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2<br />
F R O M O U R<br />
A D M I N I S T R A T I O N<br />
Our thanks to all who support care for <strong>the</strong> neediest among us<br />
<strong>Hospice</strong> <strong>of</strong> <strong>the</strong> <strong>Valley</strong>’s charity care expenses continue to grow—totaling<br />
$13 million in 2011, a 17 percent increase over <strong>the</strong> previous year. We deeply<br />
appreciate <strong>the</strong> generosity <strong>of</strong> our donors. You ensure we’re able to care for<br />
everyone who comes to our door, regardless <strong>of</strong> ability to pay. Last year,<br />
community support totaled $10.1 million.<br />
Susan Levine John Jennings<br />
To advance our mission to serve all, we have entered into a partnership with<br />
Circle <strong>the</strong> City, which has cared for <strong>the</strong> homeless population since 2008. Circle<br />
<strong>the</strong> City founder Sister Adele O’Sullivan has long sought a medical respite<br />
center for homeless people recently discharged from <strong>the</strong> hospital who need a<br />
safe place to stay. In support <strong>of</strong> that goal, <strong>Hospice</strong> <strong>of</strong> <strong>the</strong> <strong>Valley</strong> purchased <strong>the</strong><br />
building for <strong>the</strong> 50-bed center—333 W. Indian School Road in Phoenix—and is leasing it to Circle <strong>the</strong> City. <strong>Hospice</strong><br />
patients needing respite will have access to beds. The center will be staffed and operated by Circle <strong>the</strong> City and open<br />
to patients in July.<br />
We are grateful to those who donated a total <strong>of</strong> $75,000 to support this partnership at <strong>the</strong> “Fund a Need” program<br />
<strong>of</strong> AAHA! An Auction <strong>of</strong> Heirlooms and Art, held March 3 at <strong>the</strong> Arizona Biltmore Resort & Spa. Net revenue for<br />
AAHA! totaled $260,000. Thanks to you, <strong>the</strong> neediest among us will have loving care and a ro<strong>of</strong> over <strong>the</strong>ir heads.<br />
Susan Levine John R. Jennings<br />
Executive Director/CEO President, Board <strong>of</strong> Directors<br />
Awards and recognition<br />
The Greater Phoenix Chamber <strong>of</strong> Commerce<br />
awarded HOV <strong>the</strong> IMPACT award in May in <strong>the</strong><br />
“Community Champion” category for “giving back to<br />
<strong>the</strong> local community; fostering employee growth and<br />
development; promoting a positive work environment or<br />
high performance among employees; and (maintaining)<br />
community investment and employee engagement in<br />
charitable activities.” u Jonathon Etou, LPN, was<br />
recognized in March as <strong>the</strong> Certified <strong>Hospice</strong> and<br />
Palliative Licensed Practical Nurse <strong>of</strong> <strong>the</strong> Year by <strong>the</strong><br />
National Board <strong>of</strong> Certified <strong>Hospice</strong> and Palliative<br />
Care Nurses. u HOV was named one <strong>of</strong> <strong>the</strong> <strong>Valley</strong>’s<br />
Healthiest Employers in March by <strong>the</strong> Phoenix<br />
Business Journal. u HOV ranked 82 nd in The Arizona<br />
Republic 100, an annual survey that ranks companies<br />
by workforce size. HOV employs 1,900. u HOV teen<br />
volunteer Nhi Van, a junior at Maryvale High School,<br />
was given <strong>the</strong> Youth award in April at <strong>the</strong> Governor’s<br />
Volunteer Service Award luncheon. u HOV volunteer<br />
Charlotte Neptune was honored in March with a “Pay<br />
It Forward” award from CBS 5 News for creating 80<br />
colorful afghans for patients. u Susan Levine, executive<br />
director/CEO, is among <strong>the</strong> selected honorees for <strong>the</strong><br />
Arizona Centennial Legacy Project: Arizona’s 48 Most<br />
Intriguing Women. u More than 300 HOV nurses and<br />
certified nursing assistants have attained national<br />
certification in hospice and palliative care.