Large Bone Accessories

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At Linvatec Corporation, we want to offer more than a quality product. We take pride in being able to provide you with value added services to support our products. The information given in this catalog is designed to address your questions regarding product support. Customer Support If you encounter a problem or need technical assistance, contact Customer Service or your Sales Representative. Refer to the Customer Service telephone numbers listed. Regulatory Compliance Report any injuries or malfunctions to Linvatec Customer Service. Refer to the Customer Service telephone numbers listed. Original Warranty Linvatec Corporation (“the Company”) warrants to the first purchaser or lessee (“Customer”) that the Instruments, attachments and parts manufactured by or for the Company (hereinafter collectively “Instruments”) have been tested, inspected, and shipped in proper working order. The Company warrants all new Instruments to be free from defects in materials and workmanship for the following periods, measured from date of sale: Original Warranties Powered Surgical Instruments ..................................... 12 Months PowerPro ® Attachments.............................................. 12 Months Burs/Burrs and Blades ............................................. Upon Receipt Handpiece Cords and Power Cords............................... 6 Months Pneumatic hoses........................................................... 6 Months Bur guards, blade guards, attachments ......................... 6 Months Battery Packs ................................................................ 3 Months Battery Chargers ......................................................... 12 Months Skull Perforators ........................................................... 6 Months Camera Consoles........................................................ 12 Months Video Components..................................................... 12 Months Video Cables and Light Guides ..................................... 3 Months Non-autoclavable Camera heads ................................ 12 Months Envision 1 /4” Autoclavable Camera Heads ................ 500 uses or 12months, whichever comes first Envision Autoclavable 3CCD Camera Heads ............... 12 months Shutt Non SLG Instruments ........................................ 12 Months Footswitches............................................................... 12 Months Irrigation Systems (pump and sensor) ......................... 12 Months Reusable Procedure Specific Instruments..................... 12 Months Product Support Following the Original Warranty, Linvatec offers additional warranty and service programs that support our products throughout their lifetime. Service programs address the necessity to control cost and greatly reduce repair turnaround time by eliminating the need for repair quotes. Products not covered under a service program are subject to variable repair charges that typically result in significantly higher repair costs. To find out which service option best meets your needs, contact your local Sales Representative. Service Agreements Service Agreements provide additional warranty coverage on capital equipment. This additional warranty period covers all repair costs, provides for free loaner usage (upon availability) during repair time and covers freight charges out from Linvatec both on the loaner product and the repaired Instrument. You are responsible for the freight charges in for both the Instrument needing repair and the return shipment of the loaner. Options are available that allow for purchasing one (1) year or two (2) year additional warranty coverage. Service Warranty At the end of the Original or Service Agreement period, Instruments may still be returned to Linvatec for repair at the Customer’s expense. Linvatec warrants that any service or repair work performed by Linvatec shall be free from defects in workmanship and materials for a period of 90 days after the date the Customer receives the Instrument(s). This limited warranty applies only to the actual service or repair work performed by Linvatec authorized service centers. Linvatec warrants that all parts and assemblies used in the repair or service of Instruments meet new part functional specifications, although some parts or assemblies may have been remanufactured. Linvatec components are manufactured to exacting tolerances and design specifications. As a standard practice, all repairs are subject to strict product performance and testing specifications prior to returning the Instrument to the Customer. Linvatec ensures that each Instrument is inspected according to the guidelines used for new manufactured Instruments. If an Instrument is determined unrepairable, Linvatec will offer to sell to the Customer a refurbished or brand new Instrument or comparable equivalent to the Customer at a preferential price. All parts and assemblies replaced by Linvatec shall become the property of Linvatec Repair Quotes Repair quotes needed on products not covered by a warranty should be requested when calling Customer Service to initiate an RG (refer to Return/Repair section). If a quote is not requested, the repair will be processed and your account billed accordingly provided the repair is not covered under warranty. Minimum Service Charge There is a minimum repair charge of $100 (except for products covered under warranty). This charge applies to the evaluation and testing completed on the Instrument. Customer Service: (within U.S.) Phone: 800.237.0169 • Fax 727.399.5256 • Customer Service: (outside U.S.) Phone: 727.392.6464 • Fax: 727.397.4540 LARGE BONE POWER PRODUCTS, I.3
Warranty Terms Product Support and Service Programs If the Customer discovers within the warranty period (original or Service Agreement) that an Instrument has a defect in materials and/or workmanship, the customer must promptly notify the Company. Also, if the Customer discovers within the service warranty period that any service or repair work performed by Linvatec has a defect in workmanship and/or materials, the customer must promptly notify the Company. If it becomes necessary to return the Instrument to the Company, the Customer must (a) acquire a “Returned Goods” authorization from the Company Customer Service Department, (b) pack the unit carefully, and (c) return it to the Company via air freight, prepaid. Within a reasonable time after receipt of the Instrument, the Company will investigate and correct any defect covered by warranty by providing, at its option, one of the following: service or repair of the Instrument, a replacement of the Instrument, or a refund of the purchase price of the Instrument. All parts and assemblies replaced by Linvatec shall become the property of Linvatec. These remedies are the Customer’s exclusive remedies under the warranty. The foregoing limited warranties do not apply to: • Instruments that have been tampered with, altered, abused, neglected, or misused. • Instruments damaged through use with other than Company authorized accessories, attachments, burs or blades. • Instruments not manufactured by or for the Company. • Instruments used for purposes other than those for which they were designed and manufactured, including use in any way inconsistent with the instructions and warnings contained in the Company instruction manuals and package inserts. • Instruments that were last serviced, refurbished, reprocessed or reconditioned by a nonauthorized service entity. THE FOREGOING LIMITED WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. In no case shall the Company be liable for any special, incidental or consequential damages based upon breach of warranty or any other legal theory. Some jurisdictions do not allow limits on warranties, or on remedies, and, in such jurisdictions, the limits in this and the preceding paragraphs may not apply. The Company reserves the right (a) to make design changes to Instruments at any time without notice to Customer and without incurring any obligation to incorporate those changes into Instruments previously purchased or leased, and (b) to make changes from time to time in the contents of any publication, instruction manual or package insert without any obligation to notify Customers of such revisions or changes, and (c) to change price without notice. Additional Service Programs R.A.P.I.D. Linvatec’s R.A.P.I.D. (Replacement Arthroscope/Endoscope with Priority for Immediate Delivery) program is designed to minimize downtime and inconvenience when a Linvatec reusable scope is damaged. Linvatec will replace reusable scopes covered under this program on an exchange basis, via overnight delivery, subject to availability. RAPID Program Guidelines: 1. Linvatec will replace the damaged scope via overnight shipment (subject to availability) with a model of equal quality. Linvatec Customer Service must receive the request prior to 4:30 p.m. EST for next business day delivery. A customer purchase order is required. 2. An invoice up to list price will be issued. It is your responsibility to return the damaged scope to Linvatec within fifteen (15) working days. The returned scope will be evaluated and, if repairable, a credit will be issued for the salvage value (as determined by Linvatec) of the damaged scope. 3. If the damaged scope cannot be refurbished, credit will not be issued and you will be notified. 4. Linvatec reserves the right, from time to time, to modify the list of scopes being covered under this program. For additional information, contact your Sales Representative or Linvatec Customer Service at 800-237-0169. Advance Payment R.A.P.I.D. Linvatec’s Advance Payment RAPID (Replacement Arthroscope/Endoscope with Priority for Immediate Delivery) program is designed like the RAPID program, but is intended to capitate scope repair costs. Under the program, customers will pre-pay a fee based on the number of their Linvatec scopes. Linvatec will replace damaged scopes up to four (4) times [the number of scopes covered under the agreement per year]. Advanced Payment RAPID Guidelines 1. Customer must sign an agreement for one (1), two (2), or three (3) years. 2. Upon signing the agreement, an invoice will be issued for the amount of the agreement. 3. Linvatec will replace the damaged scope via overnight shipment (subject to availability) with a model of equal quality. Linvatec Customer Service must receive the request prior to 4:30 p.m. EST for next business day delivery. A customer purchase order is required. 4. A zero-dollar invoice will be issued. It is your responsibility to return the damaged scope to Linvatec within ten (10) working days. 5. If the damaged scope is not received within ten (10) working days, you will be invoiced $1,500.00, which is not refundable. 6. This program does not currently cover 1.9mm small joint scopes. Linvatec reserves the right, from time to time, to modify the list of scopes being covered under this program. I.4, LARGE BONE POWER PRODUCTS Customer Service: (within U.S.) Phone: 800.237.0169 • Fax 813.399.5256 • Customer Service: (outside U.S.) Phone: 727.392.6464 • Fax: 727.397.4540
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Page 3: Terms Linvatec Corporation’s stan
Page 7 and 8: Procedure for Returns/Repairs 1. Al
Page 9 and 10: PowerPro ® Handpieces I.8, LARGE B
Page 11 and 12: PowerPro ® Handpieces I.10, LARGE
Page 13 and 14: PowerPro ® Attachments I.12, LARGE
Page 15 and 16: PowerPro ® Accessories I.14, LARGE
Page 17 and 18: PowerPro ® Accessories Batteries n
Page 19 and 20: Series 4 ® Handpieces I.18, LARGE
Page 21 and 22: Versipower ® Plus/Series 4 ® Atta
Page 23 and 24: Maxi-Driver Attachments and Access
Page 25 and 26: Large Bone Accessories Automatic Sc
Page 27 and 28: UltraPower ® Handpieces and Attach
Page 29 and 30: Large Bone Accessories I.28, LARGE
Page 37 and 38: 70 70 70 80 80 80 60 60 Products no
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Page 43 and 44: Graft Harvesting Blades Products no
Page 45 and 46: 40 40 Products shown at actual size
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Page 53 and 54: 80 80 Products not shown at actual
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Products not shown at actual size.
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Products shown at actual size. Larg
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LARGE BONE POWER PRODUCTS HALL ® S
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Numerical Index Cat. No. Descriptio
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Alphabetical Index Cat. No. Descrip
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Notes I.80, LARGE BONE POWER PRODUC
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