Retirement Community at Banora Point - RSL Care

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12 Frequently asked questions about retirement living at Winders IS RSL CARE AVAILABLE ONLY TO EX-SERVICE PERSONS? Not at all! We pride ourselves on providing quality aged care services and retirement lifestyle options to all members of the Australian community. WHAT IS RETIREMENT LIVING? Retirement living is a community style, independent living arrangement with specially designed residences to suit the needs of older people. There are many styles of villages and accommodation options in Australia, including independent living villas, units, studios and apartments, with services and facilities varying from village to village. Retirement living is being independent in your own home surrounded by neighbours and friends, with the benefit of maintained gardens and community facilities, as well as the security of a 24 hour emergency call system. Our offering at Winders is integrated, which means if at some stage in the future your care needs change, we can support you with further care. WHEN IS THE RIGHT TIME TO MOVE INTO A RETIREMENT VILLAGE? Moving to a retirement village is a very personal decision that differs for everyone. Only you can decide when the time is right, but don’t wait too long! The most frequent comment we hear from our residents is: “We wish we had made the move to Winders years ago.” People generally move into a retirement village like Winders when they start to feel the family home is too large and the upkeep is too much, which makes downsizing to a retirement village a great option. Other reasons include wanting to be more social or to be in a supportive community of like-minded people. Winders has been designed to meet your accommodation, social and recreational needs. Living in a community with people who have similar interests and hobbies often gives residents a new lease on life. DOES RSL CARE OWN WINDERS? Yes, Winders was purchased by RSL Care in 2004 and there are currently 57 villas onsite.
IS CARE AVAILABLE AT WINDERS IF MY NEEDS CHANGE IN THE FUTURE? RSL Care is an integrated service provider of retirement living, in-home care and support, and residential aged care. To arrange an appointment to find out how you can access care services please phone 1300 076 566. A residential aged care community is located onsite at Winders, providing care and support 24 hours a day. Our team of nursing, personal care and therapy specialists caters for low and high care needs in a homely environment. WILL I ‘OWN’ MY VILLA AT WINDERS? The term ‘tenure’ describes the legal basis for occupation or ownership rights. Tenure at Winders is in the form of a lease with RSL Care. In exchange for the lease, you provide an interest free loan to RSL Care for the market value of the villa. Under the lease arrangement, RSL Care retains ownership of the title that comprises the entire village and signs a lease with each resident granting them a long-term (99 year) exclusive right to occupy their villa. Each resident’s occupation rights are protected as a result of their lease being registered on the title to the village land. A lease is the most common type of tenure enjoyed by residents of retirement villages in New South Wales. We recommend you consult a legal advisor to ensure you fully understand the implications of the leasehold arrangement at Winders. DO I HAVE TO BE RETIRED TO LIVE AT WINDERS? You’ll obviously have more time to enjoy all our wonderful facilities if you are! But no, many of our residents enjoy working and volunteering after they move in. The only requirement is that at least one person on the Residence Agreement has to be 55 or over. WHAT IS THE ROLE OF THE RETIREMENT LIVING COORDINATOR? The Retirement Living Coordinator is responsible for the day to day administration of the village, as well as managing the retirement living team and contractors responsible for property, gardens and grounds maintenance and emergency response. The Retirement Living Coordinator is the primary contact for residents. CAN GUESTS STAY WITH US? Yes, this is your home. Friends and family are very welcome to stay with you in your villa for a time and may use the communal facilities while in your company. Consideration of other residents and their ability to also enjoy these facilities is important to remember when guests are present. CAN I BRING MY PET? At this time, only assistance animals are permitted within Winders Retirement Community. Criteria apply. MAY WE RENT OR SUB-LET OUR VILLA AT WINDERS? RSL Care only allows short term rental of your villa, in accordance with the terms of the Retirement Village Act (NSW) 1999. WHAT HAPPENS IF I WANT TO GO ON HOLIDAYS? Easy! Just pack up and go, knowing that your home and garden will be taken care of while you’re away. ARE THERE ANY OTHER FEES OR CHARGES THAT I NEED TO PAY? A monthly Recurrent Charge (RC) is payable to cover the cost of council and water rates, maintenance of buildings, plant and equipment, common areas, gardens, lawns, energy costs of public and common property areas, village management and other general costs of running and maintaining the village. The RC does not include charges for personal services such as laundry, meals or cleaning the interior of your home. The details and the amount of the RC and a copy of the village budget are available upon request from your sales consultant. HOW IS THE RECURRENT CHARGE DETERMINED? The RC is determined in consultation with the village residents. Charges are set and reviewed annually, and can only be increased in line with inflation or if the residents agree by a special majority. TO ARRANGE AN APPOINTMENT WITH OUR FRIENDLY STAFF, PLEASE PHONE 1300 558 648 13
Page 1 and 2: Retirement Community at Banora Poin
Page 3 and 4: Above: Lake walkway next to Winders
Page 5: Your serene community Your peaceful
Page 8: 8 Your serene villa There is so muc
Page 11: RETIREMENT VILLAGE RESIDENTIAL AGED
Page 15 and 16: YOUR EXTRA SUPPORT SERVICES • 24

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