Top 6 Reasons Why Businesses Prefer Missed Call Solutions in 2023

Top 6 Reasons Why Businesses Prefer Missed Call Solutions in 2023?
Introduction
Missed call solution is a cloud-based telephony solution that a business uses to advertise goods
and services. With a missed call solution, when a customer calls on the business number; the call
gets disconnected after a few rings. It is then recorded in the database and the business can
follow back either immediately or later.
It supports carrying out polls or surveys, confirming clients, collecting feedback, etc. Missed call
service helps a business to easily connect with customers, where the cost of communication is
free for the caller. With missed call service no call is missed, missed call rather becomes an
opportunity to communicate and connect with the customers.
Top Six Reasons Why Businesses Prefer Missed Call Solutions in 2023
1. Qualified Lead Generation: Every business size can use missed call solutions to significantly
improve marketing campaigns. It can effectively market through quality lead generation as the
prospect's details are obtained in real time for engagement.
A business can integrate with a virtual phone number for communication campaigns, and
organizations or brands too can effortlessly encourage their audience to connect with the people.
It is very effective for people that call from remote locations. As the solution offers free
communication, the solution easily guaranteed lead generation along with a stable customer
base.

It can also be used to qualify customers with authentication for any service. Missed call solutions
can be used to confirm the identity of a potential customer who wants to buy a product or
service. Missed call solutions can confirm quality and also help to record it in the database.
2. Increase Market Reach: Business prefers missed call solution as it helps to increase market
reach. It leverages the opportunity to obtain feedback from potential buyers and customers.
Missed call SMS campaign that is integrated with a toll-free number can be very effective in
increasing the customer's interest.
A missed call can be used per the convenience of the customers, and it can be used as per the
need and want of the customers predominantly. It helps to offer customer satisfaction and
enhance engagement rates.
Missed call solution also offers 24x7 support that helps customers to offer uninterrupted
services. It also helps a business to be available for the customers beyond time and geographical
differences. It supports business growth and enables easy expansion. It can be used to extend
the business service delivery in multiple locations by catering to more customers.
3. Opt-in & Opt-out Service: A business can use the solution to render customized services or
products which can also be used to prevent hassle for Do-Not-Disturb (DND) numbers. A business
can effectively save the effort and time of pursuing the targeted audience for conversion by
offering opt-in and opt-out features.
It confirms zero spam registration and is customer friendly as only interested people can use it
as per need. This feature supports a business in offering dedicated service to the list of customers
who choose to be on a list. Customers can easily add themselves to the list and also leave as per
their interest or choice.
It also offers to reduce the work load of the agents and offer them more productive time. It helps
to automatically keep the list of customers updated with any manual work. Missed call service
specific for different themes can be used that further supports distinguished documentation. It
makes a business efficient in offering accuracy and seamless communication. It also offers a
professional touch with disciple and organized service delivery.
4. Improve the Efficiency of the Outbound Calling Campaigns: A business can easily promote
products and services through outbound marketing campaigns. Businesses can transmit actionoriented
messages to the target audience. By integrating the missed call solution and automated
outbound solution, a business can improve efficiency.

It supports outbound calling to a large customer base in a very short period. It increases efficiency
and high-quality service delivery. It makes campaigns more engaging and interesting with better
outcomes and productivity.
5. Improved Marketing Campaign Interactivity: Missed call solutions in India are popularly used
to improve marketing campaign interactivity. It is a smart way to obtain customer feedback,
conduct surveys, share information as well as compare performances. A business can do many
things with a missed call service solution. It helps a business improve marketing campaigns by
using the feedback received. It can do the work effectively without any manual or expert
engagement.
6. Seamless Integration with Analytic Tools: A missed call solution can be easily and efficiently
integrated with analytical tools like Google analytics or CRM software. A business can easily
capture and analyze every insight with the reporting interface.
The analytics dashboard supports tracking caller trends and campaign performance that drive
productive business insights. It eventually enhances the success rate of marketing campaigns.
Missed call solution in India has benefited businesses in manifolds with the help of seamless
integration of analytic tools.
Usage of Missed Call Solution
Apart from the top 6 reasons, many more reasons make every business prefer missed call
solutions. It is very economical as it is affordable and many solution providers offer customized
economical packages. Missed call solution in India is used by industries of both public and private
organizations. Some of the usages of the missed call solution are:
1. Registration: A missed call solution can be used to register for events or appointments. It helps
the customers to register without any external assistance. It helps business agents to get more
time for other productive work. The registration is marked complete after a confirmation
message is sent to the customers.
It is used by the healthcare industry, education, social events, etc. It makes the registration
process easier and never misses any call to be recorded.
2. Information Sharing: A business can share information on any specific topic or service through
the missed call service. It can offer information to interested customers who can confirm the
inquiry through a missed call. Using this solution, service providing becomes convenient, focused,
and organized. A business can use specific numbers for specific purposes that make information
sharing easier and more efficient. A business can dedicate information sharing to the targeted
group.

3. Online Polling: Missed call solution is used by the entertainment industry very popularly to
conduct online polling. The polling can be a contest or any competition. The audience can give a
missed call on the assigned number to support a particular contestant.
A business can use it to increase audience attention and participation. Missed call solution is also
used by other industries for conducting elections, feedback collection, surveys, etc. It is also used
by government organizations for online polling and feedback collection.
4. Register Complaints or Requesting Assistance: Many organizations and businesses use missed
call solutions to register complaints or request assistance. When customers give a missed call to
register complaints, a business can simply call back the customers. It helps the business to record
the list of customers and also offers help by initiating the conversation. It helps in rapport building
and enhancing customer satisfaction.
Private and public organizations also use missed call solutions to offer requests for assistance to
customers. For example, Women's helpline number, anti-human trafficking number, mental
health support number, etc. are some of the services offered through missed call solution.
A business uses missed call solution as it benefits the business as well as the customers. It is
customer friendly as well as helps a business in growth. Missed call solution helps in indepthanalysis
as each missed call is recorded. It can be used as a value driven tool for marketization
and sales.