Download our Annual Report - United Disabilities Services

2010 - 2011 ANNUAL REPORT
UNITED DISABILITIES SERVICES

Improving lives of people with
physical and age related
disabilities.

The 2010-2011 Fiscal Year presented great opportunity to assist
UDS in expanding our mission to serve people with disabilities
and the elderly. We were able to focus on improving and
expanding consumer services, implementing more efficient
business practices, enhancing our use of technology and strategy
deployment.
Our expanded range of home and community-based services now
includes the UDS Independent Living Resource Center, designed
to help consumers and their families navigate the complexities of
service needs and funding sources, and our new Home Medical
Equipment Company. Our consumer advocacy groups told us
what they needed and we listened. Both of these new entities
have expanded our service mission by filling critical service gaps in
our community to those with physical and age related disabilities.
By serving over 3,000 customers in Pennsylvania this past year, we have grown to be one of the
leading human service providers in the Commonwealth. We take our role as a leader seriously and as
a result, UDS has become an active advocate to champion the causes that affect our consumers and
to give them a voice in their communities. UDS led several successful advocacy campaigns to educate
State and local officials and legislators on the issues facing this population and the opportunities they
have to make a difference in their lives.
We have been challenged more than ever this past year with declining State funding and will
continue to face dramatic funding cuts the next several years due to the financial situation in our
Commonwealth. It is a perfect storm because the number of people needing services is growing. We
recognize that as government funding sources continue to decline, we need to diversify our payor
sources, create a lower-cost operating model and seize collaborative opportunities to sustain vital
services to an increasing market to adapt to this ever changing landscape. We have taken proactive
steps in adjusting our sails through innovative focus and enhanced strategic planning and deployment.
Although I recognize the future holds many challenges, these challenges are also opportunities and
I am certain we have assembled a team of leaders within our staff and Board at UDS to guide us
effectively.
I would like to thank all of you, our community supporters, business partners, volunteers and employees
who are so vital in fulfilling our mission. Your support is critical to our success. It is truly heartfelt as I
extend my appreciation to you and invite you to review on the following pages, the many ways your
support has contributed to the lives of those we serve.
William H. Kepner, President & CEO
Focus On The Mission
MESSAGE FROM UDS PRESIDENT & CEO

Board Chairman Message
Over the last eight years, the United Disabilities
Services Foundation (UDSF) has changed the way
it operated so that it could expand the scope of
products and services it provided, the geography it
covered and the customers it served. And, over this
period it accomplished a lot to improve life for people
with physical and age-related disabilities, as well as
for the people who serve them.
By changing the practices to manage more efficiently
within the reimbursement and payment parameters
set by the Commonwealth, the UDSF was able to
generate operating reserves which it used to help
fund programs and services that would not otherwise
have been readily available to consumers in need. Going forward the UDSF will
undergo even more significant change as it responds to a number of swift and
severe alterations to State policies and reimbursement rates that affect 85% of the
service revenues UDSF entities earn.
In The 2010 - 2011 Fiscal Year
• The United Disabilities Services Foundation (UDSF) enterprises served more than 3,000 customers
in 33 counties across Pennsylvania. This included more than 1,100 who received in-home care or
other in-home services provided by UDS employees. Nearly 900 received in-home and daily living
care management and coordination services and 500 received help with hiring and managing
their own in-home personal care attendants.
• UDS also delivered medical equipment to over 150 customers through the new acquisition last
December of a Home Medical Equipment Company. This allowed us to fill gaps in power mobility
equipment and wheelchair services.
• UDS completed 120 Accessible Home Modifications allowing the elderly and those with physical
disabilities to live safely and securely at home.
• By providing services to improve life for people with physical and age-related disabilities, UDSF
entities not only helped thousands of people, but also saved Pennsylvania taxpayers in the
neighborhood of $70,000,000 this past year alone. This is because when Pennsylvanians with
disabilities receive in-home care and are able to stay at home instead of moving to a nursing
facility, the Commonwealth saves $45,000 per consumer per year.

Gary C. Graziano,
Chairman United Disabilities Services Foundation
UDS FOUNDATION BOARD OF DIRECTORS
Gary C. Graziano, High Concrete Group, LLC, Board Chairman
Shawn M. Long, Esq., Barley Snyder, LLC, Vice President
Andrea Riefenstahl, Lancaster General Hospital, Vice President
Shari Franey, Consultant, Secretary
Dwight Kreiser, Lancaster County Bible Church, Treasurer
Charlie Bozym, Consultant
Thomas F. Hinkle, Retired Insurance Professional
William Kepner, United Disabilities Services
Jeffrey Renninger, Graystone Bank
Lisa Riggs, James Street Improvement District
Mimi Schutter, Fulton Mortgage Company
David A. Warren, J.D., PNC Bank
Growth. Change. Achievement.
In fact, the change has already begun. Effective January 2011, some of the
Commonwealth’s parameters were modified in ways that make it impossible for
the UDSF to generate the operating reserves that many of its programs rely on.
As a result, many UDSF programs will need increased public support to sustain
them. And, it is possible that some UDSF entities will be forced - either as a result
of Commonwealth policies or service economics - to discontinue providing some
State-funded services.
So, although we do not know exactly what changes are ahead or how UDSF entities
will fare in the aftermath (because as of January 2012 Pennsylvania has not finished
making and communicating changes to the programs and services UDSF entities
provide), the UDSF Board is committed to taking action in anticipation of, as well
as in reaction to, the changes that lie ahead, so that UDSF remains financially able
to carry out its mission.
2010 - 2011 Board of Directors
UDS DIRECT SERVICES BOARD OF DIRECTORS
Charlie Bozym, Consultant, Board Chairman
Al Leo, Secretary
Phillip Rutt, RE/MAX Associates of Lancaster, Treasurer
Jane Hartin, Ephrata Community Hospital
William Kepner, United Disabilities Services
Dave Loughery, Parish Resource Center
Colin Sellard, UDS Customer
UDS MANAGEMENT COMPANY
William Kepner, President & CEO
Judy Naylor, Chief Operating Officer
Marybeth Tearpock, Chief Financial Officer
Cindy Davidson, Chief Communications & Development Officer

New Opportunities
5
Nadine to Dance Again
Imagine what it is like being a dancer and recovering
from ankle replacement surgery. The UDS Independent
Living Resource Center which opened in October 2010,
received such a call.
Nadine’s dance career took her to New York and
Europe. She was a soloist with the New York City Opera,
American Ballet Theatre and the New York City Ballet.
After undergoing surgery, Nadine realized she was going
to need help temporarily to live at home.
The UDS Independent Living Resource Center connected
her with private duty personal care attendants who
helped her with activities of daily living in her own home
twenty-four hours a day for approximately one month.
When asked about her experience, Nadine said, “I was
very pleased. Everyone was wonderful! I don’t know
what I would have done without UDS.”
Helping Peter Live Safely
and Comfortably
In December 2010, UDS added a new service with the
acquisition of a Home Medical Equipment Company,
as this equipment is vital to independent living at
home and in the community. The UDS team uses
their many years of experience helping customers
find correct equipment and support solutions for
their unique needs.
Peter is one of our Home Medical Equipment
customers. Although he owned a high level power
wheelchair, he needed critical adjustments to allow
him to use it effectively. His chair did not fit him
properly and was uncomfortable and unsafe.
Peter is very happy with the modifications that the
UDS Home Medical Equipment division made to his
wheelchair, which allow him use his chair safely and
give him greater comfort and support.

Kate Finds Friends at
UDS Adult Enrichment
Kate started going to the UDS Adult Enrichment
program held at the First Presbyterian Church
in downtown Lancaster in 2010. Kate’s parents
encouraged her to attend, make friends and learn
new skills. While Kate was reluctant at first, she has
blossomed in the program.
She enjoys her Spanish and cooking classes. Her
chorus class uncovered her beautiful voice and has
allowed her to sing solos in both the Spring and
Holiday Adult Enrichment concerts.
Kate says the program is great and she can’t wait
to get back to class each week to be with all of
her friends. Her participation has made her feel a
part of the community and has given her greater
self-confidence.
An Accessible Home
Modification for Kenny
Kenny is a vibrant thirteen year old with a bubbly
disposition. A birth injury, resulting in a diagnosis of
Cerebral Palsy, left Kenny without the ability to walk,
talk or do many of the things most of us take for
granted.
Kenny requires special seating for his wheelchair to
keep him safe and comfortable and has received
services from UDS Custom Wheelchair Seating
employees for several years.
As Kenny grew, so did his needs. Soon, Kenny’s
parents realized that as he entered his adolescent
years, they were not going to be able to lift and carry
him as they had in the past. The family consulted with
experts on the UDS Accessible Home Modifications
team to redesign and construct their garage into a
new accessible living suite for Kenny, including an
accessible bathroom and bedroom.
Kenny and his parents are thrilled with the new living
area that allows him to live safely at home.
Stories From Our Customers

Financial Summary
2010 2011
PUBLIC SUPPORT AND REVENUE $25,318,544 $19,408,126
EXPENSES 24,077,028 19,807,227
Excess (Deficiency) of Public Support
and Revenue Over Expenses 1,241,516 (399,101)
Ruth E. Lasof Bequest 584,069 256,495
TOTAL 1,825,585 ($142,606)
During fiscal year 2011, the Office of Long Term Living (OLTL) of the Pennsylvania Department
of Welfare mandated new regulations regarding payments for fiscal services programs (FMS).
According to the new regulations, which became effective January 1, 2011, the net profits
of the FMS programs are not to be used to fund deficits in other Direct Services programs.
All monies received from Medicaid and the State for FMS programs are to be deposited in
a dedicated bank account. Administrative fees (FMS fees) received are not to be comingled
with the funds in this account. The funds are to be used only for payment of direct costs
(labor) and are to be protected from creditors. Bank charges are to be absorbed by Direct
Services and not funded from the account.
As a result of the new regulations, as of June 30, 2011, Direct Services reclassified $1,894,661
of net profits from its FMS programs to a restricted state funds liability account. This resulted
in UDS posting a loss of $399,101. A portion of the Ruth E. Lasof Bequest made in 2010 was
received in 2011 offsetting $256,495 of this loss, resulting in a net loss in 2011 of $142,606.
2009
Private
Pay
2%
Fundraising
3%
PAYER SOURCE DIVERSIFICATION
Other
2%
93%
Government Funded
Fundraising
4%
2010
Private
Pay
5%
Other
2%
89%
Government Funded
Fundraising
4%
2011
Private
Pay
9%
82%
Government Funded
Other
5%

$24,500,000
$19,500,000
$14,500,000
$9,500,000
$4,500,000
10% 5
$7,832,304
$74,478
11 YEAR REVENUE TREND
7% 5
$15,300,392
13% 5 $12,492,479
19% 5
11% 5
$11,657,461
$10,286,874
$9,296,096
$172,179
$42,300
Gross Revenue
23% 5
($110,538)
$311,824
$728,540
17% 5
$19,336,306
$16,530,120
$997,292
$1,255,434
$23,006,774
Excess of Revenue Over Expenses
$1,211,839
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
* Includes $584,069 from Ruth E. Lasof bequest
** Includes $256,495 from Ruth E. Lasof bequest
$25,318,544
* $1,825,585
The UDS mission is to improve the lives of people with physical and age-related disabilities.
Since most of the folks we currently serve are funded by state and county programs, our
financial results have been negatively impacted as our partner government agencies seek
savings. During this fiscal year, we have been able to further shift our percentage of revenue
into the private pay sector by reaching out to all individuals who need our service in the
community, including those who are covered by long-term care insurance, trust funds, and
those who pay privately for services.
Our customers can take pride in the fact that any income generated from goods and services
they purchase are used to support programs that are underfunded. In addition, our donors
can be assured that our fundraising efforts are more important than ever and will continue to
be going forward. UDS will need to rely more heavily on community support for investments
needed to sustain programs like Service Dogs and expand programs like Adult Enrichment.
We anticipate that the years ahead will be financially challenging and we will need to be
diligent at controlling our expenses and managing our resources wisely.
8% 5
19% 5
DIVERSIFICATION AND FUNDRAISING
13% 5
$19,408,126
2011
25% 5
** ($142,606)

Glenn and Ellie
Glenn had a service dog companion since the
1970’s. When his second companion dog, Meggan,
was diagnosed with canine MS, he knew he would
be needing a new companion and contacted the
UDS Service Dog Program.
Glenn’s limited motion required a dog with tremendous
retrieval skills and Jill Harris, the program manager,
matched him perfectly with his new companion, Ellie,
an expert retriever.
Glenn recently expressed his gratefulness for the
volunteers stating, “UDS Service Dog volunteers are
wonderful! Their efforts in helping train Ellie have given
me independence and help me feel normal in my life.”
New Seating for Ronald
Ronald was recently moved to Allegheny Valley School in
Hummelstown from very difficult circumstances. He had
multiple disabilities from birth, but could walk until 2009,
when he fell and sustained a brain injury. Now Ronald cannot
stand, walk or care for himself.
Ron’s muscles flex him into a curled-up position. He was
using a wheelchair that was inappropriate for him. Because
he did not have proper physical support he was not getting
the therapy he needed.
Allegheny’s call to UDS Custom Wheelchair Seating changed
that with a state-of-the-art wheelchair and seating system
allowing Ronald to participate in normal everyday activities.
Staff at Allegheny celebrated Ron’s ability to sit up
comfortably and at ease for the first time since his accident
and receive the therapy he needs.
Stories From Our Customers

To all of our UDS donors we want
to say thank you. Your contributions
continue to make a difference in
the lives of the individuals we serve
with disabilities.
The heart of UDS lies within the very special
programs that improve the lives of people
with physical and age-related disabilities
in our community and allow them to live
independently. Our programs are all supported
entirely or in part by the community. UDS has
been fortunate to be the recipient of support
from individuals, corporate and foundation
donors during the 2010 - 2011 fiscal year. This
report contains just a few of the stories that
highlight how your donations have made a
difference in the lives of people and we thank
you for your commitment to our service.
Thank You Donors
Cindy Davidson
Chief Communications & Development Officer
I found that among its other benefits, giving
Milton Morgan, Jr.
liberates the soul of the giver.
-- Maya Angelou
In Memoriam:
One of UDS’ best friends and greatest benefactors,
Milton Morgan, Jr., passed away recently. Milt and his
wife, Lois, have been actively involved with UDS for
almost twenty years as volunteers and donors. Their
encouragement, cheerfulness and enthusiasm have
been an inspiration as giving leaders in the community.
Through their gifts of time and money, Lois and Milt have
impacted the daily lives of many people with disabilities.
We honor Milt and thank Lois for their ongoing support
and loyalty to those we serve.

Benefactor ($20,000 + )
Mrs. Ruth Lasof
The Clark Family Foundation
WGAL
Philanthropist ($10,000 - $19,999)
Blue Ridge Communications
Rodgers & Associates
The Donald B. and Dorothy L.
Stabler Foundation
The Lancaster County
Community Foundation
Humanitarian ($5,000 - $9,999)
Mrs. Jane M. Goodell
Ms. Barbara Grannell
Horst Workplace Giving
Mars Chocolate North America
Mrs. and Mrs. Milton Morgan, Jr.
Turkey Hill Minit Markets and
The Kroger Foundation
United Way of Lancaster County
Workplace Giving
Leader ($1,000 - $4,999)
American Music Theatre
Barley Snyder LLC
Mr. and Mrs. Blair J. Bollow
Brent L. Miller
Jewelers & Goldsmiths, Inc.
Capital Blue Cross
Cargill Cocoa & Chocolate
Rich and Cindy Davidson
Mr. and Mrs. Jeffrey DiPasquale
Faulkner Chevrolet
Finch Jewelers, Inc.
First Presbyterian Church
Fulton Bank
Gamber Foundation
Mr. and Mrs. William R. Gamber
General Growth Management, Inc.
Mr. Thomas Getz
Ms. Denise S. Good
Mr. and Mrs. Gary C. Graziano
Mr. and Mrs. Norman Hahn
Ms. Jill M. Harris
Mr. and Mrs. Stephen Hartin
Dr. and Mrs. W. M. Haught
Mr. and Mrs. Melvin H. Hess
Mr. and Mrs. Thomas F. Hinkle
Mrs. Trudy Hollenbach
Mr. and Mrs. William Kepner
Landisville Middle School
Lion’s Den
Mr. and Mrs. Ronald Mable
Mr. and Mrs. Timothy I. Martin
Mr. and Mrs. Gerald W. Meck
Murry Management Company
Music for Everyone
Mr. and Mrs. Bruce Riefenstahl
Lisa and Ben Riggs
Sheetz, Inc.
Mr. Willis W. Shenk
Dr. and Mrs. Richard D. Sherr
St. Mary’s Catholic Church
Mr. and Mrs. Jeffrey Tearpock
2010-2011 DONORS
The James Hale Steinman
Foundation
The John Frederick Steinman
Foundation
The Standard Group
Wachovia Wells Fargo Bank
Mr. Gregor Waltz
Ms. Louise Weidman
Willis and Elsie Shenk
Foundation
Wilmington Trust
Windstream Corporation
Mr. and Mrs. Raymond E. Wolf
Zban Advertising, Inc.
Partner ($500 - $999)
Ron and Faith Alicea
AMBUCS Lititz Chapter
Bartush Signs
Ms. Jill M. Carson
DAS Distributors, Inc.
Mr. and Mrs. Alan Derr
Derr Medical Equipment
Mr. and Mrs. James E. Doyle
Mr. John Ferenz and
Ms. Stephanie Summers
Faulkner BMW
Mr. John W. Fisher
Garman Builders, Inc.
Mr. and Mrs. E. Dennis Ginder
Gooding Group Foundation
Mr. and Mrs. J. R. Haller
Mr. and Mrs. Craig Hartranft
Haverford
Mr. and Mrs. David L. Hollinger
Mr. and Mrs. Eugene Jackman
Kellogg Company
Mr. and Mrs. Thomas E. Kopnisky
Mr. and Mrs. Dwight N. Kreiser
Mr. and Mrs. Claude Kurtz
Lancaster Toyota Mazda, Inc.
Mr. and Mrs. James Landis
Lift-All Company, Inc.
Mr. and Mrs. Shawn M. Long
Manheim Auto Auction
Mr. and Mrs. Grant S. Markley
Ms. Kathy M. Masch
Mr. Ray Melcher
Mr. and Mrs. Edward Moynahan, Jr.
Judy A. Naylor and Michael Zwally
Red Rose Transit Authority
Mr. and Mrs. Jeffrey Renninger
Rotary Club of Northeast Lancaster
Roundmeadow Labradors
Mr. and Mrs. Philip M. Rutt
Mr. Victor Schermerhorn
Ms. Mary Ellen Schutter
Strong Body Care Products, Inc.
Turkey Hill Dairy
Dr. and Mrs. Timothy P. Tymon
United Way of Capital Region
Workplace Giving
Dr. Jon G. Walker and
Dr. Mary Kearns
Beth Ann Walp and George Yelenoc
Mr. Glenn H. Weaver
Philip R. Wenger and
Steven Dinnocenti
Yellow Breeches Labs
Mr. and Mrs. Raymond Zimmerman
Supporter ($250 - $499)
Advantage Chiropractic
Allied Veterinary Cremation, Ltd.
Mr. and Mrs. Larry Aubrey
Mr. and Mrs. Thomas A. Barron
Mr. and Mrs. Charles P. Bozym
Lori Breece
Charles M. and Jean K. Byers
Ms. Joelene R. Campbell
Cocalico Middle School
Mr. and Mrs. Shane Cranford
Mr. and Mrs. Thomas E. Despard
Laurie Drumm
Mr. and Mrs. Frank Dziennik
Mr. and Mrs. Steven Edris
Edris Oil Service, Inc.
Enterprise Rent A Car
Fast Signs
Felicita Resort and Spa
Mr. and Mrs. Juan Ferrer
Mr. Abram K. and
Mr. Justin J. Fisher, Jr.
Ms. Sharon Fisher
Mr. and Mrs. Anthony Fucito
Ms. Deborah L. Hayes
Mrs. and Mr. Donald Hines
Dick and Sue Hoxworth
Joanne’s Candy Kitchen
Mr. and Mrs. Jerry F. Keba
Mr. and Mrs. Donald E. Killian
Mr. and Mrs. Mark Kise
Kise Sign
Ms. Nadine M. Kuziemkowski
Mr. and Mrs. Dennis J. Lawver
Mr. William Lear
Mr. H. D. Loughery
Ms. Lisa MacDougall
McDonald’s Corporation
NXT Phase Hair Design, Inc.
Mr. Jerilyn Oehme
Col. and Mrs. Joseph G. Papapietro
Mr. and Mrs. Matt Pfeiffenberger
PhotOle Photography
Queen Street Linens
Amy and Mark B. Rabold
and Lon Hoffman
Dr. James W. and
Mrs. Dorothy E. Robison
Rick and Jessica Rodgers
Mr. and Mrs. Cory Schober
Ms. Andrea R. Seaman
Debra S. Showalter
Mr. Craig D. Shreiner
Mr. and Mrs. David Singer
Smoketown Veterinary Hospital
Ms. Carol A. Sneath
Mr. and Mrs. Charles F. Snyder, Jr.
Mr. and Mrs. David F. Stoddard
Susquehanna Bank
Thaddeus Stevens
College of Technology
The Ashland Foundation
The Hotel Hershey
Truist Workplace Giving
Mr. Michael C. Tucker
Mr. and Mrs. Kevin J. Ulrich
Mr. and Mrs. Nicholas A. Veronis
Viridian Energy
ZZH, Inc.
Advocate ($100 - $249)
Advanced Dental Lab, Inc.
Airy Hill Farm
Alpine Consulting, Inc.
(DBA Accuscan)
Amerimax Home Products, Inc.
Andrejev Salon
Aspen Home Improvement, Inc.
August Mack Environmental, Inc.
Mr. and Ms. David E. Austin
Mr. and Mrs. Edward J. Balderston
Mr. and Mrs. Aaron Barr
Mr. and Mrs. Dan Beck
Ms. Allison Bloom
Ms. Terri Boggs
Mr. and Mrs. Benjamin Bowman, Jr.
Mr. and Mrs. Bill Calder, Jr.
Mr. and Mrs. Kristin Carroll
Ms. Kisten M. Cartwright
Catholic War Vets Post 1306
Mr. Darryl Champ
Columbia Cottages
Coterie Club
County of Lancaster -
Office of Aging
Mr. and Mrs. Robert Courtright
Mr. and Mrs. Don Dale
Mr. Ryan Dale
Devon Seafood Grill
Jim Devonshire, CPT
Drayer Physical Therapy Institute
Dream Dinners
Eastern Mountain Sports
Mr. and Mrs. Richard Ebner
Dr. and Mrs. Joseph Eckenrode
Eden Resort Inn &
Conference Center
Mr. and Mrs. Leo Edgell
Ms. Glenda K. Englehart
Jere B. Eshelman, DDS
Mr. and Mrs. Frank Essis
Ms. Debbie Ferretti
Mr. and Mrs. Raymond Forrest
Mr. and Mrs. Robert Frankhouser
Frank’s Place
Friedman Memorial Trust - PNC Bank
Ms. Florence N. Friend
Fulton Theatre
Erin Gimont
Mr. Daniel E. Ginder
Mr. and Mrs. John Goff
Mr. and Mrs. David Gordon
Ms. Lizabeth A. Groller
Harbor Woods Boarding Kennel, LLC
Mr. and Mrs. Carl S. Harnish
Ms. Nancy Heagy
Ms. Janett Helm-Murphy
Hershey Bears
Mr. and Mrs. Robert Hoffard
Mr. Barry D. Hogan
Ms. Jennifer L. Howell
Mr. and Mrs. Kirk E. Hummel, Jr.
Mr. and Mrs. James S. Husser
Ms. Michele Irwin
j. a. sharp Custom Jeweler
Ms. Judy A. James
Ms. Katherine Janes
Mr. Herbert Johnston, Jr.
Mr. and Mrs. Tom Kaag

Ms. Debra L. Kreiser
Ms. Ramona Lami
Lancaster County Shirt Company
Mr. and Mrs. Randy Lapp
Laserdome
Lawn Equipment Parts Company
Mr. and Mrs. Albert Leo
Mr. George B. Lewis
Ms. Nannette R. Longenecker
Ms. Karen Major
Debbie Mays, Mary Kay Director
Ms. Jennifer McCabe
Mrs. Norma Meck
Mr. and Mrs. Robert J. Miller
Ms. Suzanne Miller
Zandra and Robert Miller
Ms. Elsie A. Minnich
Mr. Arthur E. Morris
Mr. and Mrs. Richard Moxley, Jr.
Dr. and Mrs. Robert J. Munson
Mr. James Murphy
Mr. and Mrs. Richard S. Nance
Nate’s Automotive, LLC
Mr. and Mrs. Alec Nauck-Heisey
New York Fitness
Nissley Vineyards
Mr. George Novak
Optometric Associates
of Lancaster
Pan World Travel Service
Park Hill Jewelry
Dr. and Mrs. James Paskowitz
Ms. Shawn R. Pennington
Ms. Virginia Peters
Mr. and Mrs. Paul Pfitzenmeyer
Ms. Kathy Pickel
Ms. Natalie M. Pough
Mrs. Jo Ann Price
Ms. Sally Ann Rebman
Red Raven Art Company
Red Rose Segway
Ms. Sherry A. Reid
Mr. and Mrs. Scott J. Reighard
Ms. Carmen Rivera
Mr. and Mrs. James B. Roberts
Dr. and Mrs. Gerald Rothacker, Jr.
Mr. and Mrs. Reynaldo T. Rovers
Mr. and Mrs. Scott Rowand
Ms. Allison Schlegelmilch
Mr. and Mrs. R. P. Schober
Mr. and Mrs. Gary Seldomridge
Tina Siter - Independent
Longaberger Consultant
Ma. Deborah Sites
Mr. and Mrs. Patrick Snyder
Snyders - Lance, Inc.
Dr. Daniel J. Spellman
Mr. and Mrs. John E. Stefan
Ms. Bonita Steffy
Mr. and Mrs. David Stehman
Dr. and Mrs. Lawrence R. Stender
Ms. Margaret Strausser
Ms. Cathy L. Strawser
Dr. Steven D. Sudbrink
Mr. and Mrs. Robert F. Suit
Talbert’s Greenhouses
Mr. Cort Taylor
The Framery Etc.
The Hurst House
The Inn at Leola Village
Theraflex Massage
Transitions Hair & Massage
Trim
Turkey Hill Minit Markets
Div/Dillion
United Way of Southeast PA
Workplace Giving
UPS Workplace Giving
Ms. Emma E. Valentin
Mrs. and Mr. George Warrick, Jr.
Mr. and Mrs. Marvin R. Weaver
Dr. and Mrs. Stephen J. Weibel
West Earl Lions Club
Pat and Ty White
Ms. Vanessa L. Willis
Wilton Armetale
Mr. and Mrs. Troy Wingenroth
Witmer’s Quilt Shop
Ms. Eileen D. Wright
Mrs. Nancy R. Yerkes
Mr. William Young
Contributor ($50 - $99)
Mr. O. S. Alejo
Ms. Stephanie Altschuler
Anvil International, LLP
Ms. Robin Aukamp
Mr. L. C. Awkerman, Jr.
Mr. and Mrs. John S. Backof
Ms. Robin Bakes
Mr. and Mrs. Steven Ballentine
Mr. and Mrs. Douglas J. Barron
Ms. Melodie Bartashus
Mr. Steve Bauentine
Ms. Julie Bender
Mr. Bruce R. Berg
Mrs. Doris K. Briggs
Mr. Jesse Buckwalter
Cafe 24 Hundred
Mr. and Mrs. Wayne Campbell
Mrs. Bernardus A. Carlee
Ms. Hope R. Carvell
Certified Carpet Service, Inc.
Mr. and Mrs. J. C. Charles
Cherry Crest Adventure Farm
Dr. Benjamin F. D. Chickes, DDS
Classic Furniture
Clemintine’s
Cloister Car Wash & Lube
Conestoga View Nursing Home
Ms. Leslie L. Cook
Ms. Laura G. Corcoran
Ms. Patricia A. Cramer
Culinary Concepts of PIttsburgh
Mr. Chipper Cutting
Cycle Circle
Mr. and Mrs. Richard E. Davis
Mr. Anthony DeLeon
Ms. Annette Dennison
Mr. and Mrs. John DeRenzis
Ms. Elsie Dixon
Dutch Apple Dinner Theatre
Mr. and Mrs. Elliott J. Edison
Ellen J. Jewelry, LLC
Ms. Ashley Engesser
Mr. Chad Ewing
Mr. and Mrs. Dennis E. Ewing
Festiva Laundry
Ms. Tammy Ford
Mr. and Mrs. Luther M. Gehman
Gentiva Health Services
Mr. and Mrs. Christopher Gibson
Mr. and Mrs. Damian B. Gorman
Ms. Betty J. Green
Mr. and Mrs. Gerald Green,
D.M.D., P.C.
Mr. Hershey Groff, Jr.
Ms. Irene Habernickel
Mr. and Mrs. David R. Haines
Mrs. Monica L. Henrich
Mr. and Mrs. Brayton Hershey
Mr. Glenn Hershey
Hershey Lodge
Ms. Shana Hetzel
Ms. Maryliss Hirsch
Ms. Heather Hite
Ms. Maryann Hooper
Houlihan’s
Ms. Jane Jamison and
Mr. James B. Geiter
JoBoy’s Brew Pub
John J. Jeffries
Mr. and Mrs. Stephen D. Kahler
Mr. and Mrs. Robert Kayden, Jr.
Jennifer Keefer - Mary Kay
Independent Consultant
Ms. Deborah Keitt
Mrs. Elma Kepner
Ms. Mary Ellen King
Ms. Barbara Kinsey
Mr. Thomas N. Kline
Mr. and Mrs. Karl Knosp
Koser Jewelers
Ms. Eleanor W. LaCasse
Lancaster Salvage Company
Ms. Lorraine Lauer-Tiru
Rev. Larry D. Leister
Mrs. Johanna Lever
Loeffler-Pitt
Dental Associates, PC
Mr. Erik Lofgren
Longwood Gardens
Mr. and Mrs. Alan Loss
Mr. and Mrs. George Lower
Mr. and Mrs. Duane Martin
Ms. Erma M. Martin
McDonalds
Mr. Jon W. McFarland
Ms. Beverly McKelvey
Ms. Tina M. McKeown
Mr. and Mrs. Gregory McMichael
Ms. Kim Mease
Ms. Gisel Medrano
Ms. Maria Melendez
Mrs. Mabert Mellinger
Members 1st
Federal Credit Union
Mr. Barry Miller
Mr. and Mrs. James A. Miller
Mr. and Mrs. L. Dennis Millhouse
Mr. and Mrs. Michael Millhouse
Mr. and Mrs. David Moore
Mr. and Mrs. Rodney Moseman
Ms. Ruth Motley
Ms. Candace G. Murphy
Ms. Danna Newton
Mr. Gerald A. Nikolaus
North Museum of
Natural History & Science
Mr. and Mrs. Robert J. Ober
Papa John’s Pizza
Philhaven
Mr. and Mrs. Jason A. Phillips
Dr. Jennifer O. Po
Mr. and Mrs. Larrie Pool
Ms. Sandra D. Pratt
Ms. Karen K. Prue
Quality Maintenance
Services, Inc.
Reading Express
Ms. Deborah R. Reardon
Mr. Douglas L. Reardon
Ms. Teresa Resser
Ms. Maria A. Riley
Ms. Maria Rivera
Ms. Dorothy R. Romero
Salisbury Township
Fire Company 1
Mr. H. D. Samii, DMD
Mr. Paul T. Schleyer
Mr. Rick Scott
Ms. Judith Sharp
Mrs. Christa N. Shoreman
Mr. Brad Singer and
Ms. Becky Kauffman
Ms. Rosemarie Slater
Ms. Jeanette Smith
Ms. Monique Snyder
Mr. Rodney K. Spade
Mr. Ken Taylor
Teamsters Local Union #771
Ten Thousand Villages
The Lipsitt Family Trust
The Salvation Army
Ms. Tamara Tullis
Tyco Electronics
Matching Gift Program
Union Park
Utz Quality Foods
Mr. and Mrs. Robert Vasile
Ms. Paula L. Vincent
Ms. Janet Watkins
Mr. and Mrs. Dennis White
Mr. and Mrs. Jeffrey Whitlock
Ms. Kelsey Woerner
Mr. and Mrs. Joseph F. Wolf
Dr. and Dr. William Wong
Ms. Donna J. Zimmerman
Friends ($0 - $49)
Alley Kat
Armstrong World Industries Inc.
- Marietta Ceiling Plant
Mrs. Margaret G. Aument
Ms. Tina Baker
Mr. John D. Banzhof, Jr.
Visitacion Barrett
Ms. Kim Beach
Mr. William S. Beck, Jr.
Ms. Dawn L. Becker
Bed Bath and Beyond
Dr. and Mrs. Alan Bernstein
Mr. and Mrs. Robert S. Biggs
Ms. Vanessa Bingaman
Bird-In-Hand Bakery
BJ’s Wholesale Club
Ms. Kimberly Blatt
Ms. Barbara Bley
Ms. Susan Blotzer and
Mr. Lester Styer

Friends (continued)
Mr. Tom Boch
Ms. Rebekah Bohner
Mr. and Mrs. Jeffrey A. Bolin
Mr. and Mrs. Luke R. Bomberger
Ms. Amy Boorse
Ms. Addie Bothell
Mr. and Mrs. Russell J. Bouchat
Ms. Angela S. Bransteitter
Ms. Barbara Breneman
Mrs. and Mr. John K. Brenneman
Ms. Ruth Brenner
Mr. and Mrs. Richard K. Brosey
Bube’s Brewery
Ms. Jeanette Bubnis
Mr. and Mrs. Gerald J. Buchko
Mr. and Mrs. Raymond Buckwalter
Ms. Maryann Buemi-Sutton
Ms. Susan Burkett
Kay L. Burrichter
Mr. and Mrs. David Callis
Cape May Lewes Ferry
Mr. and Mrs. Steven E. Carvell
Mr. Brian Chalfant
Chuck E. Cheese
Mr. and Mrs. Michael Chuhran
Mr. Carmen J. Clement
Ms. Lydia Cochran
Cocoa Beanery Cafe
Ms. Alison Colebert
Mr. and Mrs. Howard R. Coulter
Mr. and Mrs. Thomas Cummins
Ms. Chelsea Cunningham
Ms. Marianne Cutler
Mr. and Mrs. Jonathan Decker
Ms. Mary B. Delaney
Mr. and Mrs. Thomas F. Dietzler
Mr. and Mrs. Jeremy P. Dill
Ms. Christine Dixon
Mr. Tom Dixon
Ellie Dock
Mr. Jim Drumm
Mr. and Mrs. Francis R. Ehrgood
Farmers Hope Inn
Leslie Ferguson
Ms. Moneta Finneran
Ms. Rebekah Fisher
Fisher’s Soap Shop
Mr. Edward D. Foulke
Ms. Jaclyn Fritz
Ms. Mary E. Gerhart
Mr. Anthony W. Gibson
Mr. Douglas W. Gibson
Mr. John M. Gibson
Mr. and Mrs. Richard E. Glisson
Good & Plenty Restaurant
Ms. Melanie Goodman-Dante
Ms. Jessica Gore
Mr. and Mrs. Edward H. Gower
Ms. Stephanie Graham
Ms. Madelon Grebloski
Greenfield Inn
Ms. Tonya Griffith
Ms. Connie Guare
Ms. Katherine D. Guerrero
Mr. and Mrs. Felix J. Guinto
Hands On House
Children’s Museum
Ms. Marybeth Hankey
Mr. Bob Harding
Mr. and Mrs. Kevin F. Harley
Harrisburg Senators Baseball Club
Mr. and Mrs. Robert Hernandez
Ms. Nicole Haverstraw
Ms. Susan Heigele
Ms. Vickie Heimbach
Ms. Kathy L. Henry
Heritage Center
of Lancaster County
Mr. and Mrs. Robert Hernandez
Heron Hill Winery
Hershey Gardens
Hershey Theatre
Ms. Phyllis L. Hinerdeer
Mr. and Mrs. David Hissner
Mr. and Mrs. Joseph Hoenninger
Ms. Melissa K. Hoffman
Ms. Wendy Hollar
Ms. Sandra D. Holsinger
Ms. Nancy S. Horner
Ms. Selena Horning
Sara and Paul Hunt
Mr. and Mrs. William J. Iannicelli
IGive.com Holdings, LLC
J C Penny Inc.
Mr. and Mrs. Richard A. Jarvis
Mr. Brian W. Johnson
Jo Moon - Tupperware
Brand Products
Mr. and Mrs. Dan B. Jones
Ms. Denise L. Jones
Michelle Julian
Mr. and Mrs. Daniel Jurman
Mr. Eric M. Katch
Mr. and Mrs. Donald Kauffman
Mr. and Mrs. Lawrence Keating
Ms. Vickie Keller
Mr. and Mrs. Steven R. Kern
Ms. Dawyn M. Kindt
Ms. Deanna King
Mary Jane King
Mr. and Mrs. Richard L. Kline
Ms. Jennifer Kocela
Ms. Karen Koch
Mr. Kenneth D. Kochel
Ms. Donna Kramer
Mr. and Mrs. James L. Kraybill
Mr. and Mrs. Dennis J. Kreiss
Mr. and Mrs. Eric Krotzer
Ms. Bernadine Kunkel
Ms. Judy Lafong
Lancaster Peridontal Associates
Lancaster Science Factory
Ms. Lena R. Lansinger
Ms. Rosemary Lawson
Ms. Karen Leibenguth
Mrs. Arlene M. Leibley
Leisure Bowling and Golfing Center
Mr. and Mrs. Donald L. Lenox
Lickity Split
Ms. Wendy Lloyd
LSJ Mixed Media
Ms. Amy Lullo
Maggie Moo’s
Mr. and Mrs. Larry B. Maier, Esq.
Mr. Gregg A. Manjerovic
Mr. Clayton R. Martin
Ms. Janice E. Martin
Ms. Lynn A. Martin
Ms. Megan Martzall
Ms. Jill McKain
Pamela J. Middleton
Mr. and Mrs. Jere A. Miller
Ms. Amanda Minnick
Ms. Jodi L. Minnick
Missionfish
Ms. Cathy Molitorio
Mrs. Christine A. Moore
Ms. Beverly K. Moran
Ms. Leonora Morgan
Mount Hope Wine Gallery
Mr. Ralph Mowen
Mr. Darwin L. Mowery
Ms. Jessica Mullaney
Mr. Daniel M. Myers
Ms. Michele Napolitano
Ms. Joanne Nardone
Mr. and Mrs. Thomas A. Nickell
Nuts About Granola, LLC
Olive Garden Italian Restaurant
Ms. Vickie Osborne
Mr. and Mrs. Walter Otto
Pancake Farm
Pasquale’s Italian Garden & Pizzeria
Pennington Dental Associates
Ms. Jennifer Pequignot
Pittsburgh Pirates Baseball
Mr. and Mrs. Matthew Podhajsky
Ms. Bernadette Porter
Mr. and Mrs. Daniel P. Pulket
Ms. Minnie Pursel
Red Lobster
Red Robin
Ms. Penny L. Reeder
Mr. and Mrs. G. T. Reese
Dr. Thomas Regan
Ms. Sarah Rehrig
We have made our
best effort to ensure
accuracy.
Please contact
Larry Aubrey,
Director Major Gifts,
about any errors or
omissions at
717-397-1841.
Ms. Angela Renner
Mr. Don Rice
Mr. and Mrs. Matthew Rieker
Dr. James A. Rinehimer
Ms. Charlene Rothermel
Ms. Debra Ryan
Mrs. Mary E. Sattler
Mr. and Mrs. Michael F. Schaller
Scooter’s
Mr. Colin Sellard
Senator John Heinz History Center
Shady Maple Smorgasboard
Ms. Diane Shaffer
Mr. and Mrs. J. S. Shank
Mr. Tony E. Shaw
Beth Shreffler
Mr. and Mrs. Randolph Shroyer
Ms. Gerilynn Shulman
Mr. Samuel Skean, Jr.
Mr. and Mrs. John Sload
Mr. Alfred Snyder, Jr.
Ms. Alice S. Snyder
Mr. and Mrs. John Snyder
Dr. and Mrs. David Stameshkin
Mr. Tom Standish
Sue R. Stauffer - Mary Kay Director
Ms. Connie J. Steele
Mr. and Mrs. J. D. Steffy
Ms. Linda A. Steward
Mr. and Mrs. Thomas Stewart
Ms. Sharon Stoltzfus
Strasburg Railroad
Mr. and Mrs. William M. Stratton
Suk Shuglie Gallery
Susquehanna Glass
Symposium Restaurant
Ms. Rhonda Taylor
TGI Fridays
The Brasserie
The Flour Child Pastry & Bake Shop
The Inn at Bully’s Restaurant and Pub
The Restaurant Store
Ms. Marisel Torres
Ms. Andrea Trevitz
Ms. Mary Trimble
Ms. Christine Valentin
Ms. Danielle A. Vance
Ms. Gale Veach
Mr. and Mrs. Stephan C. Vegoe
Village Greens Golf, Inc.
Ms. Beth Wagner
Mr. and Mrs. Michael D. Wagner
Mr. and Mrs. Russel D. Wagner
Mr. and Mrs. Ken Wallace
Walmart
Mr. Gary Walters
Ms. Lorraine Warner
Ms. Marilyn Weaver
Mr. David Weeks
Wegmans
Ms. Gail Wehr
Weis Food Market
Ms. Sharon Weiss
Ms. Elyse L. Wells
Mr. and Mrs. Scott F. West
Mr. John Wetherell
Mrs. Mary Ann Wexhezak
Mr. Conor White
Ms. Hillary Wisniewski
Mr. and Mrs. Bryan J. Woolf
Ms. Tammy Wynings
Mr. and Mrs. Andrew R. Yerman
Mr. John Yourglivch
Ms. Catherine L. Zealberg

Yaz Gets A Job with Help From
UDS Transition School
Yazniel, a senior at Conestoga Valley High School,
began attending the UDS Transition School in January
2010 after having tremendous challenges in socializing
and self-confidence. Through the program’s courses
in self-esteem, anger management, team building
and practical application of studying for his driver’s
license, after graduation, Yaz was hired by Lowes and
now works full time as a utility/loader person. He says
the Transition School became a haven for him and has
helped him find his place in the world.
The UDS Transition School is funded through the
Educational Improvement Tax Credit (EITC) which
allows businesses the opportunity to invest in
tomorrow’s workforce and earn substantial tax credits
in return.
Many of the businesses below have provided ongoing
support for this important community asset.
THANK YOU TO OUR 2010 - 2011
EITC DONORS
Armstrong World Industries, Inc.
Capital Advantage Insurance Company
Donegal Group, Inc.
Fulton Bank Greenfield Branch
Graystone Bank
Lancaster Leaf Tobacco Company
Lawn Equipment Parts Company (LEPCO)
Metro Bank
Philadelphia Insurance Company
PNC Financial Services Group
PPL Electric Utilities Corporation
Simon Lever LLP
SKF USA
The High Companies
United Concordia
University of Pittsburgh Medical Center
EITC Donors

United Disabilities Services
1901 Olde Homestead Lane PO Box 10485, Lancaster, PA 17605
(888) 837-4235 • udservices.org