Operator Accreditation for Taxi Services - Department of Transport ...
Operator Accreditation for Taxi Services - Department of Transport ...
Operator Accreditation for Taxi Services - Department of Transport ...
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A taxi service is a public passenger service, other than an excluded public passenger service 2 , provided by a<br />
motor vehicle under which the vehicle—<br />
� is able, when not hired, to be hailed <strong>for</strong> hire by members <strong>of</strong> the public; or<br />
� provides a demand responsive service 3 under which members <strong>of</strong> the public are able to hire the vehicle<br />
through electronic communication; or<br />
� plys or stands <strong>for</strong> hire on a road.<br />
Notes—<br />
2 An excluded public passenger service includes a community transport service, courtesy transport<br />
service, limousine service and an unscheduled long distance scheduled passenger service.<br />
3 A demand responsive service includes a service that is—<br />
o held out as being able to respond to requests <strong>for</strong> service immediately or within a period <strong>of</strong> time<br />
appropriate to a taxi or within a similar period; or<br />
o held out as being a service providing taxis or a service similar to a service providing taxis; or<br />
o conducted in a way that may reasonably be expected to give prospective customers or the<br />
public the impression that the service is, or operates in a way similar to, a service providing<br />
taxis.<br />
For more in<strong>for</strong>mation on taxi services, refer to in<strong>for</strong>mation bulletin PT07 <strong>Taxi</strong> Service Licences.<br />
Criteria <strong>for</strong> granting and holding operator accreditation<br />
The following factors are considered when assessing an application <strong>for</strong> operator accreditation:<br />
� Whether a previous operator accreditation granted to the person(s) has been cancelled or suspended;<br />
� Whether the person(s) has repeatedly engaged in conduct that, in the chief executive’s opinion, is<br />
damaging to the reputation <strong>of</strong> public passenger transport; and<br />
� Whether the person(s) has been convicted <strong>of</strong> a disqualifying <strong>of</strong>fence, or charged with a disqualifying<br />
<strong>of</strong>fence which has not been finally disposed <strong>of</strong>.<br />
To obtain full accreditation, applicants must have one <strong>of</strong> the following qualifications:<br />
(a) A Statement <strong>of</strong> Attainment from a Registered Training Organisation <strong>for</strong> the following competencies from<br />
the <strong>Transport</strong> and Logistics Training Package:<br />
o Implement and monitor occupational health and safety procedures<br />
o Apply quality procedures<br />
o Coordinate fleet control logistics<br />
or<br />
(b) An equivalent qualification recognised by the Director-General, <strong>Department</strong> <strong>of</strong> <strong>Transport</strong> and Main Roads.<br />
Note—<br />
Applicants who do not hold one <strong>of</strong> the above-mentioned qualifications may be issued with provisional<br />
operator accreditation. If, at the completion <strong>of</strong> a compliance audit, the department considers that it