September 9 -12, 2012 - SAP for Utilities

Workshops
See the Latest SAP Solution Demonstrations & Innovations Looking to Innovate for the Future? Join SAP in the exhibit hall to speak with solution
experts and see live demonstrations of the latest technology, including: mobile solutions, in-memory computing, analytics, dashboards, and cloud-based applications.
SAP looks forward to meeting you and showing you how to:
• Understand and leverage the benefits of new technologies in your utility
• Ensure your assets are performing at peak levels to cost-effectively
deliver reliable service
• Prepare for a changing workforce
Choose from these highly relevant conference workshops, available to conference attendees only.
All workshops are optional and separately bookable. Space is limited, so book early!
Wednesday, September 12, 2012 — Workshops 1-4
Time: 8:30 am - 2:30 pm Cost: $795
WORKSHOP
Stop Standing Still: Make Your Move to
Organizational Excellence
Michael Doane, Executive Consultant, CGI
Peter Warren, Business Development Representative, CGI
Paul Kurchina, Connector, Analyst, and Community Catalyst
in the SAP Ecosystem, KurMeta Group
Workshop
No Longer
Available
Attendees of this workshop will gain research-based insight into the best practices
for getting the most benefit from SAP over a long horizon. At the heart of this event is
the Center of Excellence: how it works, how it provides business benefit, and how it is
constructed. Join this workshop and learn how to break down business processes by key
performance indicators that can be targeted for measurable improvement. Presenters will
demonstrate three levels of improvement (common sense, technical, and SAP-driven) that
will drive measurable business benefit. Toward this end, presenters will show how newer
SAP technologies, especially Solution Manager, are being applied in the utilities industry
that enable the best practices discussed in the course of this workshop. The concluding
segment is dedicated to supporting end users as the drivers of business process
fulfillment, and thus a key to achieving measurable benefit.
WORKSHOP
Developing a Future-Proof Big Data Strategy
Sutej Kapur, Senior Principal – Value Engineering, SAP America
Eric Olsen, Principal Solution Architect, SAP America
Many advanced analytics scenarios require extracting actionable information from data that
comes from a variety of disparate data sources. The growth in data volume and the increases
in the velocity of data, coupled with the increasingly complex relationships between data,
create the need to evolve the systems that support business professionals. SAP’s vision is to
provide utilities one logical data platform for all transaction and analytics workloads. Doing
so will enable the transition from data visualization, automated data storing and retrieval, or
generic statistical routines of individual systems such as OMS, SCADA, and MDM, to artificialintelligence-based
software tools that extract actionable information from combined data.
In this workshop, you will learn how to transition your organization from a data storage
and management landscape built on traditional RDMS and specialized databases such
as Teradata, to a landscape able to transact, move, store, process, and analyze nextgeneration
“big data” in near real-time, and seamlessly, while reducing TCO costs. You will
also learn how to apply value management methodologies to develop strong business
cases supporting investments in new database technologies.
SAP Solution Demos
ASUG-Led Roundtables
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3
WORKSHOP
Building a Winning SAP Usability Game Plan
Jeff Woods, Head of Product Evangelism, SAP
Many of the initial SAP applications were designed for a smaller audience than use them
today. Users have new requirements for their interactions with SAP—casual users need
access, mobile users need access anywhere, and expert users want consumer-grade
experiences. SAP has undertaken a range of investments in initiatives across SAP with
Workshop
No Longer
Available
the intent of leading the market for applications in user experience across the lifecycle
of ownership: The SAP Experience. This session will help you understand what SAP
is delivering today on user experience, what the roadmap is, how you navigate the
options, and how you can take action to get out in front of the issue of usability inside
your enterprise.
WORKSHOP
Build a Mobile Strategy
Robert Straubinger, Solution Management Utilities,
SAP Labs Canada
Rory Shaffer, IBU Utility Field Services Expert, SAP Labs
Kim Obermair, Director Enterprise Mobility, SAP America
Join this workshop to learn from SAP about functional and technical aspects when
mobilizing your business. The presentations and discussions include the SAP mobile
strategy, the SAP mobile platform, and several mobile solutions and supporting tools.
The workshop covers both enterprise app and consumer app scenarios. Several strategies
and case studies to build, deploy, and manage mobile solutions will be discussed.
• Proactively manage risk and compliance
• Engage your customers with better service and greater control
over their own usage
• Get the most from your SAP investments
Join the ASUG Utilities Community for three exciting and informative roundtable discussions on: Analytics, CRM, and Mobility
Hear about call center efficiency ideas from your peers, hot topic results and discussion from SAPPHIRE NOW, participate in a discussion
about influencing change, and discuss future activities for our community. We will provide a quick update on all of these areas in the first
20 minutes together, then break out into the three roundtable discussion groups for detailed discussions with your peers on challenges,
opportunities, and best practices. The ASUG utilities leadership team will facilitate getting to know the members of each breakout
group. The contacts you make here will be some of the most valuable assets from this meeting!
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