www .blsenglish.co.uk - Bury Language School

Registration Procedure
Complete the registration form and return to BLS English by email,
fax or post.
Arrange a nonrefundable deposit of £150 for Preliminary
Confi rmation, or full payment by bank transfer or credit card for Final
Confi rmation of course.
Please note a deposit will not be enough for us to issue a visa letter
- only full fees.
Full fees must always be paid at least 6 weeks before starting your
course, unless booking late. Late bookings may be charged a late fee
for summer courses.
If a visa is refused, you will receive a refund minus the £150
nonrefundable deposit. However, we must see the visa refusal letter
fi rst.
Email or fax us the bank draft details (if appropriate).
Once we have received full fees, we will issue a Final Letter of
Confi rmation including course details and dates, receipt and
homestay name, address and telephone number.
Accommodation special requests are only noted once full fees are
received.
If you require our airport transfer service on arrival, please let us
know the full fl ight details as soon as possible.
Terms and Conditions
1. Registration
Registration with a nonrefundable deposit of £150 will
receive Preliminary Course Confi rmation stating the balance
of the fees and the course details. The deposit will be
deducted from the course fees.
The balance of the fees is payable no later than 6 weeks
before arrival. Students reserving courses less than 6 weeks
before arrival should send the full payment with their
registration. Once your full fees have been paid, you will
receive a Final Letter of Confi rmation stating all course
details and confi rming host family address and telephone
number. The student is liable for all bank charges.
Visa letters will not be issued without full fees being paid
in advance. Please allow yourself enough time to receive
the visa letter. The course fees and deposit are valid only for
the person, course[s] and dates specifi ed on the application
form.
2. Visa Refusal
If you cancel your course before arrival due to visa refusal or
you are refused entry to the UK, we shall refund your course
fees in full minus the nonrefundable deposit. We need to see
the original refusal letter in order to give you a refund. You
must apply for the refund within six months of refusal date.
3. Cancellation before arrival
You must return the Confi rmation of Registration and inform
the School in writing at least 3 weeks before the start of the
course and then BLS English will refund the fees in full less
the nonrefundable deposit. If you cancel less than 3 weeks
before the start of your course, you will be charged for 3
weeks’ tuition and 3 weeks’ accommodation (if we have
arranged this for you).
4. Changing Course Dates / Postponement of Course
You must tell BLS English at least 1 week before arriving of
any change in course dates. Course dates can be changed
by up to 2 weeks with a £30 administration charge. Each
separate change in dates will incur a £30 administration
charge.
If you inform BLS English less than 7 days before the start
dates on your registration form and confi rmation letter, you
will be charged the fi rst week’s tuition and accommodation
fees but without administration charge.
Students wishing to start more than 2 weeks later than
original course dates must tell BLS English at least 3 weeks
in advance and will only be charged a £30 administration
fee. If you tell BLS English with less than 3 weeks notice,
we are entitled to charge you the full course fees and
accommodation fees.
5. Cancelling or postponing Taxi Transfer
BLS English must be informed in writing at least 3 days in
advance of original arrival date of any change to the taxi
transfer. There will be a £30 administration charge but
you will not lose your transfer fee. With less than 3 days’
notice, you will lose the taxi transfer fee and need to pay
for another.
Payment
All fees are made payable in pounds sterling and all bank charges must be
paid by the student.
Bank transfer directly to:
Barclays Bank plc,
15 Colmore Row,
Birmingham,
B3 2BH
England
6. Cancellation or change of the course after arrival
If you need to leave the School after commencing the course,
thus cancelling, you will be required to give the School 3
weeks’ notice in writing. You will be given a non-transferable
credit for the tuition fees for any time remaining after the 3week
period. This credit will be valid for 12 months after the
date of issue and is dependent on availability.
7. Cancellation or Postponement of accommodation after
arrival
If you need to leave the accommodation after arriving, you
will be required to give the School 3 weeks’ notice in writing.
The balance of accommodation fees will be refunded less
the £30 administrative charge. If you give less than 3 weeks’
notice, you will be refunded minus this time.
8. Postponement/Holiday after starting your Course
You must give the School 3 weeks’ notice in writing of any
intended postponement or change to your booked course.
You will be given a credit for the tuition fees for any time
remaining after the 3-week notice period. This credit will
be valid for 12 months after the date of issue and is not
transferable. There is a £30 administrative charge for any
change.
Accommodation must be paid for even when students are on
holiday. However, if a holiday is prearranged, i.e. discussed at
least 3 weeks before arrival, no payment will be necessary as
long as all belongings are removed for the duration of the
agreed holiday.
9. Changing timetable / class
You cannot reduce your weekly study hours or change from
a full time course to a part-time course or One to One class.
When necessary, the School reserves the right to alter the
timetable and/or transfer students from one class to another,
from one time of study to another, and to merge small classes
or cancel classes and courses.
Fees may also be subject to change. During busy periods,
The Bury Language School may use additional classrooms at
separate locations all within Bury St Edmunds.
10. Beginners
If you are a complete beginner we may not have a suitable
class. Please inform the School.
11. Accommodation
The accommodation fi nding fee is not refundable. The
accommodation rent is valid only for the person and dates
specifi ed. BLS English will only provide accommodation for
students registered with BLS English.
All requests to change accommodation dates or location will
be charged an additional accommodation administration
fee in line with school rates. Any changes of dates must be
notifi ed to us in writing at least 3 weeks before the arrival
date. Monthly payment in advance of accommodation is
accepted with an additional administrative charge payable
- in line with current school rates.
We reserve the right to allocate alternative accommodation
without prior notifi cation. During busy periods a short
bus journey could be necessary. You are expected to pay
for this. You will be informed before you arrive. Changing
Account Name: The Bury Language School Ltd.
Account Number: 20321249
Sort code: 20-07-71
Swift Code: BARCGB22
IBAN: GB19 BARC 20-07-71 20321249
Please note that all bank charges must be paid by you. The school requires
a copy of the bank transfer details together with the name of the student.
Please fax us a copy of this as soon as payment is made. We accept
cheques in sterling drawn on a UK bank. We accept most major Credit
Cards - please give the cardholders, full name, address where the card is
registered, card number, expiry date and security code (send separately).
American Express is accepted with a 3.5% surcharge.
accommodation is only possible at the discretion of the
school and is subject to availability. Special requests for
accommodation cannot be guaranteed, though BLS English
will do its best to make suitable arrangements.
12. Transport
Whilst every precaution is taken to check the quality of
service, journeys arranged in hired transport or public
transport, although booked by the School, are made entirely
at the student’s own risk and the School can accept no
liability for such journeys.
13. Absenteeism/Tardiness
Students arriving more than ten minutes late will not be
allowed to join the class, unless the School is informed in
advance.
All students are expected to inform the School when unable
to attend classes. Missed classes are only rearranged at the
School’s discretion, and where offered, must be taken within
an agreed time scale (the original course duration). Persistent
absenteeism will result in a verbal warning followed by a
written warning and subsequently dismissal from the course
without refund.
14. Age
The minimum age limit is 16. There is no upper age limit. The
minimum age limit for Intensive English & Activities Course
is 13, max. 17.
15. Public and School Holidays
There is no reduction in the tuition fees for the courses which
include Public Holidays. Please see BLS website or insert for
the holiday dates.
16. Insurance
Students are advised to arrange full insurance cover for
health, belongings and cancellation of their course. The
School cannot accept responsibility for loss of or damage to
student’s property.
17. Queries and Complaints
Students must bring to the attention of the relevant staff and
queries or complaints immediately for BLS English to be able
to deal with them and to help. BLS English will not accept
retrospective queries or complaints.
18. Conduct and Behaviour
Students that break the code of conduct or students
displaying any unacceptable behaviour will have their course
cancelled without refund. The Principal’s decision is fi nal.
19. Force Majeure
Also known as Acts of God, certain events and occurrences
are outside of the School’s control and so BLS English will
not be held liable for such events that may disrupt your
course, exam, transfer or accommodation. Please check you
have adequate personal insurance to cover yourself in such
eventualities including but not limited to: war, terrorism,
disease, extreme weather, fi re, fl oods, explosions, strikes
and acts of state and government prohibiting the School in
carrying out its obligations for any booking.