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GBTA EUROPE:<br />

<strong>OIL</strong>, <strong>GAS</strong> <strong>AND</strong><br />

<strong>MARINE</strong> <strong>TRAVEL</strong><br />

<strong>SYMPOSIUM</strong><br />

24 – 25 OCTOBER<br />

ROTTERDAM<br />

NETHERL<strong>AND</strong>S<br />

2012<br />

Delegate Handbook<br />

gbta.org/ogm


Twitter<br />

Keep your finger on the conference<br />

pulse with up to the minute updates<br />

from Twitter. Don’t forget to<br />

have your say on #OGM2012<br />

or email AskOGM@gbta.org<br />

Contents<br />

Delegate Handbook Top Tips<br />

Click on icons next to the<br />

contents to link to specific<br />

section of the GBTA delegate<br />

handbook.<br />

GBTA Oil, Gas & Marine Travel Symposium<br />

Delegate Handbook<br />

Welcome 03<br />

Really Useful Information 04<br />

Programme 05<br />

Exhibitors 07<br />

Moderator Profile 08<br />

Speaker Profiles 09<br />

Delegate List 13<br />

Sponsors 16<br />

Press Policy 17<br />

Click on useful links within<br />

GBTA delegate handbook<br />

to get more information via<br />

the internet.<br />

Click on the page numbers<br />

above to download and print<br />

individual sections.<br />

2


Welcome<br />

GBTA Oil, Gas & Marine Travel Symposium<br />

Delegate Handbook<br />

Thank you for registering for the<br />

2nd annual GBTA Oil, Gas & Marine<br />

Travel Symposium. We look forward<br />

to welcoming you to Rotterdam on<br />

24th October 2012.<br />

<strong>The</strong> content for this event is driven<br />

by you, our delegates, more than<br />

any other in the GBTA Europe<br />

calendar. Following the feedback<br />

from last year’s inaugural (and very<br />

successful) Oil, Gas and Marine<br />

Travel Symposium we have created<br />

an exciting programme looking<br />

at air fares; duty of care; travel<br />

policy from both the corporate and<br />

traveller perspective. We also have<br />

an Innovation Hour at which our<br />

expert panel will discuss solutions<br />

to your most pressing issues.<br />

As a delegate at this event you<br />

will also receive a link to two new<br />

GBTA White Papers specifically<br />

designed for this market. This paper<br />

on payment issues, and a second<br />

paper designed for GBTA members<br />

globally in this sector on Duty of<br />

Care, have been created in response<br />

to requests at last year’s event.<br />

Naturally, the quality of our event<br />

relies on professional attendees,<br />

but I would also like to thank<br />

our sponsors and our speakers,<br />

without whom we would be unable<br />

to provide an event like this. We<br />

hope you find our programme<br />

stimulating, the White Papers<br />

informative and also take this<br />

opportunity to network with your<br />

colleagues from across Europe and<br />

beyond.<br />

#OGM2012<br />

If you have any questions prior<br />

to the event please contact<br />

cmcgavock@gbta.org.<br />

Kind regards<br />

Torbjörn Erling<br />

GBTA Europe Advisory Board<br />

Chairman<br />

3


Really Useful Information<br />

This year’s GBTA Oil, Gas and<br />

Marine Travel Symposium will be<br />

taking place in Rotterdam, the<br />

Netherlands’ 2nd city and Europe’s<br />

busiest port. <strong>The</strong> local currency<br />

is the Euro and the timezone is<br />

Central European Time.<br />

<strong>The</strong> event is being held in:<br />

Van der Valk Hotel Rotterdam –<br />

Blijdorp<br />

Energieweg 2 3041JC Rotterdam<br />

Tel: + 31 (0)10 298 87 77<br />

Fax: +31 (0)10 298 87 88<br />

Click here<br />

http://www.hotel-rotterdamblijdorp.nl/en/itinerary/routeplanner<br />

for a route planner.<br />

To get to the Van der Valk Hotel<br />

Rotterdam - Blijdorp:<br />

By Air: If you fly into Schiphol<br />

airport, our sponsor Fyra has<br />

kindly provided a limited number<br />

of complimentary Fyra tickets for<br />

the short 25 minute train journey to<br />

Rotterdam.<br />

To avail of this, please email<br />

enquiries@gbta.org to reserve<br />

your tickets which can then be<br />

collected from the NS Hispeed<br />

Lounge in Schiphol airport, located<br />

in arrival hall 4. Opening hours are<br />

08.00-20.00.<br />

GBTA Oil, Gas & Marine Travel Symposium<br />

Delegate Handbook<br />

On arrival in Rotterdam take a taxi<br />

to the hotel – this should take no<br />

more than 10-15 minutes and cost<br />

approximately ¤10. Alternatively<br />

look at the public transport<br />

option below.<br />

By Car: For directions if coming by<br />

car please click here<br />

http://www.hotel-rotterdamblijdorp.nl/en/itinerary/routeplanner<br />

Parking is available at the hotel.<br />

By Public Transport: From<br />

Rotterdam Central Station - take<br />

bus 33 or bus 40 - disembark at<br />

bus stop “Blijdorpplein”- walk<br />

around the parking spaces at <strong>The</strong><br />

Rotterdam Zoo Diergaarde Blijdorp,<br />

which is just a few minutes from<br />

the hotel.<br />

From Rotterdam centre (Blaak or<br />

Eendrachtsplein) - take bus 32 -<br />

disembark at bus stop ‘Abraham<br />

van Stolkweg’ - you will see the<br />

hotel (100m away).<br />

Structured Networking Session:<br />

Participants in the Structured<br />

Networking Session will receive<br />

their itineraries of their 15 minute<br />

1-2-1 meetings on registration.<br />

Participants are requested to arrive<br />

at their meetings promptly. If you<br />

have any queries please contact the<br />

Registration Desk in the hotel lobby.<br />

#OGM2012<br />

‘Have your say!’<br />

One of the best things about the<br />

GBTA Oil, Gas and Marine Travel<br />

Symposium is the opportunity for<br />

lively discussion and debate. To<br />

support this, we would urge you<br />

to email any questions or topics<br />

you would like to be considered for<br />

discussion to AskOGM@gbta.org<br />

- you can do this before, after and<br />

even during the day itself.<br />

<strong>The</strong>re are two additional ways you<br />

can get involved and interact online:<br />

- Join our GBTA Oil, Gas and Marine<br />

LinkedIn group (search ‘GBTA Oil’ in<br />

the LinkedIn Group search)<br />

- Participate in the GBTA Hub<br />

Oil, Gas & Marine group (GBTA<br />

members only), where all postevent<br />

material will be available.<br />

All active GBTA Europe members<br />

who are registered for this event<br />

will automatically be added to this<br />

specialist GBTA Hub Oil, Gas and<br />

Marine group, http://hub.gbta.org/<br />

group/OilGasMarine<br />

4


Programme<br />

Wednesday 24th October<br />

Time Event Location<br />

GBTA Oil, Gas & Marine Travel Symposium<br />

Delegate Handbook<br />

#OGM2012<br />

13.00 Registration open Hotel lobby<br />

15.30 Sponsor & Buyer structured Networking Session Rotterdam 1<br />

19.00 Welcome Reception and Networking Event Restaurant and<br />

Networking Area<br />

22.30 Close<br />

Thursday 25th October<br />

Time Event Location<br />

09.00 Welcome Rotterdam 1, 2, 3<br />

Speakers:<br />

• Paul Tilstone – Managing Director, GBTA Europe<br />

• Chris Pouney – Moderator<br />

09.15 Session 1: Fare’s Fair Rotterdam 1, 2, 3<br />

Supported by SkyTeam<br />

This session will explore the access and application of marine and<br />

offshore fares and follow up on questions raised during the 2011 event<br />

about access to marine and offshore fares and the barriers that such<br />

access restrictions may pose for new entrants to the market.<br />

Speakers:<br />

• Hugh Edwards – Managing Director, Hedway Consulting<br />

• Bernard Rafferty – Managing Director, IAS<br />

• Adam Knights – Group Sales and Marketing Director, ATP Instone<br />

• Mette Christensen – Head of Travel and Related activities, AP Møller - Maersk<br />

Panellists:<br />

• Máté Hoffmann – Manager Speciality and Partnership Sales, Qatar Airways<br />

• Michael van der Woude – Commercial Manager, VCK Travel<br />

• Julien Notenboom – Contracts Engineer, Stolt Tankers<br />

10.30-11.00 Morning break and networking Networking Area<br />

5


Programme continued<br />

GBTA Oil, Gas & Marine Travel Symposium<br />

Delegate Handbook<br />

#OGM2012<br />

11.00 Session 2: Duty of Care Rotterdam 1, 2, 3<br />

This session will look at Duty of Care in the Oil, Gas and Marine sector<br />

and preview the GBTA OGM Duty of Care white paper.<br />

Speakers:<br />

• Ephraim (Efi) Patt – Risk Management Consultant, iJET<br />

• Chris Heupers – QHSES Manager, Dockwise BV<br />

• Nick Hurrell – Partner, 3SIXTY <strong>Global</strong><br />

• Raphaël Pasedeloup – Regional Head of Energy Business Division,<br />

EMEA, Carlson Wagonlit Travel<br />

• Eamonn Friar – Consultant, GBTA<br />

12.30 Oiling the Machine: Lunch and networking Restaurant and<br />

Networking Area<br />

13.30 Session 3: From ‘C’ Level to Sea Level Rotterdam 1, 2, 3<br />

This session will look at travel from an executive perspective for the<br />

sector and the potential impact on travel policy and then give the<br />

travellers’ perspective on whether policies and services always work<br />

for them.<br />

Speakers<br />

• Derek Massie – SVP Human Resources, Seadrill<br />

• Simon Morse – Executive Chairman, Griffin <strong>Global</strong> Group<br />

• Bart van Doorn – Group Procurement Manager, Vroon BV<br />

14.45 Afternoon break and networking Networking Area<br />

15.15 Innovation Hour Rotterdam 1, 2, 3<br />

Supported by Wings Travel Management<br />

In this session a panel of buyers will pose the sector’s burning<br />

issues to providers to come up with solutions to their problems.<br />

16.30 Wrap up and close Rotterdam 1, 2, 3<br />

16.45 Networking Networking Area<br />

18.00 Close and Departures<br />

6


Exhibitors<br />

AirPlus International<br />

AirPlus International specialises<br />

in integrated business payment<br />

and MIS solutions. AirPlus helps<br />

organisations to cut costs. Its<br />

tailor-made products and services<br />

simplify Business Expense<br />

Management for over 38,000<br />

corporate customers worldwide.<br />

At the forefront of its awardwinning<br />

product portfolio lies a<br />

strong commitment to innovation,<br />

transparency, enhanced data quality<br />

and research.<br />

ATP Instone<br />

ATP Instone is the worldwide<br />

marine travel specialist for shipping<br />

and energy companies. We truly<br />

understand the complexity of<br />

moving ships crew. Together with<br />

our multinational buying power<br />

for marine and corporate fares,<br />

24/7 emergency service and local<br />

expertise, this is what makes us<br />

the best partner for your ‘mission<br />

critical travel management’.<br />

CWT Energy Services<br />

CWT Energy Services, the global<br />

energy services division of<br />

Carlson Wagonlit Travel, builds on<br />

more than 30 years’ experience<br />

to provide specialised travel<br />

management solutions for oil and<br />

gas, offshore and marine services,<br />

and alternative energy companies.<br />

Services include day-to-day<br />

logistics, effective contingency<br />

planning, crisis management,<br />

and travel programme cost/<br />

performance optimisation.<br />

GBTA Oil, Gas & Marine Travel Symposium<br />

Delegate Handbook<br />

Griffin<br />

Griffin is the world No1 in marine<br />

travel responsible for the safe,<br />

on-time arrival of 1 in 4 crew or<br />

over 750,000 passengers per<br />

year through their network of 750<br />

specialists working in 34 offices<br />

in 20 countries. Building on their<br />

market leadership position Griffin<br />

plan to now extend the scope and<br />

value of their service from point-topoint<br />

travel to a new ‘door-to-deck’<br />

service they call ‘Crew Rotation<br />

Management’<br />

SkyTeam<br />

SkyTeam is a global airline alliance<br />

providing customers from member<br />

airlines access to an extensive<br />

global network with more<br />

destinations, more frequencies and<br />

more connectivity. <strong>The</strong> 18 members<br />

offer nearly 15,000 daily flights to<br />

993 destinations in 186 countries.<br />

Passengers can earn and redeem<br />

Frequent Flyer Miles across all<br />

members and have access to over<br />

520 lounges worldwide.<br />

Travelport<br />

Our leading technologies and<br />

unparalleled access to global<br />

content provide the solutions<br />

organisations need to manage<br />

their travel programs cost<br />

effectively and efficiently.<br />

Our investment in industry leading<br />

technology can help you to:<br />

• Manage and reduce spend<br />

• Optimise Business Processes<br />

• Support the traveler and the<br />

travel program.<br />

#OGM2012<br />

United Airlines<br />

United Airlines, the world’s leading<br />

airline, operates 550 flights weekly<br />

across the Atlantic from 36 cities<br />

in 22 countries in Europe, Middle<br />

East, Africa and India to its hubs<br />

in Chicago, Houston, Los Angeles,<br />

New York, San Francisco and<br />

Washington, D.C., connecting to<br />

more than 300 cities throughout<br />

the Americas.<br />

Wings Travel Management<br />

Wings Travel Management<br />

specialises in offshore, marine<br />

and corporate travel, with wholly<br />

managed operations in major<br />

energy-producing regions in<br />

Europe, Africa, the Americas and<br />

the Middle East. For 20 years,<br />

Wings has been the trusted<br />

travel advisor that service-critical<br />

businesses turn to for help in<br />

navigating complex energy<br />

related travel.<br />

7


Moderator Profile<br />

Chris Pouney<br />

Moderator<br />

Chris Pouney has over 20 years<br />

experience in Business Travel<br />

including 7 years at major financial<br />

institution Citigroup, where he was<br />

<strong>Global</strong> Lead for Travel Services<br />

managing over 100 countries.<br />

Chris splits his time between the<br />

UK and UAE where in addition<br />

to supporting clients in Western<br />

Europe, he is currently working<br />

on a detailed research paper into<br />

business travel in the Middle East.<br />

GBTA Oil, Gas & Marine Travel Symposium<br />

Delegate Handbook<br />

Paul Tilstone<br />

Chief <strong>Global</strong> Development Officer<br />

and European Managing Director,<br />

GBTA<br />

Paul Tilstone joined GBTA<br />

as Managing Director of its<br />

European region in 2010. In 2011<br />

he was appointed as Chief <strong>Global</strong><br />

Development Officer with a brief to<br />

ensure regional best practice and to<br />

develop the organisation globally.<br />

He started his career in the travel<br />

management company sector of<br />

the industry in 1993 and in 2005<br />

took up the post of CEO for the<br />

UK & Ireland’s Institute of Travel<br />

& Meetings where he developed<br />

research, sustainability projects and<br />

industry affairs.<br />

He has received the UK’s Buying<br />

Business Travel Diamond Award<br />

for services to sustainability in<br />

the sector and has been listed as<br />

one of the world’s top 25 business<br />

travel industry influencers in both<br />

2007 and 2009 by Business Travel<br />

News for work in advocacy and<br />

sustainability.<br />

Paul is based in Surrey in the UK.<br />

#OGM2012<br />

8


Speaker Profiles<br />

Mette Christensen<br />

<strong>Global</strong> Head of Travel and Related<br />

Activities, A.P. Møller – Mærsk A/S<br />

Mette is in charge of APMM’s<br />

travel category (incl. strategy,<br />

policies, sourcings and category<br />

management) leading teams<br />

placed in Copenhagen, Mumbai and<br />

Shanghai. Prior to this, Mette was<br />

Commercial Director Scandinavia<br />

for Carlson Wagonlit and before<br />

that Strategic Director of Supplier<br />

Relations, Reed & MacKay. Mette’s<br />

distinguished career in the industry<br />

was recognised when she was<br />

awarded European Travel Manager<br />

of the Year 2011.<br />

GBTA Oil, Gas & Marine Travel Symposium<br />

Delegate Handbook<br />

Hugh Edwards<br />

Managing Director, Hedway Travel<br />

Consulting<br />

Hugh is unique in the Consultancy<br />

arena having worked for an Airline,<br />

a TMC and a large multinational<br />

Corporation with businesses in<br />

the Oil and Gas sector. Hugh was<br />

with British Airways in a variety of<br />

Operational, Sales & Marketing roles<br />

both overseas and the UK and was<br />

at one time <strong>Global</strong> Travel Manager<br />

for a large Norwegian conglomerate<br />

in addition to being a Director of<br />

their in-house TMC.<br />

Clients include Petrofac,<br />

Weatherford, Subsea 7, Acergy,<br />

Amec, Graig Shipping,Novartis and<br />

Proctor & Gamble.<br />

Eammon Friar<br />

Consultant, GBTA<br />

#OGM2012<br />

Eamonn joined the GBTA team as<br />

its Oil, Gas & Marine Travel Advisor<br />

in January 2012. He has over 30<br />

years’ experience in travel roles<br />

and is based in Aberdeen where he<br />

was the Group Travel Manager for a<br />

global subsea engineering group.<br />

Eamonn now offers his travel<br />

management expertise on a<br />

freelance basis.<br />

9


Speaker Profiles continued<br />

Chris Heupers<br />

Manager QHSES (Quality, Health,<br />

Safety, Environment and Security),<br />

Dockwise Netherlands<br />

After Chris graduated from the<br />

Nautical College in 1986 he sailed<br />

for 9 years as a Deck Officer on<br />

several ship types in service of<br />

Dutch shipping companies. He<br />

obtained a Master Mariner License<br />

in 1993. After 2 years as lecturer at a<br />

Nautical College, his next employer<br />

was Lloyd’s Register in Rotterdam.<br />

Chris became a specialist in Marine<br />

Management Certification and was<br />

responsible for the ISM and ISPS<br />

Certification Services of Lloyd’s<br />

Register EMEA in North and Central<br />

Europe.<br />

After 11 years with Lloyd’s Register,<br />

he joined Dockwise in 2009 as<br />

Manager QHSES. In this role he<br />

is responsible for operational<br />

supervision of Dockwise<br />

QHSES performance in projects<br />

(Transport & Installation, Logistical<br />

Management), ship operations and<br />

internal improvement projects.<br />

GBTA Oil, Gas & Marine Travel Symposium<br />

Delegate Handbook<br />

Nick Hurrell<br />

Partner, 3SIXTY <strong>Global</strong><br />

Nick has over 30 years experience<br />

in Corporate Travel Management,<br />

having spent many years with<br />

HRG (Hogg Robinson) as Director<br />

of Business Development, and<br />

more recently as a Board Director<br />

of accommodation specialist<br />

Hotelscene.<br />

Nick joined 3SIXTY <strong>Global</strong> in 2011<br />

and has spent much of the past<br />

year developing travel programmes<br />

for 2 energy organisations with<br />

global reach.<br />

With experience of both large<br />

scale corporate and smaller<br />

entrepreneurial environments, Nick<br />

is well aware of the delicate balance<br />

between the strategic needs of<br />

a corporation and the reality in<br />

providing a workable solution for<br />

the traveller.<br />

#OGM2012<br />

Adam Knights<br />

Group Sales & Marketing Director,<br />

ATP Instone<br />

With a career spanning business<br />

and leisure travel for brands<br />

including American Express and<br />

Trailfinders, Adam has spearheaded<br />

significant growth for the ATPI<br />

Group. Adam is at the forefront<br />

of innovation in the travel<br />

management sector, and has a<br />

sterling reputation for navigating<br />

sector challenges. As one of the<br />

leading experts in the complex<br />

logistics of the oil and gas sector,<br />

Adam heads sales and marketing<br />

teams who drive excellence through<br />

specialist expertise, strategic<br />

market development and highly<br />

professional service. Adam is a<br />

board director of the Institute<br />

of Travel & Meetings (ITM) UK &<br />

Ireland.<br />

10


Speaker Profiles continued<br />

Derek Massie<br />

Senior Vice President HR, Seadrill<br />

Derek was appointed Senior Vice<br />

President HR in August 2010.<br />

Prior to joining Seadrill he worked<br />

for Acergy MS Ltd, initially as<br />

HR Director, Asia Middle East<br />

Region, and latterly as HR Director,<br />

Corporate and Offshore, based in<br />

London.<br />

He holds a Masters degree in<br />

Business Administration from the<br />

Aberdeen Business School, and is a<br />

Fellow of the Chartered Institute of<br />

People Development. Mr Massie is a<br />

UK citizen and resides in Stavanger,<br />

Norway.<br />

GBTA Oil, Gas & Marine Travel Symposium<br />

Delegate Handbook<br />

Simon Morse<br />

Executive Chairman, Griffin <strong>Global</strong><br />

Group<br />

Griffin specialises in the marine &<br />

offshore sector where it is market<br />

leader responsible for managing the<br />

rotation of 1 in 4 crew or 750,000<br />

passengers per year through<br />

their network of 34 offices in 20<br />

countries. Prior to joining Griffin,<br />

Simon was Group CEO of Inchcape<br />

Shipping Services (ISS) the world’s<br />

largest marine management<br />

company handling over 60,000<br />

vessels per year. Simon led the<br />

MBO of ISS in 1999 which was<br />

subsequently sold to Dubai World<br />

in 2006 following which he formed<br />

Optimi which provided logistical<br />

support to crew in the marine and<br />

sports & media sectors before<br />

joining Griffin in February 2012.<br />

#OGM2012<br />

Raphaël Pasdeloup<br />

Regional Head of Energy Business<br />

Division, EMEA Carlson Wagonlit Travel<br />

Raphaël is Regional Head of the<br />

Energy Business Division at Carlson<br />

Wagonlit Travel (CWT) and a<br />

member of the EMEA Leadership<br />

Team. Since joining CWT, Raphaël<br />

enjoyed successes as <strong>Global</strong> Sales<br />

Director and then Senior Director<br />

<strong>Global</strong> Program Management.<br />

Prior to joining CWT, Raphaël<br />

worked in international Sales,<br />

Account Management, and Business<br />

Development roles within Europ<br />

Assistance. Raphaël holds a Master<br />

of International Business, speaks<br />

three languages, has lived in four<br />

countries and has represented<br />

client interests whilst travelling<br />

within over 40 countries.<br />

11


Speaker Profiles continued<br />

Bernard Rafferty<br />

Managing Director, IAS<br />

IAS provides specialist sales,<br />

marketing, and travel agent support<br />

services for marine and offshore oil<br />

and gas crew air travel.<br />

IAS represents parent company Air<br />

France KLM on a worldwide basis as<br />

well as Aeroflot and Kenya Airways,<br />

and in selected countries, Delta,<br />

Etihad, Asiana Airlines, Emirates,<br />

Japan Airlines, Malaysia Airlines,<br />

Aeromexico, and Jet Airways.<br />

GBTA Oil, Gas & Marine Travel Symposium<br />

Delegate Handbook<br />

Ephraim (Efi) Patt<br />

Risk Management Consultant<br />

Efi is an experienced risk<br />

management consultant, working<br />

with iJET clients on security,<br />

protection, investigations, business<br />

intelligence, incident response and<br />

crisis management. Specifically,<br />

he aids clients develop and mature<br />

corporate travel security programs<br />

and is a subject matter expert for<br />

operational risk management.<br />

Prior to joining iJET, Efi served as<br />

Senior Manager with Control Risks in<br />

Washington DC and Berlin, Germany,<br />

responsible for the implementation<br />

of a $6 million per annum contract<br />

for global security, risk analysis and<br />

protective services for <strong>The</strong> World<br />

Bank Group. He has experience<br />

managing a globally-dispersed<br />

team, and has been responsible<br />

for contract administration, quality<br />

assurance, staff recruiting, hiring<br />

and training, as well as contract<br />

finances, expenditures and billing.<br />

Efi is a qualified attorney, admitted<br />

to practice law in New York and<br />

Israel. He holds an MA international<br />

business and trade law from<br />

Fordham University School of<br />

Law and a BA in law from Bar Ilan<br />

University in Israel. He is fluent in<br />

English, German and Hebrew.<br />

#OGM2012<br />

Bart van Doorn<br />

Group Procurement Manager,<br />

Vroon BV<br />

Bart has more than 37 years in the<br />

maritime industry. Starting as an<br />

apprentice he became captain on<br />

a reefer vessel at the age of 32 and<br />

a voyage operator with Seatrade<br />

shortly after. Bart now works for<br />

Vroon, as Group Procurement<br />

Manager buying an average of<br />

30,000 flight bookings annually for<br />

the company’s 3,750 crew.<br />

12


Delegate List<br />

GBTA Oil, Gas & Marine Travel Symposium<br />

Delegate Handbook<br />

#OGM2012<br />

Forename Surname Company Job Title<br />

Karen Alvarado Crowley Maritime Corporation Corporate Travel Agent<br />

Hayley Andrew Stork Technical Services Senior Travel Coordinator<br />

Andrew Appleby Shangri-La Hotels and Resorts Sales Manager<br />

Coen Bakker Chapman Freeborn Salvage Marine Offshore<br />

Charter Specialist<br />

Tracy Baumfield Reed & MacKay Travel Sales Director<br />

Johan Bazuin HRG Head of Sales & Account Management<br />

Tonje Berge Berg-Hansen Travel Key Account Manager<br />

Katharine Blakemore GBTA Europe Marketing & Communications<br />

Tamar Blijleven BCD Travel Account Manager<br />

Henk Bogaarts Damen Shipyards Facilities Shipyards Group<br />

Brigitte Boutrolle Griffin Marine Travel Sales & Client Services Manager<br />

UK & North Europe<br />

Kyle Brewster Technip Travel Supervisor<br />

Anne Bromley Travel Bureau Corporate Director<br />

George Buchanan HRG Head of Client Management<br />

Masuma Bukhari Fraser Hospitality Sales Manager<br />

Patrick Burke Air France KLM Delta Alitalia <strong>Global</strong> Account Manager<br />

Murray Burnett Munros Travel Group Managing Partner<br />

Mette Christensen A. P. Møller - Maersk A/S <strong>Global</strong> Travel Manager<br />

Mark Cooke Carlson Wagonlit Travel <strong>Global</strong> Program Director<br />

Ross Cooper HRG Strategic Sales Manager<br />

Tricia Cunningham Weatherford Travel Supervisor<br />

Daniel Davis <strong>The</strong> Boston Consulting Group Senior Analyst<br />

Ilja Dayles Euretco BV Travel Manager<br />

Tessa de Jong Mövenpick Hotel Director of Sales & Marketing<br />

Amsterdam City Centre<br />

Ettienne De Swardt ATP Instone Multi National Account Manager<br />

Jeanine de Velde Harsenhorst United Airlines Country Sales Manager,<br />

<strong>The</strong> Netherlands<br />

Madeleine Dekkers Grand Hotel Huis ter Duin Area Sales Director<br />

Jan-Arie den Hertog Boskalis Travel & Facility Services Manager<br />

Mathieu Dousset Air France KLM Delta Alitalia <strong>Global</strong> Account Manager<br />

Craig Duguid <strong>The</strong> Spires Serviced Suites National Sales Manager<br />

Wayne Durkin Griffin Head of Business Development,<br />

Northern Europe<br />

Paul East Wings Travel Management COO<br />

Hugh Edwards Hedway Travel Consultancy Managing Director<br />

Jeannie Eisenhart Crowley Maritime Corporation Senior Manager,<br />

Corporate Travel & Meetings<br />

Tone Fintland SEB Kort Bank AB Key Account Manager Corporate<br />

Denise Fletcher AirPlus International Strategic Partnerships Manager<br />

Ilia Fox Avia International Travel/HRG Sales & Marketing Manager<br />

Eamonn Friar Travex Consulting Consultant<br />

Melanie Garrett GBTA Europe Consultant - Sponsorship<br />

Luc Geerts United Airlines Regional Director Northern Europe<br />

Kate Gillett Guoman and Thistle Hotels Ltd Corporate Sales Manager<br />

13


Delegate List continued<br />

GBTA Oil, Gas & Marine Travel Symposium<br />

Delegate Handbook<br />

#OGM2012<br />

David Goodman Private Jet Services Group, INC. Director of Sales<br />

David Granville Etihad Airways Sales Opportunities Manager<br />

Duncan Greenfield Corinthia Hotel London Senior Corporate Sales Manager<br />

Stefan Gumuseli Air France KLM Delta Alitalia Sales Director<br />

Mary Ann Harvey Wings Travel Management Vice President of Americas &<br />

<strong>Global</strong> Marketing-Communications<br />

Keith Haynes Chapman Freeborn Director of Sales - Corporate Travel<br />

Shawn Hefner CIBT Business Development Director<br />

Chris Heupers Dockwise BV QHSES Manager<br />

Mate Hoffmann Qatar Airways Manager Specialty & Partnership Sales<br />

Herman Huijer NATM Chairman<br />

Nick Hurrell 3SIXTY <strong>Global</strong> Partner<br />

Sverre Gade Husby HRG Nordic Senior Sales Manager/<br />

Solution Specialist<br />

Max Izmaylov Accor Director <strong>Global</strong> Sales<br />

Florence Jean Europ Assistance, Chief Commercial Officer<br />

<strong>Global</strong> Corporate Solutions<br />

Lili Juhasz Air France KLM Area Europe Management<br />

Albert Kilsdonk Shell International BV Contract Performance Manager Travel<br />

Lieke Klieverik Rosen Europe BV Travel Assistant<br />

Joyce Kloof SBM Offshore Travel Supervisor<br />

Adam Knights ATP Instone Group Sales and Marketing Director<br />

Ilona Kroll FCM Travel Solutions Business Development Manager<br />

Tina Kruse Scandinavian Airlines System <strong>Global</strong> Account Manager<br />

Rob Lebel Delta KLM Air France Alitalia General Sales Manager<br />

Rick Lissone United Airlines Account Manager<br />

Bart Lorijnen Chapman Freeborn Marine Offshore Specialist<br />

Richard Marshall BCD Travel Strategic Sales Manager<br />

Derek Massie Seadrill SVP Human Resources<br />

Dawn McCormick GBTA Europe Event Coordinator<br />

Catherine McGavock GBTA Europe Director - Marketing & Events<br />

Helen McLoughlin Thistle Hotels Director of Sales, Aberdeen<br />

Robbert-Jan Menardi Grand Hotel Huis ter Duin Area Sales Director<br />

Jackie Meres Subsea 7 <strong>Global</strong> Travel Manager<br />

Simon Morse Griffin <strong>Global</strong> Group Executive Chairman<br />

Nicholas Nelson Chevron Travel Manager<br />

Mireille Neys Rosen Europe Travel Assistant<br />

Brett Nichols Delta KLM Air France Alitalia <strong>Global</strong> Account Manager<br />

Julien Notenboom Stolt Tankers Contracts Engineer<br />

Robert Okhuysen ATP Instone Sales Manager<br />

Micha Ouwendijk Zakenrais PRESS<br />

Raphaël Pasdeloup Carlson Wagonlit Travel Regional Head of Energy Business<br />

Division, EMEA<br />

Efi Patt iJET Risk Management Consultant<br />

Marria Peulen SBM Offshore Travel Manager<br />

Christopher Podolsky ISS <strong>Global</strong> Marine Travel General Manager - North America<br />

Patrick Post Carlson Wagonlit Travel Corporate Sales Manager<br />

Chris Pouney Severnside Consulting Director, Business Travel<br />

14


Delegate List continued<br />

GBTA Oil, Gas & Marine Travel Symposium<br />

Delegate Handbook<br />

#OGM2012<br />

Stan Price United Airlines <strong>Global</strong> Account Manager<br />

Martin Purvis ATP Instone Sales Manager ATP Instone<br />

Bernard Rafferty IAS <strong>Global</strong> Managing Director<br />

Oliver Rait Travelport Corporate Account Director<br />

Maria Regester RightRez VP of Business Development<br />

Pieter Rieder Griffin <strong>Global</strong> Group Group Sales & Marketing Director<br />

Irma Rinkel Bluewater Energy Services b.v. Travel Manager<br />

Pam Robertson Subsea 7 <strong>Global</strong> Travel Supervisor<br />

Mirjam Sanders Qatar Airlines Sales Executive<br />

Michael Schrock China Southern Sales Manager, NL<br />

Gerben Sikkem Air France KLM Delta Alitalia <strong>Global</strong> Account Manager<br />

Cheryl Sinclair Munros Travel Group Sales Manager<br />

Diana Smart United Airlines <strong>Global</strong> Account Manager<br />

Dorte Smith American Express Business Travel <strong>Global</strong> Client Manager<br />

Saretto Spina American Express Client General Manager<br />

Alexandra Stott-Thomsen American Express Business Travel Business Development Manager,<br />

Sales Nordic<br />

Gento Strick United Airlines Account Manager<br />

James Swift Skyline Worldwide Head of Business Development -<br />

Accommodations EMEA<br />

Ryan Taylor Stork Technical Services <strong>Global</strong> Travel & Facilities Manager<br />

Jan-Willem ter Mull United Airlines Account Manager<br />

Gerard Ter Velde VCK Travel Account Manager<br />

Lorraine Thompson AirPlus International Key Account Manager<br />

Michael Tibbert V. Ships Marine Travel Key Account Manager<br />

Paul Tilstone GBTA Europe Managing Director<br />

Carol Tumber Arik Air Business Development Manager<br />

Jan Henrik Ulvatne JH Consulting Consultant<br />

Alex Vagevuur China Airlines Sales Manager, NL<br />

Johan van den Berg NATM Chairman - Commercial Committee<br />

Petra Van der Meer American Express Business Travel Business Development Manager<br />

Remco van der Wal CIBT Business Development Director<br />

Michael Van Der Woude VCK Travel Commercial Manager<br />

Bart van Doorn Vroon BV Group Procurement Manager<br />

Cynthia van Heeswijk United Airlines Director, <strong>Global</strong> Corporate Accounts<br />

Martine van Houten Carlson Wagonlit Travel Sales Manager<br />

Carl Wilhelm van Kervel Barth VIA Egencia Director of Sales<br />

Robin van Pampus Aeroflot Sales Manager, NL<br />

Patricia Van Schaik American Express Business Travel Business Development Manager<br />

Jan van Veen NATM Member of the Board - NATM<br />

Oscar van Wees VCK Travel Senior Sales Executive<br />

Inger Lise Veila Berg-Hansen Travel Key Account Manager<br />

Sarah-Jane Wendover Griffin Business Development Manager<br />

Jacqueline Lea Wenlock ISS <strong>Global</strong> Marine Travel General Manager - Philippines<br />

Thorsten Winther A. P. Møller - Maersk A/S Senior Travel Manager<br />

15


Thanks to our Sponsors<br />

GBTA Oil, Gas & Marine Travel Symposium<br />

Delegate Handbook<br />

PLATINUM SPONSORS<br />

GOLD SPONSORS<br />

SILVER SPONSORS<br />

BRONZE SPONSORS<br />

MEDIA PARTNER<br />

#OGM2012<br />

16


Press Policy<br />

1.0 General Reporting from<br />

Sessions and delegate<br />

conversations<br />

GBTA Europe will be operating ALL<br />

of the OGM2012 under the following<br />

principles.<br />

1.1 All Sessions<br />

• Speaker information will be<br />

deemed to be approved for<br />

reporting by default UNLESS a<br />

speaker specifically says at the<br />

time of a particular comment<br />

that it should not be reported.<br />

• Audience/Delegate information<br />

will require specific approval if<br />

they or their company are to be<br />

referenced or quoted.<br />

Antitrust Reminder<br />

GBTA supports competition law<br />

compliance and manages its<br />

activities to avoid competition<br />

law breaches. Many activities<br />

among competitors are both<br />

legal and beneficial to society<br />

and the industry. This includes<br />

the networking, educational,<br />

professional development, research,<br />

and advocacy functions provided<br />

by GBTA. Some group activities,<br />

however, such as boycotts, market<br />

allocation and price fixing, are<br />

inherently suspect under the<br />

antitrust laws.<br />

GBTA Oil, Gas & Marine Travel Symposium<br />

Delegate Handbook<br />

For more information please<br />

contact Paul Tilstone on<br />

+44 7714 225853 during the event.<br />

Any questions in advance please<br />

contact:<br />

Catherine McGavock<br />

Director of Marketing and Events<br />

GBTA Europe<br />

M: +44 7980 588181<br />

E: cmcgavock@gbta.org<br />

All participants in GBTA activities,<br />

as well as GBTA staff and<br />

consultants, are expected to<br />

be sensitive to the legal issues<br />

involving trade associations and<br />

comply with applicable antitrust<br />

and competition laws. GBTA’s<br />

Antitrust Policy is located at<br />

www.gbta.org<br />

#OGM2012<br />

17

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