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Member Milestones<br />
The story behind Vaportek, Inc.’s revolutionary<br />
deodorization concept—developed<br />
specifically to eliminate difficult<br />
odors in hospital cancer and burn wards—<br />
is a combination of the savvy adaptation of<br />
an idea by the business world and good<br />
old-fashioned American ingenuity.<br />
In the 1960s, a research chemist with<br />
Evinrude Outboard Motors and a selfemployed<br />
chemical engineer were working<br />
on a process to prevent barnacles from<br />
sticking to boat bottoms. They came up<br />
with a process by which gas was<br />
delivered through a membrane, creating<br />
a film that covered the bottom of<br />
the boat. The process worked, but it<br />
contained aspects that made application<br />
in water impractical.<br />
Enter John D. Bryson, vice president<br />
of the ventures division of Will<br />
Ross, Inc.—a nationally known<br />
health-care and hospital-supply firm<br />
located in Milwaukee, WI. Bryson<br />
became interested in the concept as a<br />
possible way to treat odors in hospitals<br />
and other health-related industries.<br />
The first product he developed,<br />
in the shape and size of a common<br />
breadbox, did not merely hide odors,<br />
it actually neutralized them. This was<br />
done by precisely controlling the emission<br />
of a dry vapor from a replaceable plastic<br />
cartridge or membrane containing a special<br />
compound of aromatic and modified<br />
natural oils. The unit’s harmless dry<br />
vapor combined with molecules in the<br />
odor-causing substance, neutralizing<br />
them without actually changing their<br />
nature.<br />
In the first two years following the<br />
product’s introduction, the story of its<br />
success hit the business pages of newspapers<br />
throughout the United States. Initially,<br />
it was used only in hospitals and<br />
nursing homes, but it soon found acceptance<br />
in pet shops, cleaning firms, hotels,<br />
restaurants, and many other businesses<br />
22 March/April 09<br />
Vaportek, Inc.<br />
30th Anniversary<br />
with odor problems. Larger units for<br />
industrial use, such as tanneries, sewagetreatment<br />
plants, and major manufacturing<br />
firms, were also developed.<br />
When Will Ross, Inc. was purchased by<br />
G.D. Searle Co., and plans were<br />
announced to move the business from<br />
Milwaukee to Dallas, TX, Bryson purchased<br />
the odor neutralizer’s manufacturing<br />
assets and worldwide intellectual<br />
property rights. In 1979, Vaportek was<br />
incorporated as a Wisconsin company.<br />
In the early<br />
’80s, the company’s<br />
export<br />
business was initiated<br />
through<br />
strategic partnerships in Asia and Europe.<br />
Bryson’s son, John D. Bryson Jr., was<br />
appointed president in 1991 and followed<br />
in his father’s creative footsteps by introducing<br />
the company’s popular impregnated<br />
fiber-pad products. They now comprise<br />
a significant segment of Vaportek’s<br />
standard- and custom-product line.<br />
THROUGH PRODUCT modification and<br />
enhancement over the years, Vaportek has<br />
continued to expand from the medical,<br />
janitorial, and industrial markets into<br />
additional ones. Over the past 10 years,<br />
the firm’s industrial products have made<br />
a significant impact on the disasterrestoration<br />
industry, offering a safe, effective<br />
alternative to ozone-generating,<br />
masking, and chemical odor-control<br />
methods. For example, the popular<br />
VaporShark system treats odors in areas<br />
up to 50,000 cubic feet and is used by<br />
restoration specialists in fire, flood, bioremediation,<br />
and other disaster-recovery<br />
operations.<br />
As for the company’s future during<br />
these troubled times, Bryson Jr. comments,<br />
“The business climate was already becoming<br />
challenging in 2008, and 2009 looks to<br />
be a year for very careful business practices.<br />
Vaportek continues to see satisfactory<br />
operational results in the marketplace;<br />
however, with the necessary caution<br />
required because of the highly volatile<br />
markets, we have moderated plans for<br />
new products and<br />
equipment at this time.”<br />
The bad economy<br />
notwithstanding, a dedicated<br />
work force at the<br />
company’s Sussex, WI,<br />
headquarters facility<br />
continues to manufacture<br />
quality products<br />
that are marketed<br />
around the world by an<br />
established network of<br />
janitorial/sanitation-, health-care-, restoration-,<br />
and athletic-supply dealers; national<br />
franchises; and international distributors.<br />
Longtime partnerships in Switzerland,<br />
Canada, Japan, New Zealand, Taiwan,<br />
Korea, and other countries provide marketing<br />
and sales expertise across the globe.<br />
It’s a combination that has allowed<br />
Vaportek to grow and succeed during its<br />
first 30 years, and it promises to enable the<br />
company to maintain its tradition of innovation<br />
and excellence.<br />
Market Focus<br />
Facing the Future<br />
By Stephen Hanig<br />
Although many in the jansan<br />
industry noted an economic<br />
slowdown developing fairly<br />
early in 2008, it was not until the last<br />
few months of the year that the market<br />
showed a significant decline.<br />
Distributors were first to feel it as<br />
their sales activity decreased, followed<br />
by manufacturers.<br />
Many took comfort in the fact<br />
that, historically, economic downswings<br />
have tended to impact the<br />
jansan industry minimally. While<br />
more volatile industries, such as real<br />
estate, auto, hospitality, and others,<br />
have often needed to take drastic<br />
measures to ensure longevity in bad<br />
times, the jansan industry—because<br />
of its stability and because it is an<br />
easy-entry job marketplace—has not<br />
felt the effects as deeply.<br />
However, we can no longer take<br />
solace in history. This downturn has<br />
impacted the jansan community<br />
and ended any myths that this<br />
industry is recession proof. A recent<br />
article in the Wall Street Journal (February<br />
7, 2009) details the impact that<br />
the economy is having on temporary<br />
staffing agencies and notes that<br />
the temporary hiring of cleaning<br />
staffers, which normally remains<br />
somewhat stable in tough times, is<br />
down significantly.<br />
Viewing the situation in more<br />
detail, it appears that manufacturers<br />
and distributors of big-ticket items<br />
are currently the most affected.<br />
According to <strong>ISSA</strong> Executive Director<br />
John Garfinkel, equipment sales<br />
tend to be the first to falter in tough<br />
times, followed by chemicals, paper,<br />
and other less expensive products.<br />
However, as things improve, he<br />
says, it’s often equipment sales,<br />
such as carpet extractors, that are<br />
the first to tick upward.<br />
With these issues in mind, what<br />
are facility service providers (FSPs)<br />
looking for now, given the current<br />
state of the economy? What should<br />
jansan distributors and manufacturers<br />
do now to improve sales? And<br />
what is the outlook for cleaningequipment<br />
sales?<br />
Past & Future Outlooks<br />
In a 2001 study, the Fredonia<br />
Group—a Cleveland, OH-based<br />
industrial-market-research firm that<br />
provides assessments of more than<br />
125 different industries and their<br />
products—predicted relatively<br />
strong growth for the professional<br />
cleaning industry through 2005.<br />
Regarding specific market sectors,<br />
the study reported the growth<br />
* would U.S. Census be “driven Bureau; by includes demand kindergarten for<br />
through commercial high school [carpet] as well cleaning as higher-educaequiption public facilities. Go to http://www.cenment,<br />
particularly shampooers and<br />
sus.gov/PressRelease/www/releases/archives/<br />
facts_for_features/001286.html.<br />
extractors.”<br />
The study went on to predict<br />
that FSPs would seek higher-qual-<br />
ity standards in carpet-cleaning<br />
equipment, meaning they would<br />
expect machines to be more durable<br />
with fewer service problems and<br />
less downtime. Additionally,<br />
demand would create a continued<br />
focus on machines that help protect<br />
indoor air quality as well as equipment<br />
with enhanced ergonomics,<br />
making them easier to work with<br />
and maneuver. Also, the study predicted<br />
that the overwhelming bulk<br />
of the purchases would come from<br />
office, institutional, and commercial<br />
facilities and from carpet-cleaning<br />
technicians.<br />
The study did not reference building<br />
service contractors, who are now<br />
among the largest and fastest-growing<br />
industry segments purchasing<br />
carpet-cleaning equipment.<br />
As to future sales growth,<br />
according to information released in<br />
2008, the Fredonia Group predicts<br />
sales will continue to climb, and<br />
once again the majority of sales are<br />
expected to come from the same<br />
market sectors mentioned above.<br />
Further, Fredonia suggests that carpet-cleaning<br />
equipment that protects<br />
indoor air quality and is environmentally<br />
responsible, easier to<br />
operate, and durable will still be<br />
what FSPs are most focused on<br />
when making product selections in<br />
coming years.<br />
Current Product Demand<br />
For the most part, the Fredonia<br />
Group’s past sales and FSP predictions<br />
have come true. But because<br />
the latest study was published in<br />
2008, prepared before the current<br />
** downturn G. Earthman, in the “Theeconomy, Impact of School pre-<br />
Building dicted sales Condition figures on Student may not Achievement prove<br />
and Behavior” (paper presented at the Euro-<br />
to be as accurate. After all, many of<br />
pean Investment Bank, Organization for<br />
Economic<br />
the top business<br />
Co-operation<br />
forecasters—in<br />
and Development<br />
pri-<br />
International vate industry Conference, as wellLuxembourg, as govern- Nov.<br />
16–17, ment—were 1998). caught off guard by<br />
<strong>ISSA</strong> Today 23