Top 6 Reasons Why Businesses Prefer Missed Call Solutions in 2023

3. Online Polling: Missed call solution is used by the entertainment industry very popularly to
conduct online polling. The polling can be a contest or any competition. The audience can give a
missed call on the assigned number to support a particular contestant.
A business can use it to increase audience attention and participation. Missed call solution is also
used by other industries for conducting elections, feedback collection, surveys, etc. It is also used
by government organizations for online polling and feedback collection.
4. Register Complaints or Requesting Assistance: Many organizations and businesses use missed
call solutions to register complaints or request assistance. When customers give a missed call to
register complaints, a business can simply call back the customers. It helps the business to record
the list of customers and also offers help by initiating the conversation. It helps in rapport building
and enhancing customer satisfaction.
Private and public organizations also use missed call solutions to offer requests for assistance to
customers. For example, Women's helpline number, anti-human trafficking number, mental
health support number, etc. are some of the services offered through missed call solution.
A business uses missed call solution as it benefits the business as well as the customers. It is
customer friendly as well as helps a business in growth. Missed call solution helps in indepthanalysis
as each missed call is recorded. It can be used as a value driven tool for marketization
and sales.