CSJ Swag1

ATTACHMENT A – SCOPE OF SERVICES AND REQUIREMENTS
1 Introduction and General Information
The City of San José (“City”) is solicitating bids from qualified vendors to provide an array
merchandise with the City logo and/or other graphics.
2 Logo Requirements
2.1 The City’s logo is not to be re-created, re-drawn, skewed, or distorted.
2.2 Refer to Attachment A-1 – CSJ Logo.
3 Product Requirements
3.1 Vendor shall provide upon request additional printing for items, including but not
limited to:
3.1.1 Mayor/Council office logo (sample upon request)
3.1.2 Mayor/Council member name
3.1.3 Contact information, including but not limited to:
3.1.3.1 Phone number
3.1.3.2 Address
3.1.3.3 QR Code
3.1.3.4 E-mail address
3.1.3.5 Website
3.1.3.6 Social media
3.1.4 “Paid for by the City of San José”
3.2 Examples of products are shown below:
4 General Requirements and Specifications
4.1 Vendor shall provide an array of various products that may have the CSJ Logo and
other personalization information printed on.

4.2 Examples of products are shown below:

5 Warranty Requirements
Vendor shall provide a minimum of one-year warranty on all products. Warranty shall
cover all faults and defects in materials and workmanship. Replacement items shall be
provided during the warranty period at no additional cost to City.
6 Shipping, Freight, and Invoice Requirements
6.1 City may request samples prior to initiating an order. Vendor shall provide samples
if requested by City.
6.2 Vendor shall provide an estimated number of boxes, or pallets, for the entire order.
6.3 Vendor shall provide space to hold product until requested by City.
6.4 All deliveries shall be according to instructions provided by City.
6.5 Vendor shall provide detailed invoice at time of shipment.
6.6 Vendor shall invoice specific City departments for work performed. City staff will
identify their department and invoice requirements to Vendor upon requesting
service. The City has a decentralized procedure for processing invoices for
payment.
6.7 The following shall be included at a minimum on all invoices. Invoice format shall
be subject to City approval.
6.7.1 Purchase Order Number
6.7.2 City Department
6.7.3 Department Contact
6.7.4 Pricing
6.8 Vendor shall respond to City requests for quotes within five business days of
receipt. Quoted items shall be delivered within 21 days of City’s order unless
otherwise specified by City.