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Green Cleaning - ISSA

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Member Milestones<br />

The story behind Vaportek, Inc.’s revolutionary<br />

deodorization concept—developed<br />

specifically to eliminate difficult<br />

odors in hospital cancer and burn wards—<br />

is a combination of the savvy adaptation of<br />

an idea by the business world and good<br />

old-fashioned American ingenuity.<br />

In the 1960s, a research chemist with<br />

Evinrude Outboard Motors and a selfemployed<br />

chemical engineer were working<br />

on a process to prevent barnacles from<br />

sticking to boat bottoms. They came up<br />

with a process by which gas was<br />

delivered through a membrane, creating<br />

a film that covered the bottom of<br />

the boat. The process worked, but it<br />

contained aspects that made application<br />

in water impractical.<br />

Enter John D. Bryson, vice president<br />

of the ventures division of Will<br />

Ross, Inc.—a nationally known<br />

health-care and hospital-supply firm<br />

located in Milwaukee, WI. Bryson<br />

became interested in the concept as a<br />

possible way to treat odors in hospitals<br />

and other health-related industries.<br />

The first product he developed,<br />

in the shape and size of a common<br />

breadbox, did not merely hide odors,<br />

it actually neutralized them. This was<br />

done by precisely controlling the emission<br />

of a dry vapor from a replaceable plastic<br />

cartridge or membrane containing a special<br />

compound of aromatic and modified<br />

natural oils. The unit’s harmless dry<br />

vapor combined with molecules in the<br />

odor-causing substance, neutralizing<br />

them without actually changing their<br />

nature.<br />

In the first two years following the<br />

product’s introduction, the story of its<br />

success hit the business pages of newspapers<br />

throughout the United States. Initially,<br />

it was used only in hospitals and<br />

nursing homes, but it soon found acceptance<br />

in pet shops, cleaning firms, hotels,<br />

restaurants, and many other businesses<br />

22 March/April 09<br />

Vaportek, Inc.<br />

30th Anniversary<br />

with odor problems. Larger units for<br />

industrial use, such as tanneries, sewagetreatment<br />

plants, and major manufacturing<br />

firms, were also developed.<br />

When Will Ross, Inc. was purchased by<br />

G.D. Searle Co., and plans were<br />

announced to move the business from<br />

Milwaukee to Dallas, TX, Bryson purchased<br />

the odor neutralizer’s manufacturing<br />

assets and worldwide intellectual<br />

property rights. In 1979, Vaportek was<br />

incorporated as a Wisconsin company.<br />

In the early<br />

’80s, the company’s<br />

export<br />

business was initiated<br />

through<br />

strategic partnerships in Asia and Europe.<br />

Bryson’s son, John D. Bryson Jr., was<br />

appointed president in 1991 and followed<br />

in his father’s creative footsteps by introducing<br />

the company’s popular impregnated<br />

fiber-pad products. They now comprise<br />

a significant segment of Vaportek’s<br />

standard- and custom-product line.<br />

THROUGH PRODUCT modification and<br />

enhancement over the years, Vaportek has<br />

continued to expand from the medical,<br />

janitorial, and industrial markets into<br />

additional ones. Over the past 10 years,<br />

the firm’s industrial products have made<br />

a significant impact on the disasterrestoration<br />

industry, offering a safe, effective<br />

alternative to ozone-generating,<br />

masking, and chemical odor-control<br />

methods. For example, the popular<br />

VaporShark system treats odors in areas<br />

up to 50,000 cubic feet and is used by<br />

restoration specialists in fire, flood, bioremediation,<br />

and other disaster-recovery<br />

operations.<br />

As for the company’s future during<br />

these troubled times, Bryson Jr. comments,<br />

“The business climate was already becoming<br />

challenging in 2008, and 2009 looks to<br />

be a year for very careful business practices.<br />

Vaportek continues to see satisfactory<br />

operational results in the marketplace;<br />

however, with the necessary caution<br />

required because of the highly volatile<br />

markets, we have moderated plans for<br />

new products and<br />

equipment at this time.”<br />

The bad economy<br />

notwithstanding, a dedicated<br />

work force at the<br />

company’s Sussex, WI,<br />

headquarters facility<br />

continues to manufacture<br />

quality products<br />

that are marketed<br />

around the world by an<br />

established network of<br />

janitorial/sanitation-, health-care-, restoration-,<br />

and athletic-supply dealers; national<br />

franchises; and international distributors.<br />

Longtime partnerships in Switzerland,<br />

Canada, Japan, New Zealand, Taiwan,<br />

Korea, and other countries provide marketing<br />

and sales expertise across the globe.<br />

It’s a combination that has allowed<br />

Vaportek to grow and succeed during its<br />

first 30 years, and it promises to enable the<br />

company to maintain its tradition of innovation<br />

and excellence.<br />

Market Focus<br />

Facing the Future<br />

By Stephen Hanig<br />

Although many in the jansan<br />

industry noted an economic<br />

slowdown developing fairly<br />

early in 2008, it was not until the last<br />

few months of the year that the market<br />

showed a significant decline.<br />

Distributors were first to feel it as<br />

their sales activity decreased, followed<br />

by manufacturers.<br />

Many took comfort in the fact<br />

that, historically, economic downswings<br />

have tended to impact the<br />

jansan industry minimally. While<br />

more volatile industries, such as real<br />

estate, auto, hospitality, and others,<br />

have often needed to take drastic<br />

measures to ensure longevity in bad<br />

times, the jansan industry—because<br />

of its stability and because it is an<br />

easy-entry job marketplace—has not<br />

felt the effects as deeply.<br />

However, we can no longer take<br />

solace in history. This downturn has<br />

impacted the jansan community<br />

and ended any myths that this<br />

industry is recession proof. A recent<br />

article in the Wall Street Journal (February<br />

7, 2009) details the impact that<br />

the economy is having on temporary<br />

staffing agencies and notes that<br />

the temporary hiring of cleaning<br />

staffers, which normally remains<br />

somewhat stable in tough times, is<br />

down significantly.<br />

Viewing the situation in more<br />

detail, it appears that manufacturers<br />

and distributors of big-ticket items<br />

are currently the most affected.<br />

According to <strong>ISSA</strong> Executive Director<br />

John Garfinkel, equipment sales<br />

tend to be the first to falter in tough<br />

times, followed by chemicals, paper,<br />

and other less expensive products.<br />

However, as things improve, he<br />

says, it’s often equipment sales,<br />

such as carpet extractors, that are<br />

the first to tick upward.<br />

With these issues in mind, what<br />

are facility service providers (FSPs)<br />

looking for now, given the current<br />

state of the economy? What should<br />

jansan distributors and manufacturers<br />

do now to improve sales? And<br />

what is the outlook for cleaningequipment<br />

sales?<br />

Past & Future Outlooks<br />

In a 2001 study, the Fredonia<br />

Group—a Cleveland, OH-based<br />

industrial-market-research firm that<br />

provides assessments of more than<br />

125 different industries and their<br />

products—predicted relatively<br />

strong growth for the professional<br />

cleaning industry through 2005.<br />

Regarding specific market sectors,<br />

the study reported the growth<br />

* would U.S. Census be “driven Bureau; by includes demand kindergarten for<br />

through commercial high school [carpet] as well cleaning as higher-educaequiption public facilities. Go to http://www.cenment,<br />

particularly shampooers and<br />

sus.gov/PressRelease/www/releases/archives/<br />

facts_for_features/001286.html.<br />

extractors.”<br />

The study went on to predict<br />

that FSPs would seek higher-qual-<br />

ity standards in carpet-cleaning<br />

equipment, meaning they would<br />

expect machines to be more durable<br />

with fewer service problems and<br />

less downtime. Additionally,<br />

demand would create a continued<br />

focus on machines that help protect<br />

indoor air quality as well as equipment<br />

with enhanced ergonomics,<br />

making them easier to work with<br />

and maneuver. Also, the study predicted<br />

that the overwhelming bulk<br />

of the purchases would come from<br />

office, institutional, and commercial<br />

facilities and from carpet-cleaning<br />

technicians.<br />

The study did not reference building<br />

service contractors, who are now<br />

among the largest and fastest-growing<br />

industry segments purchasing<br />

carpet-cleaning equipment.<br />

As to future sales growth,<br />

according to information released in<br />

2008, the Fredonia Group predicts<br />

sales will continue to climb, and<br />

once again the majority of sales are<br />

expected to come from the same<br />

market sectors mentioned above.<br />

Further, Fredonia suggests that carpet-cleaning<br />

equipment that protects<br />

indoor air quality and is environmentally<br />

responsible, easier to<br />

operate, and durable will still be<br />

what FSPs are most focused on<br />

when making product selections in<br />

coming years.<br />

Current Product Demand<br />

For the most part, the Fredonia<br />

Group’s past sales and FSP predictions<br />

have come true. But because<br />

the latest study was published in<br />

2008, prepared before the current<br />

** downturn G. Earthman, in the “Theeconomy, Impact of School pre-<br />

Building dicted sales Condition figures on Student may not Achievement prove<br />

and Behavior” (paper presented at the Euro-<br />

to be as accurate. After all, many of<br />

pean Investment Bank, Organization for<br />

Economic<br />

the top business<br />

Co-operation<br />

forecasters—in<br />

and Development<br />

pri-<br />

International vate industry Conference, as wellLuxembourg, as govern- Nov.<br />

16–17, ment—were 1998). caught off guard by<br />

<strong>ISSA</strong> Today 23

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