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Report on 2011 - International Livestock Research Institute (ILRI)

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c<strong>on</strong>tributing to the CRP plans <strong>on</strong> knowledge sharing and communicati<strong>on</strong>; more<br />

operati<strong>on</strong>ally, we have added CRP pages to our website and have started tagging our<br />

various outputs to indicate their relevance to each. The <strong>Livestock</strong> and Fish CRP<br />

Reviewing our performance<br />

Two major milest<strong>on</strong>es in <strong>2011</strong> were an internal audit of graphics and printing; and an<br />

external review of <strong>ILRI</strong> communicati<strong>on</strong>s (that was much wider than KMIS).<br />

The internal audit identified a number of urgent acti<strong>on</strong>s in the Nairobi graphics<br />

operati<strong>on</strong>s: To make better use of the space, to clear out unused equipment, to tighten<br />

financial oversight and procedures, to reduce costs. The recommendati<strong>on</strong>s were acted<br />

up<strong>on</strong>. The space is reduced and cleared, equipment has been discarded, the c<strong>on</strong>tract with<br />

Muth<strong>on</strong>i Njiru was appointed 50% graphics and 50% Public Awareness to manage our<br />

graphics activities in Nairobi (as well as much else). We expect to further c<strong>on</strong>solidate<br />

Nairobi graphics into the infocenter space in early 2012.<br />

The external review of our communicati<strong>on</strong>s touched <strong>on</strong> many aspects of KMIS work. The<br />

report of the c<strong>on</strong>sultant (available at http://mahider.ilri.org/handle/10568/3893) identified<br />

and recommendati<strong>on</strong>s:<br />

What we do well:<br />

1. Branding<br />

2. Writing<br />

3. Media relati<strong>on</strong>s<br />

4. Multimedia producti<strong>on</strong>s<br />

5. Photographic exhibits, stills and films<br />

6. Use of new informati<strong>on</strong> workflows<br />

7. Use of social media<br />

8. Knowledge intensive c<strong>on</strong>ferencing<br />

9. Knowledge management (collecting it in<br />

<strong>on</strong>e repository)<br />

10. Knowledge sharing (making informati<strong>on</strong><br />

travel)<br />

What we can do better:<br />

1. Be more purposeful in communicati<strong>on</strong>s<br />

2. Be more explicit about communicati<strong>on</strong><br />

systems and processes<br />

3. Be more visible in topical debates<br />

4. Professi<strong>on</strong>alize and enlarge the cadre of<br />

communicati<strong>on</strong>s staff<br />

5. Help staff to communicate the<br />

organizati<strong>on</strong><br />

6.<br />

7. M<strong>on</strong>itor the effectiveness of<br />

communicati<strong>on</strong>s<br />

A number of the recommendati<strong>on</strong>s are already being implemented or c<strong>on</strong>sidered; the<br />

report was also discussed with <strong>ILRI</strong> Management Committee in June <strong>2011</strong>.

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