Sparrow News - Sparrow Health System

Sparrow News
August 20, 2012
Caregivers celebrate Olympic
gold medalist Jordyn Wieber
Jordyn Wieber dazzled the world during the Summer
Olympics, and Sparrow Caregivers, including her mother
and grandmother, cheered her along every step of the way.
Jordyn’s grandmother, Emiline Reifsnyder, is a Sparrow Gift
Shop Volunteer, and her daughter and Jordyn’s mother,
Rita Wieber, is an Emergency Department Nurse.
Jordyn won gold in gymnastics as part of Team USA, and
Reifsnyder said her fellow volunteers supported her through
the entire journey.
“We’re all so proud of Jordyn,” Reifsnyder said. “The support
that I’ve gotten here from the Sparrow community has been
incredible. The feeling is so hard to describe.”
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« Caregivers in
Sparrow Emergency
Department showed
their support for
Jordyn by wearing
“Wieber Fever”
bracelets. Jordyn’s
mother, Rita Wieber,
is a nurse in the
department.
Sparrow Hospital cleanliness scores up 10 percent
Sparrow Hospital Caregivers have worked together to increase HCAHPS cleanliness scores
by an impressive 10 percent since the end of 2011 — something few hospitals are able to
achieve.
The increase is the result of hard work by several departments, including Environmental
Services and Nursing, said Reza Tavakoli, Environmental Services Director. To achieve this
change, EVS Caregivers were retrained and responsibilities were redeployed to ensure
cleanliness is always a top priority for anyone who enters a Patient room.
“I am grateful for everyone’s tremendous efforts in this initiative,” said Tavakoli. “Our
improvements have been awesome, especially compared to other hospitals.”
HCAHPS scores, or “Hospital Consumer Assessment of Healthcare Providers and System”
scores, are used to provide information to the public and determine Sparrow’s reimbursement
levels from Medicaid and Medicare.
Sparrow volunteer
Emiline Reifsnyder
holds one of the many
magazines featuring
her granddaughter,
Olympic gold medalist
Jordyn Wieber.
«

You may now access your Sparrow
email on your mobile device
Sparrow is making it easy for you to use your personal
mobile devices (smartphones or tablets) to connect to
Sparrow email accounts and calendars!
Visit sparrow.org/mobileaccess to request access for your
mobile device and get more information on which devices
are compatible.
Complete instructions are available on the Sparrow Mobile
Access webpage.
For more information, visit sparrow.org/mobileaccess and click
on the FAQ or email webteam@sparrow.org
» Dennis Swan,
President and CEO
of Sparrow (left)
and Kent Riddle,
CEO of Mary Free
Bed Rehabilitation
Hospital, sign a
Coordination of
Care Agreement
during a ceremony
at Sparrow.
Agreement with Mary Free Bed
brings rehab care collaboration
Sparrow and Mary Free Bed Rehabilitation Hospital in
Grand Rapids have formalized an agreement that will
strengthen and expand a long-standing practice of
working together to provide rehabilitation care to Patients.
The pact provides for the joint creation of Patient care
protocols and increased collaboration between the
two medical staffs to ensure Patients receive the most
appropriate level of rehabilitation services in a timely
manner. In addition, the organizations have signed a letter
of intent to begin studying a potential joint venture with
the goal of opening a new Lansing-based rehabilitation
unit to replace and expand the inpatient unit at Sparrow
Hospital.
“Sparrow Hospital and Mary Free Bed have worked
together to benefit our rehabilitation Patients for years,
and we are pleased to formalize this relationship,” said
Tom Ostrander, Sparrow Vice President of Professional
Services. “This agreement will help us expand our
inpatient rehabilitation services to benefit the mid-
Michigan region. It continues a long-standing practice
of providing exceptional rehabilitation care for
Patients.”
Mary Free Bed is the premier provider of hospitalbased
physical rehabilitation services in Michigan,
and Sparrow is the largest provider of inpatient
rehabilitation services in the mid-Michigan region.
» Sparrow President
and CEO Dennis Swan
receives Green Building
certifi cation from
the Society of
Environmentally
Responsible Facilities.
Sparrow Hospital recognized
for going green
Sparrow’s efforts to care for Patients while also
caring for the environment has earned Green
Building certification for Sparrow Hospital.
The certification, from the Society of Environmentally
Responsible Facilities, recognizes Sparrow’s
commitment to balancing technical and sanitary
requirements of its operations with sustainable
building systems.
Sparrow earned this certification through green
improvements, including energy- and waterefficiencies
in the Sparrow Tower, a 98% reduction in
mercury use and efforts to reduce re gulated medical
waste.
Open enrollment for Caregivers
to begin in early October
Open enrollment is coming soon. This is your chance to
enroll and make changes in medical and other benefits
and learn about all the changes in store for the coming
year. Open enrollment will begin in early October so
watch for the latest news and updates.
Don’t miss this opportunity to ensure you and your family
are protected. For more information, call 517.364.5333.
Sparrow receives exemplar status
in eff ort to improve joint surgeries
Sparrow has been named an exemplar site for the national
Institute for Healthcare Improvement’s Project JOINTS
initiative, a program aimed at preventing surgical site
infections after hip and knee replacement surgery.
Program participants are dedicated to adopting best
practices to help improve Patient care and prevent
infections. Sparrow is one of three facilities in Michigan
to have earned this recognition.

Sparrow’s Mayo Clinic
Care Network membership
sparks excitement
Margaret Brooks of Lansing
was thrilled when she heard
Sparrow was selected to
join the Mayo Clinic Care
Network. She also has strong
ties to Mayo.
Her uncle, Dr. Alfred
W. Adson, MD, was an
internationally known
neurosurgeon who headed
neurosurgery at Mayo
Clinic in the early 1900s.
Dr. Adson died in 1951.
“Every time I hear ‘Mayo,’
I get excited,” said
Brooks.
She and her family
lived on and took care
of her uncle’s farm in
Minnesota when he
worked at Mayo Clinic. She sometimes visited
Mayo Clinic, and she found the facility “thrilling,”
she said.
Brooks is a big fan of Sparrow, too. Brooks’
husband, James, was recently treated at Sparrow.
Sparrow recently became Michigan’s first
member of the Mayo Clinic Care Network, which
provides Sparrow Physicians access to Mayo
Clinic expertise and clinical resources so our
P atients will receive some of the most advanced
care in the nation right here at Sparrow. To find
out more, visit sparrow.org/mayo.
»
Dr. Alfred W. Adson, MD
Community
races a
great way
to support
important
causes
Two upcoming events
will let you have fun
with the entire family
while supporting
important Sparrow
services. The Women
Working Wonders (W3)
0K/5K/8K will be held
on Sept. 9 and Hike for
Hospice will be held
Oct. 7.
Now in its 10th year,
W3 has raised more
than $1 million for
equipment and
resources that have
improved the health
and psychologic al wellbeing
of thousands of
mid-Michigan women.
Hike for Hospice
benefits Sparrow
Hospice Services and
helps to ensure the
continued delivery of
compassionate hospice
care for mid-Michigan
families.
These events are fun
opportunities to support
the communities we
serve, and both are
official Team Sparrow
events. Caregivers can
get free Team Sparrow
gear by registering at
teamsparrow.org and
then racing for the
health of it!
To register or for
more information,
visit sparrow.org/
sparrowfoundation
and click on Events.
« More than 1,400
people, including Sparrow
Caregivers, took part in the
recent Ele’s Race, which
supports Ele’s Place.
PEOPLE NEWS
» Melissa Sherry, Director
of Volunteer Services, has
been named Education
Co-Chair for the Michigan
Healthcare Volunteer
Resource Professionals
Board of Directors. MHVRP
is a non-profi t corporation
with the purpose of promoting
the professional development
of the membership and
advancing the quality of volunteer
services management
in healthcare institutions in
the state of Michigan.
» Bruce Shively, has joined
Sparrow as the new Director
of Finance for Sparrow
Medical Group. Shively
brings more than 25 years
of experience in fi nancial
management, and most
recently served as Spectrum
Health Medical Group’s
Director of Finance.
» Jeff rey Steinke is the new
head of the Performance
Excellence Team. Steinke
brings more than 10 years
of process and quality
improvement experience
with several large and midsized
acute care hospitals
and medical practices. He
comes to Sparrow from S CL
Health System in Billings,
Mont. where he helped
build a culture of continuous
improvement that achieved
breakthrough results in
Patient care and operational
performance.
GET MORE
CONTENT ONLINE
For more Sparrow News content, visit
sparrow.org/mysparrowassociates.
Scroll down to “Sparrow News” and click
on “Additional online content.” You’ll see
stories and photos on:
» Ele’s Race
» JDRF Walk to Cure Diabetes
» Caregivers participate in Lansing’s
African American Parade.
» Sparrow Clinton Volunteer of the Year.

1215 East Michigan Avenue
PO Box 30480
Lansing, MI 48909-7980
Editor: Laura Hall
517.364.2216
laura.hall@sparrow.org
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may include it in future editions.
Super Heroes recognized at Lansing Lugnuts game
Lansing Lugnuts fans celebrated amazing Sparrow Caregivers while rooting for the
home team on Aug. 5.
The Annual Sparrow Day at the Ballpark was a chance to honor Sparrow Super
Heroes nominated by their peers for extraordinary caring and devotion to their jobs.
The Lugnuts weren’t able to come away with a win, but that didn’t detract from the day
of fun and activities, including face painting, inflatables, a petting zoo and field day
events.
Those honored were Cindy Artibee, Executive Assistant for the Sparrow Foundation;
Amanda Greenhoe, Patient Care Technician at Sparrow Ionia Hospital; Layna Korcal,
Nurse Coordinator at the
Myelodysplasia and Cleft Palate
Clinics; Holly Marsh, Administrative
Secretary for Forensic Pathology;
Maryanne Marvin, Sparrow Gift Shop
Volunteer; Laurie Shively, Certified
Registered Nurse Anesthetist;
Angela Smith, Occupational
Therapist at Sparrow Specialty
Hospital; Dr. Julia Spalding, MD, of
Sparrow Medical Group Eastside
Family Practice; and James Wilson,
«
The Sparrow Super Heroes are recognized on the fi eld
at the Cooley Law School Stadium.
Safety Sitter at Sparrow Main
and St. Lawrence Emergency
Departments.
Sports Injury
Clinic reopens
for community
and student
athletes
Sparrow’s free Saturday
Injury Clinic opened on
Aug. 18, just in time for fall
sports.
The clinic provides services
to help keep high school
and community athletes
healthy, including injury
treatment, personalized
home treatment plan
instructions and referrals
to Sparrow orthopedic
surgeons as needed.
The clinic is held 9-11:30 a.m.
every Saturday until March
9, 2013, (except Nov. 24,
Dec. 22 and Dec. 29) at
Sparrow Health Science
Pavilion, Suite B102
(adjacent to the Michigan
Athletic Club), 2900 Hannah
Blvd., East Lansing. No
appointment is necessary
and parents and athletes
should bring their insurance
information to the clinic.
For more information, visit
sparrow.org/athletictraining.
8341.912.63.01