Self-Study Report - Olympic College

{Standard�Three}�
Students�
STUDENT�SERVICES�PURPOSE,�ORGANIZATION,�AND�ASSESSMENT
Student�Services�Mission�
Description. Consistent with the mission
and strategic plan of the College, the Olympic
College Student Services Mission Statement is
as follows:
The�Student�Services�team�provides�
opportunities�for�the�educational�and�
personal�development�of�students�through�
comprehensive�programs�and�services.��We�
foster�an�environment�that�facilitates�
student�access,�supports�learning,�teaches�
individual�responsibility,�and�encourages�
goal�achievement.�
The goals of the Student Services
Division are:
• To provide students with accurate and
consistent information.
• To provide courteous and professional
services to all of our communities.
• To collaborate with the campus
community to assess and respond to
identified student needs.
• To communicate effectively with
students and the community to promote
awareness of and access to Olympic
College programs and services.
• To develop and implement quality
services that support academic
achievement.
All departments within the division have
missions and goals that are consistent with
those of the Division and the College. A
comprehensive Student Services report is
published annually and reflects the mission and
goals of the Division as well as those of each
unit. In addition, each department completes a
yearly institutional effectiveness plan, which
includes their mission and establishes outcomes
and assessments related to a specific program
or process. Department staff analyze these
results to determine if programmatic or process
changes should be made or if further
assessment is needed. Institutional
Effectiveness Plans can be found in the
Standard One exhibits.
Staffing�and�Human�Resources��
Description. The Student Services Division
is organized to provide effective levels of
service throughout the College’s service district
(Figure 3.1 on next page). Student Services staff
have the appropriate qualifications and
necessary experience to meet their
responsibilities (staff resumes are available as
Standard Three exhibits). Full-time employees
total seventy-six, which include twenty-eight
administrative and professional staff, forty-four
classified staff, and four faculty members. The
number of part-time staff, faculty, and students
is 142. Based on Student Service Program
Review recommendations, staffing levels have
increased and upgrades in classification have
occurred in some departments. A Student
Services statistical staff profile which shows
degrees held, years of experience and full or
part-time status is presented in Figure 3.2 on
page 3-3.
{Standard�Three} Students 3-1