10 Most Trusted Healthcare Consulting Companies 2022

“

OUR

COMMITMENT

TO

UNMATCHED

CLIENT

SERVICE® IS

WHAT MAKES

BKD STAND

OUT.

“

10

MOST

TRUSTED

HEALTHCARE

CONSULTING

COMPANIES

2022

Danielle Solomon

Healthcare National Industry Partner

2022

VOL. 02

ISSUE 01

A Name Synonymous to

Excellence

A Bridge to

Patient-centric Care

ave you ever wondered, how we remember a

Hparticular incidence, era, culture, or an entire

generation? We often remember them through

their ability to define time, trends, and documentation of

progress and experimentations.

Likewise, trends in the healthcare niche have considerably

changed with the rapid development of new technologies.

Consumers have become techno-savvy and clinical units

are looking for convenience alongside the quality of care.

However, there still exists communication and operational

issues that further impact the healthcare managerial setting.

Hence, it is very crucial to raise the question of who are

these individuals that cater to bridging the gap between the

health care professionals and the administrative practices.

That's where consultants capture the spotlight.

Without any doubt, the healthcare consultancy has played a

significant role in deciding on a suitable and appropriate

plan that will be in line with the hospitals as well as the

patients.

In this edition, '10 Most Trusted Healthcare Consulting

Companies 2022,' Insights Care tries to emphasize the

impeccable potential of Consultant Companies in the

Healthcare niche. It is no big secret that the healthcare

industry is wide and complex. Hence, this edition has tried

to cover crucial names in healthcare consultancy that have

emerged as top players catering to this industry.

Let us unveil several inspirational stories and interviews of

exemplary companies in this special edition and help spread

the word about their invaluable contribution to the

healthcare niche. Also, while scanning through this edition

don't forget to go through the articles written by our inhouse

editorial team and experts.

Have a happy and insightful reading!

Anish Miller

Because of their ability to communicate effectively with

patients, the consultants have played a prominent role in

making patients feel valued. Revolving and focusing on this

patient-centric approach and individualized care, such a

milieu creates a sense of trust between them and the clinical

setting.

Editor’s Note

Candesic

Alliance of Business and Health

Care Expert Consultants

16

20

Emerton

A Global High-standard Strategy

Consulting Firm

MDI Consultants

A Leading Healthcare Consulting

Services Provider

28

34

Nextzon

Delivering Professional Consultancy

Services to Aid the Healthcare Space

Rebbeck

Reshaping Healthcare with

Meaningful Outcomes

44

30

CXO

Improving Your Wellness

Quotient Through Yoga

C

O

Cover Story

N

T

E

N

T

S

BKD CPAs &

Advisors

A Name Synonymous to Excellence

Articles

24 40

Personalized Care

5 Examples of

Personalization in

Healthcare

08

Technical Revolution

Modern Technologies

that are Reshaping the

Healthcare Industry

Editor-in-Chief

Senior Editor

Managing Editor

Assisting Editors

Visualiser

Art & Design Head

Co-designer

Art & Picture Editor

Pooja M. Bansal

Anish Miller

Abhishaj Sajeev

Trishika, Vinayak

David King

Rohil Shinganapurkar

Paul Belin

Mrunalinee Deshmukh

Business Development Manager

Marketing Manager

Amy Jones

John Smith

Business Development Executives Sarah Wilson, John Smith, Alex Vincent

Sales Executives Kelli, Bill, Anna

Technical Head

Assistant Technical Head

Technical Consultants

Digital Marketing Manager

Assistant Digital Marketing Manager

SME-SMO Executives

Research Analyst

Circulation Manager

Jacob Smile

Pratiksha Patil

David, Robert

Alina Sege

Renuka Kulkarni

Atul, Gemson

Eric Smith

Tanaji

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February, 2022

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Company Name

532 Yoga

Featuring

Suzanne Leitner-Wise,

Founder

Description

532 Yoga is the perfect environment for your practice of Yoga;

a beautiful award-winning space where we have combined a

zen-like eastern minimalism with a reverential, inclusive

homage to teachers past and present.

BKD CPAs & Advisors

Danielle Solomon,

Healthcare National

Industry Partner

BKD is a national CPA and advisory firm that can help you

reach your goals.

Candesic

Dr Michelle Tempest,

Managing Partner

Candesic has led industry thinking and brought unrivalled

expertise to client issues. Its healthcare practice is the

leading provider of commercial due diligence for private

equity transactions.

Emerton

Harold Smith-Franzen,

Partner, and Healthcare

Practice Lead

Emerton is a global high-standard strategy consulting firm.

Its team is mobilized to bring speed to a few clients in each

of the sectors we cover, both in their strategic decisionmaking

and in the delivery of their plans.

Genex Partners

Masao Maru,

Manager

Genex Partners is a member of Cordence Worldwide, the

global network of truly connected consultancy firms with the

ability to think and deliver together.

L.E.K. Consulting

Stuart Jackson,

Global MD

L.E.K. Consulting is a global strategy consulting firm. We

help clients achieve high impact results with our deep

industry expertise and rigorous analysis.

MDI Consultants

Alan Schwartz,

Founder and Executive

Vice President

MDI Consultants, Inc. is a leader in providing consulting

services to the healthcare industry worldwide.

Nextzon Business

Services Limited

Sir Macauley

Atasie (KSC),

Managing Director

and CEO

Nextzon is an emerging market management consulting and

enterprise development company, inspired by a collective

mission of building and transforming business enterprises for

phenomenal success in the market they operate in.

Rebbeck

Jay Rebbeck,

Managing Director

Rebbeck is an international consultancy focused on

reforming health systems and public services through

innovative commissioning practice.

ZS Assosiates

Andy Zoltners,

Founder

ZS is a global professional services firm that leverages

deep industry expertise, leading-edge analytics,

technology and strategy to create solutions for clients that

work in the real world.

C O V E R S T O R Y

A Name Synonymous to Excellence

“

Passion, Respect,

Integrity, Discipline, and

Excellence.

“

Danielle Solomon

Healthcare National

Industry Partner

10 Most Trusted Healthcare Consulting Companies 2022

here could be a plethora

Tfactors that make a company

achieve zeniths of success.

However, the one aspect that most

certainly drives a company to those

zeniths is the ambition and strife for

excellence.

This excellence could encompass—but

not limited to—delivering unparalleled

service to customers, innovating

products that add value to the users, or

prioritizing on saving the environment.

With excellence being at the crux of

their mission, the companies featured

in this edition titled, 10 Most Trusted

Healthcare Consulting Companies

2022, exhibit true potential in sparking

a paradigm shift in the ways that

healthcare consulting impacts

associated organizations.

One prominent name among such

companies is BKD CPAs & Advisors,

a top-tier CPA and advisory firm

dedicated to helping people and

businesses realize their goals.

With 40 offices across the U.S., BKD

ranks as one of Modern Healthcare's

Largest Management Consulting

Firms, a Glassdoor's Employees

Choice Award for Best Places to Work

and has appeared on INSIDE Public

Accounting's (IPA) Best of the Best

Firms list for 10 consecutive years,

earning the IPA Pyramid Award.

BKD's healthcare expertise

significantly exceeds standard

accounting services to include

performance improvement, CARES

Act and regulatory reimbursement

consulting, and more. The firm works

with approximately 4,000 healthcare

providers nationwide, comprising of

hospitals, health systems, long-term

care organizations, community health

centers, life science organizations, IDD

and behavioral health, and physician

groups.

According to the number of healthcare

advisors data from the 2020 Modern

Healthcare Largest Management

Consulting Firms Survey, BKD has

one of the largest, specialized Health

Care Performance Advisory Services

(HCPAS), audit, and tax practices

comprising more than 510 trusted

advisors. Thus, the firm's advisors

understand the complexities that board

members, CEOs and CFOs endure,

helping providers make strategic

financial, clinical, operational, and

performance decisions.

BKD has always proved its expertise at

managing change, and one reason is its

strong values. The firm's five PRIDE

values (Passion, Respect, Integrity,

Discipline, and Excellence) enable it to

fulfill its mission. "These are the values

we look for in the people we hire, our

partners, and how we serve our clients.

These are the values that have stood

the test of time for nearly 100 years

and will stand for the next 100," says

Danielle Solomon, the Healthcare

National Industry Partner at BKD.

"Hands down, our commitment to

®

Unmatched Client Service is what

makes BKD stand out. We aim to

deliver Unmatched Client Service

every time. Our commitment to client

service is rooted in our PRIDE values,

which guide the actions of our partners

and professionals as they deliver

solutions for success to our clients'

business and financial needs," adds

Danielle.

All BKD employees strive ceaselessly

to live the PRIDE values, and it is this

deep-rooted culture that sets BKD

apart. "PRIDE is more than words on

paper—it lives vibrantly both inside

and outside our firm. For example, at

BKD we begin internal meetings

discussing our PRIDE values and our

annual performance appraisals measure

how we are living our PRIDE values.

Lastly, we recognize and celebrate

annually the PRIDE award, which is

the highest honor a BKD partner and

professional can receive at BKD," says

the BKD team.

Redefining Benchmarks

BKD's healthcare consulting practice

encompasses one of the industry's

largest and longest-tenured teams of

regulatory compliance and

reimbursement services and

performance improvement services

advisors.

The firm's regulatory consulting team

traces its roots back to the inception of

the Medicare and Medicaid programs.

For more than 55 years, BKD's

consultants have been assisting

healthcare providers nationwide with

regulatory filings and identifying

unique reimbursement opportunities.

BKD consistently focuses on creating

solutions to help clients receive the

reimbursement for which they are

entitled. The firm is excited to be

currently working on a joint venture in

the development of a specialized

technology solution for preparing,

“

BKD's healthcare consul ng

prac ce comprises one of the

industry's largest and longesttenured

teams of regulatory

compliance and reimbursement

services and performance

improvement services advisors.

“

“

We work in an

environment

where things can

change quickly,

and we need to

be prepared to

act rapidly while

maintaining

quality and

produc vity.

“

documenting, analyzing, and

submitting annual statements of

reimbursable cost.

The firm's dedicated regulatory and

reimbursement practice comprises

numerous professionals with deep

expertise in a myriad of the areas that

impact providers, such as Medicare

cost report preparation, Medicare and

Medicaid Disproportionate Share

Hospital (DSH) funding,

uncompensated care calculations,

Medicare bad debt reimbursement,

Transfer Diagnosis-Related Groups

(DRG) identification, Upper Payment

Limit (UPL) Supplemental Programs,

Indirect Medical Education (IME)

funding, and the Medicare Wage Index.

Many of these professionals spend the

majority of their time on regulatory

and reimbursement issues – this is their

passion.

BKD's HCPAS practice is made up of

former hospital executives, clinicians,

data scientists, and CPAs; and thus, it

has an intimate understanding of the

revenue-generating and cost-saving

challenges the healthcare industry

faces so it can outline areas and actions

that can lead to cost control and

revenue enhancement. The firm's

trusted advisors employ proprietary

tools for data analytics to help

healthcare providers with areas such as

denials, risk-based contracts, and

documentation.

Expertise Personified

Danielle Solomon was drawn to the

healthcare industry immediately out of

college. She graduated with an

accounting degree from the University

of Illinois, passed the CPA exam and

accepted a job at a Big 4 accounting

firm, yet she wondered how her efforts

could contribute to society. She was

drawn to healthcare and helping

nonprofit health systems that support

the most vulnerable, and this is where

she found her purpose and has focused

her time and talents for the past 25

years.

The intimate experience and

knowledge Danielle gained from

serving within a hospital setting, led

her to BKD, where she would have the

opportunity to help serve more

hospitals and health systems across the

United States. She was drawn to BKD

because healthcare was the firm's

largest industry, but when she learned

of the true depth and breadth of the

healthcare team's expertise, she

thought they may be the industry's

best-kept secret and that they could

brag on themselves more.

She was a direct-admit partner into

BKD and secured one of the practice's

largest healthcare clients. Two years

into the role, Danielle serves as BKD's

national industry partner for the

firmwide healthcare practice where she

helps lead her team with goals of

sustainable growth and expansion,

along with helping our great clients

succeed.

On her healthcare journey, she has

worked with hospitals to develop

healthcare reform strategies,

performance improvement solutions,

and data-centric risk-based analysis,

and coordinate related initiatives with

value-based care, telehealth, and the

opioid crisis. She has been involved in

multimillion-dollar exempt bond

offerings and coordinated large

integrated health system audits.

Danielle says she works with a great

team at BKD and has excellent clients

that challenge her every day to be the

best and help make them the best. She

notes that she learns just as much from

her clients and her team as they do

from her, and they all know her that

her commitment to their success is

certainly unwavering.

Overcoming Adversities

We asked the team at BKD about the

challenges they faced during the initial

phase of the pandemic, to which they

said, "the COVID-19 pandemic has

significantly strained healthcare

delivery and we at BKD cannot be

more appreciative of the sacrifice and

efforts demonstrated by our nation's

frontline healthcare workforce.”

"We've also seen first-hand how our

clients are struggling to balance the

care needs for COVID-19 patients with

resuming normal hospital care while

recognizing what we all have learned

the past year and transforming to new

delivery care models. Talent

recruitment as well as exhaustion and

trauma have strained clinical staff, and

now they are all working through

vaccine distribution.”

"Additionally, the industry has been

talking about social determinants of

health, but the pandemic definitely

revealed existing disparities in access

to care and health outcomes. BKD

Trusted Advisors have risen to the

occasion and put our creativity,

ingenuity, and innovation to the test.

We've responded quickly and

proactively by leveraging our financial,

operational, and clinical expertise to

help support providers navigating this

turbulent time. We've been passionate

about channelling our thought

leadership into educational articles,

alerts, webinars, and videos to deliver

the guidance leaders need.”

“

Healthcare

leaders need to

learn the

mechanics

payers use in

terms of

managing risk

financially and

clinically.

“

Opinions that Matter

We asked Danielle for her opinion on

the future of healthcare consulting

services sector post the pandemic and

how she is strategizing BKD's

operations for that future, to which she

said, "Concurrent with helping

healthcare providers during the

pandemic, BKD Trusted Advisors are

also looking for solutions and tools to

address the challenges mentioned

above surrounding access to care,

workforce challenges (controlling

costs), and emergency management

response preparedness. A few more

examples are as follows:

Instituting a holistic approach to

financial health

Consultants are frequently recruited to

assist organizations in "moving the

needle" and accomplishing those

difficult change management

tasks—and we do not see this

changing. We have seen an uptick in

organizations adopting a holistic

approach to margin improvement.

There seems to be a stronger sense of

urgency to get on a path to financial

health and a willingness to make

difficult decisions to achieve these

goals.

Quickly adapting to change and

monitoring quality and productivity

in a remote environment.

We work in an environment where

things can change quickly, and we need

to be prepared to act rapidly while

maintaining quality and productivity. It

has become increasingly important to

have standardized workflows for

remote environments and consistent

dashboards and monitoring tools.

Re-engineering current care delivery

models

The emergence of non-traditional

providers will bring hospital executives

back to the drawing board to

re-engineer current care delivery

models. The social aspect of healthcare

is merging with pop culture through

numerous patient-centric avenues and

eroding market share. It will be

imperative to promote brand loyalty,

enhance patient engagement strategies,

and make new connections beyond the

office visit.”

Bequeathing the Keys to Excellence

In her advice to the budding

entrepreneurs and enthusiasts aspiring

to venture into the healthcare

consulting services sector, Danielle

says, "We've learned that in 2020 notfor-profit

healthcare margins have

dropped and were averaging less than 1

percent. And it's these same

organizations that are eager to identify

opportunities for cost reduction,

increased yield, and reduction of

revenue leakage. The ability to adapt to

system technology and drive accurate

reporting assists in identifying

opportunities that add dollars to the

bottom line.

Data plus business intelligence and

operational tenacity will improve the

odds of success in a changing and

competitive marketplace.

Manage risks—financially and

clinically.

Healthcare leaders need to learn the

mechanics payers use in terms of

managing risk financially and

clinically. Hospitals are taking on more

risk from payers (some willingly and

others unwillingly) as evidenced by

growth in managed care, value-based

care arrangements, direct contracting,

and provider-owned health plans.

Providers that successfully learn how

to deliver care at financial risk will be

positioned to meet margin goals, and

consultants who help them get there

will be valued.”

Voyaging towards new horizons

BKD's trusted advisors have

consistently been industry leaders

when it comes to providing high

quality services to clients, and the firm

will continue that tradition of

excellence by expanding its expertise

in areas such as supply chain

consulting, labor productivity, and

operational transformation.

In addition, BKD envisions

capitalizing on its significant

investments in advanced technology to

deliver to its clients, unique products

and tools that will supplement its

advisory services and help clients solve

their most complex problems.

BKD has already launched several

tools that started in its BKD EDGE

innovation lab, such as

BKDforesight and BKDpulse.

Many additional transformational tools

and products are under development by

both, the firm's internal innovation

team and as part of strategic joint

ventures. Regardless of how its service

offerings change in 2021 and beyond,

BKD's central focus will be on

providing Unmatched Client Service

on a daily basis.

Stay in touch.

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Candesic

Alliance of Business and Health Care Expert Consultants

We have reached the time when the health care

industry has one of the top growths. The work,

the technology, and the requirement expanded

over a period of time. Organizations in the industry are

preparing for the next generation of health care services.

There are many challenges faced by the health

organizations such as shortage of labour, changes in rules,

and customer change in behaviour. On top of that, the

pandemic drove the healthcare industry to its lowest state

where the number of patients was more than what the

healthcare infrastructure could accommodate. Even

precautions of healthcare workers are a priority.

With looking out for daily changes in the industry,

healthcare organizations have a lot of things to keep track

of, and alongside they have to look out for the health of

their patients and the success of the organization.

We enjoy

working with

clients who share

our passion for

improving

lives.

Healthcare consultants ease the work for healthcare

organizations. They do other management work— such as

HR, marketing, B2B contracts, people management, and

legal affairs—which is required to grow as well as to keep

the hierarchy of healthcare organizations running. These

consultants have the relevant education and background on

healthcare laws, regulations, and policies.

Candesic, London-based leading strategy consultancy with

over 30 consultants and 150 experts, serving private

operators, investors, and public sector organizations.

Speaking of giving advice and consultancy, we recently

took an interview of an expert healthcare consultant who

worked in the industry for more than 18 years, Dr Michelle

Tempest, Managing Partner, Candesic. Read the

following interview to gain insights into the healthcare

consultancy space and how Dr Tempest is making an

impact in it.

Please brief our audience about Candesic, its values, and

the key aspects of its stronghold within the healthcare

consulting industry.

Candesic was founded 20 years ago by business consultants

and medical professionals to bring unmatched sector

expertise to help solve complex issues. We are unique in

this field as an ethically driven outcome-focused sustainable

healthcare consultancy – our purpose is to help our clients

make health and care accessible and equitable for all.

Today, our team consists of more than 30 full-time

consultants and over 150 experts. We bring cultural and

cognitive diversity to our company unmatched by our peers.

16| February 2022|www.insightscare.com

Dr Michelle Tempest

Managing Partner,

Candesic

About the Leader

Dr Michelle Tempest

was originally a frontline

medical doctor and

worked for over a decade

in acute hospitals. She

moved into healthcare

consulting with a passion to

integrate care across hospital,

community, and home care and

develop more joined-up services.

As a strategy consultant, she

works across life sciences,

healthcare, social care and the

digital, tech, device sectors. She

has written a book about AI (The

Big Brain Revolution: Artificial

Intelligence – Spy or Saviour) and

invests in digital start-ups. She

enjoys working at the cutting

edge of science to help

democratize research into realworld

health innovations.


Candesic

advises

global

policymakers,

NHS, investors

(PE and VC),

private operators,

public hospitals,

charities, medical

technology, healthcare IT,

start-ups and life

sciences/pharmaceutical

companies on topics covering

healthcare strategy, global

expansion and investment. By

serving a wide range of clients, we use

our expertise to influence every stakeholder

involved in integrated care.

We are proud to have supported investors and operators to

innovate, question the status quo and deliver improved

health outcomes with clinical rigour. We enjoy working

with clients who share our passion for "improving lives".

Tell us more about the services that make Candesic

stand out from the competition?

Our projects depend on rigour, rapid turnaround time, large

data analysis, intensive primary research and the ability to

be a trusted advisor. We combine this with true sector

expertise and deep-rooted healthcare and academic

knowledge. Our consultants and experts work together with

our clients – both investors and corporates – and

collectively find solutions.

What is your opinion on the impact of the current

pandemic on the global healthcare sector, and how has

Candesic fared during the pandemic and subsequent

lockdowns?

vaccinated and it's been a joy to watch populations embrace

research and development. From Candesic's perspective, we

have been busy delivering project work – true to our core

values of 'CEO level clarity, R&D level analysis' and

ensuring high-quality care is available to all. Our decades of

deep sector knowledge mean that we can add measurable

value, to improve patient care and deliver return on

investment for clients.

In your opinion, what could be the future of the

healthcare consulting services sector post the pandemic?

And how are you strategizing Candesic's operations for

that future?

Healthcare consulting, I hope, will become even more

data-driven. The internet of things and the consumerization

of healthcare allows for large data sets and patterns to be

spotted. I'm excited to tie consulting to patient-level impact

together, on a global scale.

As an established leader, what would be your advice to

the budding entrepreneurs and enthusiasts aspiring to

venture into the healthcare consulting services sector?

Health and care are a lifetime of dedication. Budding

entrepreneurs are all welcome to bring a multi-disciplinary

approach and new business ideas to complex problems. But

it's not a quick-buck sector and companies must have

evidence-based before they have the right to expand.

How do you envision scaling Candesic's operations in

2022?

Candesic's beating heart is the amazing team who work

here. We are growing globally alongside bringing a human

heart to big data projects. When you work across life

sciences, health and care it's vital to link how innovation

and change can improve patient outcomes. I'm proud every

day to work in a multidisciplinary, diverse and multilingual

environment and see our work impact personalised

healthcare.

The level of interest to invest in healthcare sky-rocketed

during the pandemic. The world saw the impact of being



Emerton

A Global High-standard Strategy Consulting Firm

It is no secret that the healthcare industry is a complex

one. With numerous laws, policies, and regulations,

potential professions and jobs, and daily developments

in diagnosis, treatment, and medication, healthcare

organizations have a lot to keep track of. Doing so

thoroughly and professionally is unquestionably vital to

their success and the health of their patients. That being

said, people might wonder, "why are healthcare consultants

so valuable in this niche?"

A mistake in advertising can be unfavorable to a company's

image, but a mistake in healthcare can result in severe

mishaps — and that does more than impact a company's

image. In fact, it can disturb a healthcare company almost

immediately and put them out of business. That is why

healthcare consultants are so valuable.

Healthcare consultants have a goal: collaborate with clients

to create and implement strategies to help them resolve

their challenges and achieve their goals efficiently,

effectively, and professionally. This is where Emerton

excels as a boutique strategy consultancy by offering a

highly customized approach to its clients.

In the following interview, Harold Smith

Franzen, Partner, and Healthcare Practice Lead of

Emerton sheds light on the journey of his company in the

healthcare consultancy industry.

Please brief our audience about Emerton, its values, and

the key aspects of its stronghold within the healthcare


Emerton Strategy values

long-term relationships

and approaches our

work with both

intellectual rigor and a

healthy dose of humility

and humanity.

We are a boutique strategy consultancy that offers our

clients a highly customized approach. We are best known

for our work in licensing, due diligence, M&A, and

international expansion.

For a firm that does a lot of deal-related work, our culture

and values are remarkably non-transactional. We value

long-term relationships and approach our work with both

intellectual rigor and a healthy dose of humility and

humanity.

Tell us more about the services that set Emerton apart

from the competition?

As a privately-owned company, we are not under pressure

to systematize and scale. We remain a quality-focused

atelier in a consulting industry that is increasingly

homogenous, impersonal, and overly formatted.


A Dynamic Leadership

Harold has over 25 years of experience as a

strategy consultant to the healthcare

industry. He began his career in Chicago

and has also lived and worked in Tokyo,

Singapore, New York, and now Paris. He

has worked across the industry in pharma,

biotech, medical devices, and private

equity and brings a truly global perspective

to his work and to Emerton.

Prior to joining Emerton, Harold founded

and managed the Tokyo office of LEK.

Consulting as well as Sanovo Medical, a

boutique healthcare consultancy

headquartered in New York.

Harold Smith-Franzen

Partner and Healthcare

Practice Lead


Our team is analytically strong and data-driven but has not

lost touch with the importance of creativity and human

factors in developing actionable strategies and fostering an

attractive work environment for our employees.


pandemic on the global healthcare sector, how Emerton

fared during the pandemic, and subsequent lockdowns?

Frontline workers and healthcare service providers have

endured the financial and emotional brunt of the pandemic.

Economically, there have been some short-term winners

from the crisis, but the ultimate impact is still unfolding.

The industry has grossly underestimated the long-term

impact of COVID-19 on government spending.

For drug and device companies, the pressure to demonstrate

value will continue to mount at an accelerated pace as

governments place pressure on prices and seek to shift

funding from procurement to address other pain points.

I would like to see an expanded safety net in the US and

increased investment in and higher compensation for

healthcare workers here in France.

Our healthcare practice has fared well during the pandemic.

Our business has grown, but, more importantly, our team

has really come together. The pandemic has forced people

to reassess their priorities, and I think this has been a net

positive for us, particularly when it comes to recruiting

talent from larger, less dynamic firms.



And how are you strategizing your company's

operations for the future?

Digitalization and data analytics will continue to gain

importance. Emerton has quietly built a world-class AI

capability, Emerton Data, which will be increasingly

integrated into our healthcare offering.

service, and building the team and culture; growth will

follow.

How do you envision scaling Emerton's operations in

2022?

We continue to strengthen our international operations and

plan to continue expanding our geographic footprint. I look

forward to working more closely with my colleagues in the

US, Germany, and Japan.




My advice to the budding aspirants is, Growth as a goal is a

red herring. Focus on magnificent work, great client


Personalized Care

Examples

of Personalization

in

Healthcare

The future of healthcare is

personalization. Though all of

us have similar biological

origins, all of us are distinct and unique

from each other in other aspects.

Aspects such as allergies, types of

diseases that can affect us, our dietary

requirements, etc.

This personal uniqueness has been

brought to the fore by the coronavirus

pandemic. That is why the healthcare

industry is increasingly

accommodating to the changing

scenarios.

The way it functions internally while

interacting with patients has radically

altered, paving the way for a more

people-oriented approach.

In this new way, one experience for all

the patients is replaced with a more

tech-driven personalized and unique

experience offered to each patient.

Following are the five examples of

personalized healthcare.

Digitalized Patient

A person produces so much

information in their lifetime that it

could fill over three hundred million

personal health data-related books.

This personal data graph gives the

most critical insights into their

biological anatomy, providing clues for

their health and wellbeing.

Digital devices collect, store, track,

monitor, and make this big data

available via apps embedded in smart

wearables. Healthcare providers then

utilize these digital data metrics with

the help of advanced technologies like

artificial intelligence (AI) and machine

learning (ML) to analyze, interpret and

form a bigger picture of the patient's

health needs, requirements, risks, and

probable threats.


Telehealth

Emerged as the go-to option during the

COVID-19 pandemic, telehealth is the

permanent facet of future healthcare.

Digital data emergence is the reason

behind this exponential growth of the

telehealth sector.

Digital healthcare generates more

digital data graphs leading to a betterpersonalized

experience. During a

patient's physical visit to the hospital or

a clinic, the visit is recorded with less

information.

On the other hand, much more data is

collected quickly and easily during a

telehealth visit. It records the visiting

person's credentials and how they

interacted with and communicated with

the patient. Were they able to fulfil the

patient's needs, and how could be

patient's personal experience be better

addressed in the future.

The majority of the healthcare givers

agree that telehealth has enhanced their

care offering ability, and they are going

to continue with it in the future.

Healthcare Ecosystem

Digital data graphs are the first part of

the personalization process. The

process will be truly accomplished by

streamlining all the other factors into

one cohesive ecosystem.

In this ecosystem, data flows from one

entity to another across the ecosystem,

with each entity communicating with

the other in real-time.

The traditional approach of one-sizefits-all

is outdated. How a virus,

disease, or illness affects one person

could be completely different from it

affects another person. Each person

will display different symptoms and

respond differently to the treatments.

The current approach has limitations,

where healthcare givers at the most can

provide their best possible guess as to

what kind of treatment will be best

suited for a patient and how and why

some patients will respond better or

worse than others to specific

medicines.

But this approach will be abandoned in

the future when advanced digital data

graphs allow healthcare providers to

compare them locally and globally.

Thus, it will increase their past case

scenarios, allowing them to correctly

detect and diagnose critical conditions

with ease by finding the most effective,

safest and secure treatment choices

best suited to each patient.

This personalization tech has the

transformational power to

revolutionize healthcare further to treat

general and common conditions and

incredibly rarer or novel conditions

like coronavirus.

By connecting healthcare systems from

around the globe, healthcare givers will

have all the resources available to them

to personalize their offerings easily.

Automated Personalization

Human errors are the biggest obstacle

to healthcare personalization. Humans

are prone to committing data

overlooks, mistakes, and longer time

consumption to analyze data.

This is where automation makes it easy

to connect humans to technology. The

combination will be an automaton that

will sort the big data quickly to offer

personalized recommendations with a

human touch.

Automating the entire healthcare

ecosystem will provide healthcare

givers to look after each patient

personally they attend to, enhancing

the quality of care they give. It will

free up their time, giving them

opportunity for relaxation.

Further automated assistance will

reduce their diagnostic errors

improving their decision-making

ability.

Proactive Approach

Prevention is better than cure. And that

is the future of healthcare. Future

doctors will concentrate more on

preventive measures by proactively

addressing issues rather than waiting to

operate emergency and risky

treatments.

Personalized understanding and

patient's risk factors will drive their

treatments, rather than predictive

measures and best guesswork.

Automation, AI, ML, IoMT can detect

risk factors, leaving doctors to

confidently and proactively suggest the

best possible treatments to their

patients. It will enhance patients'

overall well-being and reduce

dependency on costly procedures.

Personalization is the core of future

healthcare, wherein patients' health and

wellness will attain their utmost levels.

- Gaurav PR Wankhade



MDI Consultants

A Leading Healthcare Consulting Services Provider

Every year, healthcare and other wellness companies

across the world come up with innovative products,

such as medical devices, drugs, medicines, patient

operating machines, etc. They all must go through the

regulatory compliance of the Food and Drug Administration

(FDA) to get their approvals. To get the go-ahead from the

FDA, various processes need to be followed.

The FDA studies, tests, and approves a wide range of

entries for medical use. Companies or individuals need

proper guidance to go through the FDA's inspections and

policy changes. Having these approvals on time is

important for every stakeholder so they can bring their

product on time to the market. To get this guidance, hiring a

consulting services firm is the most effective solution.

MDI Consultants, Inc. is a leading healthcare consulting

services provider worldwide. It has extensive expertise in

assisting medical device, pharmaceutical, biotechnology,

and food companies' complete compliance with U.S.,

European, and Canadian regulations. Its services can

effectively help you in understanding and speeding up the

FDA approval process.

We interviewed MDI's Alan Schwartz, Founder, and

Executive Vice President, to get more detailed information

about the services provided by the consultancy.

Below are excerpts from the interview:

Please brief our audience about MDI Consultants, its

values, and the key aspects of its stronghold within the

healthcare consulting industry.

MDI Consultants, Inc. has been providing Food and Drug

Administration (FDA) regulatory consulting services

continually since 1978. In the 1990s, we expanded our

services to assist our clients with both the European Union

(EU) and Health Canada requirements. This was when

those countries' regulations started to affect the US medical

device companies marketing their devices to Canada and

Europe.

In 2002, MDI set up US Agent services to assist foreign

companies to have an address and access to the US FDA.

MDI prides itself on our customer service and the strong

relationships we develop with our clients and with the

regulatory agencies. MDI has worked with companies

worldwide and has retained clients going back over 30

years.

Tell us more about the services that make your company


We feel that MDI not only has the regulatory expertise to

understand and deal with the regulatory agencies, but we

also work with our client companies by providing various

options and pathways that may make more sense for them

when bringing their devices to market.

We have assisted with over 4,000 applications in all areas of

the medical device industry. We are now working with

cutting-edge companies that develop AI (Artificial

Intelligence) devices and provide strategies for successfully

getting these devices through the FDA review.



your company fared during the pandemic and

subsequent lockdowns?

MDI was very concerned about the business turn-down

when the pandemic hit, as did the rest of the FDA-regulated

industries. Instead, we were hit with a sudden tsunami of

inquiries to assist companies with the FDA EUAs

(Emergency Use Authorizations) for COVID-19 diagnostic

kits, masks, gowns, thermometers, gloves, ventilators, and

hand sanitizers.

MDI was successful in helping numerous companies

understand the FDA requirements for EUA and bring their

devices to the U.S. market expeditiously. In addition, many

companies wanted to establish a permanent market

We have

assisted with over

4,000 applications in

all areas of the

medical device

industry.


The Founder

Alan Schwartz, EVP, and Founder of MDI,

have been working with the FDA regulatory

and quality assurance since 1972. He

started with the FDA as an investigator

working out of the New York District Ofce

and rose to a Supervisory of Field

investigations before he left the Agency to

start MDI.

MDI was set up to assist the small, regulated

companies to understand and comply with the

FDA requirements. Small companies do not

always have the expertise and internal support to

deal with FDA issues.

MDI is built on assisting companies to set up and

implement quality systems, deal with FDA regulatory

problems (483 and warning letter responses), and assist with

submissions to the FDA for new devices (510(k) 's, DeNovo's, and

PMA's).

In its many years in business, MDI has assisted on over 4,000 medical device applications and

helped implement over 400 quality systems worldwide. MDI has clients in multiple countries.

presence, and we assisted them with obtaining a 510(k)-

market clearance for their devices.



And how are you strategizing your company's

operations for that future?

MDI has expanded its base of clients as a result of the last

several years where we have been involved with the

COVID-19-related devices. At this time, we are continuing

to work with companies trying to get their COVID-19 test

kits, Point of Care (POC), and/or Rapid OTC.

MDI has learned to be very flexible to assist our clients'

needs. We have now partnered with a CRO (clinical

research organization) to conduct clinical trials in the USA,

which must be done to get the OTC rapid test claim.

We always look to see where the medical needs change

along with the regulatory requirements as changed by the

FDA. The regulations do not change fast, but the FDA's

policies can change overnight.




Over the past 20 years, MDI has provided internships to

many regulatory specialists so that they can get an idea of

what it is like to be a regulatory consultant. We have had

graduates of master in regulatory affairs programs and

biomedical engineers come to MDI for internships.

This is one of the ways of entering the industry that we

highly recommend. Often time, it leads to full-time

positions. For example, at MDI, we have had around ten

interns over the years, and several of them were given fulltime

positions.

How do you envision scaling your company's operations

in 2022?

Currently, MDI is in a position to handle the workload that

comes along. In addition, MDI has always had access to

many external senior consultants that can assist our clients

in times of crunch.

We do see that with the FDA restarting on-site inspections,

there are many new companies in the medical device

industry that will be receiving the FDA for the first time or

after a long time. This will shock many companies trying to

deal with the FDA. MDI is ready to assist these companies

in understanding and dealing with the FDA inspections and

assure full FDA compliance.


Improving Your

Wellness

Quotient

Through Yoga

an you increase your wellness quotient through

Cyoga?

There are two variables here; body and mind, and referring

to the whole 'you.' Do these two things exist as separate

entities, or not?

The mind influences the body, and the body influences the

mind, right? If you look in a mirror and you're feeling

fabulous, what comes back to you is beauty and happiness.

But when you look in the mirror, and you're feeling

somewhat stressed or tired, what you see is, well, less than

optimal because your state of mind is reflected.

Wellness is the act of practicing healthy habits on a daily

basis to attain better physical and mental health outcomes.

When we're talking wellness, don't we mean making

choices that make us happy, both emotionally and

physically? We all wish to be happy in order to be well, and

that is something we need to work on and work with. Sure,

there are social, environmental, etc., issues that affect this,

but let's just focus on these two.

I was conducting a yoga teacher training one year, and we

always start with introductions. One lady introduced herself

along the lines of… 'My name is…, and I used to work

at…, doing...'. She was retired and enjoying life and the

freedom to pursue new adventures, but felt the need to

quantify herself by what she did in the past.

It was an interesting lesson for us all. We always want to

feel in control and worthy in front of everyone else, but

there comes the point in time when, if we're lucky, we

realize that this is not the path to wellness.

The mind is a strange animal that seeks to remain in

control, continuously covering up the present moment with

the past and the perceived future. Of course, the mind is a

great thing, and we need it to function in the world, but it

can take over our lives and affect our present moment's

awareness. Problems are often mind-made, right? I feel bad;

I look bad.

So how can you overcome the continuous chatter of the

mind, with all its doubts and concerns? How can you

achieve happiness and wellness? You have the power to


About the Author

Suzanne fell in love with yoga after her rst class

in the pose Savasana. At eight months

pregnant, she signed up for a two-year

Iyengar yoga training program the very

next day and has been practicing and

teaching yoga each day since; for

over 20 years!

Suzanne has been a full-time

yoga teacher in Alexandria,

VA, since her arrival to the

USA, from London, in

2000. Having studied with

many different wonderful

teachers and styles in both

England and the USA,

Suzanne has the natural

ability to adapt postures to suit

each individual's capability, as

well as to teach pranayama and

meditation according to the

requirements of the individual or class.

Her teaching style is based on her Iyengar Yoga

training and is in uenced by her love of movement

and challenging whilst respecting the body's range of

motion and the mind's resistance.

She has conducted numerous workshops and retreats, both

nationally and internationally, has presented at various conferences,

has lectured for companies and organizations such as the National

Institute for Health and the Embassy of India, and has written various

published articles on yoga. Clients have included Senator Mark Warner, The

Department of Justice, The Department of Defense, Inova Healthsource, and The

World Bank.

Suzanne opened 532Yoga in April 2012. We have since supported local charities, schools,

homeless shelters, bene ts, veterans, non-pro t organizations, and more and have created a wonderful community for health

and wellness. Suzanne is also a published artist and poet, a PADI-certi ed diver, soul-mate to Paul, and the mother of two

extraordinarily wonderful sons.

come to the real state, the state of 'Being,' and yoga can

help.

There are four states of consciousness:

Ÿ

The waking state is when the monkey mind is flooded

with thoughts, and there is not enough time.

Ÿ

Ÿ

Ÿ

The deep sleep state, where all those daily waking state

problems go away.

The dream state, in which we realize we are not who, or

where, we were in our dream.

The real state. This is the state of consciousness and

experience and is the only state that really exists, but we


You can find this list, if you're interested,

with a simple Google search on 'the eight

limbs of yoga,' one of which I will

highlight here, as it has been especially

prevalent in our lives over the last few years

due to the pandemic.

There is one constant in life, and that's change. It's

inevitable. Can we learn to welcome change with open

arms and an open heart? Can we view change with

equanimity? Not indifference, not a fatalistic attitude, but an

understanding through experience. One of the 'limbs' I

speak of is 'santosha,' which is an observance of

contentment, the secret of life! – enjoying the passing of

time and enjoying the change that comes not only from year

to year but from moment to moment and from within.

resist this state because it is timeless and not dependent on

past and future.

Yoga is not about buying and wearing the latest color and

style leggings, and it's not about being able to put your leg

behind your head. Yoga is all about being present and

learning how to surrender fully to each miraculous moment.

It's about feeling exactly what you are doing at any given

moment, and it's about giving yourself permission just to

be. It's your choice to be happy. It's your choice to be well.

We tend to start with the body in our yoga practice here in

the West. When you practice yoga, the physical poses can

be considered a journey to your 'self.' A teacher will aim to

have you connect with certain areas in your body

anatomically and ask you to be present to the more subtle

aspects of feelings and sensations.

From engagement of certain muscles to the alignment of

joints to noticing your breath etc., all of which brings you to

a state of awareness that your body and mind are all yours

and yours to do with as you wish.

One of the best things about a yoga practice is that the

physical postures are just a means to developing a

relationship with your 'self.' They exist and have existed for

thousands of years so that you can look after the health of

your body and maintain your wellness. But there are also

certain 'guides of conduct' involved in a yoga practice,

which help teach us about our behaviors and reactions to

actions and situations.

Most of the time, we want 'it' to be different, right? Most of

the time, given the opportunity, we would like the choice to

rewind that sentence, that day, that week, and 'do more,' or

'do it better,' or make that perfect comment or comeback.

Oh, for a 'Groundhog Day' sometimes. But here's the beauty

of santosha. Whatever it is, and however it is, we can

choose to be content. Happiness comes only from within.

How beautiful is that?

Sharing an extract from one of my favorite meditations

here. Give it a try!

Allow yourself to let go of all moments that came before

this one.

Take a deep breath in, and exhale, fully and completely.

Breathe slowly and gently, and as you follow your breath,

begin to repeat as you inhale, "just this," and as you exhale,

"here, now." Inhaling, 'just this,' and exhaling, 'here, now.'

Let everything else go, and leave things just as they are in

this moment.

There is no greater miracle than this, here, now.

There is nowhere else to be, just this, here, now.

There is just this; this glorious, radiant, abundant, here and

now.

Right here is how we find ourselves. Totally, precisely,

present. Just here, now.

Don't miss it!

When you've finished, take a look in the mirror!



Nextzon

Delivering Professional Consultancy Services to Aid

the Healthcare Space

In recent years, the healthcare

consulting industry has seen a lot

of expansion. Increased access to

health insurance has resulted in

increased demand for services, posing

new obstacles for healthcare

professionals. Healthcare consultancy

aids businesses in navigating the

industry's frequent stumbling blocks.

As a result, there's a lot of demand for

advice and consulting people to help

providers deal with rising patient loads

and new organizational issues.

Healthcare consultancy has effectively

become an integral part of the

healthcare system. These consultancies

provide valuable guidance regarding

the uprising issues in the healthcare

system and help adapt to the shifts in

it. The increasing demand for

healthcare consultancies gave birth to

many successful companies. One

prominent name on that list is Nextzon

Business Services Limited. Nextzon

is a market consulting company that is

focused on supporting organizations

for remarkable success.

In an interview with Insights Care, Sir

Macauley Atasie, the Managing

Director and CEO of Nextzon, sheds

light on the inception of his company,

its values, and the ever-growing

demand for healthcare consultancy

services. Below are the highlights of

the interview:

Please brief our audience about

Nextzon Business Services Limited,

its values, and the key aspects of its

stronghold within the healthcare


Nextzon Business Services Limited is

an emerging market management

consulting and enterprise development

company inspired by a collective

mission of building and transforming

business enterprises for phenomenal

success in the markets where they

operate. We have strong conceptual

and problem-solving skills, and we are

enterprise builders. Hence, we see

opportunities where other venturing

players see obstacles.

We are driven by our RIIPE culture,

which stands for 'Responsibility,

Innovation, Integrity, Passion, and

Entrepreneurship' – these values

continually make us aspire, learn, and

grow. We are responsible to our clients

in delivering first-class services. We

are innovative in developing new ways

to solve client problems and

accountable for our words and

promises. We exhibit unparalleled zeal

in serving our clients, and we adopt an

entrepreneurial approach in the service

of our clients and the building of our

business.

Armed with a multidisciplinary team

with over 60 years of combined

We exhibit

unparalleled zeal

in serving our

clients, and we

adopt an

entrepreneurial

approach in the

service of our

clients and the

building of our

business.

experience, we have served a wide

variety of value-adding engagements

ranging from enterprise building

among Nigeria's emerging small and

medium enterprises (SMEs) to

corporate turnarounds for organizations

spanning across different industries

(Healthcare and Pharmaceuticals,

Financial Services, FMCGs, and

Regulatory Agencies), economic

blueprint development, and policy

formulation for various levels of

government and regulators.

Some of our value offerings include

but are not limited to are – Strategy


Development, Corporate Planning and

Project Management, Recruitment,

IGR Expansion, Asset Mapping,

Customer and Market Research,

Technology Conceptualization and

Development, SME Solutions,

Performance Management, Corporate

Governance Design, and Audit,

Process Engineering and Automation,

and Transaction Advisory.

Tell us more about the services that

make Nextzon stand out from the

competition?

Sir Macauley Atasie (KSC)

Managing Director/CEO

We offer a variety of value-adding

services that support organizations to

achieve success in a dynamic

environment. Noteworthy of them is

our Corporate Planning and Project

Management Service. We pride

ourselves as the best-in-class with

several years of intervention

experience, formulating and executing

strategies across private and public

sectors of the Nigerian economy. We

have a robust understanding of the

business environment at global, local,

and industry levels.

Our understanding of the

competitiveness and dynamism of the

market means we can tailor corporate

planning and project management

solutions through unique designs and

execution. This will include process

reengineering and redesigning,

automation conceptualization,

advocacy and deployment, and peopleoriented

programs to provide a custommade

approach that would differentiate

an organization from its competition

and enhance the sustainability of

culture, values, and performance in the

long term.

What is your opinion on the impact

of the current pandemic on the

global healthcare sector, and how

has Nextzon fared during the

pandemic and subsequent

lockdowns?

As an entrepreneur that has gone

through boom-and-bust business

cycles, I understand what it feels like

for companies during this period. The

healthcare sector faced significant

challenges during the pandemic, as

medical practitioners around the globe

were at extremely high risk of losing

their lives. There was also global

pressure on pharmaceutical companies

to produce a vaccine. Hence the race

started to manufacture the most

effective vaccine and get it to the

market in time.

The pandemic changed the way the

world perceived medical services

leading to the massive adoption and

use of innovative technologies

permitting doctors to remain in touch

with their patients without meeting

physically. For Nextzon in particular,

we employed rigorous remote

productivity tools and adopted an

effective online communication and

video conferencing tool for meetings

and interactions with our clients. In

addition:

Ÿ

Ÿ

Ÿ

Ÿ

Ÿ

We went fully remote with our staff

working from the comfort of their

homes

We became a more digitally-driven

business

We identified new business

opportunities arising from the

global disruption

We built new technology-driven

market solutions

We worked with several healthcare

companies to return their growth

strategies

These readjustments to the new normal

positioned our company to withstand

the effects of the pandemic and fulfil

job mandates from our clients.


In your opinion, what could be the

future of the healthcare consulting

services sector post the pandemic?

And how are you strategizing

Nextzon's operations for that future?

In my opinion, the key driver for the

future of healthcare consulting is an

advancement in research and

development skills leveraging

technological innovation in the entire

healthcare value chain; as such,

consultants need to expand their

knowledge and skills in accessing

risks, proposing relevant solutions, and

innovations to better prepare their

clients to be future proof.

The future of healthcare consulting lies

in the integration of both top-notch

technology as well as advanced

techniques in clinical practice. The

idea goes behind the need to make

services as virtual as possible while

leaving crucial health challenges to

physical procedures and consultations.

As a business consultancy firm, being

able to provide advanced techniques in

handling clinical operations that would

not only save cost but provide instant

health services to customers is key.

Integrating virtual meetings, planning,

and implementations are some of the

things we have mastered over the past

year since this pandemic. Hence, we

are adequately upskilling our resources

in the wake of new realities to support

our clients in the healthcare space to

weather challenges now and in the

future.

As an established leader, what would

be your advice to the budding

entrepreneurs and enthusiasts

aspiring to venture into the

healthcare consulting services

sector?

There is a world of opportunities in the

healthcare sector. The Healthcare

We

have strong

conceptual and

problem-solving

skills, and we

are enterprise

builders.

Consulting sector has so many

branches and opportunities in which

one can provide consulting services.

There are no restrictions as far as

consulting is concerned, as long as

world-class practices are observed, and

quality standards are maintained.

My advice, examine holistically the

entire value chain of the healthcare

industry and seek an aspect that has a

challenge that has not been solved, an

issue that seems to need a solution,

which you as an advisor can provide a

solution to.

How do you envision scaling

Nextzon's operations in 2022?

We will invest in rigorous capacity

development and skills acquisition to

position us to further support the

healthcare space. We will also adopt an

automation mindset towards providing

solutions that will be of use to

healthcare professionals and players in

the industry.

About the Leader

Sir Macauley Atasie is an

unconventional entrepreneur, a

strategic business leader, and a

thought-leader in payments, ventures,

general management, and public-sector

governance. His objective is to foster

an environment where creativity and

entrepreneurship are valued, resulting

in businesses and ideas that creatively

solve human, business, and publicsector

challenges while improving

human comfort.

Mac's career goal is to continuously

build his knowledge, network, health,

and financial base to enable him to

help people and corporates to deliver

innovative solutions successfully.

Working in various executive

capacities in Nextzon, HEIRS Alliance

Limited (forerunner to Heirs

Holdings), and Accenture, he led

various teams in delivering several

value-adding assignments to well over

500 clients across Africa. In tune with

his focus on innovation and

entrepreneurialism, Mac has been quite

busy creating value in the healthcare,

ventures, financial services, and

technology sectors.

Over time his key projects in these

areas include:

Ÿ

Ÿ

Ÿ

Ÿ

Ÿ

Ÿ

asset mapping for the World Health

Organisation (WHO)

corporate planning and project

management services for both a

multinational pharmaceutical and

indigenous pharmaceutical

company

championed the introduction of a

Health Management Information

Solution (HMIS) in the public

sector

provided human resource and

advisory support services for health

managed organization

conducted feasibility report on the

state of healthcare project for a

state government in the mid-belt

region of Nigeria

institutionalized Management and

Business Process for a

Pharmaceutical Stores


Ÿ

Ÿ

overhauled financial processes and

designed frameworks for

performance management reporting

in addition to outsourced financial

management support and

technology for a Memorial Medical

Centre.

Beyond the healthcare sector, key

projects include the launch of the first

for-profit business incubation platform

in Nigeria with funding support from

the world bank.

Ÿ

Ÿ

Ÿ

This led to the support and

establishment of about 25

companies in 10 years

the conceptualization and set up of

the pioneer shared services

platform for microfinance banks

that linked them to mainstream

ATM, PoS, and Mobile banking

networks

the development of high-level

strategic plans for and to support

Ÿ

Ÿ

Ÿ

commercial banks for corporate and

international expansion, insurance

companies, SMEs, and regulatory

agencies such as CBN, NAICOM,

SEC, etc.

the project management of the

nation's multisector FSS2020

Blueprint in 2006/2008

the framework design for the

revalidation and issuance of vehicle

license plates for the Federal Road

Safety Corps (FRSC)

the conceptualization of the first

education portal in Nigeria which

was deployed in the University of

Benin.

These also include the restructuring of

the then-HEIRS/STB Group, thereby

fostering enhanced integration amongst

its members and upgrading strategies

of the various member companies for

enhanced competitiveness.

Following his drive for technological

innovation in the healthcare space,

Mac sits on the board of several

transformational companies, among

which is AVON HMO, an HMO that

provides innovative healthcare services

to public and private sectors players in

the economy.

His strife for improved healthcare

never wavers as he continues to partner

with hospitals like Chukwuemeka

Odumegwu Teaching Hospital

(COOUTH) in Awka, Anambra state,

supporting renovations and

procurement of high-end medical

equipment to improve the

functionalities of the teaching hospital.

He is also an avid participant in

international health conferences such

as the World Congress on Healthcare

and Technologies.


Technical Revolution

Modern

Technologies

that are

Reshaping the

Healthcare

Industry

The third bubonic plague pandemic from 1855 that

lasted till 1960 killed approximately fifteen million

people. The first vaccine for the plague was

developed in 1897 or forty-two years after the global

outbreak of the disease. A bacteriologist, Waldemar

Haffkine, developed it.

To date, the COVID-19 pandemic has killed six million

people. At the same time, the first COVID-19 vaccine was

launched in August 2020 or less than a year. And then in the

last two years, more than a dozen COVID-19 vaccines have

been developed.

And to date, more than eleven billion doses of these

vaccines have been given to more than 58% of the global

population. Thus, the healthcare industry proved to be

humanity's central defender from this global pandemic of

the coronavirus.

The question here is how come the modern healthcare

industry came up with a vaccine to this highly fatal disease

in under a year when it took nineteenth-century healthcare

forty-two years to develop a vaccine for the plague.

The answer is a simple yet profound one, modern

technological revolution. It is not only reshaping the

healthcare industry but also paving the way for a safer,

more secure, and healthy future.

Following are the innovations which are revamping the

health-tech today and tomorrow.

Smart Healthcare on Mobile Devices

Tech is taking healthcare beyond the hospitals, clinics, and

laboratories into people's households. Modern healthcare is

mobile, literally. Modern health-conscious individuals can

track their own health and nutrition from their own homes.

There are numerous mobile applications or apps which can

be used to enter/collect, monitor/track, accessed/given, to

offer early detection, diagnosis, and prompt treatment.


Smart devices allow people to personalize their well-being

by taking control of their health, nutrition, exercise routine,

and lifestyle.

Today, smartphones, smartwatches, and other smart

wearables are equipped with in-built sensors to track an

individual's bodily organs, heart rate, blood pressure, etc.,

and their daily routine.

These smart mobile devices can communicate with other

devices to give and take information, making real-time

healthcare a modern reality.

Automated Health-Tech

Healthcare nowadays is an automated, intelligent,

interconnected, and interlinked ecosystem. Thanks to superadvanced

technologies like automation, AI, ML, big data,

IoMT, robotics, and cloud computing.

AI and ML enable healthcare givers to identify problems

and offer solutions to medical issues on a larger scale and

with greater accuracy.

AI is already being used for simulation-driven drug

discovery, vaccine development, diagnostics applications

and thermal screening.

Similarly, health sensors equipped t-shirts and automated

dental care devices for full-mouth toothbrushing are some

futuristic examples of AI in healthcare.

ML is used in x-ray reading and algorithm development,

allowing oncologists to offer deeper insights into biopsy

reads.

They use data patterns formed due to big data collection,

management, and accessibility provided by cloud

computing via the internet of medical things (IoMT)

devices.

While nowadays, robotics is performing more critical

operational procedures. Simply the nineteenth and

twentieth-century science fiction is the twenty-first century's

reality.

In other words, automated health-tech ensures a streamlined

healthcare ecosystem, which takes care of all of its

members, including patients.

3D Printing

3D printing has opened up altogether new vistas of

healthcare possibilities. From printing artificial tooths,

tissues, blood vessels to limbs, surgical drills, and

prosthetics, it has recently printed human sperm, giving a

new meaning to modern men's lives.

Ongoing advancement in 3D printing allows for lighter,

safer, stronger, and more economical products.

Telehealth

Telehealth is the recent extension of mobile healthcare.

These services contain three critical healthcare aspects.

The first is real-time communication, which allows doctors

and patients to communicate remotely from anywhere and

anytime. This has immensely helped and is still helping

millions of people during the pandemic.

The second aspect is information broadcast. Here, in the

digital cacophony, crucial knowledge is communicated

seamlessly between healthcare givers and the needy.

The third aspect is remote monitoring, wherein healthcare is

accessed by people from home and provided by healthcare

givers irrespective of the space-time barriers.

Virtual Reality

Besides gaming and entertainment, VR provides many

healthcare solutions. It is used in the planning processes of

many complex surgical operations. This ensures the actual

procedure will be performed smoothly.

The operator can easily visualize patients' organs, thus

preparing for future intricacies, complications, and

obstacles.

It is also being used as a tech-anesthetic, assisting in

distracting patients who are undergoing painful surgical

treatments, where using real anaesthetic would not seem

ideal.

It is further used for senior patients to visit their memorable

places, virtually boosting their psychological health and

wellbeing.

Another use of VR is in providing health education via

human body tours to explain the treatments and procedures

to the patient and their families. An example could be of

brain tumour.

- Gaurav PR Wankhade


,

,

Our mission is to

,

reshape healthcare to

improve the lives and

wellbeing of people and

populations.

Jay Rebbeck

Managing Director

10 Most Trusted Healthcare Consul ng Companies 2022

Reshaping Healthcare with Meaningful Outcomes

Healthcare has become a hot-button topic around

the world. Although healthcare is essential for a

healthy society, it involves tremendous

uncertainty in mitigating costs like innovation in medical

equipment, unforeseen challenges like the COVID-19

pandemic, and dealing with third parties like insurance.

This begs the key question – what is the most effective way

to adapt to new technologies, collaborate with new partners,

and provide an unparalleled public good while keeping the

costs to a minimum. A trusted healthcare consultant may

use just the right dose a healthcare institution needs.

Growing sophistication in managing healthcare facilities,

healthcare operations, and the business equation today

necessitates the reliance on expert advisors.

Rebbeck, a healthcare consulting company, offers such

promising advisory and consulting to global healthcare

brands.

In an interview with Insights Care, Jay Rebbeck, the

Managing Director of Rebbeck elaborates more on his

promising venture in the business consulting space and

delivers a rare outlook on the healthcare industry.

Below are the highlights of the interview:

Please brief our audience, its values, and the key aspects

of its stronghold within the healthcare consulting

industry.

Rebbeck is an international strategic healthcare and public

services consultancy based in Sydney. Our mission is to

reshape healthcare to improve the lives and wellbeing of

people and populations. Rebbeck has been partnering with

leaders who share our mission since 2013, supporting 60+

clients in Australia, the UK, Canada and Hong Kong to

improve outcomes for their populations.

We have carved out a unique position in the Australian

consultancy market through:

1. A passion for reshaping healthcare – Our culture brings

positive, talented, and energised people together to reshape

healthcare and related public services.

2. Our focus on outcomes – We have a laser focus on

improving health, social and economic outcomes for the

populations served by our clients.

3. Educating clients and fostering innovation – We strongly

emphasise building sustainable capability with our clients

through the Rebbeck Academy and hosting national annual

Health Commissioning Innovation Showcase events.

Tell us more about the services that make your company


The starting point for every client project is an open

discussion about how we can help our clients improve

outcomes for the populations they serve. Our expertise in

six service areas frames these discussions:

1. Health system reform – Reforming health systems to

deliver better outcomes at a lower cost.

2. Digital healthcare – Helping clients introduce digitallyenabled

healthcare services.

3. Strategy and planning – Developing strategies to address

population needs and inequalities.

4. Co-design and procurement – Co-designing and

procuring health services for greater value.

5. Evaluation – Evaluating outcomes and improving service

efficiency and effectiveness.


6. Commissioning capability – Helping clients become

skilled and confident commissioners.



your company fared during the pandemic and

subsequent lockdowns?

We see three key impacts on the global healthcare sector:

1. Increased investment in healthcare – Across the globe,

the pandemic has highlighted the need for governments

to increase their investment in healthcare to maintain

vibrant economies.

2. Accelerated transition of care closer to home – COVID-

19 has accelerated the shift of care away from the

hospital and closer to people's homes. Technologies such

as telehealth and remote patient monitoring have enabled

this move.

3. Increased mental health literacy – COVID-19 has

changed the conversation around mental health, reducing

stigma and taboo. Health systems must now deliver

joined-up services that better integrate physical and

health needs.

Rebbeck has steadily grown through COVID-19, and we

have played a key role in Australia's pandemic response,

supporting COVID-19 projects in aged care, homelessness,

and out-of-home care.



And how are you strategising your company's

operations for that future?

We are helping our clients to address three key future

healthcare trends:

Rebalancing health systems – Growing population health

demands will become unaffordable for governments

without radical change. We support health systems to shift

the balance of expenditure away from acute hospitals

towards primary and community settings.

Digitally enabling new models of care – We are helping

clients utilise improvements in clinical, pharmaceutical and

genomic technologies to improve the efficiency of acute

care and provide more treatment closer to people's homes.


Measuring and driving outcomes from health investments –

We help health systems measure and drive meaningful health

outcomes from their health investments and deliver more

value-based healthcare.




1. Navigate into high-growth areas of healthcare – Assess the

future trends in healthcare and position your career or new

business into growth areas.

2. Understand your unique contribution – Consider which

aspects of healthcare excite you and where your strengths

and experiences lie.

3. Find your tribe – Network with like-minded people

passionate about reshaping healthcare through events and

networking tools like LinkedIn.

How do you envision scaling your company's operations

in 2021?

We are scaling the company by:

1. Helping our clients succeed – Our philosophy is to share

insights with our clients generously. We will continue

investing energy into building commissioning capability

and cross-fertilising ideas to help our clients deliver

positive changes for their populations.

2. Doing purposeful work – Our work improves people's

lives. Our team feels good about our work's meaningful

impact, and this ethos attracts other like-minded people.

3. Nurturing our team – Rebbeck provides a structured

environment of formal training and on-the-job coaching to

support fast-paced consultant career progression.

4. Deepening our expertise – We will continue expanding our

pool of health consultants and specialists.

About the Leader

Jay Rebbeck is the Managing Director and founder

of Rebbeck. Jay studied Experimental Psychology at

Cambridge University and started his career working

for Accenture and EY.

Jay worked at the heart of the UK commissioning

reforms from 2008, advising NHS England on the

2010 clinical commissioning reforms. Jay established

Rebbeck in 2013 and worked with more than a

dozen Commissioning Support Units and Clinical

Commissioning Groups.

Seeing the establishment of Primary Health

Networks in Australia in 2015, Jay recognised that

his skills and experiences could help PHNs build

commissioning capability. Jay emigrated to Australia

in late 2015 with his family and established the

Rebbeck Sydney office.

Rebbeck has grown to a team of 18 staff. We have

delivered 100+ strategic projects and trained 500+

healthcare staff through the Rebbeck Academy.

10 Most Trusted Healthcare Consulting Companies 2022

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