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Candidate assessment and The Education Zone guide - Office Angels

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OFFICE<br />

ANGELS<br />

CANdIdAtE<br />

ASSESSmENt<br />

ANd tHE<br />

EdUCAtION<br />

ZONE<br />

<strong>Office</strong> <strong>Angels</strong> <strong>C<strong>and</strong>idate</strong> <strong>assessment</strong> <strong>and</strong> <strong>The</strong> <strong>Education</strong> <strong>Zone</strong> | office-angels.com


office-angels.com<br />

CANdIdAtE ASSESSmENt<br />

At <strong>Office</strong> <strong>Angels</strong> we don’t just test skills. We put our<br />

market-leading <strong>assessment</strong> tool to work, evaluating<br />

our c<strong>and</strong>idates’ work motivations <strong>and</strong>, better still,<br />

assessing the fit between their preferences <strong>and</strong> your<br />

work environment.<br />

Over 500 <strong>assessment</strong>s available to clients<br />

including It desktop (Normal <strong>and</strong> Power User),<br />

1,500 It Professional, Lotus Notes, Aptitude,<br />

Languages, Accounts <strong>and</strong> Finance, Secretarial,<br />

Administration <strong>and</strong> Catering <strong>and</strong> Hospitality.<br />

mS OFFICE<br />

LANGUAGE<br />

APtItUdE<br />

Keeping up-to-date with the latest trends,<br />

skills <strong>and</strong> market expectations isn’t easy <strong>and</strong><br />

often requires a lot of effort. <strong>Office</strong> <strong>Angels</strong>’s<br />

Right-Result is an online testing <strong>and</strong> training<br />

tool that allows businesses <strong>and</strong> their staff to<br />

stay ahead of the game.<br />

• Access<br />

• Excel<br />

• Internet Explorer 8<br />

• Outlook<br />

• PowerPoint<br />

• Word<br />

• French<br />

• German<br />

• Greek<br />

• Italian<br />

• Spanish<br />

• Swedish<br />

• Welsh<br />

• Administrative ability<br />

• Advanced reasoning<br />

(managers/Graduates)<br />

• Basic reasoning<br />

• Skilled industrial ability


Work refer<br />

Work Preference<br />

Work reference<br />

Will fit<br />

Knowledge <strong>and</strong> Ability<br />

Will fit<br />

Can do<br />

Motivation <strong>and</strong> Attitudes<br />

Will do<br />

Knowledge <strong>and</strong> Ability<br />

Will fit<br />

Knowledge <strong>and</strong> Ability<br />

Can do<br />

Work Preference<br />

Can do<br />

Motivation <strong>and</strong> Attitudes<br />

Will do<br />

Motivation <strong>and</strong> Attitudes<br />

Will do<br />

Knowledge <strong>and</strong> Ability<br />

Will fit<br />

Can do<br />

Motivation <strong>and</strong> Attitudes<br />

Will do<br />

testing at <strong>Office</strong> <strong>Angels</strong> concentrates on three core areas:<br />

Can Do<br />

Will Do<br />

Will Fit<br />

• Can the person do the job?<br />

• Will the person do the job?<br />

• Will the person fit your work environment?<br />

these areas can be broken down into knowledge, ability, motivations <strong>and</strong> attitudes.<br />

Can Do – to underst<strong>and</strong> present level of skills <strong>and</strong><br />

knowledge<br />

these <strong>assessment</strong>s have been designed to evaluate professional abilities, skills <strong>and</strong> aptitudes.<br />

We work with clients to select the <strong>assessment</strong>s that are appropriate to their business needs. A<br />

large catalogue of <strong>assessment</strong>s is available, including, amongst others:<br />

• Analysing numerical data<br />

• Attention to detail<br />

• Basic arithmetic<br />

• Basic word usage<br />

• Checking visual data<br />

• Classification <strong>and</strong> fling<br />

• Comprehension<br />

• Following instructions<br />

Will Do – to underst<strong>and</strong> personal motivation <strong>and</strong> conduct<br />

this questionnaire provides a profile of a person’s attitudes, work motivations <strong>and</strong> energy. the<br />

Will do forms the basis for an in-depth interview <strong>and</strong> coaching session for the c<strong>and</strong>idate. the<br />

following attributes are evaluated:<br />

• Reliability/conscientiousness<br />

• Social skills <strong>and</strong> ability to work with others<br />

• motivation <strong>and</strong> commitment<br />

• Performance under stressful conditions<br />

• Safety orientation (for industrial positions)<br />

Will Fit – to underst<strong>and</strong> preferences in the work environment<br />

the objective here is to learn whether a c<strong>and</strong>idate will fit in well with the culture <strong>and</strong> environment of<br />

your work place. Our consultants will meet with you to underst<strong>and</strong> your organisational profile.<br />

Right-Result automatically matches a c<strong>and</strong>idate’s profile to the one you have specified. twelve key<br />

attributes are evaluated, including, amongst others:<br />

• Preference for working alone or in teams<br />

• Reactions to management control versus working independently<br />

• Need for varied tasks versus routine<br />

• Ability to complete tasks with <strong>and</strong> without time pressure<br />

<strong>C<strong>and</strong>idate</strong>s can access the testing <strong>and</strong> training facilities in any of the branches or on the internet. Clients will be able to tailor these<br />

evaluations to the specific requirements of the job role <strong>and</strong> can even incorporate h<strong>and</strong>s-on practical <strong>assessment</strong>s.<br />

there’s no better, faster or more cost-effective way to assess a c<strong>and</strong>idates’ skills <strong>and</strong> suitability.<br />

office-angels.com


office-angels.com<br />

PSyCHOmEtRIC tEStING<br />

At <strong>Office</strong> <strong>Angels</strong>, we know that finding the right<br />

person for the job is crucial to your success. So, with<br />

the aid of psychometric testing, we source the best<br />

industry talent, while also finding the right personality<br />

for your business.<br />

<strong>Office</strong> <strong>Angels</strong> uses Saville <strong>and</strong> Holdsworth Limited<br />

for psychometric <strong>and</strong> ability testing. Psychometric<br />

testing is a simple process that involves online<br />

questionnaires/<strong>assessment</strong>s that can be completed<br />

quickly <strong>and</strong> easily. <strong>Office</strong> <strong>Angels</strong> has fully trained<br />

staff who are able to administer <strong>and</strong> give feedback<br />

on a variety of ability <strong>assessment</strong>s <strong>and</strong> psychometric<br />

questionnaires, these include:<br />

tEStmAKER<br />

• OPQ (Occupational Personality Questionnaire)<br />

• CCSQ (Customer Contact Styles Questionnaire)<br />

• WSQ (Work Styles Questionnaire)<br />

• mQ (motivational Questionnaire)<br />

• Ability tests (Verify - Numerical, Verbal <strong>and</strong><br />

Inductive Reasoning)<br />

<strong>Office</strong> <strong>Angels</strong>’s testmaker tool gives clients the<br />

power to create tailored tests <strong>and</strong> surveys to suit<br />

their business. these can be utilised with c<strong>and</strong>idates<br />

during the recruitment stage or with current staff<br />

members.<br />

to create a tailored test or survey, <strong>Office</strong> <strong>Angels</strong><br />

need to recieve data from you. your local<br />

consultant will then format it accordingly.<br />

testmaker questionnaires <strong>and</strong> evaluations are<br />

100% customised. they can include specific topics,<br />

grading systems or your own br<strong>and</strong>ing.


office-angels.com<br />

tHE EdUCAtION ZONE<br />

the <strong>Education</strong> <strong>Zone</strong> is <strong>Office</strong> <strong>Angels</strong> online training<br />

tool that gives businesses the opportunity to build<br />

staff skills. It also provides great incentives for those<br />

looking to progress their careers. the <strong>Education</strong><br />

<strong>Zone</strong> is flexible, user friendly <strong>and</strong> comprehensive.<br />

Keeping staff up-to-date with the latest practices <strong>and</strong><br />

industry st<strong>and</strong>ards can require a little extra training.<br />

the <strong>Education</strong> <strong>Zone</strong> programme ensures that your<br />

staff don’t fall behind in their skills, <strong>and</strong> keeps your<br />

business ahead of the game.<br />

With over 7,000 online training modules available,<br />

you can chose from the following areas:<br />

• mS <strong>Office</strong> 2003, 2007 <strong>and</strong> 2010 (including<br />

Access, Excel, Outlook, PowerPoint, Project,<br />

Publisher, SharePoint, Visio <strong>and</strong> Word)<br />

• mS <strong>Office</strong> XP<br />

• Administrative Support<br />

• Adobe Photoshop CS<br />

• Business Analysis CBAP - BABOK<br />

• Communications<br />

• Customer Service<br />

• Finance <strong>and</strong> Accounting<br />

• HR<br />

• It Professional<br />

• ItIL V2 <strong>and</strong> V3<br />

• Leadership<br />

• macromedia Flash 8<br />

• management Curriculum (including 360)<br />

• marketing<br />

• Personal development<br />

• PRINCE 2 (Foundation)<br />

• Programme management (PmI)<br />

• Project management (PmBOK)<br />

• Sales<br />

• SAP<br />

• Six Sigma (Green <strong>and</strong> Black Belt)<br />

• Strategic Planning<br />

For more details on any of our testing or<br />

training services, please speak to your local<br />

<strong>Office</strong> <strong>Angels</strong> consultant.

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