10 Most Prominent Telehealth Solution Providers In 2021

Healthcare

Anywhere Anytime

The COVID-19 pandemic ushered the importance of

telehealth services to an all-time high. The

pandemic has opened doors of opportunities for

telehealth solutions. Telehealth is as effective as regular

visits to doctors and is also an affordable option. Besides, it

safeguards the health of both patients and doctors.

Physical consultation with doctors became restricted due to

the pandemic. But healthcare was not limited per se, thanks

to telehealth services and solution providers. Some health

conditions need regular monitoring, check-up, and

consultation with medical practitioners. Telehealth was the

right solution.

With telehealth services already in practice, patients could

avail online consultations. Medical practitioners who were

not into telehealth quickly shifted to telehealth portals and

guided their patients for virtual consultations.

The healthcare industry had to ensure that they had enough

trained people to handle the influx of online patients.

Patients, too, resorted to the solution offered in such critical

situations after overcoming the initial skepticism of using

technology for health-related consultation. The ease of use

and the necessity gradually translated into the patient’s

choice to stay healthy and safe. The credit of the rise in

telehealth services goes to everyone involved in providing

and seeking healthcare. Pandemic or no pandemic,

telehealth, and telemedicine are here to stay for good.

Population growth, the need to expand healthcare and

provide easy access to everyone, growing prevalence of

chronic diseases, lifestyle diseases, technological

developments, public awareness, etc., have driven the

telehealth market. Many players plunged into this

healthcare vertical while those already in it upscaled it.

Without the telehealth solution providers during crisis

situations, the healthcare segment would have found it

difficult to provide optimum care to their patients, while the

latter would have probably been deprived of healthcare.

In this issue of Insights Care, we bring forth the efforts of

“10 Most Prominent Telehealth Solution Providers in

2021” that ensured everyone had access to medical

consultation. We chose a few telehealth companies known

for their quality and quick service.

Have a great read.

Sumita Sarkar

The global telehealth and telemedicine market is expected

to grow at a compound annual growth rate (CAGR) of 37.7

percent and reach USD 191.7 billion by 2025.

Editor’s Note

14

Hope Care

MedM Inc

22

26

Indoor Air

Quality - The Only

True Solution

32

Pawp

Rhinogram

36

CONTENT

08

Cover Story

AMC Health

18

Digital Health

Articles

30

Redefining Wellness

Editor-in-Chief

Senior Editor

Managing Editor

Assisting Editors

Visualiser

Art & Design Head

Co-designer

Art & Picture Editor

Sumita Sarkar

Anish Miller

Aditya Umale

Trishika Rokade

David King

Mrunalinee Deshmukh

Paul Belin

Rohil Shinganapurkar

Business Development Manager

Marketing Manager

Amy Jones

John Smith

Business Development Executives Sarah Wilson, John Smith, Alex Vincent

Sales Executives Kelli, Bill, Anna

Technical Head

Assistant Technical Head

Technical Consultants

Digital Marketing Manager

Assistant Digital Marketing Manager

SME-SMO Executives

Research Analyst

Circulation Manager

Jacob Smile

Pratiksha Patil

David, Robert

Alina Sege

Amol Wadekar

Atul, Gemson

Eric Smith

Tanaji

sales@insightscare.com

December 2021

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Company Name

AMC Health

amchealth.com

Braster S.A

braster.eu

Featuring

Ryan Fox, EVP,

Sales Customer

Success, and Dean

Panovich, Chief

Revenue Office

Dariusz Karolak

President

Description

AMC Health provides continuous visibility into individual

patient’s health status by connecting patients to their clinical

team on a real-time bases by expanding their care beyond the

walls of hospitals, doctors’ offices and outpatient settings.

Braster S.A was founded in 2008 by a group of Polish

medical doctors and scientists who have developed a

breakthrough method of using liquid crystals for diagnosing

breast cancer.

EdenHealth

edenhealth.com

Matt McCambridge

Co-founder and CEO

Eden Health keeps your people productive and healthy

with personalized, full-spectrum primary care, mental

health care, and insurance benefit navigation.

Hims & Hers Health,

Inc forhims.com

Andrew Dudum

Founder and CEO

hims is a one-stop telehealth service for men's wellness and

care, providing treatment options for hair loss, ED & more.

Hope Care

hope-care.pt

Jose Paulo Carvalho

Founder

Hope Care, S.A provide e-Health services and ensure the

availability of data and information to customers and

their caregivers.

Iris Telehealth Inc

iristelehealth.com

Andy Flanagan

CEO

Iris Telehealth was founded with the goal of creating a more

patient-friendly telemedicine company that is able to

quickly adapt to an organization’s needs.

MedM

medm.com

Denis Khitrov, CEO

and Kirill Filippov,

Founder

MedM is the maker of award-winning remote care

software platform and personal & family health

monitoring apps.

Pawp Inc

pawp.com

Marc Atiyeh

CEO and Founder

Pawp gives you unlimited 24/7 access to licensed vets & a

$3,000/year pet emergency fund. It’s like pet insurance,

but better.

Rhinogram

rhinogram.com

Dr. Keith Dressler

D.D.S., M.S.D.,

Chairman, and CEO

Rhinogram’s virtual care platform allows providers to offer

virtual visits through live video consults, text-based image and

document exchange without the patient downloading an app

or logging into a portal.

Telemedico

mytelemedico.com

Joel Okner

MD

TeleMedico is a Telemedicine company that deliveries

health-related services using technologies in the support of

patient care, and health education.

Stay in touch.

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Bringing Healthcare to Your Home

Jose Paulo

Carvalho

Founder

14|December 2021|www.insightscare.com

10 Most Prominent Telehealth Solution Providers In 2021

The leading telehealth solution providers around the

world exhibit their excellence in remote delivery of

healthcare services. They provide evaluation,

diagnosis, and evaluation facilities to patients without any

in-person visit.

These companies enable patients to communicate from their

homes by using internet and other technologies – providing

lasting treatment experiences to the patients.

One such established telehealth solutions provider is Hope

Care. It is one of the first european companies in the digital

health area to combine services, technological platforms,

and products, allowing the provision of a totally innovative

social and health care service.

By promoting the well-being of its clients wherever they

are, Hope Care collects and monitors vital signs at a

distance and provides digital health service through

advanced technologies. The company primes for the

development of m-Health concepts together with support

services.

At the helm of Hope Care’s ceaseless success is its

Founder, Jose Paulo Carvalho. His vision came from a

personal experience when his mother was diagnosed with

amyotrophic lateral sclerosis (ALS) in early 2003. Mr.

Carvalho states that the lesson learned from this experience

has 3 key points:

– His mother wanted to live independently, so the challenge

was to build a system where she could communicate and be

free to make her own decisions.

– She didn’t want to be institutionalized, so he needed to

build a remote system to send the data to the hospital and to

be sure she is secure.

– Facilitate the access to care by coordinating different

teams (from Social Care and Health) so that she could have

“the Hospital at Home.”

In 2009 Jose started an Executive MBA in AESE/IESE and

jointly with more 2 colleagues, Simão Calado and Pedro

Ferreira, designed Hope Care as their final project based

on those 3 key principles. The concept was well received

and pushed them to start the company in 2012.

The vision that they implemented in the company was a

simple statement: Build a hospital at home without

barriers!

We aim to create

and provide the

citizens with the

most advanced

digital health

platform

In the following interview, Mr. Carvalho shares details

about Hope Care’s inception, the various services it

provides, its opinion about the industry, and its future plans.

Following are the highlights of the interview:

Please brief our audience about Hope Care, its mission,

and the key aspects of its stronghold within the

HealthTech niche.

When my colleagues and I founded Hope Care, it was clear

that the ageing of the population and the growing

prevalence of chronic diseases would be the two biggest

challenges that Portugal and Europe would face in this

century.

The founders’ opinion focused largely on the belief that, as

connected care solutions, they could ease the burden of

society by allowing more efficient care. We developed a

solution that allows people to live independently in their

homes for longer and with more quality of life. The goal is

to allow access (and this is a fundamental word throughout

the process) without barriers to caring through technology.

The pandemic situation has proven our vision: digital

solutions, such as Hope Care, are a key technical help to

care for people and facilitate access to quality life support.

Tell us more about the telehealth solutions that give

your company a distinctive edge to stand out from the

competition?

Hope Care has developed a solution, named HCAlert, that

allows you to monitor chronic patients at home through

their smartphone by collecting what we call ‘Life Data’.


As a seasoned business leader what is your opinion on

the effects of the pandemic on the healthcare sector, and

what were the challenges that your company came

across?

I ’m optimistic by nature.

The pandemic has challenged the status quo of health

organizations and for me this is good. It means that what

was taken for granted is no longer so and that it is necessary

to change enormously the way health care is provided.

Digital systems have demonstrated that new care pathways,

such as video consultation, telemonitoring patients at home,

developing new care techniques, new vaccines, all this is

possible.

The most important thing is that it has become clear that

there is a role outside the hospital for health care and that

the hospital must rethink the way it operates. Health

systems must rethink prevention and not be reactive to the

disease. The hospital must be at patient’s home and not

waiting patients in the hospital.

The pandemic has demonstrated there has to be a focus on

monitoring patients at home, promote patient self-care

(which implies better training of citizens and their

accountability) and responsible personal decision/action

when each of one of us face the disease.

In addition to vital signs monitoring such as Oximetry,

Heart Rate, Body Temperature, we also monitor physical

activity, environmental and behavioral data, among others.

For us it is the data set that allows to measure the true

condition of the patient.

Our differentiating factor is that all this information is

analyzed through screening algorithms that helps the health

professional to detect in time a worsening of the health

condition.

This improves the clinical care process because it is known

who should be taken care of in real time and without the

patient having a serious event. What we have already

proved is that we were able to detect early deviations that

would lead to the hospitalization of the person with the

chronic disease, such as COPD or Heart Failure. It is here,

with proven evidence, that we distinguish ourselves from

the competition.

Without this, the systems will not have the capacity in the

future to serve the population and, as consequence, citizens

will not have access to health care. There is an openness of

mentality in various actors of the health system to adopt

digital technologies, but it is essential not to miss the

opportunity.

For Hope Care, the biggest challenge will be to find the best

way for this type of digital health system to be funded to

allow widespread access. My view is that there should be a

prescription, like medication, when the doctor knows what

kind of system will benefit the patient at that time. This will

allow a strong regulation and competition for the benefit of

the citizens.

With continuous development in technologies such as AI

and ML, what is your prediction about the future of the

telehealth solutions niche?

The 5G will bring a new step for connectivity of data and

will allow more information about the citizen.


From one side this will allow to build a predictive system

that helps to improve the care and, on the other side, will

challenge healthcare providers to create new care pathways,

new clinical decision systems, new personalized care, and

new medication.

In my point of view, we will face two challenges:

• The healthcare professionals’ roles will change, and we

will have a gap between what technology can deliver

versus healthcare professionals’ adoption and

acceptance.

• A huge ethical dilemma that will start from discussions

about the limit where we can accept a clinical decision

by a Bot, where we can be intruders correlating data or

knowing that an event can occur with certain person or

how we can force or not to comply with a certain

clinical decision.

This discussion already exists with the Digital Certificate

for vaccinated persons, so imagine when we can have much

more data for a clinical decision in real time!

The future is bright, the question will be about adoption,

regulation, and reimbursement.

What would be your advice to the entrepreneurs and

healthcare enthusiasts aspiring to venture into

telehealth?

Digital Health is in green field yet. There is a long run and

new innovative solutions to build.

My advice is that you must be challenged by what seems to

be impossible, to be persistent and to focus on solving a real

problem that impacts on each person’s lives.

How do you envision scaling your company’s operations

and offerings in 2021?

This year we are already operating in Switzerland, Austria,

and Italy. Our perspective is to consolidate screening

algorithms and adapt them to local reality, so we are testing

these markets.

If the result is positive, as we expect, then we will seek to

enter in more European markets. We are currently

developing predictive systems applied to chronic patient

screening and looking forward to a new round of

investment for this new phase of the company.

Exhibiting True Excellence

Hope Care was founded in 2012 and has

received several recognitions and published

impact.

In 2015 it received a recognition from NOS

Innovation Award (Telco) where Hope Care

was recognized as one of the most innovative

Portuguese companies acting in m-Health

area.

In 2017 the Portuguese Coimbra Hospital

(CHUC) published the PoC results from COPD

patients using HCAlert: 50% reduction in

hospitalizations and 30% of emergency room

admissions compared to non-telemonitored

patients.

In same year the ANI – Agência Nacional de

Inovação, SA (Portuguese National Innovation

Agency) distinguished Hope Care with Born

from Knowledge Award, an important

recognition of a company that born from MBA

students.

In 2019 Hope Care was published by

Portuguese Covilhã Hospital (CHCB) the PoC´s

results from CHF patients using HCAlert: a

56% reduction in hospitalization, 45%

reduction in the days of Hospitalization and

reduction of emergency episodes by 89%

when compared in the same period.

These results allowed Hope Care to became

one of preferred solutions by Microsoft.

In 2020 the company started the ISO 13 485

ClassIIb certification process and the

EUDAMED registration as Medical Device

manufacturer.

At end of 2020 the company received from

ANI – Agência Nacional de Inovação, SA

(Portuguese National Innovation Agency) the

recognition of the competence of Hope Care

SA in research and development.


Digital Health

and its

Scope in the

Post-Pandemic

World

COVID-19 is a big term in today’s world. Since the

pandemic, if people have experienced something

good, it is delivery of health care and health

information services via remote technologies. Before the

pandemic started, visiting a doctor, a hospital, or a clinic

was a hectic task to do, which involved longer waiting

times and delayed appointments. The efficiency,

effectiveness, and cost associated with telehealth were

rewarded with disbelief by providers and patients alike.

However, the pandemic and the lockdown have pointed out

telehealth as an essential and a good innovation to have,

especially in the crisis.

Post-pandemic, we can experience telehealth resulting in

virtual check-ups and remote diagnosis with effective

measures to treat the patients with the best methods

possible. During the pandemic, many people started to use

these services to fulfill their medical needs. In the process,

people discovered that telehealth is providing far more

amenities compared to video visits between the patients and

healthcare providers.

We can assume the numerous advantages of telehealth for

both patients and healthcare providers post-pandemic.



Ÿ

Convenience and comfort

One obvious advantage of telehealth is the comfort and

convenience of having a medical visit without physically

traveling to the doctor’s office or clinic. Telehealth visits

will easily fit into patients’ busy schedules. As the patients

will have an option to meet their health experts or physician

using any electronic gadget such as phone, tablet, laptop, or

computer, patients can access or schedule an appointment

whenever they will have free time.

In addition, those patients who are injured or in the stage of

recovery will not have to travel to the clinic or hospital for

their check-up, as telemedicine will allow these patients to

stay in a safe and comfortable environment.

doctors with the data that will help understand the patient’s

condition. As per the experts’ prediction, neurologists and

physical therapists will find it easier to observe the patient’s

ability to navigate their home environment while

undergoing treatment.

Ÿ

Telehealth will be responsible for family connections

It will be helpful for the patient to have a family member

with them when they are undergoing treatment or a

consultation with their doctor. A family member will be

able to help the patients to answer the questions or

additional information. In addition, a family member will

be able to keep and maintain a record of valuable

information from the visits.

Ÿ

Suitability of care

Ÿ

Efficient cost-saving and management

With telehealth, the patients will easily receive the care

when they need it, and they will not have to wait for an

appointment. In emergency cases, telehealth will allow the

patients to receive care immediately and help them until

they reach the hospital.

One of the advantages of telehealth we will experience soon

is that: telemedicine will be accessible on weekends and

holidays, especially when healthcare and clinics are closed.

Telehealth will offer us an alternative source of immediate

care.

Ÿ

Controlling the spread of infections

Telehealth is currently an excellent way to help and control

the diseases that cause infections and illness; a recent

example is COVID-19. Telehealth protects both healthcare

professionals and patients by holding patient-clinical

meetings at a distance, making it the most effective way to

control the spread of infections. Experts already assume

that telehealth will soon come up with enhanced methods to

control the spread of infections and treat the patients with

additional precise medication required with advanced

technology.

Ÿ

Telehealth will provide a better assessment

It will be an advantage for some specialists to treat the

patients in their home environment when they are assessing

their condition. Observing the surroundings will provide the

Telehealth visits will not require patients to travel, and it

will help in lowering the secondary expenses. Telemedicine

will offer time and cost-saving by decreasing transportation

costs, reducing the need for childcare, and reducing time

away from work. Analysis from the research indicates that

patients who will use telehealth will spend less time in the

hospital, and that is going to reduce the associated cost of

the additional hospital bills and other expenses related to

hospital medicine.

Eventually, telehealth will contribute towards reducing the

overhead medical costs, as healthcare providers will pay

less amount of money towards their facility’s additional

expenses. By using telehealth in medical practices, even

doctors can make medical appointments easier, more

convenient, and less expensive for many of their patients.

The bottom line

Telehealth has been an invaluable tool, especially during the

COVID-19 pandemic. It has offered numerous advantages,

both in treating the patients suffering from COVID-19 and

treating patients with unrelated conditions from a distance,

contributing its services to prevent the spread of the disease.

However, looking at the advantages of telehealth we can

experience now, it can be assumed that these services will

contribute more efficiently and will continue to apply in the

post-pandemic world.

- Abhishek Joshi



Redening the HealthTech Industry

through Seamless Innovation

The impact of technology on

healthcare is undeniable. From

electronic medical records to

mobile apps, the way healthcare

professionals diagnose and treat

patients has changed dramatically in

recent years.

A study by Accenture found that 80%

of physicians believe that digital health

technologies will revolutionize patient

care within the next five years. With so

many new innovations available to

both doctors and their patients, it’s

important to consider how connected

health solutions can improve outcomes

and reduce costs for everyone

involved.

MedM Inc. has just the right answers

when it comes to the optimum

utilization of connected health

solutions. It is a global expert in

connected health solutions space

covering over 25% of the market and

enabling data collection from hundreds

of Health IoT devices, sensors, and

wearables.

MedM has been recognized as the

Most Flexible Health IoT Device RPM

Software Provider, received The

®

Bluetooth Breakthrough Awards, and

became the Winner of Skolkovo

by Cisco I-PRIZE.

In the following interview, Kirill

Filippov, the Founder of MedM

shares a few details about the

company’s journey so far, the current

scenario of the HealthTech space, and

his vision for the company’s future.

Please brief our audience about

MedM, its mission, and the key

aspects of its stronghold within the

HealthTech niche.

MedM is unmatched in its ability to

collect data from a multitude of

consumer medical sensors and channel

it into existing caregiver workflows. As

of 2021, our software seamlessly

integrates with over 550+ medical

devices (and the list keeps constantly

growing).

It is our mission to drive

interoperability in the healthcare

ecosystem, enabling connected health

and improving the speed of

information exchange between all

parties involved. We address both the

B2B and the B2C markets, offering

software solutions to end-users,

developers, and integrators, as well as

caregivers.

Tell us more about the telehealth

solutions that give your company a

distinctive edge to stand out from the

competition?

MedM is uniquely positioned at the

center of the ecosystem: we work

directly with end-users, with device

manufacturers and distributors, and

with RPM providers. From the

consumer market, we learn which new

features to introduce next in our

consumer-facing apps.

We support our vendor partners in

delivering the ultimate user experience

to their clients while allowing the

vendors to focus on what they do best

– hardware. And to our RPM partners,

we bring an expert understanding of

the device market and also the

flexibility of rolling out deployments in

record times (months or even weeks)

and with virtually any sensors they

want.

As a seasoned business leader what

is your opinion on the effects of the


“

In 2021, MedM

is set on acquiring

dozens of new

B2B customers

and partners,

as well as launching

three new products,

further enhancing

the company’s

central position

in the ecosystem.

“

Kirill Filippov

Founder

About the leader

MedM’s Founder Kirill Filippov has a background in electronics. Years ago, he had a dream of software

being able to complement the new medical hardware that was beginning to be built and accessible to

millions and millions of ordinary people. And with the ever-growing rate of Internet penetration,

healthcare is changing.

To have their blood pressure or sugar measured, people used to have to go see a medical professional

in person, but today, a dozen medical measurements can be accurately made in the home, and instantly

shared with doctors or researchers automatically. Zero clicks involved!

With all this medical data being collected and analyzed, nally, humanity can go from curing diseases to

preventing them. Kirill envisioned MedM as a company that can support humanity on this journey.

The MedM team is made up of brilliant software professionals. Its ‘troops’ are led by CEO Denis Khitrov,

who has taken a few successful software products to market and has been in the Mobile App

development business since Palm was still a thing.


Denis Khitrov

CEO

pandemic on the healthcare sector,

and what were the challenges that

your company came across?

The effects of Covid-19 are tragic. The

pandemic is both straining Healthcare

to the limit but also pushing it to adapt

and change. We hope that the world

comes out of it stronger, with

healthcare turning more connected,

efficient, and accessible.

With continuous development in

technologies such as AI and ML,

what is your prediction about the

future of the telehealth solutions

niche?

We at MedM believe that the

abundance of medical data to analyze

is at the bottom of progress in

healthcare. For AI and ML to yield

great results we need to start with

plenty of reliable data from hundreds

of millions and even billions of people.

Users also want to exercise control

over their medical data and make the

call: decide if they want to share the

data with researchers, just their doctor

or family, or even keep it offline

altogether.

What would be your advice to the

entrepreneurs and healthcare

enthusiasts aspiring to venture into

telehealth?

I think that as an entrepreneur,

healthcare enthusiasts aspiring to

venture into telehealth need to know

what problem they are solving.

Believing that you can fix a problem

empowers.

How do you envision scaling your

company’s operations and offerings

in 2022?

In 2022 MedM is set on acquiring

dozens of new B2B customers and

partners, as well as launching 3 new

products, further enhancing the

company’s central position in the

ecosystem.


Indoor

Air Quality -

The Only

True Solution

If you were trying to hang a picture frame and you had

a nail, a hammer, and a screwdriver, would you use the

screwdriver instead of the hammer? Of course, you

wouldn't! If you were in the middle of a pandemic spread

by airborne pathogens, would you prefer to use the most

effective proven tool we've had for over 80 years against

airborne pathogens? Of course, you would! And yet we

haven't been doing much, if anything in most cases, to clean

the air in our environments since the beginning of this

pandemic.

Wait, what? That's right, washing hands, wearing masks,

social distancing, and vaccines are all defensive measures

that do little to nothing to reduce the airborne viral load in

our environments. The Centers for Disease Control and

Prevention (CDC) notes that the most effective thing we

can do against airborne pathogens is to improve our indoor

air quality by eliminating the hazard. They even clearly

note on their website that the three known evidence-based

ways to effectively clean our air are with increased

ventilation, ultraviolet light (UV), or HEPA

(High-Efficiency Particulate Air) filters.

So, then why on earth have we been focused on PPE and

Administrative Controls, which the CDC clearly designates

as the least effective control measures? Perhaps because

those were the easiest, cheapest, and politically expedient

things to deploy rapidly.

While they may not have been effective enough to blunt the

spread of the virus, they did buy us more time to develop

vaccines and therapies. Yet vaccines and therapies also do

nothing to reduce the viral load. Are we continuing to fail to

implement the measures we know can actually end not only

this pandemic but also future ones because of perceived

challenges surrounding the cost, rapid procurement, and

installation of proven equipment to improve indoor air

quality? Could this really be just a tragic miscalculation of

Return on Investment (ROI)?


About the Author

PJ Piper is the Founder

and CEO of Far UV

Technologies, which has

been developing gamechanging

Far UV solutions to

eradicate the pathogens that lead

to infectious disease with NASA,

the Army, and the Air Force since

2016. The company's autonomous

and continuous disinfection

solutions have kept defense

buildings, healthcare facilities,

schools, transit systems, and even

the Pentagon free of transmission

since the pandemic started and

are available now through

National Stock Numbers, the GSA,

and coops almost anywhere. An

entrepreneur with several

successful public and private

financial exits, Mr. Piper, left a

career in investment banking and

financial derivatives, where he

also used risk management

strategies to protect businesses

and enhance return on

investment.

Of the three evidence-based solutions the CDC

recommends for clean air, Harvard Medical School has

determined the cost of ultraviolet light solutions is 1/13th

the cost of ventilation and 1/3rd the cost of HEPA filters. At

the same time, ultraviolet provides up to 24 Air Changes

per Hour (ACH), double that recommended by ASHRAE

(the American Society for Heating, Refrigerating and Air-


Conditioning Engineers) for hospital operating rooms and

about 8-12 times more than the newer HVAC (Heating

Ventilation and Air Conditioning) systems in use in most

other buildings today.

Columbia University Medical Center and other academic

colleagues around the world further demonstrated that Far

ultraviolet light, utilizing 222nm wavelengths, can provide

even greater protection of up to 35 ACH in our higher

traffic occupied environments, all within OSHA

(Occupational Safety and Health Administration) guidance.

So, with UV solutions then repeatedly shown to be the most

effective, affordable, and available solutions, let's review

some of the ROIs.

We can't seem to go a week without our favorite sports

team missing players or coaches to COVID protocols. The

potentially avoidable cost to these teams is astronomical.

With the average cost of a win in the NFL exceeding $20

million in players' salaries alone and the cost of UV

installation throughout the locker, weight, meeting rooms,

and more being less than a single player's game check, the

ROI can easily be several thousand percent for any given

game let alone sustaining that competitive advantage

throughout the season and playoffs. And that competitive

advantage and ROI are not only for professional sports.

Ask any collegiate booster what it might be worth to them

to significantly improve the probability that their team

could be at full strength for key matchups. These are

solutions they could literally obtain next week!

The amortized cost of the UV can be about 1/50th the daily

cost of hiring a minimum wage employee to wipe down

tables, and substantially more effective given those table

washers wouldn't be cleaning the air at all. Similarly,

keeping even a minimum wage employee from having to

isolate or quarantine provides a comparable outsized return

for a business. The return only becomes more pronounced

when the impacted employee is getting paid six or seven

figures as a highly paid medical, legal, finance, or other

professional.

While the ROI is clearly staggering to protect our

businesses, the return is actually infinite in our K-12

schools, where they can spend as little as 15% of their

already allocated but largely unspent COVID ESSER

(Elementary and Secondary School Emergency Relief)

funding to protect our kids and their teachers.

Beyond the 28 million extra years of life estimated to be

lost in 2020 and the likelihood that these estimates will be

increasing in each of 2021 and 2022, the financial cost of

the pandemic have easily been well over a trillion dollars

and counting. And yet here we are today, with clear

guidance as to the preferred economic, humanitarian,

environmental, and political solution in plain sight,

mandating less effective countermeasures. One could argue

this is easily the greatest Return on Investment opportunity

in history, one that could make the world a profoundly

better place and one that everyone could support.

While this seemingly no-brainer Far UV solution may have

fallen through the cracks somewhat given limited

awareness at the onset of the pandemic, after almost two

years, many have decided that they are just going to move

on with their lives, even if potentially dangerous new

variants emerge.

COVID fatigue is simply lowering our guard as the

perceived risk-reward shifts with an assumption that the

vaccines will at least reduce the chances of severe disease.

However, would you rather live in a world where you, your

families, or your communities get an unknown variant of

COVID and hope for mild symptoms without long-lasting

impacts, or would you rather still just not get COVID?

Fortunately, there is a continuous and passive technology

that can provide the protection we need without many of the

personal sacrifices that we have been making.

The battle against COVID has been one of constant

adaptation. The virus will continue to circulate and mutate

into new forms and will keep finding ways to evade our

vaccines to infect or reinfect us until we implement a

solution that's always working and pathogen agnostic.

Fortunately, that solution is already here. Far UV light kills

or inactivates the pathogens in the air and on the surfaces

all around us regardless of which Greek letter they are

assigned. It doesn't matter if it's the common cold and flu,

foodborne illnesses, hospital-acquired infections, or mold;

this technology should immediately change the way we

think about disease preparedness and prevention now and

forever.

CXO's, Boards of Directors, investors, employees, unions,

service members, patients, parents, voters, sports fans,

tenants, and anyone else whose business, family, friends, or

communities occupy buildings or vehicles with other

people should demand these readily available, highly

effective and high ROI solutions Improve Indoor Air

Quality now.


Importance

Corporate Wellness

The health of the employees impacts their working

possibilities. According to the research, healthy

employees are more productive, happier, less

stressed, and work with increased morale. Eventually, such

factors can lead to the success of the company. This

situation can be vice-versa if the employees are facing

stress-related problems. Companies or businesses can use

corporate wellness programs as an effective solution to

solve these problems.

Companies can provide employees with tools, social

support, and strategies to maintain a stress-free living

environment and maximize the stress management scenario

with these wellness programs. Recent developments point

towards more than 70 percent of employers or business

owners offering corporate wellness programs. Research has

proven that these programs are beneficial for the employees

and the employers as well, promoting a healthier

workplace.

The corporate wellness programs impact the development

of employees and the creation of a healthier workplace with

these benefits:

Ÿ

Increasing the productivity

The leading causes of low productivity are stress and poor

health. When employees are stressed out, or they are

unwell, they can feel exhausted and less motivated to work.

If the company is adopting a wellness program for such

employees, it is going to help them to adopt healthy habits

with stress management and regular exercise.

Eventually, it can help the employees to feel motivated

towards their work and construct positive thoughts about

the same. Wellness programs provide activities that can

increase productivity and performance, leading the

employees to work in a focused and motivated manner to

execute the assigned tasks.

Ÿ Adopt the healthy behavior

A significant benefit of introducing the wellness program in

the workplace is that it can help the employees to improve

their mental and physical health. A well-curated wellness

program can help and guide the employees to maintain

healthy habits from their diet to proper exercise with a

regular routine. As the employees are getting educated

about health and wellness, they can maintain an excellent

work surrounding and reduce the risk of health problems

that are caused because of the stress.

Ÿ

Increasing employee engagement

Corporate wellness programs can help employers to

establish a wellness culture, creating an engaged and workfocused

environment, where employees will consider that

good health is beneficial towards their careers. It will also

develop an interest in organizing group activities such as

fitness challenges, walk meetings, and tasks where

employees can establish effective communication among

themselves and form friendly surroundings within the

company.

Additionally, the wellness program can also benefit and

engage employees outside the workplace as well. This can

be a good advantage as it will create a positive impact with

this social connection among the employees and they can

have a comfortable time while working with the company.

Ÿ

Reducing stress with effective stress management

methods

Many employees can face stressful situations while

executing their assigned tasks, and stress can cause errors or

reduced productivity. Stress can even cause severe health

problems, and if any company or business plans to execute

their operations smoothly, they should focus on their

employees and stress management.


In the wellness programs, the employees

and employers are assisted by the experts in

their stress management sessions to learn and

maintain their thought processes in stressful

situations. In these sessions, they are also introduced to

the methods which are essential towards stress

management, leading to reduce the stress and improve their

performance significantly.

When staff is less stressed, they can completely focus on

their work and properly execute the tasks, also enhancing

their working abilities.

Ÿ

Improving the employee retention

Corporate wellness programs have a

positive impact on employee retention.

These programs not only help to manage stress but

also focus on health and maintaining healthy habits.

Successful programs help to create a work and friendly

environment altogether, leading the employees to stay

healthy and happy in their jobs. As a result, employees

develop abilities to improvise their working skills, which

effectively increases the performance of the employees and

the company. Successful programs highlight the importance

of employee wellbeing, indicating that the company is

forward-thinking and is concerned about their employees’

issues about health and stress management.

Through the wellness programs, the employees feel like an

asset for the company, which can create a friendly

relationship between the employee and the company; they

are less likely to leave and seek a job elsewhere.

Workplace reimagined

With the wellness programs, it is the organization and the

employees who are maintaining a loyal connection together.

Implementing wellness programs can create a strategic

advantage to boost productivity, working abilities, stress

management and create a work-friendly environment

altogether.

Such a working atmosphere creates interaction, promotes

healthy, long-lasting positive behaviors among the

employees, and enhances their commitment to their work

output.

- Abhishek Joshi


Marc Atiyeh

CEO and Founder

Telehealth is one of the

healthcare services that has

skyrocketed during the

COVID-19 pandemic. Initiated with

the motive of providing easy care at

home, telehealth services worked

wonders during the pandemic-induced

isolation period and helped contain the

virus among the community.

Humans benefitted substantially

through telehealth services during one

of the most difficult times in human

civilization and now that has extended

to our beloved pets as well.

Pawp is a veterinary telehealth

platform based out of New York, which

is revolutionizing the telehealth space

by introducing pet care to the arena.

Celebrating its first anniversary in

September 2021, Pawp has already

been named as the ‘Most Innovative

Petcare Company’ in the 2020

BestMoney Awards.

While interviewing Marc Atiyeh, the

CEO, and Founder of Pawp Inc.,

about the vision behind setting up the

company, he said, “We founded Pawp

to democratize pet care. Our approach

is uniquely attractive to pet parents,

offering one affordable plan that covers

every dog and cat in the family. Our

first-of-its-kind solution marries the

power and accessibility of 24/7

telehealth with the guarantee of

Revolutionizing Pet-Care Through Telehealth Services



financial security, providing pet parents

with some well-deserved peace of

mind.”

Read ahead to receive more insights

into how Pawp is changing the pet-care

landscape.

Please brief our audience about

Pawp, its mission, and the key


HealthTech niche.

Pawp’s ultimate goal is to help pet

parents become more educated,

equipped, and financially empowered

to take the best possible care of their

dogs and cats.

Currently, Pawp is the ONLY company

offering on-demand telehealth via a

24/7 digital vet clinic and a $3,000

annual emergency fund so pet owners

are never forced to make healthcare

decisions for their pets based on

accessibility or financial restraints.

Pawp’s mission is to make pet care

affordable to everyone so that families

can have peace of mind.


solutions that give Pawp a distinctive

edge to stand out from the

competition?

Pawp is the first-of-its-kind veterinary

telehealth platform that helps pet

owners across the country by offering

access to quality care and providing

help to pay for it. Its 24/7 digital clinic

is on-demand, meaning you can text,

call, or video chat with a veterinarian

any time of the day or night within

minutes — no appointment required.

Pawp members can ask medical

questions as well as many other topics

like behavior and nutrition. Pawp is

also available 24/7 in case of an

emergency.

Our ultimate goal is

to make quality vet

care, and the means

to pay for it,

accessible to

everyone and we’ll

always find new

ways to make that

goal possible.

If your pet were to experience a lifethreatening

emergency, Pawp also

offers a $3,000 safety net for an

emergency vet bill paid directly to the

clinic, making it an affordable

alternative to pet insurance. By

increasing access to vets and helping to

pay for them, Pawp uniquely addresses

two of the largest pain points pet

parents in the U.S. face today. One

Pawp plan can also be used on up to 6

pets in one household at no additional

cost.

As a seasoned business leader, what




Pawp came across?

Many healthcare businesses and

providers had to pivot and endured

many changes as a result of the

pandemic. One of the more welcome

changes has been the rise of telehealth

services. Humans have greatly

benefited from the widespread

emergence of telehealth and Pawp was

perfectly positioned to leverage this

familiarity and pioneer a new category

for pets. We at Pawp believe that

access to affordable, quality healthcare

should be a rite of passage for pets and

their parents.

Pioneering a new category comes with

all sorts of surprises, but the company

has experienced incredible growth in a

relatively volatile period. The

pandemic taught us to stay nimble and

to adapt to circumstances so that we’re

constantly iterating on our product and

making it the best it can be.





niche?

Practicing telemedicine 20-30 years

ago seems like something out of the

Jetsons. And telemedicine for pets?

Almost inconceivable. We are iterating

at such a breakneck pace that it’s hard

to imagine just how much could

theoretically be possible in 5, 10, or

even 20 years.

The expectation is constant

improvement. The digital clinic

experience can only get better,

enabling us to treat our pets from the

comfort of our homes, knowing they’ll

be just fine. We can already do so

much, it’s exciting to think of the

future. That’s why we’re investing

heavily in our engineering teams so

that we can continue to leverage

thoughtful technology to both improve

and extend our pets’ lives.




telehealth?

Telehealth is a great field to be in,

especially post-pandemic. It’s also high

impact and advances generally

improve the world around us, which is

as exciting as it is fulfilling. My advice


About the Leader

Before starting Pawp, Marc served as

Chief Strategy Officer at Clarity

Money (acquired by Goldman Sachs)

where he focused on growth efforts

including user acquisition, operations,

partnerships, and marketing.

Prior to Clarity Money, Marc served as

the Head of Growth at Paribus where

he oversaw the growth of the company

from 10,000 users to almost 1,000,000

in just 12 months, until Paribus was

acquired by Capital One. Marc has also

been involved in other industries

including both ad-tech and venture

capital. He’s currently an advisor for

Nuvocargo and Cushion.ai.

Marc Atiyeh with Co-Founder, Andrew Malek

Pawp’s mission is

to make pet care

affordable to

everyone so that

families can have

peace of mind.

to any aspiring entrepreneur is to stay

agile and to stay hungry.

When a field is up and coming, it’s

competitive. It’s not about being the

first or the loudest, it’s about being the

best. Make sure you have a product

you believe in. Make sure you can

make a case for it. If you can’t

convince yourself, you’re not going to

convince anyone.

How do you envision scaling Pawp’s

operations and offerings?

Our goal is to always provide the most

comprehensive care for your pet as

possible and we know that definition

will expand constantly. We as a

company are driven by growth on

every front: we’re always hiring,

always looking for the next

optimization or new tool that can make

the product better.

Pawp wants to make quality vet care,

and the means to pay for it, accessible

to everyone and we’ll always find new

ways to make that goal possible. Since

our launch in September of 2020, we

have already seen revenue growth of

5x in the first half of 2021 with

projections to more than double by

year’s end.

A graduate of Harvard College, Marc

earned his degree in Electrical and

Computer Engineering. He graduated

High School from College Notre-Dame

de Jamhour in Beirut, Lebanon where

he received the French Baccalaureate

with the highest honors.

As a pet parent himself (a full-time dog

dad to Chelsea, a Yorkie, and Fluf, a

Chow Chow), Marc knows that access

to vets and information you can trust

can make a real difference on a pet’s

health, and that pet emergencies often

happen outside of office hours.

He started Pawp to make sure every

pet has 24/7 access to quality vet care

as well as help paying for it. Knowing

how much his dogs mean to him, it’s

incredibly important that Pawp realizes

its mission in making sure no pet

parent has to choose between paying a

vet bill and saving their best friend’s

life.


People choose

us because we

offer a

seamlessness

and

frictionless

experience for

all

stakeholders.

Dr. Keith Dressler

D.D.S., M.S.D.,

Chairman and CEO

Providing Simplified and Seamless Telehealth Solutions



Artificial intelligence and virtual

care are changing the

healthcare industry for the

better. Just a few years ago, nobody

would have thought about treating

patients via telephonic calls or video

chats—the COVID-19 pandemic being

the source of this change.

Telehealth now plays an important role

in shaping how people have access to

quality healthcare. Thanks to

companies like Rhinogram, patients

can now receive medical attention

from wherever they are. Dr. Keith

Dressler, the Chairman and CEO of

Rhinogram believes that this blend in

technology and healthcare will only

bring ease and betterment to the

telehealth industry.

In the following interview, Dr.

Dressler, shares valuable insights into

the company’s operations, the current

industry landscape, his vision for the

achieving the company’s vision and

mission.

Please brief our audience about your

company, its mission, and the key


health-Tech niche.

Based in Chattanooga, Tenn.,

Rhinogram is a leading cloud-based,

HIPAA-compliant virtual care platform

– connecting patients, clinicians, and

office administrators through

confidential, text-based and video

interactions in real time.

The virtual care platform, which

supports multimedia messaging and

Facebook messenger communication,

seamlessly integrates with most EHR

and PMS systems, synchronizing

secure, encrypted patient

communication into clinical

workflows.

With Rhinogram, providers can better

engage with their patients by

streamlining administrative processes,

managing pre- and post-procedure

care, and reducing unnecessary

appointments to realize value-based

care success and deliver a quality

experience that drives patient loyalty.


solutions that give your company a

distinctive edge to stand out from the

competition?

Virtual care and remote patient

engagement are essential, now more

than ever. The Covid-19 pandemic

prompted patients and providers to

understand the benefit and necessity of

virtual care platforms and use them for

triage, procedure follow-ups, simple

diagnoses, medication-related advice,

behavioural health visits, and more.

We at Rhinogram enable providers to

communicate with patients securely

and safely via text-based and video

interactions at any time from their

mobile device to address appointment

requests, clinical questions, refill

requests, medical records access, and

more. Through the integration of e-

forms and signatures with us, providers

can create and send forms via text to

patients.

In turn, patients will be able to securely

view, sign and submit these forms right

on their phones or other mobile

devices, which are then digitally stored

in their patient profile. The availability

of live video calls within our platform

enables providers to deliver virtual

visits without patients having to

download an app or log into a portal.

Our virtual care platform gives

providers several options for

contactless care and extends care to

patients with limited access, such as

those living in rural communities. The

platform seamlessly integrates with

most EHR and PMS systems,

synchronizing secure, and encrypted

patient communication into clinical

workflows.

It also includes a quick message-triage

to appropriate team members, allowing

the scheduling team to handle

appointments, billing staff to field

financial and insurance queries, and

freeing clinical team members to

address care concerns.

As a seasoned business leader what




company came across?

The global pandemic accomplished

something many in the healthcare

sector had despaired of – it pushed

providers to quickly adopt new

technology like virtual care platforms,

which gained a lot of traction with

providers because they greatly benefit

both the practice and the patient.

For providers, it was a valuable

resource to help keep their doors open

and remain profitable. For patients,

virtual care allowed them to receive

care in the most appropriate and safest

manner possible.

As a result, I believe virtual care is

here to stay and we will see practices

beginning to hybridize the way they

deliver care. As practices navigate the

changing healthcare landscape and

look toward the next phases of inperson

and virtual healthcare, it is clear

that virtual care platforms can provide

exactly the type of hybridized support

they need.

The reality is that many patients would

be much better served with virtual

wellness checks, quick text-based

check-ins, and even symptom

monitoring via laptop or mobile

device. For example, those living in

rural areas may have very limited

broadband access. This restricts their

ability to engage in video tele consults

or even log into an EHR portal.

Not to mention, many patients with comorbidities

reside in these and other


underserved communities. Virtual care

platforms have an advantage here,

relying on widely available cell service

rather than broadband. This allows for

high-risk patients to remain home

during the pandemic.

In the end, I believe the pandemic sped

up the learning curve when it comes to

hybrid care with the realization that it

is better, more profitable, and more

convenient for all involved. My one

piece of advice for those looking to

adopt this technology would be to

ensure you have adopted a HIPAAcompliant

platform. Early in the

pandemic, the Office for Civil Rights

(OCR) at the U.S Department of

Health and Human Service recognized

the importance of interoperability

during the pandemic and announced

that it would lift penalties around

telehealth use during the Covid-19

pandemic. So, some non-compliant

platforms are in play.





niche?

With AI and machine learning, we’re

looking at a more streamlined and

seamless way of communication

between patient and provider. AI, for

example, will allow a provider to

receive data – intelligent data – from

home devices with remote patient

monitoring. Now, a provider can

monitor their patients and triage things

quickly and easily.

Integrating AI and ML technology into

a virtual care platform will enable the

platform to understand what normal

looks like and what abnormal looks

like. Clinicians will then be alerted to

abnormalities, which in turn can be

triaged quickly so care can be

provided, and better outcomes

achieved. Therefore, I believe the

future of virtual care systems will

integrate symptom checking and

remote vital-sign collection such as

blood pressure, oxygen level, and A1C

level, some without the need for

additional devices like a blood pressure

cuff.

Medical apps can also be integrated

with some platforms, allowing

clinicians to more closely monitor both

acute- and chronic-care patients. AI

allows providers to deliver more care

to more people in a higher quality way.

As for Rhinogram today, we have

shifted the healthcare communication

paradigm from voice answering

machine dominated to a text messaging

paradigm. We are looking to integrate

AI and ML into our solution in 2022,

which will enable incoming text

messages to be read, interpreted, and

then automatically routed to the right

internal teams.

In essence, AI will allow for smart

routing with conversation intelligence.

But it does require human intervention,

which I don’t believe will totally

disappear. What AI and ML will do is

take away more tasks that can and

should easily be automated as the

paradigm shift continues and text

messages become the dominate form

of communication.




telehealth?

As an entrepreneur myself, I firmly

believe virtual care is the new frontier

for healthcare. My advice for those

looking to get into the virtual care

technology game would be to make

sure whatever you develop can be

easily integrated into all the other great

solutions that are out there because you

are not going to be able to conquer the

entire frontier with one solution.

That is why the question keeping any

virtual care entrepreneur awake at

night should be ‘can my new

technology easily integrate with other

health IT platforms used by providers’.

Knowing Rhinogram easily integrates

with existing remote patient

monitoring platforms or EHRs, allows

us to be the engine that drives the

communication for providers as we

have so many features already built

into our comprehensive virtual care

platform. There’s no need to reinvent

those wheels!

How do you envision on scaling your

company’s operations and offerings

in 2021?

We are continuing to look at ways to

enhance our existing feature set that

currently serves 36 different healthcare

verticals. Our virtual care platform

provides robust support to any medical

specialty, from internal medicine

practices managing a large patient

population to specialists, looking for a

way to better serve remote areas to

behavioral health practices seeking to

streamline frequent patient check-ins.


About the leader:

Dr. Keith Dressler can best be described as a compassionate,

philanthropic, and extremely dedicated person who unconditionally cares

about his patients, his staff, and his community. With more than 35 years

of experience in orthodontics and entrepreneurship, Dr. Dressler loves

interacting with his patients in a positive and encouraging way and

strives to give every family an exceptional patient experience every time.

We are constantly learning what

these verticals need as well as

the enhancements to existing

feature sets that they would like

to have built-in to the platform.

A functionality that I would say

is one we would like to add is

more automation, which I

mentioned earlier when talking

about AI workflows. At this

stage, automation is critical to

how we plan to scale and grow

Rhinogram.

With a longstanding generational background in healthcare, Dr. Dressler

understood the needs of both the patient who was looking for a

convenient and secure way to interact with their provider, and that of the

provider who wanted to ensure they were doing so in compliance with

HIPAA regulations. To help address this need, Dr. Dressler built a solution

to modernize communication across all of healthcare from enterprise, all

the way down to the individual practitioner.

With Rhinogram, all barriers between the patient and the provider are

removed so that patients can simply communicate with their provider. For

Dr. Dressler, this meant developing a virtual care solution that offers

multimodality communications which supports bidirectional messages

that engage patients in their preferred manner including secure text

messaging, PDFs, images, video conferencing and social media access.

A serial entrepreneur, in 2000 he co-founded OrthoBanc, LLC, a payment

solutions management company currently serving 4,000+ healthcare

providers. In 2020, he successfully sold OrthoBanc to OrthoFi.

Another way we continuously

look to scale our virtual care

offering is to partner with those

verticals that are currently using

bidirectional text communication in a

limited form. Instead of considering

changing the entire communication

paradigm, they are using bidirectional

texting to add work to their staff’s

plates rather than lessen administrative

tasks. Their thinking is ‘if you cannot

get the patient by phone or by email,

then text them’.

That goes back to resisting the

paradigm shift from a phone

dominated communication practice to a

text dominated one. Over the next five

years, providers will truly come to

understand how important patientinitiated

texting is as a means of

providing a frictionless and convenient

patient experience.

We have only just begun to scratch the

surface and I still think we are in the

pre-early adopter phase of a text

dominated virtual care platform.

Educating providers is key to moving

that forward, particularly with those

who have experience using a virtual

care platform with limited bidirectional

texting who then realize they need

more from their platform.

And that's when they come searching

for Rhinogram because we have more

experience and knowledge gathered

over the past five years that no other

company has about how patient

initiated communications work, what

patient and provider demands are when

it comes to communication, and most

importantly, we know the technology

that drives this need in a secure and

compliant way.

Exhibiting Excellence

Following are the awards that

Rhinogram has won:

Co. Lab 2020 High Growth

Business of the Year

Co. Lab 2020 Startup of the Year

Becker’s Healthcare 102 Women

in Health IT to Know | 2019

Becker’s Hospital Review

Telehealth companies to know |

2019 and Telehealth companies

to know | 2020

CityScope Magazine’s 8

Companies to Watch in 2021


10 Most Prominent Telehealth Solution Providers In 2021

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