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People Your customers Your employees The heart of your business
PEOPLE DETERMINE YOUR BUSINESS’S SUCCESS More than process or product, people determine your business’s success. WennSoft solutions bring people and their functions together, maximizing their efforts and the knowledge they hold. Your customers expect to … Gain immediate access to information. Your customers expect more information in less time – they want to know now. Whether that means an immediate answer over the phone or finding the answer online, WennSoft solutions can help. Real- Do it right the first time. WennSoft solutions offer safeguards that help ensure all the information entered in your system is accurate and up-todate. Automatic reminders, and alerts at the time of mistaken data entry can help eliminate many of the errors that cost your business time and money. Software should work with your employees, not against them. WennSoft solutions are designed to do just that. Focus on the customer. You know that when your employees are more efficient, your business is more likely to grow. Part of improving efficiency is eliminating redundant, timeconsuming tasks and allowing employees to focus on your customers. WennSoft solutions provide faster, more proactive ways of entering and tracking information in your system. The result? More productive employees, more satisfied customers and a more effectively run business. time updates and selfservice options mean both your customers and your customer service team can access information 24/7. And being there when your customers need you is a great way to rise above the competition. Your employees want to… Find accuracy in every interaction. Your customers expect and deserve accuracy when dealing with you. But, unless you're using an automated and fully integrated system, you can't be sure your billing rates, taxing percentages, Work smarter. Often, your employees have all the knowledge they need to effectively manage and report on the jobs they oversee. The challenge is harnessing that information within a central system. WennSoft’s Internet-based and wireless products allow your managers and field technicians to enter data directly into the system from the field. Re-entry is eliminated and access is immediate. Get up to speed, quickly. When employees need to be proficient in the software that runs your business, product manuals and Web sites aren’t always the best place for answers. And you may find that the optimal training ground isn't your live system. That's why WennSoft has a safe work zone built into each of its products. New system users can practice, experiment and test new ways of running the system, all without impacting the live system. In addition, WennSoft offers in-depth total labor hours or purchase order numbers are accurate. WennSoft solutions ensure that the invoicing information is correct – maintaining the edge that keeps you ahead of the pack. product training for employees via Web-based classroom training or live with our onsite consultants. Access the experts. WennSoft consultants and customer support teams also are available to troubleshoot during implementation and beyond, through our comprehensive support plans. Telephone support is guaranteed and training is included in most options. WennSoft support team members have backgrounds in construction, service management, equipment management and finance – allowing you to draw upon a wide range of experience and skill sets.
Page 2 and 3: Making the most of your people, pro
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WennSoft is committed to maximizing customer results by ... - Icon S.A.

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