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Recency in Media Planning-Re-Defined

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WALTER REICHEL<br />

The A-to-S LINK,<br />

Incorporated<br />

LESLIE WOOD<br />

The A-to-S LINK,<br />

Incorporated<br />

<strong><strong>Re</strong>cency</strong> <strong>in</strong> <strong>Media</strong> Plann<strong>in</strong>g-<strong>Re</strong>-Def<strong>in</strong>ed<br />

<strong><strong>Re</strong>cency</strong> tells us that an ad exposure has more sales potency when it occurs close to<br />

purchase occasion. The database that gave rise to recency also shows that time<br />

frame and frequency of exposure operate together to determ<strong>in</strong>e a given marketplace<br />

outcome. To do justice to these dynamics when develop<strong>in</strong>g the most effective media<br />

plans, it is necessary to use a sophisticated model<strong>in</strong>g solution. This is contrasted<br />

with a reductive approach which attempts to apply a simple formula solution. This<br />

paper compares the media plann<strong>in</strong>g approaches of Erw<strong>in</strong> Ephron, John Philip Jones<br />

and A-to-S L<strong>in</strong>k’s Adlmpact Model <strong>in</strong> address<strong>in</strong>g recency.<br />

“ONE EXPOSURE IS ENOUGH?” Who said that. what<br />

does it mean?<br />

It’s hard to track down the exact source of this<br />

formulation or its precise mean<strong>in</strong>g. You may rec-<br />

ognize it, however, as do we. It seems to be <strong>in</strong> the<br />

air these days as one of the new “rules of thumb”<br />

associated with the recency philosophy of media<br />

plann<strong>in</strong>g. One exposure when? Every four<br />

weeks . every week or what?<br />

Merely as a practical media matter, how does<br />

one schedule one exposure? How does the poor me-<br />

dia planner assure that each targeted <strong>in</strong>dividual<br />

gets exactly one exposure-no more-timed at pre-<br />

cisely the moment when that exposure is most<br />

likely to effect a sale?<br />

There’s a certa<strong>in</strong> romance <strong>in</strong> the one exposure<br />

concept and a decided <strong>in</strong>coherence as well. The<br />

concept offers a neat handle for those seek<strong>in</strong>g a<br />

rationale to further reduce budgets. However, the<br />

difficulty <strong>in</strong> decid<strong>in</strong>g how to apply the one-<br />

exposure-is-enough concept <strong>in</strong> actual practice only<br />

serves to betray how difficult it is to make any<br />

sense of this idea <strong>in</strong> the first place.<br />

RECENCY-AND THE CHALLENGE POSED FOR<br />

THE MEDIA PLANNER<br />

The pr<strong>in</strong>ciple of rrcency-stress<strong>in</strong>g the importance<br />

of position<strong>in</strong>g exposures close to purchase occa-<br />

sion-is ga<strong>in</strong><strong>in</strong>g wide acceptance and is replac<strong>in</strong>g<br />

the 3+ effectivefrequency threshold pr<strong>in</strong>ciple as a key<br />

guidel<strong>in</strong>e to help determ<strong>in</strong>e media weight levels<br />

and schedul<strong>in</strong>g.<br />

66 JOURRRL OF RIIUERTISIRG RESERRCH July � August 1997<br />

<strong><strong>Re</strong>cency</strong> emerged out of work conducted by A-<br />

to-S LINK <strong>in</strong> the early ’90s us<strong>in</strong>g a s<strong>in</strong>gle-source<br />

data base (prelim<strong>in</strong>ary f<strong>in</strong>d<strong>in</strong>gs were first cited <strong>in</strong><br />

Papazian, 1992). A key summary conclusion dis-<br />

tilled from the A-to-S LINK analyses is:<br />

� A s<strong>in</strong>gle exposure <strong>in</strong> close proximity to purchase<br />

occasion exerts a powerful <strong>in</strong>fluence on sales.<br />

The key issue is: how to best apply this pr<strong>in</strong>ciple<br />

<strong>in</strong> actual media practice.<br />

The “weekly reach” approach to media plann<strong>in</strong>g<br />

For Erw<strong>in</strong> Ephron (1995), the idea of “schedul<strong>in</strong>g<br />

for weekly reach” and the “one-exposure-is-<br />

enough” concept are tied <strong>in</strong> with one another, as<br />

reflected <strong>in</strong> the follow<strong>in</strong>g passage:<br />

The usual reaction to schedul<strong>in</strong>g for weekly<br />

reach is “How can one exposure, even if it’s <strong>in</strong><br />

the week before purchase occasion, be<br />

enough?” The answer is it’s not enough <strong>in</strong> all<br />

cases, but it does appear to be the most cost-<br />

effective use of the money.<br />

Ephron’s syllogisms-and we paraphrase-<br />

connect roughly as follows:<br />

� A s<strong>in</strong>gle OTS is sufficient-particularly when<br />

delivered close to purchase occasion.<br />

� It is important to optimize weekly reach and<br />

� It is<br />

ously<br />

adde’<br />

This<br />

and-1<br />

source<br />

of rece<br />

to lead<br />

(i.e., e:<br />

certair<br />

<strong>in</strong>dust<br />

thougl<br />

recent<br />

In t<br />

demo<br />

LINK<br />

medi:<br />

utilize<br />

fully<br />

camp<br />

tis<strong>in</strong>g<br />

onstr<br />

proac<br />

fer ir<br />

will<br />

suit f<br />

asses<br />

wou<br />

place<br />

CON<br />

A 1~<br />

br<strong>in</strong><br />

we:<br />

higl<br />

bet\<br />

T<br />

full<br />

nuir<br />

crei<br />

the<br />

cur<br />

sur<br />

ch:<br />

on<br />

(


� It is important to advertise cont<strong>in</strong>u-<br />

ously-rather than flight for the sake of<br />

added frequency.<br />

This l<strong>in</strong>e of reason<strong>in</strong>g oversimplifies<br />

and-we believe-misreads the s<strong>in</strong>gle-<br />

source f<strong>in</strong>d<strong>in</strong>gs which give rise to the idea<br />

of recency. It also, as we shall see, seems<br />

to lead to and to justify plann<strong>in</strong>g solutions<br />

(i.e., extremely low weekly TRP levels <strong>in</strong><br />

certa<strong>in</strong> circumstances) which many <strong>in</strong> the<br />

<strong>in</strong>dustry still f<strong>in</strong>d somewhat unpalatable,<br />

though they may at the same time regard<br />

recency as just “common sense.”<br />

In the follow<strong>in</strong>g, we will outl<strong>in</strong>e and<br />

demonstrate an alternative (the A-to-S<br />

LINK) approach to apply<strong>in</strong>g recency to<br />

media plann<strong>in</strong>g This is an approach that<br />

utilizes model<strong>in</strong>g-and is designed to more<br />

fully recognize and take <strong>in</strong>to account the<br />

complex dynamics <strong>in</strong>herent <strong>in</strong> how adver-<br />

tis<strong>in</strong>g and sales <strong>in</strong>teract. We will also dem-<br />

onstrate and compare how Ephron’s ap-<br />

proach and the A-to-S LINK approach dif-<br />

fer <strong>in</strong> actual practice. That is to say, we<br />

will demonstrate how different plans re-<br />

sult from these approaches and attempt to<br />

assess how each of these respective plans<br />

would perform <strong>in</strong> terms of actunl market-<br />

place effectiveness.<br />

CONTINUITY<br />

A look at the issue of cont<strong>in</strong>uity helps<br />

br<strong>in</strong>g to the fore some of the difficulties<br />

we see <strong>in</strong> Ephron’s concept of recency and<br />

highlights critical differences <strong>in</strong> approach<br />

between Ephron and A-to-S LINK.<br />

The pr<strong>in</strong>ciple of recency argues power-<br />

fully for presence and, therefore, for conti-<br />

nuity. Spread<strong>in</strong>g exposures over time <strong>in</strong>-<br />

creases the number of likely “hits” (i.e.,<br />

the number of times an exposure will oc-<br />

cur <strong>in</strong> close proximity to when the con-<br />

sumer is ready to make a category pur-<br />

chase-and thus is ready to be <strong>in</strong>fluenced<br />

on his or her product choice).<br />

Granted that a high priority should be<br />

accorded to cont<strong>in</strong>uity (A-to-S LINK and<br />

Ephron agree on this)-but are there no<br />

countervail<strong>in</strong>g considerations? No other<br />

trade-offs for the planner to weigh?<br />

The syllogisms represent<strong>in</strong>g the “weekly<br />

reach” approach lead to a narrowly deter-<br />

m<strong>in</strong>ed course of action. Cont<strong>in</strong>uity is the<br />

prescribed nnsiuer, regardless of circum-<br />

stance. Follow<strong>in</strong>g this l<strong>in</strong>e of logic, it ap-<br />

pears the planner could easily rationalize<br />

52 weeks of cont<strong>in</strong>uous advertis<strong>in</strong>g<br />

(whether or not affordable) even at<br />

weekly levels of, say, 20?, considered sub-<br />

lim<strong>in</strong>al <strong>in</strong> the not distant past.<br />

In truth, almost no one is entirely com-<br />

fortable with the fact that the cha<strong>in</strong> of<br />

logic outl<strong>in</strong>ed above and now popularly<br />

identified with recency leads to such a<br />

conclusion.<br />

As will be seen <strong>in</strong> the follow<strong>in</strong>g, A-to-S<br />

LINK directly questions certa<strong>in</strong> of the ba-<br />

sic assumptions <strong>in</strong>herent <strong>in</strong> the above-<br />

quoted syllogisms. We will, <strong>in</strong> our discus-<br />

sion, return to the data base and develop a<br />

restated def<strong>in</strong>ition of recency that is di-<br />

vested of other concepts (<strong>in</strong> our view)<br />

wrongly associated with it. In our ap-<br />

proach to apply<strong>in</strong>g recency to plann<strong>in</strong>g,<br />

we will take <strong>in</strong>to account additional con-<br />

siderations we regard as critical, e.g., the<br />

effect of frequency and the carry-over<br />

sales effect of an ad exposure from one<br />

week to ensu<strong>in</strong>g weeks. Factor<strong>in</strong>g <strong>in</strong> con-<br />

siderations such as these will help us<br />

come up with different plann<strong>in</strong>g solutions<br />

than those that issue as a result of the<br />

weekly reach approach and that are more<br />

defensible.<br />

Ephron avoids prescrib<strong>in</strong>g media plan<br />

options that feature extremely low weekly<br />

TRP levels. However, he never explicitly<br />

countermands the logic that leads to such<br />

solutions. Instead, he <strong>in</strong>troduces a consid-<br />

eration that serves the purpose of mandat-<br />

<strong>in</strong>g threshold TRP levels while bypass<strong>in</strong>g<br />

the issue of eifictiveness. Thus Ephron <strong>in</strong>-<br />

troduces the idea of adequate veach. “The<br />

RECENCY IN MEDIA PLANNING<br />

caveat,“ he says, “is we need to do this<br />

while ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g adequate weekly,<br />

monthly and quarterly reach levels, so we<br />

talk to enough people with the cam-<br />

paign.” As will be shown, this amounts to<br />

go<strong>in</strong>g around <strong>in</strong> those proverbial circles,<br />

for <strong>in</strong> practice reach never comes unac-<br />

companied by frequency. In the end, as<br />

we shall see, it becomes difficult to dist<strong>in</strong>-<br />

guish schedules that are developed <strong>in</strong> ac-<br />

cordance with Ephron’s plann<strong>in</strong>g criteria<br />

from those that were crafted <strong>in</strong> the heyday<br />

of effective frequency.<br />

Back to the data<br />

The s<strong>in</strong>gle-source data base m<strong>in</strong>ed by A-<br />

to-S LINK and later by John Philip Jones<br />

(1994) for relationships demonstrat<strong>in</strong>g the<br />

short-term sales efficacy of advertis<strong>in</strong>g is<br />

extraord<strong>in</strong>arily rich and reveal<strong>in</strong>g. What<br />

is of particular <strong>in</strong>terest is: this data base<br />

enables us to qtlant& the impact of adver-<br />

tis<strong>in</strong>g on short-term marketplace sales.<br />

Specifically, it enables us to take <strong>in</strong>to ac-<br />

count and assess the marketplace sales im-<br />

pact of such variables as (1) frequency of<br />

exposure, and (2) tim<strong>in</strong>g of exposure rela-<br />

tive to purchase occasion.<br />

In the follow<strong>in</strong>g, we will go back to the<br />

data base, i.e., review key f<strong>in</strong>d<strong>in</strong>gs, and<br />

discuss how these f<strong>in</strong>d<strong>in</strong>gs can best be<br />

adapted and applied. Our objective will<br />

be to determ<strong>in</strong>e approaches that help as-<br />

sure the development of media plans which<br />

maximize marketplace sales effectiveness.<br />

As will be shown <strong>in</strong> the follow<strong>in</strong>g, the<br />

s<strong>in</strong>gle-source data base enables us to de-<br />

velop and employ a modeled approach to<br />

media plann<strong>in</strong>g that reflects and takes<br />

<strong>in</strong>to account the actual marketplace dy-<br />

namics at work <strong>in</strong> the transactions occur-<br />

r<strong>in</strong>g between advertis<strong>in</strong>g and sales. The spe-<br />

cific model we will utilize analyzes and<br />

evaluates plans based on their ability to<br />

generate projected simulated marketplace<br />

sales. The critical components of this<br />

model are: (1) it is based on couevage of<br />

July . August 1997 JnvRnik Of !!wnlSln! RE!&!RCH 67


RECENCY IN MEDIA PLANNING<br />

purchase occasions, not reach and fre-<br />

quency, and (2) it <strong>in</strong>corporates s<strong>in</strong>gle-<br />

source-derived values which reflect the<br />

sales potency of an exposure(s) depend<strong>in</strong>g<br />

on tim<strong>in</strong>g (relative to purchase occasion)<br />

and frequency.<br />

The model is not a black-box-<br />

<strong>in</strong>corporat<strong>in</strong>g hidden assumptions and<br />

obscure formulae. It allows the planner to<br />

<strong>in</strong>put, test, and verify the effect of certa<strong>in</strong><br />

“what ifs,” such as:<br />

� What happens with different patterns of<br />

flight<strong>in</strong>g?<br />

� What is the effect of reduc<strong>in</strong>g the m<strong>in</strong>i-<br />

mum TRP level?<br />

Interest<strong>in</strong>gly, the model itself puts forth<br />

a variety of optimized plans-depend<strong>in</strong>g<br />

on how the parameters are stated. Thus<br />

the model is responsive to the planner’s<br />

judgments and does not produce the same<br />

set of cookie-cutter plans for any given<br />

budget/seasonal situation, as happens<br />

when such formulae as the 3+ effective<br />

frequency threshold pr<strong>in</strong>ciple or the op-<br />

timize one-week reach pr<strong>in</strong>ciple are<br />

imposed.<br />

In what follows below, we will look at a<br />

set of budget/seasonal requirements for a<br />

given hypothetical brand, show the<br />

“Ephron solutions” as aga<strong>in</strong>st various op-<br />

timized plans put forth by the model, and<br />

make some comparisons and evaluations.<br />

HOW ADVERTISING WORKS<br />

To reiterate, the follow<strong>in</strong>g conclusion was<br />

distilled by A-to-S LINK based on perus-<br />

<strong>in</strong>g s<strong>in</strong>gle-source data for 167 brands<br />

across 9 categories:<br />

� A s<strong>in</strong>gle exposure <strong>in</strong> close proximity to<br />

purchase occasion exerts a powerful <strong>in</strong>-<br />

fluence on sales.<br />

This statement expresses the concept of re-<br />

cency. However, it is just as important to<br />

recognize what sweep<strong>in</strong>g conclusions are<br />

not drawn <strong>in</strong> the above. One cannot read<br />

<strong>in</strong>to this statement-or, for that matter,<br />

draw from the base data-such conclu-<br />

TABLE 1<br />

Value of Exposures: Effect of Tim<strong>in</strong>g and Frequency<br />

Measured by % Increase <strong>in</strong> Brand Share<br />

Days Before Purchase Occasion<br />

. . . . . .<br />

Exposures 1 2 7 14 21 28<br />

. . . . . . . . . .<br />

l+ 23 16 13 10 10 9<br />

. . . . . . . . . . . . . .<br />

2+ 27 11 17 10 11 11<br />

. . . . . . .<br />

3+ 23 27 15 14 14<br />

. . . . . .<br />

4+ 32 24 20 19 16<br />

. . . . . . . . . . . . . . .<br />

5+ 21 22 20 17<br />

. . . . . . . . . . . . . . . . . . . .<br />

6+ 28 21 23 18<br />

. . . . . . . . . . . . . . .<br />

8+ 38 29 26 22<br />

. . . . .<br />

lO+ 24 28 23<br />

. . . . . . . . . . . . . .<br />

12+ 31 29 24<br />

. . . . . . . . . . . . . . . . . . . . .<br />

20+ 45<br />

. . . . . . . . . . .<br />

68 JllURilRL OF RllUERTlSlRG RESERRCH July � August 1997<br />

sions as: “one exposure is enough,” or<br />

“frequency is of no importance,” or “no<br />

significance need be attached to an expo-<br />

sure occurr<strong>in</strong>g <strong>in</strong> the second or third week<br />

prior to purchase occasion.”<br />

Table 1 illustrates how advertis<strong>in</strong>g ex-<br />

posures impact sales over time for a pro-<br />

totypical brand. The f<strong>in</strong>d<strong>in</strong>gs are ex-<br />

pressed as “scores” reflect<strong>in</strong>g share<br />

changes attributed to one or more ad ex-<br />

posures occurr<strong>in</strong>g with<strong>in</strong> a specified num-<br />

ber of days before purchase occasion.<br />

Thus the “23” <strong>in</strong> the upper left hand cor-<br />

ner is a score reflect<strong>in</strong>g the sales value of<br />

one or more ad exposures occurr<strong>in</strong>g one<br />

day before purchase occasion. (A literal<br />

translation is: a 23 percent higher brand<br />

share results among category purchasers<br />

receiv<strong>in</strong>g at least one OTS for the brand ad<br />

one day before purchase occasion.)<br />

Aga<strong>in</strong>, the “23“ expresses the very po-<br />

tent sales efficacy of an exposure occurr<strong>in</strong>g one<br />

day before purchase occasion. <strong><strong>Re</strong>cency</strong> is fur-<br />

ther corroborated when we observe how<br />

the sales efficacy scores <strong>in</strong>crease as we pe-<br />

ruse from right to left, i.e., as we move<br />

from scores reflect<strong>in</strong>g the somewhat more<br />

distant past to scores more closely reflect-<br />

<strong>in</strong>g the present.<br />

However, it is critical to note that the<br />

exposure account<strong>in</strong>g for the strong “23”<br />

sales score by no means stands alone. As<br />

this chart reveals, many of the same<br />

households receiv<strong>in</strong>g an exposure one day<br />

before purchase occasion also received<br />

one or more additional exposures over the<br />

past tzuo days as well as over the past seven<br />

days as well as over the past twenty-eight<br />

days, etc. Thus a considerable proportion<br />

of “exposed“ households <strong>in</strong>cluded <strong>in</strong> this<br />

sample received multiple exposures over<br />

the 2%day period shown; and these expo-<br />

sures (as revealed <strong>in</strong> Table 1) accounted-<br />

both <strong>in</strong>dividually and collectively-for a<br />

decided marketplace sales impact.<br />

What, then, of the “one exposure is enough”<br />

conceit? It is difficult-statistically-<br />

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to isolate a s<strong>in</strong>gle exposure and its sales<br />

effect (just as, <strong>in</strong> the phase of media imple-<br />

mentation, it is difficult to assure that a<br />

prospect receives one exposure and only<br />

one exposure dur<strong>in</strong>g some particular time<br />

span). “Enotlgh” said?<br />

Advertis<strong>in</strong>g support level requirements<br />

We return now to an observation stated at<br />

the outset of this discussion: while “re-<br />

cency” is just pla<strong>in</strong> common sense to<br />

many, it is nevertheless viscerally difficult<br />

for the same <strong>in</strong>dividuals to accept the idea<br />

of employ<strong>in</strong>g extremely low weekly GRP<br />

levels-whether or not it might appear<br />

that such levels can be justified for the<br />

sake of maximiz<strong>in</strong>g cont<strong>in</strong>uity. Does the<br />

logic or the evidence exist to override this<br />

visceral resistance?<br />

In the preced<strong>in</strong>g, we revisited the data<br />

and overturned some of the assumptions<br />

that have become identified (falsely) with<br />

“recency.” Frequency does matter, as has<br />

been shown (added frequency results <strong>in</strong><br />

added sales-albeit at a dim<strong>in</strong>ish<strong>in</strong>g rate<br />

of return). And, as we have also seen,<br />

when we speak of the sales efficacy of a<br />

s<strong>in</strong>gle ad exposure, we have to take <strong>in</strong>to ac-<br />

count that this efficacy has most likely<br />

been affected and determ<strong>in</strong>ed to some PX-<br />

tent by advertis<strong>in</strong>g activity tak<strong>in</strong>g place<br />

over preced<strong>in</strong>g weeks.<br />

What, then, of the belief so many con-<br />

t<strong>in</strong>ue to hold that some base support level<br />

is required to assure effective communica-<br />

tion <strong>in</strong> the marketplace? This belief-it<br />

seems to us-has not been conclusively<br />

disposed of by s<strong>in</strong>gle-source f<strong>in</strong>d<strong>in</strong>gs to<br />

date. As Helen Johnston has po<strong>in</strong>ted out<br />

(1995), <strong>in</strong> an environment <strong>in</strong> which “the<br />

corporate rule is that a m<strong>in</strong>imum GRP be<br />

imposed, very few brands will run less<br />

than that m<strong>in</strong>imum.” Certa<strong>in</strong>ly, dur<strong>in</strong>g<br />

the 1991-1993 lifetime of the Nielsen<br />

s<strong>in</strong>gle-source data base, the majority of<br />

advertised brands were runn<strong>in</strong>g sched-<br />

ules that adhered to certa<strong>in</strong> guidel<strong>in</strong>es on<br />

REGENCY IN MEDIA PLANNIb<br />

The planner’s task is to manage an outgo<strong>in</strong>g flow of aI<br />

exposures <strong>in</strong> such a way to <strong>in</strong>tercept these purchase oc<br />

casions and maximize the number of “hits” or “neal<br />

hits.”<br />

m<strong>in</strong>imum weekly GRP levels. Thus one or<br />

another tkwskold level of support is imp2icif<br />

when f<strong>in</strong>d<strong>in</strong>gs on the sales efficacy of ad-<br />

vertis<strong>in</strong>g are reported out of s<strong>in</strong>gle source.<br />

Col<strong>in</strong> McDonald addresses this issue<br />

with great delicacy (McDonald, 1996). Mc-<br />

Donald refers to fhe value of “cluster<strong>in</strong>g”<br />

exposures. He also shows that confusion<br />

still reigns when we discuss “optimums”<br />

and concludes “we are still thrown back<br />

almost wholly on ‘judgment.’ ”<br />

We will not address this issue further<br />

<strong>in</strong> fhis discussion or attempt to arrive<br />

at a judgment on one side or the other.<br />

Our view is: <strong>in</strong> the absence of clear-cut<br />

and conclusive evidence, this is an area<br />

where <strong>in</strong>formed planner judgment<br />

should prevail. Arbitrary strictures or<br />

formulae should not be imposed. Thus<br />

the model we will later demonstrate<br />

has been designed to advance t-he de-<br />

cision-mak<strong>in</strong>g process by provid<strong>in</strong>g<br />

ways to evaluate the “what if’s”-and<br />

to weigh the consequences of different<br />

possible courses of action as regards<br />

“m<strong>in</strong>imums” (McDonald, 1996).<br />

A COMPLEX TASK<br />

As we now turn to exam<strong>in</strong><strong>in</strong>g different<br />

plans and different plann<strong>in</strong>g approaches,<br />

let’s review aga<strong>in</strong> the complexity of the<br />

task faced by the media planner.<br />

Purchase occasions present themselves<br />

<strong>in</strong> an on-go<strong>in</strong>g flow. Each day, each week,<br />

one household or another will be <strong>in</strong> the<br />

marketplace mak<strong>in</strong>g a category purchase.<br />

The planner’s task is to manage an outgo-<br />

<strong>in</strong>g flow of ad exposures <strong>in</strong> such a way tc<br />

<strong>in</strong>tercept these purchase occasions am<br />

maximize the number of “hits” or “near<br />

hits.”<br />

Figure 1 helps us visualize the market.<br />

place situation that exists <strong>in</strong> vary<strong>in</strong>g forms<br />

<strong>in</strong> myriads of households. In this particu-<br />

lar <strong>in</strong>stance-illustrat<strong>in</strong>g a four-week pe-<br />

riod <strong>in</strong> one particular household--the<br />

purchase occasion occurs <strong>in</strong> week four<br />

and ad exposures for a particular brand<br />

occur <strong>in</strong> weeks one, two, and three. Keep<br />

<strong>in</strong> m<strong>in</strong>d that, as we have already learned,<br />

each of these exposures has a difleyent sales<br />

value. Thus the exposure <strong>in</strong> week three-<br />

occurr<strong>in</strong>g closer to purchase occasion-<br />

has a stronger sales value than the expo-<br />

sure <strong>in</strong> week one. Already it becomes ap-<br />

parent that the planner has much to<br />

conjure with.<br />

Now let us consider the special role<br />

played by frequency as illustrated <strong>in</strong> Fig-<br />

ure 1. On the one hand-and as tradition-<br />

ally understood-frequency plays a role<br />

<strong>in</strong> reiterat<strong>in</strong>g the message, i.e., it provides<br />

cont<strong>in</strong>u<strong>in</strong>g message re<strong>in</strong>forcement. On the<br />

other hand, it can also be seen now-<br />

given our understand<strong>in</strong>g of the recel?cy<br />

pr<strong>in</strong>ciple-that frequency provides spread,<br />

i.e., higker levels offYequency <strong>in</strong>crease the<br />

likelihood that an exposure will occur<br />

close to purchase occasion.<br />

<strong>Re</strong>cogniz<strong>in</strong>g the marketplace complexi-<br />

ties just illustrated, A-to-S LINK has, as<br />

we have said, developed a model<strong>in</strong>g ap-<br />

proach to come to the aid of the planner.<br />

This model<strong>in</strong>g approach is designed to<br />

take <strong>in</strong>to account the effect of exposures<br />

July . August 1997 JOUAllRl Of RDUEATlSlRG RESERRCH 69


RECENCY IN MEDIA PLANNING<br />

Weeks: 1<br />

Purchase occasions<br />

2 3 4<br />

E E E<br />

Exposures<br />

Figure 1 Flow of Exposures and Purchase Occasions<br />

occurr<strong>in</strong>g <strong>in</strong> the past week, the past two In the follow<strong>in</strong>g, we will contrast these<br />

weeks, and even the past 12 weeks prior approaches and show how-given the<br />

to purchase occasion. The model encom- same budget and market<strong>in</strong>g <strong>in</strong>put-they<br />

passes the complexities outl<strong>in</strong>ed above by result <strong>in</strong> quite different media plan solu-<br />

assign<strong>in</strong>g different sales values depend<strong>in</strong>g tions. In compar<strong>in</strong>g these approaches and<br />

on the tim<strong>in</strong>g of an exposure relative to their correspond<strong>in</strong>g solutions, we will<br />

purchase occasion and the frequency of ex- also try to demonstrate the special benefits<br />

posures. The model then evaluates and that accrue from model<strong>in</strong>g-at least <strong>in</strong><br />

scores a given plan based on estimated cases where a sound basis for such an ap-<br />

simulated sales. proach exists.<br />

Model<strong>in</strong>g aside, another possible ap-<br />

proach to deal<strong>in</strong>g with such complex<br />

plann<strong>in</strong>g issues is to try to simplify them<br />

and deduce easy-to-apply, formula-based<br />

courses of action. This is a time-honored<br />

approach, but one that carries with it cer-<br />

ta<strong>in</strong> dangers.<br />

The “weekly reach” approach adapted<br />

by Ephron represents such an attempt to<br />

simplify. Thus Ephron focuses on the sig-<br />

nificance of the <strong>in</strong>teractions between ex-<br />

posure and purchase occasion that occur<br />

with<strong>in</strong> the course of a s<strong>in</strong>gle week. He dis-<br />

counts the significance to the planner of<br />

exposures occurr<strong>in</strong>g <strong>in</strong> prior weeks-<br />

whether <strong>in</strong> terms of the role these expo-<br />

sures may play <strong>in</strong> provid<strong>in</strong>g added re<strong>in</strong>-<br />

forcement <strong>in</strong> the form of frequency or <strong>in</strong><br />

expos<strong>in</strong>g the message to households not<br />

reached dur<strong>in</strong>g the specimen week. He<br />

treats frequency as be<strong>in</strong>g of no practical<br />

significance to the planner whether it oc-<br />

curs dur<strong>in</strong>g the specimen week or not.<br />

“In practice” versus theoretical<br />

As we have said, for Erw<strong>in</strong> Ephron the<br />

idea of “schedul<strong>in</strong>g for weekly reach” and<br />

the “one-exposure-is-enough” concept are<br />

tied <strong>in</strong> with another. Thus Ephron ex-<br />

presses at least a qualified adherence to<br />

“one-exposure is enough” (i.e., “it’s not<br />

enough <strong>in</strong> all cases, but it does appear to<br />

be the most cost-effective use of the<br />

money”) and sets up “weekly reach“ as<br />

the practical approach he favors <strong>in</strong> the<br />

implementation phase of plann<strong>in</strong>g.<br />

Ephron identifies two “media goals”<br />

for “weekly reach plann<strong>in</strong>g,” as follows:<br />

� “the highest 52-week total of weekly<br />

target reach po<strong>in</strong>ts,” and<br />

� “a target reach of 35 for the average<br />

week, 65 for the month, and 80 for the<br />

quarter”<br />

70 JiURR!L Of Rl.lUERTlSlllG RESEARCH July . August 1997<br />

Ephron also says: “The cost effective<br />

way to buy the highest 52-week total of<br />

P<br />

weekly target reach po<strong>in</strong>ts is to limit tar-<br />

get rat<strong>in</strong>g po<strong>in</strong>ts to between 60 and 85 a<br />

week, disperse the schedules, and adver-<br />

tise for more weeks.”<br />

Of course, <strong>in</strong> establish<strong>in</strong>g a threshold<br />

range for weekly TRPs, Ephron is also,<br />

whether second-handedly or not, estab-<br />

lish<strong>in</strong>g a broad threshold range for four-<br />

week frequency. And at a weekly level of<br />

60 to 85 TRPs, the threshold frequency<br />

level Ephron <strong>in</strong> effect sets def<strong>in</strong>itely<br />

ranges <strong>in</strong> the 3+ area, that is to say, very<br />

much <strong>in</strong> the neighborhood of the goal that<br />

would have been set by a planner pursu-<br />

<strong>in</strong>g the “old” effective frequency thresh-<br />

old philosophy.<br />

After the rhetoric, what’s changed?<br />

Ephron calls for “more weeks, less<br />

weight,” but it is hard to see where this<br />

solution comes <strong>in</strong>to play <strong>in</strong> actuality.<br />

The critical test cases occur with brands<br />

that have relatively low media budgets<br />

when the planner is faced with acutely<br />

difficult trade-offs <strong>in</strong> evaluat<strong>in</strong>g whether<br />

toflight at comfortable weekly TRP levels or<br />

opt for moye cont<strong>in</strong>uity at lower weekly TRP<br />

levels. How to decide? So far as we can<br />

tell, <strong>in</strong> follow<strong>in</strong>g Ephron’s “media goals,”<br />

the planner makes roughly the same deci-<br />

sions <strong>in</strong> these cases as he or she would<br />

have made before recency. Ephron’s pro-<br />

scriptions and remedial warn<strong>in</strong>gs appear<br />

to apply only at relatively high budget lev-<br />

els, where they operate to prevent plan-<br />

ners from choos<strong>in</strong>g flight<strong>in</strong>g options sim-<br />

ply for the sake of pil<strong>in</strong>g up extra fre-<br />

quency well above traditional threshold<br />

levels.<br />

And the model tells us<br />

We will exam<strong>in</strong>e three prototype plans <strong>in</strong>-<br />

tended to illustrate differ<strong>in</strong>g representa-<br />

tive approaches. The annual budget <strong>in</strong><br />

each case is $4,000,000. The target audi-<br />

ence is women 25 to 54. Sales decl<strong>in</strong>e pro-<br />

nouncedly <strong>in</strong> the summer. For each repre-<br />

sentative plan, we have programmed a<br />

F


specific daypart selection to optimize one-<br />

week reach: the elements <strong>in</strong>cluded are<br />

prime, day, syndication, and cable.<br />

The three prototype plans are as<br />

follows:<br />

1. “Traditional” (see Figure 2). This plan<br />

is consistent with 3+ effective frequency<br />

threshold requirements. Fifty-five weekly<br />

TRPs are utilized, result<strong>in</strong>g <strong>in</strong> a four-<br />

week reach and frequency of 74.0/3.0.<br />

Fourteen weeks of activity are afford-<br />

able, which are concentrated <strong>in</strong> four-<br />

and five-week blocs dur<strong>in</strong>g the higher<br />

seasonal sales periods. (In Figure 2 and<br />

the ensu<strong>in</strong>g plan flow charts, media ac-<br />

tivity is <strong>in</strong>dicated via “bars” and sales<br />

are shown via either a solid l<strong>in</strong>e [base<br />

sales] or a dotted l<strong>in</strong>e [<strong>in</strong>cremental<br />

sales achieved as a result of planned<br />

media activity].)<br />

2. “Weekly <strong>Re</strong>ach” (see Figure 3). This<br />

plan is designed to meet Ephron’s re-<br />

quirements: it employs 60 weekly TRPs<br />

for the sake of adequate reach. It also em-<br />

ploys “bloc” schedul<strong>in</strong>g to meet<br />

Ephron’s requirement for at least a 65<br />

monthly reach. Activity is scheduled<br />

dur<strong>in</strong>g high seasonal sales periods. Av-<br />

erage four-week reach and frequency is<br />

76.0/3.2. (This plan meets most of<br />

Ephron’s requirements, though not all.<br />

It does not, for <strong>in</strong>stance, generate an 80<br />

reach <strong>in</strong> all advertised quarters-due to<br />

choices made with<strong>in</strong> the available<br />

dollars.)<br />

3. “Model” (see Figure 4). This plan em-<br />

ploys 55 weekly TRPs-to test what<br />

RECENCY IN MEDIA PLANNING<br />

happens if we respect “traditional”<br />

m<strong>in</strong>imums. However, plan schedul<strong>in</strong>g<br />

is handled differently. No restrictions<br />

on maximum hiatus periods nor<br />

any requirement to schedule <strong>in</strong> blocs<br />

has been imposed. Instructed to allo-<br />

cate <strong>in</strong> accordance with sales, the<br />

Model <strong>in</strong>terest<strong>in</strong>gly schedules media<br />

activity <strong>in</strong> the form of free stand<strong>in</strong>g<br />

zueeks throughout the year. Lower<br />

summer seasonality is recognized by<br />

schedul<strong>in</strong>g longer hiatuses dur<strong>in</strong>g<br />

these periods.<br />

Comparison A critical comparison to take<br />

under consideration is coverage of purchase<br />

occasions (see Table 2). As expected, the<br />

“traditional” plan and the “weekly reach”<br />

plan perform comparably <strong>in</strong> terms of both<br />

I 80 , 25000<br />

Week #<br />

Figure 2 Traditional/Standard Plan-55 TRPs Weekly M<strong>in</strong>imum<br />

Week #<br />

Figure 3 Weekly <strong>Re</strong>ach Plan-60 TRPs Weekly M<strong>in</strong>imum<br />

) Prlme/Synd/Da’y/Cable<br />

- Base Sales<br />

-- - - Incremental Sales<br />

I Prime/Synd/Day/Cable<br />

- Base Sales<br />

- - - - Incremental Sales<br />

July . August 1997 JIIURRRL Of RllUERTlSlRG RESEARCH 71


RECENCY IN MEDIA PLANNING<br />

80 ,<br />

Week #<br />

Figure 4 Model Plan-55 TRPs Weekly M<strong>in</strong>imum<br />

TABLE 2<br />

Coverage of Purchase Occasions<br />

. . . . . . .<br />

One Week<br />

. . . . . .<br />

Four Week<br />

. . . . . .<br />

Traditional<br />

. .<br />

Plan<br />

. . . .<br />

9.9%<br />

. . . . .<br />

21.0%<br />

. . .<br />

Weekly<br />

. .<br />

<strong>Re</strong>ach<br />

. . .<br />

9.8%<br />

. . . . .<br />

21.4%<br />

. . . . .<br />

Model<br />

. . .<br />

Plan<br />

. . . . . . . .<br />

8.7%<br />

. . .<br />

29.0%<br />

. . . .<br />

one-week and four-week coverage of pur-<br />

chase occasions. The “Model” plan, how-<br />

ever, while not perform<strong>in</strong>g as well as the<br />

others <strong>in</strong> terms of one-week coverage (due<br />

to some media activity scheduled dur<strong>in</strong>g<br />

low seasonal summer sales periods), sig-<br />

nificantly outperforms the “traditional” and<br />

“weekly reach’ plans <strong>in</strong> terms offotlr-week<br />

coverage of purchase occasions.<br />

The Model, as we have said, first devel-<br />

ops coverage of purchase occasions and<br />

next applies the appropriate sales scores<br />

to determ<strong>in</strong>e the “w<strong>in</strong>n<strong>in</strong>g plan” based on<br />

“simulated brand share <strong>in</strong>creases (cume<br />

basis).” (The qualifier “simulated” is used<br />

because the Model abstracts such consid-<br />

erations as pric<strong>in</strong>g, coupon<strong>in</strong>g, promo-<br />

tional activity, etc., <strong>in</strong> its analysis and thus<br />

the “sales score” produced by the Model<br />

cannot be taken as predictive of actual<br />

marketplace sales.)<br />

Simulated share <strong>in</strong>crease scores for<br />

these plans are as follows:<br />

72 JIlURllRL Of RllUERTlSlRR RESEARCH July . August 1997<br />

� “Traditional” +3.63%,<br />

� “Weekly <strong>Re</strong>ach” +3.68%1<br />

� “Model“ +4.56%1<br />

The “Model” plan w<strong>in</strong>s-by almost a<br />

one-third marg<strong>in</strong>! Not surpris<strong>in</strong>gly-s<strong>in</strong>ce<br />

they look so much alike-the “tradi-<br />

tional” plan and the “weekly reach” plan<br />

generate almost identical scores.<br />

Commentary The Model “knows,” of<br />

course, that frequency makes a difference<br />

and that exposures <strong>in</strong> preced<strong>in</strong>g weeks ex-<br />

ert sales effects that carry over to the “cur-<br />

rent week.” It therefore not only evaluates<br />

all three plans based on these consider-<br />

ations, it also designs “its own plan” <strong>in</strong><br />

accordance with them.<br />

The key strategic advantage of the<br />

“w<strong>in</strong>n<strong>in</strong>g plan“ is that it <strong>in</strong>creases undu-<br />

plicated average four-week coverage of pur-<br />

chase occasions through the tactic of em-<br />

ploy<strong>in</strong>g stand-alone weeks. Aga<strong>in</strong>, the<br />

Model knows a given purchase occasion<br />

25000<br />

I Prlme/Synd/Day/Cable<br />

-Base Sales<br />

- - - - Incremental Sales<br />

“hit” has value even if it occurs as a result<br />

of an exposure <strong>in</strong> some preced<strong>in</strong>g week.<br />

Thus <strong>in</strong> this case a schedule of stand-alone<br />

weeks-separated by a series of appropri-<br />

ate Model-determ<strong>in</strong>ed <strong>in</strong>terven<strong>in</strong>g hiatus<br />

periods-maximizes the number of effec-<br />

tive hits.<br />

Aga<strong>in</strong>, it is critical to note that neither<br />

the “weekly reach’ plan nor the “Model”<br />

plan makes any attempt to extend conti-<br />

nuity beyond the 14 weeks covered <strong>in</strong> the<br />

“traditional plan.” Thus, <strong>in</strong> the follow<strong>in</strong>g,<br />

we will use the Model to look at plans that<br />

exemplify the “more weeks, less weight”<br />

pr<strong>in</strong>ciple.<br />

We will look at two plans that provide<br />

“more weeks, less weight,” as follows:<br />

� 35 TRPs/week over 22 weeks (see<br />

Figure 5)<br />

� 15 (average TRPs/week over 52 weeks<br />

(see Figure 6)<br />

Comparison Coverage of purchase occa-<br />

sions is shown <strong>in</strong> Table 3. It is very <strong>in</strong>ter-<br />

est<strong>in</strong>g to note that no dramatic <strong>in</strong>crease <strong>in</strong><br />

four-week coverage of purchase occasions<br />

occurs as we move from 55 TRPs/wk/lS<br />

wks to 15 TRPs/wk/52 wks.<br />

Simulated share <strong>in</strong>crease scores work<br />

out as follows:<br />

� 55 TRP m<strong>in</strong>imum/week +4.56%<br />

1<br />

I<br />

.<br />

.<br />

ii<br />

0


c<br />

RECENCY IN MEDIA PLANNING<br />

80 I 25000<br />

60 20000<br />

cn<br />

B 40 15000 g<br />

u<br />

20<br />

10000<br />

5000<br />

iI<br />

0 0<br />

Week #<br />

Figure 5 More Weeks, Less Weight-35 TRPs Weekly M<strong>in</strong>imum<br />

LZX Prime/Synd/Day/Cable<br />

- Base Sales<br />

- - - - Incremental Sales<br />

60 20000<br />

;<br />

ul<br />

40 15000 g’<br />

10000 I<br />

20<br />

5000<br />

0 0<br />

Figure 6 More Weeks, Less Weight-15 TRPs Weekly (Average)<br />

TABLE 3<br />

Coverage of Purchase Occasions<br />

One Week Four Week<br />

. . . . . . . , . . . . . . . . . . . . . . . . . . . , . . .<br />

55 Weekly TRP Plan 8.7 29.0<br />

. . . . . . . . . . . . . . . . , . . . . . . , . .<br />

35 Weekly TRP Plan 10.4 29.3<br />

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . I . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..................................<br />

15 Weekly (average) TRP Plan 13.0 30.2<br />

. . . . . . . . . . . . . . . . . . . . . . . , .<br />

� 35 TRP m<strong>in</strong>imum/week +4.62%<br />

@ 15 TRP/average week +4.78%<br />

Commentary These results allow plen-<br />

ty of room for the planner to exercise<br />

judgment.<br />

While cont<strong>in</strong>uity w<strong>in</strong>s, the ga<strong>in</strong>s shown<br />

<strong>in</strong> simulated sales for go<strong>in</strong>g from 13 weeks<br />

of activity to 22 weeks to 52 weeks are<br />

certa<strong>in</strong>ly not as great as might have been<br />

expected-and probably not great enough<br />

to override possible concerns over run-<br />

n<strong>in</strong>g schedules at drastically lowered<br />

weekly TRP levels. (Aga<strong>in</strong>, among the rea-<br />

sons why the Model comes up with this<br />

somewhat surpris<strong>in</strong>g result are: it gives<br />

some credit forfrequency-which can “pile<br />

up” when advertis<strong>in</strong>g is concentrated<br />

- Base Sales<br />

- - - - Incremental Sales<br />

over fewer weeks-and for carry-over ef-<br />

fects-which somewhat mitigate the effect<br />

of hiatuses.)<br />

COMPETITIVE ADVERTISING<br />

To date, the Model does not take <strong>in</strong>to ac-<br />

count competitive advertis<strong>in</strong>g and com-<br />

petitive “share of voice.”<br />

The issue of “share of voice” presents<br />

itself for our attention, however, when we<br />

go back and re<strong>in</strong>spect the “traditional“<br />

plan (see Figure 2) as aga<strong>in</strong>st the “Model”<br />

plan (see Figure 4).<br />

Suppose, for <strong>in</strong>stance, we represent<br />

advertiser A and run the “Model” plan.<br />

Suppose further that our chief competi-<br />

tor, advertiser B, runs the “traditional”<br />

plan.<br />

As can be seen, dur<strong>in</strong>g “prime” sea-<br />

July . August 1997 30URllRL Of ROUERTISIRR RESEARCH 73


RECENCY IN MEDIA PLANNING<br />

sonal sales periods (weeks 1-17 and 46-<br />

50), advertiser B seriously outguns adver-<br />

tiser A due to much more concentrated<br />

schedul<strong>in</strong>g. On a “share of voice” basis,<br />

advertiser A generates 385 TRPs (55<br />

TRPs/week over seven weeks)-or 33<br />

percent of the total-and advertiser B gen-<br />

erates 770 TRPs (55 TRPs/week over four-<br />

teen weeks) or 67 percent of the total. The<br />

question is: Does advertiser A effectively<br />

compensate for this by advertis<strong>in</strong>g dur<strong>in</strong>g<br />

lower seasonal periods when advertiser B<br />

is not represented at all?<br />

Ephron answers the “share of voice”<br />

question by sett<strong>in</strong>g it up as a comparison<br />

between an advertiser who flights and<br />

runs at high frequency levels as aga<strong>in</strong>st an<br />

advertiser who employs cont<strong>in</strong>uity at<br />

more optimized levels. In such a compari-<br />

son, the latter advertiser always “w<strong>in</strong>s,“<br />

as the added frequency piled up dur<strong>in</strong>g<br />

periods of concentrated advertis<strong>in</strong>g has<br />

less value than cont<strong>in</strong>uity. However,<br />

Ephron’s comparison assumes every-<br />

one is play<strong>in</strong>g by his rules as opposed<br />

to runn<strong>in</strong>g some of the more creative,<br />

variegated schedules featured <strong>in</strong> this<br />

discussion.<br />

Aga<strong>in</strong>, at present, “model<strong>in</strong>g” tools are<br />

not available to def<strong>in</strong>itively answer the<br />

question raised <strong>in</strong> the above: if the adver-<br />

tiser has created an “optimized“ plan ac-<br />

cord<strong>in</strong>g to the pr<strong>in</strong>ciple of uecency, will<br />

this still be the best plan-the “w<strong>in</strong>n<strong>in</strong>g<br />

plan”-regardless of what competitors<br />

do?<br />

CONCLUSION<br />

In redef<strong>in</strong><strong>in</strong>g vecmcy, we have affirmed<br />

aga<strong>in</strong> the critical importance played by<br />

tim<strong>in</strong>g <strong>in</strong> determ<strong>in</strong><strong>in</strong>g the sales efficacy of<br />

an ad exposure. However, we have sought<br />

to show that other considerations play a<br />

critical role as well and must be taken <strong>in</strong>to<br />

account when recency is applied <strong>in</strong> media<br />

plann<strong>in</strong>g. Thus frequency can play an im-<br />

portant role <strong>in</strong> re<strong>in</strong>forc<strong>in</strong>g the message<br />

and <strong>in</strong> spread<strong>in</strong>g exposures over time.<br />

Also, the carry-over sales effect of an ex-<br />

posure from one week to another can pro-<br />

vide message re<strong>in</strong>forcement as well as en-<br />

hanced coverage of purchase occasions<br />

and thus mitigate the effect of hiatuses.<br />

The <strong>in</strong>terplay of factors and consider-<br />

ations such as these <strong>in</strong> the marketplace<br />

presents the planner with a daunt<strong>in</strong>g chal-<br />

lenge. What we have tried to demonstrate<br />

<strong>in</strong> this discussion is how a model<strong>in</strong>g ap-<br />

proach based on s<strong>in</strong>gle-source f<strong>in</strong>d<strong>in</strong>gs<br />

can provide the planner with a highly so-<br />

phisticated tool to meet and cope with this<br />

challenge.<br />

We also feel that-<strong>in</strong> an area <strong>in</strong> which<br />

one can rely on so few absolute certa<strong>in</strong>-<br />

ties-a great strength of the particular<br />

Model demonstrated <strong>in</strong> this discussion is<br />

that it enables the planner to balance and<br />

weigh the implications of various what ifs.<br />

And f<strong>in</strong>ally, <strong>in</strong> this regard, this Model also<br />

offers the potential that we can extend the<br />

frontiers of what it may become possible<br />

to “play with.” Thus, to provide just one<br />

example, the Model offers, as a possible<br />

next step <strong>in</strong> its development, the opportu-<br />

nity to play “what if’ games with how the<br />

implications of vecency play out <strong>in</strong> the<br />

arena of competitive advertis<strong>in</strong>g. @<br />

WALTER REICHEL IS manag<strong>in</strong>g partner of A-to-S LINK.<br />

Before this, he was executive vice president, world<br />

wide dlrector of media and programm<strong>in</strong>g at Ted Bates<br />

WorldwIde. In this capacity, he developed and<br />

implemented what became known as the 5% solution,<br />

a strategic research-based approach for allocatmg<br />

dollars to cable to compensate for declm<strong>in</strong>g network<br />

audiences.<br />

74 JOURllAt Of RllUERTlSl~G RESERRCH July � August 1997<br />

LESLIE WOOD is responsible for design<strong>in</strong>g and<br />

the Adlmpact measure. Utlllr<strong>in</strong>g the Adlmpact results,<br />

she conceived, programmed, and enhanced the<br />

Adlmpact <strong>Media</strong> Model, which provides a more<br />

sophisticated measure than reach and frequency with<br />

which to measure and optimize the Impact of<br />

advenislng on sales. She has also developed a<br />

measure of wear-out us<strong>in</strong>g currently available data.<br />

Pnor to A-to-S L<strong>in</strong>k, Leslie was senior vice president<br />

director of media research at Backer SpIelvogel Bates<br />

and senior vice president dlrector of media<br />

<strong>in</strong>formation and analysis division at Ted Bates. While<br />

there she was responsible for the first Introduction of<br />

PCs to an adverils<strong>in</strong>g agency, created and<br />

programmed many media plannmg systems, and<br />

wrote extensively on the effects and proper response<br />

to the new media technologies.<br />

REFERENCES<br />

EPHRON, ERWIN. “More Weeks, Less Weight:<br />

The Shelf-Space Model of Advertis<strong>in</strong>g.”<br />

Journal of Advertis<strong>in</strong>g <strong>Re</strong>search 35, 3 (1995):<br />

18-23.<br />

JOHNSTON, HELEN. “<strong>Re</strong>search and <strong>Media</strong><br />

Schedul<strong>in</strong>g.” Journal of Advertis<strong>in</strong>g <strong>Re</strong>search 36,<br />

6 (1995): RC l-4.<br />

JONES, JOHN PHILIP. “When Ads Work: New<br />

Proof of How Advertis<strong>in</strong>g Triggers Sales.” In<br />

Transcript Proceed<strong>in</strong>gs of fhe ARF Effective Fre-<br />

quency <strong>Re</strong>search Day. New York: Advertis<strong>in</strong>g<br />

<strong>Re</strong>search Foundation, 1994.<br />

MCDONALD, COLIN. Advertis<strong>in</strong>g <strong>Re</strong>ach and Fre-<br />

quency: Maximiz<strong>in</strong>g Advertis<strong>in</strong>g <strong>Re</strong>sults Through<br />

Effective Frequency. New York and L<strong>in</strong>coln-<br />

wood, IL: Association of National Advertiser<br />

and NTC Bus<strong>in</strong>ess Books, 1996.<br />

implementmg advertis<strong>in</strong>g research techniques for PAPALIAN, EDWARD. “New Scanner-Based<br />

A-to-S LINK. Through extensive use of smgle-source Analysis System Tracks Sales <strong>Re</strong>sults for<br />

data mcludmg IRl’s BehavlorScarFs ScanAmerIca’s TV Ad Campaigns.” Marketsezse, May<br />

and NPD/Nlelsen’s s<strong>in</strong>gle-source data, she developed 1992.<br />

GI<br />

UI<br />

Ci

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