Instructions to activate your smartcard with your new VAST Set-Top ...
Instructions to activate your smartcard with your new VAST Set-Top ...
Instructions to activate your smartcard with your new VAST Set-Top ...
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Digital Ready Information Line 8.00am <strong>to</strong> 10.00pm (AEST) on free-call number 1800 20 10 13<br />
<strong>Instructions</strong> <strong>to</strong> <strong>activate</strong> <strong>your</strong> <strong>smartcard</strong> <strong>with</strong> <strong>your</strong> <strong>new</strong> <strong>VAST</strong> <strong>Set</strong>-<strong>Top</strong> Box<br />
(Decoder)<br />
This will enable you <strong>to</strong> view the <strong>new</strong> Rural Health Channel when we go <strong>to</strong> air<br />
on 14 th May 2012<br />
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If you have any queries, please call us on 1800 646 015<br />
Please ensure you have already completed these steps:<br />
1) installed <strong>your</strong> <strong>new</strong> <strong>VAST</strong> set-<strong>to</strong>p box following the INSTALL & CONNECT THE DSD4121<br />
SET-TOP BOX instructions, and<br />
2) completed the <strong>Set</strong> Up Guide following the DSD4121 SETUP GUIDE instructions<br />
You then need <strong>to</strong> <strong>activate</strong> <strong>your</strong> <strong>smartcard</strong> – this is already fitted in the slot at the front, right hand<br />
side of the box.<br />
You will need access <strong>to</strong> the internet <strong>to</strong> register <strong>your</strong> <strong>smartcard</strong>. If you do not have internet access,<br />
please call our office on 1800 646 015 and we will complete the process <strong>with</strong> you.<br />
Not open<br />
Step 1. Open from the right hand side<br />
of the box revealing the slot as shown<br />
in the picture below.<br />
Open<br />
You will see the card in the slot.<br />
Step 2. Carefully remove the card <strong>to</strong><br />
enable you <strong>to</strong> read the number on the<br />
back.
The number is shown on the reverse of the card alongside the barcode (as shown in picture above).<br />
Step 3. Write down the number on a piece of paper<br />
Step 4. Then replace the card back in<strong>to</strong> the slot. For future reference, write this number down in a<br />
safe place.<br />
Step 5. Go <strong>to</strong> www.mysattv.com.au as shown below<br />
Step 6. Click on Satellite Decoder Online Registration<br />
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This will bring up the screen below<br />
Step 6. Type <strong>your</strong> address in<strong>to</strong> the box as shown above<br />
Step 7. Click on “Looking <strong>to</strong> change <strong>to</strong> satellite”? But<strong>to</strong>n<br />
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Step 8. Scroll down and at the bot<strong>to</strong>m of the screen tick “ABC & SBS application only”, then click on<br />
“Apply” (note: if you are in a <strong>VAST</strong> viewing area you will be able <strong>to</strong> choose “all services”)<br />
The next screen will be displayed as below.<br />
Step 9. Complete <strong>your</strong> details<br />
Step 10. Enter <strong>your</strong> <strong>new</strong> <strong>smartcard</strong> number in<strong>to</strong> the box labelled “1 st Smartcard number”<br />
Please tick the agreement box <strong>to</strong> continue.<br />
On the form it states: Prior <strong>to</strong> the review of <strong>your</strong> eligibility <strong>your</strong> decoder will be <strong>activate</strong>d <strong>with</strong> the ABC & SBS<br />
Channels only. Please ensure <strong>your</strong> decoder is turned on and that you can already receive Channel 800. This<br />
will ensure that you receive the activation after submitting this form.<br />
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Step 11. When completed, click on “submit” at the bot<strong>to</strong>m of the screen<br />
Ensure you leave on the set <strong>to</strong>p box and the television until you receive the email below confirming<br />
the activation of <strong>your</strong> card. Within 48 hours <strong>your</strong> Television will show the ABC & SBS channels, and<br />
on 14 th May 2012 the Rural Health Channel will be available on channel 600.<br />
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Subject: <strong>VAST</strong> Decoder Registration<br />
Application for: Your name<br />
Thank you for <strong>your</strong> application <strong>to</strong> receive <strong>VAST</strong> satellite television services.<br />
ABC and SBS services have been enabled on <strong>your</strong> decoder during registration processing. If there was an error<br />
during this process our staff will review <strong>your</strong> registration <strong>with</strong>in 48 hours of the next business day.<br />
Terrestrial television reception at <strong>your</strong> location is predicted <strong>to</strong> be adequate, and on this basis you are not<br />
au<strong>to</strong>matically eligible <strong>to</strong> receive commercial <strong>VAST</strong> channels.<br />
You may be eligible <strong>to</strong> be issued <strong>with</strong> a Reception Certificate which authorises commercial <strong>VAST</strong> reception and<br />
<strong>your</strong> application has been forwarded <strong>to</strong> the terrestrial commercial TV broadcasters in <strong>your</strong> area for their<br />
assessment. They will advise us in the next 15 business days if a Reception Certificate is <strong>to</strong> be issued in <strong>your</strong> case.<br />
We will then be in <strong>to</strong>uch <strong>with</strong> you again by email when we have that assessment