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Current Newsletter Print Version - Dole Sustainability

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WHO‘S WHO?<br />

4. Discover <strong>Dole</strong>’s CR&S Initiatives<br />

<strong>Dole</strong> differentiates from most competitors by its leadership in social and environmental<br />

responsibility. It is an important message to put across to consumers. A wide range of<br />

videos display some emblematic <strong>Dole</strong> projects like the Dale foundation in Ecuador or our<br />

recycling programs in Costa Rica. They also portray some <strong>Dole</strong> employees in their daily<br />

work and life.<br />

On the internet users are usually driven by emotions and continuously seek to be surprised.<br />

Therefore the <strong>Dole</strong>-Earth project, managed by Sonja Schulze who is responsible for digital<br />

marketing at <strong>Dole</strong> Europe, provides an innovative and high quality online experience.<br />

Special attention has also been paid to the quality of the films and pictures.<br />

How have consumers responded so far?<br />

XR: In less than 2 months, the site has received close to 100,000 visits. This is a very encouraging start. Many consumers who liked the idea<br />

and the website sent us encouraging messages. The launch campaign boosted the number of visits. However, we still have now hundreds of<br />

consumers entering their code on a daily basis.<br />

And what about retailers?<br />

XR: Retailers are also responding positively. They expect <strong>Dole</strong> to come up with innovative ideas and are looking forward to our point of sale<br />

activities.<br />

In light of this success, what are the next steps?<br />

XR: Next steps are to bring more consumers to the site. We will work in the second half of 2012 to promote this project at the point of sales<br />

in the retail sector. In the future we would like to extend <strong>Dole</strong>-Earth to other <strong>Dole</strong> produce, for instance pineapples. Like any online activity,<br />

the key challenge is to create new content in order to encourage consumers to come back to the site.<br />

Finally, can you tell us more about you and your team?<br />

From left to right, Sonja Schulze, Karin Eberle,<br />

12<br />

Xavier Roussel & Sandra Kirchhoff<br />

Inside the plantation, with the opportunity to<br />

learn more about <strong>Dole</strong>’s recycling programs<br />

XR: I am 42 years old and a happy farther of three children who have kept my wife<br />

and me busy over the past 10 years. I have been 20 years in the produce industry<br />

and the last 15 years at <strong>Dole</strong>, in different positions and countries. I started in Paris in<br />

1997 coordinating the sales of the newly established South African export operation.<br />

Then I became General Manager of the Benelux (Belgium, Netherlands, Luxemburg)<br />

operations before taking the position of Banana Director for Europe when the market<br />

was deregulated in 2007. Later on, I had the same position for Pineapple. Since 2010<br />

I’ve been the Marketing and Communication Director at <strong>Dole</strong> Europe, based in Hamburg.<br />

<strong>Dole</strong> Europe has a dynamic and experienced team with Karen Eberly (Account<br />

Management & Promotion), Sandra Kirchhoff (PR, events and in-store promotions) and<br />

Sonja Schulze (Digital Marketing, Market Research, Account Management).

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