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2<br />

From the Chief<br />

Executive’s Desk<br />

6–8<br />

Focus on Job-seekers<br />

16–21<br />

Network News<br />

22–23<br />

Finuas Networks Programme<br />

Issue 12 • March 2012<br />

<strong>Skillnet</strong> <strong>networkS</strong><br />

<strong>Scoop</strong> <strong>awardS</strong><br />

at the Irish Institute of Training and<br />

Development (IITD) National Training<br />

Awards<br />

Paul Sweetman, Promoter, ISA Software <strong>Skillnet</strong>, Gordon<br />

O’Reilly, VMWare, Sinead Marron, IITD, Edel Creely, Trilogy<br />

Technologies and Niall O’Cleirigh, TIGDUV at the IITD National<br />

Training Awards.<br />

Read more about it on page 4


From the<br />

Chief Executive’s Desk<br />

Securing funding for our programmes in 2012 further embeds the importance<br />

of the work that <strong>Skillnet</strong>s and networks are achieving on the ground with<br />

companies, employees and job-seekers. In 2012, 53 networks are operating<br />

in the Training Networks Programme (TNP) and three networks in the Finuas<br />

Networks Programme (Finuas).<br />

We are delighted to announce that <strong>Skillnet</strong>s has been chosen to implement a<br />

new pilot Management Development Networks Programme for SMEs under the<br />

recently launched ‘Action Plan for Jobs’. This is testament to <strong>Skillnet</strong>s’ success to<br />

date in working directly with enterprise in both our TNP and Finuas programmes.<br />

<strong>Skillnet</strong>s has commissioned an independent evaluation of both programmes<br />

in 2011 covering the activity of 72 networks, 68 from TNP and four from<br />

Finuas, results of which will be available later in the year. I would like to take<br />

this opportunity to thank all networks, promoters, member companies, trainees<br />

and stakeholders for giving their valuable time to this evaluation.<br />

As part of <strong>Skillnet</strong>s’ overall promotion strategy, we were one of a number of<br />

sponsors at the most recent Career Zoo event which attracted over 10,000<br />

people. <strong>Skillnet</strong>s was extensively promoted in the run-up to and throughout<br />

the event. On the day, conversion courses were the hot topic. Read more about<br />

conversion programme success stories in 2011 on pages 6 and 7. We are<br />

continuing to run online promotion campaigns through Facebook. In 2012<br />

we are targeting a pilot campaign at SMEs. You can see some of the results<br />

of this campaign and other campaigns on page 9.<br />

<strong>Skillnet</strong>s has been very active contributing to European policy through attendance<br />

at high-level expert workshops and hosting and attending study visits on a variety<br />

of subjects. You can read more about these on pages 10 to 12.<br />

The Professional Development Programme (PDP) for network managers got off<br />

to a very dynamic start with a more interactive format which resulted in some<br />

great idea generation and outcomes. Upcoming events include cluster meetings<br />

and workshops. See the back page for further information.<br />

On our network pages you can read more about new course developments, a book<br />

launch for the healthcare sector, various seminars and events and a network<br />

demonstrating a really innovative use of technology to support job-seekers.<br />

I look forward to another busy year ahead.<br />

Alan Nuzum<br />

CEO, <strong>Skillnet</strong>s Ltd<br />

02<br />

<strong>Skillnet</strong>s News • March 2012<br />

Management<br />

development<br />

networks pilot<br />

programme 2012<br />

Up to €1.2m of public funding has been<br />

allocated for a pilot Management<br />

Development Networks Programme<br />

in 2012 under the recently announced<br />

Action Plan for Jobs. The genesis of this<br />

pilot programme was the final report<br />

of the Management Development<br />

Council (MDC) (February 2010) of which<br />

<strong>Skillnet</strong>s was a member. The pilot<br />

programme was further recommended<br />

in a report from The Advisory Group<br />

on Small Business (November 2011).<br />

“The report identified areas for<br />

improvement in management practice<br />

amongst Irish SMEs. It concluded that<br />

improving management capability within<br />

SMEs through management development<br />

(including the adoption of the networked<br />

model) can lead to significant returns<br />

to the State in terms of increased gross<br />

value added, increased employment,<br />

better business survival rates and<br />

a more skilled workforce.”<br />

Management Development in Ireland –<br />

the Report of the Management<br />

Development Council, February 2010<br />

Preliminary design work has commenced,<br />

including ongoing consultation with<br />

stakeholders. Lorcán Ó hÓbáin has been<br />

appointed to co-ordinate the design,<br />

development and implementation of<br />

this action. Further consultation is in<br />

train, including engagement with The<br />

Advisory Group on Small Business.<br />

Lorcán can be contacted at<br />

l.ohobain@skillnets.com.


Programme NEWS<br />

pdp 2012<br />

This year’s Professional Development Programme (PDP) got<br />

off to a very positive start with two events, one in Limerick<br />

and one in Dublin. It is hoped that the new interactive format<br />

gives network managers more opportunities to network with<br />

each other.<br />

Cluster meetings will continue this year and are scheduled<br />

for April and September. Further plenary PDP meetings will<br />

take place in October.<br />

Following a training needs analysis (TNA) with network<br />

managers, two workshops will be offered this year, one will<br />

focus on managing network finances and the other one on<br />

the network marketing and promotion. These workshops will<br />

take place in June and July.<br />

certification<br />

Focus Group<br />

The Certification Group comprising of network managers which<br />

provides support to networks in the area of certification,<br />

undertook a survey with all networks at the end of 2011 which<br />

looked in detail at barriers to certification and flexible learning<br />

methods, as well as the levels of certification delivered both<br />

under the National Framework of Qualifications (NFQ), other<br />

bodies and industry. Feedback was very useful and the group<br />

will undertake another survey in the middle of the year.<br />

The group will formally meet every quarter and will organise<br />

an event, open to all network managers, in July to examine<br />

Recognition of Prior Learning (RPL) for training/mentoring<br />

programmes and to look at Protection for Learners (PfL)<br />

requirements in general. The former RPL Forum (South East<br />

Micro <strong>Skillnet</strong> and Carlow Kilkenny <strong>Skillnet</strong>), has joined forces<br />

with the certification group and RPL pilot programmes are<br />

currently being organised by the group.<br />

For further information on certification, contact Mick McHugh<br />

at mick@skillnets.com.<br />

cpd diploma<br />

in Managing Business<br />

Networks 2011<br />

The popular CPD Diploma programme run in conjunction with DIT<br />

was run for the fourth time from April to December 2011. Joint<br />

winners of student of the year were Liz Carroll, ISME <strong>Skillnet</strong><br />

and Brenda Sheridan, <strong>Skillnet</strong>s. Theresa Kelly from Carlow<br />

Kilkenny <strong>Skillnet</strong> won an outstanding achievement award.<br />

Modules included:<br />

• Module 1: Introduction to Networks<br />

• Module 2: Training for Networks<br />

• Module 3: Managing & Sustaining Networks<br />

• Module 4: Measurement & Benchmarking OR<br />

Marketing Networks<br />

• Module 5: Business Finance<br />

Recruitment for the 2013 programme for network managers<br />

has commenced. Contact Dave Flynn at dave@skillnets.com<br />

for further information.<br />

Domhnall MacDomhnaill, Chairman, <strong>Skillnet</strong>s with<br />

Theresa Kelly, Carlow Kilkenny <strong>Skillnet</strong>, Brenda<br />

Sheridan, <strong>Skillnet</strong>s, Liz Carroll, ISME <strong>Skillnet</strong>, Noreen<br />

Fitzpatrick, Mat Kujawa and Alan Nuzum, <strong>Skillnet</strong>s.<br />

Photo courtesy of Jason Clarke Photography.<br />

<strong>Skillnet</strong>s News • March 2012 03


Programme NEwS<br />

<strong>Skillnet</strong> <strong>networkS</strong><br />

<strong>Scoop</strong> <strong>awardS</strong><br />

Continued from page 1<br />

Entering its 14th year, the Irish Institute of Training and<br />

Development (IITD) National Training Awards took place at the<br />

beginning of this month in Killashee House Hotel in Kildare.<br />

The revised and updated awards are focused on: engagement,<br />

collaboration, participative management, excellence in training<br />

initiatives, transparency, innovation and learning and<br />

development of both individuals and organisations. They<br />

were designed to encourage a greater level of participation<br />

by allowing new opportunities for organisations and individuals<br />

to submit entries based on specific training initiatives that they<br />

believe have contributed to the success of their organisations.<br />

Speaking at the celebration, Minister of State for Training and<br />

Skills, Ciarán Cannon T.D., said:<br />

“I warmly congratulate all those receiving<br />

awards here this evening. This celebration<br />

is recognition of your commitment to best<br />

practice and to the training and development<br />

of your people.<br />

The training and upskilling of our country’s<br />

workforce is a vital element of this country’s<br />

recovery from the current downturn. Training<br />

and upskilling will also play a vital part in<br />

securing the future competitive advantage<br />

of all enterprises and in enhancing future<br />

growth in productivity.”<br />

04<br />

<strong>Skillnet</strong>s News • March 2012<br />

tHe <strong>Skillnet</strong> award winnerS<br />

NETWORKS & GROUPS AWARD<br />

OVERALL AWARD WINNER:<br />

ISA Software <strong>Skillnet</strong><br />

The award particularly acknowledged the successful<br />

development of a range of flexible, quality, innovative learning<br />

solutions, through the involvement of key experts from within<br />

the sector to successfully address strategic priorities of the<br />

software sector. The extensive enterprise-led networked<br />

approach has led to the development and provision of a wide<br />

range of highly innovative learning solutions, from leadingedge<br />

technology courses to highly successful IT conversion<br />

programmes for job-seekers.<br />

OUTSTANDING ACHIEVEMENT<br />

AWARD WINNERS:<br />

First Polymer Training <strong>Skillnet</strong>,<br />

Leading Healthcare Providers<br />

<strong>Skillnet</strong>, Life Sciences <strong>Skillnet</strong><br />

and Taste4Success <strong>Skillnet</strong>.<br />

SPECIAL RECOGNITION AWARD:<br />

ISA Software <strong>Skillnet</strong><br />

A Special Recognition Award was awarded to ISA Software<br />

<strong>Skillnet</strong> for their ability to deliver relevant, valuable training<br />

rapidly in response to the changing needs in the software<br />

sector, which is one of the few high performing areas of the<br />

economy, and secondly for its tremendous work to ensure<br />

ongoing high level up-skilling for people working in the<br />

software sector.


Programme NEwS<br />

BEST WORK PLACEMENT<br />

GRADUATES AND NON<br />

GRADUATES OUTSTANDING<br />

ACHIEVEMENT AWARD:<br />

Law Society <strong>Skillnet</strong> and<br />

Law Society Finuas Network<br />

The Law Society <strong>Skillnet</strong> and Law Society Finuas Network<br />

won an Outstanding Achievement Award in this category for<br />

two of its Job-seeker Support Programme (JSSP) initiatives which<br />

delivered six new programmes to unemployed professionals<br />

which included innovative certification in new areas such as<br />

Islamic Finance. Many of the individuals have since secured<br />

employment.<br />

INNOVATIVE USE OF<br />

TECHNOLOGY AWARD<br />

OUTSTANDING ACHIEVEMENT<br />

AWARD:<br />

Law Society <strong>Skillnet</strong> and<br />

Law Society Finuas Network<br />

The Law Society <strong>Skillnet</strong> and Law Society Finuas Network<br />

won an Outstanding Achievement Award in this category for<br />

nationwide enterprise-led accessible job-seeker training, using<br />

technology creatively to deliver a number of online training<br />

courses to up-skill unemployed solicitors. These courses were<br />

funded by the Job-seekers Support Programme (JSSP). You can<br />

read more about it in the Finuas section on page 22.<br />

Sinead Marron, President of the Irish Institute of Training &<br />

Development said: “Awards like the IITD National Training<br />

Awards are just the antidote people need to both counteract<br />

the current negativity out there and also to remind us that<br />

a lot of companies are actively investing in training and<br />

development and reaping the rewards of high performance.”<br />

Celebrating the Law Society <strong>Skillnet</strong> and Law Society<br />

Finuas Networks’ Outstanding Achievement Awards are<br />

(back row left to right) Paul Mooney, Law Society Law<br />

School, Sinead Heneghan, IITD, Sinead Marron, IITD,<br />

Kevin Hannigan, Law Society Finuas Network Steering<br />

Committee (front row left to right) Tracey Donnery,<br />

<strong>Skillnet</strong>s, Attracta O’Regan and Michelle Nolan, Law<br />

Society <strong>Skillnet</strong> & Law Society Finuas Network.<br />

Pictured receiving the Overall Networks & Groups Award<br />

at the 2012 IITD Awards – left to right: Sinead Marron,<br />

IITD, Niall O’Cleirigh, TIGDUV, Paul Sweetman, ISA and<br />

Minister of State for Training and Skills, Ciarán Cannon T.D.<br />

<strong>Skillnet</strong>s News • March 2012 05


Programme NEwS<br />

Job-seekers<br />

TOMORROw’S SKILLS<br />

NEEDS<br />

Employability is a key driver for people when deciding which<br />

course to study when either employed or unemployed. Work<br />

placements in conjunction with training provide a valuable<br />

opportunity to develop marketability and gain a competitive<br />

advantage in the employment market.<br />

<strong>Skillnet</strong> networks are rising to the challenge by introducing<br />

innovative conversion programmes that enable job-seekers<br />

of one discipline to acquire a qualification in a different<br />

discipline in a typically vocational context by also providing<br />

work placements.<br />

06<br />

• 16 networks currently offer conversion courses in 2012<br />

• Courses available in ICT, Medical Devices, International<br />

Financial Services, Polymer, Retail, Bio-Pharma and<br />

Agri-Food<br />

• All include work placement<br />

• NFQ and/or Industry Certification<br />

All programmes are funded under the Job-seekers Support<br />

Programme (JSSP) which aims to increase the employability<br />

of job-seekers by providing them with skills which would allow<br />

them to up skill, re-enter their previous sector of employment<br />

or transfer into alternative sectors.<br />

Here we look at some of the work being carried out by our<br />

networks across regions and sectors.<br />

Aidan Harney, CPD Engineers Ireland,<br />

Sharon Higgins, Director IMDA, Minister<br />

for Social Protection, Joan Burton, T.D.,<br />

Alan Nuzum, <strong>Skillnet</strong>s, Eoghan Ó<br />

Faoláin, Executive, IMDA/IBEC and<br />

Pauline O’Flanagan, Life Sciences<br />

<strong>Skillnet</strong> at the launch of the Engineers<br />

Conversion Programme for unemployed<br />

engineers to convert into the medical<br />

devices/pharmaceutical sectors.<br />

<strong>Skillnet</strong>s News • March 2012<br />

Cloud Careers<br />

ISA Software <strong>Skillnet</strong> provided both new graduates, and those<br />

looking to change careers, with an intensive skills’ conversion<br />

opportunity through their Cloud Careers programme. VMware,<br />

based in Ballincollig in Cork, was the main company sponsor<br />

supporting the programme. Participants gained two international<br />

accreditations recognised across the software sector as well<br />

as work experience which opened up opportunities for roles<br />

as triage engineers and in technical support. The most recent<br />

update on the participants is that 41% (11 people) are already<br />

in jobs and 48% (13 people) are completing work placements.<br />

www.isa-skillnet.com<br />

Engineers Conversion<br />

Programme<br />

Life Sciences <strong>Skillnet</strong> delivered an Engineers Conversion<br />

Programme in 2011 which was developed to enable unemployed<br />

engineers of traditional disciplines to convert to the medical<br />

devices/pharmaceutical sectors. The training was combined with<br />

work placements in a range of indigenous and multi-national<br />

companies operating in the sector. Approximately half of the<br />

trainees availed of placements through JobBridge – the National<br />

Internship Scheme. Over half of the trainees had a construction<br />

background. These work placements are still ongoing.<br />

www.lifesciencesskillnet.ie


Programme NEwS<br />

Some of the first graduates of the FETAC Level 5<br />

Certificate in Healthcare Support (Major Award)<br />

for Healthcare Assistants.<br />

Learning waves <strong>Skillnet</strong> launched its ‘Radio – Get your Foot<br />

in the Door’ workshop in 2010. The aim of this workshop was<br />

to give people who are interested in pursuing a career in radio<br />

the opportunity to meet professionals from the industry and<br />

to hear from them on ‘what it takes to make it in radio’.<br />

The workshop was run twice in 2010 and once in 2011 and a<br />

total of over 50 people attended. A number of the participants<br />

went on to complete further training programmes through<br />

Learning Waves <strong>Skillnet</strong> in both 2010 and 2011.<br />

Caoimhseach Connolly was one of those participants. She<br />

secured a number of work placements; the first with Teena<br />

Gates in the 98FM newsroom in 2010 on the back of the<br />

workshop and later with Newstalk, Today FM and a further<br />

placement with 98FM. Throughout her work placements she<br />

continued to undertake a number of training programmes with<br />

Learning Waves <strong>Skillnet</strong>. Following the success of her work<br />

placement with 98FM, Caoimhseach was offered freelance<br />

work with the radio station over Christmas 2011. She is<br />

now a weekend reporter for a number of stations and is still<br />

a regular participant in Learning Waves courses.<br />

Healthcare Support<br />

50 people, 18 of whom were former construction workers with<br />

no previous healthcare experience, completed a FETAC Level 5<br />

Certificate in Healthcare Support (Major Award) for Healthcare<br />

Assistants through the Leading Healthcare Providers (LHP)<br />

<strong>Skillnet</strong>. Most graduates are now working in a full or part-time<br />

capacity in this sector. One participant who completed the<br />

Healthcare Support Award is now in their second year on an<br />

Honours Degree in Nursing at DCU. 23 people commenced<br />

the programme in Nov 2011 and will complete it in May 2012.<br />

This programme will run again in 2012.<br />

www.lhpskillnet.ie<br />

radio: GET yOUR FOOT IN THE DOOR<br />

– A Job-seeker Success Story<br />

According to Caoimhseach the most beneficial part of the<br />

workshops and training was “getting to ask the experts<br />

questions and also getting the opportunity to meet the<br />

experts”. She would encourage anyone who is interested<br />

in working in radio to go to www.learningwaves.ie, attend the<br />

courses the network has on offer and benefit from meeting<br />

people from the industry. Gaining some work experience and<br />

following up on contacts made on the courses is an important<br />

next step. On recommending Learning Waves <strong>Skillnet</strong> to others,<br />

Caoimhseach commented that “it’s where everyone in radio<br />

goes to learn and where the people who know what they are<br />

talking about go to train”.<br />

Learning Waves <strong>Skillnet</strong> will be further developing its workshop<br />

on ‘Radio – Get your Foot in the Door’ in 2012 and will also be<br />

further developing its existing programmes to specifically train<br />

those who are currently unemployed and who may be interested<br />

in pursuing a career in radio.<br />

www.learningwaves.ie<br />

Caoimhseach Connolly at the Learning waves <strong>Skillnet</strong><br />

‘Independent Radio… a strong voice’ conference.<br />

<strong>Skillnet</strong>s News • March 2012 07


Programme NEwS<br />

Job-seekers Support<br />

Programme (JSSP)<br />

44 networks are taking part in the Job-seekers Support<br />

Programme (JSSP) in 2012 running a variety of training courses<br />

with work placements. Check out www.skillnets.ie/jssp for<br />

further information on the networks taking part and the types<br />

of training courses available.<br />

Supporting the<br />

Unemployed working<br />

Group<br />

The Supporting the Unemployed Working Group met on the 8th<br />

March to discuss an action plan for the coming year, which will<br />

include a Job-seekers Support Programme (JSSP) workshop for<br />

networks, together with the development of a system to track<br />

the progression of JSSP job-seekers following participation<br />

in <strong>Skillnet</strong>s training courses. A plan to promote conversion<br />

programmes is also being finalised.<br />

Current membership of the Group includes:<br />

CCMA Ireland <strong>Skillnet</strong> Samantha Plant<br />

Gréasán na Meán <strong>Skillnet</strong> Christine O’Connor<br />

Positive2Work <strong>Skillnet</strong> Mark Brennan<br />

Digital Media Forum <strong>Skillnet</strong> Irene Kavanagh<br />

Wind <strong>Skillnet</strong> Johanna Cafferkey<br />

Taste4Success <strong>Skillnet</strong> Bridie Corrigan Matthews<br />

Learning Waves <strong>Skillnet</strong> Teresa Hanratty<br />

ULearning <strong>Skillnet</strong> Ronan O’Boyle<br />

Life Sciences <strong>Skillnet</strong> Pauline O’Flanagan<br />

South Kerry <strong>Skillnet</strong> Paul Murphy<br />

Please contact christine@greasannamean.ie for further<br />

information on the work of this group.<br />

08<br />

<strong>Skillnet</strong>s News • March 2012<br />

New Job-seekers<br />

Eligibility Criteria<br />

<strong>Skillnet</strong>s has been working very closely with the Department<br />

of Social Protection (DSP) in finalising job-seeker eligibility.<br />

You will be able to view it shortly at the following link –<br />

http://www.skillnets.ie/job-seekers/eligibility-criteria.


Programme NEwS<br />

coMMS Support<br />

In the last few months the <strong>Skillnet</strong>s’ Communications<br />

team has continued to support networks with advice<br />

on promotion and brand awareness.<br />

Based on the success of last year’s trial corporate<br />

Facebook ad, the team has also run a number of targeted<br />

campaigns to promote the networks and their courses<br />

through this medium. All ads were linked to the relevant<br />

page on the <strong>Skillnet</strong>s website www.skillnets.ie and were<br />

funded by <strong>Skillnet</strong>s Ltd.<br />

FACEBOOK ADVERTISING<br />

SMe ad campaign<br />

From February to March of this year, a new type of advertising<br />

campaign was run through Facebook. These advertisements<br />

targeted small business owners throughout Ireland. The results<br />

of the campaign were very positive, generating an increase of<br />

186% in traffic to the ‘Find a Course’ page for companies. The<br />

campaign is due to be repeated in the coming months.<br />

Job-seeker ad campaign<br />

In October/November 2011 a four week campaign was run<br />

targeting job-seekers who were interested in benefiting from<br />

free training and getting the skills that Irish companies are<br />

looking for. Traffic was increased to our job-seeker ‘Find a<br />

Course’ page by 200%.<br />

This campaign will run again shortly.<br />

JSSp ad campaign<br />

A pilot campaign specifically targeting potential trainees for<br />

the Job-seekers Support Programme will be run in the coming<br />

months. It is envisaged that the campaign will run for 4 weeks<br />

initially. The key benefits of industry-specific training and<br />

relevant work placements will be emphasised in the ads for<br />

this campaign.<br />

Career Zoo<br />

<strong>Skillnet</strong>s was one of a number of sponsors for the Career Zoo<br />

event (www.careerzoo.ie) that took place on the 11th and 12th<br />

of February in the Mansion House in Dublin. The exhibition<br />

targeted experienced professionals and graduates (employed<br />

and unemployed) who are exploring new career opportunities.<br />

Leading employers, top education providers, enterprise<br />

agencies and career-related services were in attendance. An<br />

estimated 10,000 people visited the event over the two days.<br />

As one of the event sponsors, <strong>Skillnet</strong>s was extensively<br />

promoted throughout the media, both in the run-up to and<br />

during the event. The <strong>Skillnet</strong>s logo featured on all advertising<br />

(print and outdoor) and <strong>Skillnet</strong>s-branded bookmarks were<br />

included in all delegates’ bags. A <strong>Skillnet</strong>s micro site was<br />

included on the Career Zoo website which directed people<br />

to our training search facility, as well as general information<br />

for companies, employees and job-seekers. Traffic to our ‘Find<br />

A Course’ page for job-seekers increased by 192% that week.<br />

The <strong>Skillnet</strong>s stand was prominently located and attracted a<br />

lot of interest, predominantly from job-seekers. Two areas that<br />

were of particular interest to job-seekers at the event were the<br />

Job-seekers Support Programme (JSSP) and conversion courses.<br />

On the opening day of the event, Alan Nuzum, <strong>Skillnet</strong>s CEO,<br />

delivered a two-handed workshop with Ericssons on ‘Conversion<br />

Courses for Tomorrow’s Skills’. Alan spoke of the benefits<br />

of conversion courses in general and detailed several of the<br />

networks’ success stories with these types of programmes.<br />

Joanna Piechota, <strong>Skillnet</strong>s<br />

with a Career Zoo delegate<br />

Overview of event<br />

<strong>Skillnet</strong>s News • March 2012<br />

09


Programme NEwS<br />

<strong>Skillnet</strong>S contribution<br />

to european policy<br />

Vet expert Seminar –<br />

Brussels, 10th February 2012<br />

<strong>Skillnet</strong>s was recently invited to contribute to a high-level<br />

expert workshop on vocational education and training (VET)<br />

excellence in Brussels. The event, which was titled ‘The<br />

Contribution of Vocational Excellence to Smart Growth’, was<br />

organised by the European Commission Directorate General<br />

for Education and Culture. <strong>Skillnet</strong>s was represented by Carl<br />

Blake, Senior Programme Manager.<br />

Five experts from the VET sector in Europe were invited to<br />

attend, including business representatives, funding agencies,<br />

academics and social partners. The other countries represented<br />

were Denmark, Holland, Spain and Hungary. The workshop<br />

was facilitated by Hanne Shapiro of the Danish Technological<br />

Institute.<br />

Amongst the many topics discussed on the day were flexible<br />

delivery models, the benefits of networking and co-funding<br />

strategies as key enablers for ensuring successful VET learning<br />

outcomes. As well as explaining the overall <strong>Skillnet</strong>s funding<br />

model, Carl shared anecdotal evidence of network activity<br />

as best practice examples in this area, which were strongly<br />

endorsed by the other participants. The workshop findings<br />

will be included in a final European Commission (EC) report<br />

and policy document on the role of vocational excellence<br />

for smart and sustainable growth.<br />

10<br />

<strong>Skillnet</strong>s News • March 2012<br />

cedeFop workshop –<br />

Greece, November 2011<br />

In August 2011 <strong>Skillnet</strong>s volunteered to participate in a detailed<br />

CEDEFOP telephone study on how the development of<br />

innovative ability (via informal or formal learning of employees)<br />

is addressed in public research and development programmes<br />

in Europe.<br />

As a result of this, <strong>Skillnet</strong>s was invited to participate in a two-<br />

day workshop entitled ‘Innovation and Learning in Enterprises’<br />

in Greece in November. Over 30 academics, researchers,<br />

funding agencies and social partners from within the EU and<br />

Norway attended, with Carl Blake, Senior Programme Manager,<br />

representing <strong>Skillnet</strong>s.<br />

The two-day workshop explored the links between workplace<br />

learning and innovation by identifying and reviewing policy<br />

frameworks and programmes that foster innovation in enterprises<br />

by linking business development and skill development.<br />

Carl Blake gave a presentation on <strong>Skillnet</strong>s and the TNP model<br />

in a thematic session entitled: ‘Fostering skill development and<br />

innovation in enterprises: Good practice examples’. Amongst<br />

the conclusions reached by the group was the vital role played<br />

by networks in stimulating innovation, particularly in SMEs.<br />

The final conclusions and all workshop materials (background<br />

paper, agenda etc are available online: http://www.cedefop.<br />

europa.eu/EN/events/18740.aspx<br />

CEDEFOP is the European Centre for the Development of<br />

Vocational Training, and has its headquarters in Thessalonika,<br />

Greece.


Programme NEwS<br />

STUDy VISITS<br />

Over the past few months <strong>Skillnet</strong>s has continued to be<br />

involved in a number of study visits organised by Léargas,<br />

both as a host organisation in Ireland and as attendees at<br />

visits around Europe. Léargas is the National Agency for<br />

the management of national and international exchange and<br />

cooperation programmes.<br />

‘Diversifying Vocational<br />

Education and Training<br />

to Amplify Employment<br />

Possibilities’<br />

Joanna Piechota of <strong>Skillnet</strong>s was one of 12 representatives<br />

from a range of vocational education and training institutions<br />

across Europe, who attended a three day CEDEFOP study visit<br />

in Madrid in October. The theme of the visit was ‘Diversifying<br />

vocational education and training to amplify employment<br />

possibilities’. The programme was hosted by the Spanish<br />

Public Employment Service.<br />

The main focus of the visit was cooperation between new<br />

vocational training centres and the business community.<br />

Many of the discussions and presentations throughout the<br />

visit looked at the opportunities that could be created by<br />

diversifying vocational training qualifications, including<br />

reducing unemployment and providing easier access for<br />

enterprise to a qualified workforce to adapt to the demands<br />

of today’s labour market.<br />

The visit provided a forum for discussion, exchange and learning<br />

on themes of common interest and on European and national<br />

priorities. By exchanging innovative ideas and practices,<br />

participants promoted the quality and transparency of their<br />

education and training systems. The visit was also an invaluable<br />

networking opportunity and a chance to meet potential partners<br />

for transnational collaborative future projects.<br />

The visit included discussions on a range of topics including the<br />

State Public Employment Service in Spain (SEPE), training for<br />

the unemployed, in-company training initiatives, apprenticeship<br />

system and opportunities. Participants also had the opportunity<br />

to learn about the Spanish education system by visiting<br />

schools, facilities and Public Training Centres in Madrid.<br />

‘Diversifying vocational education and training<br />

to amplify employment possibilities’ group.<br />

‘NFQ and EQF, Frameworks for Lifelong<br />

Learning’ group.<br />

‘NFQ and EQF, Frameworks<br />

for Lifelong Learning’<br />

In October 2011, as part of the CEDEFOP Study Visits<br />

Programme, <strong>Skillnet</strong>s hosted a visit with 12 representatives<br />

from a range of vocational education and training (VET)<br />

institutions across Europe, including Ministries of Education,<br />

universities and private enterprises that invest heavily in HR<br />

development.<br />

The visit focused on national and international frameworks<br />

for lifelong learning: the National Framework of Qualifications<br />

(NFQ) and European Qualifications Framework (EQF). Dave<br />

<strong>Skillnet</strong>s News • March 2012<br />

11


Programme NEwS<br />

Continued from page 11<br />

Flynn and Mat Kujawa, Programme Support Managers, spoke<br />

about certification achievements and the impact of the NFQ<br />

on networks and learners.<br />

Network case studies were presented by Teresa Hanratty,<br />

Network Manager of Learning Waves <strong>Skillnet</strong> and Attracta<br />

O’Regan, Network Manager of the Law Society <strong>Skillnet</strong>/Law<br />

Society Finuas Network.<br />

‘New Opportunity Measures<br />

for Workers with Low Skills<br />

within the EQF’<br />

In November 2011, <strong>Skillnet</strong>s hosted a delegation of Spanish<br />

policy makers from the education, business and trade union<br />

sectors. The theme of this visit was ‘New opportunity measures<br />

for workers with low skills within the EQF’.<br />

Mick McHugh and Donal O’Donovan, Programme Support<br />

Managers, provided an overview of <strong>Skillnet</strong>s with network case<br />

studies presented by Alacoque McMenamin, Network Manager,<br />

Women at Work <strong>Skillnet</strong>, Teresa Gallagher, IBEC Retail <strong>Skillnet</strong>,<br />

and Imelda Duffy, Network Manager, Leading Healthcare<br />

Providers <strong>Skillnet</strong>.<br />

12<br />

<strong>Skillnet</strong>s News • March 2012<br />

‘Challenges and Opportunities for Skills Development<br />

in the Labour Market’ group.<br />

‘Challenges and<br />

Opportunities for Skills<br />

Development in the Labour<br />

Market’<br />

Recently, <strong>Skillnet</strong>s hosted a visit with 14 representatives from<br />

a range of European vocational education and training (VET)<br />

institutions including the National Qualifications Authority,<br />

Ministry of Labour Policy, universities, private sector employers,<br />

employers’ representative body and training consultants. The<br />

theme of this visit was ‘Challenges and Opportunities for Skills<br />

Development in the Labour Market’.<br />

Dave Flynn and Joanna Piechota gave presentations on a number<br />

of programmes within the <strong>Skillnet</strong>s framework: the Future<br />

Skills Needs Programme (FSNP) which was initiated last year,<br />

the Job-seekers Support Programme (JSSP) and the <strong>Skillnet</strong>s<br />

Continuing Professional Development (CPD) programme.<br />

Ania Hazik, Network Manager, Union Learning <strong>Skillnet</strong> and Trish<br />

Breen, Network Manager of Waterford Chamber <strong>Skillnet</strong> both<br />

presented case studies on the day.


Programme NEwS<br />

worklink<br />

Worklink is a not for profit company set up in November 2011<br />

to provide additional professional support to enhance the<br />

services and programmes within the State that are focused<br />

on helping job-seekers gain employment and valuable work<br />

placements.<br />

Services include:<br />

• Professional support to reduce employer’s time<br />

in providing high quality work placement opportunities<br />

• Promoting and providing information regarding labour<br />

activation schemes<br />

• Mentoring support to job-seekers through relevant<br />

job-seeker groups and organisations<br />

• Channelling the services of citizens and qualified<br />

training and service providers to help job-seekers<br />

transition back to employment<br />

Worklink has gained the support of partners such as the<br />

Chartered Institute Of Personnel And Development (CIPD)<br />

and <strong>Skillnet</strong>s – with whom they are developing their regional<br />

networks, Irish Business and Employers Confederation (IBEC),<br />

the Irish Small and Medium Enterprises association (ISME),<br />

Chambers Ireland, FÁS, and JobBridge. They have also received<br />

sponsorship from such organisations as the Musgrave Group,<br />

Drury Communications, Rehab Group, Cpl, Baker Tilly, Bord Gáis,<br />

Towers Watson, KPMG, Accenture and Whitney Moore.<br />

Worklink’s service is provided through a network of volunteers<br />

who work directly with employers as programme managers<br />

to develop and implement a quality work placement. They also<br />

work with job-seeker bodies as career mentors to job-seekers.<br />

Worklink would welcome expressions of interest from anyone<br />

interested in volunteering, from employers wishing to learn<br />

more about their services, or from job-seeker bodies.<br />

With Worklink’s help, the plan I agreed<br />

with the employer included time for me<br />

to acquire skills I specifically wanted<br />

to develop. Four months into the work<br />

placement I was offered a job with<br />

a leading Multinational organisation –<br />

a job I could not have competed for<br />

without this experience.<br />

Jasminka Griffin<br />

The professional support of Worklink<br />

made the process painless. Worklink<br />

helped me to clearly define the role and<br />

a development plan that would maximise<br />

the benefit of the internship for both me<br />

and a prospective jobseeker.<br />

Morgan Cassidy, MD, Kube Solutions<br />

The provision, through Worklink, of much<br />

needed professional support and<br />

resources will be of great assistance<br />

to unemployed people seeking access to<br />

employment or internship opportunities.<br />

We very much welcome this initiative<br />

and look forward to continuing our<br />

association with Worklink.<br />

Brid O’Brien, Irish National Organisation of the Unemployed<br />

For more information see www.worklink.ie<br />

or email info@worklink.ie.<br />

<strong>Skillnet</strong>s News • March 2012<br />

13


Network EVENTS<br />

Learning Waves <strong>Skillnet</strong><br />

Independent Radio… a strong voice<br />

A group of up to 70 people from the<br />

radio industry at CEO and general<br />

management levels attended<br />

‘Independent Radio… a strong voice’<br />

run by Learning waves <strong>Skillnet</strong> and<br />

launched by Minister for Communications,<br />

Energy and Natural Resources, Pat<br />

Rabbitte, T.D. In opening his address<br />

to the audience Minister Rabbitte said,<br />

“Learning Waves as part of <strong>Skillnet</strong>s<br />

is supported by government to boost<br />

in-house training and the exchange of<br />

learning between companies within the<br />

sector.” Such network training, according<br />

to the Minister, tends to achieve higher<br />

Waterford Chamber <strong>Skillnet</strong><br />

Business after Hours<br />

Waterford Chamber, in conjunction with<br />

waterford Chamber <strong>Skillnet</strong>, hosted its<br />

first Business after Hours event of 2012<br />

at ArcLabs at the Waterford Institute of<br />

Technology’s (WIT) Carriganore Campus<br />

at the end of February. The informal<br />

networking event was attended by local<br />

businesses and representatives of WIT.<br />

Professor Bill O’Gorman, Director at WIT,<br />

informed attendees about CEDRE (Centre<br />

14<br />

<strong>Skillnet</strong>s News • March 2012<br />

quality training and better value for<br />

money than other approaches.<br />

Speakers included: Jerry Kennelly from<br />

Tweak.com – ‘Realising your company’s<br />

vision’; Mark Richardson from the Europa<br />

Academy – ‘Psychology of Selling’; Niall<br />

Harbison from Simply Zesty – ‘Social<br />

Media for Radio’; Trevor Dann from Trevor<br />

Dann Company – ‘Future of Music Radio’.<br />

www.learningwaves.ie<br />

Minister for Communications, Energy<br />

and Natural Resources, Pat Rabbitte,<br />

T.D. addresses ‘Independent Radio…<br />

a strong voice’.<br />

for Enterprise Development & Regional<br />

Economy) which provides a framework<br />

and environment for entrepreneurs,<br />

researchers, academics and policy makers/<br />

implementers to engage in a mutually<br />

complementary manner to support<br />

economic growth and development in<br />

the region. Robert Leslie from Global<br />

Business Register spoke about his<br />

experience as a new startup company<br />

based in ArcLabs.<br />

www.waterfordskillnet.ie<br />

Robert Leslie from Global Business<br />

Register addressing Chamber members.<br />

Photo courtesy of John Power Photography.<br />

CITA <strong>Skillnet</strong><br />

Building Information Modelling (BIM)<br />

CITA <strong>Skillnet</strong> ran the first in a series of<br />

networking events in the Royal College<br />

of Physicians, Dublin with 155 people<br />

in attendance. The event was the first of<br />

ten in the Building Information Modelling<br />

(BIM) series. David Philp, Head of BIM<br />

Implementation, Cabinet Office, London<br />

in the UK was the keynote speaker.<br />

www.cita.ie/skillnet


Network EVENTS<br />

Galway Executive <strong>Skillnet</strong><br />

Positive Thinking<br />

Ireland’s top media guru, Terry Prone<br />

addressed a packed audience of Galway<br />

Executive <strong>Skillnet</strong> (GES) members and<br />

local businesses in Galway on the topic<br />

of ‘Positive Thinking and Motivation’.<br />

www.galwayexecutiveskillnet.com<br />

Adele O’Meallaigh, Galway Executive<br />

<strong>Skillnet</strong> (GES), Terry Prone,<br />

Communications Clinic, Bernadette Turley,<br />

Goodman Medical and Liz Cassidy, Irish<br />

Time Design.<br />

Tech Northwest <strong>Skillnet</strong><br />

Tech Northwest Launch<br />

Carlow Kilkenny <strong>Skillnet</strong><br />

Coming back from the Brink – network collaboration<br />

Carlow Kilkenny <strong>Skillnet</strong> collaborated<br />

with three other networks, waterford<br />

Chamber <strong>Skillnet</strong>, County Tipperary<br />

<strong>Skillnet</strong> and South East Micro <strong>Skillnet</strong><br />

to host ‘The Business Summit – Coming<br />

back from the Brink’. The summit was<br />

attended by 90 business people across<br />

the South East.<br />

Changing or developing a business<br />

in a competitive landscape can be one<br />

of the greatest uphill struggles of an<br />

entrepreneur’s life. Over 97% of<br />

businesses operating in Ireland today<br />

are ‘small’ businesses, and the summit<br />

highlighted the role those in attendance<br />

had to play in coming back from the brink.<br />

Tech Northwest <strong>Skillnet</strong> is delivering<br />

a new series of training programmes<br />

specifically aimed at technology and<br />

knowledge companies based in the North<br />

West. LYIT is the promoting partner.<br />

Speakers provided valuable insights into:<br />

• Developing strategies for personal<br />

and business development<br />

• How to develop new products<br />

for your business<br />

• How to draw up a roadmap<br />

for success<br />

• Connecting with like minded business<br />

people to create opportunities<br />

Back row, left to right, Michael Kelly,<br />

Carlow CEB, Dr. Tony Humphreys,<br />

Consultant Clinical Psychologist, Author<br />

and International speaker, Ashling Ward,<br />

Carlow Kilkenny <strong>Skillnet</strong>, Blaise Brosnan,<br />

MC, Front Row, Gavin Duffy, Dragon’s<br />

Den Panelist, Media Coach and Columnist<br />

and Noel Joyce, Design Hub.<br />

At the launch of Tech Northwest <strong>Skillnet</strong><br />

were Domhnall Hernon, Bell Labs Alcatel<br />

Lucent, Siobhan Grant, Tech Northwest<br />

<strong>Skillnet</strong>, Mat Kujawa, <strong>Skillnet</strong>s, Lee<br />

Tedstone, Azucca Software, Padraig<br />

Gallagher, LyIT and John Andy Bonar, LyIT.<br />

<strong>Skillnet</strong>s News • March 2012<br />

15


Network NEwS<br />

Cloud Careers<br />

take to the skies again<br />

Over 150 job-seekers attended the<br />

launch of the ISA Software <strong>Skillnet</strong> Cloud<br />

Careers Programme 2012 on Wednesday<br />

15th February in VMWare in Cork.<br />

Presentations were given by VMware, VCE,<br />

Trend Micro, Abtran, and Quest Software<br />

on the opportunities for work placements<br />

within their companies. All companies<br />

are based in Cork and are highly active<br />

within virtualisation, software and other<br />

services in cloud computing. Two<br />

previous participants of the programme<br />

were in attendance, Ian O’Connor, who<br />

is now employed in the VMware licensing<br />

team and Eoin Hardwicke who is on work<br />

placement in VMware.<br />

In total, 83 applications were received<br />

for the nine-month work placement<br />

which incorporates 12 weeks structured<br />

training and accreditation for participants<br />

funded by <strong>Skillnet</strong>s. Half of the total<br />

16<br />

<strong>Skillnet</strong>s News • March 2012<br />

training programme involves accredited<br />

training which host companies from the<br />

ISA Software <strong>Skillnet</strong> are providing free<br />

of charge and is delivered by expert<br />

internal trainers to the participant group.<br />

This has reduced the cost of the training<br />

as the network only funds part of the<br />

training provided under the programme.<br />

This shows a real commitment by<br />

companies to provide training,<br />

accreditation and work placements<br />

to the ISA Software <strong>Skillnet</strong>, giving<br />

participants a real conversion opportunity.<br />

The programme commenced on the 12th<br />

March with 25 participants.<br />

www.isa-skillnet.com<br />

Alan Nuzum, CEO, <strong>Skillnet</strong>s with Ian<br />

O’Connor and Eoin Hardwicke, Cloud<br />

Careers Programme participants 2011.<br />

Photo courtesy of Gerard McCarthy.<br />

lessons from<br />

a Silicon Valley<br />

innovator<br />

The ISA Software <strong>Skillnet</strong> and the Irish<br />

Software Association (ISA), in partnership<br />

with Dublin Institute of Technology (DIT),<br />

hosted a free seminar by US Product<br />

Management Guru – Rich Mironov, veteran<br />

technology strategist and author of ‘The<br />

Art of Product Management’, in January<br />

this year.<br />

Mr. Mironov addressed the topic of agile<br />

product management at the seminar.<br />

As recognition grows that market risk<br />

typically outweighs technical risk, the<br />

role of the product manager is one of<br />

increasing significance for Irish-based<br />

software companies. An open forum on<br />

agile product management and product<br />

ownership was hosted for those getting<br />

to grips with the challenge of working<br />

in an agile environment.<br />

Rich Mironov is the author of ‘The Art<br />

of Product Management’ and since 2002<br />

he has been writing ‘Product Bytes’,<br />

a blog on product strategy, technology<br />

and product management read by C-level<br />

product champions around the world. He<br />

writes and consults in the areas of agile<br />

product management, product ownership,<br />

and how to build commercially successful<br />

products with agile development teams.<br />

www.isa-skillnet.com


Network NEwS<br />

Life Sciences<br />

<strong>Skillnet</strong> presented<br />

with Quality<br />

Assurance Parchment<br />

In September 2011, the Life Sciences<br />

<strong>Skillnet</strong> was registered as a FETAC<br />

provider and was presented with the<br />

Quality Assurance Parchment on the<br />

11th of October 2011.<br />

A new FETAC award in Life Sciences<br />

Manufacturing Operations (Level 5)<br />

was published in March 2011. Much<br />

of this award has been based on the<br />

training material developed by the Life<br />

Sciences <strong>Skillnet</strong> and the IMDA Skills and<br />

Knowledge Working Group over the past<br />

10 years. As a result, and following much<br />

work by the industry, the sector now<br />

has a manufacturing award, certified on<br />

the National Framework of Qualifications<br />

(NFQ).<br />

The Life Sciences <strong>Skillnet</strong> developed their<br />

training and assessment programme<br />

in the workplace for the FETAC Level<br />

5 minor award ‘CI in Manufacturing’<br />

in compliance with FETAC guidelines<br />

and were validated by FETAC in February<br />

2012. End of June 2012 is the target<br />

date for the first Life Sciences <strong>Skillnet</strong><br />

trainees to be certified against CI in<br />

Manufacturing at FETAC Level 5.<br />

www.lifesciencesskillnet.ie<br />

Minister launches iSMe’S<br />

advance business programme<br />

Mark Fielding, CEO, ISME, Denis O’Callaghan, AIB and Minister<br />

for Small Business, John Perry, T.D. at the launch of ISME’s<br />

Advance Business Programme for Owner Managers.<br />

ISME <strong>Skillnet</strong> with the support of AIB<br />

launched the Advance Business<br />

Programme to assist SMEs in improving<br />

their businesses in December. The<br />

programme, which is specifically designed<br />

for owner managers, helps them to<br />

develop and implement their business<br />

improvement plans. AIB and ISME <strong>Skillnet</strong><br />

part fund this certified SME Management<br />

programme, which is delivered at Griffith<br />

College Dublin.<br />

John Perry, T.D., Minister for Small<br />

Business, who formally launched the<br />

programme, said: “I am delighted to see<br />

that SME owner managers are keen to<br />

develop their management capabilities,<br />

as they are the backbone of the economy<br />

and it is vital that they go from strength<br />

to strength.”<br />

During the course of this programme the<br />

owner managers will complete a mentored<br />

improvement project, thus making a real<br />

impact on their own individual businesses<br />

with immediate results.<br />

Denis O’Callaghan, Head of Branch<br />

Banking AIB, stated that “AIB is very<br />

happy to continue to support this<br />

excellent programme. The benefits that<br />

participating SMEs achieve are very real<br />

and tangible, making the enterprises<br />

stronger and more profitable.”<br />

According to ISME CEO, Mark Fielding, “It<br />

is essential that SME owner managers are<br />

supported in every way possible so that<br />

they can improve their business, sustain<br />

employment and continue to grow.”<br />

www.isme.ie/training<br />

<strong>Skillnet</strong>s News • March 2012<br />

17


Network NEwS<br />

conceptS oF care<br />

– A Text Book for Health Care Assistants<br />

Leading Healthcare Providers (LHP)<br />

<strong>Skillnet</strong> launched a text book for<br />

Healthcare Assistants (HCAs), the seeds<br />

for which were initially planted in 2009.<br />

A suitable course reference book from<br />

an Irish perspective was not available<br />

for HCAs undertaking the FETAC Level<br />

5 Certificate in Healthcare Support.<br />

Margaret P. Treacy, Professor of Nursing<br />

at UCD, says<br />

“I believe it is an important<br />

contribution to the<br />

preparation of the HCA in<br />

Ireland. I welcome it especially<br />

because it supports and will<br />

contribute to the ongoing<br />

development of person-<br />

centred care delivery.”<br />

Eleven authors were selected based<br />

on qualifications, clinical expertise and<br />

availability and were either registered<br />

nurse tutors and/or specialists working<br />

in specific fields of care. Writing<br />

18<br />

<strong>Skillnet</strong>s News • March 2012<br />

commenced in October 2010 and the<br />

book was launched in December 2011.<br />

The Book: Ten chapters covering:<br />

• essential preparation for the role<br />

of the HCA<br />

• communication in the workplace<br />

• infection control<br />

• aspects of patients/residents safety<br />

• clinical aspects of care<br />

• mental health challenges<br />

• challenging behaviour<br />

• caring for patients/residents<br />

with dementia<br />

• ethics in healthcare and end<br />

of life care<br />

Feedback to date has been extremely<br />

positive, with demand coming from the<br />

libraries in the Centres of Nursing &<br />

Midwifery Education and VECs<br />

throughout the country where the course<br />

is run. Nursing home owners and directors<br />

of care see the text book as an extremely<br />

valuable educational tool for their HCAs<br />

which encourages lifelong learning.<br />

Visit www.lhpskillnet.ie to order a copy.<br />

Tracey Donnery and Mick<br />

McHugh, <strong>Skillnet</strong>s and<br />

Imelda Duffy, Network<br />

Manager LHP <strong>Skillnet</strong> with<br />

the authors of ‘Concepts of<br />

Care – A Text Book for Health<br />

Care Assistants’.<br />

pilots GXp programme<br />

In December 2011, the PharmaChem<br />

<strong>Skillnet</strong> piloted a GXP (Good Practice<br />

quality guidelines and regulations)<br />

programme that was developed under<br />

the Future Skills Needs Programme<br />

(FSNP) fund. The steering committee of<br />

the network identified a gap in practical<br />

experience or knowledge of working<br />

in a regulatory environment by recent<br />

graduates coming into the industry.<br />

A new five day GXP programme was<br />

developed, piloted and delivered to both<br />

employees and job-seekers. It is hoped<br />

to have the programme certified in<br />

2012. The course was designed in two<br />

phases: an overview of the GMP (Good<br />

Manufacturing Practice) aspects of the<br />

life-cycle of a pharmaceutical product<br />

and the non-GMP aspects.<br />

Previous to the development of the<br />

programme, there was no specific training<br />

course available and it could take<br />

graduates up to two years to be upskilled<br />

in working in a regulatory environment.<br />

The course is not only for recent<br />

graduates but also designed for people<br />

recently recruited or promoted within<br />

the industry and for people on the<br />

live register looking to enter the<br />

pharmaceutical industry. The pilot<br />

programme was very well received<br />

and the feedback was excellent. The<br />

programme will be officially launched<br />

later this year.<br />

For further information contact<br />

susancostello@pharmachemskillnet.ie.<br />

www.pharmachemskillnet.ie


Network NEwS<br />

coacHinG in<br />

tHe workplace<br />

Managers at FEXCO in Killorglin are<br />

currently participating in a specifically<br />

designed pilot programme which will<br />

be fully rolled out in 2012. The aim of<br />

the programme is to provide managers<br />

with the skills and knowledge to act<br />

as workplace coaches. The programme,<br />

which has been organised and is being<br />

partly funded by South west Gnó<br />

<strong>Skillnet</strong>, is designed to allow participants<br />

to qualify for a FETAC Level 6 award<br />

in Coaching. The highly interactive<br />

programme is delivered over five days<br />

across three months and provides<br />

participants with the skills needed to<br />

develop advanced individual performance<br />

in those whom they manage.<br />

Underpinned by best practice theories<br />

and techniques, the programme enables<br />

delegates to explore their own patterns<br />

of learning behaviour and to develop<br />

an understanding of how workplace<br />

relationships can foster learning and<br />

performance. The programme features<br />

completion of a practical coaching project<br />

and culminates in a skills demonstration<br />

during which delegates carry out<br />

‘real-life’ coaching in a safe and nonthreatening<br />

learning environment.<br />

www.southwestgno.com<br />

Graduates of the BEng in Polymer Processing<br />

First Graduates of Online Bachelor of<br />

Engineering in Polymer Processing<br />

The first graduates of a unique course<br />

in Polymer Processing delivered jointly<br />

by Sligo and Athlone Institutes of<br />

Technology (ITs) were conferred recently,<br />

addressing what has been a growing<br />

skills shortage in the area nationally.<br />

The BEng in Polymer Processing was<br />

initiated and developed by First Polymer<br />

Training <strong>Skillnet</strong> after a series of<br />

meetings with the network’s steering<br />

group, industry groups, member<br />

companies and third level institutes, as<br />

well as a comprehensive industry-wide<br />

survey which determined that there was<br />

an ‘urgent’ need to address technical skills<br />

shortages. This is the only qualification<br />

of its kind currently available on the<br />

island of Ireland and is delivered online<br />

chiefly as a distance learning programme,<br />

with some practical sessions scheduled<br />

throughout the year. Funding for eleven<br />

places on the course was provided by<br />

First Polymer Training <strong>Skillnet</strong>.<br />

The course demonstrates the value<br />

of open and constructive engagement<br />

between industry and academic<br />

institutions. Marian Byron, Director of<br />

Industrial Products & Services Group<br />

with IBEC said that it’s important that<br />

academic institutions and industry work<br />

together in this way to react to skills<br />

shortages in important industries like<br />

polymer. “More than 11,000 people are<br />

employed in the plastics sector in Ireland<br />

and it’s essential that we ensure that<br />

our workforce is skilled to the level that<br />

employers need in order to sustain that<br />

level of employment here,” she said.<br />

Pat Whyte of Irish Micro Mouldings in<br />

Inverin in Co Galway was one of the<br />

employers involved in the development<br />

of the course and an employee of his<br />

company is amongst the first cohort<br />

of graduates from the BEng. “This course<br />

has filled a huge gap in education and<br />

training of much needed plastics<br />

engineers in several industries –<br />

particularly the medical device area,<br />

which was of particular interest to us.<br />

We are delighted to have one of our<br />

employees Jonathan Martin as one of<br />

the first graduates. Since the start of<br />

the course Jonathan has taken on more<br />

plastics based projects with great gusto<br />

and enthusiasm and Irish Micro Mouldings<br />

were already reaping the benefits long<br />

before the course finished. This was<br />

a win-win for all involved,” he said.<br />

www.firstpolymer.com<br />

<strong>Skillnet</strong>s News • March 2012<br />

19


Network NEwS<br />

Pictured at the launch of the BBS<br />

in Retail Management Practice are<br />

Charlie McGuigan, LyIT, Theresa<br />

Gallagher, IBEC Retail <strong>Skillnet</strong>,<br />

Dr. Karen McGuigan, LyIT, George<br />

Murphy, Penny’s, Sean Carlin,<br />

IBEC Retail <strong>Skillnet</strong> and Martin<br />

McElhinney, McElhinneys along<br />

with students enrolling for the<br />

programme.<br />

First work-Based Retail Degree Launched<br />

As part of its ongoing strategy, IBEC<br />

Retail <strong>Skillnet</strong> has worked in collaboration<br />

with Letterkenny Institute of Technology<br />

(LYIT) to develop a Bachelor of Business<br />

Studies (BBS) in Retail Management<br />

Practice.<br />

The degree was developed in direct<br />

response to sector demand for a retail<br />

specific qualification suitable for<br />

managerial staff, with a practical<br />

focus in the application of theory to the<br />

workplace, whilst also aligning with the<br />

Expert Group on Future Skills Needs<br />

(EGFSN) recommendations for the sector.<br />

The degree sits at Level 7 within the<br />

National Framework of Qualifications<br />

(NFQ), allowing those starting out<br />

on the skills framework to see a clear<br />

progression route/career path in retail.<br />

The degree embraces Recognition<br />

of Prior Learning (ROI) and Work-Based<br />

Learning, and offers participants a retail<br />

specific accredited qualification.<br />

20<br />

<strong>Skillnet</strong>s News • March 2012<br />

Sean Carlin states:<br />

“I would like to thank our<br />

partners in this project, LYIT,<br />

in particular Billy Bennett and<br />

his team at the Institute who<br />

have embraced the innovative<br />

nature of the project and<br />

recognised the importance<br />

of working with industry to<br />

develop programmes which<br />

address clearly identified<br />

education and skills needs.”<br />

Currently, the retail and wholesale<br />

sector is the largest employer in Ireland.<br />

According to the most recent figures<br />

published by the Central Statistics<br />

Office (CSO), 14.58% of those employed<br />

in Ireland are employed in the retail<br />

sector. These figures show just how<br />

important the retail sector is for the<br />

Irish economy as a whole.<br />

The BBS in Retail Management Practice<br />

is currently being run in Letterkenny IT<br />

and it will also run in Dublin in September<br />

this year.<br />

www.ibecretailskillnet.com


Network NEwS<br />

Launch of Graduate Diploma in<br />

Innovation – Services<br />

www.ilsf.ie<br />

Sharing best practice<br />

Innovation & Lean Sigma <strong>Skillnet</strong> (ILSS),<br />

in conjunction with EMC’s Ireland Center<br />

of Excellence (COE), welcomed its<br />

member companies including Elsevier,<br />

Bausch & Lomb, Boston Scientific, BSCI,<br />

Stryker, SR Technics, and GSK, to the EMC<br />

Ovens campus in October for a day of<br />

sharing best practices and networking.<br />

The purpose of the event was to share<br />

knowledge, innovation and continuous<br />

improvement ideas with the ILSS member<br />

companies across Munster and Ireland<br />

whose aims are to achieve sustained<br />

success and competitiveness by pursuing<br />

excellence in a challenging environment.<br />

Participants looked at the EMC innovation<br />

process and then took part in a discussion<br />

Innovation & Lean Sigma <strong>Skillnet</strong>’s<br />

North East Forum, in conjunction with<br />

IBM, launched the Graduate Diploma in<br />

Innovation – Services in February. This<br />

programme will give managers the tools<br />

and experience to assist their companies<br />

in improving performance, increasing<br />

competitiveness and helping differentiate<br />

and transform themselves for future<br />

growth and success.<br />

Participants will learn to explore and<br />

decide which new projects will best fit<br />

their company’s goals, then creatively<br />

deal with the challenges of design,<br />

implementation and management of<br />

service projects and innovations.<br />

Participants will focus on a shared<br />

non-company project during class days<br />

forum to review Operational Excellence<br />

(OE) practices (Lean, Six Sigma, continuous<br />

improvement, business and process<br />

excellence).<br />

The event was opened with an inspiring<br />

welcome message by Bob Savage, Vice-<br />

President and MD, EMC, followed by a<br />

presentation on EMC’s innovation show-<br />

case project to get everyone motivated<br />

for the theme of the day, which was<br />

generating innovative ideas to identify<br />

and resolve business challenges faced<br />

by the participants.<br />

Dermot O’Neill, Network Manager, ILSS<br />

commented – “The event demonstrated<br />

the essence of what ILSS is about – freely<br />

and an on-going in-company project<br />

between sessions.<br />

The programme is very flexible by<br />

nature, both in length of delivery and<br />

merits for outside class work. Options<br />

are: 12 sessions over three months<br />

which is the equivalent to a ‘Black Belt<br />

in Innovation’ or shorter programmes can<br />

also be offered – a two day introductory<br />

course would equate to a ‘White Belt in<br />

Innovation’ and a five day course would<br />

equate to a ‘Green Belt in Innovation’.<br />

The number of credits in a University<br />

Master’s Programme that can be offered,<br />

where merited, may also vary. A low<br />

level of outside-class work would receive<br />

five credits, while full course work merits<br />

up to 30 credits and the Diploma Award.<br />

sharing knowledge… The feedback<br />

I received from the participants is<br />

commendable to all concerned at EMC.<br />

Thank you again from ILSS and its<br />

participating members in allowing<br />

us to network, knowledge share and<br />

benchmark in an open, professional,<br />

and most of all friendly way.”<br />

Participants agreed to hold similar future<br />

events where they could set up and use<br />

a common forum to discuss their business<br />

challenges and formulate workable<br />

solutions.<br />

www.ilsf.ie<br />

Bob Savage, Vice-President and<br />

MD, EMC addressing the group.<br />

<strong>Skillnet</strong>s News • March 2012<br />

21


Finuas NEwS<br />

innovative use of technology<br />

Nationwide Enterprise-led Accessible Job-seeker Training<br />

In 2011 the Law Society Finuas Network and Law Society<br />

<strong>Skillnet</strong> made creative use of technology to deliver a number<br />

of online training courses to up-skill unemployed solicitors.<br />

These courses were funded by the Job-seekers Support<br />

Programme (JSSP).<br />

All the courses provided under this programme were designed<br />

originally as interactive on-site courses, and budgeted<br />

exclusively on this basis. However, the need for a new approach<br />

to course delivery was highlighted when it was brought to the<br />

networks’ attention that many of the job-seekers who were<br />

interested in the course could not afford to travel to Dublin<br />

or had family commitments that made it much more difficult<br />

or impossible to take part in the training.<br />

The networks’ initial response to this challenge was to have a<br />

consultation process which included the networks’ stakeholders<br />

and trainers, the IT department in the Law Society, numerous<br />

eLearning design and development companies and job-seekers.<br />

The solution they arrived at was to devise and design an<br />

eLearning platform that was cost-effective, allowed them<br />

to use existing resources and fulfilled all requirements.<br />

In order to achieve this, the networks had to be resourceful and<br />

creative with the technology they used, and keep costs down.<br />

One key element was getting agreement from all the lecturers<br />

on the on-site JSSP courses to consent both to their lectures<br />

being recorded, and to all learning aids developed by them<br />

being made available for hosting on the eLearning platform,<br />

at no additional cost to the network.<br />

The network used work iPhones to record lectures and Law<br />

Society iPads were used as a back up in the event that the<br />

iPhone storage file exceeded its capacity during the lecture.<br />

The network then commissioned an eLearning company, Learn<br />

Skills, to design a cost effective eLearning platform to hold<br />

all the recorded lectures and a Learning Management System<br />

(LMS). This platform was smart phone-compatible and provided<br />

back end reports which presented all the documents, details<br />

and activity logs required.<br />

22<br />

<strong>Skillnet</strong>s News • March 2012<br />

One of the most difficult challenges for the networks to<br />

overcome was finding a cost effective method of downloading<br />

the extremely large video files from the iPhone/iPad to a PC<br />

and then presenting them in a format which could be sent to<br />

the eLearning company for production. After a lot of research<br />

and trial and error, the network came up with a solution that<br />

involved a combination of two software packages: Herosoft<br />

which enables downloads of recorded lecturers from an iPhone/<br />

iPad to a computer and Roxio to copy the downloaded video files<br />

from the computer to a DVD. The cost of production of lectures<br />

from a recorded file to delivery to the eLearning company was<br />

restricted to a nominal fee for software usage and staff time<br />

in learning and working with the new IT solutions.<br />

Participants were offered a choice of learner participation:<br />

on-site learning or eLearning. This use of technology enabled<br />

67 job-seekers, who would not otherwise have had access to<br />

the courses, to avail of the training. The use of this technology<br />

also contributed to reduced costs for training with an €11 cost<br />

per online training day compared to €47 per onsite training day.<br />

The online programmes each provided 15 days eLearning and<br />

additional private study of approximately 3 days. One of the<br />

courses that utilized this innovative technology in 2011 and<br />

made training more accessible to a greater number of people<br />

was the International Financial Services Corporate Governance<br />

Risk, Compliance and Investment Funds Programme.<br />

Based on the success of this approach, the Law Society Finuas<br />

Network and Law Society <strong>Skillnet</strong> will continue to use this<br />

technology in the delivery of their 2012 training programmes.<br />

The network is happy to share its knowledge and resource with<br />

any other network choosing to utilise this simple yet effective<br />

technology.<br />

For more information contact Attracta O’Regan at<br />

a.oregan@lawsociety.ie.


Finuas NEwS<br />

Green<br />

Finance<br />

Hub<br />

The Summit Finuas Network worked hand in hand with the<br />

Green IFSC initiative and Dublin City University (DCU) to create<br />

Ireland’s first postgraduate Certificate in Sustainable Finance.<br />

The course was launched last September and the first class<br />

will graduate shortly.<br />

Over 20 people are taking part in this programme, from a range<br />

of IFSC companies including Bank of Ireland, ESBI, DAA, Arthur<br />

Cox, BNY Mellon, ESB Carbon and SIAC Wind Energy, PwC and<br />

Capita Financial.<br />

The course is highly applied as all participants are already<br />

experts in finance, law or project management. The programme<br />

allows participants to leverage the new learning to explore<br />

business opportunities. Participants develop a strategy and<br />

business plan for a sustainable business, product technology<br />

or finance vehicle. In this way the programme plays a key role<br />

in enabling the development of the Green IFSC strategy.<br />

One of the strongest outputs of the programme to date is the<br />

community of practice that is emerging. While an early stage<br />

cluster of green finance activity does exist in the IFSC, most<br />

of the companies and executives working in the area have been<br />

doing so in isolation. Now, as a result of the programme, a real<br />

network of expertise is developing. Programme participants<br />

are legal experts, domestic and international finance experts,<br />

project managers, entrepreneurs, fund managers and<br />

investment analysts. All are from companies exploring business<br />

opportunities in green finance – and through the programme<br />

they have now a real community of practice and a new peer<br />

network.<br />

As a result of the success of the first programme, the<br />

recognition of the development opportunity is growing across<br />

the IFSC. The DCU Graduate Certificate in Sustainable Finance<br />

will run again in September with a new cohort of participants.<br />

Later this year the Summit Finuas Network, in association with<br />

the Green IFSC, will expand their skills’ development strategy<br />

by launching the first Master’s Degree in Sustainable Energy<br />

Finance.<br />

Brian McMahon, Manager, Summit Finuas Network, Arlene<br />

Allen, General Manager, BNy Mellon Corporate Trust Ireland,<br />

Deirdre Barnicle, Solicitor Tax Advisor, McCann FitzGerald<br />

and Tracey Donnery, Finuas Programme Manager, <strong>Skillnet</strong>s.<br />

what the companies have to say<br />

Joe Duffy, Country Executive for BNY Mellon in Ireland explained:<br />

“We are very pleased that BNY Mellon is taking part in the<br />

landmark Sustainable Finance postgraduate Certificate in<br />

DCU. The development of this type of innovative programme<br />

with the Summit Finuas Network is a key enabler for financial<br />

institutions to fully develop emerging business opportunities<br />

armed with this new level of specialist competence.”<br />

Similarly, Conor Kealy, Senior Project Accountant, EEA Ireland,<br />

said the course was an excellent resource: “I am Senior Project<br />

Accountant for EEA Ireland. EEA Ireland advises Trading<br />

Emissions PLC (TEP) which is an AIM listed renewable energy<br />

fund. I went on the course to deepen my understanding of<br />

renewable energy and the carbon markets, as they are highly<br />

relevant to my role on TEP.”<br />

www.summitfinuasnetwork.com<br />

<strong>Skillnet</strong>s News • March 2012<br />

23


Events CALENDAR<br />

April – May<br />

PDP Cluster meetings<br />

June<br />

Managing Network Finances Workshop<br />

July<br />

Network Marketing and Promotion Workshop<br />

*Dates may be subject to change<br />

The Training Networks Programme is an initiative of <strong>Skillnet</strong>s Ltd. and<br />

is funded from the National Training Fund through the Department of<br />

Education and Skills.<br />

<strong>Skillnet</strong>s Ltd. registered in Ireland No. 298694<br />

Registered office: 5th Floor, Q House, 76 Furze Road, Sandyford, Dublin 18.<br />

Editorial Matters:<br />

We are delighted to bring you the first<br />

issue of ‘<strong>Skillnet</strong>s News’ for 2012.<br />

Thank you to all those networks who<br />

contributed to this issue and we look<br />

forward to another issue in the third<br />

quarter of 2012.<br />

The editor welcomes contributions<br />

but reserves the right to edit or omit<br />

submitted material. No responsibility can<br />

be accepted for the loss of submitted<br />

material. Material from the <strong>Skillnet</strong>s<br />

newsletter, unless copyright is indicated,<br />

may only be reproduced with written<br />

permission from the publishers.<br />

All contributions are welcome. Please<br />

send your news and photographs to the<br />

editor at the following address.<br />

The <strong>Skillnet</strong>s newsletter is published by:<br />

<strong>Skillnet</strong>s Ltd.,<br />

5th Floor, Q House,<br />

76 Furze Road,<br />

Sandyford, Dublin 18.<br />

Editor: Sinéad McGovern<br />

NEWS<br />

Tel: 01 207 9630<br />

Fax: 01 207 9631<br />

Email: communications@skillnets.com<br />

www.skillnets.ie

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