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Customer Care<br />
If you require any support or if you need to<br />
make any changes to the information given<br />
when you arranged this <strong>insurance</strong>, please<br />
contact our customer care team on:<br />
01761 252581<br />
(Monday – Friday, 9:00am – 5:00pm)<br />
Or email:<br />
enquiries@assuritysolutions.co.uk<br />
Alternatively, you can write to:<br />
Customer Care Team<br />
Assurity Solutions Limited<br />
3, Paulton House<br />
Old Mills<br />
Bristol<br />
BS39 7SX<br />
www.assuritysolutions.co.uk<br />
Assurity Solutions Limited, registered in England & Wales Company number: 07130206, is authorised and regulated by the<br />
Financial Conduct Authority (FCA) FRN: 517510.<br />
SECURE HOME & VEHICLE KEY INSURANCE
What is Secure Home<br />
& Vehicle Insurance?<br />
This policy provides <strong>insurance</strong><br />
cover if your insured <strong>key</strong>s are lost,<br />
stolen, broken, or locked inside<br />
your home or vehicle.<br />
Cancellation by Policyholder<br />
The Policyholder may cancel this Policy at any time. If the Policyholder cancels within<br />
14 days of either receiving the Policy documentation or from the start date of the<br />
Policy (whichever is later) then any premium already paid will be returned (providing<br />
that <strong>no</strong> claims have been made on the Policy).<br />
If the Policyholder cancels outside this period, there is <strong>no</strong> entitlement to a refund of<br />
premium.<br />
Legal<br />
The Insurer is Financial & Legal Insurance Company Limited, a company registered in<br />
England and Wales under company number 03034220, whose registered office is at<br />
No.1 Lakeside, Cheadle Royal Business Park, Cheadle, Cheshire, SK8 3GW.<br />
The Insurer is authorised by the Prudential Regulation Authority and regulated by the<br />
Financial Conduct Authority and the Prudential Regulation Authority – Firm Reference<br />
Number 202915.<br />
What is insured?<br />
• The <strong>key</strong>s to your home and vehicle.<br />
• Up to £1,500 for locksmith charges if your insured <strong>key</strong>s are lost, stolen or locked<br />
in your home or vehicle.<br />
• Up to £1,500 for new locks if there is a security risk to your home or vehicle due<br />
to the loss or theft your insured <strong>key</strong>s.<br />
• Up to £1,500 for replacement <strong>key</strong>s if your insured <strong>key</strong>s are lost or stolen.<br />
• Up to £50 towards locksmith charges and replacement <strong>key</strong>s if an insured <strong>key</strong> is<br />
broken.<br />
• Up to £80 per claim for onward transport costs if you have <strong>no</strong> access to your<br />
vehicle due to lost, stolen or broken insured <strong>key</strong>s.<br />
• Up to £40 per day for vehicle hire, up to 3 days, if you are unable to access your<br />
vehicle, due to lost, stolen or broken insured <strong>key</strong>s.<br />
• Up to £120 for accommodation costs if you have <strong>no</strong> access to your home due to<br />
lost, stolen or broken insured <strong>key</strong>s.<br />
What is NOT insured<br />
• Any amount that exceeds the £1,500 cover limit.<br />
• Insured <strong>key</strong>s lost by or stolen from someone other than you, or an immediate<br />
family member permanently living at your home address.<br />
• Any costs other than the replacement of insured <strong>key</strong>s where you have access to<br />
duplicate <strong>key</strong>s.<br />
• Any property other than an insured <strong>key</strong> and its associated lock or ignition system,<br />
and any immobiliser, infrared handset and/or alarm attached to the insured <strong>key</strong>.<br />
• Any loss of market value to your motor vehicle or home as a result of lost, stolen<br />
or broken insured <strong>key</strong>s.<br />
• Locks that are damaged prior to the loss, theft or accidental damage of insured<br />
<strong>key</strong>s.<br />
• More than 3 replacement <strong>key</strong>s for locks in your home and 2 replacement <strong>key</strong>s for<br />
vehicle locks.<br />
• Costs arising from a default your vehicle electronic control unit.