Executive Committee Gizi Clemmer Opus Bank Chair Rhonda Shader State Farm Insurance 1st Vice Chair Albert Napoli Metropolitan Water District 2nd Vice Chair Andrew Carroll NCH Tax & Wealth Advisors Vice Chair <strong>of</strong> Finance J.H. Richey Richey Advisors, Inc. Member at Large Beverly Thomson HostingOC.com Member at Large Gary Graves Graves Advertising Plus Past Chair Board <strong>of</strong> Directors Jeannette Bartus Pacific <strong>Community</strong> Credit Union Pat Buttress Southern California Edison Joyce Capelle Crittenton Services for Children & Families Zina B. Gleason Redefining Divorce Cameron Irons Vanguard Investment Properties Tina Javid Southern California Gas Company Ted Kim Ameriko Kenny Lim Farmers & Merchants Bank Ryan Olsen St. Jude Medical Center Jim Pugliese Chevron Christopher Reese CSU <strong>Fullerton</strong> Bert Reitz Century 21 Discovery Jim Richardson Rose Hills Memorial Park & Mortuary Mark Wilson Alcoa Fastening Systems Chairman’s Report Dear Members, Now in its 118th year, the <strong>Fullerton</strong> <strong>Chamber</strong> <strong>of</strong> Commerce is not your Grandfather’s <strong>Chamber</strong> <strong>of</strong> Commerce. We are quite different than the <strong>Chamber</strong>s <strong>of</strong> 1950, 1984, and even 2000. Our Board <strong>of</strong> Directors is a direct representation <strong>of</strong> our membership—small business owners, manufacturers, healthcare pr<strong>of</strong>essionals, educators, and nonpr<strong>of</strong>it managers. They are policy makers, innovators <strong>of</strong> programming, and leaders <strong>of</strong> committees. The Ambassadors are a core group <strong>of</strong> volunteers who not only devote time to attending and assisting at events, they also take on the responsibility <strong>of</strong> guiding new members through the benefits <strong>Chamber</strong> membership has to <strong>of</strong>fer. Staff members at the <strong>Chamber</strong> <strong>of</strong>fices work closely with the Board and Ambassadors to make certain our goals are met efficiently and with a great deal <strong>of</strong> pr<strong>of</strong>essionalism. Today, the <strong>Fullerton</strong> <strong>Chamber</strong> <strong>of</strong> Commerce is the premiere voice <strong>of</strong> business in North Orange County. Our footprint not only covers <strong>Fullerton</strong>, but also extends to surrounding communities as an influential force. Our membership represents businesses from three states in addition to California—Florida, Texas, and Colorado; 23 Southern California cities; and all <strong>Fullerton</strong> zip codes. We strive to develop original programming that advances your business and enhances the value <strong>of</strong> your membership. Our advocacy efforts support businesses’ goals for growth and economic success. Networking events and community promotion continue to be at the forefront <strong>of</strong> what our members see as our most important mission. It’s my hope that <strong>2012</strong> is a successful and pr<strong>of</strong>itable year for us all. This <strong>Business</strong> <strong>Directory</strong> and <strong>Community</strong> <strong>Guide</strong> can be a tool for each <strong>of</strong> us to meet those goals. I encourage you to look here first when you need a realtor, an insurance agent, or even a flooring pr<strong>of</strong>essional. Let this be your go-to guide for shopping and dining, referrals and resources, power partners and pr<strong>of</strong>essional help. Should you wish to be introduced to anyone in this directory, I’d be happy to help facilitate that introduction. Just contact me and we can make it happen. Thank you again for your membership—it is our backbone and the essence <strong>of</strong> our existence. I look forward to engaging with you in the coming year. There is so much to love about 8% <strong>Fullerton</strong>, you just have to come out and find it. Sincerely, Gizi Clemmer Chairman <strong>of</strong> the Board Total Income $533,882 4% Our Vision: Our Mission: The <strong>Fullerton</strong> <strong>Chamber</strong> <strong>of</strong> Commerce is the 13% 21% Total Expense premier voice <strong>of</strong> business in North Orange County; we promote growth and prosperity <strong>of</strong> our diverse membership; and our membership investment is seen as an excellent value. 12% 5% 2% 8% 8% The <strong>Fullerton</strong> <strong>Chamber</strong> <strong>of</strong> Commerce is dedicated to the economic vitality and prosperity <strong>of</strong> our members and $518,750 the community. 46% 50% Strategic Initiatives Membership The membership committee meets monthly to review market segments within the <strong>Chamber</strong> and how to meet those needs. They also strategize how to <strong>of</strong>fer value without participation, and watch trends within the membership and businesses moving into the region. Regionalism The <strong>Fullerton</strong> <strong>Chamber</strong> <strong>of</strong> Commerce serves members throughout <strong>Fullerton</strong> and beyond, because business has no boundaries. Our members that reach beyond the <strong>Fullerton</strong> area include real estate developers, entertainment service providers, recreational sports teams, and more. Programming Through the programming committee, volunteers seek to develop worthwhile and meaningful programs for our <strong>Business</strong> Tool Box Series, Insider’s Briefings, <strong>Business</strong> Expo, and all major special events. The members evaluate current programs to see what needs improvement and are always open for input. <strong>Fullerton</strong> <strong>Chamber</strong> BY THE NUMBERS 5,540 people attended our events 250 hours <strong>of</strong> networking opportunities 2 Chairman's Report <strong>Fullerton</strong> 22% <strong>Chamber</strong> <strong>of</strong> Commerce <strong>2012</strong> <strong>Business</strong> <strong>Directory</strong> & <strong>Community</strong> <strong>Guide</strong> 3 Marketing We want <strong>Fullerton</strong>ians—both community members and businesses—to know what the <strong>Fullerton</strong> <strong>Chamber</strong> <strong>of</strong> Commerce is doing to support the local economy and bring value to its members. By working closely with marketing pr<strong>of</strong>essionals we aim to streamline our communications through email, cutting down on paper costs to do our part being green. For more information, visit our website, <strong>Fullerton</strong><strong>Chamber</strong>.com for the latest in business and community news. Finance Retaining a robust financial picture is imperative for the <strong>Fullerton</strong> <strong>Chamber</strong> <strong>of</strong> Commerce as a business organization. The Executive Committee, part <strong>of</strong> the Board <strong>of</strong> Directors, reviews the financial health each month to ensure the organization is on target for success, which enables the organization and influences the strength <strong>of</strong> the entire membership. Membership Dues ($247,781) Member Events & Programs ($113,083) Fundraising Events ($24,670) Publications & Advertising ($63,698) Member Services ($43,340) Other Income ($41,307) Administration ($258,018) Occupancy ($118,775) Membership Events ($69,388) Fundraising Events ($11,692) Publications & Advertising ($40,931) Member Services ($18,330) 13% 2% 22% 8% 4% Total Expense $518,750 12% 5% 50% 8% 21% 8% Total Income $533,882 46% Administration ($258,018) Occupancy ($118,775) Membership Events ($69,388) Fundraising Events ($11,692) Publications & Advertising ($40,931) Member Services ($18,330) 40,000 website visitors per year 30,000 employees represented 1,000 referrals made to our member businesses 1,050 Facebook fans 1,100 Twitter followers Membership Dues ($247,781) Member Events & Programs ($113,083) Fundraising Events ($24,670) Publications & Advertising ($63,698) 630 members at the end <strong>of</strong> 2011 Member Services ($43,340) Other Income ($41,307) 1 business organization working for you—the <strong>Fullerton</strong> <strong>Chamber</strong>