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GCRA - Half Year Report 2023

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In compliance with agreement between<br />

the Guernsey Competition & Regulatory<br />

Authority and the Committee for<br />

Economic Development<br />

<strong>GCRA</strong> <strong>Half</strong><br />

<strong>Year</strong> <strong>Report</strong><br />

for <strong>2023</strong>


HALF-YEAR REPORT<br />

FOR <strong>2023</strong><br />

Supporting and maintaining<br />

well-functioning markets<br />

Merger and acquisition<br />

Markets can work against the interests of consumers when competitors merge or acquire<br />

one another. In these circumstances there is a risk that the most effective way consumers<br />

can ensure value for money for the goods or services they buy is weakened, as the<br />

commercial power of such businesses increases not from meeting their needs better<br />

but from fewer alternatives.<br />

The <strong>GCRA</strong> therefore looks at transactions in case they pose those risks to consumers and<br />

can block them or otherwise require concerns to be addressed. In the first half of <strong>2023</strong>, the<br />

<strong>GCRA</strong> received four merger applications, with two cleared by the end of June. The average<br />

clearance days for mergers considered by the <strong>GCRA</strong> to date is 15 days.<br />

The <strong>GCRA</strong> supports development and delivery of Government policy, in<br />

particular, in the sectors subject to economic regulation to achieve the best<br />

outcome for Guernsey consumers.<br />

The <strong>GCRA</strong> was also consulted on the proposed exemption by the Committee for Economic<br />

Development of the acquisition by Sure or Airtel from the merger notification regime. The<br />

<strong>GCRA</strong> provided two substantive responses setting out its views which were published at<br />

the same time as the Committee lodged its policy for States debate.<br />

Business circuits/Private circuits<br />

price controls<br />

<strong>GCRA</strong> review of costs of wholesale provision<br />

of these services provisionally concluded<br />

these should be lowered by 18% on<br />

average from 2024. This will lower the cost<br />

of doing business in Guernsey, particularly<br />

for businesses heavily reliant on ICT whose<br />

associated business connectivity costs<br />

are significant.<br />

Broadband price controls<br />

The rollout of fibre across Guernsey<br />

is a significant change in the network<br />

infrastructure technology of the island.<br />

Ensuring access is fairly priced has<br />

been a priority in the first half-of <strong>2023</strong>.<br />

It follows the <strong>GCRA</strong>’S workstream on<br />

protection of emergency call access<br />

for vulnerable households in 2022. Its<br />

provisional conclusion is that the cost of<br />

these services needs to come down by<br />

11% if prices are to be a fair reflection<br />

of costs.<br />

Local markets play<br />

a central role in<br />

Guernsey’s sustainable<br />

prosperity which in<br />

turn rests on their<br />

ability to serve<br />

consumers well.<br />

2 | <strong>GCRA</strong> <strong>GCRA</strong> | 3


HALF-YEAR REPORT<br />

FOR <strong>2023</strong><br />

Supporting and maintaining<br />

well-functioning markets<br />

<strong>GCRA</strong> action saves Guernsey property buyers £13.2m<br />

The <strong>GCRA</strong>, in line with similar bodies, looks<br />

to review the benefits of its role in the<br />

market post its interventions. In the first<br />

half of <strong>2023</strong> the conclusion of independent<br />

research commissioned was published.<br />

The study analysed the impact of ending<br />

the practice of charging fixed percentage<br />

legal fees for conveyancing. In 2013,<br />

because of the <strong>GCRA</strong> encouragement<br />

to eliminate potentially anti-competitive<br />

practices in the Bailiwick, Guernsey’s Bar<br />

removed its professional conduct rule that<br />

set legal fees for property conveyancing<br />

transactions at 0.75% of the realty value,<br />

enabling providers of these services to<br />

compete on price.<br />

Critical Economics analysis of transactions<br />

shows that, during the last decade, total<br />

realty property transactions amounted to<br />

£5.8bn, on which conveyancing legal fees<br />

amounted to £30.2m or an average fee<br />

of 0.52%. Critical Economics concluded<br />

that “undoubtedly, the cessation of a<br />

fixed percentage legal fee in the local<br />

conveyancing market has been very<br />

beneficial to the property market.”<br />

“It has never<br />

been more critical<br />

to maintain the<br />

Island’s economic<br />

competitiveness,<br />

promote growth,<br />

continue to meet<br />

international standards<br />

(including World Trade<br />

Organisation rules and<br />

existing trade agreement<br />

commitments) and<br />

negotiate new trade/<br />

service agreements.”<br />

GOVERNMENT<br />

WORK PLAN <strong>2023</strong>-25:<br />

the midterm reset<br />

Investing in Islanders,<br />

our Island and our Future<br />

4 | GUERNSEY COMPETITION & REGULATORY AUTHORITY <strong>GCRA</strong> | 5


HALF-YEAR REPORT<br />

FOR <strong>2023</strong><br />

Supporting and maintaining<br />

well-functioning markets<br />

Keeping the operation of markets and regulated companies under<br />

review to identify and address new forms of detriment and issues for<br />

potential action, and thereby to promote trust in markets.<br />

The <strong>GCRA</strong> believes that trust in markets us supported when: the rules are applied equally<br />

and impartially, consumer perception of value and choice is positive, and the regulatory<br />

framework is transparent, proportionate, and adaptable.<br />

Competition law investigation in medical sector<br />

The <strong>GCRA</strong> took a stance against excessive post-employment non-compete restrictions to<br />

foster entrepreneurship, worker empowerment, and economic growth. This was initiated<br />

by a complaint about a five year restriction being enforced by the Medical Specialist Group.<br />

The concern was based on the need for innovation and free movement of talent, where<br />

unfair restrictions hinder the growth of businesses and the economy in Guernsey. While<br />

non-compete clauses can protect intellectual property, they are often used excessively to<br />

prevent employees from working with competitors or starting their own businesses. <strong>GCRA</strong>’s<br />

stance has already led to positive developments in local healthcare, such as First Contact<br />

Health’s improved accessibility as well as changes to practices at the Princess Elisabeth<br />

Hospital such as acceptance of MRIs scans from other specialists than the MSG.<br />

Competition law investigation in<br />

mobile market<br />

This investigation concluded in 2021<br />

with a finding of a contravention under<br />

the competition law with a financial<br />

penalty being issued in July 2022. The<br />

contravention decision was appealed to<br />

the Royal Court and the appeal was heard<br />

in November <strong>2023</strong>. The appeal against<br />

the financial penalty was stayed, pending<br />

the outcome the appeal against the<br />

contravention decision.<br />

The <strong>GCRA</strong> believes<br />

that trust in markets<br />

is supported when:<br />

the rules are applied<br />

equally and impartially,<br />

consumer perception<br />

of value and choice<br />

is positive, and the<br />

regulatory framework<br />

is transparent,<br />

proportionate,<br />

and adaptable.<br />

The Authority has sought to promote fair competition, consumer protection, and economic<br />

growth, allowing businesses to attract talent without unnecessary barriers, thereby<br />

contributing to a more vibrant economy in Guernsey. The matter went to the Royal Court<br />

where the <strong>GCRA</strong>’s decision to prevent the effect of five year restrictions was not appealed<br />

against, but the Royal Court remitted the decision back to the <strong>GCRA</strong> to redo the decision to<br />

prohibit its two year restrictions based on the guidance given by the Court.<br />

6 | GUERNSEY COMPETITION & REGULATORY AUTHORITY <strong>GCRA</strong> | 7


HALF-YEAR REPORT<br />

FOR <strong>2023</strong><br />

Achievements<br />

Competition law investigation into the provision of optometric services<br />

Following a complaint, the <strong>GCRA</strong> opened<br />

an investigation into the provision of<br />

optometric services in Guernsey. It sent<br />

out formal information requests and<br />

analysed the responses to determine<br />

whether providers of optometric services<br />

had made anti-competitive agreements<br />

with each other as alleged in the complaint.<br />

The <strong>GCRA</strong> noted that some of the businesses<br />

that provided information to it had very<br />

effective competition compliance systems<br />

in place and had made sure that their<br />

discussions with other optometrists remained<br />

compliant with competition law. However, the<br />

investigation also revealed that although the<br />

evidence did not clearly support the complaint<br />

made, several businesses had engaged in<br />

other types of collective action that might give<br />

rise to further competition concerns outside<br />

the scope of the original investigation.<br />

The <strong>GCRA</strong> therefore decided to close the<br />

original investigation but to keep this sector<br />

under review. It also intends to publish<br />

guidance to improve future compliance<br />

in this area.<br />

“To increase the<br />

sustainability of health<br />

and care services,<br />

the Plan for Sustainable<br />

Health and Care Services<br />

portfolio will need to<br />

focus on achieving the<br />

following; To mitigate<br />

cost increases - to reduce<br />

the financial impact<br />

of increasing demand,<br />

resource competition<br />

and new treatments so<br />

that services remain<br />

accessible and other<br />

public services are not<br />

unduly restricted...”<br />

8 | GUERNSEY COMPETITION & REGULATORY AUTHORITY <strong>GCRA</strong> | 9


HALF-YEAR REPORT<br />

FOR <strong>2023</strong><br />

Supporting and maintaining<br />

well-functioning markets<br />

Publication of information to support market monitoring<br />

A report is compiled annually presenting information on the telecommunications sector<br />

covering the previous calendar year. This is carried out as a pan-Channel Island initiative<br />

with the JCRA.<br />

Highlights and trends include:<br />

• Average monthly consumer spending on telecommunications services was about £79.08<br />

in 2022, fairly stable compared to the previous year.<br />

• Total annual turnover increased to £70.8m in 2022 (by 1.6%).<br />

• Total annual mobile revenue has increased since 2021 by 9.0%.<br />

• Employment within the telecommunication sector increased in Guernsey by 7%.<br />

• There has been a significant decline in the number of fixed call network minutes (20%),<br />

continuing the decreasing trend since 2020.<br />

• Meanwhile, text volumes have continued to fall slightly, decreasing by around 5%.<br />

• The total number of mobile call minutes also decreased (by 12%).<br />

• Broadband penetration rates in Guernsey (41.3 subscriptions per 100 inhabitants) were<br />

higher than the OECD average (34.7) and similar to the UK (41.3).<br />

• Data usage remains below the UK average (482 Gbytes per month): Guernsey subscribers<br />

used on average 316 Gbytes per month (up 5.6% on 2021).<br />

• Mobile data volumes increased by 9.6%.<br />

In June <strong>2023</strong><br />

the Authority<br />

published its annual<br />

telecommunications<br />

statistics covering the<br />

prior year providing<br />

market intelligence on<br />

developments in this<br />

key economic sector.<br />

10 | GUERNSEY COMPETITION & REGULATORY AUTHORITY <strong>GCRA</strong> | 11


Contact us<br />

Suite 4, 1st Floor,<br />

La Plaiderie Chambers,<br />

La Plaiderie,<br />

St Peter Port,<br />

Guernsey,<br />

GY1 1WG<br />

Telephone: +44 (0) 1481 711120<br />

Email: info@gcra.gg<br />

Website: www.gcra.gg

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