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CommuniGator Sage SLX Campaign Series Quick Start Guide

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<strong>CommuniGator</strong><br />

<strong>Sage</strong> <strong>SLX</strong> <strong>Campaign</strong> <strong>Series</strong> <strong>Quick</strong> <strong>Start</strong> <strong>Guide</strong><br />

There are 3 components of an emarketing campaign; the group, the campaign and campaign stage.<br />

Item Description<br />

Group<br />

This is the group of contacts that should receive your email. You can build this by using the<br />

lookup function or group builder.<br />

<strong>Campaign</strong> The campaign is a holder for each stage. This is not used by <strong>CommuniGator</strong>.<br />

<strong>Campaign</strong> Stage<br />

Once passed into <strong>CommuniGator</strong>, this will become the email campaign.<br />

1. Building the <strong>Campaign</strong> and Stage<br />

1. Selecting Marketing from the left menu<br />

2. Right click <strong>Campaign</strong>s<br />

3. Select New <strong>Campaign</strong><br />

4. Name your campaign<br />

5. Click OK (This will take you into the campaign)<br />

<strong>CommuniGator</strong> Ltd, The Old Byre, Peper Harow, Godalming, Surrey, GU8 6BQ, UK Company Reg No: 5419529<br />

Phone: +44 (0)1483 411911 Fax: +44 (0)871 503 3580 | info@communigator.co.uk | www.communigator.co.uk


1. Select the ‘Targets’ tab<br />

2. Select Manage List<br />

3. Select ‘Add from Group’ button<br />

4. Select your group from the relevant drop down list and click ‘OK’.<br />

5. Once run click OK (This will return to your campaign)<br />

<strong>CommuniGator</strong> Ltd, The Old Byre, Peper Harow, Godalming, Surrey, GU8 6BQ, UK Company Reg No: 5419529<br />

Phone: +44 (0)1483 411911 Fax: +44 (0)871 503 3580 | info@communigator.co.uk | www.communigator.co.uk


1. Select the ‘Stages/Tasks’ tab<br />

2. Double click on the existing stage.<br />

3. Name the ‘Description’ (Name this ‘Master Sync’ and whatever the name of your series is)<br />

** NOTE: The Master Sync <strong>Campaign</strong> is never initiated (sent), but is required for a <strong>Campaign</strong> <strong>Series</strong> in CRM Setups. **<br />

4. Set the Stage Type to ‘EMarketing Refresh’<br />

5. Set the Status to ‘Complete’<br />

6. Click ‘OK’.<br />

You will now need to repeat this process for each campaign in the series, with one slight change – setting the Channel type<br />

to ‘Follow Up’ as below.<br />

<strong>CommuniGator</strong> Ltd, The Old Byre, Peper Harow, Godalming, Surrey, GU8 6BQ, UK Company Reg No: 5419529<br />

Phone: +44 (0)1483 411911 Fax: +44 (0)871 503 3580 | info@communigator.co.uk | www.communigator.co.uk


1. Set the Description (name of the 1 st campaign in the series to be sent)<br />

2. Set the Stage Type to ‘<strong>CommuniGator</strong> Followup’<br />

3. Set the status to ‘complete’<br />

4. OK<br />

Repeat steps 1 to 4 for each campaign in your series, so it will look like below.<br />

<strong>CommuniGator</strong> Ltd, The Old Byre, Peper Harow, Godalming, Surrey, GU8 6BQ, UK Company Reg No: 5419529<br />

Phone: +44 (0)1483 411911 Fax: +44 (0)871 503 3580 | info@communigator.co.uk | www.communigator.co.uk


1. Select <strong>Sage</strong> E-Marketing from the top menu<br />

2. Select Launch <strong>Sage</strong> E-Marketing<br />

3. <strong>CommuniGator</strong> <strong>Campaign</strong> Setup<br />

** NOTE: The ‘Master Sync…’ campaign requires no setting changes. Leave as is. **<br />

1. Within <strong>CommuniGator</strong> select ‘<strong>Campaign</strong>s’<br />

2. Open one of your campaigns (Not the ‘Master Sync…’) by clicking on its name.<br />

<strong>CommuniGator</strong> Ltd, The Old Byre, Peper Harow, Godalming, Surrey, GU8 6BQ, UK Company Reg No: 5419529<br />

Phone: +44 (0)1483 411911 Fax: +44 (0)871 503 3580 | info@communigator.co.uk | www.communigator.co.uk


1. Select ‘Email’ from the ‘Type’ drop down list.<br />

2. Click ‘Advanced Details’<br />

3. Select ‘<strong>Campaign</strong> <strong>Series</strong>’ as the Action Type<br />

4. Save and Close<br />

Now repeat steps 1 to 3 for each campaign in your series. (NOT the Master Sync).<br />

1. Initiate each of your campaigns.<br />

** NOTE: Do NOT initiate the ‘Master Sync…’ <strong>Campaign</strong>. **<br />

<strong>CommuniGator</strong> Ltd, The Old Byre, Peper Harow, Godalming, Surrey, GU8 6BQ, UK Company Reg No: 5419529<br />

Phone: +44 (0)1483 411911 Fax: +44 (0)871 503 3580 | info@communigator.co.uk | www.communigator.co.uk


3. Creating the <strong>Series</strong><br />

The <strong>Series</strong> is what connects each of the campaigns together, and sends each based on a user defined offset.<br />

1. Select ‘Tools’<br />

2. Select ‘<strong>Campaign</strong> <strong>Series</strong>’<br />

3. Select ‘New <strong>Campaign</strong> <strong>Series</strong>’<br />

4. Name the series<br />

5. Click on ‘Add’<br />

<strong>CommuniGator</strong> Ltd, The Old Byre, Peper Harow, Godalming, Surrey, GU8 6BQ, UK Company Reg No: 5419529<br />

Phone: +44 (0)1483 411911 Fax: +44 (0)871 503 3580 | info@communigator.co.uk | www.communigator.co.uk


1. Select your group from the dropdown list. (This is the marketing list that has passed through the integration with<br />

your ‘Master Sync …’ <strong>Campaign</strong>)<br />

2. Select start and end dates for the series.<br />

3. Set the ‘Action Type’ (Refreshing or Static)<br />

4. Select the campaign that will be the first in the series.<br />

5. Leave the offset as ‘Immediate’ (You may change this should you wish)<br />

6. Select ‘Add’ (This will add the campaign to the grid beneath)<br />

<strong>CommuniGator</strong> Ltd, The Old Byre, Peper Harow, Godalming, Surrey, GU8 6BQ, UK Company Reg No: 5419529<br />

Phone: +44 (0)1483 411911 Fax: +44 (0)871 503 3580 | info@communigator.co.uk | www.communigator.co.uk


1. Select the campaign that will be the second in the series.<br />

2. Change the offset details based on how long after the last campaign, you would like this to be sent<br />

3. Select ‘Add’ (This will add the campaign to the grid beneath)<br />

4. Repeat steps 1 to 3 for each campaign in the series, before clicking ‘Save and Close’.<br />

1. Click Initiate to be taken to the Initiate Check Screen.<br />

<strong>CommuniGator</strong> Ltd, The Old Byre, Peper Harow, Godalming, Surrey, GU8 6BQ, UK Company Reg No: 5419529<br />

Phone: +44 (0)1483 411911 Fax: +44 (0)871 503 3580 | info@communigator.co.uk | www.communigator.co.uk


1. Click ‘Initiate <strong>Series</strong>’ to start your campaign series.<br />

<strong>CommuniGator</strong> Ltd, The Old Byre, Peper Harow, Godalming, Surrey, GU8 6BQ, UK Company Reg No: 5419529<br />

Phone: +44 (0)1483 411911 Fax: +44 (0)871 503 3580 | info@communigator.co.uk | www.communigator.co.uk

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