FirstService Residential Brandbook-6x9-digital-080423-single

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“ I imagine our future together — bringing our values to life while creating a brand that resonates with everyone ” whose lives we touch.
A dear friend and brand builder once told me, “A brand is a promise made, delivered, and measured.” I couldn’t agree more. We continue to build our brand, delivering what we promise — exceptional service that enhances lives and property values. That is how we strengthen our reputation as a leader, defining service in our industry. I am excited to share with you this book created to educate and inspire us with key elements of our brand. I trust you will join me in embracing each of them. I imagine our future together — bringing our values to life while creating a brand that resonates with everyone whose lives we touch. Thank you for bringing these important aspects of our culture and service to life daily in your work. I look confidently to our future as we elevate our brand together. With gratitude, David Diestel Chief Executive Officer <strong>FirstService</strong> <strong>Residential</strong>
Page 1: Our brand, simplified.
Page 5 and 6: Our Mission that enhance the value
Page 7 and 8: We believe property management goes
Page 10: That’s what we believe. That’s
Page 13 and 14: plified. sm
Page 15 and 16: Values aim high We are passionate a
Page 17 and 18: 1 2 3 4 We know our Mission, Core V
Page 19 and 20: Global Service Standards Safety and
Page 22: Property management is a balancing

FirstService Residential Brandbook-6x9-digital-080423-single

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