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112 TERMS & CONDITIONS
TERMS & CONDITIONS
Please read before booking
NCL BROCHURE 2023–2024
The following information highlights and provides a brief
summary of certain terms and conditions which apply to
your booking. These are NOT our full Terms and Conditions.
Our full Terms and Conditions (CE markets version) apply
to all bookings made from this brochure. It is this version
which is referred to in this summary. These appear on our
website www.ncl.eu and can also be provided by e-mail or
post on request.
You must ensure you have seen and agreed to the
correct full Terms and Conditions prior to seeking
confirmation of your booking.
Our full Terms and Conditions together with the
information contained in the Frequently Asked
Questions section in this brochure and on our website
form the basis of your contract and constitute your
conditions of carriage with NCL (Bahamas) Ltd.,
trading as Norwegian, NCL and/or Norwegian Cruise
Line, a limited liability company registered in Bermuda
(registration no. 34680), with its head office in Miami,
Florida, USA, Our Sales and Marketing contact for
Continental Europe is at Kreuzberger Ring 68, 65205
Wiesbaden, Germany.
Before making your booking, you must read the
applicable full Terms and Conditions and Frequently
Asked Questions section carefully as they set out
our respective rights and obligations. By seeking
confirmation of your booking, we are entitled to assume
that you have done so and accept these as the basis
of your contract. A binding contract between us comes
into existence when we issue a travel confirmation in
acceptance of your booking request unless our full
Terms and Conditions specify an earlier applicable point
of contract. Entering into this binding contract marks the
start of an ongoing business relationship between you
and NCL (Bahamas) Ltd. As part of this relationship we
may use the personal information you provided to us as
part of this booking to provide you with periodic NCL
(Bahamas) Ltd. cruise updates and offers and we ask
that you advise us if you would not like to receive these.
For all cruises which involve international carriage (as
defined by the 1974 Athens Convention Relating to the
Carriage of Passengers and Their Luggage by Sea as
amended by the 2002 Protocol (“Athens Convention”)),
the provisions of EC Regulation 392/2009 on the liability
of carriers of passengers in the event of accidents (which
incorporates certain provisions of the Athens Convention)
and/or the Athens Convention will apply to your cruise
and the process of getting on or off the ship. For any other
travel arrangements which form part of your holiday with
us to which any international convention or EU regulation
applies, our liability will be limited as if we were the carrier
in question entitled to rely on the applicable convention
or regulation (for example, the Warsaw Convention as
amended or unamended, the Montreal Convention and/
or EC Regulation 889/2002 on Air Carrier Liability in
relation to travel by air). Our full Terms and Conditions
contain other limitations and exclusions of our liability to
you as well as the time limits which apply for notifying and
bringing any claim.
Financial security to ensure you receive a refund
of monies paid to us and/or to cover your necessary
expenses for your early return home in the event your
cruise cannot be provided due to our insolvency is
provided by insurance. If applicable for your booking,
a certificate confirming this insurance coverage will
accompany your travel confirmation. Our full Terms and
Conditions provide for the payment of cancellation
charges if you cancel or fail to make payment when
due and for the application of surcharges in certain
circumstances.
The UK Foreign Office publishes regularly updated
travel information on a range of subjects including
safety and security in all holiday destinations on its
website www.gov.uk/foreign-travel-advice which you
are strongly recommended to check before booking
and in good time before departure.
EU citizens require a biometric passport issued by an
EU member state valid for at least 6 months beyond
the date of completion of the cruise. A passport is
also required for all European sailings (Exception:
citizens of Schengen States may travel with a valid
identity card if the booked cruise does not leave the
Schengen Area.). EU citizens with an EU passport
will be advised of current passport, visa and health
requirements prior to travel. This information is also
shown on our website. Requirements may change.
You must complete your Online Check-In at www.ncl.
eu (including passport data) latest until three (3) days
prior to sailing as stated on your travel confirmation.
If registration is not completed before departure
boarding can be denied.
In the event of any flight delay or cancellation, the
airline is responsible for providing such assistance as
is legally required by EC Regulation 261/2004, where
applicable. Where your cruise departs from a port in
the EU, we will comply with EU regulation 1177/2010
in the event of delay or cancellation.
PERSONAL DATA AND PRIVACY
At NCL Holdings Ltd., our mission is to provide superior cruise holidays for our guests. This mission covers all of our activities including the products and experiences we offer on
board our ships and extends to our online community through our websites and interactive features, including applications, widgets, blogs, social networks, social network “tabs” and
other online or mobile offerings (which we collectively call the “Services”). Our Services are owned and operated by NCL Holdings Ltd. (together with its subsidiaries and brands,
NCL, Oceania Cruises, and Regent Seven Seas Cruises, the “Company,” “we,” “our,” or “us”).
Our privacy policy describes what data we collect online and offline and how we use, share and secure that data. It also describes your choices regarding use, access and correction of
your personal data. Personal data is information, or a combination of different types of information, that could reasonably allow you to be identified.
We encourage you to review our privacy policy which can be found at www.ncl.com/about/privacy-policy if you want additional information on a particular topic. If you have any
questions about how we handle or protect your personal data, please contact us at PrivacyTeam@nclcorp.com.