RBU Journal of Library & Information Science, Vol 25, 2023

RBU Journal of library & Information Science, V. 25, 2023
improved accuracy and timeliness of the information
provided through SDI.
Kannappanavar B.U and Chidanandswamy H.M
(2013)conducted study in Agricultural Science
University Libraries in India with special reference
to South India. They focused the issues related CAS
and SDI services in surveyed libraries. Author found
as most of the respondents (80)%) exprssed their
need as they require index of articles and (90%) as
abstracts are essential for their studies and research.
It was also found by author as more or less 25% 0f
respondents of PG, research and faculty members are
satisfied with CAS services. And almost half (48%)
research scholars and 51% faculty members are
satisfied with SDI services provided by libraries.
Oliveria and Tavares (2017) investigated user
satisfaction with integrated CAS and SDI services in
engineering college libraries. The findings indicated
that users highly valued the
integrated approach, as it offered them both the latest
information and personalized content. However users
provided suggestions for enhancing the flexibility
and ease of use of the system to further improve user
satisfaction.
Ramiah and Babu (2020) explored user perceptions
of CAS effectiveness in a university library setting.
The author highlighted the importance of timely and
relevant information in increasing the user
satisfaction.
Li (2019) conducted a study on the impact of service
quality on user satisfaction with CAS and SDI
services in a research library. The author found as
factors such as responsiveness, reliability and content
relevancy significantly affect user satisfaction.
Mohana and Swain (2018)compared the
effectiveness of traditional CAS and SDI methods
with modern technology- driven approaches. The
study emphasized the advantages of technology
driven services in terms of accessibility, efficiency
and personalization.
Venkatesan and Rajendran (2019) identified the
barriers such as inadequate user awareness, limited
resources and technical issues. It also addressed these
challenges is essential for improving the overall
effectiveness of CAS and SDI services.
Senthil Kumaran et. Al (2021) explored the
successful implementation of CAS and SDI in an
engineering college.
Research Identification
The researcher is working in reputed engineering
college since 15 years as a Librarian and taking
efforts to know the satisfaction of users every year
and enhancing the library CAS and SDI services and
increasing the user’s satisfaction. Researcher thought
to apply the obtained knowledge on users of all the
engineering colleges in Pune city to facilitate the
respective college authorities and librarians to
understand the level of satisfaction of their users with
Current Awareness Service, and Selective
Dissemination of Information Services and design
the same services as per user needs/expectations and
increase the user satisfaction and achieve excellence.
Hypothesis of the study
30
https://lisrbu.wixsite.com/dlis/rbu-journal-of-lis
Null Hypothesis (Ho)
“There is no significant difference in satisfaction
level between three designated groups of users with
Current awareness Service (CAS) and Selective
Dissemination of Information service (SDI) in
Engineering colleges of Pune city”
Alternative Hypothesis (H1)
“There is a significant difference in satisfaction level
between three designated groups with Current
awareness Service (CAS) and Selective
Dissemination of Information service (SDI) in
Engineering colleges of Pune city”
This study rejects the null hypothesis in favour of
alternative hypothesis. The findings of Chi square
test show evidence of existence of a significant
difference in satisfaction level between three
designated groups with Current awareness Service
(CAS) and Selective Dissemination of Information
service (SDI) in engineering colleges of Pune city”
Methodology
A descriptive research methodology was used for
this study. :BE/B Tech students, ME/M Tech
students and regular faculty members of engineering
colleges located in Pune city constitute the
population for this study. There are 34 engineering
colleges located in Pune city area. Out of them the
researcher has collected data from 33 engineering
colleges as one college authorities are not allowed
for data collection.The methodology used to select
sample users for this study was simple random
sampling. Chi Square test applied to Chi Square
value calculated to know the existence of difference
in satisfaction level according to respondents’
academic status. And mean scores were calculated to
know the point of satisfaction level of respondents
Response Rate: Total 660 questionnaires were
distributed among the students and faculty members.
Hence Sample Size of 379 respondents needed for
30000 Population as per Morgan Table. For present
study, 509 questionnaires were received which is
suitably more than the required number. The
response rate was satisfactory for this survey. Total
509 questionnaires received were appropriate for the
study from the total sent 660.
Sample Design
The methodology used to select sample users for this
study was simple random sampling. The results
obtained from random sampling can be assured in