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Spotlight Nr. 2 - Treofan Group

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Dear Customer,<br />

First of all I would like to thank you<br />

very much again for your trust and<br />

loyalty in our company during the<br />

last year. <strong>Treofan</strong> continued to grow<br />

in 2009 with very positive results<br />

that have contributed to increase<br />

our shareholders confidence in us.<br />

This proves that we are on the right<br />

track to be your preferred supplier.<br />

The first great success of 2010<br />

has already been realised as we<br />

completed the implementation of<br />

an integrated SAP-ERP system that<br />

provides information transparency<br />

across our entire European operations.<br />

At a later stage, this will then<br />

be extended to the Americas<br />

operations to complete the global<br />

footprint of our internal organisation.<br />

This streamlining of ITsystems<br />

enables us to further optimise<br />

our existing processes as well<br />

as our service management and<br />

it’s definitely ahuge step in<br />

strengthening us as a global<br />

company, committed to return<br />

value for money to our customers.<br />

On the innovation side we also<br />

have a revolutionary new product<br />

develop ment which was created as<br />

an alternative to paper – our <strong>Treofan</strong><br />

ORH is now ready to enter the<br />

market and to refresh the existing<br />

packaging options!<br />

With the secured financial position<br />

after the successful refinancing last<br />

year, the good co-operation with<br />

our customers and strong support<br />

from our shareholders, a foundation<br />

to continue to further improve our<br />

service, enrich our innovative<br />

product range and a further focus<br />

on important themes such as<br />

in Packaging<br />

Edition 5 April 2010<br />

2010 – A year full of opportunities<br />

<strong>Treofan</strong> ORH<br />

The new BOPP generation –<br />

the Green Alternative:<br />

Reduce Recycle Replace<br />

<strong>Treofan</strong> shows strong commitment<br />

to reduce the environmental impact<br />

of packaging by enlarging its wide<br />

packaging portfolio with a new<br />

grade.<br />

ORH<br />

Beside meeting the primary pack aging<br />

requirements of usability,<br />

protection, promotion and containing,<br />

the focus of the development<br />

for this new packaging film is<br />

reducing the environmental impact<br />

of packaging.<br />

environment and food safety is<br />

being built. With this and all the<br />

ongoing projects, we see 2010 as<br />

a very challenging but successful<br />

year.<br />

With this <strong>Spotlight</strong> edition, you have<br />

the chance to give us feedback on<br />

our journal and we kindly ask you<br />

to participate in this and help us<br />

to provide you with best possible<br />

news and information.<br />

Additionally please always feel free<br />

to contact us if you are interested<br />

in any further topics – we are more<br />

than happy to discuss with you!<br />

Yours sincerely<br />

Carlo Ranucci – CEO<br />

The wide range of thicknesses<br />

makes ORH the right choice by<br />

avoiding ‘over-packaging’. The<br />

paper look of ORH and a large<br />

number of unique product features<br />

enables one to simplify the<br />

packaging structure – moving<br />

from a multi-materials structure<br />

to a mono-material one.<br />

ORH is voided to the highest level<br />

of standard commercial BOPP film<br />

technology on the market. <strong>Treofan</strong><br />

has especially developed a superior<br />

and tailored production process that<br />

allows the usage of high levels of<br />

internal recycled resin. This is resulting<br />

in a more energy and resource<br />

efficient production process and a<br />

lower use of virgin resin.


The usage of recycled components<br />

within plastic materials suitable for<br />

food-packaging is extremely rare.<br />

This is due to the concern that using<br />

recycled materials might have an<br />

influence on the mechanical integrity.<br />

<strong>Treofan</strong>’s cutting-edge technology<br />

enabled us to tackle this challenge<br />

successfully. <strong>Treofan</strong>’s unique<br />

multilayer technology provides the<br />

possibility of maintain ing the<br />

mechanical integrity – ORH is fully<br />

comparable to material produc ed<br />

with a 100% virgin resin rate.<br />

ORH: the Alternative RRR<br />

Reduce Recycle Replace<br />

Reduction of Raw Material:<br />

The weight of ORH per square<br />

meter is approximately 50 % lighter<br />

than paper. During conversion it<br />

allows a significant reduction of<br />

ink usage and due to its enhanced<br />

stable mechanical properties, an<br />

increased productivity of all process<br />

steps can be achieved.<br />

Recycling:<br />

Most existing packaging solutions<br />

use paper in combination with<br />

plastic films to protect and preserve<br />

the products. This form of packaging<br />

is not easily recyclable after use.<br />

ORH has the advantage that it is<br />

SAP Implementation<br />

finalised<br />

Making it Easier for Customers<br />

to do Business with <strong>Treofan</strong><br />

Introduction<br />

Saturday 2 January 2010, a meeting<br />

room on <strong>Treofan</strong>’s Terni site. The<br />

room is full of people, computers<br />

and flip charts and the many<br />

languages of the <strong>Treofan</strong> group can<br />

be heard. In all languages, the same<br />

terminology can be heard over and<br />

over again: real-time order confirmation,<br />

on-time delivery, service<br />

reliability. What is going on here?<br />

An international team of <strong>Treofan</strong>’s<br />

fully suitable for recycling due to<br />

the mono-material structure.<br />

Replace:<br />

ORH is food-approved and is<br />

designed to be used in direct<br />

contact with food. The low-carbon<br />

footprint of ORH and the unique<br />

combination of its paper look,<br />

thickness, mechanical and antistatic<br />

properties, as well as its<br />

ultra-high yield make it the best<br />

choice as paper replacement in<br />

the food market segments.<br />

What about Protection &<br />

Promotion?<br />

ORH is the striking alternative<br />

to paper as it makes significant<br />

simplifications possible.<br />

The preservation of product integrity<br />

is brought to a higher level and<br />

brings shelf life to a stage beyond<br />

paper packaging solutions.<br />

ORH has the same advantage as<br />

paper. It is printable and has<br />

equivalent looks but does not<br />

cause the limitations. It has no<br />

suscepti bility to scratches and no<br />

limitations in colour and design.<br />

To obtain further details or arrange<br />

a running test please email<br />

Carlo Sconosciuto at:<br />

Carlo.Sconosciuto@treofan.com<br />

or call +39 3351449182<br />

most innovative employees is working<br />

on the go-live of the BPI project,<br />

BPI meaning Business Process<br />

Improvement. This project has<br />

brought harmonised and improved<br />

business processes across <strong>Treofan</strong><br />

Europe, supported by common<br />

IT tools from SAP’s state-of-the-art<br />

6.0 business suite.<br />

Benefits for Customers<br />

The harmonised processes and the<br />

common IT tools make it easier for<br />

<strong>Treofan</strong>’s employees to collaborate<br />

across geographical and functional<br />

boundaries. Our customers will<br />

notice the significant improvements<br />

in the consistency with which<br />

<strong>Treofan</strong> communicates. Applying<br />

the principle of “one face to the<br />

customer”, order confirmations,<br />

delivery notes, invoices and other<br />

documents have the same lay-out,<br />

regardless of the <strong>Treofan</strong> entity<br />

that issues them. From now on, all<br />

customers receive invoices from only<br />

one <strong>Treofan</strong> entity, which streamlines<br />

your order-to-pay process.<br />

Although harmonisation is amongst<br />

the most important improvements<br />

brought by the project, there is much<br />

more. A complete revision of the<br />

production planning process is<br />

start ing to bring several benefits to<br />

our customers. Centralised plann ing<br />

ensures that each order gets<br />

assign ed to our best suited piece of<br />

equipment, which reduces the leadtime<br />

and thus enables us to confirm<br />

a delivery date closer to the order<br />

entry date. As this process is fully<br />

auto mated, we are now able to<br />

confirm the delivery date real-time,<br />

i.e. immediately upon receiving your<br />

order. Full integration between the<br />

central planning and the production<br />

schedul ing in the plants ensures<br />

the consistency between planning<br />

and execution, resulting in better<br />

on-time delivery.<br />

Implementation Schedule<br />

The new processes and IT tools<br />

have been implemented through a<br />

geographical roll-out. The implementation<br />

in Northern Europe (including<br />

our plants in Neun kirchen, Germany<br />

and Liège, Belgium) took place<br />

in April 2009. In January 2010,<br />

the European implementation was<br />

completed with the roll-out to our<br />

Italian plants in Terni and Battipaglia.<br />

The go-live itself went very smoothly:<br />

we have been able to receive, plan,<br />

produce, ship and invoice our<br />

customers’ orders since the first<br />

day. Now that this project of radical<br />

change has been successfully<br />

completed, we can turn our attention<br />

to continuous improvement,<br />

still with one objective on our mind:<br />

making it easier for you to do<br />

business with <strong>Treofan</strong>.


Introducing our Experts<br />

We are pleased to introduce<br />

our new “Experts Corner” in<br />

<strong>Spotlight</strong>! In this Corner we will<br />

have interviews with the various<br />

experts within the <strong>Treofan</strong> <strong>Group</strong>.<br />

For the first interview, <strong>Spotlight</strong><br />

was very delighted to meet Detlef<br />

Busch, CTO <strong>Treofan</strong> <strong>Group</strong>.<br />

<strong>Spotlight</strong>: Detlef, you are the<br />

CTO for <strong>Treofan</strong>’s research and<br />

technology. Can you tell us a little<br />

about your history and experience<br />

with <strong>Treofan</strong>?<br />

Detlef Busch: I have been with<br />

the company now for more than<br />

40 years. I started within the former<br />

Hoechst <strong>Group</strong> in the sixties<br />

in the plastics division. In the first<br />

20 years of my career I was<br />

responsible for PE, PP and PVC<br />

compounding plants in the Frankfurt<br />

area and start-up of new plants<br />

in France, USA, Brazil, Thailand<br />

and China. In the eighties I was<br />

plant manager of the PP production<br />

site in Kelsterbach which is close<br />

to Raunheim / Frankfurt. During a<br />

ten year period we participated<br />

in a dynamic growth from 2,500 t<br />

to 36,000 t, and as a result of the<br />

close contact to the films division<br />

I moved to the factory in Neun -<br />

kirchen when Hoechst stopped<br />

the PP production in the Frankfurt<br />

area. I took over the product,<br />

process and drawing group in<br />

Neunkirchen and after the foundation<br />

of Trespaphan and the move<br />

from R&D to the factory, I was<br />

responsible for raw material & new<br />

product development. In January<br />

2001 I was assigned R&D Manager<br />

of the group, and since 2005 this<br />

function has been extended to the<br />

responsibility for Research and<br />

Technology CTO.<br />

<strong>Spotlight</strong>: What is the key role of<br />

the centralised R&D within the<br />

<strong>Treofan</strong> group and what benefits<br />

do you see from this centralization?<br />

Detlef Busch: The key role of R&D<br />

is to develop technology and new<br />

products or improvements of<br />

existing products. To be in the<br />

position to develop we need to<br />

have a profound knowledge about<br />

our raw materials, as well as the<br />

BOPP film process and the<br />

application requirements. This<br />

overall BOPP film know how is<br />

acquired by intensive inter action<br />

and cooperation with Production<br />

and Marketing. This was the drive<br />

to centralise R&D into the specialty<br />

production plant in Neunkirchen.<br />

By doing this we could have all<br />

R&D together and inte grated with<br />

the production site, responsible<br />

for most specialty films. Today we<br />

have in Neunkirchen the central<br />

R&T for Europe and further<br />

strategic development directions<br />

supported by a strong local group<br />

in Mexico.<br />

The basic organisation has to<br />

comp ly with technology<br />

competence and <strong>Treofan</strong> market<br />

orientation. This means in R&T<br />

we have a development group<br />

structure: Packaging, Label,<br />

Tobacco, Technical films and<br />

Treo-Pore ®. These groups are<br />

working very closely with the<br />

Marketing & Sales teams and the<br />

production engineers of each<br />

product family.<br />

<strong>Spotlight</strong>: The pilot lines are<br />

some thing unique to <strong>Treofan</strong>,<br />

how important a part do they play<br />

in the development of new technologies?<br />

Detlef Busch: Whether we require a<br />

pilot line or not is in my view linked<br />

to the development direction a<br />

company like <strong>Treofan</strong> wants to<br />

go. If we only saw our future in<br />

the flexible BOPP market, we<br />

could do our developments on<br />

a lab scale and then move directly<br />

to the production lines. This is the<br />

way of working of many of our<br />

competitors. The consequence of<br />

this model is that the development<br />

steps you plan have to be feasible<br />

Detlef Busch,<br />

CTO <strong>Treofan</strong> <strong>Group</strong><br />

on the production line from the<br />

beginning.<br />

Having a pilot line however allows<br />

you to really think and work out of<br />

the box. You can combine raw<br />

materials and process conditions<br />

which are significantly different from<br />

standards and current know how,<br />

allowing true developmental breakthroughs<br />

to be made rather than<br />

small incremental process improvements.<br />

In my opinion this has been the<br />

key to <strong>Treofan</strong>s strategic developments<br />

and innovative products,<br />

for example our leading films in<br />

Tobacco overwrap and In-Mould-<br />

Labelling started their technology<br />

development on the pilot line.<br />

<strong>Spotlight</strong>: What are the current<br />

“most exciting” projects and<br />

technologies you can tell us<br />

<strong>Treofan</strong> is working on?<br />

Detlef Busch: One very interesting<br />

technology is micro-porous BOPP.<br />

We are currently sampling the<br />

market with products from our semi<br />

commercial pilot line for application<br />

as separator films for energy cells.<br />

We are also quite advanced in the<br />

development of a separator for<br />

Supercaps, an electro component<br />

to recover energy and release high<br />

power in short time. These type<br />

of components are already used<br />

in wind power systems.


Another promising application<br />

is the Li-battery separator. The<br />

world market is today already<br />

bigger than 250 million m 2 with<br />

over 10% growth per year and<br />

<strong>Treofan</strong> is starting to participate<br />

here.<br />

<strong>Spotlight</strong>: <strong>Treofan</strong> has a strong<br />

patent position around some of<br />

its key technologies, do you see<br />

this becoming more important<br />

in the future?<br />

Detlef Busch: Clearly yes, patent<br />

protection of new technologies<br />

is very important. On one side<br />

a good patent position gives us<br />

confidence that we can build up<br />

a market on our products without<br />

the risk to be restricted in future<br />

by competitors. On the other<br />

side, we have the power to<br />

protect our product and market<br />

share against infringement from<br />

similar products. <strong>Treofan</strong> will<br />

normally protect all its new<br />

product developments with<br />

patents in order to retain<br />

intellectual rights for the future.<br />

<strong>Spotlight</strong>: Sustainability and<br />

Carbon footprinting is becoming<br />

more important today and for<br />

the future, how is R&T in <strong>Treofan</strong><br />

supporting the need for this?<br />

Detlef Busch: I think sustainability<br />

and carbon dioxide reduction<br />

is an issue which has an impact to<br />

all of us, not only to the industries.<br />

Each company needs a focus and<br />

a position on this requirement. We<br />

already started to work with the<br />

involved legislation, initiatives and<br />

methods. In R&D we are working<br />

closely with external consultancy<br />

to lead our activities and to guide<br />

us in what to do, how to do it and<br />

what to do first.<br />

I think in future communications<br />

we will discuss this issue in much<br />

more detail and dedicate a section<br />

in our newsletter to updating our<br />

activities and success.<br />

MEXICO /<br />

ZACAPU LINE 4 – Two<br />

Full Years in Operation<br />

Zacapu line 4 has now<br />

completed two full calendar<br />

years of operation. Like most<br />

new BoPP lines, line 4 has had<br />

its ups and downs since start-up<br />

in October 2007 but overall,<br />

the project has to be considered<br />

a huge success.<br />

In 2009, line 4 contributed nearly<br />

50 % to the total of 1 st grade<br />

finished goods produced in the<br />

Zacapu plant and demonstrated<br />

the best material yield of the 3<br />

Zacapu lines in spite of producing<br />

the most challenging product mix<br />

ranging from 15 µm transparent<br />

cold-seal release film to 80 µm<br />

opaque film for labels.<br />

Here we introduce some of the<br />

people who were involved<br />

in the project together with<br />

some of their reflections on their<br />

experiences.<br />

Uriel Calderon was appointed as<br />

Start-up Manager for the line 4<br />

project at the beginning of 2007<br />

and was responsible for selecting<br />

and training the team to operate<br />

line 4. Uriel has held the post of<br />

Plant Manager for line 4 since the<br />

start-up in October 2007. Uriel told<br />

<strong>Spotlight</strong> “I’m very proud of the<br />

team we have on line 4. The<br />

achievements of the last 3 years<br />

are a testament to great teamwork”.<br />

Minerva<br />

Tamayo was<br />

recruited as<br />

a Shift<br />

Supervisor<br />

for the startup<br />

of line 4<br />

and has<br />

since been<br />

promoted to the post of Assistant<br />

Quality Manager for the Zacapu<br />

site. Minerva told us “It was a<br />

unique opportunity for me to be<br />

a part of the line 4 team and it is<br />

extremely satisfying to see what<br />

has been achieved”.<br />

Manuel Rios was appointed as<br />

Extrusion Line Process Technician<br />

for line 4 having previously worked<br />

as a shift supervisor for lines 1, 2<br />

& 3. “We have put in a lot of hard<br />

work to get where we are today<br />

with line 4 and I am very proud of<br />

what we have achieved, especially<br />

the excellent results from 2009”.<br />

Juan Carlos Magaña was<br />

recruited on a temporary basis<br />

to put together the paperwork<br />

necessary to fully integrate line 4<br />

into the site’s ISO9001 system<br />

from day 1. Juan has since become<br />

a full time <strong>Treofan</strong> employee as<br />

Zacapu Plant Analyst.


Alvaro<br />

Garcia is<br />

the Process<br />

Tech nician<br />

for the<br />

slitting &<br />

packing<br />

area of<br />

line 4. Alvaro came to line 4 with<br />

exten sive experience in slitting on<br />

lines 2 & 3.<br />

Enrique Mendez is part of the<br />

Zacapu R&D team but has been<br />

working with the line 4 team since<br />

before start-up. Enrique’s main role<br />

has been in the introduction of new<br />

products onto line 4 such as<br />

EWR70 as<br />

well as those<br />

whose<br />

produc tion<br />

has been<br />

transferred<br />

from the other<br />

Zacapu lines.<br />

Eduardo Maldonado was recruited<br />

as a shift supervisor for line 4 but<br />

had previous experience on lines<br />

2&3. “Line 4 is quite different to the<br />

other lines and<br />

I have enjoyed<br />

the challenge of<br />

learning to work<br />

with the new<br />

technology<br />

together with the<br />

rest of the team”.<br />

Juan Jose Oviedo was integrated<br />

into the line 4 team to establish<br />

the maintenance programme for<br />

the plant<br />

and came to<br />

line 4 with<br />

extensive<br />

maintenance<br />

experience<br />

from the<br />

existing<br />

plant.<br />

ZACAPU Line 4 Statistics<br />

Line 4 has changed the scale of operations in Zacapu for ever and here<br />

are some interesting numbers from the line.<br />

160,000 Cubic metres of earth<br />

excavated during the site preparation<br />

work for the line 4 project.<br />

45,802 Tonnes of 1 st grade finished<br />

goods produced by line 4 between<br />

start-up in October 2007 and the<br />

end of 2009.<br />

350,000 Kilograms of concrete used<br />

in the earthquake resistant base for<br />

the raw material silos.<br />

4,492 Total number of clips<br />

installed on the two chains of the<br />

line 4 TDO.<br />

128 Tonnes of 1st grade mill rolls.<br />

Current record for the highest<br />

quantity produced by line 4 in a<br />

single day (10th July 2009).<br />

0 Number of lost time accidents since the start-up of the new line in<br />

October 2007.


We protect<br />

what you value<br />

Flexpack<br />

Packaging & Labels<br />

Guido Bisch<br />

Business Manager Flexpack Europe<br />

Phone +49 6142 200-3265<br />

Fax +49 6142 200-3299<br />

Mobile +49 172 6827302<br />

guido.bisch@treofan.com<br />

Stuart Blyth<br />

Marketing Manager Flexpack<br />

Phone +49 6142 200-3410<br />

Fax +49 6142 200-3299<br />

Mobile +44 7768 413446<br />

stuart.blyth@treofan.com<br />

Italy<br />

Sergio Arcari, Sales Manager<br />

Phone +39 02 6796-3602<br />

Fax +39 02 6796-3612<br />

Mobile +39 335 6829559<br />

sergio.arcari@treofan.com<br />

Central Europe<br />

Urs Ulrich, Sales Manager<br />

Phone +49 6142 200-3402<br />

Fax +41 41 820 2074<br />

Mobile +41 792113566<br />

urs.ulrich@treofan.com<br />

UK / Ireland / Nordic<br />

Carey Ashworth, Sales Manager<br />

Mobile +44 7778 418221<br />

carey.ashworth@treofan.com<br />

<strong>Treofan</strong> Tobacco Film Solutions at a Glance!<br />

<strong>Treofan</strong>, as market leader in the tobacco film market, provides a broad and comprehensive product range<br />

that meets the specific requirements of the demanding tobacco industry.<br />

<strong>Treofan</strong> produces tobacco films at four production sites, in Germany, Mexico<br />

and Italy using the most modern technology and coating capabilities.<br />

This global presence allows excellent service and maximum<br />

supply contingency for our customers. With our<br />

customer focussed service team, logistics<br />

know-how for sensitive films,<br />

<strong>Treofan</strong> is and remains<br />

Western Europe &<br />

Eastern Countries<br />

Nico Schoeman<br />

Sales Manager W. Europe &<br />

E. Countries<br />

Phone +49 6142 200-3215<br />

Fax +49 6142 200-3299<br />

Mobile +49 173 3021512<br />

nico.schoeman@treofan.com<br />

Benelux<br />

Ingeborg Wullink, Sales Manager<br />

Phone +49 6142 200-3406<br />

Fax +49 4924 955728<br />

Mobile +49 173 3017768<br />

ingeborg.wullink@treofan.com<br />

Eastern Europe<br />

Jan Bartosik, Sales Manager<br />

Phone +49 6142 200-3263<br />

Fax +49 6142 200-3299<br />

Mobile +49 172 6816991<br />

jan.bartosik@treofan.com<br />

France<br />

Julien Melin, Sales Manager<br />

Phone +33 8 75856678<br />

Fax +33 4 71656918<br />

Mobile +33 6 07479273<br />

julien.melin@treofan.com<br />

Export<br />

Dominique Garzuel<br />

Sales Manager<br />

Phone +33 608 536349<br />

dominique.garzuel@treofan.com<br />

Iberia<br />

Ignacio Velez, Sales Manager<br />

Phone +34 63933 8865<br />

Fax +34 93 4152520<br />

Mobile +34 93 63933 8865<br />

ignacio.velez@treofan.com<br />

Russia<br />

Andrei Popov, Sales Manager<br />

Phone +7 495 913-6725<br />

Fax +7 495 913-6726<br />

Mobile +7 985 7637411<br />

andrei.popov@treofan.com<br />

Marketing Services<br />

Jürgen Lindemann<br />

Manager Marketing Processes<br />

Phone +49 6142 200-3244<br />

Fax +49 6142 200-3245<br />

Mobile +49 172 694 8089<br />

juergen.lindemann@treofan.com<br />

Labels<br />

Joachim Jung<br />

Product Manager<br />

Phone +49 6821 400-2643<br />

Fax +49 6821 400-2651<br />

Mobile +49 174 3313069<br />

joachim.jung@treofan.com<br />

Tobacco<br />

Ralph Braun<br />

Global Business Manager Tobacco<br />

Phone +49 6821 400-2663<br />

Fax +49 6821 400-2622<br />

Mobile +49 173 3079769<br />

ralph.braun@treofan.com<br />

<strong>Treofan</strong> Germany GmbH & Co. KG · Am Prime Parc 17 · 65479 Raunheim (Germany)<br />

Phone +49 6142 200 0 · Fax +49 6142 200 3299 · eMail: info@treofan.com<br />

Your Partner in Tobacco Films<br />

Angela Speith-Herfurth<br />

Marketing Manager Tobacco<br />

Phone +49 6821 400-2220<br />

Fax +49 6821 400-2622<br />

Mobile +49 173 307 8884<br />

angela.speith-herfurth@treofan.com<br />

Technical Films<br />

Oliver Dirmeier<br />

Global Business Manager Technical<br />

Phone + 49 6142 200-3269<br />

Fax + 49 6142 200-3299<br />

Mobile +49 173 3038647<br />

oliver.dirmeier@treofan.com<br />

Mexico<br />

Alejandro Santamaría<br />

Sales & Marketing<br />

Phone +52 436 363 8050<br />

Fax +52 436 363 8082<br />

alejandro.santamaria@treofan.com<br />

USA<br />

Jon Knight, Director Packag ing,<br />

Label & Technical Business<br />

Phone +1 336 703-5882<br />

Fax +1 336 766-5976<br />

Mobile +1 336 207-0330<br />

jon.knight@treofan.com

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