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OBTAINER-Interview with Achim Hickmann, Proprietor and CEO of ...

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<strong>OBTAINER</strong>-<strong>Interview</strong> <strong>with</strong><br />

<strong>Achim</strong> <strong>Hickmann</strong>,<br />

<strong>Proprietor</strong> <strong>and</strong> <strong>CEO</strong> <strong>of</strong> the networking companies Evora <strong>and</strong> 24nexx<br />

When they hear the name <strong>Achim</strong><br />

<strong>Hickmann</strong> many distributors<br />

in the networking industry immediately<br />

think even today <strong>of</strong><br />

the Ahlen-based company “LR<br />

International,” which he set up<br />

together <strong>with</strong> Helmut Spikker in<br />

1985. But meanwhile, since the<br />

end <strong>of</strong> the two-year restraint on<br />

trade that initially prevented<br />

him from taking up other activities<br />

after the sale <strong>of</strong> his shares in<br />

LR, the manager <strong>and</strong> sales pr<strong>of</strong>essional<br />

has been organizing<br />

the business <strong>of</strong> the networking<br />

companies Evora (cosmetics)<br />

<strong>and</strong> 24nexx (made-to:measure<br />

fashion). <strong>OBTAINER</strong> met <strong>Achim</strong><br />

<strong>Hickmann</strong> in his newly-adopted<br />

place <strong>of</strong> residence, Dubai, <strong>and</strong> is<br />

very pleased to be able to present<br />

this exclusive interview to<br />

you.<br />

<strong>OBTAINER</strong> WORLDWIDE: Mr<br />

<strong>Hickmann</strong>, the fashion industry<br />

in direct sales is quaking at the<br />

moment! Above all in the last 8<br />

months many partners have tur-<br />

ned their backs on the one-time<br />

top dog FE.N <strong>and</strong> initiated a regu-<br />

lar wave <strong>of</strong> new company found-<br />

ations in the field <strong>of</strong> fashion <strong>and</strong><br />

direct sales: Carat Design Jeans,<br />

La Soé, Infinity, La Esperanza –<br />

to name just the most important.<br />

What do you think? How many<br />

fashion networks can the market<br />

absorb?<br />

<strong>Achim</strong> <strong>Hickmann</strong>: Also in network mar-<br />

keting the market will purge itself <strong>of</strong> its<br />

own accord <strong>and</strong> ultimately there will be<br />

one to three jeans or fashion networks<br />

left, which will divide up over 80% <strong>of</strong><br />

the turnover among themselves. At the<br />

moment too many laypeople who have<br />

no idea <strong>of</strong> network marketing, people<br />

who don‘t live <strong>and</strong> underst<strong>and</strong> our busi-<br />

ness, are trying it out in our industry.<br />

The causes are frequently remuneration<br />

plans that don‘t work, false distribution<br />

concepts, insufficient commercial skills<br />

or lack <strong>of</strong> capital. But there will always<br />

be a couple <strong>of</strong> companies that survive as<br />

long as they remain on a small scale.<br />

A few weeks ago FE.N <strong>and</strong> the<br />

former No. 1 <strong>of</strong> this company, na-<br />

mely Patrick Temmermann, par-<br />

ted company. Already before the<br />

termination Temmermann met<br />

<strong>with</strong> the managers <strong>of</strong> various<br />

companies, one <strong>of</strong> them was you<br />

in your capacity <strong>of</strong> co-proprietor<br />

<strong>and</strong> <strong>CEO</strong> <strong>of</strong> 24nexx. In the end the<br />

negotiations <strong>with</strong> Temmermann<br />

failed. What exactly was the<br />

background to this rejection.<br />

In the final analysis it failed because <strong>of</strong><br />

our different conceptions about distri-<br />

bution procedures. At all costs he wan-<br />

ted the depot concept, which is risky for<br />

consultants, but I strictly reject it since<br />

in the long term it can‘t work. He is ext-<br />

remely industrious <strong>and</strong> certainly a good<br />

salesman but he still has to learn net-<br />

work marketing.<br />

The company 24nexx has already<br />

been involved in the market for a<br />

bit more than 2 years. However,<br />

except for a short wave <strong>of</strong> hype<br />

from former Ziami consultants it<br />

has received hardly any greater<br />

attention on the Internet. What<br />

do you think are the reasons for<br />

this?<br />

This whole hype on the Internet was<br />

really more <strong>of</strong> a hindrance than a help<br />

for us. For about a year we‘ve been<br />

building up our distribution step by<br />

step <strong>with</strong> completely new consultants.<br />

Meanwhile we have many highlights<br />

to <strong>of</strong>fer <strong>and</strong> our consultants appreciate<br />

that. In addition, it‘s the case that on the<br />

Internet <strong>and</strong> in the forums you mostly<br />

find the consultants who as a rule are<br />

less successful. If the invested this com-<br />

mitment <strong>and</strong> this expenditure <strong>of</strong> time in<br />

sponsoring <strong>and</strong> selling, they would earn<br />

a few thous<strong>and</strong> euros more. 24nexx is<br />

concentrating its training on the part <strong>of</strong><br />

our industry that brings money, lifestyle<br />

<strong>and</strong> freedom.<br />

SHORT CUTS<br />

There are considerable differen-<br />

ces between 24nexx‘s concept <strong>and</strong><br />

the concepts that have been usual<br />

on the market so far. In particu-<br />

lar 24nexx does <strong>with</strong>out the esta-<br />

blishment <strong>of</strong> goods depots at the<br />

cost <strong>of</strong> the distribution partners,<br />

which, for example, was called the<br />

depot concept at FE.N. What are<br />

your alternatives to this concept<br />

<strong>and</strong> why are you such an energe-<br />

tic opponent <strong>of</strong> these concepts?<br />

This depot concept isn‘t suitable for<br />

networking or only to a limited extent.<br />

Every good networker knows after all<br />

that network marketing only works if,<br />

firstly, the products end up <strong>with</strong> the<br />

customer <strong>and</strong> don‘t go moldy in goods<br />

depots <strong>and</strong>, secondly, that the mode <strong>of</strong><br />

operation has to be duplicable for the<br />

03/2010 <strong>OBTAINER</strong> WORLDWIDE 113


SHORT CUTS<br />

mass <strong>of</strong> consultants. Precisely that isn‘t<br />

the case <strong>with</strong> the depot concept. The<br />

philosophy in network marketing is to<br />

<strong>of</strong>fer an opportunity <strong>with</strong>out great risks<br />

<strong>and</strong> thus create equality <strong>of</strong> opportuni-<br />

ty. It can‘t be that the person <strong>with</strong> the<br />

thickest wallet rises into the the leading<br />

circle while the really industrious people<br />

receive less recognition.Independently<br />

<strong>of</strong> that, I consider this concept to be<br />

questionable morally if not also legally.<br />

For a company it‘s certainly nice if you<br />

can shift the financial risk to consul-<br />

tants or depot partners. The company<br />

immediately earns a quick buck <strong>with</strong>out<br />

the products having arrived at the con-<br />

sumers – <strong>and</strong> the depot partners can<br />

only st<strong>and</strong> <strong>and</strong> watch while they try to<br />

get rid <strong>of</strong> the jeans.<br />

What opportunities does some-<br />

body who‘s interested have <strong>with</strong><br />

24nexx to achieve a sustainable<br />

<strong>and</strong> stable income in the field <strong>of</strong><br />

selling but also in building up dis-<br />

tribution <strong>and</strong> what is a realistic<br />

period for doing so?<br />

Through our homestore concept we<br />

make a jeans <strong>and</strong> bag collection availab-<br />

le to our consultants. Only a person who<br />

has goods can also make a turnover.<br />

What we expect in return for making<br />

the collection available consists <strong>of</strong> tur-<br />

nover, <strong>of</strong> course. But this is very mode-<br />

rate <strong>and</strong> is easy to achieve. By means <strong>of</strong><br />

sales activities it‘s possible to earn seve-<br />

ral hundred or even over 1,000 euros a<br />

month. These homestores make it pos-<br />

sible to achieve quick <strong>and</strong> stable growth<br />

in building up your organization since<br />

the personal sales volumes are higher<br />

<strong>and</strong> the fluctuation lower. Nevertheless,<br />

success is dependent on personal com-<br />

mitment. Again <strong>and</strong> again there will be<br />

consultants who very quickly get to more<br />

than 1,000 euros commission income on<br />

a part-time basis. With the right mode <strong>of</strong><br />

operation you can build up a a full-time<br />

business, up to <strong>and</strong> including financial<br />

independence, in 3 to 5 years.<br />

What in your opinion are the<br />

strengths <strong>of</strong> 24nexx?<br />

First <strong>of</strong> all, integrity. We are network<br />

marketing through <strong>and</strong> through <strong>and</strong><br />

have high aspirations as far as values<br />

<strong>and</strong> st<strong>and</strong>ards go. If for some companies<br />

ethics <strong>and</strong> morality aren‘t so important<br />

<strong>and</strong> success justifies tainted practices,<br />

we prefer to forego this turnover <strong>and</strong><br />

grow somewhat more slowly, but for that<br />

reason in a more stable manner. With us<br />

there are no loopholes <strong>and</strong> the terms <strong>of</strong><br />

business apply equally to all.<br />

The second point is security. We <strong>of</strong>fer<br />

our partners security for their futures,<br />

the inheritability <strong>of</strong> the business, a “pen-<br />

sioner status” that isn‘t dependent on<br />

age <strong>and</strong> a non-termination clause. The<br />

third point is experience <strong>and</strong> knowhow.<br />

The fact that the people <strong>with</strong> responsi-<br />

bility in our company have sufficient<br />

experience in network marketing is<br />

something that I don‘t really need to<br />

explain further here. And also not the<br />

fact that it‘s based on economic power<br />

<strong>and</strong> functioning logistics. Point 4 is the<br />

remuneration plan. Our remuneration<br />

plan is oriented on the best there are in<br />

Germany <strong>and</strong> worldwide. It takes into<br />

consideration not only the interests <strong>of</strong><br />

the top-level consultants but also the<br />

interests <strong>of</strong> those distributors who do<br />

the most important job: selling the pro-<br />

ducts. But also the middle-level leader-<br />

ship stratum doesn‘t miss out. The re-<br />

muneration plan is tried <strong>and</strong> tested in<br />

practice <strong>and</strong> functions in all situations.<br />

The fifth point is cooperation. At the<br />

moment the cooperation concept we<br />

have <strong>with</strong> EVORA is unique worldwide.<br />

Through it our consultants have com-<br />

plete access to the perfumes, cosmetics<br />

aloe vera <strong>and</strong> food supplements <strong>with</strong><br />

full sales commission. Our concept is so<br />

good that already from May <strong>of</strong> this year<br />

it‘s being copied by other companies.<br />

Further points that speak for us are<br />

products <strong>and</strong> loyalty. As far as products<br />

are concerned we have<br />

what many other networking compa-<br />

nies also have – but far more besides!<br />

For example, many jeans networks<br />

have inexpensive no-name jeans. We<br />

have them too – but in addition we also<br />

have br<strong>and</strong>-name jeans from Bogner,<br />

Hilfiger, Seven, Rosner, Jack & Jones…<br />

<strong>and</strong> these for sensational prices. Made-<br />

to-measure shirt networks mostly deli-<br />

ver their goods after 3 to 4 weeks. We‘ve<br />

already produced the made-to measure<br />

shirt in advance <strong>and</strong> can supply a busi-<br />

ness shirt in over 80 different variations<br />

(collar size, arm length, waist) <strong>with</strong>in 3<br />

days. In addition we have well-known<br />

br<strong>and</strong> names in our range <strong>and</strong> now <strong>and</strong><br />

again also on occasion unknown insider<br />

tips that satisfy because <strong>of</strong> their good<br />

quality or outst<strong>and</strong>ing design.<br />

Companies always expect loyalty from<br />

their consultants. But what about the<br />

loyalty <strong>of</strong> the companies towards their<br />

consultants? The companies have to<br />

protect the consultants from mani-<br />

pulation (for example, by artificial<br />

purchases), restructuring, poaching etc.<br />

The success <strong>of</strong> the consultants has to<br />

be a clear company goal <strong>and</strong> decisions<br />

mustn‘t be taken that are detrimental to<br />

the interests <strong>of</strong> the consultants.<br />

What plans do you have for the<br />

near future? What can we expect<br />

from 24nexx in 2010?<br />

We‘ll be producing our own-br<strong>and</strong><br />

products <strong>with</strong> sensational value for<br />

money. Shortly our jeans products will<br />

arrive <strong>and</strong> I‘m already looking forward<br />

to the resonance among our consul-<br />

tants. Admittedly we wanted to focus<br />

on Germany <strong>and</strong> Austria this year but<br />

the pressure from other countries has<br />

been getting greater <strong>and</strong> greater so<br />

that yet more countries will probably<br />

be added during 2010.<br />

In discussion <strong>with</strong> many fashion<br />

networkers you get the feeling<br />

that after the short-term hype<br />

sparked <strong>of</strong>f by FE.N the momen-<br />

tum is now gone. In fact there are<br />

very many disappointed part-<br />

ners who are ending their acti-<br />

vity <strong>and</strong> are either turning their<br />

backs completely on network<br />

marketing or are discovering<br />

other fields such as e-commerce<br />

or food supplements. Why in<br />

your opinion is that the case <strong>and</strong><br />

do you think that fashion can re-<br />

ally establish itself in direct dis-<br />

tribution in the longterm?<br />

Yes, quite simply because they are<br />

products that can be sold. If you keep<br />

to the rules <strong>and</strong> regularities <strong>of</strong> direct<br />

distribution none <strong>of</strong> that is a problem.<br />

The products have to be sold to the end<br />

customers. For this reason the pro-<br />

duct quality has to be right in order to<br />

achieve customer satisfaction.<br />

Just one last question if we may.<br />

You were co-founder <strong>of</strong> the com-<br />

pany LR <strong>and</strong> built up its dis-<br />

tribution. Recently very many<br />

negative reports about LR have<br />

appeared – particularly in the<br />

specialist media. Now hardly<br />

any other person would be in a<br />

position to know the company<br />

better than you personally. How<br />

do you see the whole situation<br />

<strong>with</strong> LR <strong>and</strong> what‘s you personal<br />

opinion on this topic.<br />

The current negative statements are I<br />

believe rather exaggerated. Still many<br />

<strong>of</strong> your readers can imagine why LR is<br />

being criticized so fiercely. But those<br />

responsible at LR have made a num-<br />

ber <strong>of</strong> serious errors in distribution<br />

in recent years <strong>and</strong> for that LR has<br />

been rightly penalized by the courts<br />

<strong>and</strong> in the press. Let‘s just assume<br />

that they‘ve learned from this. I still<br />

have many friends among the LR ma-<br />

nagement who are loyally sticking to<br />

the company <strong>and</strong> I‘m convinced that<br />

they‘ll also continue to increase their<br />

114 <strong>OBTAINER</strong> WORLDWIDE 03/2010 03/2010 <strong>OBTAINER</strong> WORLDWIDE 115<br />

turnover.<br />

Mr <strong>Hickmann</strong>, thank you very<br />

much for this interview.<br />

SHORT CUTS

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