May 8, 2012 - Alberta Health Services

MINUTES
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Oldman River Health Advisory Council
Tuesday, May 8, 2012
5:00 p.m. to 8:30 p.m.
Welcome Mat Senior Citizens Organization
Fort Macleod, AB
Council Members: Barbara Lacey (Chair), Angela Best, Jill Bruder, Virginia Goulet, Diane Herrick, Emma Hulit, Wilma Mulder
Alberta Health Services: Sean Chilton, Janine Ecklund, Denise Joel, Don Johnson, Dr. Vanessa Maclean, Teri Myhre, Suzanne Rauda, Colin Zieber
Public: Sixteen
Regrets: Dick Burnham, George Epp, Tara Linklater, Kerry Milder, Kevin Nemeth, Dory Rossiter, Tracy Oosterbroek
Agenda Item Discussion Action
Council Quorum
As per the Health Advisory Council Bylaw, Article 9,
Section 9.4:
“A quorum shall consist of 50 percent plus one (1)
of the members then in office. A resolution may be
passed, or action taken on any matter, only where
a duly constituted meeting has been called and a
quorum is present at the time the resolution is put
forward. In the event that a quorum is not
present, the meeting may proceed; however, any
action or resolution shall be deferred to the next
meeting where a quorum is present.”
Ms. Barbara Lacey noted that council quorum was not
established. Council agreed to continue with an informal
meeting.

1. Approval of Agenda As the required quorum was not achieved at this meeting,
see Bylaw Article 9, Section 9.4, the agenda cannot be
approved. A review of the agenda for revisions and edits
took place.
2. Approval of Minutes As the required quorum was not achieved at this meeting,
see Bylaw Article 9, Section 9.4, the minutes cannot be
approved. A review of the minutes for revisions and edits
took place.
3. Presentations
3.1. “Seniors Health in the South
Zone”, Mr. Colin Zieber,
Executive Director, Seniors
Health, Alberta Health Services,
South Zone
4. Public Presentations and Feedback
Period
Mr. Colin Zieber provided an update and overview of
seniors’ health in the South Zone. Questions and feedback
about seniors’ health were responded to throughout the
presentation. Areas discussed included; continuing care,
coordinated access, case management, home care
services, independent and supported living, long term
care, the transition team, and day programs.
Ms. Barbara Lacey invited community members to provide
input to council. Speakers were asked to state their name
and limit their presentation to five minutes.
Ms. Stasha Donahue, Coordinator, Self Management and
Diverse Populations, Chronic Disease Management,
Alberta Health Services, provided an introduction and
program overview to council. The overall goal of the
program is to enhance chronic disease management
and/or risk factor reduction in the south zone. Council was
encouraged to provide feedback regarding issues specific
to diverse populations and chronic disease.
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Approval deferred to the next council
meeting of Tuesday, June 26, 2012.
Minutes of Tuesday, March 13, 2011, to be
presented for approval at next council
meeting on Tuesday, June 26, 2011 when
quorum is achieved.
Mr. Colin Zieber to forward contact
information for Chinook Access Centre and
additional material regarding seniors’ health
to Ms. Suzanne Rauda for dissemination to
council.
Council to provide feedback to Ms. Suzanne
Rauda

5. Old Business
5.1.
South Zone Executive Leads
Administration
5.1.1. Community Engagement
in Crowsnest Pass
Ms. Susan Koots, Willow Creek Housing Authority,
Fort Macleod brought forward a concern regarding
funding for their ten enhanced care beds. She indicated
that the current funding agreement needs to be reviewed
due to the increased costs related to staffing. Costs and
statistical data were shared with council.
Mr. Allen Zoeteman, Fire Chief, Fort Macleod brought
forward concerns related to dispatch (geography and crew
integration), inter-facility transfers, first responder roles,
supplies on site and the integration of services. Some of
the concerns reported had not become local issues;
however, support a proactive approach to address
potential issues that have occurred in other areas of the
province.
Dr. Vanessa Maclean provided an update regarding
Alberta Health Services Rural Health Planning Framework.
The community engagement event in Crowsnest Pass has
not been finalized as they are seeking involvement of key
stakeholders. Tentative date for the initial session is
September 2012. Once dates have been confirmed,
council will be informed.
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Public concerns will be forwarded to the
appropriate Alberta Health Services
department. A report back and update to
council will be provided at the Tuesday,
June 26, 2012 council meeting
Mr. Grant Walker to forward details of the
Crowsnest Pass community engagement
event once date, time and venue have been
determined.

5.1.2.
Hospital Infrastructure
(including parking
update)
Mr. Sean Chilton, Senior Vice President, South Zone
provided an update on hospital infrastructure and
addressed issues that were identified at the
March 13, 2012 council meeting.
The hospital helipad has been resurfaced and will be
commissioned between May 14-16, 2012.
The construction of the new tower is to begin July 2012.
The location of the tower will be the northeast corner of
the hospital. Tentative target for construction completion
is fall 2014 - spring 2015. Community engagement
regarding the new facility is planned as part of city
requirements. Council members will be included in this
event as it will provide awareness to the community of
infrastructure changes occurring at the hospital. This event
is planned for May 23, 2012.
Mr. Sean Chilton provided an update regarding the
recognition process for those patients who may receive a
parking ticket during unforeseen delays while seeking or
receiving treatment in the hospital.
Patients can attend Parking Services on site and review the
reason for the parking ticket. Dependent on the situation,
this may be resolved immediately. If the patient is not
satisfied with the resolution there is an appeals process
which is outlined on the back of the ticket.
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Ms. Suzanne Rauda to disseminate
community engagement information to
council members.

5.2.
5.1.3.
5.1.4.
Magnetic Resonance
Imaging (MRI) Wait Time
Dr. Vanessa Maclean,
South Zone Medical
Director
The patient’s parking ticket and related situation would
then be further reviewed. In addition, if a patient’s
appointment was cancelled, they may also attend Parking
Services and their parking ticket would be reimbursed.
Council also inquired about the plans to address handicap
parking during the construction of the tower. This will be
revisited at the Tuesday, June 26, 2012 council meeting.
Dr. Vanessa Maclean provided an update to the MRI wait
time for Lethbridge and Medicine Hat. Currently the wait
times are 12-14 weeks which are monitored regularly. A
review of waitlist management was shared with council.
This information provided insight as to how diagnostic
imaging manages the schedules and anticipates
emergencies and repeat exams. This is a coordinated
effort involving physician support.
Milk River Update Milk River update to be provided at the Tuesday,
June 26, 2012 council meeting.
Emergency Room Concern
Update, Ms. Angela Best,
Council Member
Ms. Angela Best informed council that there will be a
formal presentation provided at the
Tuesday, June 26, 2012 meeting.
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Ms. Suzanne Rauda to forward inquiry to T.
Myhre.
Ms. Suzanne Rauda to include Milk River
update on Tuesday, June 26, 2012 agenda for
review.
Ms. Teri Myhre, Vice President, Acute Care
West, South Zone to provide a presentation
to council.

6. New Business
6.1.
6.2.
South Zone Executive Leads
6.1.1.
Physician Recruitment ,
Dr. Vanessa Maclean,
South Zone Medical
Director
Report from the Chair,
Ms. Barbara Lacey, Oldman
River Health Advisory Council
Dr. Vanessa Maclean provided an update regarding
physician, psychiatrist, and general surgeon recruitment in
the South Zone. It was noted that there has been an
increased number of physicians obtaining anesthesia skills.
Dr. Vanessa Maclean informed council that there is a
physician workforce plan for the South Zone that has
identified issues and will support strategic development.
This is evidence based information to support priorities
identified in the South Zone and forecast physician
requirements. This report will be drafted and brought
forward to council for further feedback.
There was discussion of chronic pain resources in the
South Zone. An inventory of resources has been
completed and these resources were shared with council.
Further exploration of chronic pain programming to be
considered in future planning.
There were questions regarding patients from different
areas of the province attending services in the South Zone.
It is noted that there are a variety of reasons this occurs
and it may relate to patient choice, experience and
accessibility.
Ms. Barbara Lacey informed council that Ms. Tracy
Oosterbroek was appointed to council by the Alberta
Health Service Board on May 3, 2012.
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Dr. Vanessa Maclean to provide update to
council on the physician workforce plan.

6.2.1.
6.2.2.
6.2.3.
Annual Report Review
Chairs Report, Monday
April 2, 2012
Leadership Summit on
Ending Homelessness
6.2.4 Council
Communication,
Ms. Barbara Lacey,
Chair, Oldman River
Health Advisory Council
Council was encouraged to review the annual report
2011/2012 and forward any feedback as soon as possible.
Ms. Barbara Lacey shared the Chairs Report from Monday,
April 2, 2012. It was noted that there is an increased
awareness and value of the council’s activities.
Mr. Don Johnson, Alberta Health Services Board, informed
council that they are viewed as a vital link with
communities and that there are council discussions that
have resulted in provincial change.
Ms. Barbara Lacey informed council that she attended the
Leadership Summit on Ending Homelessness. This
provincial conference demonstrated how the use of
credible data can be applied to support programs such as
the Housing First Initiatives. This conference was attended
by various levels of government departments.
Ms. Barbara Lacey reviewed the importance of internal
council communication. Council members need to be
aware and agree upon all activities, meetings, and
presentations that are attended on the council’s behalf.
This information is captured in the meeting minutes and
supports work plan objectives and the creation of reports
that are distributed to the community (i.e. annual reports)
and the Alberta Health Services Board. The Farmers
Market is scheduled for May 19, 2012. Ms. Emma Hulit
and Ms. Angela Best, will attend and represent council.
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Council members to provide feedback to
Ms. Suzanne Rauda.
Council members to forward date, time, and
location of activities to Ms. Suzanne Rauda

6.3. Advisory Council Officer
Report
6.3.1.
Health Advisory
Council Website
Ms. Jill Bruder to explore September trade fair opportunity
in Pincher Creek and advise council of same.
Ms. Emma Hulit will attend Coutts Days in June and
Milk River Bonanza Days in August.
Ms. Suzanne Rauda provided council with a staffing
update. Mr. Keith Donaghy has accepted the position of
Executive Director, Community Engagement. Recruitment
for the position of Director is underway and an update will
be provided to council once this position is filled.
Community Engagement is also pleased to welcome
Ms. Julie O’Brien as Project Coordinator for Community
Engagement.
A review of expense forms was provided to support
accurate tracking of community engagement events.
Council determined that they would not pursue Alberta
Health Services identification badges as there has been no
access issue in the South Zone.
Community engagement is currently creating a web based,
password protected website which will be an external web
page for all council members in the province to access and
share information. This website will become a “library” of
relevant material and quick links to information and
documents to support councils and their community
engagement work.
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6.3.2.
6.3.3.
Bylaw and Boundary
Changes
Nutrition and Food
Services Update
This is currently under construction and updates will be
provided when the website is available.
The Bylaw for Alberta Health Services Health Advisory
Councils has been amended. In addition, there is a new
council map that highlights boundary changes. This was
approved by the Minister of Health & Wellness on April 10,
2012.
Based on input from council members amendments were
made to a number of articles. Highlights to the bylaw
changes include:
� three year term for all new council appointments,
nonattendance at three consecutive meetings is cause
for council termination;
� councils will hold public meetings four to six times per
year and other informal meetings at the call of the
Chair, and
� clarification that the Board amends the bylaw
governing councils once consultation with councils has
occurred.
An update from Nutrition and Food Services was provided
to council. It is noted that feedback is welcome as Nutrition
and Food Services are open to hearing the latest
comments. It is encouraged that if council members are
advised of issues that specific information is gathered such
as the date, place, nature of the issue, and whether this
issue was forwarded to the local supervisor to attend to.
This will support a localized approach to address issues.
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6.3.4.
6.3.5.
6.3.6.
6.3.7.
Provincial Advisory
Councils
The Provincial Advisory Council on Cancer is meeting
June 15-16, 2012 in Edmonton. The agenda highlights
include updates on the Alberta Cancer Plan Initiatives and
a presentation on the Cancer Strategic Clinical Network.
The member appointments to the Provincial Advisory
Council on Addiction and Mental Health were approved by
the Alberta Health Services Board on May 3, 2012.
Planning is underway for the inaugural meeting which will
be held June 8-9, 2012 in Calgary.
Patient Feedback Council was provided with the updated patient feedback
brochure. This information will support resource/contact
information for individual specific issues that may be
brought forward to council members.
Awareness Campaign Council members interested in participating in the
awareness campaign will need to provide their input to
support the creation of their profile.
This is a pilot project. If this campaign is successful it may
be used to support awareness and promotion of other
Health Advisory Councils.
Survey Example The survey created by the Tamarack Health Advisory
Council was reviewed as an example being used. It was
determined that this specific survey may not be supportive
to trade fair events; however, it may have other
applications to support dialogue with community
members. A previous survey example was provided to the
Communications Subcommittee which may be more
appropriate for trade fair use and addressing high volume
traffic.
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Council members to provide Ms. Suzanne
Rauda with profile information.
Ms. Suzanne Rauda to follow up with
Mr. Sean Chilton, Senior Vice President
South Zone regarding survey questions.
Ms. Suzanne Rauda to follow up with
Communications Subcommittee regarding
survey example for trade fair utilization.

6.4.
Relevant survey questions to be reviewed in conjunction
with Alberta Health Services Leadership.
Council Member Roundtable Ms. Diane Herrick provided council with information
regarding a Memory Walk and a Bag of Books Event to
support the Alzheimer Society.
7. Date of Next Meeting
8. Meeting Evaluation and Adjournment
Ms. Angela Best indicated that she would be resigning
from council. Tentative final meeting is Tuesday, June 26,
2012.
Ms. Emma Hulit inquired about Family Care Clinics. At this
time there is no specific details regarding the
implementation of the 141 clinics.
Date: Tuesday, June 26, 2011
Time: 5:00 p.m. to 8:30 p.m.
Location: County Hall, Chinook Regional Hospital, AB
Meeting adjourned at 8:45 p.m.
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