Southern Downs CFC - GRATITUDE - Issue 17 - January 2022-2

Do you have a favourite quote that
you would like to share?
"Let us be the crazy ones, the ambitious
ones, the ones who see beyond the limits
of today."
—Ertharin Cousin
UDUR INTAN
What is your role?
I’m a Child Safety Officer and I’m in
Tery Valencia’s team.
How long have you worked for
CYJMA?
I just started on 6th January 2022.
Why do you do your role?
Similar to my previous role in the
community and health services
sector, no two days will ever be the
same. There will be continuous
learning and this will keep my brain
moving at a pace and, of course, it’s all
driven by my heart; my passion for
making a difference and achieving
change. For me, it is an absolute
Have you downloaded the Carer
Connect app?
Carer Connect is a web and mobile friendly app that has been
developed to provide carers with improved and secure access to
information and support, when and where they need it.
Carers who have children and young people staying with them as a
primary and/or respite placement can view relevant information and
documentation to gain an understanding of how the needs of the
children in their care can best be supported.
Information available may include:
Placement agreement and Authority to Care
medical information, e.g. serious health condition alert, health
passport and immunisations
Child Safety contact information, including after-hours phone
number
type of child protection order and expiry date
cultural information
current education information.
In addition to viewing child and carer entity information, carers can:
upload pictures of their home and family that can be shown to
children when they are transitioning to a new placement
view noticeboard articles that announce everything from
training and social events to legislation changes
make contributions to the life story for children and young
people in their care using kicbox
view and build children and young people’s “Who am I” profile –
valuable information about their likes, dislikes, strengths and
their routine
submit claims for Child Related Costs reimbursements for
children and young people currently in their care and which have
been pre-approved by the department.
Visit the Carer Connect site to register or download 'Carer Connect
QLD' from the Apple store or Google Play.
Udur Intan, Child Safety Officer
Southern Downs Child & Family Centre
privilege to be involved in a child or
family’s life at what will often be a
crisis point, and I will always feel
honoured to be in such a position.
What part of your role makes you
smile?
To protect children and strengthen
families to reach their goals and also
from a little thing like hearing the
children’s wishes, laugh with them
and whatever I can do to make their
day at least a bit better.
What difference do you hope you can
achieve?
The difference that I hope I can
achieve is making sure the children
are heard and their cultural identity is
preserved.
Do you have a favourite quote to
share?
"If there’s a will, there’s a way."
—Unknown
gratitude | 12