Performing Arts - Moodle@SGS - Stroud College

THE
LOW
DOWN
LEARNER HANDBOOK
12/13

Contents
Section 1
02 Welcome
04 Learner Calendar
05 Induction Checklist
06 Maps
09 Staying Safe at South Gloucestershire & Stroud College
Section 2
11 Campus Facilities
13 Travelling to College
15 Learning Resource Centres
Section 3
19 Student Union
22 Filton Extra
Section 4
23 Learner Support
24 Accommodation
24 Careers & Guidance
25 How can the Careers Service help you?
27 Learning Support
27 Work Placement
30 Financial Support
Section 5
34 Exams
Section 6
35 Health & Safety
Section 7
38 Learner Charter
40 Learner Disciplinary Procedure
42 Learner Attendance, Punctuality and Retention
Policy and Procedure
44 Plagiarism
44 Drugs & Alcohol Policy
45 Safeguarding Information for Learners
48 Anti-Bullying and Harassment Policy
56 Single Equality Policy
Section 8
62 Learner Code of Conduct
64 Code of Practice for Computer Use
65 Useful Contacts

Welcome
Dear Learner
Welcome to South Gloucestershire & Stroud College
South Gloucestershire & Stroud College is the new name for
Filton College following a merger with Stroud College in February 2012.
We want to positively change people’s lives and add value to the
social and economic wellbeing of our communities. We do this by
providing high quality, innovative, accessible education and training
in a friendly culture of mutual respect and support.
We operate over five main sites:
• SGS Filton supports our A Levels and much of our vocational and
skills provision is based here
• SGS WISE is a purpose built site accommodating our sport, performing and creative arts courses.
• SGS Bristol is our specialist art facility based in the nationally renowned
Royal West of England Academy
• SGS Clifton at Bristol Zoo Gardens accommodates our specialist animal care courses
amongst this world class facility
• SGS Stroud is a vocational college offering a wide range of courses for communities in
the south of Gloucestershire
We aim to provide you with a successful and enjoyable experience at all of our sites and I look forward
to greeting you all in the new academic year.
Kevin Hamblin
Principal and Chief Executive
What we offer
• the very best teaching
• personal tutors who really care for you
• a wide range of enrichment activities from Sport, Keep Fit, Film, Dance, Duke of Edinburgh,
Army Cadet Unit, Web Design, Music, and DJ-ing (see separate SGS Filton Xtra brochure)
• additional support for those learners who require extra help with their studies
• a friendly, caring environment with high expectations at all times.
Filton College only allows smoking
in outside designated areas
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Welcome
Welcome to South Gloucestershire & Stroud College
On behalf of all of the staff at South Gloucestershire & Stroud College, I’d like to take the opportunity to
welcome you to our college.
On 1 February 2012, Filton College in South Gloucestershire and Stroud College in Gloucestershire
merged to form South Gloucestershire & Stroud College. This is a very exciting time for the new
college and there are many opportunities for learners from each of our campuses to contribute to the
success of SGS College. You may wish to become a learner representative or become a Student Union
representative with the opportunity to meet with peers at other campuses. If so, please speak with our
Learner Liaison Officers based at both South Gloucestershire and Stroud Campuses.
Whatever your reasons for choosing to study with us, we will endeavour to ensure that your experience
is positive, enjoyable and successful. For many of you this will be a fresh start, possibly studying subjects
that are new or something you’ve always wanted to know more about. For others this may be a return
to study, either continuing your course or returning to education after a period of doing other things.
Whether you are studying full-time, part-time or on the job training, your entitlement to education at
South Gloucestershire & Stroud College is the same.
This handbook is designed to give you Information that will support your time with us, however if you
cannot find answers to your queries here, please contact your tutor/learning mentor or Learner Services
who will be able to either supply the information or point you in the direction of the answer.
In addition to your studies there are a range of extra-curricular activities available to you either through
our formal enrichment programme or through the Student Union. You can find out more about this in
the following pages.
I trust that you will find your experience at South Gloucestershire & Stroud College stimulating,
informative, fun and successful. If, however there are situations that are preventing this eg: financial
worries, stress, learning needs – no matter how small, please come and see us in the Learner Services
Offices where our teams of people are available to assist you.
I wish you success and enjoyment.
Rosheen Hucker
Head of Learner Services

Learner Services Office Hours
SGS Filton SGS WISE
Monday 8.15am – 7.45 pm 8.45 – 5.15 pm
Tuesday 8.15am – 7.45 pm 8.45 – 5.15 pm
Wednesday 8.15am – 7.45 pm 8.45 – 5.15 pm
Thursday 8.15am – 7.45 pm 8.45 – 5.15 pm
Friday 8.15am – 4.45 pm 8.45 – 12.15 pm
SGS Bristol
We do not have a permanent Learner Services office available at Queens Road. However, a member
of the team will always be made available on request. Speak to the main reception to arrange an
appointment.
Telephone Numbers
South Gloucestershire Campuses
Main College Switchboard 0117 931 2121 (General enquiries and first point of contact)
Filton Campus Learner Services 0117 909 2297
WISE Campus Learner Services 0117 919 2605
Bristol Campus (Queens Rd) 0117 973 6259
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Learner Calendar 2012/13
Terms Dates Activities
1 Wednesday 5 September 2012 Access Enrolment
A Level, Access and GCSE Teaching begins
Thursday 6 - Monday 10 September 2012 Vocational Enrolment (WISE Campus)
Monday 10 September 2012 Vocational Teaching starts (FE)
Tuesday 11 September 2012 Freshers’ fair - Filton Campus
Thursday 13 September 2012 Freshers’ fair - WISE Campus
Monday 17 - Friday 21 September 2012 HE induction week
Monday 24 September 2012 Teaching starts on HE courses
Monday 24 September 2012 Parents’ evenings for new learners during this week
Thursday 25 & Friday 26 October 2012 INSET days; college closed for day-time lessons
Monday 29 October - Friday 2 Nov 2012 Half term break
2 Monday 5 November 2012 Teaching resumes
Monday 12 November 2012 Parents’ evening for A-level learners during this week
Monday 12 November 2012 Parents’ evening for vocational learners during this week
Thursday 20 December 2012 College Christmas celebration service
Thursday 20 Dec 2012 - Friday 4 Jan 2013 College Closed - Christmas holiday
3 Monday 7 January 2013 Teaching resumes
Monday 4 - Friday 8 February 2013 Planning and Review Week
Monday 11 - Friday 14 February 2013 Half term break
4 Monday 18 February 2013 Teaching resumes
Monday 25 February 2013 Parents’ evening for vocational learners during this week
Tuesday 19 March 2013 Parents’ evening for A-level learners during this week
Monday 25 March - Friday 5 April 2013 Easter holiday
5 Monday 8 April 2013 Teaching resumes
Monday 6 May 2013 May Day bank holiday
Monday 27 - Friday 31 May 2013 Half term break
6 Monday 3 June 2013 Teaching resumes
Friday 5 July 2013 Formal end of year for learners

Induction Checklist
Welcome to South Gloucestershire & Stroud College
South Gloucestershire Campus
Check enrolment receipt
Qualifications on entry form - checked and signed by tutor
Material fees collected & receipt issued
College Learner Charter
Health and Safety/Emergency evacuation procedure
At Risk and Disciplinary procedures
Equal opportunities (Single Equality Policy)
Harassment and Bullying policy
Drugs and Alcohol Policy
Learner Services
Learning Resource Centre
Student Union/Enrichment
Full Time Learner Code of Conduct
Code of practice for computer use
Financial Support
College facilities, (sports, refectory etc)
Course handbook
Course Timetable (if appropriate)
Tutorial System (if appropriate)
Work Placements (if appropriate)
CRB checks (if appropriate)
Progression
Who’s Who: Student Administrator/Course Team Leader/
Head of Department/ Head of Faculty
Sickness/Absence procedure and relevant contact details
One to one interview (right choice interview - if appropriate)
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Maps
FILTON CAMPUS
SBR and
Apprenticeships

FILTON CAMPUS
Learning Support
Adult Foundation
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Art Teaching Rooms
Public Services
Staff Room WS18
Teaching Room
Staff Room
Kiln Room
F40 & F41
F42
The
Hub

Staying Safe and Healthy
at South Gloucestershire
& Stroud College
South Gloucestershire & Stroud College is constantly working towards
improving the health, safety and well being of the whole College and local
community. In order to achieve this, we work with many different agencies and
request you respect our neighbours by behaving appropriately and by parking
sensibly in the surrounding areas.
You will be provided with an ID card and a lanyard when you enrol. This must
be worn around your neck at all times whilst on the premises. If you do not
have it on, you may be asked to leave the premises.
South Gloucestershire & Stroud College premises and grounds are a
smoke free area with the exception of designated smoking zones,
please respect the wishes of fellow learners and only smoke in these
areas and not whilst walking to them. Disciplinary action will be taken
against those who break this rule.
We have many services to support your health and well being, however,
we have a zero tolerance to drug dealing and always involve the police.
If you are involved in this we will remove your place at college. We also will
not accept bullying of any type and always respect the differences of our
staff and learners, please refer to the policies at the back of this book or
access our website (www.sgscol.ac.uk) if you require more information
about this.
During your time at college, you may experience issues that you need
help with, we have therefore, developed the following services for learners:
- Youth-Bytes: The College understands that it can be difficult discussing
some issues with Learner Services or in Tutorials, for example, drugs, bullying,
problems at home. To help, a PC desktop resource called Youth-Bytes has
been designed so that learners have the most up to date health and welfare
information at their fingertips. These messages appear in a small window in
the top corner of the PC screens in the LRC at WISE and Filton Campuses
and change on a regular basis. If you wish to find out more information and
see a relevant message, click on it and it will take you to an appropriate and
college approved website with lots of useful tips and advice. None of your
personal details are recorded or linked to the websites visited through
Youth-Bytes. The websites you are linked through to will not be a source of
embarrassment in a busy LRC.
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• Awareness Days and Weeks throughout the academic year with events, info stands and guest
speakers.
• College counsellor: free and confidential counselling sessions for learners
• Sexual Health support is available from the Student Union team who can provide basic sexual health
advice. If you are under 20 they can also provide you with free condoms.
• Drug and Alcohol advice: 1-2-1 support available on request
• NHS Stop Smoking Service: individual and group support to quit and stay smoke free.
Car parking at our Filton Campus is always problematical and we recommend you arrive in plenty of time
in order to find a space, which may be offsite. Please note: the gates of the car park are locked at night
so if you are having problems starting your vehicle, please inform reception as your car may be locked in
overnight.
For those of you who have responsibility for children, please note that we cannot, for insurance
purposes, allow them into college whilst you are attending classes/tutorials or using the college facilities,
eg Learning Resource Centres. If you have an appointment and they have to come with you, please note
that they need to be with you at all times and under strict control.

South Gloucestershire
Campus & Facilities
SGS Filton Campus Catering
Every learner matters and so providing healthy and affordable food to our learners is our priority. We
welcome your constructive feedback on our catering services.
Route 38:
SGS Filton Campus’s retro 1950’s American style diner in E Block provides an exciting and vibrant
meeting place to relax and eat. Offering a wide range of tasty menu options, from a 99p sandwich to a
full hot meal deal. Open from 7.30 am until 3.00 pm Monday - Friday.
The Starbucks Coffee Shop:
Located by Reception - the Starbucks Coffee shop is open providing exactly what you would find in
your local high street Starbucks. Offering a wide range of hot and cold drinks, (including the Starbucks
Frappuccina), paninis, sandwiches and a range of tasty homemade treats. Open during term time, until
8.00 pm Monday - Thursday and 3.00 pm on Friday.
The A Block Coffee Bar:
In the A Level Centre – is open for hot and cold drinks and a range of exciting food options. Open from
8.45 am until 2.00 pm Monday - Friday during term time.
There are also a number of vending machines around the College buildings where you can find snacks,
confectionery and drinks.
SGS WISE Campus Catering
The Hub Cafe:
The Hub Cafe is located next to the main entrance. It is open for breakfast, lunch and snacks from
7.30 am until 4.30 pm during term time, why not also grab a coffee while you are there! It is also open
occasionally at weekends during special events.
The bar at WISE Campus is only open during the evening for adults using the sports facilities. There
are also a number of vending machines around the College buildings where you can find snacks,
confectionery and drinks.
BodyWise Gym
The WISE Campus is home to our state-of-the-art gym. If you want to use the College gym to raise your
fitness, contact Graham Williams at the WISE Campus to ask about membership.
Email: Graham.Williams@sgscol.ac.uk or Tel: 0117 919 2613.
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WISE Campus Art Shop:
Primarily for Art & Design learners, the Art Shop has all kinds of art supplies to buy. from scrapbooks to
end of year portfolio carriers, all at discounted prices. Call in to WISE, Bristol School of Art reception for
more details or contact Debbie Lewis at the WISE Campus for opening times.
Email: debbie.lewis@sgscol.ac.uk or Tel: 0117 919 2739.
Hairdressing/Beauty Salon:
The Filton Campus has a Hairdressing and Beauty Therapy salon that is open to staff, learners and the
general public. It offers a full range of services and treatments, using quality products at reasonable
prices. To book an appointment or find out more feel free to pop in to our new Reception office adjacent
to the Cafe.
Car Parking:
Car parking at our Filton Campus is extremely limited and you are unlikely to be able to park your
vehicle if you arrive later than 8.30am. Parking is available in the roads around the college however
please be mindful of the access required by our neighbours to their property. We work very closely with
the local police and they are very clear that any car parked on a pavement, blocking an access gate or
causing an obstruction to the highway will receive a parking ticket and risks being towed away. There is
ample parking at our WISE Campus and a regular shuttle bus service runs between the two sites.
You will not be able to park your vehicle in the Filton Campus Car Park for courses between 8.00am
and 5.00pm without a college permit which should be clearly displayed at all times. The permit will not
guarantee a parking space but will allow us to monitor who uses our facilities.
In the event of a change of your vehicle, it is your responsibility to change your permit. Anyone found
abusing the system will have their permit withdrawn. Application forms for the permits will be available
via your Student Administrator during September. There is no charge for the permit.
There is no designated car parking at SGS Bristol Campus (Queens Road) but good public transport
links.
There is no free car parking at the SGS Clifton Campus (Zoo) but you can use the public car park.

Travelling to SGS
South Gloucestershire
Campuses
Buses
Although SGS South Gloucestershire Campuses are well served by local buses the cost of travelling can
soon mount up. The College sells discounted bus tickets for Bristol First Buses. These are available from
the Finance Office at the SGS Filton Campus.
Full time learners can buy ‘Bristol First Bus Student Tickets’, these give even greater discount. To buy
these tickets, first you will need to apply for a ‘Student Photocard’. Simply complete the application
form and take it, along with £10 and a passport size photo, to any one of the following:
• Bristol Bus Station
• Bath Bus Station
• Travel Bristol Info centre, Colston Avenue
• SGS Filton Campus, (Finance office)
• Or send to: The Passes Administrator, First Enterprise House, Easton Road, Bristol BS5 0DZ.
* The £10 photocard is only available to Full-Time Learners. If not a Full-Time Learner, we sell discounted
Bristol First Bus tickets for 1 week, 4 weeks or 10 journeys.
SGS Filton Campus also sells the ‘Smart Card’ for use on the UWE ULink Buses - these are £10 and can
be topped up on the bus.
For further information on local timetable and route enquiries please contact:
South Gloucestershire website
www.southglos.gov.uk (bus timetables)
Traveline Tel: 08971 200 22 33
www.traveline.org.uk
First Bus (Bristol) Tel: 0845 602 0156
www.firstgroup.com
First Bus (Bath & Weston) Tel: 0845 606 4446
Wessex Connect Tel: 0117 969 8661
www.wessexconnect.net
South Gloucestershire Bus & Coach Tel: 0117 979 3311
www.southgloucestershire.co.uk
Stagecoach in South Wales Tel: 0144 368 7682
www.stagecoachbus.com
UWE - Frenchay Campus, Coldharbour Lane, Bristol BS16 1QY
Tel: 0117 965 6261
www.uwe.ac.uk
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Trains
Bristol has two main stations, Temple Meads and Bristol Parkway. Both link up with the entire main
railway network.
Bristol Parkway and Filton Abbeywood are the two local stations for SGS South Gloucestershire
Campuses, each within a short walk from both our Filton and WISE Campuses.
A Student Railcard may qualify you for reduced fares (up to a third on most travel).
To get one you’ll need to provide:
• Evidence of your age if you are 16 to 25 years old or
• Proof that you are studying 15 hours per week if you are a mature learner.
• Proof of full time enrolment
• A passport-sized photograph.
You will be charged a small fee for the Railcard. It lasts for 12 months and can be purchased from your
local train station.
For further local and national rail information contact:
National Rail Enquiries Tel: 08457 48 49 50
www.nationalrail.co.uk
Customer Services Tel: 0845 602 0156
For Wales & West recorded information Tel: 08457 02 36 41
Severnside Community Rail Partnership
Severnside Community Rail Partnership in association with First Great Western has a season ticket that
covers the old Avon area and represents good value for money for learners aged between 16 and 17.
The season tickets can only be used in term time and cover the following areas:
South Gloucestershire
Bristol City Council
North Somerset
Bath & North East Somerset
South Wales (from Newport)
For further details contact SGS Filton Campus Learner Services in CG.11 or SGS WISE Campus Learner
Services in G32
Bicycles
There are new bicycle pods at the SGS Filton Campus and SGS WISE Campus, and cycle racks at SGS
Bristol Campus (Queens Road). Learners are advised to use High Category D locks to secure their
bicycles as these cannot be cut through and the college cannot accept responsibility for bicycles left on
the premises.

Car Parking
South Gloucestershire Campuses have access to free car parks however parking permits are issued to
staff and learners for use at SGS Filton Campus. Both sites have parking facilities for disabled learners.
For learners studying at our SGS Bristol Campus (Queens Road) metered parking and a multi-storey car
park are close by. Please do not leave valuables in your car and take every precaution to secure your
vehicle as the college cannot accept responsibility for vehicles left on the premises
South Gloucestershire Campus Shuttle Bus
This is a free mini bus service that makes regular journeys between SGS Filton Campus and SGS WISE
Campus. Any learner or member of staff may use this to either attend meetings, classes, clubs or simply
park easily at SGS WISE Campus and travel to SGS Filton Campus for lessons. Timetables are available
at both Reception desks.
Learning
Resource Centres
South Gloucestershire Campus has three Learning Resource Centres (LRCs) or libraries, at Filton
Campus, Bristol Campus (Queens Road) and WISE Campus - your college ID card allows you to
use all of them but you will find different collections of books in the various LRCs:
Filton Campus
• 74 PCs in total
• Divided into two rooms, one for quiet and silent study and the other for social study including
tables for group study
• A number of PCs with accessibility software, scanners and Photoshop
• Driving Test theory and practice software
• DVDs
• Fiction and graphic novels
• Careers section with up to date university prospectuses
• Newspapers, general interest magazines and subject specific journals
• Books and CDs for people learning English
• Masses of titles covering:
• Hair and Beauty
• Sciences (including Animal Care)
• Social Sciences (including Early Years Education and Health and Social Care)
• Travel and Tourism
• IT
• Law
• Business
• Management
• English
• Humanities
• Maths
• Public Services
• Construction
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Bristol Campus (Queens Road)
• Large Mac suite
• Large collection of Art, Design and Photography books and journals
• Photography equipment to borrow
WISE Campus
• 40 PCs in total
• Separate Art Resource Room with 3 PCs and Photography resource section
• Large collection of Art, Design and Photography books and journals
• Books and magazines covering various aspects of Sport
• Musical scores, CDs, DVDs and other resources for Performing Arts and Media
There are eleven members of staff who can:
• Help you to find information for your coursework from books, journals and online resources
• Help with referencing
• Help you to use computers, scanners, printers and software
• Help you to check your print balance and release your documents in the print queue
• Reset your password
• Help you to navigate your way around e-campus and Moodle
• Help you to access your student email
• Show you where to save your work safely
• Show you where the books are kept for your subject and how to access relevant information

We have three professional librarians who can help with subject specific research and academic writing
who can also run various research sessions on request.
The LRC has a website that can be accessed from inside and outside college and includes information
and links to the following resources:
• LRC catalogue - where you will find what books and DVDs we have
• E-books
• Recommended websites
• Online journals and resources/databases
• General information about the LRC
• Latest news about the LRC
In all we have over 110 PCs for independent study. We have a range of assistive technology that
includes large screens, coloured overlays, ‘Text Help’ and ‘Dragon’ dictate software. In addition we sell a
range of stationery.
Your FCS number (which is printed on your college ID card) is needed to log onto the computers and
access other services. At Filton Campus LRC computers are available for two hours in the quiet study
room and for one hour in the social study room. At WISE Campus PCs are available for 90 minutes at
any one time. If you leave the computer inactive for more than 10 minutes you will automatically be
logged off. Saving your work regularly is very important. There is protected space for you to save your
work on both the ‘H’ drive and the ‘sky drive’ via your student email. Please, please, label your USB
sticks, we have many left behind in the LRC over the year and we try to return them to their owners, but
only if we can find out to whom they belong.
There are guidelines in all three LRCs to help ensure that learners are able to work quietly without
disturbance or distraction. Everyone’s cooperation is needed for this to succeed.
The LRC guidelines:
1. Wear your ID card at all times
Your college ID card must be produced to borrow resources or at the request of a member of staff
2. Only college-related work is allowed in the LRC
You may not play games. ‘You Tube’ is only acceptable if it is college related.
3. Work quietly
Talking and laughing loudly make it difficult for other people to work. Ensure your music cannot be
heard by anyone else. Mobile phones should be set to silent and conversations taken outside.
4. No food or drink in the LRC
Except bottled water or drinks in screw top bottles - this is because they cannot spill easily. The
keyboards and work areas get contaminated very quickly and alarming amounts of bacteria grow;
running the risk of spreading sickness. There are wet wipes available for you to clean the keyboard if
you find one that is greasy or sticky.
5. Keep to the ‘IT Code of Conduct’
It is against the IT Code of Conduct to use someone else’s log in. Keep your password secret. Do not
access inappropriate internet sites. Do not tamper with any equipment or plugs or floor boxes. Be
aware that all of the computer screens are monitored by LRC staff at the desk.
The LRC staff are always happy to discuss the guidelines and receive suggestions about how the service
could be improved.
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Opening Times
Filton Campus:
Term Time: Monday and Wednesday 8.30am - 5.00pm
Tuesday and Thursday 8.30am - 7.00pm
Friday 8.30am - 4.30pm
Vacations: Monday to Friday 9.00am - 4.30pm (where possible)
Telephone: 0117 909 2224
WISE Campus:
Term Time: Monday to Thursday 8.30am - 5.00pm
Friday 8.30am - 4.00pm
Vacations: Closed
Telephone: 0117 919 2648
Bristol Campus (Queens Road):
Term Time: Monday 9.00am - 5.15pm
Tuesday to Thursday 9.00am - 12.30pm and 1.30pm - 5.15pm
Friday 9.00am - 4.30pm
Vacations: Closed
Telephone: 0117 973 6259
Ecampus
This portal contains all the information that a learner needs
to know about life at South Gloucestershire Campus and
the services available to them.
Moodle
(Modular Object Orientated Dynamic
Learning Enviroment)
Moodle is our Virtual Learning Environment (VLE).
This is a great teaching tool to complement your
face-to-face classes where you can find all the learning
material for your course and communicate with your
teacher.

Student Union
South Gloucestershire & Stroud College Student Union is here for all learners!
The South Gloucestershire Campus Student Union is based in Route 38 at Filton Campus and G32
Learner Services at WISE Campus. We offer advice, support, events, trips, charity fundraising,
experience, as well as a place to make new friends and get your NUS discount card or hoodie.
September 2012
Freshers’ fair!
Come and buy your NUS card, meet the SU team and find out about local groups that could help you.
Also, pick up the Enrichment brochure with loads of free activities!
October 2012
Black History Month!
You are invited to eat for free in the Student Union at Filton Campus. Food from Jamaican, African,
South Asian and Chinese cultures will be served. You can also learn more about Black History, cultures
and traditions by watching films and listening to music provided by the SU.
Student Union Elections
Represent your fellow students by running for either the Student President or Vice President role and
have you voice heard.
Amsterdam Trip!
4 days and 3 nights in the fun loving city of Amsterdam! Visit museums, shop in the Jordaan or take a
tour on the canals. Come to the Student Union or G32 for more info.
November 2012
Diwali!
Celebrate the Festival of light with us.
Table Football Tournament!
Think you are up to the challenge. Compete against your fellow learners for a special prize to the winner.
Children in Need!
Got any ideas for fundraising? Let us know and we can support your efforts to raise loads of money!
December 2012
Clothes Show in Birmingham!
Put your name down for the organised coach trip to a professional fashion show. If you love to shop then
this is the trip for you! Come to the Student Union or G32 for more info.
Student Party!
End the year in style at the SU Christmas party. Look out for posters.
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January 2013
Trip to Dublin!
A day trip to Dublin will be available or a weekend can be arranged on request. You can look forward to
tasting the Guinness in the Temple Bar area and plenty of January sales shopping. Come to the Student
Union or G32 for more info.
February 2013
Chinese New Year!
Help us to celebrate this traditional Chinese festival with free Chinese food and fun quizzes.
Valentines party!
Dance the night away at the SU Valentine’s party.
Barcelona trip!
Fancy a city trip to Spain? Put your name down early in
the SU office as places will go quickly.
March 2013
Culture Month @ WISE Campus!
More free food, including Jamaican, African,
South Asian and Chinese. There will also be cultural
quizzes and prizes for the winners.
New York, New York!
Your chance to visit the Big Apple for 6 days and 5
nights. 20 places available so put your name down
early. Tour the Statue of Liberty, Broadway,
Central Park or shop till you drop. Come to the
Student Union or G32 for more info.
April 2013
St Georges Day!
On the 23rd April celebrate all things English with
free food and cultural quizzes.
May 2013
Alton Towers!
Find out how brave you are on Oblivion! Great
rides and a fun day out. Come to the Student Union
or G32 for more info.
Table Football Tournament!
Another chance to challenge fellow learners and
win prizes.
June 2013
Party!
Get your glad rags on and join the rest of the
College in the end of year party.
Come to the ….... well you’ve got the idea by now!

Throughout the Year
We are also keen to organise activities/trips upon request so tell us what you want and have your voice
heard. We will do our best to accommodate all requests.
Getting involved
You can get involved in the Student Union at different levels or you might just want to pop in to buy
your NUS card or hoodie. If you want to be more involved, you could join the site assembly or run for
President/Vice President and help organise, set up and run events, both in and out of College. This is
a fantastic way to meet new people and gain valuable experience to add to your UCAS application if
you’re going to Uni or to add to your CV if you are job hunting. You might also like to take part in the
Peer Mentoring Scheme, helping other learners and gaining valuable experience of mentoring at the
same time.
Student Union Jobs
President/Vice President
Class Reps
General Helpers
NUS Cards
NUS Xtra cards are available to all learners, full and part time of any age. If you enjoy shopping in the
high street or on the internet, get an NUS Xtra card. This costs £12, and you can order one online from
www.nusextra.co.uk or buy one from the Student Union, Filton Campus or Learner Services G32 at WISE
Campus.
Got talent?
Come and share it in your SU! We need outgoing, friendly, enthusiastic people so come and get involved.
Need Support?
If you have a problem and don’t know what to do about it, come in and see us. If we can’t solve it, we
usually know someone who can.
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Filton Xtra
Filton Xtra!
This year you can join loads of Xtra activities - for free! Take your pick! Whatever your passion, there’ll be
something to suit you!
Please read our separate brochure about all the enrichment activities. You can also find details on
www.sgscol.ac.uk where you will see the timetable, if there is an activity you are interested in, just go
along!
Don’t forget to give us your ideas and suggestions for even more activities.

Learner Support
Welcome To Learner Services
The Learner Services team offers a range of services and support for both full time and part time
learners during your time at South Gloucestershire & Stroud College. We want to help you achieve
your goals and successfully complete your course of study. South Gloucestershire & Stroud College
recognises that learners are individuals so we aim to provide a person-centred service designed to best
meet your needs. The Learner Services Team have experience in supporting a diverse range of learners
and work closely with full and part time learners, learners with disabilities and additional learning needs.
NB All information regarding financial support was accurate at the time we published this brochure,
however, Government changes to policy are ongoing and may result in changes to what appears here.
Where can you find us?
Filton Avenue Campus:
Learner Services Office CG11
WISE Campus:
Learner Services Office G32
Bristol Campus (Queens Road):
Main reception 0117 973 6259
Or alternatively our telephone number is 0117 909 2297
(for general enquiries please contact the main college switchboard on 0117 9312121).
We actively promote Equal Opportunities and work to raise awareness and diversity and build mutual
respect within the college to ensure an inclusive learning environment.
Residential
Bursaries
Accommodation
Student Union
Chaplaincy
Childcare
Funding
Careers
Guidance
Learner
Services
How can we
help you?
Counselling
Connexions
Disability
Work
Placements
Welfare,
Financial Help & info
on Transport
Learner Support
inc. Dyslexia
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Accommodation
An accommodation service is available for learners who require temporary accommodation whilst
studying at South Gloucestershire Campus. Our Accommodation Officer has a wide range of information
on the different types of accommodation available.
• Learners moving away from home for the first time often choose the security and home-from-home
appeal of a room in a family home. Host family accommodation includes breakfast, evening meal and a
couple of loads of washing per week.
• Self-catering in a family home – Learners have their own bedroom and live within a family home but
are self-sufficient and cook for themselves
• Rented Accommodation – living independently in a rented/shared house
If you are interested in hosting a South Gloucestershire Campus learner in your home,
please contact Tina Gay, Accommodation Officer (details below)
For further information contact:
Tina Gay
Accommodation Officer
Tel: 0117 909 2227
Email: Tina.Gay@sgscol.ac.uk
Careers & Guidance
The Careers Team at South Gloucestershire Campus are here to help you make decisions about your
future, whether you want to find work, remain in education, or take some time out.
We will not tell you what to do, but we hope that you will use the careers facilities as often as you need
to, at a time which is right for you. We look forward to seeing you!
Who are the Careers Team?
Kate Kitchen (Careers Adviser) Tel: 0117 909 2225
Annie Wheeler (Guidance Worker) Tel: 0117 909 2225
Email: careers@sgscol.ac.uk
Kate and Annie are here to help you make decisions about your future, whether you want to find work,
remain in education or take some time out.
As well as being contacted by phone or email, simply come along to the Learner Services Office,
whether the Filton Campus (CG.11) or WISE Campus (G.32) to book an appointment.
Careers cover at WISE Campus
An advisor will normally visit the WISE Campus all day on Tuesday and Wednesday morning and will be
available in the Learner Services office (G32) during term time. Appointments can be made in advance by
contacting the Learner Services office at the Filton Campus on 0117 909 2225 or alternatively if you have
a quick enquiry call in to see us on Tuesday or Wednesday mornings.

How can the Careers Service help you?
Careers Guidance Interviews on a 1:1 basis
The service is confidential and impartial. It will take about 40 minutes. You can ask any questions about
issues that may be concerning you such as:
• What qualifications will I need?
• Will there be any help financially?
• What happens if I am on the wrong course?
• What qualifications will I need to return to work?
• On completion of my course can you help with job search skills?
Job Search skills
• Help with finding a job, CVs, job applications and interviews.
Job Vacancies
• We have a selection of jobs which are displayed outside Filton Campus Learner Services office on the
Job Vacancy Board and on ecampus.
Mock Interviews
• For jobs and higher education are offered to any learner on an individual basis.
• Book through Learner Services.
Dedicated Careers Centre and Careers Information Online
Our centre is situated at the Filton Campus, opposite the Learner Services office and is an area for
personal research and consultation on an individual basis. The room is well resourced with up to date
prospectuses for universities and colleges as well as a range of literature on employment and higher
education. We also have a careers section on ecampus that contains information and guidance notes on
many different career topics.
Careers software package
Pathfinderlive+HE - www.pathfinderlive.co.uk
• This is a careers software package that is licensed to South Gloucestershire and Stroud College
learners. It can help you with your career choices through psychometric tests and careers information,
for all ages, subjects and levels.
• To register, just put in the authorisation code: f2e024d39f1d and create your own username and
password. You will now be able to access your account through any computer.
Careers Library
The Learning Resources Centres at Filton Avenue and WISE contain careers information, reference
books, prospectuses, videos etc.
Connexions Personal Advisor
Connexions have allocated one Personal Advisor (Pam) to South Gloucestershire Campus. The advisor
can work on a one-to-one basis and appointments are made on a referral basis only. Pam is in on
Thursday mornings. You can also visit the Connexions Centres. To find the nearest centre to you visit
the website www.connexionswest.org.uk
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Chaplaincy
The Chaplaincy is inter-denominational and exists to serve all members of the college – staff and
learners – regardless of belief or background. Together with the Christian Union, the Chaplaincy provides
opportunities to discover and deepen faith, and develop spiritually.
To find out more please contact Paul Smith, College Chaplain on 0117 909 2278
Counselling
Once you are enrolled on a course at South Gloucestershire Campus we provide a confidential,
professional Counselling service which is available, totally free to all learners. By talking things over with
someone who is uninvolved and non-judgemental you will be able to find your own solutions, come to
your own decisions, and discover different ways of looking at and coping with your life. The areas in
which Counselling may be helpful are:
• Family problems
• Difficulties with relationships
• Problems at college and study issues
• Hurt resulting from the loss of someone close to you
• Low self esteem and lack of confidence
• Depression and anxiety
• All worries and concerns are treated respectfully and confidentially.
For further information or to make an appointment contact the College Counsellors
on 0117 909 2297/8 (Filton Campus) or 0117 919 2605 (WISE Campus) or
email: counsellingservice@sgscol.ac.uk
Tutorial Provision
All full time learners have personal tutors and have regular one-to-ones. We are committed to a tutorial
programme that supports academic and personal needs, whether learners want to progress into Higher
Education or prepare for future employment or training. Your tutor is your main contact with a course
and the College and will talk about:
• Agreeing SMART targets which will be regularly reviewed at tutorial
• Challenge and stretch you in order to reach your full potential
• Your future after the course. Whether to move to higher level course, employment or training
• Progression on the course
• Study and assessment skills
• Support needs
Parents/Guardians will have an opportunity to meet tutors/teachers at Parents’ evenings to discuss your
progress.

Learning Support
We offer support in a number of different ways, including in-class support, skills development sessions,
extra time and/or other exam concessions and using assistive technology like ‘text-help’ and ‘Dragon’
dictate software. Our support teams have close links with course tutors to ensure that you receive the
most appropriate support to meet the requirements of your course and develop the underpinning skills
needed to progress.
Examples of help provided:
• Specialist support with literacy and numeracy
• Provide study skills with help to organise course work and plan assignments
• Support for learners with dyslexia, dyspraxia, Aspergers syndrome and other learning difficulties
• Arrange testing and assessment for exam concessions
For further details please contact Jacqui Andres on 0117 909 2293 or
email Jacqueline.Andres@sgscol.ac.uk
Disability and Health Support
If you have any additional support needs due to a physical impairment or mental health issue then it is
important that you let us know so that we can make reasonable adjustments and provide extra support.
Filton is committed to offering equality of opportunity for everyone.
Ways in which we can help:
• Liaison with outside agencies
• Support in the classroom
• Provide specialist equipment and assistive technology to help you study
• Support for learners with severe dyslexia, hearing and/or visual impairment, physical disability,
mobility needs, learning difficulties, mental health issues, epilepsy and asthma, amongst others.
For further details please contact Suzanne Waloch on 0117 909 2307 or
email Suzanne.Waloch@sgscol.ac.uk.
Work Placements
South Gloucestershire Campus learners undertake work placements on many of our vocational courses.
Placement duration varies from course to course, but many now operate a one-day per week placement
throughout the whole academic year. If you can offer learners a placement within your business or are
interested in finding out more about work placement in general please contact:
Steve Hall Work Placement Co-ordinator Tel: 0117 909 2204 or email
Steve.Hall@sgscol.ac.uk
Amal Panah Work Placement Officer Tel: 0117 9092381 or email
Amal.Panah@sgscol.ac.uk
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Criminal Records Bureau (CRB)
CRB enhanced disclosure checks are required for learners who will be working with children and
vulnerable adults, or may have access to confidential information. Learners are encouraged to disclose
any unspent convictions, warnings or cautions etc to the College’s Work Placement Officer, Personal
Tutor or Head of Learner Services before enrolment. If in the College’s view the CRB enhanced disclosure
reveals information which makes the learner unsuitable for their chosen course then the learner will not
be enrolled but alternative course options will be discussed.
Welfare
The Learner Services Team can provide you with information, help and advice about such matters as:
• Personal Issues
• Finance Funding
• Welfare benefits
• Childcare
• Grants and loans
• Contraception and pregnancy
• Leaving home/homelessness
• Transport
Money may be an important factor as you consider your future education. There are a number of ways
that learners can be supported financially at College although funding cannot be guaranteed. If you or
your family is in receipt of certain income-based benefits or a low income, then funds may be available to
help you with course costs. You are strongly advised to budget for course related expenses before you
enrol on a course.
Additional expenses will include childcare, course textbooks and materials, equipment, meals or snacks.
If you have any questions about any personal issues please contact Alex Hodges, Learner Retention/
Welfare Officer on 0117 909 2382 or email Welfare@sgscol.ac.uk
Are you a Young Carer?
At South Gloucestershire & Stroud College we believe that all young people have the right to an
education, regardless of what is happening at home.
When a young person looks after someone in their family who has a serious illness, disability or
substance misuse problem, he or she may need a little extra support to help him or her get the most
out of college. Our Young Carers Policy says how we will support any learner who helps to look after
someone at home.
What we can offer:
• A designated member of staff with special responsibility for young carers and lets all new learners
know who they are and what they can do to help.
• We can put young carers in touch with the local Young Carers Service. We can also put families in
touch with other support services.
• Is accessible to parents who have mobility and communication difficulties and involves them in
parents’ evening.
• Respect your right to privacy and will only share information about you and your family with people
who need to know to help you.
• Will consider alternatives if a young carer is unable to attend college due to their caring role
• Allow young carers to telephone home during breaks and lunch times.
• Can give parents advice about how to get their children into college where transport is a problem.
You can self refer by contacting Rosheen Hucker directly on the number below or you could ask
your key worker/social worker to make contact on your behalf.
Rosheen Hucker - Head of Learner Services, Tel: 0117 909 2231 or email Rosheen.Hucker@sgscol.ac.uk.

Are you a Looked After Young Person or have you recently left care?
At South Gloucestershire & Stroud College we recognise that sometimes young people with experiences
of being in care may want or need a little extra support. We are committed to ensuring our looked after
young people or care leavers receive the best possible opportunities and support to succeed.
Out designated team for Looked After Young People will offer each young person personalised support,
which can include the following:
• Advice and guidance
• Enrichment opportunities
• Retention and progression support
• Advocating on your behalf
• Accommodation issues
• Support in accessing services
• One-to-one sessions
• Financial help
You can self refer by contacting Rosheen Hucker directly on the number below or you could ask
your key worker/social worker to make contact on your behalf.
Rosheen Hucker - Head of Learner Services, Tel: 0117 909 2231 or email Rosheen.Hucker@sgscol.ac.uk.
Council Tax
If you are a full-time learner and live alone or share with other full-time learners, you may not have to
pay council tax. If you are the only learner in your shared home, you may get a discount on your council
tax bill. To claim this reduction you will need to provide information supporting your learner status. The
Student Administrator for the area you are studying can provide a letter to confirm this.
Charities and Trusts
Learners can, in some exceptional cases, get help from charitable trusts. You will need to be organized
and thorough in preparing your application. Expect competition to be fierce. Information about charities
is available from the Learner Services Team, the Educational Grants Directory and the Charities Digest.
You can also access a wide range of information by visiting: www.support4learning.org.uk or www.
nusonline.co.uk
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Learner Financial Support for 16-19 year olds
The 16 to 19 Bursary Fund
Young people who need some financial support to help them stay in education or training after 16 can
apply to the college’s 16-19 Bursary Fund. The most in need will be eligible for a bursary of £1,200
per year. This includes young people in care, care leavers, young people receiving income support and
disabled young people receiving both Employment Support Allowance and Disability Living Allowance.
Young people eligible for income support will include some teenage parents, young people estranged
from their families and those whose parents have died.
Other learners facing financial difficulties may also be able to claim a bursary to help with costs of
transport, food, equipment or other course-related costs.
How do I find out more?
For further information and eligibility criteria please contact the South Gloucestershire Campus’s Learner
Services Bursary Team on welfare@filton.ac.uk or go to www.direct.gov.uk/16-19bursary.
Welsh Educational Maintenance Allowance 16-18
If you live in Wales and are studying at South Gloucestershire Campus you may be eligible for the Welsh
EMA. Although the Student Finance Wales website states you have to live and study in Wales we have
been advised that we are a recognised college under this scheme and you should be eligible as long as
you meet their criteria.
If you wish any further information on any of the above schemes please go the www.direct.gov.uk
or contact the Welfare Team at South Gloucestershire Campus on welfare@sgscol.ac.uk or visit us in
Learner Services.
Please Note - this information was correct at going to press but regulations frequently change and
the College cannot accept responsibility for any changes following publication.
Care to Learn
Care to Learn can assist young parents aged under the age of 20 with the costs of registered childcare,
travelling expenses to and from the childcare provider. Young parents will be eligible to claim up to £160
per child per week for the cost of childcare.
You can choose a course or learning programme that lasts only for a few days or one which lasts for
several years. There are no set hours so you could study part time or full time.
To be eligible, you must:
• Be enrolled on a further education course full or part time
• Be living in England
• Be caring for your own child/children
• Not means tested
• Use Ofsted registered childcare
Payments will cover the periods you are studying in college, and may cover payments during the
holidays to retain your child’s place. The money will be paid directly to the registered childcare provider.
Further information and advice or an application pack contact the:
Learner Support Service (Care to Learn) Tel: 0800 121 8989
or visit the website www.direct.gov.uk/caretolearn

Residential Support Programme (16-18)
The Further Education Residential Support Programme is there to help you access education that is
not available within a reasonable daily travelling distance of your home. The programme will pay for
residential accommodation where term time lodgings are within 15 miles of the college you wish to
attend; it can also help with the associated travel costs of living away from home.
You are eligible to benefit from the residential support programme if you are aged 16 or over. The
scheme allows you to claim up to £3,458 towards your residential living costs each year. Assistance will
be given for a maximum of 3 years and will be awarded pro-rata. Your application will be assessed on
household income (ie a learner’s income and their parents’ or partner’s income).
For further information contact Tina Gay on 0117 909 2227 or Tina.Gay@sgscol.ac.uk
or ring the Helpline on 0845 602 2260 or visit the website www.direct.gov.uk/financialhelp
Residential Support Programme (19+)
If you need to study away from home because the course you want isn’t available locally you may apply
to the College for financial help with the cost of your term time accommodation.
Please contact Tina Gay on 0117 909 2227 or Tina.Gay@sgscol.ac.uk
Learner Financial Support for adults (19+)
The Discretionary Learner Support Fund can help towards college related costs such as kits, uniforms,
books, material fees, trips, etc. If you are in receipt of certain means tested benefits or on a low income
you can apply by asking for an application form from Learner Services or emailing welfare@filton.ac.uk
stating your name and address. There are criteria to meet, please refer to the guidance booklet which
will be sent with the application form.
Level 2 or 3 Entitlement
Are you aged 19+ at the start of the academic year, and this is your first full level 2 or are aged between
19 and 24 and this is your first level 3 qualification, then you can claim level 2/3 entitlement. This will
waive the tuition fee and just leave the exam fee for you to pay for the course. Please contact the
Enrolment Centre or Learner Services at South Gloucestershire Campus for more details.
Payment in instalments
If your course fee is above £150 then you can pay in instalments. When you complete your enrolment
form ask at the Enrolment Centre about an instalment plan.
Welsh Assembly Learning Grant (19+)
If you live in Wales and are studying at South Gloucestershire Campus you may be eligible for the
Welsh ALG. You have to be studying either a full time course of 500 guided learning hours or a part
time course of 275-499 guided learning hours over the academic year. Payment will be dependent on
meeting certain criteria.
If you require any further information on any of the above schemes please go to www.
studentfinancewales.co.uk or contact the Welfare Team at South Gloucestershire Campus on
welfare@sgscol.ac.uk or visit us in Learner Services in room CG.11 (Filton Campus) or G.32
(WISE Campus).
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Childcare Fund
Childcare funding is available dependent on the age of the learner at the start of the academic year (31
August).
If you are aged 20 or over on 31 August and you require help towards childcare funding the following
schemes could be available depending on certain criteria:
• South Gloucestershire Campus is supplied with funding called Discretionary Learner Support
Fund which can be used to help towards childcare costs. The fund is limited and it is advisable to
contact the welfare team as soon as possible to discuss your eligibility.
• If you are in receipt of Working Tax Credits you may be able to apply for childcare funding
through this scheme. Please contact Working Tax Credit team directly to check eligibility.
• Funding may also be available through the job centre. You would need to contact your local job
centre and speak to an advisor about childcare funding.
Types of childcare eligible for funding are:
• Registered childminders
• Nursery
• Crèche
• Breakfast and after school clubs
• Holiday clubs
Application forms are available throughout the year from Learner Services or email the welfare team on
welfare@sgscol.ac.uk. Apply early as funds are limited due to high demand.
Professional and Career Development Loans (PCD)
What is a Professional and Career Development Loan?
A Professional and Career Development Loan could help you pay for learning that enhances your job
skills or career prospects. It is a bank loan, so you will have to pay it back once you have left your
course. However, you do not pay interest for the period when you are in learning.
How Professional and Career Development Loans work
A PCD Loan is a bank loan. You make an agreement with a participating bank to borrow an amount of
money between £300 and £10,000. Once you have stopped studying, you pay it back in the normal way.
The difference with a PCD Loan is that the Skills Funding Agency pays the interest on the loan while you
are studying and for one month afterwards. After this, you will pay interest at the rate fixed when you
took out the loan. Interest rates on the loans are set so they are competitive with other ‘unsecured’
personal loans that are commercially available.
Need to talk to someone?
For advice on your application call The National Careers Service on 0800 100 900.

Higher Education Learners
Full Time Education Learners
If you start a full time HE course at South Gloucestershire Campus you may be eligible for a tuition fee
loan, a maintenance loan and a maintenance grant via Student Finance England. For more information
about what you may be entitled to and how to apply visit their website http://www.direct.gov.uk/en/
EducationAndLearning/UniversityAndHigher Education
If you have dependent children you may also be eligible for other help such as a parent’s learning
allowance or a child care grant. If you are disabled you may be eligible for a Disabled Student’s
Allowance.
Access to Learning Fund (ALF)
The college also has a small means tested hardship scheme called the Access to Learning Fund. If
your access to Higher Education is affected by financial considerations then we may be able to help.
Application forms are available from Learner Services after you have started your course.
Part Time Higher Education Learners
If you are studying on a part time HE course you may be eligible for a fee grant and a small course grant
depending on the size of your household income. For more details about this scheme see http://www.
direct.gov.uk/en/EducationAndLearning/UniversityAndHigherEducation
Disabled Students’ Allowance
If you face extra costs because you have a disability then you may be able to get help from the Disabled
Students’ Allowance scheme. For further information see http://www.direct.gov.uk/en/DisabledPeople/
EducationAndTraining/HigherEducation/DG10034898
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Exams
Exams Department
The Exams Team are located in CG23 on main site and we deal with:
• Registration of learners with exam boards.
• Exam entries
• Organisation of exam sessions, rooms, invigilators etc
• Claiming of certificates where no exam is included in the course.
• Completion of your course results on the college internal system.
• Sending out candidate’s certificates at the end of the course.
If you are a GCSE or A-level learner, it is important you keep an eye on the Exams notice boards that are
situated:
• Main Site – near Learner Services and the vending machines
• A block – on the ground floor near the water cooler
• WISE – on the main notice board
The notice boards will let you know when exam entries are due in and where your exams will be held and
when they are timetabled for. You will also need to attend the tutorial Exams talks that are held before
the January and Summer exams series.
For online exams such as AAT, Construction and Functional Skills, we use C124 on main site which is
kitted out with 25 PCs.
Paper exams are mainly held in A-block but you will need to check the exams timetables for further
information on each exam.
Contacting the Exams Team
Who we are:
• Kelly MacBryde – Exams Officer – 0117 909 2357
• Adam Bushell – Senior Exams Assistant - 0117 909 2358
• Sue Darville – Senior Exams Assistant - 0117 909 2256
• Jack Watts – Exams Assistant - 0117 909 2256
• Julie Jones - Exams Assistant - 0117 909 2256
Special Consideration/Access Arrangements
Some learners have particular requirements when it comes to exams and examination conditions.
• Access Arrangements must be arranged for the learner before the examination or assessment.
Requests are sent to the exam board along with personal assessment evidence to decide if the learner
is entitled to additional help with their exams. If you think you may require additional help please
contact Learner Services who will then arrange assessments etc. Please do this as early in the
academic year as possible.
• Special Consideration can be granted to learners who were affected by an event, illness or injury
that occurred at the time of the exam. Any event that you think affected your ability at the time must
be reported to the Exams Officer on the day of the exam. This is reported to the exam board and they
will have the final say on any special consideration permitted.

Health & Safety
A Guide to Health & Safety for Learners
Welcome to South Gloucestershire and Stroud College, we trust that your stay here will be both safe and
enjoyable.
The College is committed to high standards of health & safety, and to progressive improvements
in health & safety performance. This guide is designed to provide you with general health & safety
information for your attention at the College.
Any specific Health and Safety requirements for your course will be included within the course itself - it
is important for your safety, and indeed the safety of others, that you listen carefully to this information
and follow all the instructions given. Remember - if in doubt - ask!
The College’s Health & Safety Policy
The College has a written Health & Safety Policy that explains in detail how health & safety within the
College is managed. It is a legal document that gives assurance about the College’s commitment to
health & safety and explains who is responsible for making sure that the College is a safe place to learn.
It is advisable that you seek out and read the full document. Your teacher/tutor will tell you where to find
your nearest copy.
Whilst we will undertake to provide the requirements for you to work safely you must in return:
• Learn how to work safely and obey the safety rules
• Use all equipment and protective clothing required correctly
• Report things that seem to be dangerous, damaged or faulty
• Never play practical jokes - they can kill or injure
• Only use tools, machinery or substances after you have been trained and given permission to do so
• Familiarise yourself with all of the emergency escape routes and where the assembly point is situated.
Fire Evacuation plans for persons who cannot evacuate unaided.
Learners who have medical conditions or disabilities that affect their ability to evacuate in an emergency
have personal escape plans written for them as part of the enrolment process. However, temporary
medical conditions such as a broken leg or sprained ankle can also require a personal emergency escape
plan (PEEP).
Personal escape plans take into account any specific issues that need to be addressed to ensure safety
in an emergency while at College. Such escape plans are referred to as “PEEPS” - Personal Emergency
Escape Plans and are written in consultation and in full agreement with the person affected and parents
or guardians (if under 18) Please contact Learner Services if you need to have a PEEP written for you
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Fire - On Discovering a Fire
• Sound the alarm by activating the nearest fire call point;
• Inform your teacher/tutor who will telephone the College’s Emergency Number Ext 200 for Main Site
& A Level Centre, ext 600 for WISE
• Leave the building by the nearest safe exit, closing doors, windows and switching off machines/
equipment, where safe to do so. Do not stop to collect personal belongings;
• DO NOT RUN;
• DO NOT USE LIFTS;
• People with impaired mobility must be escorted to a disabled refuge point, which are located close
to the emergency staircases in each block and are clearly marked. Where people have been escorted
to refuge points, their location and the refuge point number will be reported to the Incident Manager.
The Incident Manager will be located outside the building wearing a yellow Day-Glo jacket. The Incident
Manager will subsequently ensure that appropriate arrangements are made to facilitate the person’s
escape;
• Report to your designated Assembly Point;
• DO NOT RE-ENTER BUILDINGS UNTIL INSTRUCTED THAT IT IS SAFE TO DO SO BY THE INCIDENT
MANAGER.
On Hearing the Fire Alarm Filton Campus
• Upon hearing a continuous alarm leave the building by the nearest safe exit, closing doors, windows
and switching off machines/ equipment, where safe to do so. Do not stop to collect personal
belongings;
• Should an intermittent alarm sound in your area, you do not need to evacuate, but should be prepared
to do so;
• People with impaired mobility must be escorted to a disabled refuge point, located close to the
emergency staircases in each block and are clearly marked. Where people have been escorted to
refuge points, their location and the refuge point number will be reported to the Incident Manager.
The Incident Manager will be located outside the building wearing a yellow Day-Glo jacket. The
Incident Manager will subsequently ensure that appropriate arrangements are made to facilitate the
person’s escape;
• DO NOT USE LIFTS;
• Report to your designated Assembly Point;
• DO NOT RE-ENTER BUILDINGS UNTIL INSTRUCTED THAT IT IS SAFE TO BY THE INCIDENT
MANAGER.
On Hearing the Fire Alarm WISE Campus
• The emergency alarm at the WISE campus is a ‘voice’ rather than a bell or siren. In the event of an
alarm activation, the alarm will ask all persons to leave the building by the nearest safe exit;
• When leaving close all doors, windows and switch off machines/equipment, where safe to do so. Do
not stop to collect personal belongings;
• People with impaired mobility must be escorted to one of the disabled refuge points that are located
on all emergency exits and are clearly marked. Where people have been escorted to refuge points,
their location and the refuge point number can be reported to reception using the red emergency
telephone. Reception will then inform the incident manager, who will subsequently ensure that
appropriate arrangements are made to facilitate the person’s escape. The incident manager will be
located outside the building wearing a yellow Day-Glo jacket.
• DO NOT USE LIFTS;
• Report to your designated Assembly Point;
• DO NOT RE-ENTER BUILDINGS UNTIL INSTRUCTED THAT IT IS SAFE TO BY THE INCIDENT
MANAGER.

You will be shown the emergency escape routes and where the assembly point is situated as part of your
induction to College.
DO NOT SMOKE INSIDE ANY COLLEGE BUILDING. SMOKING IS ALLOWED ONLY WITHIN
DESIGNATED AREAS.
Accidents
All accidents, however minor, must be reported to your teacher/tutor immediately, who will arrange for a
College first aider to attend, where appropriate. First aid assistance can also be obtained via reception
- in person, or by dialling ext 200 at Filton Campus or 600 at WISE Campus. At smaller sites the first
aid arrangements will be explained during your induction. All accidents are recorded on an accident/
incident report form and investigated to prevent them happening again.
Incidents
If you have anything stolen or damaged whilst on College premises please inform your teacher/tutor
who will ensure an accident/incident report is completed. In addition please also report any ‘near miss’
incidents to your teacher/tutor, these are particularly important since whilst they may not result in actual
injury, or harm to any individual, they may do so in the future if left unreported.
Health and Hygiene
Remember the following simple points:-
• Never underestimate the importance of good personal hygiene! - always wash your hands after using
the toilet
• Always wash your hands regularly, particularly if you have been working with any chemicals or other
substances
• Always use barrier creams/gloves when working with oils
• Never, ever eat food in teaching areas or with dirty hands
• Always wear personal protective equipment when required
• Always follow instructions given by your teacher/tutor - Remember - if in doubt - ask!
Some General Rules at the College
As in any situation there are some basic rules that apply to everyone including College staff.
They are there for your safety and the protection of others and it is imperative that we all follow them
implicitly.
You must:
• Follow the instructions and guidance provided by the manufacturers of the equipment and that given
by your teacher/tutor
• Wear personal protective equipment provided
• Drive safely in the car park areas, adhering to the site speed limit of 5mph
• Not interfere with any equipment provided for safety reasons, i.e. fire extinguishers, safety signs,
guards, etc.
• Not eat or drink in classrooms or laboratories
• Not smoke anywhere on College premises or grounds other than in the designated areas
• Not play ball games, other than in designated sports areas
• Not skate board on College premises
FAILURE TO COMPLY WITH THESE RULES MAY RESULT IN DISCIPLINARY ACTION BEING TAKEN
AGAINST YOU.
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Learner Charter
This learner charter sets out the service standards you can expect from us. The charter also sets out what
we expect from you during your time with us. If you need this charter in a different language or format
(such as in Braille, on audio CD or in large font), please phone learner services on 0117 909 2297.
South Gloucestershire & Stroud College Learner Charter
Our mission is to positively change people’s lives and add value to the social and economic wellbeing
of our communities and we will do this by providing high quality, innovative, accessible education and
training in a friendly culture of mutual respect and support.
At SGS College, learners (students) are treated as individuals and can progress their journey from the
age of 14.
ACCESS, SUCCESS, PROGRESS.
We are committed to:
• Providing outstanding support for students before, during and beyond college
• Ensuring you are successful in completing your programme of study
• Developing skills that will support your progression to further study or work
• Keeping you safe and healthy
We will provide:
• A prompt response to your application
• Access to fair and impartial advice before choosing a course
• Accurate information about the College, the courses and the training available and likely costs
• A consistent focus on you, your achievements and your progression
• We will match you with a personal tutor (if you are studying part-time in the evening your class
teacher will be your personal tutor)
• Regular one-to-one tutorials if you are a full-time student, which include setting targets, reviewing
your progress and planning how you can achieve the targets we have set. If you are a part-time
student, one-to-one support will occur during course time
• A planned programme with a range of learning experiences through high quality teaching
appropriate to the course and your needs and which conforms with Examination Board
requirements
• Updates on your progress through regular written reports and parents’ evenings
(if you are under 19)
• Opportunities to develop your study skills and functional skills (reading, writing, numbers and
information technology), if you are a full-time student
• A range of assessments which state clearly what you must do and how you will be assessed.
Assessments will be planned and will challenge your abilities, recognise your progress and
provide guidance to improve. Assessments will be returned within 15 working College days
• Learning support, personal and welfare support, careers guidance, and social and leisure
activities as appropriate
• Advice and guidance on alternative opportunities if you and your tutor agree that your course is
not meeting your needs.
• Regular consultation of your views to inform and guide the College offer
At the end of the course, we will provide the following on request.
• A record of achievement (for example, an examination certificate, course certificate or a record of
attendance)
• A reference.

What we expect from you
We expect the following from you wherever you are based on your course, including work-experience
placements.
• Adhere to the rights and responsibilities outlined in the Learner Charter and Code of Conduct
• Treat everyone with respect and make sure that your behaviour does not make any other person
feel uncomfortable or amount to discrimination or harassment
• Be considerate to the rights and interests of other College users
• Attend regularly and punctually all required activities
• Explain to your tutor or lecturer the reason for non-attendance
• Take personal responsibility for your own learning
• Work hard and complete all your assignments within specified deadlines
• Take an active part in reviewing your progress with the support of your tutor
• Seek help from your tutor if you need it
• Act safely so they do not put yourself or others at risk
• Wear your ID card at all times on College premises and to show it, on request, to any member of
College staff
• Act with consideration for the College environment and other College users
• Switch off your mobile phone in lessons
You must not:
• Behave in a disruptive, aggressive, intimidating or unruly way
• Disrupt or interfere with the education or learning of fellow learners
• Display or circulate any material which is designed to cause offence or distress to others
• Misuse College property or equipment, including IT equipment
• Be intoxicated whilst at College due to alcohol or use of recreational drugs
• Smoke on College premises except in the designated smoking areas
• Consume or possess toxic, dangerous or controlled substances
• Make or send annoying, obscene, malicious or indecent telephone calls, text messages or emails
• Cause malicious damage to, or theft of, the property of other learners, staff or visitors to the
College
• Use foul or abusive language
• Gain unauthorised access, or make modifications to College files or computer materials
• Carry any weapons or any other object with the intention or purpose of use in a threatening way
• Falsify College documents or submit materials or work for assessment which has not been made
or authorised by you
• Take part in any illegal activity
• Behave in any way which adversely affects the reputation of the College
If you have a question or concern about your course, please speak to your tutor, subject teacher or
Learning Mentor first.
If this is not possible, you should speak to the Head of Department.
If the matter is not sorted out, you should speak to your Head of Faculty.
If you are not sure who the Head of Department or Head of Faculty is, you can find out by:
• looking in your Course Handbook
• asking at reception
• contacting Learner Services
For more information about our policies and procedures, read our: equality and diversity policy, health
and safety policy, complaints and appeals procedures and disciplinary procedures all of which can be
found in the College Handbook -“ the lowdown”, or on the college webpage www.sgscol.ac.uk
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Learner Disciplinary Procedure
Trigger Point Stage of Procedure
Concerns raised about
academic progress or
behaviour
Failure to achieve cause for
concern actions. Poor
behaviour e.g. persistent
breach of smoking rules;
dangerous driving on college
premises; refusal to carry out
reasonable requests, failure to
display ID
Failure to achieve Stage 1
actions. Serious misconduct
e.g.Bullying; gross insolence;
verbal abuse; inappropriate
behaviour towards others, in
class; on College premises and
college activities off
premises
Failure to achieve Stage 2
actions. Gross misconduct
e.g.Intimidation or bullying
with physical contact; cheating
and plagiarism; drug or
alcohol abuse
Cause for Concern
Meeting with learner to discuss and
agree an Action Plan. Concern and
Action Plan logged in Individual
Learning Plan (ILP)
Stage 1 Formal Verbal Warning
Formal meeting with learner, and
relevant tutor; Action Plan, logged in
ILP. Letter to parents or guardian if
under 18.
Stage 2 Formal Written Warning
Formal Meeting with Head of
Department; Action Plan logged in ILP.
Letter to parents or guardian if under
18
Stage 3
Meeting between Learner and Head of
Faculty and parent or guardian if under
18; The decision may be made to
dismiss at this stage or to issue a Code
of Conduct Contract all outcomes
logged in ILP.
Failure to adhere to the terms of the
contract will result in dismissal.

It is not always necessary for a learner to progress through the stages of this procedure. A learner will
be placed on the appropriate stage dependant on the seriousness of the incident. The blue and green
columns are the actions taken in addition to the stages of the procedure if you are a member of a Sport
Academy or team or in Performing Arts.
Sport Academies
Action Plan
7 days suspension from training
and matches. Letter to parent
or guardian if under 18.
Stage 1 – Yellow Card
14 days suspension from
training and matches. Letter to
parent or guardian if under 18.
Stage 2 -­‐ Red Card
28 days suspension from
training and matches. Letter to
parent or guardian if under
18.
Stage 3 – Code of Conduct
Contract
56 days suspension from
training and matches. Letter to
parent or guardian if under 18.
Performing Arts
Action Plan
Director’s Concern. Learning
Conversation with Director and
Head of Department
Stage 1
Role at Risk. Letter to parent or
guardian if under 18.
Role/participation will be
removed if further incident
Stage 2
Removal from role and/or
participation. Alternative work
set to complete assignment.
Letter to parent or guardian if
under 18
Stage 3
Final Contract. Ongoing
suspension until decision
made. Meeting with Head of
Faculty and parent or guardian
ifs under 18.
Appeals Process: A learner may appeal at any stage of this procedure. At Stage 1 this would be to the
Head of Department, at Stage 2 the Head of Faculty, at Stage 3 the Director of Curriculum all of these
can be made as a verbal appeal. In the event of dismissal a written appeal stating why the appeal is
being lodged should be made in writing within 7 days to the Vice Principal Curriculum.
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Learner Attendance,
Punctuality and Retention
Policy and Procedure
1. Introduction
1.1. At South Gloucestershire and Stroud College (SGS) we provide a supportive learning environment
which recognises every learners’ rights and responsibilities at all times. In order to achieve this,the
following policy sets out our expectations on attendance, punctuality and retention.
2. Policy and procedure Statement
2.1. SGS has high expectations of all learners and will ensure that all have the opportunity to excel
in their chosen course of study. To enable full time and part time learners (of all ages) to succeed,
the college expects that learners will attend all of their scheduled lessons on time and ready to
learn.
3. Policy and Procedure Objectives
3.1. The purpose of the Learner Attendance, Punctuality and Retention Policy is to ensure high
standards of learner achievement through consistent attendance whilst providing a clear
framework within which the college operates.
3.2. This policy provides a framework for staff dealing with learners at risk of withdrawing from their
course of study.
4. Responsibilities
4.1. Operational responsibility lies with learning mentor/personal tutor/course tutor or training adviser
who should record any actions taken within a learner ILP.
4.2. The student/curriculum administrator should inform parents (if appropriate) using the standard pro
forma letters contained within the Disciplinary Procedure.
4.3. In the event of withdrawal the Head of Faculty assumes responsibility.
5. Related Policies and/or Procedures, Statements, Guidelines etc.
5.1. Learner Disciplinary Policy/Procedure
5.2. Learner Charter
5.3. Learner Code of Conduct
6. Procedure
6.1. Your responsibilities:
6.1.1. To let your Course/Personal Tutor/Learning Mentor /Training Adviser know the reasons for your
absence as soon as possible in cases of illness, family emergency or other pressing reason. You will
normally inform us on the first day of your absence.
6.1.2. Full time learners are requested to obtain a sickness note from their doctor if absent for more
than 5 college days.

6.1.3. To gain permission in advance from your Course/Personal Tutor/Learning Mentor/Training
Adviser if you are seeking to be absent from a future lesson or lessons, for example, in cases of
family emergency or interview for University or employment.
6.1.4. To be punctual, ie, at your classroom ready to learn before the start of each lesson.
6.1.5. To catch up on any missing work or planned assessment activity.
6.2. On your Return to College
6.2.1. We will support you by discussing with you how you can catch up, for example, by giving you
handouts of the work you have missed.
6.2.2. We will provide personal support to enable you to cope with a period of settling back into your
course.
6.3. Failure to Fulfil your Responsibilities
6.3.1. Where you neglect to fulfil your responsibilities in respect of attendance you will be placing
yourself at risk of disciplinary action under the terms of the Learner Disciplinary Policy.
6.4 Early Completion of your Course
6.4.1. Any student who wishes to leave, having completed their course early must put in writing the
reasons of early completion to the Curriculum Director, at the relevant college site. Upon
agreement, the Curriculum Director will confirm in writing and ensure the curriculum team
process all the relevant leaving documentation.
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Plagiarism
Plagiarism, Collusion or Cheating
In the event that a Learner is suspected of
• plagiarising work from another individual or source (such as the internet), by copying and passing
off such work as the learner’s own;
• colluding by working collaboratively with others to produce work that is submitted as the work of
the single individual alone.
• fabrication of results and/or evidence.
• cheating by communicating with others by any unauthorised means when this is not allowed, (e.g.
in a supervised session), the use of unauthorised materials when under test conditions.
• alteration of any results document including certificates.
• cheating in any other way which undermines the integrity of the assessment process.
An investigation will be carried out by the appropriate manager in accordance with the Joint Awarding
Bodies guidelines and the SGS Learner Disciplinary Policy and Procedure.
Academic Appeals
Learners may appeal against an assessment decision at any stage. Appeals should be lodged initially
with the appropriate course tutor/leader within 10 working days of receiving their initial grade. If the
learner is dissatisfied with the outcome of the appeal, the learner may request that the Head of Faculty
or a Director of Curriculum consider the matter further.
Drugs & Alcohol Policy
1 Purpose
1.1 South Gloucestershire & Stroud College will not tolerate any use, abuse or selling of mind
behaviour or mood changing drugs, including alcohol, by learners, visitors or staff. This will include
behaviour resulting from the use or consumption off the premises by learners or staff coming on
to the premises. A ZERO TOLERANCE will be adopted towards learners/visitors/staff contravening
the college rules on this matter; suspension, subject to investigation, exclusion, dismissal or the
calling of the police will result.
1.2 South Gloucestershire & Stroud College recognises that it functions within a community in which
drugs (their use and abuse) exist in the culture of the local communities. The long-term approach
taken by the College in responding to drug issues is community based and works in partnership
with learners, their families and outside agencies by informing rather than scaring learners. The
College aims to enable learners to identify ‘danger zones’ and develop clear strategies for dealing
with issues around drug use. The College works closely with local agencies who are available to any
learner or member of staff who requests help.
2 Scope
2.1 This procedure encompasses all staff, learners and visitors to the College.
3 References
3.1 Learner Disciplinary Code
3.2 Welfare & Counselling Policy
3.3 Learner Charter

4 Responsibilities
4.1 Overall responsibility lies with the Curriculum Director.
4.2 All staff.
5 Definitions
5.1 Drugs refer to any mood, mind or behaviour changing substance – including ‘legal’ substances
such as alcohol or non-prescription drugs.
5.2 ZERO TOLERANCE means total exclusion from the college – no mitigating circumstances.
6 Procedure
6.1 The College has to have regard to its responsibilities for young people under the Children’s Act.
6.2 Planned programme as part of a wider health initiative to include:
6.2.1 Specific one-off events (Drugs Days, information stands, etc)
6.2.2 Group work with learners to help them acquire relevant and up-to-date knowledge on drugs
leading to harm reduction, role play and work on choices and consequences.
6.2.3 As lessons in the group tutorial.
6.3 Individual appointments with Learner Services staff. These sessions will be in confidence, could be
off-site and will be flexible enough to respond appropriately to both the learner’s concerns and the
level of risk.
6.4 Staff development sessions.
6.5 Maintaining an appropriate profile for the drugs work in the College through presence and
approachability at learner events and through staff availability.
7 Appendices
7.1 None
Safeguarding Information
for Learners
We believe that your safety and welfare is very important
South Gloucestershire & Stroud College has a special responsibility to safeguard and promote the
welfare of all our learners. This means we should notice if you are being treated badly, listen to you if
you want to talk to us about a problem and take advice from other professionals if you need extra help.
Safeguarding means:
• Promotion of your health and development
• Ensuring your safety and care
• Ensuring you are offered the best life chances
• Protection from abuse and neglect
• Preventing bullying and harassment
Young people are nearly always safe at home, at college and in the community, but sometimes things can
happen to make them worried, upset or afraid.
When young people or vulnerable adults are hurt in some way by an adult or an older young person
this might be what is called ‘abuse’. If we think one of our learner’s has been abused we have a set of
procedures we follow to help to protect you. These procedures are called ‘Child, Young Person and
Vulnerable Adult Safeguarding Procedures’ and copies are available on the learner college intranet if you
would like to read them.
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If you, as a learner at the college have any concern about your wellbeing, safety or rights, then you
should:
• Talk to your tutor or a college counsellor
• Contact one of the Designated Safeguarding Team, (listed below)
You don’t need anybody’s permission to talk about your worries and you have the right to talk to anyone
you wish.
Designated Safeguarding and Child Protection Team
We would like your help in making the college’s policy and procedures really useful, so if you think we
have left out anything important, or we could say something differently to make it more understandable
please let us know.
If you need help or support right now please find someone to talk to. If you can’t talk to one of
your family or a friend, you can talk to me, your tutor or any member of staff. We are always ready
to listen. If you would prefer to call or email someone from outside the college try one of these:
• Childline 0800 1111
• NSPCC helpline 0808 800 5000
• www.There4me.com
• www.beatbullying.org

South Gloucestershire & Stroud College does not tolerate bullying in any form.
South Gloucestershire & Stroud College is committed to providing a caring, friendly and safe
environment for all of our learners so they can learn in a relaxed and secure atmosphere. SGS College
has a responsibility to respond promptly and effectively to issues of bullying. By its nature, bullying is
contrary to these values and is unacceptable at the College. If bullying does occur, all learners should be
able to tell and know that incidents will be dealt with promptly and effectively. We strive to be a ‘Telling
College’ which means that anyone who knows that bullying is happening is expected to tell staff.
Incidents of bullying can be reported through the following ways:
• Your Tutor
• Member of the Learner Services Team
• Confidential email - anti-bullying@sgscol.ac.uk
• Anti-bullying report cards available from Reception,
LRC & Learner Services
Further information is available in the College’s
Anti-Bullying & Harassment Policy
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Anti-Bullying and
Harassment Policy
1. Introduction
South Gloucestershire & Stroud College is committed to providing a caring, friendly and safe
environment for all our learners so they can study and learn in a relaxed and secure atmosphere. South
Gloucestershire & Stroud College has a responsibility to respond promptly and effectively to issues of
bullying.
By its nature, bullying is contrary to these values and is unacceptable. If bullying does occur, all learners
should be able to tell a member of staff and know that incidents will be dealt with promptly and
effectively. We strive to be a TELLING College. This means that anyone who knows that bullying is
taking place is expected to tell a member of staff.
2. Policy Statement
2.1 Bullying may be defined as follows: It is a deliberate misuse of power or influence. It can take
the form of verbal or physical threat or action and cyber bullying. It is intimidation, often repeated,
of a victim(s) by a more powerful person(s) carried out with the intention of causing physical or
emotional hurt. Where the intention may not be to deliberately cause hurt it can still be considered
as bullying if the victim perceives it as so. Sustained bullying can be:
• Physical – e.g. hitting, kicking, pushing, punching, or any use of violence, unwanted
physical contact
• Verbal – e.g. name calling, racist/sexist remarks, sarcasm, spreading rumours, teasing
• Emotional – being unfriendly, excluding, tormenting
• Sexual – sexually abusive comments, unwanted physical contact, looks and comments about
appearance, attractiveness, emerging puberty.
• Homophobic – focusing on issues of sexuality
• Racist and religious bullying – racial taunts, graffiti, gestures, bringing racist leaflets, comics or
magazines.
• Cyber – All areas of internet, such as email and internet chat room misuse. Mobile threats by
text messaging and calls. Misuse of associated technology, i.e. camera, video and computer
facilities.
Indicators of bullying/harassment:
• Low self esteem
• Not wanting to come to college by either walking or on public transport
• Poor attendance
• Becoming withdrawn and anxious, interrupted sleep, nightmares
• Feeling ill in the mornings
• Personal possessions being damaged, money stolen
• Unexplained cuts and bruises
• Falling achievement in class work
• Attempts or threatens suicide or runs away
• Is nervous and jumpy when a cyber message is received
• Is afraid to use internet or mobile phone
2.2 South Gloucestershire & Stroud College recognises the detrimental effects on learners who may be

2.3 Learners at South Gloucestershire & Stroud College are entitled to enjoy a secure, happy and
friendly environment in which they can learn effectively. The College will do its utmost to establish
and sustain such an environment.
2.4 All bullying is unacceptable, regardless of its form or the excuses that are used to justify it.
2.5 Behaviour that would normally be reported to the police by a member of the public outside of the
College e.g. assault or threat of violence, may also be reported if it takes place in the College or
when learners are under College supervision off the premises.
2.6 The College values all of its learners and staff equally, regardless of age, ability, race, gender,
religion or sexual orientation. All victims of bullying will be treated in a supportive manner.
3. Policy and/or Procedure Objectives
3.1 All governors, senior management, teaching and non-teaching staff, learners, apprentices and
parents should have an understanding of what bullying is.
3.2 All governors, senior management, academic and non-academic staff should know what the College
policy is on bullying, and follow it when bullying is reported.
3.3 All Learners and parents should know what the College Policy is on bullying and what they should
do if bullying arises.
3.4 As a college we take bullying seriously. Learners, parents/carers and staff should be assured that
they will be supported when bullying is reported.
3.5 Bullying will not be tolerated.
3.6 Ensure that all staff and learners of the College have access to the policy.
3.7 To monitor complaints of bullying and to deal with them promptly and efficiently.
3.8 To recognise the sensitivity of issues involving harassment, bullying and cyberbullying.
4. Policy Implementation
The College will establish, maintain and regularly review:
4.1 The use of tutorial time and other elements of the curriculum to raise learners’ awareness of
bullying issues and to develop learners’ assertiveness in order that they may feel better able to deal
with bullying situations.
4.2 The encouragement of staff to be proactive in combating bullying to serve as a good role model for
learners.
4.3 Regularly reminding learners and staff that South Gloucestershire & Stroud College is an
organisation in which reports of bullying will be heard sympathetically.
4.4 A quick response to all types of bullying.
4.5 Sanctions against bullies:
• Official warnings to cease offending
• Exclusion from certain areas of the College premises
• Minor fixed-term exclusion
• Major fixed-term exclusion
• Permanent exclusion
4.6 Support for victims of bullying.
4.7 The recording of all bullying incidents in a central recording system.
4.8 The monitoring of victims and bullies and the provision of special arrangements for any learners
considered to be at risk, including guidance, counselling and information on other sources of
support.
4.9 Factors which may influence the risk of bullying behaviour e.g. the College environment,
supervision arrangements, College routine and procedures, security, staff guidelines etc.
4.10 Communication of the policy to all staff, learners, governors, providers, parents and other
stakeholders.
4.11 This policy may be amended in light of experience, legislation, changing circumstances etc.
4.12 This policy and the College ethos and protocols for dealing with bullying will be part of the
induction process for staff and all learners.
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4.13 The communication of anti-bullying information, help lines and contact details for reporting
incidents through different media throughout the College. Posters and links to additional online
material to raise awareness of cyberbullying and how it can be addressed amongst staff and
learners.
4.14 Those individuals identified as Bullies will be offered guidance counselling and/or training with an
anti-bullying specialist member of staff.
5. Responsibilities
It is the duty of all learners and those visiting the College premises, to take responsibility for their
behaviour; bullying and harassment is not acceptable under any circumstances. In the event of a failure
to do so, disciplinary action in accordance with the College’s Learner or Staff Disciplinary Procedure may
be a consequence and anyone found responsible may also be held personally liable
5.1 The Governors of South Gloucestershire & Stroud College will:
• Ensure that South Gloucestershire & Stroud College has an Anti-Bullying Policy
• Ensure that the policy is available to both learners and parents
• Ensure that policies and procedures are reviewed regularly and included on the Corporation’s
agenda and discussed at least once a year
5.2 Head of Learner Services will:
• Ensure that South Gloucestershire & Stroud College’s disciplinary procedure makes provision for
wilful or recurrent non-compliance with the Anti-Bullying Policy.
• Providing appropriate training and development.
• Report to Governors on request.
5.3 Designated Member of Staff will:
• Co-ordinate the procedures for dealing with bullying issues
• Oversee the investigation of all reports of bullying
• Ensure all new staff are inducted in the procedure
• Organise appropriate staff training and awareness raising sessions
• Ensure that all learners are fully aware of the contents of the anti-bullying policy
• Ensure that opportunities exist to promote a positive, supportive and secure environment which
provides learners with a sense of being respected and valued
• Ensure that all incidents of bullying are recorded and investigated using the correct recording
mechanisms
5.4 All staff are responsible for:
• Being aware of the Anti-Bullying policy and the procedures for reporting bullying
• All staff who witness acts of bullying or harassment, or who are approached in confidence by
learners who are being bullied or harassed or by learners who have witnessed such actions have
a duty to take action in line with this policy to prevent the reoccurrence of these acts.
• Heads of Faculty and Heads of Department have responsibility to ensure that the delivery of the
curriculum does not contravene the requirements or spirit of this policy. All tutors have a duty
to ensure that any allegations of bulling and/or harassment are treated as serious and are
investigated thoroughly.
• Tutors of learners have particular responsibility to support their learners through any
investigation into allegations of bullying and/or harassment.
• Every member of staff has a responsibility to treat all learners with dignity and respect, to
ensure their own conduct does not cause offence or misunderstanding.
5.5 All students are responsible for:
• Following the Learner Code of Conduct
• Being aware of the Anti-Bullying Policy and Procedure
• Reporting bullying using the procedures in place
6. Allegations against members of staff or volunteers
If any allegation is made against a member of staff or volunteer, South Gloucestershire & Stroud College
will follow procedures in line with the “Safeguarding Young People & Vulnerable Adults Policy”

7. Learners with Learning Difficulties and/or Disabilities
7.1 Some learners with learning difficulties and/or disabilities may be especially vulnerable to bullying.
Any indication of bullying of these learners should be reported in the same way as for other
learners, according to established procedures.
7.2 Where bullying is suspected, learners and vulnerable adults who have difficulties in communicating
should be given the chance to express themselves to a member of staff with appropriate
communication skills and/or be provided with an advocate. South Gloucestershire & Stroud
College aims to create an atmosphere in which learners with learning difficulties and/or disabilities
feel confident and able to discuss these matters.
8. Monitoring, Evaluation and Review
8.1 It will be the responsibility of the Executive Director Learner Experience to review and monitor
this policy/procedure and assess its implementation and effectiveness. The Policy/Procedure will
be promoted and implemented throughout South Gloucestershire & Stroud College.
8.2 The designated member of staff responsible will provide an annual report to the Corporation and
interim reports on request.
9. Related Policies and/or Procedures, Statements, Guidelines etc
This Policy should be read in conjunction with the following documents:
• South Gloucestershire & Stroud Equality and Diversity Policy
• Tutorial Policy
• Applicable Learner Services operating procedures
• Disability Policy
• Safeguarding, Child Protection & Vulnerable Adult Policy
• Learner Disciplinary Policy
• Staff Disciplinary Policy
• Learner Anti-Bullying & Harassment Procedure
• Learner Charter
• Health & Safety Policy
Procedure for dealing with Bullying and Harassment
1. Definition of:
1.2 Bullying/Harassment
Bullying is generally described as the persecution of an individual by another person or group
of people. It is wilful, conscious desire to hurt, threaten or frighten someone else. Bullying involves
dominance of one learner by another, or group of others.
The following are common examples of bullying, but not a complete list:
• Intimidation/threatening behaviour
• Any form of physical abuse i.e. punching kicking
• Verbal abuse – shouting at, insulting “putting down”
• Psychological abuse – isolating an individual, preventing them from becoming part of a group
or involved in certain activities
• Anonymous letters or spreading rumours that are designed to upset
• Demanding money, food, confectionary
• Demanding homework/coursework to copy against a person’s will
• Stealing, hiding or damaging belongings i.e. books, bags, clothing
• Humiliating a person about their physical appearance
• Intimidating or threatening email or text messages
• Being attacked because of religion, gender, transgender, sexuality, disability, appearance or
ethnic or racial origin
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1.3 Cyberbullying
Cyberbullying is defined as the use of information and Communications Technology (ICT),
particularly mobile phones and the internet, deliberately to upset someone else. It can be an
extension of face-to-face bullying, but it differs from other forms of bullying in significant ways:
• It can be 24/7 – invading the home and personal space
• It may be perceived as anonymous, the actual identity of the perpetrator can be hidden.
• Participants can be unconscious perpetrators without understanding the consequences
• The circulation of electronic messages is difficult to control.
• The size of the potential audience can be huge
The following are common examples of cyberbullying, but not a complete list:
• Threats and intimidation, by mobile phone, email, comments on websites, social networking site
or message boards.
• Harassment or stalking, by repeated, prolonged, unwanted texting of any nature; online
stalking, constant monitoring online activity
• Vilification/defamation, by posting upsetting or defamatory remarks online, or name-calling by
mobile phone. Videoing and distributing other people being harassed.
• Ostracising/peer rejection/exclusion by, using popular social networking sites such as Bebo/
Facebook/MySpace/Twitter/Pininterest/MSN to exclude.
• Identity theft, unauthorised access and impersonation by, ‘hacking’: accessing someone else’s
account by finding out or guessing their username and password, unauthorised access to email
accounts/the Virtual Learning Environment; sending Instant Messages or emails, using someone
else’s mobile phone.
• Manipulation by, exerting undue pressure by email, online messaging or mobile phone
2. Measures to Address Bullying, Cyberbullying or Harassment
The following are some of the measures the College will take to address bullying, cyberbullying or
harassment.
• Induction for full-time learners will include an awareness raising session on bullying and
cyberbullying
• Induction materials for both full-time and part-time learners will give clear guidance on what to
do in the event of bullying, cyberbullying or harassment
• Key staff will be trained in dealing with bullying, both in the interests of the bullied and the
bully.
• All staff will be issued with information and guidance on bullying.
• The College Student Intranet will contain a section giving information on bullying and
cyberbullying, and an information leaflet on bullying will be available.
• Promote the positive use of technology and communicate what is acceptable practice.
• Encourage good ICT practice, including how to:
o Protect passwords
o Report bullying to online providers
o Gather evidence
• Where incidents of bullying come to light, the formal stages of the Student Disciplinary
Procedure will be invoked where necessary.
• The College has introduced an anti-bullying email address and incident report form where
learners can report incidents in confidence.
3. Student Procedures if Bullied/Harassed
Complaints of bullying or harassment could come from the following sources:
• Informal complaints
• Third party or witness complaints
• Counter complaints
• Formal complaints
• Cyberbullying complaints

3.1 Informal Complaints (Stage 1):
If a complaint is made, quick action can often lead to a problem being solved informally between
those involved. Sometimes it is not appropriate to take an informal approach, however it should
always be considered before more formal action is taken.
If a learner feels they are being harassed or bullied they do not need to take action alone, they can:
• Report bullying incident to any member of staff. Learners will have the opportunity to
complete an ‘Anti-Bullying Incident Report Form’. That person will need to offer support and
guidance to help the learner decide on the best course of action needed. Forms are available
from Sharepoint/Tutors/Learner Services offices.
• Information taken will be passed on to the learner’s tutor or Head of Department and Head of
Learner Services.
• The bullying behaviour or threats of bullying must be investigated by either a tutor/Head of
Department/Learning Mentor/Learner Liaison Team/Head of Learner Services (whichever is
appropriate) and the bullying stopped quickly.
• The learner should consider how they want to approach the alleged perpetrator. They may
choose to meet with them; they might want to phone or write a letter to them. Help with this
may be given by a member of staff chosen. If the decision is made to meet with the alleged
perpetrator the member of staff may need to mediate. The alleged perpetrator needs to
understand the impact of their actions and realise that it is unacceptable and must be stopped.
If it comes to light that there is any underlying problems that are causing the action of the
perpetrator, support eg. Counselling can also be offered to deal with those issues.
• The member of staff involved should record the details of the issue, action taken and the
outcome on the attached proforma and forward to the Head of Faculty, Head of Learner
Services or Executive Director Learner Experience for monitoring and reporting.
• If the situation remains unresolved, there may be no alternative but to take formal action. If
this happens the learner would be encouraged to keep a record of any incidents including
dates, times, location, names of individuals involved including witnesses, actions they may have
taken and how they were affected by the incident.
3.2 Formal Complaints (Stage 2)
If an informal approach has not been possible or is seen as inappropriate or has not found a
solution, the learner may make a formal complaint. This should then be investigated by a
Designated Safeguarding Officer, Head of Learner Services or Executive Director Learner
Experience (whichever is appropriate).
3.3 Serious Criminal Offences
In cases of an alleged assault or alleged behaviour that is considered to be a criminal offence, the
College through the lead designated person should contact the Police for their appropriate action
if the complainant so wishes and if the member of staff considers the incident to be a serious
criminal offence. Staff dealing with this issue can seek further advice from the Principal, Vice
Principal, Executive Director Learner Experience.
3.4 Third party or Witness Complaints
If a learner witnesses behaviour that is perceived to be inappropriate they should consult with
their personal tutor. If a member of staff witnesses behaviour that is perceived to be inappropriate,
they should consult with their line manager. If following this consultation it is concluded that the
behaviour should be investigated further, the informal or formal stages of this procedure should be
followed.
3.5 Counter Complaints
If an alleged perpetrator, following a complaint, makes a counter-complaint, the two complaints
may be investigated separately or simultaneously. The member of staff undertaking the
investigation will make a judgement about the appropriate course of action according to the extent
to which evidence, witnesses etc are the same in both cases.
3.6 Cyberbullying Complaints
Most cases of cyberbullying will be dealt with through the College’s existing Anti-bullying Policy.
Some features of cyberbullying differ from other forms of bullying and may prompt a particular
response. The member of staff dealing with the complaint should:
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Identify the person responsible where possible:
• Advise learners and staff to keep a record of the bullying as evidence
• Speak to the perpetrator
• Investigate how wide spread the circulation could be
• Impose sanctions e.g. limiting use of college ICT
• In cases of illegal content, contact the police, who can determine what needs to be kept for
evidential purposes
In cases where the identity is not known, key areas will be investigated:
• Look into College ICT logs
• Conduct witness interviews
• Involve the police if need to trace calls or look at the data of another user
• Preserve any evidence: all incidents should be recorded, e.g. printing screen grabs etc
4. Complaints Against a Member of Staff or Member of the Corporation
If the complaint of harassment or bullying is against a member of staff or a member of the
Corporation, the informal stages of this procedure may apply. However if a formal complaint about
bullying or harassment by a member of staff or the Corporation is received, this will be dealt with
using the Staff Disciplinary Procedure.
5. Time Limits
The investigation of a reported bullying/harassment incident should normally be completed within
2 weeks of the complaint being received. On occasions, eg where the collection of evidence can
be a lengthy process, it will not be possible to keep within this timescale. In these circumstances,
the complainant and the alleged perpetrator must both be kept informed of any need for an
extension and the expected timescale for completion.
6. Outcomes:
• The bully (bullies) may be asked to genuinely apologise.
• In serious cases, suspension or even exclusion will be considered
• The outcome must include helping the bully to recognise the consequence of their actions and
providing support to enable the attitude and behaviour of the bully to change
• If possible, the learners will be reconciled
• After the incident/incidents have been investigated and dealt with, each case will be monitored
by a safeguarding designated officer to ensure repeated bullying does not take place. This will
be within one month after the initial reported incident. Progress may be communicated to
parents/carers.
• Demonstrate to the College community that any form of bullying is unacceptable and that the
College has effective ways of dealing with it, so deterring other from similar behaviour
7. Support for the Person being bullied or harassed
• Offer emotional support; reassure them that they have done the right thing in telling
• Advise the person not to retaliate or reply. Instead, keep the evidence and take it to an
appropriate member of staff
• Ask the person to think about information they may have in the public domain
• Ensure that the person understands simple ways to prevent it from happening again, e.g. by
changing contact details, blocking contacts or leaving a chatroom

8. What Learners can expect:
• When staff see or are told about bullying they will deal with it thoroughly using the approved
system.
• To be free to talk about their concerns without feeling afraid of what might happen to them if
they do.
• To be listened to and to know that something will be done, without being made to feel that
they are making a fuss about nothing.
• Not to put up with bullying or harassment of any sort. If anyone puts up with bullying or
harassment it only encourages the bully to think that they have got away with it.
• To be contacted after actions have been taken to confirm that the situation has been resolved.
9. Safeguarding Children and Vulnerable Adults
If a case of bullying and/or harassment is considered to be Safeguarding issue in relation to the College
Policy, the appropriate referrals will be made according to College procedures. Head of Learner Services
will deal with the referral of learner cases and the Director of HR will deal with cases involving staff.
10. Useful Numbers/Websites and References
- KIDSCAPE Parents Helpline 0845 345 4345
- Parentline Plus 0808 800 2222
- Children’s Legal Centre 0845 345 4345
- www.anti-bullyingalliance.org.uk
- www.bullying.co.uk
- www.childline.org.uk 0800 1111
- www.nspcc.org.uk 0808 800 5000
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Single Equality Policy
1. Introduction
South Gloucestershire and Stroud College (SGS) is committed to promoting equality and diversity in all
of its activities and between the people that represent its constituency. We value the diversity of our
workforce and learner population and aim to ensure that the highest equality and diversity standards are
maintained and discrimination and harassment are eliminated.
Our key delivery mechanism for this Policy is our Single Equality Plan which details SGS Colleges’
response to our Public Sector Duties. We consult widely with regard to Equality and Diversity, monitor
our progress and continually review the actions we take; and we proactively revise our approaches
where required. We do this so that we can be sure that we are consistently progressing towards the
achievement of our aims and objectives. In addition to this Policy document, we have also produced an
Equality Impact Assessment Toolkit. The Equality Impact Assessment work we conduct helps inform
our planning activity and the actions we are taking to work towards the successful implementation and
achievement of our aims and principles. This Policy should, therefore, be read in conjunction with our
Single Equality Action plan and our Equality Impact Assessment Toolkit.
We welcome our legal duties and responsibilities with regard to Equality and Diversity. An overview
of key legislation is shown in Appendix 1 - in particular we have a positive commitment to address our
duties under The Equality Act 2010. In addition, we also recognise that the legislation includes ‘the
public sector equality duty’.
This Policy does not exist purely as a response to legal requirements; SGS College sees Equality and
Diversity as fundamental considerations underpinning all our activities. Therefore, this Policy applies
to all members of the SGS College community (members of the corporation, all staff and learners,
contractors, sub-contractors and any person associated with the functioning of the college).
2. Policy Statement
SGS College will be a place where:
2.1 All who learn and work here have the opportunity to participate fully and achieve their full
potential.
2.2 The environment is welcoming, supportive and safe.
2.3 Physical, social and economic barriers to access are minimised and/or removed.
2.4 Everyone accepts their responsibility to uphold equality and diversity and demonstrate respect of
all others.
3. Policy Objectives
SGS College will enhance the experience of all its community (members of the corporation, all staff and
learners, contractors, sub-contractors and any person associated with the functioning of the college) will
be valued equally through:
3.1 Actively promoting equality and diversity by valuing, understanding and respecting differences
between people.
3.2 Ensuring staff are equipped to recognise diversity and challenge discrimination.
3.3 Reflecting both the needs and contributions of all members of the community in promoting and
providing learning opportunities.
3.4 Responding to the challenge of improving every year as an organisation which listens to and cares
for all its learners and staff.

4. Policy Implementation
SGS College will:
4.1 Monitor the curriculum and learning to ensure it is free from discrimination and reflects the wider
community.
4.2 Monitor all aspects of employment and ensure analysis of trends according to all equality groups.
4.3 Conduct impact assessments with regard to all policies, procedures and practices in order to
identify and tackle inequality, and promote equality of opportunity.
4.4 Investigate rigorously, all allegations of discrimination, harassment and victimisation.
4.5 Where appropriate, the college will publish monitoring information for staff, learners
and stakeholders as required by legislation.
5. Responsibilities
5.1 All staff have responsibility for promoting Equality and Diversity within the College.
5.2 The College Corporation and Executive have responsibility for ensuring that the College meets its
legal obligations as well as maintaining role model behaviour in the area of Equality and Diversity.
5.3 The Equality and Diversity Committee has responsibility for supporting and advising the
Corporation and Executive in their above obligations, most notably by devising and maintaining
the College Equality and Diversity Policy, developing and updating a Single Equality Plan and
impact assessments in support of the Equality and Diversity Policy and monitoring the effectiveness
of the policy and making recommendations for further development.
5.4 Individual managers have responsibility for ensuring that applicable legislation and the College
Equality and Diversity Policy is adhered to in their area of responsibility.
THE FOLLOWING STATEMENTS COMPLEMENT THE SINGLE EQUALITY POLICY.
The headings of race, religion or belief, sexual orientation, sex, gender reassignment, age, disability
(which includes mental health and people diagnosed as clinically obese), marriage and civil partnership,
and pregnancy and maternity are known as ‘protected characteristics’. The following statements support
this. Additionally we have included a statement on social and economic factors.
RACE AND ETHNICITY
Position Statement:
SGS College is committed to promoting equality of opportunity and good relationships between people
of different ethnic groups reflected in our diverse multi-cultural learner and staff population.
Policy Statement:
We will:
• Actively promote equality between members of different racial and ethnic groups and commit to
positive action.
• Ensure that staff are equipped to recognise racial and ethnic diversity and to challenge racial and
ethnic discrimination.
• Investigate sympathetically allegations of racial discrimination and address the issue through
relevant college procedures.
• Monitor the curriculum and learning to ensure that they are free from racial discrimination and
promote success and progression through addressing any gaps in achievement.
• Monitor by racial group, the admission and progress of learners and the recruitment and career
development of staff and act to address inequalities.
• Reflect the contributions of all members of the community.
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RELIGION OR BELIEF
Position Statement:
SGS College welcomes and supports diversity of beliefs providing their manifestation is not contrary to
the College’s values of inclusiveness, success and safety. We aim to promote tolerance, understanding
and the mature development of beliefs for all people who work or study here.
Policy Statement:
We will:
• Support all staff and learners seeking to observe any recognised mainstream faith or belief.
• Ensure that the delivery of the curriculum is not dogmatic and encourages all to respect
others’ views.
• Respect, and as necessary, develop provision for the practice which supports the religious needs or
belief of learners and staff. This may include on request:
- the provision of the most common religious dietary requirements and other dietary needs relating
to widely held belief or value system
- the provision of a suitable space for prayer, and other religious observances
- welcoming diversity of appearance and clothing providing Health and Safety requirements are met,
dress conforms to the majority view in society of what constitutes decency, does not hamper
learning, and does not display discriminatory slogans.
• Treat with equal dignity and fairness all learners and staff. Harassment, religious or racial
discrimination and incitement to religious hatred will be addressed through relevant College
procedures
SEXUAL ORIENTATION
Position Statement:
SGS College aims to eliminate discrimination on the grounds of sexual orientation and promote equality
of opportunity through a supportive, inclusive environment.
Policy Statement:
We will:
• Oppose discrimination on the grounds of sexual orientation and commit to the identification and
removal of homophobia from college life. Harassment and sexual discrimination will be addressed
through relevant College procedures.
• Treat with equal dignity and fairness all learners and staff.
• Encourage acceptance of lesbian, bisexual, gay and trans-sexual people.
• Promote understanding and respect of the LBGT lifestyle as one of equal value.
SEX AND GENDER
Position Statement:
SGS College is committed to a supportive, inclusive environment for both men and women, which
enables full participation and success in learning and employment. We strongly oppose sexual
harassment and undertake to eliminate gender discrimination.
Policy Statement:
We will:
• Oppose sexism and be committed to taking positive action to identify and remove sexism from
college life. Harassment and sexual discrimination will be addressed through relevant College
procedures

• Monitor the participation, performance and progress of female and male learners and act to
address inequalities.
• Promote the inclusion of learners into non-traditional areas of study and work towards
minimising gender stereotyping.
• Ensure that policies, procedures and opportunities for professional development encourage full
staff participation.
GENDER REASSIGNMENT
Position Statement
SGS College is committed to a supportive, inclusive environment for those learners and staff who are
or undertaking gender reassignment. We are committed to providing an experience which enables full
participation and success in learning and employment.
Policy Statement:
We will
• Oppose sexism and be committed to taking positive action to identify and remove sexism from
college life. Harassment and sexual discrimination will be addressed through relevant College
procedures.
• Encourage acceptance of all transsexual people.
• Promote understanding and respect of transsexual people
• Work with individuals to ensure appropriate support at identified periods.
AGE
Position Statement:
SGS College believes that prejudice and discrimination on the grounds of age are unacceptable in an
educational establishment. The college will not discriminate against learners on the grounds of age,
except where age is a mandatory criterion for entry to a course. There will be no discrimination on the
grounds of age in respect of employment.
Policy Statement:
We will:
• Work to remove arbitrary age barriers to educational access and to the realisation of individual
potential and success.
• Promote learning experiences that meet the needs of particular cohorts and also promote upskilling
and training for employees.
• Promote positive images of achievement of people of all ages.
• Welcome applications from all age groups and select on the basis of specified and appropriate
skills and competencies.
• Harassment and discrimination will be addressed through relevant College procedures.
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DISABILITY
Position Statement:
SGS College encourages and promotes learners and prospective staff with disabilities and aims to
eliminate attitudes, practices and procedures that discriminate against people on the grounds of
disability and/or learning difficulties/disabilities.
Policy Statement:
We will:
• Fulfil our responsibility to both existing and prospective learners and staff with disabilities.
• Commit to making reasonable adjustments to promote equality of access and opportunity for
learners, employees and members of the public with disabilities and/or learning difficulties/
disabilities.
• Treat with equal dignity, all learners and staff.
• Monitor participation, performance and progress of learners and staff with disabilities and act to
address inequalities.
• Harassment and discrimination will be addressed through relevant College procedures.
PREGNANCY & MATERNITY
Position Statement:
SGS College aims to eliminate the unfavourable treatment of a woman, during the “protected period”
(when the pregnancy begins and ends) in relation to her pregnancy or illness suffered by her as a result
of that pregnancy.
Policy Statement:
We will:
• Promote equality of opportunity through a supportive, inclusive environment.
• Ensure that managers are aware of the issues that could arise in relation to pregnancy and
maternity discrimination claims.
• Ensure that the College policy regarding to Maternity, Pregnancy and equal opportunities is
adhered to by staff and enforced at all times.
• Ensure that managers are aware of relevant health and safety risks with regard to pregnant women
and that appropriate action is taken.
• Fulfil our responsibility to learners and prospective staff in relation to pregnancy and maternity.
CIVIL PARTNERSHIP & MARRIAGE
Position Statement:
SGS College will aim to treat same-sex couples who register as civil partners, as married couples, with
equal treatment in a full range of matters including employment and vocational training.
Policy Statement:
We will:
• Ensure that policies, procedures and opportunities for professional development encourage full
staff participation.
• Not ask personal questions unrelated to the job that could be taken as an intention to discriminate
unlawfully because of marriage or civil partnership.
• Harassment and discrimination will be addressed through relevant College procedures.

SOCIAL AND ECONOMIC FACTORS
Position Statement:
SGS College will use available resources to identify and address any issues of inequality as a result
of social and economic factors. We undertake to support learners and staff both academically and
pastorally in order for all to be successful.
Policy Statement:
We will:
• Monitor participation, performance and progress of learners with social and economic
issues and act to address inequalities
• Engage with relevant external agencies as appropriate to ensure success.
• Provide appropriate guidance and support for staff and learners who are disadvantaged by social
and economic factors.
References: Additional Learning Support Policy
Learner Charter
Tutorial Policy
Learner Disciplinary Policy and Procedure
Anti-bullying Policy and Procedure
Learner Health and Well Being Policy
Maternity Pay & Leave Policy
Equality Impact Assessment Toolkit
Legislation: This document reflects but is not limited to legislation from the following Acts:
The Equality Act 2010
Children Act 1989
Protection of Children Act 1999
Human Rights Act 1998
Employment Rights Act 1996
Health Safety and Welfare at Work Act 1974
Employment Act 2002
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SGS College Learner
Code of Conduct
At SGS we are committed to creating a positive partnership in order to provide you with the best
educational experience possible. We aim to meet the needs of each individual and provide a mature and
caring environment for all learners. This Code of Conduct sets out our expectations of you in order for
us to meet this commitment.
Plagiarism, Collusion or Cheating
In the event that a learner is suspected of:
• plagiarising work from another individual or source (such as the internet), by copying and passing off
such work as the learner’s own
• colluding by working collaboratively with others to produce work that is submitted as the work of the
single individual alone
• fabrication of results and/or evidence
• cheating by communicating with others by any unauthorised means when this is not allowed, (e.g. in
a supervised session), the use of unauthorised materials when under test conditions
• alteration of any results document including certificates
• cheating in any other way which undermines the integrity of the assessment process
An investigation will be carried out by the appropriate manager in accordance with the Joint Awarding
Bodies guidelines and the SGS Learner Disciplinary Policy and Procedure
Academic Appeals
Learners may appeal against an assessment decision at any stage. Appeals should be lodged initially
with the appropriate course tutor/leader within 10 working days of receiving their initial grade. If the
learner is dissatisfied with the outcome of the appeal, the learner may request that the Head of Faculty
or a Director of Curriculum consider the matter further.
Patterns of Behaviour
We expect the following from you wherever you are based on your course, including work-experience
placements.
• Adhere to the rights and responsibilities outlined in the Learner Charter and this Code of Conduct
• Treat everyone with respect and make sure that your behaviour does not make any other person feel
uncomfortable or amount to discrimination or harassment
• Be considerate to the rights and interests of other College users
• Attend regularly and punctually all required activities
• Explain to your tutor or lecturer the reason for non-attendance
• Take personal responsibility for your own learning
• Work hard and complete all your assignments within specified deadlines
• Take an active part in reviewing your progress with the support of your tutor
• Seek help from your tutor if you need it
• Act safely so they do not put yourself or others at risk
• Wear your ID card at all times on College premises and to show it, on request, to any member
of College staff
• Act with consideration for the College environment and other College users
• Switch off your mobile phone in lessons

You must not:
• Behave in a disruptive, aggressive, intimidating or unruly way
• Disrupt or interfere with the education or learning of fellow learners
• Display or circulate any material which is designed to cause offence or distress to others
• Misuse College property or equipment, including IT equipment
• Be intoxicated whilst at College due to alcohol or use of recreational drugs
• Smoke on College premises except in the designated smoking areas
• Consume or possess toxic, dangerous or controlled substances
• Make or send annoying, obscene, malicious or indecent telephone calls, text messages or emails
• Cause malicious damage to, or theft of, the property of other learners, staff or visitors to the College
• Use foul or abusive language
• Gain unauthorised access, or make modifications to College files or computer materials
• Carry any weapons or any other object with the intention or purpose of use in a threatening way
• Falsify College documents or submit materials or work for assessment which has not been made or
authorised by you
• Take part in any illegal activity
• Behave in any way which adversely affects the reputation of the College
I understand and agree to the Code of Conduct outlined above:
Signed (Learner) .......................................................................................
Signed (Tutor) ...........................................................................................
Date: ........................................................................................................
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Code of Practice
For Learner Computer Use
South Gloucestershire and Stroud College expects all learners to use the computer network and
software resources provided responsibly. All members of the College are subject to the following
conditions of use. You must read and accept this code of practice before using any computer equipment.
Any breach of the following terms and conditions of use may result in disciplinary action.
1. You must not try to use any computer without permission or try to alter or delete work belonging
to other people.
2. You are responsible for any misuse of your computer account, even if it is by someone else.
3. If you think someone else knows your password you should change it immediately.
4. College IT facilities are only provided for college business or course-related activity, not for
personal use.
5. You must not store any computer games, personal music or movies on any college computer or
network space.
6. You must not tamper with IT equipment, delete software, or carry out any activity that may prevent
others from using the equipment.
7. Food and drink are not allowed near computers or other IT equipment.
8. When using the Internet you must not enter sites or send e-mails that contain any abusive, sexist,
pornographic or unlawful material. All Internet access is logged and monitored by user name.
9. You must not try to install or download any software that has not been provided by the College.
10. You must not try to bypass the college’s content filtering software which is there to protect you and
our network.
11. You must not make any use of the Internet that would bring the name of the College into disrepute.
12. The College accepts no responsibility for problems caused by loss of service or for damage to files
and data. It is your responsibility to ensure essential files are backed up onto USB Flash drive(s) or
CDROM.
13. In using information from the Internet or creating web pages you must make sure you do not break
copyright law or plagiarise the work of others.
14. Under the terms of the Data Protection Act you must not store any information about any living
person without agreement from the College Data Protection Officer.
15. You should not put any unlawful information onto any system.
16. You must follow any local IT guidelines around the College, e.g. about printing or file management,
as explained by College staff.
If you do not understand any of these conditions please ask a member of staff for advice.
I agree to abide by the above terms and conditions.
Name: ........................................................................
Signature: ..................................................................
Date: ...........................................................................
Tutor: ...........................................................................
Course: .......................................................................
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Useful Contacts
For general enquiries:
Filton Campus Switchboard 0117 931 2121
WISE Campus Switchboard 0117 919 2601
If you need any more information, please contact Learner Services at:
South Gloucestershire Filton Campus South Gloucestershire WISE Campus
Filton Avenue New Road
Filton Stoke Gifford
Bristol BS34 7AT Bristol BS34 8LP
Tel: 0117 909 2297 Tel: 0117 919 2605
Fax: 0117 931 2637
MONEY
Citizens Advice Bureau Tel: 0870 121 2019 www.adviceguide.org.uk
North Bristol Advice Centre Tel: 0117 951 5751 www.northbristoladvice.org.uk
Bristol Debt Advice Centre Tel: 0117 954 3990 www.bdac.org.uk
National Debtline (Helpline) Tel: 0808 8084000
HOUSING
South Gloucestershire Council Tel: 01454 865500/50/49
Bristol City Council Tel: 0117 922 2000
1625 Independent People (formerly Priority
Youth Housing) for housing support Tel: 01454 865 732 (South Glos)
Tel: 0117 317 8800 (Bristol)
‘Shelterline’ – emergency Tel: 0808 8004 444
HEALTH & SUPPORT SERVICES
ACAD - Advice & Counselling on Alcohol &
Drugs (Bristol) Tel: 0117 929 3028
AIDS National Helpline Tel: 0800 012322
British Pregnancy Advisory Service
Contraception & Sexual health Tel: 0845 7304030 www.ruthinking.co.uk/
South Glos Drug & Alcohol Service Tel: 01454 868 750
The Southmead Project Tel: 0117 950 6022
NHS Direct Tel: 0845 4647
Frenchay Hospital Tel: 0117 970 1212
Southmead Hospital Tel: 0117 950 5050
Bristol Royal Infirmary Hospital Tel: 0117 923 0000
Bristol Royal Hospital for Children Tel: 0117 342 8460
Bristol Rape Crisis Helpline Tel: 0117 929 8868
RNID (Royal National Institute for Deaf and
Hard of Hearing People) Tel: 0808 808 0123
Samaritans Tel: 0845 790 9090
CHILDCARE & OTHER INFO
South Gloucestershire Children &
Young People’s Information Service Tel: 01454 868 008
Childline Tel: 0800 1111 (Free Helpline)
LOCAL COUNCILS
Bristol City Council Tel: 0117 922 2000
Bath & North East Somerset Tel: 0122 547 7000
North Somerset Council Tel: 01934 888 888
South Gloucestershire Council Tel: 01454 868 009
TRAVEL
Bristol International Airport Tel: 0871 334 4444
Cardiff International Airport Tel: 0144 671 1111
Gatwick Airport general enquiries Tel: 0844 335 1802
Heathrow Airport Tel: 0844 335 1801
National Express Tel: 08717 818 181
National Rail Enquiries Tel: 0845 748 4950
OTHER - General
Avon & Somerset Police Tel: 0845 456 7000
Avon Fire & Rescue Service Tel: 0117 926 2061
Key Personnel
John Huggett Chair of Corporation
Kevin Hamblin Principal and Chief Executive
Nigel Eagers Vice Principal Curriculum & Deputy Chief Executive
Sara-Jane Watkins Vice Principal Corporate Responsiveness
Catherine Murphy Director of Information and Systems
Alan Brockbank Director 16-18 Curriculum Filton Campus
Kelly Gillett Director 16-18 Curriculum WISE Campus
Patrick McLeod Head of Business Enterprise
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Filton Campus
0117 931 2121
WISE Campus
0117 919 2601