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Software & IT Service Catalog 2011 - basis

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Interestingly, a significant number of companies (18%) have developed software products<br />

or productized services; most of those have been developed over time after repeated<br />

installations for multiple clients. A number of companies are in digital content development<br />

and delivery business , mainly providing content services through mobile platform.<br />

76.3%<br />

Customized<br />

application<br />

development &<br />

maintenance<br />

Chart 2 Business Specilization of BASIS Member Companies<br />

49.8%<br />

<strong>IT</strong> Enabled<br />

<strong>Service</strong>s<br />

45.4%<br />

E-commerce/<br />

Web services<br />

18.3%<br />

Product<br />

Development<br />

16.7%<br />

Mobile Application/<br />

Content Provider<br />

System<br />

Integration<br />

R&D <strong>Service</strong>s<br />

<strong>IT</strong> Infrastructure<br />

management<br />

Reseller/ Value<br />

added reseller<br />

One of the most encouraging recent trends in the industry is that, leveraging on recent<br />

positive changes like larger Internet user-base, better connectivity as well as introduction<br />

of new payment methods (online payment – through credit card and mobile payment), a<br />

good number of companies (around 45%; some dedicatedly and some along with their<br />

core software or <strong>IT</strong> service business) are focusing or diversifying on different web based<br />

services that include specialized portals, listing services, e-Commerce, e-Learning, payment<br />

intermediary services etc. A number of these ventures have done quite well in terms of<br />

popularity as well as financial viability. Off late, some companies are also developing web<br />

applications based on cloud/SaaS delivery model. These emerging new business and<br />

service delivery models might define the new wave in the coming years for Bangladesh <strong>IT</strong><br />

industry.<br />

With regard to average size of enterprises within the industry, it is interesting to note that,<br />

the distribution is quite spread with respect to both revenue size and employment number.<br />

Majority of the companies are in the range between 10 to 50 people in employee size.<br />

Similar pattern can be found in revenue size of the companies. However, there are few<br />

product companies who have relatively less number of people for significant revenue.<br />

Employee<br />

Size<br />

10-30<br />

30-50<br />

50-100<br />

100+<br />

11.4%<br />

6.6%<br />

3.2% 2.8%<br />

Chart 3 Enterprise Size Distribution (Revenue and Employee Size)<br />

11.9%<br />

7.9%<br />

15.9%<br />

64.1%<br />

43.1%<br />

25.6%<br />

17.5%<br />

13.6%<br />

1-50 lakh<br />

50 lakh-1.5 crore<br />

1.5 crore - 5 crore<br />

5 crore+<br />

Yearly<br />

Revenue<br />

Source: BASIS survey<br />

Source: BASIS survey<br />

IV

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