Annual Report 2022
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ANNUAL PHONATHON<br />
<strong>Annual</strong> giving is an essential part of the philanthropic efforts at TWU. <strong>Annual</strong> gifts have an immediate<br />
impact and significantly expand the level of support that would be offered through endowment<br />
funding alone. One of the most effective methods for annual giving is the annual phonathon. TWU<br />
added this outreach method to the university’s fundraising efforts in the Fall of 2016. We collaborated<br />
with one of the most trusted and successful companies in the business, RNL. RNL has worked with<br />
thousands of institutions for a span of nearly 50 years. For the first four years, phone calls to TWU alumni<br />
were conducted by off-campus RNL employees. In 2020, the university shifted operations to the Denton<br />
campus and began employing current TWU students.<br />
Making the move to campus has proven successful with<br />
substantial increases in the number of donors and dollars raised!<br />
The Pioneer Call Center, located on the Denton campus, employs an average of 20 students each year.<br />
There is an immediate connection between the students and the alumni and the results go far beyond<br />
any dollar amount raised. During phone conversations, students typically learn a bit of university history<br />
and alumni have a glimpse of what is happening on the Denton campus from a student perspective.<br />
Through this experience, students gain valuable skills that can be carried with them into the workforce;<br />
and they gain a better understanding of how integral private support is for the university system.<br />
“<br />
The Pioneer Call Center allows me to have a stable student job on<br />
the Denton campus and the opportunity to connect with alumni.<br />
As an international student, I am thankful to be a part of this special<br />
”<br />
community that has helped me connect with alumni and share my<br />
TWU experience.<br />
- Carla Alfonzo ’23 dental hygiene<br />
24<br />
218%<br />
INCREASE<br />
1,246<br />
DONORS<br />
$124,514<br />
RAISED<br />
170%<br />
INCREASE<br />
$100<br />
AVERAGE<br />
GIFT<br />
ADVANCEMENT STAFF<br />
Kimberly A. Russell, Ed.D.<br />
Vice President, University Advancement<br />
Executive Director, TWU Foundation<br />
krussell9@twu.edu | 940-898-3860<br />
Shelby Gould<br />
Executive Director, Donor Relations<br />
Chief Operating Officer, TWU Foundation<br />
sgould1@twu.edu | 940-898-3861<br />
Jasmine Carter<br />
Executive Director, Alumni Engagement<br />
jcarter21@twu.edu | 940-898-3869<br />
Brittany A. Connolly<br />
Director, Executive Communications & Special Projects<br />
Editor, Texas Woman’s Magazine<br />
bconnolly@twu.edu | 940-898-3864<br />
Patrice Frisby ‘80<br />
Director of Development<br />
Major Gifts<br />
pfrisby@twu.edu | 940-898-3867<br />
L. Patton Griffith, MBA, MPA, Ed.D.<br />
Director of Development<br />
College of Arts & Sciences<br />
PGriffith1@twu.edu | 337-349-1186<br />
La’Bradford Harold<br />
Associate Director of Development<br />
Student Life & Athletics<br />
lharold2@twu.edu | 940-989-3860<br />
Garrett Holland<br />
Director of <strong>Annual</strong> Giving<br />
gholland1@twu.edu | 940-898-3874<br />
Nelda Martinez<br />
Director of Development<br />
College of Professional Education<br />
nmartinez37@twu.edu | 940-898-2223<br />
Lisa Rampy<br />
Director of Development<br />
College of Health Sciences<br />
& College of Nursing<br />
lrampy@twu.edu | 214-893-6392<br />
Ashley Torres<br />
Assistant Director of Development<br />
College of Health Sciences<br />
& College of Nursing<br />
atorres32@twu.edu | 940-989-3860<br />
Michelle Cummings<br />
Manager, Stewardship Programs<br />
mcummings4@twu.edu | 940.898.3872<br />
Carmen Fisher<br />
Foundation Accountant<br />
cfisher7@twu.edu | 940-898-3856<br />
Cynthia Hornbeck<br />
Gift Processing Specialist<br />
chornbeck1@twu.edu | 940-898-3894<br />
Michele Kyle<br />
Coordinator of Budgets<br />
mkyle@twu.edu | 940-898-3862<br />
Jesse McBroom<br />
Director, Data Systems and Research<br />
jmcbroom@twu.edu | 940-898-3878<br />
Lauren Hendershot Ortiz<br />
Manager, Advancement Events<br />
lhendershot@twu.edu | 940-898-3866<br />
Jessica Wilson<br />
Coordinator, Data Systems and Research<br />
jwilson58@twu.edu | 940-898-3842<br />
Kayla Holloway<br />
Assistant Director, Alumni Programs<br />
kholloway4@twu.edu | 940-898-3183<br />
Katherine Quinones ‘11<br />
Special Projects Coordinator<br />
kquinones@twu.edu | 940.898.3865<br />
Wandaliz Turner ’10<br />
Associate Director, Alumni Engagement<br />
wturner3@twu.edu | 940-898-3859<br />
Chelsea Mullin ‘16<br />
Communications Coordinator<br />
cmullin1@twu.edu | 940-898-3891<br />
Isabella Serrano<br />
Executive Assistant to the Vice President<br />
iserrano3@twu.edu | 940-898-3860<br />
ANNUAL REPORT <strong>2022</strong><br />
WRITING & EDITING<br />
University Advancement<br />
Shelby Gould<br />
Brittany A. Connolly<br />
Michelle Cummings<br />
DESIGN<br />
Marketing & Communication<br />
Renee Thompson<br />
25
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