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SIS Information Session Project Overview - ncsu.edu

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<strong>SIS</strong> <strong>Information</strong> <strong>Session</strong><br />

May 2 nd & 3 rd , 2007<br />

<strong>Project</strong> <strong>Overview</strong><br />

Rick Liston<br />

1


Planning Group for PeopleSoft Student<br />

Administration Implementation<br />

John Dutton - Associate Professor, Management<br />

Ken Esbenshade - Associate Dean & Director of Academic<br />

Programs, Agriculture<br />

Louis Hunt - Vice Provost, Enrollment Management and<br />

Services<br />

Duane Larrick – Sr. Associate Dean, The Graduate School<br />

Dick Keltie - Assoc. Dean Academic Affairs, Engineering<br />

Will Kimler - Associate Professor, History<br />

Bill Swallow - Professor and Director of Undergraduate<br />

Programs in Statistics<br />

Why the Change & the Choice?<br />

• Need for an integrated / enterprise‐level system<br />

•User expectations and the difficulty of keeping<br />

pace using a self‐development approach (30 years)<br />

• Difficulty in attracting additional programmers<br />

who are skilled/ trained in our existing software<br />

language<br />

•The emergence of PeopleSoft SA as an industry<br />

leader<br />

2


PeopleSoft Student Administration Client List<br />

California State Polytechnic University of Florida<br />

California State University University Of Iowa<br />

Indiana University University of Kansas<br />

Northwestern University University of Louisville<br />

San Jose State University University of Michigan<br />

Texas Christian University University of Minnesota<br />

The Ohio State University University of Oklahoma<br />

University of Cambridge University System of Maryland<br />

University of Central Florida<br />

University of Connecticut<br />

University of Wisconsin-Madison<br />

What’s in a Name?<br />

• PeopleSoft Student Administration<br />

•Oracle Campus Solutions<br />

• Student <strong>Information</strong> System (<strong>SIS</strong>)<br />

3


Student <strong>Information</strong> System (<strong>SIS</strong>) <strong>Project</strong> Team<br />

Bruce A Forinash<br />

Cindy Deluca<br />

Dr. Bobby L Puryear<br />

Dr. David G Bristol<br />

Dr. Duane K Larick<br />

Dr. Jerome P Lavelle<br />

Dr. John O Tector<br />

Dr. John T. Ambrose<br />

Dr. Lisa P Zapata<br />

Dr. William C Kimler<br />

<strong>SIS</strong> Advisory Team<br />

Members<br />

Dr. Ken Esbenshade<br />

Gwen Hazlehurst<br />

Dr. Louis Hunt<br />

Julie Mallette<br />

Karen P Helm<br />

Rebecca Cowles Swanson<br />

Steven Wilson Quick<br />

Susan Klein<br />

Tommy Griffin<br />

Student <strong>Information</strong> System (<strong>SIS</strong>) <strong>Project</strong> Team<br />

•95 functional personnel (including core team<br />

members and subject matter experts) from across<br />

the campus<br />

•66 technical personnel from Resource<br />

Management & <strong>Information</strong> Systems and the<br />

<strong>Information</strong> Technology Division<br />

4


Student <strong>Information</strong> System<br />

(<strong>SIS</strong>) <strong>Project</strong> Team<br />

Focus Groups<br />

Academic Department<br />

Heads<br />

Faculty Senate<br />

ADA Coordinators<br />

Admissions Committee<br />

Calendar Committee<br />

Undergraduate<br />

Academic Operations<br />

Council<br />

Directors of Graduate<br />

Programs<br />

Scholarships & Student<br />

Aid Committee<br />

Sch<strong>edu</strong>ling Officers<br />

Associate Deans<br />

Integrated System<br />

•An integrated system allows for<br />

real‐time sharing of functionality<br />

and data between systems that<br />

currently act independently and<br />

depend, in some cases, on overnight<br />

transmission of data.<br />

•Campus Community, as part of <strong>SIS</strong>,<br />

allows NC State to have one<br />

database that contains both students<br />

and employees.<br />

5


<strong>SIS</strong> Modules<br />

• Admissions<br />

•Campus Community<br />

•Financial Aid<br />

•Student Financials<br />

•Student Records<br />

Student <strong>Information</strong> System (<strong>SIS</strong>) Architecture<br />

6


Student <strong>Information</strong> System (<strong>SIS</strong>)<br />

positions us for improvements<br />

• Single / role‐based user interface for all users<br />

• Consolidated student administration / human resource<br />

database (dealing with students in both systems / single<br />

ID)<br />

• Real‐time class sch<strong>edu</strong>le updates / improved access to<br />

Wolfware/WebCT for class assignment<br />

• Use of permission codes by faculty to add students to<br />

classes after registration deadlines vs. sch<strong>edu</strong>le revision<br />

forms<br />

• Ability to accommodate real‐time grade posting<br />

• On‐line graduation clearance process<br />

Student <strong>Information</strong> System (<strong>SIS</strong>)<br />

positions us for improvements<br />

• Improved pre‐requisite checking<br />

• Conditional student class swaps<br />

• Richer academic structure accommodating<br />

tracking of joint programs, interdisciplinary<br />

programs, certificate programs, co‐majors, dual<br />

majors, minors<br />

• Improved methods of measurement and<br />

accountability by academic groups and<br />

organizations<br />

7


Student <strong>Information</strong> System (<strong>SIS</strong>)<br />

positions us for improvements<br />

• Richer, more flexible student identification<br />

information (campus community), e.g. physical<br />

and email addresses, phone numbers, ethnicity…<br />

•Real‐time tuition and fees payment posting<br />

• Consolidated enterprise reporting database<br />

(query capability)<br />

Implementation<br />

•<strong>Project</strong> plan ‐ phased implementation<br />

• Time table<br />

• Implementation milestones (go‐live / go‐dead)<br />

•User training<br />

8


Implementation –phases<br />

• Release 0 –HR Combined Database – Jul 07<br />

• Release 1 –Admissions / Student Financials / Housing –<br />

Sep 07<br />

• Release 2 –Records spring 09 class sch<strong>edu</strong>le – Jun 08<br />

• Release 3 –Student Financials / Records spring 09<br />

Registration, transcripts & transfer course equivalency –<br />

Sep 08 & Jan 09<br />

• Release 4 –Records spring 09 term end / Financial Aid –<br />

Mar 09<br />

Implementation –important dates<br />

•Aug 1‐31, 2007 – Admissions / Student<br />

Financials user acceptance test and training<br />

•Sep 10, 2007 –ACS screens retired for spring<br />

08 admissions<br />

•Sep 10, 2007 – R&R Faculty / Admin web<br />

screens available through portal<br />

9


Implementation –important dates<br />

•Mar‐Apr 2008 –Records class sch<strong>edu</strong>ling user<br />

acceptance test<br />

•May‐Jun 2008 –Records class sch<strong>edu</strong>ling user<br />

training<br />

•Jun 2008 – Records build spring 2009 class<br />

sch<strong>edu</strong>le in <strong>SIS</strong><br />

10


Legacy<br />

<strong>SIS</strong> ‐ Web‐based<br />

11


Administrative Portal<br />

Connie Reitfort<br />

Administrative Portal<br />

• Redesign<br />

•Technical Upgrade<br />

•<strong>SIS</strong> Implementation<br />

12


Redesign<br />

• WEB enabled administrative services for<br />

Students, Faculty and Staff<br />

• Extension to include Parents, Alumni, other<br />

constituents tabs (in the future)<br />

• Improved “Look and Feel” – branding, layout,<br />

navigation, menu options, fonts<br />

• Content – Applications, Communications,<br />

Campus, Employee & Student Services<br />

• Menu structure will remain consistent<br />

throughout “transition” period, Legacy > <strong>SIS</strong><br />

• Technical upgrade, security and interfaces<br />

Critical Success Factors<br />

• Portal Integration with NC State WEB Site rebuild<br />

“MyPack” Portal will be link off NC State University WEB Site<br />

“MyPack” Portal URL > http://mypack.<strong>ncsu</strong>.<strong>edu</strong><br />

• Simplified, robust login process<br />

Developed new login page for faculty, staff, students, etc.<br />

Simple login process incorporates authentication methods<br />

• Access based on User Roles/Relationships with NCSU<br />

New role based tabs: Faculty & Staff, Students, Parents,<br />

Alumni, My Tab, etc.<br />

Applications access/visibility based on roles & security<br />

13


NC State “MyPack” Portal<br />

New Login Page<br />

• “MyPack” URL = http://mypack.<strong>ncsu</strong>.<strong>edu</strong> is a link in the header of the new NCSU homepage.<br />

• New Login page, Students, Faculty & Staff will continue to use their Unity Id’s<br />

NC State “MyPack” Portal<br />

Role Based Structure<br />

• For Student and For Faculty & Staff tabs based on your role/relationship with the University<br />

•Consolidated Menu Structure located on each tab for ease of navigation<br />

14


Critical Success Factors<br />

• <strong>SIS</strong> and Self Service Components Implementation<br />

WEB based applications, Student & Faculty Centers<br />

Defining pagelets/content working with <strong>SIS</strong> Module teams<br />

Campus functional groups<br />

Distributed news/announcement services to campus<br />

functional area owners<br />

Focus group reviews and feedback in progress<br />

• Enhanced “usability” & organization of information<br />

Consolidated menu structure for HR, Finance & <strong>SIS</strong><br />

Pagelets group similar functions & applications<br />

Organize links and move pagelets to personalize<br />

• Technical Portal Software Upgrade<br />

Enterprise Portal version 8.9 is basis for redesign<br />

NC State “MyPack” Portal<br />

Reorganized Content Pagelets<br />

• Pagelets created to group and organize similar functions<br />

and/or applications.<br />

•Most pagelets are customizable and movable.<br />

15


Student and<br />

Administrative<br />

Announcement capabilities<br />

distributed to campus<br />

groups<br />

NC State “MyPack” Portal<br />

Enhanced Features<br />

• Add favorite links from the Student <strong>Information</strong> System<br />

and save personal bookmarks<br />

NC State “MyPack” Portal<br />

For Faculty & Staff Tab<br />

Additional<br />

“MyPack”<br />

Features<br />

Ability to personalize<br />

content and organize<br />

pagelets<br />

• Integration of Research, Student Academic, HR, Finance and Announcements into single tab<br />

• Includes current Faculty Administrative functions > Student <strong>Information</strong> System<br />

16


NC State “MyPack” Portal<br />

For Students Tab<br />

• Integration of Academic, Student Life, Campus Resources and Announcements into single tab<br />

• Includes current PackTracks functions > Student <strong>Information</strong> System<br />

Campus input to date<br />

• Administrative Groups currently utilizing Portal<br />

Human Resources Financial Services – Central Offices<br />

Research Administration Contract & Grants<br />

University IT Committee University Business Officers / UBO Focus Group<br />

Faculty Focus Group – Research College of Education – HR/Finance<br />

Admin. System Steering Team Admin. Systems Management Team<br />

Advancement Services / Alumni Affairs RMIS<br />

• <strong>SIS</strong> Modules Teams and Campus Services Groups<br />

Student Financials Financial Aid<br />

Admissions Student Records<br />

New Student Orientation Library<br />

<strong>Information</strong> Technology Division Student Affairs Groups<br />

DELTA <strong>SIS</strong> Advisory Team<br />

Academic IT Directors University Dining<br />

Student Focus Groups – In progress Faculty Focus Groups<br />

17


“MyPack” Portal Time Line and Contact <strong>Information</strong><br />

• TimeLine<br />

July 2007: Portal Redesign/8.9 Upgrade > Go‐Live aligned to HR 8.9 upgrade<br />

Note: Current Faculty Administration and PackTracks will not change in July<br />

September 2007: Faculty & Students in Portal > Go‐Live aligned to <strong>SIS</strong> Releases<br />

• Contact <strong>Information</strong> – we welcome your feedback<br />

Connie Reitfort –Assistant Director Auxiliary Services, Portal, ASAP systems<br />

Phone: 919.513.1403, Email: connie_reitfor@<strong>ncsu</strong>.<strong>edu</strong><br />

Jack Foster – “MyPack” Portal Administrator<br />

Phone: 919.513.3422, Email: jack_foster@<strong>ncsu</strong>.<strong>edu</strong><br />

Admissions<br />

Tommy Griffin & Rick Liston<br />

18


Financial Aid<br />

Larry Garland<br />

Student Financials<br />

Maria Brown<br />

19


Student Records<br />

Michelle Johnson<br />

Student Records Update<br />

•Student Services Center ‐<br />

Administrative Access to<br />

Student <strong>Information</strong><br />

•Faculty Center ‐ Faculty Access<br />

to Academic and Personal Data<br />

•Class Sch<strong>edu</strong>le<br />

20


• Menu items are in readable English<br />

<strong>SIS</strong> Menu<br />

Expanded Menu Sub‐items<br />

•Menu can be minimized to provide more page real‐estate<br />

21


Student Services Center – Admin Access<br />

•Single search page – simply requires ID or some portion of name<br />

Admin ‐ Student Services Center<br />

•The launching pad for administrative access to student information<br />

•Staff see exactly what the student will see<br />

22


Admin ‐ Student Services Center<br />

•Provides access to both academic and bio‐demo data for students<br />

Admin ‐ Student Services Center<br />

•Opportunities for additional bio‐demo data<br />

•Can also collect Emergency Contact information for all students<br />

23


Faculty Center<br />

•Launching pad for faculty access to classes, advisees and personal bio/demo data<br />

Faculty Center – Class Roster<br />

•Can email individual students or entire class<br />

•Downloadable to Excel<br />

24


Faculty Center – Grade Roster<br />

•Can submit grade and then also see grades that have been submitted<br />

Faculty Center – Advisees<br />

•Can see advisee holds, grades, sch<strong>edu</strong>les, photos, progress reports, etc<br />

•Can email selected advisee or entire advisee list<br />

25


Class Sch<strong>edu</strong>le<br />

•Basic search allows for entry of minimal criteria<br />

Class Sch<strong>edu</strong>le<br />

•Advanced search provides for flexible search capabilities<br />

26


Class Sch<strong>edu</strong>le<br />

•Improved lecture/lab linkages – can choose to enforce enrollment in both components<br />

•Students can swap classes<br />

•Pre‐requisite enforcement<br />

•Additional class detail obtained by clicking the section hyperlink<br />

Student Records Go‐Live<br />

•June 2008 – Building of the Spring 2009<br />

Sch<strong>edu</strong>le of Classes begins<br />

•October 2008 – Registration for Spring<br />

2009 begins<br />

• December 2008 – Fall 2008 semester<br />

closed‐out in legacy and converted to<br />

<strong>SIS</strong><br />

• Spring 2009 – Transcript processing,<br />

Grading and Graduation in <strong>SIS</strong><br />

27


<strong>SIS</strong> Reporting<br />

Lewis Carson<br />

Training & Communication<br />

Nicole Wood<br />

28


Training Philosophy<br />

Users should:<br />

• understand basics of <strong>SIS</strong><br />

•be able to perform job functions<br />

•know where to go to find<br />

additional resources<br />

•know whom to call with a<br />

problem<br />

Types of Training<br />

• Group classes based on job duties<br />

– sch<strong>edu</strong>ling officers, graduate<br />

secretaries, advisors<br />

• Group classes based on specific<br />

functionality<br />

– enroll a student in a class,<br />

view/print class roll<br />

• Small group classes based on specific<br />

needs<br />

–add a special group code to a<br />

student’s record<br />

29


Types of Training (cont.)<br />

• Online videos based on a specific<br />

functionality<br />

–enroll a student in a class, view/print<br />

class roll<br />

• Online training documentation<br />

–Step by step on how to perform specific<br />

functionality<br />

–Cross‐walk of Legacy information to <strong>SIS</strong><br />

Training Sch<strong>edu</strong>le<br />

• Sch<strong>edu</strong>le is based on:<br />

– release sch<strong>edu</strong>le<br />

–user’s job<br />

30


Training General Timeline<br />

Release 1<br />

– Small group training/tests, May –July 2007<br />

– General User training, August 2007<br />

Release 2<br />

– Small Group training/tests, Feb –March 2008<br />

– General User training, April –May 2008<br />

Release 3<br />

– Small Group training/tests, May –July 2008 &<br />

September –October 2008<br />

– General User training, August 2008 &<br />

November 2008<br />

Release 4<br />

– Small Group training/tests, Nov –Dec 2008<br />

– General User training, Jan – Feb 2009<br />

•Website<br />

Stay Informed<br />

www.<strong>ncsu</strong>.<strong>edu</strong>/sis<br />

•Listserv<br />

<strong>SIS</strong>_info@lists.<strong>ncsu</strong>.<strong>edu</strong><br />

•E‐Newsletter<br />

nicole_wood@<strong>ncsu</strong>.<strong>edu</strong><br />

• Training & Communication Team<br />

Lead: nicole_wood@<strong>ncsu</strong>.<strong>edu</strong><br />

31


Training Suggestions?<br />

Contact:<br />

Nicole Wood<br />

(919) 515‐5600<br />

nicole_wood@<strong>ncsu</strong>.<strong>edu</strong><br />

<strong>SIS</strong> website:<br />

www.<strong>ncsu</strong>.<strong>edu</strong>/sis<br />

“Submit Feedback”<br />

<strong>SIS</strong> <strong>Information</strong> <strong>Session</strong><br />

Questions ?<br />

The <strong>SIS</strong> implementation team<br />

welcomes your<br />

feedback and questions.<br />

32

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