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The Art of Business Thinking (PDF) - Paul Mirocha Illustration

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<strong>The</strong> <strong>Art</strong> <strong>of</strong><br />

<strong>Business</strong> <strong>Thinking</strong><br />

or<br />

"Do Banjo Players Deserve to Make a Living?"<br />

"Where there is no vision, the people perish..."<br />

-- Proverbs 29:18<br />

"If you believe in your shit, you can make your shit happen."<br />

--Bone Crusher<br />

First, Iʼm going to cover briefly some <strong>of</strong> the fundamental shifts in outlook that can occur once one starts to consider business thinking as an artist or illustrator. I'm<br />

going to start at the beginning and attempt to create a foundation for business thinking for artists. I went to the sources for just plain business development. It's out<br />

there readily available and can be used to create and run a business, whether youʼre designing a Federal Express or a hot dog stand.<br />

1


Text<br />

Do these two<br />

people have<br />

anything in<br />

common? Text<br />

If you have ever sold a piece <strong>of</strong> your artwork, you are in the illustration business. Yet who could be more different in their thinking than an artist and a businessman? Itʼs easier to see a<br />

scientist as creative than a businessman. Does the guy in the suit have any insight to <strong>of</strong>fer the artist besides being a necessary evil? How do artists view this question?<br />

<strong>Art</strong>ists•<br />

Individualistic<br />

• Rely on intuition<br />

• I have to do my art whether it's pr<strong>of</strong>itable or not. It's my identity.<br />

• <strong>The</strong>y are wild and unpredictable<br />

• <strong>The</strong>y are creative<br />

Businesmen<br />

• Bean counters, don't seem very creative. It's all about things adding up.<br />

• All dress and act the same<br />

• <strong>The</strong>y only care about money<br />

• Numbers and math, logic, not creativity<br />

• set up systems to do things like a machine, repetitively, boring<br />

2


Brain<br />

comparisons<br />

3


Isn't genius and skill at your art or<br />

craft enough to be successful?<br />

Vermeer, Rembrandt<br />

Botticelli<br />

Michelangelo<br />

Picasso<br />

Dali<br />

Maybe. In art history books, the impression is that famous artists are not usually depicted as part <strong>of</strong> the economy <strong>of</strong> the day. One might imagine they lived on air. Or were they<br />

supported by the publishers <strong>of</strong> art history books?<br />

vermeer: 1675, age 43 "As a result and owing to the very great burden <strong>of</strong> his children, having no means <strong>of</strong> his own, he had lapsed into such decay and decadence, which he<br />

had so taken to heart that, as if he had fallen into a frenzy, in a day or day and a half he had gone from being healthy to being dead."<br />

4


How I started<br />

thinking about<br />

business<br />

Why should I have to think about<br />

business? In art school no one even<br />

mentioned business.<br />

As an artist, I'm not really part <strong>of</strong><br />

the economy, like other people.<br />

Maybe I'll starve, but it's more<br />

important to be true to myself and<br />

authentic<br />

Furthermore, I have math anxiety.<br />

I'm kind <strong>of</strong> a victim <strong>of</strong> chance and<br />

larger forces.<br />

I'm in a low-paying field. Basically,<br />

I'm lucky to have any work come in<br />

to me<br />

<strong>Business</strong> is antithetical to art.<br />

Thatʼs where I faced left-over beliefs from art school. Or absorbed from other people without realizing it.<br />

Two major lessons:<br />

I lost my second income. Could I make a living full time doing my art? What did making a living mean?<br />

I lost my agent, who did all the business work for me.<br />

Someone has to do the business planning. It may be your spouse, your boss, your agent, the guy who puts a quarter in your cup. Why not be that person yourself?<br />

And who is that person?<br />

5


<strong>Art</strong>ist quotes<br />

"I am an artist, I'm creative, so I just try one thing and if it<br />

doesn't work, I try something else. I just try to get a lot <strong>of</strong><br />

stuff out there..."<br />

"It's the economy." "It's always feast or famine."<br />

"<strong>The</strong> best way to grow my business is to get better at my art.<br />

At some point the magic moment is bound to come."<br />

But.....I can't compete with those other guys. "I don't have the<br />

time or money to advertise, plan, research, or _______ (insert<br />

any verb here)"<br />

"I've tried everything, but nothing works.<br />

"Everybody else does it this way."<br />

"This rep called me, and made it so easy. <strong>The</strong>y do it all for me...<br />

“I hired a consultant to do my business plan for me. I don’t<br />

know what happened--he was smart and had a really good<br />

reputation and had a really good resume...”<br />

When I talk to artists about business, under the stubborn independence and dedication to their craft there is <strong>of</strong>ten a sense <strong>of</strong><br />

passivity and victimization. I sometimes get a sense <strong>of</strong> anxiety. Sometimes hostility to the very idea. Some <strong>of</strong> these quotes are<br />

from myself. But the point is: this is some <strong>of</strong> the thinking behind decisions these people made. What sort <strong>of</strong> results would<br />

you expect from these starting points?<br />

6


Thus I refute Academia<br />

7


Who are these businesses who<br />

Are they simply smarter?<br />

Are they producing a better quality product?<br />

Are they just naturally talented in business?<br />

Are they just lucky?<br />

succeed long-term?<br />

Those who focused soley on the product, perished. Yes, some <strong>of</strong> them succeeded too, but they might have succeeded with less work at tthe casino.<br />

9


"<strong>Art</strong>ists are just undervalued by our<br />

society. That's just the way it is."<br />

Do jugglers deserve to<br />

make a living soley by<br />

doing their art?<br />

Cirque du Soleil<br />

An upstart circus out <strong>of</strong> Montreal, reinvented the circus business during its deepest slump period, without competing with the incumbents . By borrowing new<br />

dimensions from opera, rock music, the theater and ballet to construct an entirely new value curve. This new value curve shows that Cirque du Soleil let go <strong>of</strong><br />

some <strong>of</strong> the traditional circus <strong>of</strong>ferings, which “made room” for some new and unorthodox dimensions to be added.<br />

10


Cirque du Soleil: Strategy Canvas<br />

11


Those who survive and prosper do<br />

business development work. <strong>The</strong>y learn<br />

to think like a business person.<br />

In other words, those who struggle or fail, do not do business<br />

thinking for some reason. (Not knowing how, not feeling capable,<br />

not wanting to, not wanting to do the work...)<br />

<strong>The</strong>y make the business itself part <strong>of</strong> their creative product.<br />

Ordinary, competent people who do a simple business plan are more<br />

likely to succeed than the genius who does not do the homework.<br />

Those who succeed without business planning might have also<br />

succeeded with less effort at the casino. <strong>The</strong>y may also be on the<br />

edge <strong>of</strong> burnout and it may not be visible.<br />

Most small business are not started by MBAs. <strong>The</strong>y are started by normal working people who want to do what they do on their own.= instead <strong>of</strong> working for a<br />

boss.<br />

Fatal illusion is you can succeed just by making your product, no matter how well.<br />

13


Craftsman<br />

Creates the product<br />

lives in the present, day to day<br />

Manager<br />

creates systems and order<br />

works in the concrete<br />

So who is this guy? Actually, there are<br />

Creates organization and systems for carrying<br />

out plans<br />

Enlightened <strong>Business</strong>man<br />

Visionary<br />

three. <strong>The</strong>y are you.<br />

works in the abstract. He/she doesn't care<br />

whether his business sells art or grommets<br />

<strong>The</strong> process <strong>of</strong> defining and imagining possible futures, choosing them, then writing them down, makes it easier to create those potential realities.<br />

14


All that we are, arises from our thoughts<br />

We make the world with our thoughts.<br />

–Siddartha Gautama 563-483 BCE<br />

I want to develop a model for what I'll call the Enlightened <strong>Business</strong>man". And BUSINESS MIND.<br />

I started 1000s <strong>of</strong> years ago. Looked at in a deeper way, business planning, besides dealing in practicalities, has another aspect--a spiritual path towards selfactualization<br />

or realization. Whatever you'd like to call it.<br />

Trips to SE Asia. I noticed that his followers begged for a living and he was golden.<br />

He took the best-selling concept <strong>of</strong> the Ordered List from Moses, who worked about 1000 years earlier. (originally "<strong>The</strong> 10 habits <strong>of</strong> HIghly Righteous Persons")<br />

15


<strong>The</strong> 8-fold path to enlightenment<br />

Right view! !<br />

Right intention! !<br />

Right speech! !<br />

Right action! !<br />

Right livelihood! !<br />

Right effort! !<br />

Right mindfulness! !<br />

Right concentration<br />

RIght Livelihood: Originally suggested making your living legally, peacefully, and honestly, without doing harm to other beings. He even explained the ethics <strong>of</strong><br />

the workplace and ekmployee/eployer/customer relations. Work is part <strong>of</strong> your spiritual development. A lot <strong>of</strong> writers have picked up on this concept and elaborated<br />

on it for modern times. Not just Buddhists. To show how work provides a structure for us psychologically and integrates with our life.<br />

a reflection <strong>of</strong> who you truly are and want to become. Work is more than a paycheck--it provides a psychological structure and a grounding for our lives.<br />

Right Mindfulness: <strong>The</strong> ability to see things as they are. <strong>Business</strong>, like life is about the 10,000 details, maybe boring, repetitive, pragmatic. Attention and meditation<br />

on these details is said to eventually bring wisdom.<br />

RIght Concentration: as one-pointedness <strong>of</strong> mind, meaning a state where all mental faculties are unified and directed onto one particular object.<br />

Iʼll elaborate it further: <strong>The</strong> purpose <strong>of</strong> life is to find well-being, success at however you define it.<br />

16


artists are usually pretty good at this part.<br />

1. doing what you're good at, passionate about...<br />

2. within your values and life goals = right livelihood<br />

Add the last circle: PROFITABILITY: What people will pay you to<br />

do.<br />

research shows that incredible geniuses do what is easiest for them.<br />

the way you make your living is an expression <strong>of</strong> your deepest self.<br />

This is the key to making the other 2 circles work. What is pr<strong>of</strong>itability? Pr<strong>of</strong>it is the excess <strong>of</strong> income over costs. It is what makes the other two circles business<br />

work. At this point though, it's not a matter simply <strong>of</strong> making money. Money is simply an indicator for how well your business is working. We'll define pr<strong>of</strong>itability<br />

simply as progress towards your strategic goals. This is where we need the EB.<br />

17


1. Your aim in life<br />

2. Strategic planning for business<br />

<strong>The</strong> EB starts with a vision <strong>of</strong> the future business in the same way an<br />

artist sits at a blank canvas and imagines the final painting.<br />

In order to achieve almost any task, you first have to have a purpose or CLEAR vision <strong>of</strong> what you want to have happen. It includes a multiple time frame. This<br />

viison you have is the only thing certain and predictable. That is what emotionally fuels your project and guides it. If you donʼt feel passionately about the goal, you<br />

may not carry it through to itʼs conclusion, which, like a painting is not exactly what you started out with. Your business plan achieves this.<br />

Iʼm going to go through some <strong>of</strong> the steps <strong>of</strong> a standard business plan with focus on how the BM thinks.<br />

Primary Aim: your future memoirs<br />

Strategic goal: How your business will achieve that<br />

<strong>Business</strong> planning is really these three steps:<br />

1. Seeing clearly your own situation. Look at the white canvas in front <strong>of</strong> you.<br />

2. Imagining exactly and precisely what you want to paint, even though you don’t know exactly how the final painting will look.<br />

3. Carry out the 10,000 details. That’s the brush work in a super-realist painting.<br />

It's not about making money--it's about reaching your goals- back to buddha's idea. remember, money or cash flow is just the indicator <strong>of</strong> a successfull bisiness.<br />

18


<strong>Business</strong> <strong>Thinking</strong>: Before and After<br />

Applied to some standard stages <strong>of</strong> business planning<br />

Most <strong>of</strong> the default thinking patterns <strong>of</strong> the “Craftsman” without<br />

first applying business thinking are usually wrong. <strong>The</strong>y are <strong>of</strong>ten<br />

based on such things as:<br />

What everyone else seems to be doing<br />

One or two prior experiences: anecdotes<br />

It’s not that these thoughts have NO validity, but they are severely limiting.<br />

19


Define yourself and what you do:<br />

Write a Mission Statement<br />

You do it for yourself to help you make decisions.<br />

Also tells your potential clients who you are.<br />

Use it for YOUR UNIQUE SELLING PROPOSITION<br />

Walt Disney<br />

"To make people happy."<br />

No cynicism<br />

Nurturing and promulgation <strong>of</strong> "wholesome American values"<br />

Creativity, dreams and imagination<br />

Fanatical attention to consistency and detail<br />

Preservation and control <strong>of</strong> the Disney "magic"<br />

<strong>The</strong> mission statement should be a clear and succinct representation <strong>of</strong> the enterprise's purpose for existence. Write a statement that reflects the essence <strong>of</strong> why<br />

you are in business. It should reflect your highest values, vision, and purpose. It's your heart and soul. It's what you'll put into your work. It's what you do.<br />

20


Napkin sketch:<br />

<strong>Business</strong> situation for the craftsman<br />

Mostly the craftsman focuses on the yellow spot-their art.<br />

She also notices if she can’t pay her bills. That’s cash flow. You need business thinking to solve that.<br />

Limits: time and energy<br />

<strong>The</strong> only way to make more is to charge more.<br />

21


Numbers: a super-simple business plan<br />

Using simple arithmetic, you can learn a lot about your business. Create your own spreadsheets.<br />

22


“I just get my work out there in any way that I can.”<br />

Reasons to define and focus down to<br />

your target market<br />

You will be more successful if you find YOUR people, those who are<br />

RIGHT for you. (Right Livelihood)<br />

Dud clients will drain you. Your ideal clients will give you more<br />

energy.<br />

You can only be an expert in one small area, so start there.<br />

You can always have one or two secondary markets. <strong>The</strong>y add<br />

security while you<br />

Although there is some truth to the artists view above, it is severely limiting if that’s all you know.<br />

Who will pay you this 70/hr that you just calculated?<br />

23


MARKETING: Perception is reality<br />

Define your target market: your most<br />

probable and best client. Your ideal client.<br />

You are a brand, not a commodity<br />

eg. Pr<strong>of</strong>essional ADs with experience working with illustrators<br />

Have budgets that will pay me the rate I calculated<br />

Are not buying on price<br />

24


5 second<br />

judgement<br />

3 kinds <strong>of</strong> clients<br />

Current customers<br />

Your best prospective client<br />

May create 70-80% <strong>of</strong> your business<br />

Market with regular mail post cards and<br />

emails. You can CALL them!<br />

25


Clients seeking you<br />

those with a project, looking<br />

illustrator web sites<br />

keywords: workbook.com<br />

Hit reports: theispot.com<br />

Directories<br />

Your web site<br />

26


Your future clients<br />

new clients that you have identified as<br />

yours but they don't know it yet<br />

You know their names, where they<br />

work, and the clients they serve.<br />

html email and post cards<br />

27


Don't "sell" to your client. That's about YOUR needs<br />

Your product is how your customers FEEL when they receive your<br />

artwork.<br />

Goal: have a meaningful, lasting relationship with YOUR clients.<br />

1. turn customers into clients<br />

2. keep clients<br />

Client Fulfillment<br />

80% <strong>of</strong> business may be from former customers<br />

3. get referrals from those clients<br />

EB: "<strong>The</strong> single most powerful force in marketing is word <strong>of</strong><br />

mouth"<br />

Look at your business as a hotel or restaurant and your clients as your guests. You must satisfy their every desire. In order to do this, you have to research them<br />

and know them in detail.<br />

If you have found your target client, it's worth your while to exceed their expectations.<br />

It's the extras, the added value you give freely that makes the client feel good about working with you as a co-worker.<br />

<strong>The</strong> customer may even become unaware that this is an exchange fro money--he just perceives that you are helping him with his project from the point <strong>of</strong> view <strong>of</strong><br />

what's important to him.<br />

28


ASSESSING THE COMPETITION<br />

<strong>The</strong> Perceptual Map<br />

29


Perceptual map for illustration<br />

market segments<br />

30


<strong>The</strong> Strategy Canvas<br />

31


Benefits <strong>of</strong><br />

business planning<br />

Increased enjoyment <strong>of</strong> work<br />

with less anxiety<br />

Chance <strong>of</strong> success<br />

dramatically improved<br />

Creative engagement rather<br />

than passive experience<br />

Increased clarity in making<br />

decisions<br />

Working on business mind into your life will make you work harder than you ever have before. And it will challenge many basic assumptions, even your orientation<br />

toward the world.<br />

It's not comfortable. But hopefully, you can see that doing this work will take you into areas you want to go to, just didn't know how. <strong>The</strong> artist and the<br />

businesperson can form a symbiotic relationship. <strong>Business</strong> mind is there in your own brain and can become the missing part <strong>of</strong> your creative mind. <strong>The</strong> part that<br />

makes it all work in the outer world.<br />

33


http://www.paulmirocha.com/recent_business.htm<br />

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