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Modern Insurance Magazine Issue 62

This issue features... Insight: A Guide to the New Consumer Duty, with Branko Bjelobaba, FCII Interview: Doing the Right Thing, with Matt Brewis, Financial Conduct Authority (FCA) Interview: A New Consumer Freedom, with Sam Richardson, Which? Money Editorial Board: Find out what our editorial board panel of experts have to say in this edition of Modern Insurance Magazine Associations Assemble: Modern Insurance's panel of resident associations outline the burning issues in insurance Just a Thought with Eddie Longworth... Suppliers Must Also Deliver Consumer Duty Obligations Consumer Intelligence: Avoiding Consumer Harm in the Consumer Duty Age Modern Claims Awards 2024: Meet the Judges EDAM Group: Meet the Company, 'Internal Satisfaction Informs Customer Satisfaction at EDAM Group' Dive In Festival: Dive In's 'Below the Surface' Event Shines a Light on Insurance Industry's Diversity and Inclusion Challenges Thinking Upside Down: Consumer Duty: An Illusion?? with Michael Lewis, CEO, Claim Technology I Love Claims / ARC 360: The Unintended Consequences of Consumer Duty Europcar: Can the Insurance Sector Help to Accelerate the Adoption of EV? with James Roberts, Head of Insurance Sales 10 Mins with… Ajay Mistry, Founder and Director, Gambit Partners, & Co-Founder and Co-Chair, iCAN (The Insurance Cultural Awareness Network) Insur.Tech.Talk - Interviews with Farooq Sheikh, Global Head of Insurance at Unqork; Brent Williams, Founder and CEO at Benekiva; Juan Mazzini, Head of Insurance Practice APAC, EMEA, LATAM at Celent; Meredith Barnes-Cook, Partner at ReSource Pro Consulting; and Ron Rock, Managing Director - Financial Services at JobsOhio Insur.Tech.Talk Editorial Board - Experts from within the insurtech sector and beyond join us once more to share their unique insights!

This issue features...

Insight: A Guide to the New Consumer Duty, with Branko Bjelobaba, FCII
Interview: Doing the Right Thing, with Matt Brewis, Financial Conduct Authority (FCA)
Interview: A New Consumer Freedom, with Sam Richardson, Which? Money
Editorial Board: Find out what our editorial board panel of experts have to say in this edition of Modern Insurance Magazine
Associations Assemble: Modern Insurance's panel of resident associations outline the burning issues in insurance
Just a Thought with Eddie Longworth... Suppliers Must Also Deliver Consumer Duty Obligations
Consumer Intelligence: Avoiding Consumer Harm in the Consumer Duty Age
Modern Claims Awards 2024: Meet the Judges
EDAM Group: Meet the Company, 'Internal Satisfaction Informs Customer Satisfaction at EDAM Group'
Dive In Festival: Dive In's 'Below the Surface' Event Shines a Light on Insurance Industry's Diversity and Inclusion Challenges
Thinking Upside Down: Consumer Duty: An Illusion?? with Michael Lewis, CEO, Claim Technology
I Love Claims / ARC 360: The Unintended Consequences of Consumer Duty
Europcar: Can the Insurance Sector Help to Accelerate the Adoption of EV? with James Roberts, Head of Insurance Sales
10 Mins with… Ajay Mistry, Founder and Director, Gambit Partners, & Co-Founder and Co-Chair, iCAN (The Insurance Cultural Awareness Network)
Insur.Tech.Talk - Interviews with Farooq Sheikh, Global Head of Insurance at Unqork; Brent Williams, Founder and CEO at Benekiva; Juan Mazzini, Head of Insurance Practice APAC, EMEA, LATAM at Celent; Meredith Barnes-Cook, Partner at ReSource Pro Consulting; and Ron Rock, Managing Director - Financial Services at JobsOhio
Insur.Tech.Talk Editorial Board - Experts from within the insurtech sector and beyond join us once more to share their unique insights!

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ASSOCIATIONS ASSEMBLE<br />

ASSOCIATIONS<br />

ASSEMBLE<br />

Welcome to<br />

Associations Assemble!<br />

<strong>Modern</strong> <strong>Insurance</strong> <strong>Magazine</strong> is delighted to be joined by some of the leading<br />

names from our industry associations, organisations and institutes.<br />

This issue voices the thoughts of:<br />

David Sparkes<br />

Regulation Director<br />

British <strong>Insurance</strong> Brokers’ Association<br />

(BIBA)<br />

Anthony Hughes<br />

Chairman & CEO<br />

Credit Hire Organisation<br />

(CHO)<br />

Mike Keating<br />

CEO<br />

Managing General Agents’ Association<br />

(MGAA)<br />

Sue Brown<br />

Chair<br />

Motor Accident Solicitors Society<br />

(MASS)<br />

Mike Benner<br />

Chief Executive<br />

Association of Personal Injury Lawyers<br />

(APIL)<br />

Jonathan Drake<br />

Member of the<br />

Forum of <strong>Insurance</strong> Lawyers (FOIL)<br />

and Partner at DWF<br />

Thomas Hudd<br />

National Technical Manager<br />

National Body Repair Association<br />

(NBRA)<br />

Dr Matthew Connell<br />

Director, Policy and Public Affairs<br />

Chartered <strong>Insurance</strong> Institute<br />

(CII)<br />

MODERN INSURANCE | 29

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