0556-C-brandbook-2023-6x9-digital-single-051623-
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
6<br />
7<br />
8<br />
9<br />
We always practice the 15-10-5 rule. At<br />
15 feet away make eye contact; at 10 feet<br />
smile, stand if you are able, acknowledge;<br />
at 5 feet offer a welcoming greeting.<br />
When providing assistance, we show<br />
others the way rather than pointing in a<br />
general direction.<br />
We maintain awareness, attention<br />
to detail, and readiness to effectively<br />
perform our duties.<br />
We show respect and appreciation for<br />
others and foster a constructive work<br />
environment and trustworthy reputation<br />
by always speaking positively about our<br />
residents, colleagues, and our organization.
Change language