Ideagen Global - Catalyze Magazine - November 2023
With Ideagen's extensive member network and influential platform, Catalyze Magazine serves as an aggregate for all the content, events, articles, and collaboration that we do. It is a monthly magazine where you will find transcriptions from Ideagen events, content, articles, and information surrounding how we are completing our mission. With this magazine, we want to highlight the nature of cross-sector collaboration and how we infuse it into our daily mission on a global scale. Ideagen's monthly Catalyze Magazine is back with our November edition. Inside, view conversations from the 2023 Global Goals Summit, hosted at the Nasdaq Global Headquarters in New York City! This months covers features speakers: Peter Cuneo, Scott Frisch, Sami Hassanyeh, Lana Wong, Gretchen O'Hara, Betsy Reed, Sarah Walters, Marcus Henderson, Nick Ballard, Alexandra Mitsotakis, Mani Dasgupta, and Rawle Andrews Jr!
With Ideagen's extensive member network and influential platform, Catalyze Magazine serves as an aggregate for all the content, events, articles, and collaboration that we do. It is a monthly magazine where you will find transcriptions from Ideagen events, content, articles, and information surrounding how we are completing our mission. With this magazine, we want to highlight the nature of cross-sector collaboration and how we infuse it into our daily mission on a global scale.
Ideagen's monthly Catalyze Magazine is back with our November edition. Inside, view conversations from the 2023 Global Goals Summit, hosted at the Nasdaq Global Headquarters in New York City!
This months covers features speakers: Peter Cuneo, Scott Frisch, Sami Hassanyeh, Lana Wong, Gretchen O'Hara, Betsy Reed, Sarah Walters, Marcus Henderson, Nick Ballard, Alexandra Mitsotakis, Mani Dasgupta, and Rawle Andrews Jr!
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The Future of AI Within AARP<br />
Lana Wong: Speaking of those challenges, I'm sure we've all read the doomsday predictions<br />
of AI as well as the utopian AI dream scenarios. So, how are you all trying to really balance<br />
that operational governance risk with this enormous potential that AI provides?<br />
Scott Frisch: First of all, It's a great question because there is no single answer for<br />
everybody. Every company has its own level of risk tolerance or appetite, but at AARP, we<br />
think about doing this in stages. Let's understand what AI can and can't do today because<br />
that's going to change tomorrow. We've essentially come and established a working group<br />
to create a set of governance rules and training for our organization. We're evolving as<br />
things change, but the centerpiece of our governance is to ensure there's a human-in-theloop.<br />
That is a key component.<br />
Look at ChatGPT, for example, which came out in September of 2021. Just for fun, we<br />
were planning a trip to Chicago, and we asked it to provide an itinerary for three days in the<br />
city of Chicago in the middle of July. It came up with this great itinerary for three days, but<br />
three of the restaurants recommended we're no longer in business. So, that human-in-theloop<br />
piece is extremely important.<br />
CATALYZE MAGAZINE | 4
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