Billing Newsletter | August 2022

P A T I E N T S ' I N F O R M A T I O N
Please remember to update patient's information such as address and
telephone number. Please update Medicare patient accounts with their new
identification cards.
Make sure that for children the demographics contains
GUARANTOR/RESPONSIBLE PARTY. We are seeing numerous account where
this is missing.
If patient with insurance signs the "Self-Pay Form" please remove insurance
from claim at the time of creation.
" C L I N I C T O R E V I E W "
Clinics are removing the insurance from claims and billing patients – no one at
the clinic should be removing insurance nor clearing the balances to the
patients. Please respond to the Biller/Insurance Collector in the browser notes
along with updating claim status to “Clinic to Review Complete”.
Once modifications to the claims have been addressed, make sure you specify
the changes in the billing notes before moving the claim to "Clinic to Review
Complete".
E M P L O Y E E F E E S C H E D U L E
If employee is coming for Office Visit, choose the correct "Employee Fee
Schedule" and adjust ONLY Employee adjustment to $0.01. Do not adjust any
other service. Employee has to be charged the full amount under Employee Fee
Schedule.
Charges should be collected when service is performed.
*Updates found in green font.