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Error Descriptions FAQ Frequently Asked Questions ... - Kayser.

Error Descriptions FAQ Frequently Asked Questions ... - Kayser.

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N u s s w a l d g a s s e 7<br />

A - 1 1 9 0 W i e n<br />

<strong>FAQ</strong> <strong>Frequently</strong> <strong>Asked</strong> <strong>Questions</strong><br />

Device Possible error possible cause<br />

Sahneboy<br />

The charger can’t be pierced; the<br />

piercing unit is not visible.<br />

Cream escapes from the nozzle.<br />

The position of the charger holder and<br />

the nozzle were interchanged after<br />

cleaning.<br />

The valve rod is missing.<br />

Valve rod was inserted the wrong way<br />

into the head.<br />

Valve seat in the head is damaged.<br />

Ingredients used (powdered sugar,<br />

cream stiffener, etc.) did not dissolve<br />

completely and prevent valve from<br />

sealing.<br />

The device was shaken too much, so<br />

that crumbly cream prevents proper<br />

sealing.<br />

<strong>Error</strong> solution<br />

Nr.:KAG.D003.2E<br />

Page 4 of 5<br />

Fix the nozzle onto the plastic thread<br />

and the charger holder onto the<br />

metal thread.<br />

Insert the valve rod properly -spring<br />

first- into the head.<br />

Insert the valve rod properly with<br />

the spring in front into the head.<br />

Send device to <strong>Kayser</strong>.<br />

Only use ingredients which dissolve<br />

completely. Stir up well before fixing<br />

the head.<br />

Empty the device, restart preparing<br />

the cream and shake less.

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