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<strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong><br />
INNOVATION<br />
RESEARCH<br />
BUSINESS<br />
ENVIRONMENT<br />
ENVIRO<br />
TECHNO
In keeping with <strong>TCS</strong>’ commitment to Conserve the Environment<br />
we have published <strong>TCS</strong> <strong>Research</strong> <strong>Report</strong> digitally, saving paper.<br />
Contents<br />
Leading with Innovation in Difficult Times Mr S. Ramadorai, CEO & MD<br />
Business Focus in <strong>TCS</strong> Innovations N. Chandrasekaran, COO<br />
Adding Value to Customers through Innovation K. Ananth Krishnan, CTO<br />
From the <strong>Research</strong> Advisory Board<br />
Expanding the Software <strong>Research</strong> Footprint Prof. Jeffrey Ullman<br />
R&D at <strong>TCS</strong>: A Turning Point? Prof. Krithi Ramamritham<br />
Innovating with Global Relevance Prof. V S Subrahmanian<br />
Innovation Governance Boards<br />
Business Oriented themes<br />
Promote Business Agility<br />
Optimise Enterprise Knowledge<br />
Conserve the Environment<br />
Enhance Health Care<br />
Manage Enterprise Risk and Compliance<br />
IT Oriented themes<br />
Improve Operational Efficiency<br />
Application Development and Management<br />
Engineering and Industrial Services<br />
Simplify and Transform<br />
Foster Information Ubiquity<br />
Enable Understanding of Customers and Markets<br />
Enrich User Experience<br />
Business Unit Labs<br />
<strong>TCS</strong> Innovation Labs - CMC<br />
<strong>TCS</strong> Innovation Labs - Engineering & Industrial Automation<br />
<strong>TCS</strong> Innovation Labs - Retail<br />
<strong>TCS</strong> Innovation Labs - Telecom<br />
<strong>TCS</strong> Innovation Labs - Travel & Hospitality<br />
<strong>TCS</strong> Innovation Labs - Insurance<br />
Innovation Functions<br />
TM<br />
<strong>TCS</strong> Co-Innovation Network (COIN )<br />
Emerging Technology Companies<br />
Strategic Alliances<br />
Academic Alliances<br />
Incubation Group<br />
iGTM, ISU Interface and Integration Lab<br />
iConnect<br />
People<br />
Special Features<br />
<strong>TCS</strong> Top 10 - Quest for the Best Coders<br />
Web 2.0 platforms get together “Smart Mobs” in <strong>TCS</strong><br />
Appendices<br />
Events<br />
Visitors<br />
Publications<br />
Contribution to Industry Standards and Proposals<br />
Patents<br />
Honours and Awards<br />
03<br />
<strong>09</strong><br />
15<br />
16<br />
38<br />
51<br />
62<br />
82<br />
85
USINESS<br />
technology<br />
While the global economy is changing beyond<br />
recognition, innovation and co-innovation<br />
partnerships will help to keep pace with, and stay<br />
ahead of, that change. Historically, <strong>TCS</strong> has shown<br />
the capacity to innovate and lead change.
Leading with Innovation in Difficult Times<br />
S. Ramadorai, CEO & MD<br />
In a challenging environment, <strong>TCS</strong> depends on its capacity to innovate and stay nimble.<br />
This core value is in line with our Group’s vision of being ahead of the curve, investing in<br />
the future and delivering excellence. It is significant that this year the <strong>Tata</strong> Group has been<br />
voted among the most innovative companies in the world (ranked 4th in Asia and 8th in<br />
Europe; ranked 13th in North America).<br />
This has been a tough year for our industry and for our customers. There have been issues<br />
for businesses not only in the financial services industry, but also in telecom, hi-tech and<br />
manufacturing industries. There is an energy crisis looming ahead. Consumer confidence<br />
is plummeting. While the global economy is changing beyond recognition, innovation<br />
and co-innovation partnerships will help to keep pace with, and stay ahead of, that<br />
change.<br />
Historically, <strong>TCS</strong> has shown the capacity to innovate and lead change. We have been able<br />
to adapt quickly to new requirements and changing business scenarios. <strong>TCS</strong> transformed<br />
its operating model in <strong>2008</strong> and redefined markets in order to stay close to customers. We<br />
have also innovated on business and service models. Similarly, our research focus today<br />
has adapted to our customer goals. <strong>TCS</strong> R&D now focuses on several outcomes our<br />
customers desire: increased productivity and efficiency, simplification and transformation,<br />
agility, and risk management.<br />
This is also a good time to speed up learning processes. We believe in applying<br />
technology for learning, information sharing and collaboration at many levels within and<br />
outside the organization - from individuals, to corporations, communities and countries,<br />
on to a global scale.<br />
Our Co-innovation network creates a multi stakeholder community that enables a flow of<br />
ideas, some of them disruptive, anticipating needs in a changing market scenario. We<br />
have been able to leverage our partners’ capabilities not just for creation of intellectual<br />
property, but for innovating on business models and jointly creating and capturing value<br />
across the business value chain. We see great opportunity in leveraging global networks<br />
to address problems in healthcare, the environment and energy.<br />
Rather than looking at the market as a constraining factor, we should look at it as an<br />
opportunity that will spur innovation. It is a time to address issues that our customers<br />
face, to keep us as well as our customers, ahead of competition and to reinforce our<br />
leadership position in the IT industry.<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong><br />
4
ECURITY<br />
Innovation is a key element in <strong>TCS</strong>' ability to deliver<br />
excellence. IT Innovation is no longer just about<br />
technology. We expect it to drive process efficiencies<br />
and trigger business model innovation. We see<br />
technology-process-business models as interlinked and<br />
the need to recast one, catalyzes innovation in the<br />
others. Our customers derive best benefits when we<br />
help IT departments enable new business models.and<br />
end-user experience.
Business Focus in <strong>TCS</strong> Innovations<br />
N.Chandrasekaran, COO<br />
Innovation is a key element in <strong>TCS</strong>' ability to deliver excellence. IT Innovation is no longer<br />
just about technology. We expect it to drive process efficiencies and trigger business<br />
model innovation. We see technology-process-business models as interlinked and the<br />
need to recast one, catalyzes innovation in the others. Our customers derive best benefits<br />
when we help IT departments enable new business models.<br />
This gains urgency in the current scenario. Customers are demanding greater dynamism<br />
from their IT infrastructure and application environment to address current challenges.<br />
<strong>Research</strong> at <strong>TCS</strong> has aligned itself more closely to customer's challenges today- with a<br />
sharp focus on agility and productivity. The theme based approach to research is oriented<br />
to meeting customer expectations both in terms of business and IT. <strong>TCS</strong> full services play<br />
also incorporates R & D initiatives.<br />
This year several of our global customers have lauded <strong>TCS</strong>' innovative solutions and<br />
approaches. We won Ferrari's Innovation Award for “excellent involvement in activities of<br />
design and contribution towards innovation.” TESCO rated our ideas “fantastic” and<br />
awarded us for innovation. We have also won accolades from several other customers<br />
who have used our R and D inputs.<br />
This year <strong>TCS</strong> has won, and influenced numerous customer wins, based on its research<br />
capabilities. SURe, an application for managed evolution of IT plants, from <strong>TCS</strong> Innovation<br />
Labs – TRDDC, is creating an overall vision and strategy for optimization and<br />
transformation of entire IT infrastructure for a telecom major. Corporate Tools Group has<br />
brought to our customers across verticals several tools that can enhance productivity and<br />
reduce costs. MasterCraft – an integrated framework for application development – for<br />
instance has been an enabler for <strong>TCS</strong> Financial Services<br />
We are working with our customers in enabling them to enter emerging markets and<br />
innovate on their business models. The incubation group in the Corporate Technology<br />
Organisation is testing out big bets that will help us enter new markets and create non<br />
linear growth.<br />
<strong>TCS</strong> Co-innovation Network has offered our customers access to leading edge<br />
technologies, options in co innovating, and cost effective ownership models. Several<br />
solutions have been created in collaboration with our COIN partners in emergent<br />
technologies. Compliance solutions, Security applications and Dynamic pricing tools are a<br />
few that have created delight amongst key customers.<br />
Going forward we will draw upon <strong>TCS</strong> Innovation Labs, the Co-innovation network and<br />
other arms of the CTO to increase operational efficiencies and boost business benefits<br />
both for our customers and ourselves<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong><br />
6
ESEARCH<br />
INNOVATION<br />
The <strong>TCS</strong> CTO and R&D Organisation aligns itself<br />
closely to support <strong>TCS</strong>'s business objectives. iConnect,<br />
the Innovations marketing group in <strong>TCS</strong>, owns the<br />
mission of facilitating better communication between<br />
the CTO and R&D organization, and all of <strong>TCS</strong>'s<br />
internal and external stakeholders.
Adding Value to Customers through Innovation<br />
K Ananth Krishnan, CTO<br />
The <strong>TCS</strong> CTO and R&D Organisation aligns itself closely to support<br />
<strong>TCS</strong>'s business objectives. iConnect, the Innovations marketing<br />
group in <strong>TCS</strong>, owns the mission of facilitating better<br />
communication between the CTO and R&D organization, and all<br />
of <strong>TCS</strong>'s internal and external stakeholders. The Innovations Go-tomarket<br />
team supports our sales teams to win new business. The<br />
ISU interface works on creating solutions based on R&D from the<br />
Innovation Labs and our Co-Innovation partners. Co-Innovation<br />
comes alive for our customers in 'Co-Innovation Days' held for<br />
each strategic customer.<br />
Our Co-innovation Network continues to expand, forging new<br />
alliances. We have created stronger links with Indian Institutes of<br />
Technology; we are working with several startups on leading edge<br />
solutions in GPRS and RFID (for asset tracking), Analytics (for<br />
dynamic pricing), and Web 2.0 (Enterprise networking and<br />
collaboration) for our customers; and we are also studying our<br />
own carbon footprint, to further our internal green initiative, with<br />
TM<br />
several <strong>TCS</strong> COIN partners. We continue to help customers create<br />
their own innovation networks based on our network.<br />
The CTO Incubation Group, focusing on big bets from 'Inception<br />
to Implementation,' has made good progress with solutions and<br />
services in the areas of advertising ecosystems, mobile valueadded<br />
services and digital devices. The Corporate Tools group<br />
promotes the use of tools and enables our business units to<br />
deliver continuously improving productivity and quality of<br />
services to our customers.<br />
Internally, <strong>TCS</strong> CTO and R&D sponsored several initiatives to foster<br />
<strong>TCS</strong>'s culture of innovation. The <strong>TCS</strong> Top10 coding challenge,<br />
which was open to associates across organizational units in the<br />
enterprise, created a buzz among programmers in every region<br />
and geography. Web 2.0 platforms such as JustAsk and IdeaMax<br />
were deployed to capture tacit knowledge as well as innovative<br />
ideas within the enterprise and were eagerly adopted.<br />
Our R&D organization has grown. We have more than doubled the<br />
number of PhDs in <strong>TCS</strong> R&D and have attracted top talent from<br />
notable universities across the world. Our research internship<br />
program brings interns from many world class universities to our<br />
labs.<br />
We have hosted, and participated in, several events creating a rich<br />
and interactive environment for our researchers. The 7th <strong>TCS</strong><br />
Excellence in Computer Science Week (TECS Week 20<strong>09</strong>) was held<br />
at the <strong>TCS</strong> Innovation Labs - TRDDC with experts of international<br />
repute delivering a series of lectures. Senior <strong>Research</strong>ers from <strong>TCS</strong><br />
Innovation Labs were a part of the prestigious Stanford<br />
Engineering Symposium, India. <strong>TCS</strong> Academic Interaction Meet –<br />
Sangam – held its 10th conclave this year and showcased<br />
innovation at <strong>TCS</strong>. The delegates, heads from noted institutions of<br />
research and higher education, visited several <strong>TCS</strong> Innovation<br />
Labs. TACTiCS - <strong>TCS</strong> Technical Architects' Conference, was held in a<br />
distributed, “Green” format this year and had over 500 delegates in<br />
4 events held across 35 locations connected by collaboration<br />
tools, video conferencing, and even a 'Second Life' presence.<br />
This year has been a watershed year with respect to Intellectual<br />
Property creation. We have redefined our IP strategy with a view<br />
to building a stronger portfolio for future monetization,<br />
collaboration and risk mitigation. We have been granted 42<br />
patents so far in multiple country jurisdictions, and another 190+<br />
are in various phases of approval.<br />
Our efforts have won many awards. <strong>TCS</strong> Mobile Agro Advisory<br />
Solution won the Wall Street Journal Innovation Technology<br />
Award for <strong>2008</strong> in the wireless category and the Golden Peacock<br />
Innovation Award. Scientists from <strong>TCS</strong> Innovation Labs won <strong>Tata</strong><br />
Innovation Day Awards. Infoworld ranked <strong>TCS</strong>'s Global Certainty<br />
IdeaStorm in its list of Top 100 Innovative IT Projects. Many of our<br />
researchers and Scientists have won individual laurels and awards<br />
– a notable example is that Dr M Vidyasagar was awarded IEEE's<br />
prestigious Control Systems Award for <strong>2008</strong>.<br />
This year saw greater participation by <strong>TCS</strong>'s CTO and R&D<br />
organization in <strong>Tata</strong> group's innovation efforts: we linked up<br />
TM<br />
through <strong>TCS</strong> COIN to group companies on various projects;<br />
including those that helped build visibility like the launch of the<br />
social networking features for the <strong>Tata</strong> Nano portal. Many of our<br />
scientists have been closely involved with <strong>Tata</strong> CRL's EKA, which<br />
was rated Asia's fastest and the world's fourth fastest 'super'<br />
computer.<br />
I look forward to exciting innovations and more oppportunities to<br />
add value to our businesses and to all our stakeholders.<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong><br />
8
ESEARCH<br />
technology<br />
I am excited to see <strong>TCS</strong> becoming a leading player<br />
in the world of technology innovation and<br />
invention. The core business of <strong>TCS</strong> has spawned<br />
research into some of the hardest and most<br />
important research areas of computer science.
Expanding the Software <strong>Research</strong> Footprint<br />
Prof. Jeffrey Ullman, <strong>Research</strong> Advisory Board Member<br />
It has been a distinct honor and a great pleasure to serve on the<br />
<strong>Research</strong> Advisory Board (RAB) of <strong>TCS</strong> since late in 2007, along<br />
with old friends and colleagues Profs. Krithi Ramamritham and VS<br />
Subrahmanian. The time of my service on the RAB is one in which<br />
<strong>TCS</strong> has expanded greatly its footprint in computer-science<br />
research. I am excited to see <strong>TCS</strong> becoming a leading player in the<br />
world of technology innovation and invention.<br />
The core business of <strong>TCS</strong> has spawned research into some of the<br />
hardest and most important research areas of computer science.<br />
<strong>TCS</strong>’s experience creating software applications across the full<br />
spectrum of industries has engendered novel research into the<br />
problem of understanding large families of similar applications<br />
and making it easier for software engineers to create such<br />
applications efficiently. The requirement for quality and reliability<br />
of <strong>TCS</strong> software products has led to world-leading efforts in tools<br />
for software analysis, requirements engineering, and<br />
management of the software life cycle. Work in each of these<br />
areas is extremely challenging, and progress depends on an<br />
intimate understanding of software products and the processes<br />
by which software is created.<br />
But all technology companies need to evolve and look for new<br />
opportunities, while maintaining what has gone before. Thus, it is<br />
especially interesting to see the recent efforts to explore new<br />
areas of research, especially work that addresses the most<br />
important societal needs. A major effort will help farmers be more<br />
productive by introducing information technology in rural areas. I<br />
can see the opportunity not only to improve the management of<br />
agriculture, but to change the lives of the villages through the<br />
introduction of the sort of information access that city-dwellers<br />
take for granted today.<br />
The research team also is tackling many of the most important<br />
scientific problems for the future. Both the science of Biology and<br />
much of Medicine depend on advances in computer algorithms<br />
and computer applications. These advances range from managing<br />
health-care records --- requiring data integration technology, a<br />
high level of security, and advances in management of privacy ---<br />
to analyzing how human genes and the products of genes relate<br />
to disease.<br />
Providing each human being with adequate and inexpensive<br />
energy is another grand challenge. While much of the energy<br />
problem requires physical science and engineering, I am<br />
impressed with how <strong>TCS</strong> research has attacked those portions of<br />
the problem, such as computer management of the electrical grid<br />
and computer management of home and office energy use, that<br />
are addressable through computer science.<br />
A third important direction is the evolution from home/office<br />
computing to computing as a utility. This innovation has the<br />
potential to provide consumers with new capabilities and lifestyle<br />
improvements. Through concentration of resources at computing<br />
clouds and mass storage devices, it also has the potential to make<br />
computing far more energy efficient at far lower cost to the<br />
consumer. Though the field is in its infancy, I believe great<br />
opportunities lie in this direction for <strong>TCS</strong>, its research arm, and its<br />
customers.<br />
Please accept my greetings and my wishes for even greater<br />
success in 20<strong>09</strong> for all on the <strong>TCS</strong> research team.<br />
Jeffrey Ulman, Ph.D. in Electrical Engineering, Princeton Univ., 1966.<br />
Prof. .Jeffrey Ullman is the CEO of Gradiance Corp. Stanford CA USA.<br />
He is on the <strong>Research</strong> Advisory Boards and Panels of reputed<br />
technology organizations. He is the author / coauthor of 16 books<br />
and 170 technical publications.<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong><br />
10
FFICIENCY<br />
technology<br />
Developing solutions for real-world problems will<br />
demand that researchers and engineers from erstwhile<br />
independent areas – each with its own terminology,<br />
methodology and culture – (be encouraged to) come<br />
together, to exploit each other's inherent strengths and<br />
research faculties, and collaboratively tackle issues.
R&D at <strong>TCS</strong>: A Turning Point?<br />
Prof. Krithi Ramamritham, <strong>Research</strong> Advisory Board Member<br />
High-technology institutions the world over are having to transform themselves into<br />
organizations with greater commitment to innovating for the social and economic<br />
benefits of their stakeholders. For the Indian IT industry majors, who have historically<br />
focused on the business of providing software-as-a-service, this would mean a conscious<br />
departure from the past. Self-assessment and introspection, along with external pressures<br />
as well as incentives are called for. Today’s problems demand a multi-disciplinary<br />
problem-solving approach, especially given the concurrent concerns about financial<br />
viability, environmental sustainability, safety & privacy properties of any new technology.<br />
Developing solutions for real-world problems will demand that researchers and engineers<br />
from erstwhile independent areas – each with its own terminology, methodology and<br />
culture – (be encouraged to) come together, to exploit each other’s inherent strengths<br />
and research faculties, and collaboratively tackle issues.<br />
For research and development at <strong>TCS</strong> to flourish, a large multiplying effect must be<br />
associated with the researchers’ efforts. To be fruitful in these efforts, we need to ensure<br />
that the “support systems” are at par with the needs. This requires that the organization<br />
fund beyond the usual, expect more than the obvious, encourage the “can-do” dreamers<br />
and entertain risky propositions. This calls for bold leadership and vision, one which can<br />
see opportunity in adverse times and capitalize on it. There can't be a better time for <strong>TCS</strong><br />
to rise up to the task of externalizing its innovative potential.<br />
It is heartening to see visible impact of similar thinking within <strong>TCS</strong>. This exercise has been<br />
in progress at <strong>TCS</strong> for some time now, and has already resulted in the establishment of its<br />
Innovation Labs. I am happy to note that <strong>TCS</strong> is putting in place a number of processes<br />
that will help identify multi-disciplinary theme-based R&D programs with well-defined<br />
targets and deliverables. The highly visible innovations of the “life sciences group”,<br />
involving scientists with varied skills is a laudable example of this endeavour.<br />
Also essential is the necessity to intensify fundamental research programs with a view to<br />
setting up an R&D philosophy that is commensurate with its status as the Numero Uno of<br />
Indian IT and as a means to attracting top researchers to be part of its R&D future.<br />
Finally, today, with the country on an economic upswing and substantial demographic<br />
expansion, expectations are on the rise, as is the appreciation for home grown<br />
technology. Our people are increasingly expecting our IT powerhouses to turn their<br />
attention inwards. E-governance projects executed by <strong>TCS</strong> have already made a difference<br />
to many citizens of India. It is time to nurture a distinctly indigenous research culture as<br />
well.<br />
Prof. Ramamritham received the Ph.D. in Computer Science from the University of Utah and<br />
then joined the University of Massachusetts. He is currently at the Indian Institute of<br />
Technology Bombay (IITB) as the Vijay and Sita Vashee Chair Professor in the Department of<br />
Computer Science and Engineering. He is currently serving as Dean (R&D) of IITB.<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong><br />
12
LOBAL<br />
INNOVATION<br />
TM<br />
<strong>TCS</strong> 's Co-Innovation Network (COIN ) has coalesced the<br />
strengths of an extraordinary collection of world class<br />
abstract thinkers from the finest academic institutions with<br />
the vast experience of seasoned industry professionals and<br />
customer representatives who understand both the practices<br />
and the needs of industry and governments worldwide.
Innovating with Global Relevance<br />
Prof. V S Subrahmanian, <strong>Research</strong> Advisory Board Member<br />
The world’s first ink.<br />
The world’s first shipping dock.<br />
The game of chess.<br />
The number zero.<br />
For a couple of millennia, India has developed outstanding<br />
discoveries and inventions that have revolutionized the way we<br />
communicate (ink), the way we travel and transport goods<br />
(shipping docks), the way we entertain ourselves (chess), and the<br />
way we conduct financial transactions (the number zero).<br />
Innovation knows no national or international boundaries, no<br />
scientific stovepipes, and no fear of criticism. Over the last 10<br />
years, <strong>TCS</strong> has recruited an outstanding group of innovative<br />
thinkers from around the world who understand that the world’s<br />
best corporate R&D cannot be isolated from its customers, cannot<br />
be isolated discipline by discipline, and must transcend the<br />
artificial boundaries that exist between scientific and engineering<br />
disciplines. Computer scientists, economists, engineers, and<br />
politicians cannot single handedly solve the world’s economic<br />
problems on their own. The world’s energy crisis cannot be solved<br />
even by the finest power engineers on earth.<br />
TM<br />
<strong>TCS</strong> ‘s Co-Innovation Network (COIN ) has coalesced the<br />
strengths of an extraordinary collection of world class abstract<br />
thinkers from the finest academic institutions with the vast<br />
experience of seasoned industry professionals and customer<br />
representatives who understand both the practices and the needs<br />
of industry and governments worldwide.<br />
Whether they are addressing the problems of rural Indian farmers<br />
(as in the ambitious mKrishi project described on page 43of this<br />
report), or the need to protect ordinary citizens from the bane of<br />
terrorism through the use of multimedia surveillance (page 50 of<br />
this report), <strong>TCS</strong> scientists and engineers are pioneering “out of the<br />
box”, interdisciplinary thinking that is focused on solving major<br />
problems. Visionary products such as mKrishi bring together a<br />
team of experts on agriculture, weather and climatic forecasting,<br />
supply chain management, and farm economics so that the best<br />
advice can be provided to farmers at the right time, so that they<br />
consistently make the best choices. <strong>TCS</strong> Innovation Labs - Delhi’s<br />
project on multimedia surveillance offers the hope that airports<br />
and multinational corporations’ physical locations can be<br />
monitored – in real time – for suspicious activity that might harm<br />
innocent people. It brings together experts in civil aviation,<br />
transportation, signal processing, and computer science together<br />
to help fight terrorism. <strong>TCS</strong>’s innovative Pay as You Drive insurance<br />
research would allow insurance companies to track how far<br />
customers drive per month and bill them based on the distance<br />
they drive. Soon, such innovative insurance plans will track driver<br />
behavior, rewarding good drivers with low premiums and bad<br />
drivers with higher premiums. The incentive to drive sensibly<br />
would be high, saving countless lives per year.<br />
The ability to take on globally relevant problems is a hallmark of<br />
<strong>TCS</strong> research. By consistently assembling the right multidisciplinary<br />
teams of individuals who understand customer needs<br />
and represent the top echelons of their individual professions, <strong>TCS</strong><br />
<strong>Research</strong> has shown signs of extraordinary vision which, I believe,<br />
will help address global corporate and societal problems over the<br />
next decades, transforming it into one of the dominant research<br />
power-houses of the 21st century.<br />
V.S. Subrahmanian is Professor of Computer Science and Director of<br />
the University of Maryland’s Institute for Advanced Computer Studies.<br />
He is the author of over 100 journal papers in computer science and<br />
related fields and is one of ISIHighlyCited.com’s most highly cited<br />
authors in computer science. In addition to being a member of <strong>TCS</strong>’s<br />
<strong>Research</strong> Advisory Board, he serves on the Board of Directors of the<br />
Development Gateway Foundation. He has served on advisory<br />
boards for the US Government as well as several companies.<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong><br />
14
Innovation Governance Boards<br />
<strong>Research</strong> Advisory Board (RAB)<br />
�Krithi<br />
Ramamritham, Dean – R&D, IIT Bombay<br />
�Jeffrey<br />
D Ullman - Emeritus Professor – Stanford University<br />
�VS<br />
Subrahmanian, Director – UMIACS – University of Maryland<br />
The Corporate Technology Board (CTB)<br />
The CTB consists of the R and D Committee, Innovation Lab Heads and Business Unit<br />
representatives, and is chaired by the Chief Technology Officer.<br />
R and D Committee<br />
Anand Sivasubramaniam<br />
Gautam Shroff<br />
Harrick Vin<br />
M Vidyasagar<br />
Rajesh Manshramani<br />
Lab Heads<br />
Anand Sivasubramaniam<br />
Arun Bahulkar<br />
Arun Pande<br />
BalaMurali P<br />
Debasis Bandyopadhyay<br />
Gautam Shroff<br />
Gautam Sardar<br />
Harrick Vin<br />
Kesav Nori<br />
M Vidyasagar<br />
Pradip<br />
Rajesh Manshramani<br />
Ashok Krish<br />
Business Unit Nominees to CTB<br />
Alok Kumar (Internal IT)<br />
Anantha Sekar (GCP)<br />
Behram Sethna (Telecom)<br />
Hasit Kaji (Energy & Utilities)<br />
Ian Pitt (<strong>TCS</strong> FS)<br />
Krishnaswamy Srinivasan (BPO)<br />
Phani Sistu (EIS)<br />
S Narasimhan (HR& OD)<br />
Santosh Mohanty (TEG)<br />
CTO Function Heads<br />
K Padmanabhan (ISU Interface)<br />
Shashi Bhushan (TEG Interface & iGTM)<br />
Balaji Ganapathy (CTO HR)<br />
Gautam Shroff (<strong>TCS</strong> COIN)<br />
Anita Nanadikar (Incubation Group)<br />
Madhura Wagh ( CTO Marketing and iConnect)<br />
Vijayalakshmi Gopal (Corporate Tools Group)<br />
S. Santhanakrishnan (Integration Lab, Strategic Alliances – COIN)<br />
Ajoy Mallik (VC – COIN)<br />
Vipul Shah (Academic Alliances – COIN)<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong><br />
15
Themes
Themes<br />
This year, research at the <strong>TCS</strong> Innovation Labs gained<br />
a clear focus on current and future customer needs. In each<br />
domain and technology we review customer ‘jobs-to-bedone’,<br />
pain points, current and future needs and use these<br />
as springboards for research.<br />
Our research and our solution frameworks are aligned to<br />
outcomes which we spell out as “themes”.<br />
Five themes of research address business,<br />
organizational and social goals:<br />
�Promote<br />
Business Agility<br />
�Optimise<br />
Enterprise Knowledge<br />
�Conserve<br />
the Environment<br />
�Enhance<br />
Health Care<br />
�Manage<br />
Enterprise Risk and Compliance<br />
The other five themes address key expectations<br />
from IT:<br />
�Improve<br />
Operational Efficiency<br />
Application Development and Management<br />
Engineering & Industrial Services<br />
�Simplify<br />
and Transform<br />
�Foster<br />
Information Ubiquity<br />
�Enable<br />
Understanding of Customers and Markets<br />
�Enrich<br />
User Experience<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 17
Promote Business Agility<br />
“As businesses grow, it is imperative to provide scalable IT solutions with acceptable<br />
response times for end users. In <strong>2008</strong>-<strong>09</strong>, we have made significant advances in creating<br />
technology prototypes in our low latency lab for ultra high throughput and ultra low latency in<br />
the financial services market. This has been very well complemented by the use of performance testing<br />
frameworks that we have created for IT departments for all business verticals in <strong>TCS</strong>, in order to deliver high<br />
quality in the least amount of the time. The performance testing frameworks bridge the gaps between<br />
development/test and production environments, focus on reduction of cycle time in the performance<br />
testing process, and allow integration with popular load testing tools. The coming year will not only focus<br />
on all of these initiatives but also expand in the areas of multi-core for IT and software robustness, with the<br />
preliminary investigations having already been done this year.”<br />
We refer to business agility as the ability for IT systems of<br />
businesses to scale to meet the needs of rapid business growth.<br />
The last several years have seen an ever increasing demand on<br />
higher business throughput and lower latencies to end users. In<br />
the financial services sectors, latencies are down to milliseconds.<br />
The newer brand of multi-core servers has provided for vertical<br />
scalability but the downside is that CPU speeds are not increasing,<br />
which calls for a relook at the way legacy systems work. While<br />
businesses wish to grow fast, there can be no reduction in quality<br />
of service to end users. Creating a replica of a production<br />
environment for the purposes of testing is an impossible<br />
necessity. At the same time we also need to ensure that time to<br />
market of newer applications is as short as possible with the ideal<br />
situation being zero timefrom requirements to deployment. We<br />
address these challenges through solutions that we have created<br />
in <strong>TCS</strong> Innovations Labs. <strong>TCS</strong> has also contributed to research on<br />
business agilityat MIT Sloan School of Management.<br />
Low Latency Lab Innovations<br />
Rajesh Mansharamani, Head, <strong>TCS</strong> Innovation Labs - Performance Engineering,<br />
Theme Owner - Promote Business Agility<br />
<strong>TCS</strong> Low Latency lab has been created jointly with various<br />
hardware and software vendors. The first initiative in this lab has<br />
been to address the needs of the financial services industry for<br />
solutions that scale to hundreds of thousands of order messages<br />
per second at sub millisecond latency. We have successfully<br />
created and demonstrated solutions that perform order matching<br />
in excess of one million orders per second with 1:1 order to trade<br />
ratios and higher, and route point to point messages in excess of<br />
one million messages per second. The matching engine has<br />
evolved after several years of R&D and it uses <strong>TCS</strong>’s proprietary inmemory<br />
data structures to process an entire day’s orders (as of<br />
current stock exchange volumes in Asian markets) in less than 10<br />
seconds, while running as a single thread on a laptop.<br />
These innovations are being patented. A complete end to end<br />
stock exchange messaging prototype for algorithmic trading was<br />
built for a European customer around these innovations, which on<br />
commodity servers clocked in excess of 200,000 messages per<br />
second at sub millisecond end to end latency. The messaging<br />
prototype was then systematically tuned on the latest generation<br />
Intel multi-core servers to clock in excess of 350,000 messages per<br />
second on a single server. The prototype incorporates a full<br />
schematic of a stock exchange with standby components acting<br />
as message subscribers. These innovations are now being<br />
incorporated into <strong>TCS</strong> B? NCS Market Infrastructure Trading<br />
solution.<br />
Agility in Performance Engineering<br />
While there is considerable scope for innovation in technologies<br />
for high performance, there is an equally important area of tools<br />
and technology for incorporating high performance in the<br />
software development and maintenance lifecycle. One of the<br />
biggest pain points in the IT industry today is that performance<br />
testing yields optimistic results as compared to what really<br />
happens in production. This is because of significant gaps<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 18
etween test and production environments, and very aggressive<br />
time to market schedules. To incorporate agility in the<br />
development cycle, <strong>TCS</strong> has created network and database<br />
emulators so that developers can transparently experience the<br />
size of a production environment at the time of development or<br />
unit testing. The WAN emulator (WANem) that we have created<br />
has been released to open source at<br />
http://wanem.sourceforge.net and it has been downloaded more<br />
than 60,000 times worldwide. WANem allows for easy replication<br />
of WAN characteristics such as latency, bandwidth, jitter, and<br />
packet and connection loss, and fits in seamlessly into a LAN.<br />
Similarly, we have created a database production emulator that<br />
allows one to emulate production database volumes on a<br />
development database environment. The emulator grabs queries<br />
in transit and delays them as if they would be running on larger<br />
database volumes. The emulator provides an interface to input<br />
projected number of rows per large table in the database, and one<br />
can also specify statistics of data distribution in the table.<br />
Empirical models have been built and tested on a number of<br />
applications to ensure that the estimation of query execution time<br />
is correct up to an order of magnitude. These emulators have<br />
proven very successful in risk mitigation of large system<br />
deployment both within <strong>TCS</strong> internal systems and client sites. In<br />
particular, a very large healthcare provider could clearly see where<br />
its database solution was a limitation and take corrective action<br />
early enough during the development cycle.<br />
While emulation helps to improve the quality of software being<br />
delivered during development and test, we also need to ensure<br />
that the test cycle time is fast enough to meet aggressive delivery<br />
deadlines. A lot of time in performance testing goes into test<br />
execution and analysis, as well as report preparation. To address<br />
these gaps, we have created a performance test framework called<br />
FASTEST. This framework allows common load testing tools to be<br />
integrated into the test cycle, incorporates the emulators<br />
mentioned above, provides holistic monitoring and analysis both<br />
across the network and within the servers, provides scheduling<br />
facilities to improve test cycle throughput, and provides for<br />
automatic report generation. FASTEST brings about a complete<br />
project management perspective into performance testing, and<br />
one can historically review past tests as well as track progress of<br />
the current test cycles.<br />
A number of proofs of concept have been done around FASTEST<br />
and a stable release of this tool is planned to be released before<br />
the end of <strong>2008</strong>-<strong>09</strong>. Plans are in progress to incorporate several<br />
transformational features. For example, to extrapolate test results<br />
so that tests run on small number of users can form the basis for<br />
estimating response time and throughput for a desired larger<br />
number of users. Another important target is to incorporate open<br />
source scripting tools. The FASTEST framework segregates<br />
scripting from execution and analysis, such that any popular load<br />
testing tool can be used for scripting, but execution controls are<br />
simplified and analysis reports are automatically generated. R&D<br />
is being planned for auto optimization as part of FASTEST in the<br />
long term.<br />
<strong>TCS</strong> InstantApps Technology<br />
Time to market is one of the biggest challenges faced by the IT<br />
industry. The entire lifecycle of requirements specifications by<br />
users, business to system architecture and design by various<br />
architects, coding by programmers, testing by testers, and<br />
deployment by infrastructure experts takes it toll due to the rigour<br />
of the underlying processes and the multitude of personalities<br />
involved. How much simpler would all this be if business users<br />
could themselves define their requirements over the screen and<br />
get it deployed in production without writing a single line of<br />
code? This is exactly what <strong>TCS</strong> InstantApps Technology is all about.<br />
Through several years of research, <strong>TCS</strong> has created a platform for<br />
creating applications with no coding required along with hooks to<br />
integrating external business logic as well. The patented platform<br />
called <strong>TCS</strong> InstantApps Technology cuts down the cycle time of<br />
requirements, architecture, design, coding, testing and also<br />
deployment. Changes can be made while the application is<br />
running. A number of commonly used application behaviour<br />
patterns are available through drag and drop along with standard<br />
validations. Business users can easily extend and modify<br />
functionality with minimal effort, and no code. Business process<br />
definition and execution through workflow, as well as simple data<br />
manipulation through a visual language is included. Finally, <strong>TCS</strong><br />
InstantApps Technology is a multi-tenant platform wherein many<br />
independent applications can be configured within the same runtime<br />
instance, thereby bringing economies of software-as-aservice<br />
style development to applications deployed within an<br />
enterprise as well.<br />
Building a Platform for Agility:<br />
<strong>Research</strong> at MIT Sloan School of<br />
Management<br />
<strong>TCS</strong> is a patron member of MIT Center for Information Systems<br />
<strong>Research</strong> (CISR) at MIT Sloan. MIT CISR has defined business agility<br />
as the use of existing IT, people, and process capabilities to<br />
generate new business value while limiting cost and risk. Earlier<br />
research at MIT CISR found that enterprise architecture maturity<br />
could enhance organizational agility. This research made the<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 19
argument that the role of IT in creating business agility was to<br />
build a reusable foundation of IT-enabled business processes. The<br />
reusable foundation gives a firm the agility to launch new<br />
products, introduce business model changes, engage in<br />
continuous improvement, and acquire and divest businesses.<br />
They are currently exploring how companies are leveraging their<br />
digitized process platforms to empower decision making<br />
throughout the organization. Agility typically demands rapid<br />
decision making, but IT and business leaders have found that<br />
accumulating valuable decision making information, making it<br />
accessible, and then using it effectively is an enormous<br />
organizational challenge.<br />
New Areas of Focus<br />
During <strong>2008</strong>-<strong>09</strong>, we have done pilots on two important areas that<br />
we will be investing into during 20<strong>09</strong>-10. First is multi-core for IT,<br />
wherein we have been conducting pilots to build and evaluate<br />
methodologies and tools for enabling IT applications to effectively<br />
use multi-core servers that will provide tens of cores on a single<br />
server. The pilots have proven very successful for legacy batch<br />
transformation with simple and minimal modifications. Second is,<br />
software robustness, wherein we have done pilots to address<br />
issues pertaining to software aging and rejuvenation. In particular,<br />
we are addressing memory leaks and ensuring how multiple JVMs<br />
can be run in parallel so that applications are always running with<br />
proactive rebooting of JVMs.<br />
Rajesh Mansharamani<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 20
Optimise Enterprise Knowledge<br />
Dr. Gautam Shroff, Head, <strong>TCS</strong> Innovation Labs - Delhi,<br />
Theme Owner - Optimise Enterprise Knowledge<br />
“Information access and social networking over the Web are becoming as ubiquitous in<br />
modern society as telephony and electricity. The challenge is to bring these experiences to<br />
the workplace, so that enterprise data is easy to access and, co-creation of value with customers<br />
is enabled. Our research in natural language processing, search, Web 2.0, and the 3D Internet is aimed at<br />
applying these technologies to improve the creation, availability, and dissemination of enterprise<br />
knowledge across organizational and societal boundaries”.<br />
The corporate IT department has traditionally been the guardian<br />
of an enterprise’s information, and responsible for its security,<br />
accuracy, and availability. IT has traditionally dealt with structured<br />
information using databases. Apart from information critical to<br />
running an organization, we have increasingly come to recognize<br />
that significant value lies untapped in the vast amounts of<br />
unstructured information continuously generated and archived<br />
by modern enterprises, as well as tacit experience and expertise<br />
available with the people in an organization. Over the years,<br />
traditional IT principles have been repeatedly applied in attempts<br />
at ‘knowledge management’, to harness and make use of<br />
unstructured information as well as tacit knowledge; it is now<br />
widely accepted that many of these approaches have simply not<br />
worked.<br />
At the same time, we are now firmly in the Internet age –<br />
everyone uses a search engine, ‘to Google’ is a verb now, and one<br />
can find whatever one wants about anything by simply typing<br />
into that friendly little search box. But one comes to work and the<br />
world changes – suddenly important business critical information<br />
is not available to this now familiar friend; instead there are a<br />
myriad of confusing IT applications and it is virtually an art to<br />
figure out what information lies in which system, each with its<br />
peculiar retrieval mechanism, access rules and terminology! ‘Why<br />
can’t we Google the enterprise?’ Further, social networks have<br />
become part of an entire generation’s way of life – yet when one<br />
wants to find the ‘right’ person to help with a pressing business<br />
project need, the corporate world offers no equivalent – ‘why can’t<br />
social networking work inside an enterprise?’<br />
What does it feel like when suddenly a highly relevant<br />
advertisement pops up while typing a friendly e-mail – who’s<br />
watching over the shoulder? Eerie, but useful! Why search at all?<br />
Why can’t the information or application’s services that we need<br />
come to us when we need them most, without us having to ask? If<br />
one is creating a report and types incorrect information, why can’t<br />
this be corrected just as a spell checker corrects our spellings?<br />
These questions, while intriguing, are all unsolved as yet, and the<br />
technology required is actively being explored through many<br />
research projects such as the <strong>TCS</strong> Innovations Lab that has created<br />
a number of social networking frameworks targeted at bringing<br />
these concepts within enterprises and large organizations, Knome<br />
is creating an integrated social networking framework for building<br />
an enterprise knowledge ecosystem, and idea management<br />
solution—Idefix—among others. Some of these frameworks have<br />
been applied in customer projects for creating next generation<br />
digital learning management systems.<br />
Digital distance education and collaboration is potentially a<br />
disruptive trend that is likely to become increasingly relevant, as<br />
travel becomes restricted in a contracting global economy and an<br />
uncertain security environment. We are utilizing our research in<br />
Semantic Multimedia Search towards enhancing Web 2.0 styled<br />
digital learning systems with facilities for multimedia annotations,<br />
authoring and personalized delivery, using and augmenting<br />
content even from public video sharing platforms such as<br />
YouTube. The aim is to work towards a next generation digital<br />
education platform that can support new business models in the<br />
education sector and make corporate learning effective through<br />
continuing education and collaboration.<br />
Collaboration across distances is a critical aspect of improving the<br />
knowledge levels in an organization. Web 2.0 tools are being<br />
increasingly used for this, but to take it to a new paradigm, talk of<br />
Web 3.0 – which could be 3D, using virtual worlds such as Second<br />
Life and its commercial and open source variants. Our exploratory<br />
research in graphics and 3D Internet is now crystallizing as the<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 21
‘Virtual Collaboration’ research project where we aim to use<br />
available virtual world platforms for enterprise collaboration and are<br />
also creating a specialized virtual world platform integrated with<br />
Web 2.0 and emerging unified communications tools, optimized for<br />
enterprise collaboration.<br />
Returning to our earlier question – “why can’t we Google the<br />
enterprise?”, we propose a new research project in ‘Federated<br />
Enterprise Information Retrieval’, which will add a level of search and<br />
alert capability that integrates structured and unstructured data, and<br />
move towards automatically learning relationships based on data<br />
content; this project will reuse and build on technical ideas from our<br />
earlier work on the Natural Language Processing system (NATAS) for<br />
question answering, and integrate with search technology leveraging<br />
and building on open source tools extending these for structured<br />
data using techniques currently in the research domain.<br />
Specific Projects<br />
These research projects are to investigate and build techniques to<br />
leverage the power of social networks and unified enterprise search,<br />
to enable collaborative teamwork, intelligent work assistance<br />
framework, and interactive digital learning systems.<br />
Knome – Knowledge Ecosystem<br />
Enterprise knowledge has traditionally been restricted to<br />
documents, taxonomies and workflow. The arrival of social software<br />
on the consumer Internet and, the knowledge ecosystem it has<br />
fostered due to its participative, collective and freeform nature<br />
(wikis, blogs etc), have made enterprise knowledge management<br />
an archaic practice. Knome is an integrated, extensible platform that<br />
brings the best of consumer Web 2.0 knowledge patterns, such as<br />
�Social<br />
Q&A<br />
�Collaborative<br />
Ideation<br />
�Debates<br />
�Blogs<br />
�Wikis<br />
�Multimedia<br />
(documents, audio/video podcasts)<br />
�Microblogging<br />
(such as Twitter)<br />
These are built around a core framework that allows social<br />
networking, a reputation (karma) mechanism and a powerful<br />
search. A unique differentiator in Knome is its powerful crossreferencing<br />
trackback system, which constantly monitors content<br />
created and unearths similarities and connections between<br />
different types of content. For example, as and when a wiki page is<br />
being created and populated with content, the system will<br />
automatically pull related blog posts, ideas, questions, and media,<br />
without the user requiring to manually search and link them.<br />
Another unique feature is the semi-automated tagging mechanism.<br />
All content, in addition to being manually tagged, can also be<br />
automatically tagged using a word/term frequency algorithm (that<br />
uses the Porter Stemming algorithm). This is done to keep the<br />
quality of tags uniform.<br />
Knome has received a promising market response, with the small<br />
and medium businesses and several large customers doing pilots at<br />
the moment. The roadmap, going forward, will be to build custom<br />
verticalized extensions of Knome, such as for Learning Management<br />
Systems, or for social extranets.<br />
Idefix – Innovation Management<br />
Harnessing the collective intelligence of a large group of employees<br />
to drive process improvements and foster a culture of innovation<br />
requires more than just a straightforward ’Idea Box’ type setup that<br />
most enterprises tend to have.<br />
Idefix is a Web 2.0 styled idea management solution and an end-toend<br />
innovation lifecycle enabler that allows employees to submit,<br />
vote, comment, bet (idea markets), plan and implement ideas in a<br />
participatory ecosystem. The platform also enables senior<br />
management to influence the Idea selection and implementation<br />
process in powerful ways, with mechanisms to filter ideas not just<br />
based on popularity, but also ‘weighted’ popularity, where the votes<br />
of Innovation champions count for more, and give a more realistic,<br />
as opposed to ’populist’, view of ideas.<br />
Idefix also supports an InnoCentive styled ’Challenge’ mode, where<br />
ideators can submit ideas towards specific and well-defined<br />
challenges.<br />
The Idefix innovation lifecycle is modeled after Clay Christensen’s<br />
’Innovator’s Dilemma’ model and allows enterprises to implement<br />
an engaging and continuous innovation ecosystem. Idefix has been<br />
implemented for multiple clients now, and has constantly<br />
undergone improvements based on actual client feedback. We plan<br />
to add more functionality on the innovation financials perspective<br />
going forward.<br />
Semantic Multimedia Search<br />
Human knowledge in several walks of life, such as arts and culture,<br />
society and politics, news, science and medicine etc., are best<br />
expressed with data in different media forms, such as still image,<br />
speech, music and video. However, information processing in today's<br />
information repositories is primarily based on textual information,<br />
with media data being passively embedded. Though there is signal<br />
level processing of media data during acquisition, storage,<br />
transmission and playback, there is generally no semantic processing.<br />
Search and retrieval of the contents are generally based on metadata<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 000 22
and a media instance is produced to the end-user as an indivisible<br />
atomic entity. This results in inefficient retrieval and navigation in<br />
multimedia data stores, and inflexible presentation. The current<br />
research proposal is aimed to address these deficiencies in<br />
information portals that primarily deal with information in multimedia<br />
form. In particular, this research will address the needs of digital<br />
learning solutions, community portals and digital heritage archives.<br />
During the previous year, we have created Multimedia Explorer, a<br />
technology prototype that can be used to create content<br />
annotation from video. It enables content-based search (to<br />
complement traditional metadata-based search) based on semantic<br />
as well as media feature -based content description. Moreover, the<br />
technology prototype enables flexible presentation of video<br />
artifacts by creating dynamic presentations with scenes of interests<br />
from multiple video documents. The technology has been adapted<br />
to create a video documentary portal for Scholars Without Borders -<br />
our research partners. The portal provides means for the end users<br />
to conduct content-based search and has flexible preview for geotagged<br />
and semantically tagged video documentaries, thus<br />
enabling a more informed purchase decision. In the current year,<br />
the research focus will concentrate on integrating different types of<br />
media artifacts (going beyond videos only) to create more flexible<br />
presentations and application of Multimedia Web Ontology<br />
Language (MOWL) in enabling effective retrieval and navigation.<br />
Virtual Collaboration<br />
Virtual environments are becoming increasingly popular as tools for<br />
enabling collaboration in an enterprise. One of the biggest reasons<br />
for this is that significant operational costs can be brought down<br />
through the use of virtual environments. For example, travel costs<br />
can be greatly reduced by organizing meetings and discussions in a<br />
virtual environment, where the attendees log in from their<br />
geographically separated locations instead of traveling to one<br />
location. Also, collaboration between distributed teams can be<br />
facilitated by formal and informal interactions in virtual worlds thus<br />
providing for better team dynamics and efficiency. Although many<br />
tools that aid collaboration are available, none of them provide the<br />
feeling of immersiveness that virtual environments can. Further,<br />
virtual environments can be used to provide tacit real-world<br />
information that may, ordinarily, be hard or time-consuming to<br />
obtain, such as knowing if a person is in office on a given day, which<br />
location he is logged in from, or, whether he is available for a call.<br />
Information about assets and resources can also be incorporated in<br />
the virtual environment using sensors or RFID tags with real-time<br />
visualizations. The aim of this project is to build virtual world server<br />
and client software that enables such applications.<br />
In the last year, we have explored various open-source and<br />
proprietary virtual environments like OpenSim, RealXtend, Sun<br />
Wonderland, Open Croquet, Second Life, Qwaq and OLIVE. We<br />
surveyed the readiness of these environments as comprehensive<br />
tools for collaboration within an enterprise and also tried<br />
understanding what the expectations from a collaborative tool are.<br />
This was done through a series of experiments involving human<br />
participants in some of the virtual environments. The participants<br />
were required to participate in activities such as presentations,<br />
meetings and document editing in-world. Later, they had to answer<br />
a questionnaire on features offered by the environment and<br />
features important for collaboration. The results of these<br />
experiments will be published as a research paper. We have also<br />
started implementing our own virtual environment client and server<br />
software. These are being designed specifically for collaboration<br />
within an enterprise and to support collection of information from<br />
various sources and its dissemination in the environment.<br />
Federated Enterprise Information Retrieval<br />
Enterprise data is typically spread over various repositories<br />
containing both structured data (especially in databases, datawarehouses,<br />
and business applications), as well as unstructured<br />
data (those in documents, reports, notes, proposals, resumes etc.).<br />
Finding information from such repositories can be time-consuming,<br />
especially if a particular kind of data is spread over multiple<br />
repositories. For example, the employee skills data may be spread<br />
over the ’skills database’ as well as ’individual resumes’. While<br />
individual resumes may be updated periodically by each individual<br />
on completion of a project, the skills database may remain out-ofsync<br />
for quite some time. However, the Enterprise decision making<br />
process would have been better if both the skills data and<br />
individual resume data are considered concurrently. Many times,<br />
while enterprise users know that particular information exists in<br />
enterprise data repositories, they are unable to pinpoint to and<br />
extract it due to non-availability of semantic indexes and semantic<br />
correlation across data repositories. It is to address such problems<br />
that a Federated Enterprise Information Retrieval initiative is being<br />
proposed. The use of Domain Ontology to guide and navigate such<br />
a search and extraction cannot be understated. An effective process<br />
of enterprise information retrieval has to automatically use domain<br />
ontology to form semantically valid links across data repositories,<br />
index them and extract potentially relevant information from such<br />
repositories. Enterprise information-stores consisting of structured<br />
data and unstructured reports, will be processed and collated to<br />
extract relationships across data items. Patterns for extraction will<br />
be learnt automatically from the ontology and the values in the<br />
data stores. This process would have to be refined over time based<br />
on some kind of ‘ranking’ of the answers provided by the system.<br />
Dr. Gautam Shroff<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 23
Conserve the Environment<br />
Climate change concerns, corporate social responsibility, growing public and political<br />
perceptions, market differentiators, and even the current economic climate to some extent,<br />
are all driving factors to going green. We are adding over six billion tones of CO2 to the atmosphere each<br />
year, over and beyond what the natural absorbers can remove, causing a rapid increase in atmospheric<br />
CO2 content. This is projected to increase temperatures anywhere between 2 - 6° C over the next few<br />
decades leading to disastrous consequences. While clean energy and energy mitigation measures were<br />
seen as an attractive alternative to high fossil fuel costs last year during the developing economy boom,<br />
the current economic slowdown continues to reiterate the importance of these measures from the cost<br />
reduction perspective. The newly initiated green theme in our R&D lab at Chennai has started several<br />
projects to address the business concerns and service opportunities in this area from the IT perspective.<br />
On the one hand, IT has become very instrumental and widespread in most organizations today and its<br />
operation can itself impose a tremendous energy footprint. Simultaneously, a whole new set of<br />
opportunities arise in industrial/engineering processes, retail, transportation, and other verticals, where IT<br />
can play a critical role to reduce the environmental impact. IT can also play an instrumental role in<br />
monitoring, measuring, and managing the carbon footprint of organizations. In the coming year, we will<br />
be rapidly ramping up these projects, developing tools and competencies in these areas as well as<br />
pursuing pilots both internally within <strong>TCS</strong> and externally with clients to validate these ideas.<br />
Information Technology (IT) has, without<br />
doubt, substantially improved business<br />
productivity and enhanced the overall<br />
quality of our lives. Consequently, there<br />
has been a proliferation in the number and<br />
size of IT facilities, and the equipment and<br />
people working in these facilities. This<br />
growth is placing a tremendous burden on<br />
our environment, both in the consumption<br />
of natural resources such as fuel, water and<br />
other raw materials, and, in greenhouse<br />
gas (GHG) emissions. This phenomenon is<br />
raising several concerns, especially<br />
following the Kyoto protocol, in the minds<br />
of corporate executives, governmental<br />
organizations, environmentalists and the<br />
broader public. Therefore, there is an<br />
Prof. Anand Sivasubramaniam, Head, <strong>TCS</strong> Innovation Labs - Infrastructure Services,<br />
Theme Owner - Conserve the Environment<br />
urgent need to make IT infrastructure<br />
green.<br />
Data centers, for example, require high<br />
levels of cooling and, thereby, more power.<br />
New servers may look compact and spacesaving,<br />
but generate much more heat than<br />
the old servers. Many techniques such as<br />
virtualization, efficient data storage, and<br />
optimal management of power and<br />
cooling are being considered for green<br />
solutions.<br />
<strong>TCS</strong> Innovation Labs - Infrastructure<br />
Services is working on innovative solutions<br />
for power reduction in IT Infrastructure,<br />
data centers, etc. and also the<br />
development of practices and processes<br />
for carbon credit accounting and<br />
management.<br />
At <strong>TCS</strong>, we classify our initiatives into two<br />
broad categories, which together capture<br />
our view of Green IT:<br />
�How<br />
can we mitigate the<br />
environmental impact caused by the<br />
growth in IT<br />
�How<br />
can we use IT to enhance the<br />
environment and to mitigate the<br />
environmental impact of other<br />
industrial, logistic and business<br />
processes?<br />
<strong>Research</strong> at the lab is focused on four<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 24
Infrastructure -<br />
Facilities<br />
(B)<br />
Clean<br />
Energy<br />
IT<br />
Infrastructure<br />
(A)<br />
Green<br />
Datacenters<br />
Green<br />
Services<br />
Multicore<br />
Carbon<br />
Accounting<br />
Application Development<br />
and<br />
Maintenance<br />
(D)<br />
Figure 1: <strong>Research</strong> Categories with 'Green' theme<br />
broad categories keeping 'Green' as the<br />
main theme (Figure – 1).<br />
A. IT Infrastructure: Traditionally,<br />
research in this area has focused on areas<br />
like server monitoring and data center<br />
activities with the goal of meeting Service<br />
Level Agreements (SLA) at minimum cost.<br />
However, with the increasing cost of<br />
powering data centers (and the associated<br />
concerns of GHG emissions), monitoring<br />
server power consumption and managing<br />
data centers with power minimization as<br />
an added goal has become a subject of<br />
intense research.<br />
We have developed a power dashboard<br />
which gives a multi-dimensional view of a<br />
data center's power consumption and<br />
utilization at the individual server level at<br />
various time granularities. This dashboard<br />
collates information gathered by<br />
deploying intelligent Power Distribution<br />
Units (PDUs). These PDUs can be polled<br />
over the network to measure the power<br />
delivered by them to each IT device<br />
Business<br />
Processes<br />
(C)<br />
Figure 2 : Power Utilization and Variation<br />
connected to them. The dashboard also<br />
analyzes historical power data to predict<br />
short-term power consumption.<br />
In the absence of measurement PDUs, we<br />
are developing methods to estimate the<br />
power consumption at the server level<br />
accurately. Specifically, we collect<br />
performance metrics on servers (such as<br />
utilization of CPU, memory, network, etc.)<br />
and use them as inputs to a mathematical<br />
model that predicts power consumption.<br />
This technology has been designed to be<br />
light-weight enough to be deployed in<br />
real-world data centers. As an illustration,<br />
Figure 2 shows the variation of the power<br />
(with time) of a server along with the<br />
changes (with time) in some of the<br />
measured performance metrics. Note that,<br />
in this case, the power consumed appears<br />
closely correlated with the CPU utilization.<br />
Likewise, in general, we can obtain the<br />
power consumed as an empirically<br />
obtained function of several utilization<br />
metrics<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 25
Figure 3: Computational Fluid Dynamics (CFD) Modeling of <strong>TCS</strong> Mumbai Datacenter<br />
Sometimes, we find that the cost of<br />
cooling a data center exceeds the cost of<br />
powering the IT equipment in it. Therefore,<br />
it becomes equally important that we<br />
know how to go about cooling our data<br />
center. This improves the Power Usage<br />
Effectiveness (PUE) of the data centers.<br />
The <strong>TCS</strong> R&D team at Pune (India) has<br />
created Computational Fluid Dynamics<br />
(CFD) models for thermal analysis of data<br />
centers. Considering the wide variety of<br />
layouts and equipment in use, the aim is to<br />
develop CFD models (figure 3) that can<br />
handle a range of configurations and,<br />
thereby, form an integral part of the<br />
design/re-design process for both new<br />
and existing data centers. Future work<br />
would focus on development of transient<br />
CFD models, and their integration with<br />
suitable control strategies, which would<br />
then provide a truly well-rounded solution<br />
scheme for improving energy efficiency in<br />
data centers.<br />
B. Infrastructure - Facilities: Our focus in<br />
this area is on improving the infrastructure<br />
efficiency. With growing demand on<br />
electricity and restrictions on usage from<br />
the grid, power conservation and<br />
alternative sources of energy are gaining<br />
utmost importance.<br />
In this context, we have taken a threestepped<br />
approach:<br />
1. Minimize power consumed by<br />
the Infrastructure facilities:<br />
We are monitoring the efficiency of<br />
electrical equipment and taking steps to<br />
adopt the best practices to improve the<br />
efficiency of the electrical equipments and<br />
minimize the power consumption. Some<br />
of them may involve investments in which<br />
case Return on Investment (ROI) is worked<br />
out to make decisions. As an initial step,<br />
these activities are being initiated in few<br />
<strong>TCS</strong> centers. The lab is aiming at an<br />
electrical modeling of the data center<br />
which will give a dynamically varying Data<br />
Center infrastructure Efficiency (DCiE).<br />
2. Alternative sources of energy:<br />
We have initiated the analysis of suitability<br />
of alternative (clean) energy sources for<br />
our facilities such as wind turbines, solar<br />
power and biomass. There is no<br />
comprehensive tool to plan for the<br />
capacity requirement / energy mix of a<br />
facility based on energy consumption<br />
pattern, available technologies, locality<br />
specific constraints, government policies<br />
and incentives. At the lab, we are<br />
designing an energy capacity planning<br />
tool which can compute the optimum<br />
energy provisioning with the details of<br />
investment and ROI based on user inputs<br />
and preferences.<br />
3. Carbon footprint estimation:<br />
Power reduction scenarios and<br />
investigation of greener energy resources<br />
automatically led us into carbon footprint<br />
estimation. As a pilot study, we have<br />
initiated this in one of our <strong>TCS</strong> centers. We<br />
are differentiating our footprint estimator<br />
from the existing tools in the market by<br />
looking into emissions generated by<br />
different processes, activities and creating<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 26
different what-if scenarios.<br />
C. Business Processes (carbon<br />
accounting and management): With the<br />
proliferation of GHG emission calculators,<br />
companies have several options for<br />
reporting their carbon footprints.<br />
However, a common limitation of these<br />
calculators is that they report emissions at<br />
a macro level. As a result, while companies<br />
know how much of their emissions come<br />
from sources such as electricity or<br />
transportation, they have no details on the<br />
break-up of emissions among the different<br />
business processes.<br />
We are developing an emission<br />
management system based on activitybased<br />
costing, a standard methodology for<br />
allocating costs among the different units<br />
in a business. This approach allows one to<br />
slice and dice the emission data and report<br />
emissions at business process, activity or<br />
resource levels, and simulate the effects of<br />
different organizational changes on<br />
emission levels. This is not only a carbon<br />
accounting mechanism but also helps us<br />
in better decision making towards Greener<br />
Business Processes.<br />
D. Application Development and<br />
Maintenance (multi-core): The non-linear<br />
increase in power consumption and the<br />
diminishing gains in performance from<br />
increasing the processor frequency have<br />
led to the advent of multicore processors.<br />
A multicore processor combines two or<br />
more independent CPU cores in a single<br />
chip, with the CPU cores accessing a<br />
shared memory. This architecture scales<br />
well, while keeping the power<br />
consumption at manageable levels.<br />
There has been an increasing emphasis on<br />
multicore chip design, stemming from<br />
thermal and power consumption<br />
problems posed by increases in processor<br />
clock speeds. However, the extent to<br />
which software can be multi-threaded to<br />
take advantage of this new architecture is<br />
likely to be the single greatest constraint<br />
on computer performance of the future.<br />
Green Technologies for Water Purification<br />
Access to safe potable water is a basic<br />
human need. Yet, most people in India and<br />
around the world do not have ready access<br />
to clean water. The water purification<br />
group at <strong>TCS</strong>'s <strong>TCS</strong> Innovation Labs -<br />
TRDDC in Pune has been working on using<br />
rice husk ash, an agri-waste, for the<br />
purification of drinking water in rural and<br />
semi-urban areas. These efforts resulted in<br />
the gravity-driven inexpensive water filter<br />
Sujal which was distributed to thousands<br />
of households in villages across India.<br />
During the past year, the group has<br />
focused on developing novel surface<br />
treatments for rice husk ash for enhancing<br />
its purification capabilities. The lab has<br />
patented technologies for removal of<br />
harmful compounds such as arsenic and<br />
fluoride from drinking water, and recently<br />
filed a patent for inactivation of disease<br />
causing bacteria and viruses present in the<br />
water. The group is now looking forward to<br />
developing point-of-use products based<br />
on these technologies.<br />
The lab will continue to focus on 'Green' as<br />
a theme. Our research would analyze each<br />
facet of an organization's operations,<br />
business processes and IT environment to<br />
reduce energy consumption and calculate<br />
carbon footprint, thereby providing a<br />
holistic Green solution for IT and non-IT<br />
infrastructures.<br />
Anand Sivasubramaniam<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 27
Enhance Health Care<br />
Dr M Vidyasagar, Head, <strong>TCS</strong> Innovation Labs – Hyderabad,<br />
Theme Owner – Enhance Health Care<br />
“Health care is often thought of as a ’recession-proof’ industry, because the vast majority<br />
of health care expenditure is not optional but compulsory. Nevertheless, the cost of<br />
health care in both developing as well as developed nations has been growing at about twice<br />
the rate of the economy as a whole. As a consequence, the percentage of the GDP of any country that<br />
goes towards health care has been increasing at a frenetic pace. For instance, in 2007, the USA spent 17%<br />
of its GDP on health care, and this figure is expected to rise to 21% by 2011. Clearly, this kind of increase is<br />
not sustainable. Providing better health care for everyone at an affordable cost is a challenge that needs<br />
to be addressed using a variety of approaches. As India’s leading IT company with a global presence, <strong>TCS</strong><br />
is doing its share to improve health care in both the curative (after the fact) and preventive (before the<br />
onset of disease) regimes.”<br />
Recent advances in biology coupled with the increasing use<br />
of informatics are, at last, making possible the dream of<br />
universal personalized medicine and health care. At <strong>TCS</strong>,<br />
we are committed to developing and using the latest<br />
algorithms and analytical methods, coupled with experimental<br />
advances made by our R&D laboratories around the world,<br />
so that the dream becomes a reality as quickly as possible.<br />
Towards that end, we have assembled a multi-disciplinary<br />
team of about 40 persons, including about 12 Ph.D.s from<br />
a variety of backgrounds. We take pride in the depth and<br />
breadth of our team and their actual achievements to date.<br />
But bigger challenges lie still ahead.<br />
During <strong>2008</strong>-<strong>09</strong>, the R&D activities in the broad theme of health<br />
care were aimed at:<br />
�Enabling<br />
the drug discovery community to cope with the<br />
explosion of information and the rapidly increasing volume<br />
of published literature,<br />
�Automating<br />
the piecing together of disparate bits of<br />
information from scattered sources to make a coherent<br />
whole,<br />
�Understanding<br />
the role of individual characteristics and<br />
individual variations in disease mechanisms and the actions<br />
of drugs, and as a prelude to all this,<br />
�Understanding<br />
how a vast variety of organisms survive<br />
in extremely hostile environment; be it the highly<br />
acidic environment of the stomach, or the elevated<br />
temperatures of a sulphur hot spring.<br />
Information Search and Retrieval Using Natural<br />
Language Processing (NLP) with Applications to<br />
Drug Discovery<br />
One of the consequences of the rapid advancement of scientific<br />
research is that new information is being added to the scientific<br />
literature at a dizzying pace, so much so that individual<br />
researchers are unable to piece together all of the information in<br />
their heads. Even research groups working in close coordination<br />
are unable to keep pace with the latest developments in their area<br />
of research.<br />
And yet there is help available in the form of Natural Language<br />
Processing (NLP) technology. By accessing research literature in<br />
electronic form, NLP techniques can be used to reproduce a<br />
significant part of the human thought process. Much of drug<br />
discovery is dependent on understanding the cause and effect<br />
relationships between various enzymes and proteins in the body,<br />
and externally introduced drugs. The main source of difficulty is<br />
that the relevant information is scattered over many research<br />
publications, and is not found in a single place. We have<br />
developed a very systematic approach to the problem of<br />
constructing these so-called ‘signal transduction databases’ and<br />
have also built very intuitive visualization tools for viewing these<br />
databases. Finally, we have also developed a very natural query<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 28
front-end that mimics the way in which a life sciences researcher<br />
thinks, and goes well beyond mere ’string matching’ as is common<br />
with most search interfaces.<br />
Our solution is code-named ’Bio-Appliance’ and consists of a great<br />
deal more than just NLP technology applied to scientific literature.<br />
In addition to constructing signal transduction pathways<br />
automatically, we are also able to provide a very large number of<br />
public databases after pre-processing, and update them at regular<br />
intervals. The Bio-Appliance also incorporates our award-winning<br />
software Bio-Suite.<br />
PK/PD Modeling<br />
PK stands for ’pharmacokinetics’ while PD stands for<br />
’pharmacodynamics’. Simply put, PK refers to what the body does<br />
to a drug, while PD stands for what a drug does to the body.<br />
Together, PK and PD constitute an important and vital part of<br />
computational approaches to drug discovery.<br />
The overwhelming majority of failed drug candidates get rejected<br />
for reasons of toxicity and not efficacy. In other words, a potential<br />
drug candidate is far more likely to get rejected because it has<br />
unwanted side effects, than because it fails to achieve the desired<br />
therapeutic effect. By modeling how a drug passes through the<br />
body, specifically by studying the so-called ADME (Absorption,<br />
Distribution, Metabolism and Excretion) of a drug as it passes<br />
through the body, we can get a handle on how the drug gets<br />
absorbed by the body and what effects it is likely to have. By<br />
studying the penetration of the blood-brain barrier by a drug, we<br />
can also aspire to predict its toxicity.<br />
The study of PK/PD requires a combination of a wide variety of<br />
techniques such as modeling via ordinary and partial differential<br />
equations, numerical solution of Ordinary Differential Equations<br />
(ODE) / Partial Differential Equations (PDE), pattern recognition,<br />
and machine learning.<br />
Metagenomics<br />
Most of the interesting life forms cannot be synthesized but are<br />
found naturally in various locations, many of which are extremely<br />
hostile to “normal” forms of life. Two well-known examples are the<br />
human stomach, which has a highly acidic environment, and the<br />
hot sulphur springs which are at an extremely high temperature<br />
and also contain many substances that would normally be<br />
poisonous to most life forms. By studying how various kinds of<br />
bacteria adapt themselves to survive in such hostile<br />
environments, we can gain some understanding of the robustness<br />
of life itself.<br />
The first step in studying a novel life form is find out its ’genome,’<br />
that is, its DNA sequence. Unfortunately, when one extracts DNA<br />
from the stomach, for example, what one actually gets is a mix-up<br />
of the DNA of several hundred organisms, namely the various<br />
bacteria that live in the stomach. Disassembling the DNA<br />
fragments and assigning them to the right organism, and then<br />
assembling these fragments to obtain the entire genome, are<br />
extremely challenging computational problems that require novel<br />
algorithms in stochastic modeling and string matching. As a byproduct<br />
of such studies, we are also able to make predictions of<br />
which organisms are likely to be pathogenic and which are<br />
benign.<br />
During the coming year, we plan to continue the above activities.<br />
We also plan to initiate some activity in bio-simulation, that is,<br />
modeling the human body as a dynamical system, at various<br />
levels: the whole body, one specific organ, or one cell within a<br />
specific organ.<br />
Dr M Vidyasagar<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 29
Manage Enterprise Risk and Compliance<br />
Dr M Vidyasagar, Head, <strong>TCS</strong> Innovation Labs – Hyderabad,<br />
Theme Owner - Manage Enterprise Risk and Compliance<br />
“With the world being completely connected through the Internet, and with many office<br />
desktops running relatively insecure operating systems and insecure applications, esecurity<br />
has been and will remain a paramount concern for every enterprise. In addition, recent<br />
events in the financial world have highlighted the need to have reliable measures of the risk an enterprise<br />
faces, be it economic risk or security risk. One way to mitigate risk is to ensure that data is as private as<br />
possible. Eventually all of these activities will serve to ensure that an enterprise will comply with all<br />
prevailing regulations, and can move up to the next level of compliance requirements with minimal<br />
rework. These are the objectives of this theme.”<br />
Piracy Detection and Enterprise-Level<br />
Rights Management<br />
By now, the problem of secure communication between<br />
individual computers and between various applications running<br />
on those machines can be treated as a solved problem. The next<br />
set of challenges arises from a broad area that can be roughly<br />
termed as ‘enterprise-level’ digital rights management. This<br />
includes piracy prevention and detection. Past experience shows<br />
that ’preventing’ piracy by preventing the user from doing certain<br />
things is inevitably doomed to failure. A far more effective<br />
approach is piracy detection, meaning an unimpeachable<br />
technological solution that can be used to show that only one<br />
person, and no one else, indulged in the act of pirating<br />
copyrighted or otherwise protected material. We, at <strong>TCS</strong>’s<br />
Innovation Labs, achieve this through a novel approach to Digital<br />
Watermarking (DWM). Most existing DWM methodologies tend to<br />
be somewhat limited in terms of the set of attacks that the<br />
watermark can withstand. In contrast, our method offers<br />
resistance against a wide variety of attacks. There is also a limited<br />
amount of adaptation built into the DWM algorithm so that the<br />
algorithm can be adjusted to counter any (even partially)<br />
successful attacks. Along the same lines, we believe firmly that<br />
Digital Rights Management (DRM) solutions that are based solely<br />
in software cannot serve the purpose adequately. In order to<br />
achieve proper enterprise-level rights management, one needs to<br />
have control over both the hardware and the software. By<br />
adopting this approach, we are able to come up with a versatile<br />
and highly customizable rights management utility. To cite a few<br />
examples, it is possible to permit a user merely to view a file on<br />
the screen but not to print it, or to view it and print it but not to email<br />
it (it will appear to be gibberish to the recipient), and so on.<br />
Risk Assessment<br />
The recent turmoil in the world’s financial markets has again<br />
underlined the essential requirement for estimating risk of various<br />
kinds, so that the institutions can be required to provide margins<br />
or other protections against these risks. Much of the turmoil can<br />
be traced to the unregulated nature of most financial instruments<br />
that have been created and are being freely traded. While simple<br />
human greed was undoubtedly a key ingredient in this fiasco,<br />
equally important was the lack of proper mathematical analytical<br />
techniques to compute the amount of money that was at risk, the<br />
likelihood of certain adverse events happening, and strategies for<br />
reducing (if not completely eliminating) the uncertainties<br />
involved in various transactions. Using highly advanced<br />
probabilistic models and original analytical tools, we have come<br />
up with some new methods for minimizing the variance of<br />
derivative instruments, even when one is able to implement the<br />
hedging strategies only at discrete instants of time. Going<br />
forward, we plan to examine numerical implementations of the<br />
methods we have developed.<br />
Data Privacy<br />
In this age of globalization, organizations need to publish<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 30
their microdata owing to legal directives or share it with<br />
business partners in order to remain competitive. This puts<br />
personal privacy at risk. Sharing some fictitious data with<br />
business partners may not work as it would hardly have any<br />
utility for the purpose. Thus, there is an inherent trade-off<br />
between the utility that databases can offer and the privacy<br />
they offer to their constituents.<br />
As a part of our research in data privacy, we are studying this<br />
trade-off formally, attempting to understand the relationship<br />
between privacy and utility. We will like to find a comfortable<br />
position between the extremes of fully disclosed and completely<br />
withheld data. This has a lot of relevance for <strong>TCS</strong> given that we<br />
often work with the client data either on-site or off-shore. Ideally,<br />
we would want to keep our experience certainty promise (and,<br />
therefore, we need high utility data to work with anywhere) and<br />
also help our clients remain competitive (may mean more offshoring)<br />
while maintaining their goodwill (no privacy breaches).<br />
Based on our research, we are also developing Privacy Enhancing<br />
Technologies (PET) that can make the <strong>TCS</strong> delivery platform more<br />
privacy compliant. For example, our research in data privacy has<br />
resulted in a data masking tool called Masketeer which helps in<br />
generating production like high utility privacy compliant test<br />
data. It has already been used in many client projects as an offshoring<br />
enabler. We are also working closely with a <strong>TCS</strong> Banking<br />
and Financial Services account to develop an on-the-fly masking<br />
solution framework named ‘SafeMask’ which enforces privacy<br />
policies on the data that is being fetched from database before it<br />
is shown on the screen to operators. Given that there is a growing<br />
demand for privacy in the BPO space, SafeMask as a privacy<br />
enhancer should have a big role to play in <strong>TCS</strong> BPO not only as a<br />
differentiator but also as a business enabler<br />
During the coming year, we hope to turn at least some of these<br />
research results into commercial offerings. In the coming year, we<br />
would be closely working with <strong>TCS</strong> BPO and deploying SafeMask<br />
technology to effectively address their specific privacy<br />
compliance needs and challenges. We also plan to customize<br />
Masketeer to address compliance needs of some specific verticals<br />
like BFS and Health.<br />
Dr M Vidyasagar<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 31
Improve Operational Efficiency and Productivity<br />
in Application Development and Management<br />
Arun Bahulkar, Head, Software Engineering Group, <strong>TCS</strong> Innovation Labs - TRDDC,<br />
Theme Owner - Improve Operational Efficiency and Productivity in<br />
Application Development and Management<br />
“Application development and management is at the core of <strong>TCS</strong>’s business and the<br />
effectiveness with which it is done is critical to being competitive. We have identified<br />
product development, requirements specification, software evolution, and software verification as key<br />
areas where we seek to make a significant difference. We have focused on the needs of <strong>TCS</strong>’s products,<br />
embedded software development, and the generic application outsourcing business.<br />
The model driven development approach has been institutionalized. We are now working on addressing<br />
configurability and customizability of products along all possible dimensions.<br />
The work on collaborative requirements specification has gained wide field acceptance. We have started<br />
working on domain knowledge based requirements specifications.<br />
We have scaled up our verification tools so that critical real life applications that could not be analysed<br />
until now by any industry tool can now be analysed. We will continue to increase the scalability to match<br />
the growth of application sizes in the future and also the sophistication in the types of analysis we can do.<br />
In the testing area, we have concentrated on coverage-based testing and regression testing for efficiency<br />
and effectiveness.<br />
We have started work in the software evolution area by focusing on refactoring to improve the ability to<br />
make changes and system models that enable more accurate change specification.<br />
We have successfully piloted our approach for semantic integration of enterprise. We plan to apply it to<br />
more scenarios such as reporting, warehouse creation, data migration, and propagation, and going<br />
beyond relational databases.”<br />
Operational efficiency is central to application development and<br />
management and there is scope to improve it at all stages of the<br />
software development life cycle. Some of the major opportunities<br />
we have identified as our focus are:<br />
�Ensuring<br />
the system requirements provide maximum value<br />
and are identified completely and consistently so that there<br />
are fewer iterations to getting them right<br />
�Enabling<br />
the delivery of customized solutions at ‘product<br />
price’<br />
�Enhancing<br />
the ability to make changes to software while<br />
getting them right the first time<br />
�Guaranteeing<br />
critical properties of systems and moving to a<br />
’zero defect’ culture<br />
�Enabling<br />
organizations to improve their operational efficiency<br />
by a systematic approach to integration.<br />
This has led to initiatives in the following areas:<br />
�Requirements<br />
Specification - Eliciting and specifying<br />
requirements at a higher level of domain expertise<br />
�Product<br />
Engineering Platform - Dramatically changing the<br />
way vertical business products are designed, built, configured,<br />
and supported so that customers can assemble systems on<br />
demand<br />
�Software<br />
Testing - Making testing more effective and<br />
systematic during fresh development or while making<br />
changes<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 32
�Zero<br />
Defect Software - Helping to move critical embedded<br />
software systems closer to a goal of zero defects<br />
�Software<br />
Evolution - Making a difference to the way<br />
software evolves<br />
�Model<br />
Driven Approach for Enterprise Data Integration -<br />
Addressing the challenges of integrating applications and<br />
data in the enterprise with an initial focus on data.<br />
Each of these initiatives is described below.<br />
Requirements Specification<br />
One of the major hurdles in the requirements specification<br />
process is the ability to identify the ’unobvious’ requirements. This<br />
difficulty is further compounded when the stakeholders are<br />
globally distributed.<br />
We observed that many of the unobvious requirements can be<br />
discovered by correlating inputs across stakeholders. We have<br />
now extended our requirements development method and<br />
toolset—MAPAGILE—to enable collaborative requirements<br />
development and review across stakeholders.<br />
This method and tool have been used across more than 150<br />
projects, and some business verticals in <strong>TCS</strong> have even adopted<br />
them as standard practice.<br />
Continuing the work on requirements further, our interactions<br />
with different internal business units in <strong>TCS</strong> have revealed how<br />
domain knowledge is crucially important while defining<br />
requirements. In our future work, we will develop a method and<br />
framework to enable domain knowledge assisted requirements<br />
evolution. This approach starts with a reasonably-sized ‘seed<br />
requirement specification’. The seed contains structured domain<br />
knowledge as represented by core elements such as business<br />
events, actions and decisions (as captured in business processes),<br />
business constraints, and analysis patterns derived from various<br />
resources. Each time a new software application is to be<br />
developed, we can ‘evolve’ the seed by way of altering and adding<br />
to the core to get to the final requirement specification. The<br />
semantic assistance comes from domain ontologies. Domain<br />
experts can collaboratively evolve the ontologies and maintain<br />
the currency of knowledge. We expect that this approach would<br />
yield sizeable efficiency in the requirements definition phase by<br />
‘jump-starting’ projects, improve quality of deliverables by<br />
providing domain knowledge assistance to requirements analysts,<br />
and enhance customer confidence in terms of domain knowledge<br />
residing within our organization.<br />
Product Engineering Platform<br />
Our earlier work in model driven development has led to success<br />
in being able to achieve ’separation of concerns’ with respect to<br />
architectural and technology dimensions. This found major<br />
success with the <strong>TCS</strong> products business and other large<br />
development efforts.<br />
Once launched, a product finds many varied types of users who<br />
require customizations and extensions to it. From one product,<br />
another variant emerges for a different market segment.<br />
Managing all these variations, extensions and customizations can<br />
lead to large costs and management issues almost defeating the<br />
very purpose of having a product. We are now focused on being<br />
able to develop and support a family of products across a large<br />
number of customers in an efficient manner. We seek to create a<br />
product engineering platform and methods with the following<br />
capabilities:<br />
�Ability<br />
to view the product family as a set of features which<br />
can take parameters<br />
�Ability<br />
to define and configure ’business products’ (for<br />
example, insurance policy types)<br />
�Ability<br />
to configure business processes<br />
�Ability<br />
to customize user interfaces (and other external<br />
interfaces)<br />
�Methods<br />
to design and assemble implementation<br />
components<br />
�Self-assembly<br />
based on configuration definitions<br />
�Ability<br />
to easily upgrade an already installed configuration<br />
when the next version of the product is made available<br />
�Choice<br />
of platforms, architectures and implementation<br />
strategies<br />
�Ability<br />
to recognize and integrate with pre-existing software<br />
�Ability<br />
for a customer to override and extend the product<br />
To achieve this, we would leverage and build upon existing work<br />
on feature models and composition techniques.<br />
We have already implemented this concept partially as a Proof of<br />
Concept (POC) treating out Model-Driven Development (MDD)<br />
toolset—MasterCraft—as an exemplar. We have been able to<br />
package code generators of more than 60 variations of<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 33
MasterCraft installed base as a common platform, from which the<br />
desired set of architectures and platforms can be supported<br />
through a feature tree based configuration mechanism.<br />
We work closely with the <strong>TCS</strong> products business to ensure that we<br />
address all the complexity of the problems and that the tools get<br />
used on a large scale.<br />
Software Testing<br />
Software testing constitutes a major percentage of effort while<br />
producing a software release. Despite all the human efforts that<br />
are put in, the quality of the software as well as the effectiveness<br />
of testing remains lower than expectations. As a part of research<br />
related to Software Testing, we are focusing our efforts along the<br />
following themes:<br />
�Regression<br />
testing<br />
�System<br />
testing<br />
Regression Testing<br />
We carried out several studies and pilots to help understand the<br />
regression test cycle across several industry domains. The studies<br />
helped us identify several ways to improve the efficiency of the<br />
regression test cycle and we will be exploring these further.<br />
Creation and maintenance of test messages for testing messagebased<br />
applications has largely been manual and, as a result,<br />
tedious and time-consuming. We have developed a specification<br />
driven test data generation approach (Testify) to generate<br />
messages that adhere to standards like SWIFT.<br />
In collaboration with Georgia Institute of Technology, we have<br />
continued the work on adequacy of regression test suite and<br />
subset selection. Several papers have been published in top-tier<br />
conferences. While these techniques have been tried on products<br />
and tools and have shown a lot of promise, they are yet to be tried<br />
on business applications. We have initiated such pilots within <strong>TCS</strong>.<br />
System Testing<br />
Based on interaction with a cross-section of large projects across<br />
<strong>TCS</strong>, we found that System Testing is being conducted manually<br />
and, therefore, creation of a test bed with appropriate data and<br />
the entire test execution cycle takes considerable time and effort.<br />
To address these aspects, we have devised a strategy using:<br />
�Workflow<br />
based approach to achieve better specification and<br />
more functional coverage<br />
�Data<br />
generation that covers the test conditions<br />
�Test<br />
automation for reduction in test planning and<br />
execution effort<br />
This approach was further refined. We are currently building a<br />
POC using a model checking tool—SAL—for data generation and<br />
Selenium for test automation.<br />
Zero Defect Software<br />
As a part of embedded software research, we continue to focus on<br />
the zero defect software initiative to address some of the key<br />
challenges currently faced by <strong>TCS</strong>’s clients in the embedded space,<br />
such as:<br />
�Meeting<br />
safety critical quality standards even as the size and<br />
complexity of embedded software grows<br />
�Improving<br />
productivity and quality amidst constantly<br />
changing technologies and platforms<br />
�Exploiting<br />
the product line nature to improve productivity,<br />
quality, and certifiability of products<br />
We have built a state chart analysis tool that can analyze up to 100<br />
state charts. This has been achieved through a combination of<br />
engineering and implementation of optimization techniques like<br />
slicing. We are now exploring techniques to enable analysis of 500<br />
state charts as this is the size of the largest specifications we have<br />
encountered.<br />
We have also built a prototype tool that automatically generates<br />
test data for MCDC coverage from C source code. This is being<br />
applied to application code from the automotive domain. In 20<strong>09</strong>-<br />
10, we will work on improving the scalability of this tool. While<br />
there are many tools in the industry, they do not scale up<br />
sufficiently and cannot be used effectively for real-life<br />
applications. Our work on scaling up bridges that gap and helps<br />
to enable the use of sophisticated techniques to be applied for<br />
verifying properties of critical software and eliminating hard to<br />
detect defects.<br />
We are also working on extracting state charts from C code so that<br />
we can generate test cases or verify system properties from the<br />
state charts. This is a practical requirement since state charts are<br />
not available for a large class of applications.<br />
Our program analysis tool is being successfully applied to detect<br />
genuine bugs. The tool has scaled up to 10 million lines of code. In<br />
20<strong>09</strong>-10, we will focus on combining our scalability with modelchecking<br />
techniques to build a tool that is both scalable and<br />
precise in its analysis. We will also work on inventing a property<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 34
specification language that can be used by average software<br />
engineers or domain experts to specify properties of business<br />
software, and build tools that will analyze large business<br />
applications for satisfaction of these properties.<br />
Software Evolution<br />
While businesses require a lot of new software, managing the<br />
evolution of existing software and, ability to quickly and correctly<br />
change it to meet the agility of businesses is a critical industry need.<br />
Over the past year, we have built a toolset for reverse engineering<br />
of AS/400 applications. The toolset breaks the monolithic code<br />
into transaction services which are further broken into validations<br />
and computations to facilitate understanding at a specification<br />
level. The toolset captures a process model created by experts and<br />
maps process steps to the transactions.<br />
Using this method, reverse engineering for the freight<br />
management system (RPG on AS400 platform) of a large logistics<br />
company was executed with excellent productivity gains. For<br />
another pharmaceutical distributor, a full-fledged reverse<br />
engineering project was executed to deliver the extracted design<br />
models.<br />
Our program analysis and transformation technology found an<br />
interesting application in terms of identifying issues when a major<br />
banking product was migrated and compiler differences in<br />
handling spaces caused unexpected program crashes.<br />
Going forward, the lab plans to focus on how to incorporate new<br />
functionality and functionality changes in existing software<br />
systems. Two major sub-problems that we plan to explore are<br />
Change Specifications, and Refactoring to improve changeability.<br />
We plan to guide both of them using empirical analysis of change<br />
and defect data.<br />
We plan to express the Change Specifications as a variation over<br />
the business functionality stated using Features, Processes, and/or<br />
Activities, and analyze its impact on design and code using trace<br />
of functionality to design and code.<br />
We plan to study the impact of complexity measures (like<br />
coupling, size, cohesion) and code smells (like nesting depth) on<br />
the cost of making big changes, leading to identifying places in<br />
code where refactoring is required.<br />
We aim to study the business needs of service enablement of<br />
existing software systems. Defining alternative methods to create<br />
services in existing systems is the primary objective of the<br />
exploration.<br />
We also continue to exploit our experience with representation of<br />
programming languages at the standards formulation body OMG,<br />
where <strong>TCS</strong> is designated as the Chair for the Finalization of ASTM<br />
(Abstract Syntax Tree Models) standards.<br />
A Model Driven Approach for<br />
Enterprise Data Integration<br />
Enterprises have to deal with a large number of diverse data<br />
sources that are produced by different processes. Obtaining a<br />
unified view of this data is critical for decision making. This<br />
requires one to capture, understand, and reconcile the semantics<br />
of different sources, and then translate this understanding into a<br />
suitable integration solution. There exist a number of wellestablished<br />
integration technologies in the market such as ETL, EII,<br />
and MDM, but they only provide implementation level solutions.<br />
They do not provide a conceptual framework to deal with the<br />
semantics of data. Also, different technologies are better for<br />
different needs and these needs keep changing. What one needs<br />
is a flexible integration architecture that enables such changes to<br />
be effected transparently, with minimal effort and impact.<br />
We are developing a model-driven approach that aims to address<br />
these issues and provide an architecture for a more flexible and<br />
error-free integration of an enterprise’s data and processes.<br />
Essentially, the idea is to separate out implementation aspects<br />
from conceptual aspects and use semantically rich conceptual<br />
models as the medium for specifying and integrating data. We<br />
provide an extensible, multi-layered, conceptual modeling<br />
framework that can be used to specify a unified, enterprise<br />
reference conceptual model at the top level, context specific<br />
conceptual models at the next level optionally, and map these<br />
conceptual models to implementation models such as physical<br />
data models, service models, and so on. These models can then be<br />
used as the foundation infrastructure to derive platform specific<br />
integration solutions, using model-driven techniques. We are<br />
doing a couple of POCs with a large financial services organization<br />
to validate the overall approach. As part of this, so far, we have<br />
developed tools to automate the following:<br />
�Translation<br />
of queries specified on the unified conceptual<br />
model into equivalent platform-specific implementations<br />
�ETL<br />
generation<br />
Going forward, we plan to extend this work to cover more aspects<br />
of integration in more practical settings.<br />
Arun Bahulkar, Smita Ghaisas, Vinay Kukarni,<br />
Sachin Patel, Deepali Kholkar, R Venkatesh,<br />
Shrawan Kumar, Ravindra Naik, Sreedhar Reddy<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 35
Improve Operational Efficiency and Productivity<br />
in Engineering & Industrial Services<br />
“Manufacturing industry has to constantly optimize product/equipment design as well as<br />
plant operations with respect to one or more of the following goals: quality,<br />
productivity, energy efficiency, scalability, cost of production and environmental compliance. Our efforts<br />
are aimed at providing cost-effective solutions which are optimized for certain objectives specified by our<br />
clients/partners and which utilize state-of-the-art simulation tools either commercially available and/or<br />
those developed in our Innovation Labs. We have now taken up the challenge of integrating different tools<br />
to be able to solve more complex problems in an holistic manner such as component design based on<br />
advanced high strength steels involving secondary steel making, continuous casting, sheet metal<br />
production followed by stamping. Based on our experience with metals industry we have made<br />
considerable progress this year on our efforts to develop similar solution methodology for solving<br />
challenging problems facing the engineering polymers industry.”<br />
Over the years, the manufacturing industry<br />
has made significant progress in steadily<br />
improving efficiencies in operating plants<br />
with the help of sustained engineering<br />
innovations. However, some unsolved<br />
engineering challenges still exist due to<br />
which the industry is unable to bring<br />
down operating costs. For example, as<br />
against a theoretical energy requirement<br />
of 436 Kcal per kilogram of Portland<br />
cement, the most modern cement plant<br />
today consisting of an energy efficient<br />
cement kiln with suspension pre-heaters<br />
and highly optimized cement grinding<br />
mills and with state-of-the-art process<br />
instrumentation and control solutions<br />
installed in the plant, consumes around<br />
650 Kcal per Kg. The relatively older plants<br />
consume anywhere from 1000 to 2000<br />
Kcal of energy per Kg. The discrepancy<br />
between the theoretical requirement and<br />
actual consumption even in modern<br />
cement plants is due to sensible heat lost<br />
at relatively low temperatures of around<br />
100 to 200 degree centigrade. The heat<br />
Dr. Pradip, Head, Process Engineering Group, <strong>TCS</strong> Innovation Labs – TRDDC,<br />
Theme Owner - Improve Operational Efficiency and Productivity in Engineering<br />
& Industrial Services<br />
recovery at relatively lower temperatures<br />
remains an unsolved engineering<br />
challenge.<br />
A host of tools, technologies, processes<br />
and decision support systems have been<br />
developed to help make improvements in<br />
the efficiency of manufacturing processes<br />
and thus bring down the operating costs.<br />
<strong>TCS</strong>’s Engineering and Industrial Services<br />
(EIS) group and Innovation Labs (TRDDC -<br />
Process Engineering Lab, Innovation Lab -<br />
Cincinnati, USA, and Innovation Lab - EIS)<br />
have provided innovative solutions to the<br />
industry in this domain. <strong>TCS</strong> has also<br />
undertaken several new initiatives to help<br />
sustain the competitive edge to our clients<br />
and industrial partners as well as to<br />
respond to new challenges such as<br />
environmental compliance and reducing<br />
environmental footprint.<br />
Our research initiatives are specifically<br />
aimed at enhancing operational efficiency<br />
of our manufacturing industry with<br />
respect to reduction in energy<br />
consumption, cost of production and<br />
environmental footprint. Our programs are<br />
aimed at addressing problems related to<br />
design as well as process optimization and<br />
control of operating plants. Some of them<br />
are briefly described in the following<br />
sections to illustrate our approach.<br />
Integrated<br />
Computational Materials<br />
Engineering<br />
Integrated Computational Materials<br />
Engineering (ICME) is a relatively new and<br />
promising engineering approach to enable<br />
the optimization of materials,<br />
manufacturing processes and component<br />
design in an integrated fashion with the<br />
help of advanced tools, technologies and<br />
material information available today. ICME<br />
can help reduce component design and<br />
process development costs, reduce time to<br />
reach the market with new products,<br />
improving the prognosis for materials and<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 36
component life (National Academies<br />
<strong>Report</strong> on Integrated Computational<br />
Materials Engineering, <strong>2008</strong>). Our research<br />
program is aimed at developing several<br />
tools and technologies for specific<br />
industrial products keeping in mind the<br />
ICME framework for integration.<br />
Multi-scale Modelling of<br />
Solidification - i2STEEL<br />
under Metal Innovation<br />
Program<br />
The Steel industry has been introducing<br />
new alloys for automotive applications to<br />
improve the product performance and to<br />
meet the challenges posed by other<br />
materials. Introduction of new and<br />
improved alloys such as Advanced High-<br />
Strength Steel (AHSS) requires enabling<br />
technologies to reduce the cost and lead<br />
times of the development. The<br />
performance of a formed sheet<br />
component in an automobile is influenced<br />
by the entire life cycle the material has<br />
gone through in its production. Starting<br />
from the chemistry and cleanliness of the<br />
molten steel, the casting, rolling, heat<br />
treatment, forming, and other processes,<br />
influence its properties and performance.<br />
Tracking the evolution of the properties<br />
and determining the cause of a particular<br />
property is a challenging task, especially<br />
when diverse manufacturing processes<br />
influence them. The concept of “Through<br />
Process Modelling”, which enables use of<br />
sophisticated mathematical models to<br />
predict the evolution of microstructure<br />
and properties during the production of<br />
sheet metal, can be used to build a<br />
suitable platform to facilitate production<br />
of new grades of steel sheets to meet the<br />
requirement of downstream processes.<br />
The goal of <strong>TCS</strong>’s i2STEEL program is to<br />
facilitate the attainment of suitable<br />
properties of the sheet metal which is<br />
dictated by the downstream processes<br />
such as stamping. The i2STEEL platform<br />
would facilitate steelmakers and<br />
automakers to obtain the desired grade of<br />
sheet metal. The program aims at the<br />
development of an Integrated Process<br />
Models based platform to cover the entire<br />
production cycle of sheet manufacturing<br />
consisting of secondary steelmaking,<br />
continuous casting, reheating, rolling and<br />
annealing; models would predict the<br />
evolution of microstructure at different<br />
stages of processing. Existing models<br />
(ladle furnace operation, slab caster<br />
tundish, continuous casting, reheating<br />
furnace, heat treatment and thermal<br />
processing) are being upgraded,<br />
customized and integrated with the<br />
i2STEEL program, and new models are<br />
being developed and added to make it<br />
more comprehensive.<br />
To enrich the on-going program on<br />
process modelling in steel, work is in<br />
progress to develop comprehensive model<br />
for casting to improve microstructure and<br />
eliminate defects (such as using<br />
electromagnetic stirring). Casting<br />
processes are multi-scale in nature and<br />
have an influence of phenomena<br />
Process Design<br />
• Sequence Selection<br />
• Die Design<br />
• Tolerances<br />
Knowledge base<br />
from designers<br />
Design<br />
Specifications<br />
Product &<br />
Process Design<br />
Synthesis<br />
Figure 4: Schematic of the tool<br />
Have sufficient experience<br />
Quick Stamping<br />
Analysis Tools<br />
occurring at different length and time<br />
scales. However, the modeling approach<br />
capturing multiple length scales in single<br />
modeling framework is rare and difficult at<br />
this point of time. For industry sized<br />
problems, it is not possible to resolve all<br />
length and time scales with the current<br />
computational power. In this scenario, the<br />
best approach going forward is to have<br />
macro-micro modeling approach which<br />
allows capturing microscale physics. One<br />
of the important aspects of interface<br />
morphology is microsegregation which<br />
requires tracking the evolution of solutal<br />
field. We are currently working on the<br />
development of macroscopic model for<br />
macrosegregation which accurately<br />
accounts for the microsegregation at<br />
dendritic length scale and application of<br />
this model for different flow conditions.<br />
Also, the macro/micro modeling<br />
framework is being developed with the<br />
possibility to enable additions of more<br />
microscale physics later. The emphasis is<br />
on microscale phenomena such as back<br />
diffusion, eutectic solidification, and<br />
dendrite coarsening and remelting, which<br />
Quick Product<br />
Performance<br />
Analysis<br />
Traditional strength areas<br />
Enhanced<br />
Simulation Tools<br />
add Knowledge<br />
Detailed Stamping<br />
Simulation &<br />
Analysis<br />
Product Design and<br />
Performance<br />
• Geometry, material,<br />
• Stiffness<br />
• Crash Safety<br />
• Fatigue<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 37
are analyzed considering appropriate flow<br />
conditions under the influence of natural<br />
(double-diffusive and shrinkage) and<br />
forced convection.<br />
Intelligent Integrated<br />
Stamping Process Design<br />
Tool<br />
This <strong>TCS</strong> internal research program on<br />
stamping envisages an intelligent and<br />
interactive design tool for the sheet metal<br />
industry to help component and<br />
manufacturing process designers<br />
automate the design process and reduce<br />
the dependence on knowledge residing<br />
with experts. Special emphasis will be on<br />
AHSS where such established knowledge<br />
base is yet evolving. Figure 4 provides an<br />
overview of the tool.<br />
This tool will address the following key<br />
scenarios:<br />
�Given<br />
a final geometry of a component<br />
to be produced, design the most<br />
effective process sequence checking<br />
for formability and plant constraints<br />
while meeting product characteristics.<br />
�Given<br />
a broad outline and constraints<br />
of the product to be designed, evolve<br />
the remaining geometry to meet the<br />
specifications of product<br />
characteristics.<br />
�Optimize<br />
the entire product<br />
development process covering the<br />
above two aspects.<br />
The development of this tool involves<br />
research on two key fronts:<br />
�Design synthesis for component and<br />
process: This involves capturing the<br />
conventional design knowledge<br />
through ’knowledge base engineering’<br />
tools supported by quick analysis tools<br />
for advanced materials. The tool will<br />
construct graphs of various<br />
design/process routes, analyze them<br />
and rank the feasible designs using a<br />
KBE engine and host of optimization<br />
techniques.<br />
� Process modeling for material<br />
response: These tools look at<br />
multilevel materials modeling based<br />
on advanced material models for<br />
rolled AHSS sheets for detailed<br />
deformation analysis and will also form<br />
the basis for building knowledge<br />
base as well as quick analysis tools.<br />
During the current year, the team has<br />
developed a detail tool requirements<br />
document in association with various end<br />
users and also developed preliminary<br />
prototypes. A typical simulation with<br />
prediction of thickness strain is given in<br />
Figure 5.<br />
.073576 .169212 .264848 .360484 .45612<br />
.121394 .21703 .312666 .408302 .503938<br />
Figure 5: Contours of Triaxiality Factor - a Key Failure Criterion for AHSS<br />
Pradip, A K Singh, B P Gautham,<br />
Ravindra Pardeshi, and Pradip Dutta<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 38
Simplify and Transform<br />
Dr. Harrick Vin, Head, Systems <strong>Research</strong> Lab, <strong>TCS</strong> Innovation Labs – TRDDC,<br />
Theme Owner - Simplify and Transform<br />
“During the past two decades, many enterprises have transformed from ‘Businesses<br />
facilitated by IT’ to the paradigm where ‘Business is IT’. Today, enterprises not only relay<br />
on IT to obtain and deliver insightful, timely, and accurate information for managing their<br />
operations, but also to provide competitive differentiation, to support business agility and growth, and to<br />
improve profitability. Unfortunately, the growing complexity of the IT environments operated by the<br />
enterprises is becoming a key obstacle in sustaining this vision. In fact, addressing the complexity of large<br />
IT systems has been identified as a grand challenge in computing. At <strong>TCS</strong>, we are exploring a long-term<br />
R&D agenda to address this challenge.”<br />
A defining characteristic of the information age is our reliance on<br />
vast, complex, and intertwined information technology (IT)<br />
plants—consisting of large numbers of heterogeneous, highcapacity<br />
computing, communication, and storage systems as well<br />
as wide-range of software components. Unfortunately, the<br />
complexity of these IT plants has been increasing steadily and is<br />
fast approaching a barrier. We believe that continuous evolution is<br />
a key contributor to this complexity. Unlike traditional<br />
engineering artefacts that don’t change much over time, IT plants<br />
evolve continuously to accommodate new software and hardware<br />
technologies, application functionalities, user requirements, as<br />
well as changes in operating conditions (workload, faults, etc.).<br />
The main objective of the “simplification” R&D theme at <strong>TCS</strong> is to<br />
conquer this complexity by developing methodologies and tools<br />
to design simple yet efficient systems and to manage system<br />
evolution. These methodologies and tools will facilitate reasoning<br />
about various system properties—correctness, security, privacy,<br />
scalability, performance, availability, and reliability—even in the<br />
presence of evolution.<br />
Our approach—instantiated as the <strong>TCS</strong> Sense-Understand-<br />
Respond (SURe) framework—is based on the observation that to<br />
derive a simplification strategy, one must first understand the as-is<br />
state complexity. To understand the as-is state, the SURe<br />
framework collects, integrates and analyzes data from “monitoring<br />
probes” placed at various locations and tiers of an IT plant, and<br />
derives models for infrastructure and application inventory,<br />
dependency, cost, workload, request flow, performance, causality,<br />
among others. These models are then used to conduct “what if”<br />
analysis and to predict the impact of change and derive a<br />
simplification and optimization strategy. The selected strategy is<br />
then implemented by leveraging many of the emerging<br />
technologies.<br />
The “simplification” theme is a long-term agenda being pursued at<br />
<strong>TCS</strong>. In what follows, we discuss some of the specific projects<br />
being pursued under this broader umbrella.<br />
Design of a Domain-independent<br />
Sense-and-Analyze Platform<br />
A domain-independent sense-and-analyze platform consists of<br />
three components:<br />
�A<br />
data preparation system – that supports mechanisms to<br />
ingest structured, semi-structured, and unstructured data,<br />
cleanse the data (perform data and referential integrity<br />
checks, identify and handle missing and erroneous data,<br />
transform data, among others), and then prepare data for<br />
further analysis.<br />
�A<br />
data analytics system – that supports text mining (to handle<br />
unstructured data) as well as techniques for analysing three<br />
types of structured data: relations (tables), graphs, and timeseries.<br />
�A<br />
visualization system – that supports efficient techniques to<br />
present analytics results using the most appropriate data<br />
visualization metaphors; and to organize the visualization<br />
metaphors in an easy-to-understand and insightful manner.<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 39
The goal of this research project is to develop high-level<br />
abstractions and methodologies that simplify the construction of<br />
sophisticated sense-and-analyze solutions for various domains.<br />
This platform forms the foundation of conducting “as-is” state<br />
analysis for all of our “simplification” domains.<br />
Simplifying Infrastructure Design<br />
(iDesign)<br />
Today, we are surrounded by a plethora of infrastructure<br />
optimization techniques, including:<br />
�Server<br />
virtualization technologies that facilitate consolidation<br />
of several as-is-state physical servers into one target-state<br />
physical server, and thereby reduce infrastructure footprint.<br />
�Storage<br />
optimization techniques—such as SAN-based storage<br />
consolidation, storage virtualization, thin provisioning, tiered<br />
storage and information lifecycle management (ILM), diskbased<br />
virtual tape libraries, to name a few—that can<br />
dramatically reduce the total cost and complexity of storage<br />
environment.<br />
�Cloud<br />
services that simplify the deployment and launch of<br />
applications, while minimizing the overhead of running a<br />
custom infrastructure.<br />
Yet, most organizations are suffering from (and struggling to get<br />
out of) poorly designed, managed, and high cost infrastructure.<br />
This is because, while many of these “how to optimize”<br />
technologies are getting commoditized, the biggest challenges in<br />
realizing the “optimized and agile infrastructure” dream seems to<br />
be in addressing the "what", "when" and "why" questions. In<br />
particular, one needs to address questions such as: ‘What<br />
techniques and technologies to use?’, ‘What class of applications<br />
and infrastructures should one target first?’ And ‘what is benefit of<br />
doing so (over the as-is state)?’ Unfortunately, these questions<br />
have proved quite difficult to address because “one-size-does-notfit-all”;<br />
answers to these questions depend much on the details of<br />
the as-is infrastructure, application characteristics and SLA<br />
requirements, as well as growth projections.<br />
Today, many of these decisions are taken manually based<br />
primarily on intuition. Because of the scale and complexity of<br />
most IT infrastructure setups, this approach often leads to<br />
significant “realization” challenges and hence fails to achieve the<br />
potential (there are many examples of failed infrastructure<br />
transformation initiatives!).<br />
The goal of this project is to formalize and automate the process<br />
of addressing the “what”, “when” and “why” questions for<br />
infrastructure simplification and transformation.<br />
Optimizing Infrastructure Operations<br />
Support (iSupport)<br />
Most organizations collect enormous amounts of historical data<br />
about their business operations, transactions, employees, etc. This<br />
includes not only the structured data (e.g., in databases) but also<br />
document repositories (such as reports, proposals, notes, emails,<br />
etc.). Such historical repositories can be analyzed to improve<br />
operational efficiency.<br />
As a first step in this direction, we have begun analysing records<br />
from ’ticketing systems’ used to log infrastructure support<br />
requests. These records contain information about support<br />
requests, as well as their resolution details including the time<br />
spent by each resolver on the ticket, the route the ticket followed<br />
prior to being resolved, and the solution offered to the problem.<br />
The iSupport tool uses text and data mining techniques to derive<br />
the following types of insights from historical databases of past<br />
tickets, and thereby optimize the operations support activity:<br />
�Identify<br />
support process steps that are candidates for<br />
automation;<br />
�Identify<br />
opportunities for reducing the effort and time<br />
required to service tickets by:<br />
�Automatic<br />
identification of experts and appropriate<br />
routing of tickets.<br />
�Identifying<br />
opportunities for training to improve resolver<br />
productivity.<br />
�Capacity<br />
planning for support teams to minimize ticket<br />
wait-times; among others.<br />
�Identify<br />
opportunities to reduce number of tickets.<br />
Predictive Control of Infrastructures<br />
(iControl)<br />
In this project, we focus on the following two related problems:<br />
�Proactive<br />
performance and capacity management: Today,<br />
many IT organizations collect and archive data about<br />
workload, application performance as well as infrastructure<br />
utilization. But most rely on manual processes—that involve<br />
“eyeballing” of measured data collected in Excel spreadsheets<br />
or other dashboards—to detect “interesting” changes and<br />
measure their impact on system parameters. Though such an<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 40
approach can be effective for small IT plants, it does not scale. In<br />
this project, we are developing algorithms for automated<br />
construction—using a combination of graph and time-series<br />
analysis techniques—of dependency, workload and performance<br />
models for large systems. These models can then be utilized to<br />
perform tasks such as:<br />
�Characterization,<br />
prediction and correlation of businesslevel<br />
and server-level workloads;<br />
�Bottleneck<br />
identification, headroom estimation, and<br />
determination of time-to-saturation; and<br />
�Support<br />
for “what if” analysis based on growth plans.<br />
�Fault<br />
detection and localization: With the increasing scale and<br />
complexity of data centers, detecting and localizing<br />
performance faults in real-time has become both a pressing<br />
need and a challenge. While several approaches for<br />
performance debugging in data centers have been proposed,<br />
these techniques do not assume any constraints on the<br />
availability of operational data needed to detect and localize<br />
faults. We argue that collecting such operational data often<br />
requires significant instrumentation or intrusiveness, which is<br />
difficult to realize in production data centers. For performance<br />
debugging to become practical and effective in real-world<br />
systems, one needs to develop techniques that are “more<br />
effective” with “less instrumentation and intrusiveness”. In this<br />
project, we are developing a collection of such “more-withless”<br />
techniques for detecting and localizing faults is largescale<br />
systems.<br />
Simplifying the Design of Software<br />
Control Systems for Large Sensor-<br />
Actuator Networks<br />
Distributed computing systems involving multiple sensors and<br />
actuators are everywhere – from manufacturing systems to large<br />
scientific apparatus, and from surveillance systems (such as, for<br />
identifying fraud in financial trading or detecting an intruder for<br />
military environments) and sensor networks to systems for<br />
managing large-scale networks and data centers. Today, each<br />
such environment develops, with a significant amount of effort, its<br />
own custom control system that collects data from sensors,<br />
performs real-time analysis of collected data, archives data for offline<br />
historical analysis, as well as controls and reconfigures the<br />
operations of the system at various time-scales.<br />
In this project, we ask the following fundamental questions: Is it<br />
possible to design an “operating system” for a general class of<br />
multi-sensor-actuator systems? What set of abstractions should<br />
such an operating system support? How can the design of this<br />
operating system be made both platform- and domainindependent?<br />
How difficult would it be to create custom<br />
deployments of the control system for specific platform and<br />
domain?<br />
In <strong>2008</strong>-<strong>09</strong>, we began by gaining first-hand experience in<br />
designing control systems for two large-scale multi-sensoractuator<br />
systems: the International Thermo-nuclear Experimental<br />
Reactor (ITER) [in collaboration with the Indian Plasma <strong>Research</strong><br />
(IPR) Institute, Ahmedabad]; and the Giant Meter-wave Radio<br />
Telescope (GMRT) [in collaboration with the National Center for<br />
Radio Astrophysics (NCRA), TIFR, Pune]. For instance, for GMRT, we<br />
have developed a model-driven development framework that<br />
automatically generates much of the control system software for a<br />
telescope. The design of our model-driven development<br />
framework is guided by the observation that, independent of the<br />
specific designs and configurations of their antennas, the control<br />
system software for telescopes performs the same set of functions<br />
- communicate, verify, translate and execute commands - at<br />
various antenna sub-systems (actuators); and collect, process,<br />
transmit, visualize and archive data produced by antenna subsystems<br />
(sensors).<br />
We are now generalizing this approach to develop a specificationdriven<br />
software control system generator. If successful, we believe<br />
that we can dramatically simplify the field of designing control<br />
systems for multi-sensor-actuator environments.<br />
Dr. Harrick Vin<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 41
Foster Information Ubiquity<br />
“'Pervasiveness while on the move' is probably one wish on everyone's wish-list in our<br />
life that all of us nourish in our heart. The emerging mobile and wireless communication<br />
technology with smart sensors at the field are increasingly supporting all pervasive real life applications.<br />
Ubiquity is seen as the 'third wave' of computing wherein one person handles many computers or one<br />
computer at many places, and is a disruptive move from eras of mainframes and personal computers.<br />
Technology is increasingly being integrated into the 'real world' with its users, taking the concept of<br />
'access to information' away from the workstations/consoles, and spreading it into everyday life - anyone,<br />
anytime, anywhere access through any device.<br />
The emerging mobile and wireless communication technologies are increasingly supporting all-pervasive<br />
real-life applications with enabled mobility and robustness against changing location, time, environment,<br />
user preferences and capabilities. However, the real adoption of the same among the masses will happen<br />
when the users will experience true seamless ubiquity without being aware of how it is achieved at the<br />
back ground.”<br />
Ubiquitous computing is all about access<br />
to information anytime, anywhere, by<br />
anyone and in any situation. The final goal<br />
of ubiquitous computing is to bring in a<br />
better end-user experience primarily<br />
through the concept of 'information<br />
reaching consumer' rather than 'consumer<br />
reaching for information'. This means a<br />
convergence of networks, devices and<br />
content into a seamless information<br />
highway. Users could be both man and<br />
machine who require this information for a<br />
specific reason and are authorized to<br />
access it. Major classes of consumers are<br />
people who are on the move, work at<br />
multiple locations, and access multimodal<br />
information from multiple sources.<br />
Consumers can also be machines, such as<br />
robots or vehicles, which access<br />
information for autonomous control.<br />
Ubiquity enhances operational efficiency<br />
and user experience with enabled mobility<br />
Debasis Bandyopadhyay, Head, <strong>TCS</strong> Innovation Labs - Kolkata,<br />
Theme Owner - Foster Information Ubiquity<br />
through cost effective integration of<br />
computing, communication and user<br />
interfaces.<br />
Ubiquitous services and applications are<br />
beneficial to users who need it in various<br />
circumstances. In fact, ubiquity leads to a<br />
de facto blurring of space boundaries,<br />
such as office/home/car/field, and is aimed<br />
towards enhancing operational efficiency<br />
and user experience with mobility<br />
enabled. The key facets of ubiquity<br />
applied, as depicted in figure 6, are context<br />
awareness, ubiquitous communications,<br />
and intuitive user interfaces implemented<br />
over familiar user devices.<br />
Thanks to the new standards, the ubiquity<br />
of the Internet and the growing adoption<br />
of wireless data networks in the home has<br />
become a reality. The traditional world of<br />
entertainment video will enable services in<br />
healthcare, banking, agriculture and more.<br />
The impact of ubiquity is multifold. This<br />
includes logistics management,<br />
telecommuting, tele-monitoring, tracking,<br />
personal health monitoring, coordination<br />
of mobile workforce, emergency and<br />
disaster management, location based<br />
services and many more. Information<br />
access through simple and familiar devices<br />
like mobile phones, TV and radios have a<br />
major potential.<br />
<strong>TCS</strong>'s award winning mKrishi is a<br />
mobile phone based agro advisory<br />
system for farmers and is a significant<br />
step towards integrating the farmers<br />
with the agro industry of India. On the<br />
personal healthcare front, the cardio<br />
monitor is a wearable device with<br />
wireless communication capability for<br />
ubiquitous health monitoring. It is a<br />
system consisting of pervasive devices,<br />
communication networks, user interfaces<br />
and embedded intelligence.<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 42
Any Situation<br />
Context<br />
Awareness<br />
through<br />
Information<br />
Processing<br />
All encompassing User Experience through Ubiquity<br />
Any Body<br />
Simple but<br />
enriched User<br />
Interface<br />
Pervasive Consumer Devices<br />
(Mobile Phones, TVs, PCs, PDAs, Sensors and Actuators)<br />
Figure 6: Key facets of Ubiquity Applied<br />
Key Challenges<br />
The key challenges in Information Ubiquity<br />
are:<br />
�Communications/networking<br />
challenge<br />
�Designing<br />
hierarchical, distributed,<br />
decentralized and adaptive<br />
protocols for dense wireless<br />
networks and integrating efficiently<br />
with the future Internet as a whole.<br />
�Computational<br />
challenge<br />
�Calls<br />
for advanced signal processing<br />
techniques and their real-time<br />
implementation for providing the<br />
context awareness feature<br />
�Security<br />
and Privacy considerations<br />
�Schemes<br />
involving optimum<br />
tradeoff for security and privacy in a<br />
personal and ubiquitous network<br />
�Cost<br />
Viability<br />
�User<br />
Interaction<br />
�Social,<br />
perceptual and cognitive<br />
aspects are important to the study<br />
of applications and how end-users<br />
would interact with pervasive<br />
systems<br />
Any Time,<br />
Any Where<br />
Ubiquitous<br />
Communication<br />
as Enabler<br />
A few of <strong>TCS</strong>’s innovations in the<br />
ubiquitous computing area are described<br />
below:<br />
mKRISHI – Mobile Agro Advisory<br />
Device<br />
The Mobile Agro Advisory System named<br />
mKrishi, developed by <strong>TCS</strong> Innovations<br />
Figure 7 : The mKRISHI System<br />
Mobile based<br />
Agro Advisory<br />
System<br />
Platform<br />
Lab - Mumbai, connects farmers with an<br />
ecosystem that empowers them to make<br />
sound decisions about agriculture, drive<br />
profits, and conserve the environment.<br />
Farmers can receive information on<br />
microclimate, mandi price (market price),<br />
and several other relevant information on<br />
their mobile phones. It also enables<br />
farmers to send queries specific to their<br />
land and crop to receive personalized<br />
replies from agricultural experts, on their<br />
phones. Using sensor networks, mKrishi<br />
transfers the farmers’ environment to the<br />
consultant. Farmers can also send pictures<br />
of their crops and pests captured with<br />
mobile phone cameras; sensors provide<br />
farm specific soil and crop data; weather<br />
stations provide microclimate details.<br />
Using this multi-cue data about the<br />
farmer’s environment, experts guide them<br />
directly, on water, pesticide and fertilizer<br />
usage, helping farmers save money, effort<br />
and the environment<br />
The Mobile Agro Advisory System<br />
demonstrates how several stakeholders<br />
such as farmers, government, research<br />
institutes, agro-based industries and<br />
content providers can be connected for<br />
mutual benefit. It uses an IVR type<br />
platform called PIM2R developed<br />
S. no<br />
1<br />
2<br />
3<br />
4<br />
5<br />
6<br />
7<br />
8<br />
9<br />
10<br />
11<br />
12<br />
13<br />
Information and Advice<br />
Fertilizer<br />
pesticide / Insecticide<br />
Farming Best Practices<br />
Herbicide<br />
Micronutrients<br />
Availability of the products (1-6)<br />
Yellow Pages<br />
Govt. Policies<br />
Loans and Insurance<br />
Alert Services<br />
Health Care<br />
Education<br />
Railway and bus timing<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 43
internally by <strong>TCS</strong>, which uses the<br />
inexpensive data channel for transferring<br />
rich content.<br />
Cardio Monitor for Ubiquitous<br />
Heart Monitoring<br />
Heart related ailments are one of the major<br />
killer diseases world-wide. Many a times, it<br />
is beneficial to observe the heart<br />
functionality continuously for a day to<br />
detect any anomaly that may potentially<br />
cause cardiac problems in future. The<br />
Cardio Monitor is a wearable device for<br />
ubiquitous monitoring of ECG allowing the<br />
convenience of free mobility to the user.<br />
The current version of the device supports<br />
three lead acquisitions and has a storage<br />
capacity for 18 hours of ECG data. It has a<br />
Bluetooth interface for emergency alert<br />
service through a mobile phone placed in<br />
the proximity. This is a collaborative<br />
development between <strong>TCS</strong> Innovations<br />
Lab - Bangalore and Indian Institute of<br />
Technology (IIT) Mumbai.<br />
The complete solution involving this<br />
device include ECG data analytics and<br />
visualization software as a tool to help the<br />
doctor in accessing and examining the<br />
ECG records from the Cardio Monitor. It<br />
incorporates algorithms for detection of<br />
various anomalies in ECG and appropriate<br />
alert generation. Future enhancements<br />
will include various value added features<br />
to this device.<br />
Figure 8: The Cardio Monitor Screen<br />
Web-SenseScape - Data<br />
Aggregation, Monitoring and<br />
Visualization tool for Wireless<br />
Sensor Networks<br />
The use of wireless sensor networks for<br />
real-time data collection from physical<br />
world to IT systems is getting attention in<br />
many application areas. Web-SenseScape<br />
is a host based application framework for<br />
acquiring, analyzing, visualizing,<br />
monitoring and controlling a set of<br />
heterogeneous wireless sensor network<br />
nodes addressing multiple applications.<br />
It has facilities for specifying the network<br />
configuration with node/sensor labels. The<br />
display of the deployment configuration<br />
and sensor data is available in a text form<br />
as well as graphical rendition. The<br />
incoming data is stored in a database for<br />
further queries and processing. A rulebased<br />
event definition is provided to<br />
monitor certain events of interest.<br />
Subsequently, an action can be linked to<br />
an event which includes audio-visual alerts<br />
and messaging. A text-to-speech<br />
converter is included to deliver an alert in<br />
speech form. This tool could be configured<br />
for addressing multiple applications. Some<br />
of the applications demonstrated are<br />
forest monitoring and environment<br />
monitoring with IEEE 802.15.4 compliant<br />
communication radio nodes.<br />
<strong>TCS</strong>'s User Experience (UX) Lab supports<br />
Cluster<br />
Node0<br />
Sensor(Temp)<br />
Sensor(Pressure)<br />
Sensor(Humidity)<br />
Node1<br />
Node2<br />
Sensor(Temp)<br />
Sensor(Pressure)<br />
Sensor(Humidity)<br />
Node3<br />
Node4<br />
Sensor(Temp)<br />
Sensor(Pressure)<br />
Sensor(Humidity)<br />
Web-Sensescape<br />
an In<br />
iraz<br />
Ad<br />
awh<br />
Dubai<br />
United Arab Masqut<br />
Emirates<br />
Oman<br />
“Event<br />
Name”<br />
Figure 9: Web-SenseScape<br />
the User Experience initiative in place for<br />
various customers across industry<br />
verticals. This state of the art laboratory<br />
offers testing solutions for measuring the<br />
usability of software applications and<br />
handheld devices. We also have a portable<br />
lab capable of conducting testing at any<br />
location globally. Our UX testing<br />
capabilities include multiple observational<br />
data collection and analysis, handheld<br />
device testing, expression mapping, eye<br />
tracking and physiological data capture.<br />
These capabilities are well-backed with<br />
excellent hardware and software<br />
applications that can be customized to<br />
include inputs from additional external<br />
hardware equipment as well.<br />
<strong>TCS</strong> has been actively involved in its Global<br />
research programs in advanced wireless<br />
technologies. The pursuit will be<br />
continued in a focused manner to address<br />
open problems in ubiquity taking the<br />
following approach - track and develop<br />
next generation wireless radio technology;<br />
implement truly ubiquitous applications<br />
for masses in entertainment, healthcare,<br />
agriculture and education; and address the<br />
challenge of providing ’technology<br />
invisibility’ without compromising on ’user<br />
privacy’ through focused R&D on secure,<br />
adaptive and autonomic systems.<br />
Debasis Bandyopadhyay<br />
Afgnanistan Islamabad<br />
Gujranwala<br />
Bathinda<br />
Faisalabad City<br />
Lhasa<br />
Pakistan<br />
New Delhi<br />
Nepal<br />
Jaipur Barabanki<br />
Biratnagar Bhutan<br />
Kanpur<br />
Karachi<br />
Sylhet<br />
Varanasi<br />
Patna<br />
Bangladesh<br />
Ahmadabad Bhopal<br />
Durgapur<br />
India<br />
Sabroom<br />
Vadodara Indore<br />
Kolkata Barisal<br />
Myanmar<br />
Bagasra Surat<br />
Nagpur<br />
(Burma)<br />
Mumbai Nasik<br />
Pune<br />
Vishakhapatnam<br />
Hyderabad<br />
Chengdu Chon<br />
Guiyang<br />
Guiyang<br />
Kunming<br />
Nguyen<br />
Binh<br />
Dien Bien Ha N<br />
Phu Yen<br />
Hai Phon<br />
Laos Nam Dan<br />
Viang Do<br />
Chan<br />
Vijaywada<br />
Yangon<br />
Hua<br />
Bengaluru<br />
Channei<br />
Stoeng<br />
Thalland Treng Viet<br />
Bangkok<br />
Cambodia<br />
Koh kong<br />
Thrissur<br />
Jaffna<br />
Ha Tien Tha<br />
Madurai Mullaitivu<br />
Thi Xa<br />
Ho<br />
Sri Lanka<br />
Kalutara<br />
Bac Lieu<br />
Balangoda<br />
Malaysia<br />
Medan<br />
Sensor<br />
id<br />
High Temp C1_N0_S0 ><br />
“Condition” “Value” “Alert Message”<br />
20<br />
Singapore<br />
Palembang<br />
Temperature Exceeded<br />
Limit<br />
Jakarta<br />
Bandu<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 44
Enable Understanding of Customers and Markets<br />
Dr. Gautam Shroff, Head, <strong>TCS</strong> Innovation Labs - Delhi,<br />
Theme Owner – Enable Understanding of Customers and Markets<br />
“The potential for analytical techniques in business remains hugely unexploited.<br />
Traditional business intelligence in practice has largely been limited to slicing and dicing<br />
of data, and remains an analyst driven activity, with generation of reports as the goal. That much<br />
more can be done is known, e.g. market basket analysis, alert generation, fraud or anomaly detection in<br />
general etc. But these techniques, being less widely understood, are also applied less. We are applying<br />
these 'predictive modeling' techniques in specific domains, such as social network analysis, multimedia<br />
analysis and the detection of anomalous behavior (fraud etc.).”<br />
Leadership decisions require foresight, and decisions based on<br />
data are preferred where possible. Tools that analyze past<br />
behavior and assist in predicting behavior are, therefore,<br />
increasingly in use. Traditional business intelligence (BI) products<br />
provide many of these capabilities to our customers across<br />
markets, supporting their decision-making. These solutions are<br />
primarily focused on data warehousing followed by OLAP tools<br />
enabling slicing and dicing of data-cubes based on historical data<br />
usually maintained internally by large enterprises and<br />
organizations.<br />
At the same time, markets and marketplaces are changing rapidly<br />
owing to global-local influences, demand-supply variations,<br />
increasing range of goods and services, innovative modes of<br />
marketing, display, sale and payment. In particular, social<br />
networks have become popular amongst a large section of<br />
citizens, including consumers as well as employees. Consequently,<br />
online marketing using advertising as well as soft marketing using<br />
blogs and social networks are being explored. Online advertising<br />
also presents a new business opportunity for many organizations<br />
especially those having sophisticated IT systems and expertise<br />
and/or access to data on consumer behavior. To support customer<br />
interest as well as business opportunities in this area for <strong>TCS</strong>, we<br />
are investing in a research project on ‘Ontology Driven Text<br />
Analytics’, wherein we have developed tools for mining topics and<br />
opinions from a variety of online sources.<br />
The past year has seen dramatic events including the global<br />
financial crisis as well as the worsening of major geo-political<br />
security challenges. While fraud detection was always an<br />
important part of our analytics research, we foresee a resurgence<br />
of interest in this area; our earlier research on e-mail mining<br />
especially in the context of large scale fraud, is now directed at<br />
more general ‘Social Network Analysis’, wherein we have<br />
developed tools for visual analytics as well as automatic anomaly<br />
detection. Tools that can detect such anomalous behavior can also<br />
be applied to online / electronic activities in general, so as to<br />
provide opportunities for detection of security threats or possible<br />
fraud or dangerous behavior at enterprise as well as societal<br />
levels.<br />
Online data is increasingly comprising `multimedia data’, with<br />
video and photo sharing becoming an integral part of the social<br />
networking arena. Video surveillance is being deployed more<br />
widely than ever, driven by security concerns, and with increasing<br />
use of video conferencing, a large volume of stored video data is<br />
becoming available to exploit. Through our ‘Multimedia Analytics’<br />
research project, we are adapting computer vision techniques<br />
such as activity monitoring and crowd behavior analysis for<br />
surveillance applications. Our video surveillance solutions<br />
automate detection of anomalous events in video records, leading<br />
to time savings and deeper understanding of threats as well as the<br />
ability to model user behavior in public areas such as stores,<br />
offices etc. for a variety of applications. We are also adapting<br />
speech tools developed in <strong>TCS</strong> to augment this analytical<br />
capability to support a variety of speech analytics, including<br />
speaker, language, keyword and eventually emotion detection.<br />
Given the large volumes of data in modern enterprises, even after<br />
traditional business intelligence tools or more sophisticated<br />
predictive analytics, data mining, or anomaly detection<br />
techniques are applied, a large number of ‘potentially interesting<br />
data points’ remain. Examples are problems in business<br />
performance for a certain segment, geography and product<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 45
category, a temporary behavior trend arising in a segment of the<br />
market, or suspicious behavior of any kind. Even after these events<br />
are processed by human analysis, decision making needs to be<br />
done using the aggregate of many such ‘validated events’ rather<br />
than each event in isolation. We propose research in the area of<br />
‘Data Fusion’ towards combining such information based on prior<br />
models of belief, or on automatically learning these models from<br />
past events and their consequences. While this is a new area of<br />
work, our earlier research in a seemingly unrelated area, that is,<br />
identifying concepts in natural language queries, offers some<br />
unique opportunities for idea re-use which, if combined with<br />
traditional Multi-Sensor Data Fusion (MSDF) techniques, is likely to<br />
lead to new insight into the creation of usable tools as a byproduct.<br />
Specific Projects<br />
These research projects are to investigate and build techniques to<br />
rapidly analyze online data to enable creation of a larger picture<br />
highlighting the hidden associations and correlations in the data,<br />
detect outliers and anomalous behavior in the data, and enable<br />
new relevant data to be ‘pushed’ to the user based on the hidden<br />
associations and correlations in the data.<br />
Ontology Driven Text Analysis<br />
Organizations are increasingly encountering the challenge of<br />
extracting information from unstructured repositories like reports,<br />
e-mails, open sources on the Internet etc. For marketing<br />
researchers, the Internet has turned out to be a virtual gold mine<br />
of knowledge about consumers. Information embedded in emails<br />
help management gain crucial insight into organizational<br />
process management, customer-relationships, employee<br />
satisfaction factors etc. People post their opinions, perceptions<br />
and experiences on various things including products or events.<br />
These sites record very high footfalls indicating their importance<br />
in shaping the opinions of users world-wide. One of the reasons<br />
for more and more people getting hooked to the Internet is the<br />
easy accessibility and virtual absence of any regulation on<br />
authoring techniques. However, this also poses a major challenge<br />
to information extraction since most of the Natural Language<br />
Processing technologies that exist today are designed to work<br />
with noise-free text. Noisy text analytics is a relatively new area of<br />
research that attempts to address the issues of knowledge<br />
extraction from noisy text sources like blogs, e-mails, chats, SMS<br />
etc. In this project, we propose to look at an ontology-driven<br />
approach to extract knowledge from noisy data sources. Ontology<br />
represents unstructured domain knowledge within a structured<br />
framework. The ontology helps in designing linguistic and<br />
semantic principles for knowledge extraction. We propose to<br />
develop a semi-automated framework which will aid the analysts<br />
to provide domain knowledge for knowledge extraction. The<br />
framework is also equipped with a learning mechanism which<br />
simultaneously learns patterns from the training data and<br />
extracted knowledge to identify possibly useful information, to be<br />
vetted by the analyst before including in the knowledge base. The<br />
extracted knowledge can be mined and results can be presented<br />
at different levels of specificity as directed by the ontology. There<br />
is lesser work in statistical modeling of noisy text from various<br />
sources. As an off-shoot of this project, we intend to come up with<br />
some statistical models for blog data.<br />
In <strong>2008</strong>, we developed a basic framework for crawling data from<br />
blogs/e-mails/news and extracting opinion-related phrases from<br />
these. The opinion extraction framework works correctly for clean<br />
data. Basic work on cleaning noisy data and then applying the<br />
opinion mining was employed with some success.<br />
Social Network Analysis<br />
Social network analysis is aimed at analyzing social structures<br />
made of nodes which generally represent individuals,<br />
organizations or events. Different types of interdependencies that<br />
may exist among these nodes are studied to extract information<br />
about friendships, kinships, dislike, conflict, trade, financial<br />
exchanges, and also similarities in values, ideas or vision. Social<br />
Network Analysis provides inputs to various important fields of<br />
knowledge discovery including unearthing evidences of fraud,<br />
terrorism and other kinds of malicious behavior. Social network<br />
analysis views social relationships in terms of nodes and<br />
semantically labeled edges between nodes. The resulting graph<br />
structures can become very large and complex. Extracting hidden<br />
relationships among nodes is consequently a highly complex task.<br />
Most of the existing social network analysis systems built to date<br />
have concentrated on providing good visual aids to analysts for<br />
accomplishing complex tasks. Exploratory data mining aims at<br />
analyzing these relationships for insightful information about<br />
patterns and trends. The aim of the project is to work on<br />
automated techniques for identifying interesting patterns in social<br />
network data. Interesting patterns could be either frequently<br />
occurring patterns or anomalies depending on the task at hand.<br />
The system will employ a dual representation scheme to store<br />
patterns of interest. One of the aims is to learn patterns from past<br />
actions of analysts. Another is to identify interesting patterns in<br />
terms of structural parameters. A major limitation of the existing<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 46
network analysis systems is that they primarily work on structured<br />
data. The other major aim of this project is to integrate aspects of<br />
statistical text mining with social network analysis which will allow<br />
analysts to have more semantic information about the hidden<br />
relationships that may exist among nodes.<br />
Multimedia Analytics<br />
Affordable technologies for capture and storage of still images,<br />
speech and video have resulted in creation of large professional<br />
and amateur multimedia archives. These multimedia recordings<br />
hold enormous wealth of information regarding human behavior.<br />
The goal of this research project is machine processing such<br />
media recordings to interpret human activities, thereby reducing<br />
manual efforts and resulting in more reliable systems.<br />
In the past year, we have successfully built a technology prototype<br />
of a visual surveillance system with core computer vision<br />
techniques developed by our research partner - IIT Delhi. The<br />
system can track human beings in the field of vision of a<br />
surveillance camera and can detect certain events, such as,<br />
movement through pre-defined entrances / exits, and record<br />
them in a database. It is possible to query the database for specific<br />
types of events and view the visual recordings. The system<br />
generates some statistical reports too. Visual analytics has also<br />
been successfully tried out in Shopping By Example and<br />
Advertisement Analysis technology prototypes (the latter for<br />
Nielsen Media <strong>Research</strong>). We have also created algorithms for<br />
Static Hand Gesture Recognition using computer vision technique<br />
(on naked hand – without using any implants) and demonstrated<br />
the same to Nissan Automobiles.<br />
In the next year, we propose to extend the scope of the research<br />
to other media forms analytics, especially speech, which has<br />
strong implications for national security. We would like to extend<br />
the visual surveillance technology to object detection (baggage,<br />
guns, etc.), flexible queries, off-line analytics, crowd behavior<br />
analysis, surveillance data visualization and correlation, and<br />
analytics like user behavior classification and abnormal behavior<br />
detection.<br />
Data Fusion<br />
Collating and analyzing data collected from different sources to<br />
create useful ‘information’ is complex and knowledge intensive.<br />
Such a task has to deal with varied inputs, some of which may be<br />
incomplete or inconsistent. Data Fusion aims to combine data<br />
from multiple sources to perform inferences that may not be<br />
possible from a single source alone, to enable automatic<br />
identification of entities, their activities, the relationships, and the<br />
possible ‘cause-effect’ scenarios. Data fusion techniques will have<br />
to be built to align data from various sources, create fused<br />
identities of entities involved, map out the entity-relationship<br />
chart, and associate events by determining the hidden links and<br />
sequence between entity groups. The output of data fusion will<br />
help evaluate possible situations that can arise from multi-entity<br />
activities. The techniques need to have the ability to work with<br />
large amounts of data and make quick classifications, so as to<br />
identify potentially undesirable situations, before they actually<br />
occur.<br />
Dr. Gautam Shroff<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 47
Enrich User Experience<br />
“Growth of business and demand in the market go hand in hand. While customer's<br />
needs and customer satisfaction are the key mantras for demand creation, it's the<br />
'Richness of experience' that the users feel at the end, be it product or service, which is the fundamental<br />
criterion for sustenance and growth of an enterprise.<br />
The experience of the end-user is increasingly becoming critical for any IT / software / system solution. The<br />
key differentiator to accomplish success in today's competitive business world is to enhance and enrich this<br />
experience of the end customers.<br />
Our quest for innovation and strategy of research work are to address the subject that will enhance the<br />
user's experience of one customer and customers of customers.<br />
The main challenge of providing 'quality user experience' lies in making the technology unobtrusive (and<br />
almost invisible) to the end-user.<br />
<strong>TCS</strong> has launched a set of initiatives that attempts to enhance the experience of <strong>TCS</strong> customer or <strong>TCS</strong><br />
customer's customer through - designing and developing novel input devices, designing newer User<br />
Interface techniques that are more intuitive to the end-user, creating best practices for Usability design and<br />
methodology for collecting user feedback, and enhancement of User Experience through automation.”<br />
User experience is an integral and natural<br />
outcome of ubiquity; ubiquity enhances<br />
the user experience of a mobile/nomadic<br />
user through cost-effective integration of<br />
computing, communication and user<br />
interfaces. Building a better customer<br />
experience has been forecasted as the<br />
leading market driver followed by cost for<br />
adaptation of new technology and<br />
services. Customer experience creates a<br />
sense of bonding between the service<br />
operator and consumers and is critical for<br />
building long-term relationships with<br />
consumers.<br />
Even though ‘user experience’ has a much<br />
bigger and broader coverage, from the <strong>TCS</strong><br />
perspective - the focus needs to be into<br />
building enriching solutions and<br />
Debasis Bandopadhyay, Head, <strong>TCS</strong> Innovation Labs - Kolkata,<br />
Theme Owner - Enrich User Experience<br />
applications for the user through<br />
innovative use of the ubiquitous<br />
communication technology. In this<br />
context, one can think of communication<br />
as the technology enabler for information<br />
access at anytime and from anywhere. The<br />
other requirement that this information<br />
can be used by anybody in any situation<br />
leads to addressing context awareness and<br />
usability issues effectively.<br />
The impact of this spans across multiple<br />
verticals including logistics management,<br />
telecommuting, tracking and surveillance,<br />
personal health monitoring, workforce<br />
automation, industrial automation,<br />
disaster management, location based<br />
services, entertainment and many more.<br />
Information access through simple and<br />
familiar devices like mobile phones, TV and<br />
radios has a major potential in addition to<br />
building innovative devices that fill in the<br />
gap between computers and the popular<br />
consumer electronic devices.<br />
The best user interfaces are the ones that<br />
users don’t need to pay much attention to.<br />
They make sense to the user and provide<br />
the functionality that users expect. When<br />
an interface is easy to use, one can utilize<br />
one’s time doing quality work instead of<br />
searching through the interface for the<br />
right button or key to press. It's almost<br />
transparent - one can see right through<br />
the interface to one’s own work.<br />
From the design viewpoint, the user<br />
experience can bring in a paradigm<br />
shift and this starts with the perspective<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 48
that user is always right. If there is a<br />
problem with the use of the system,<br />
the system is the problem, not the user.<br />
This vision guides the product plan. The<br />
user should be the master of software<br />
and hardware technology and not viceversa.<br />
Building a better customer<br />
experience has been forecasted as the<br />
leading market driver followed by cost<br />
for adaptation of new technology and<br />
services. Customer experience creates a<br />
sense of bonding between the service<br />
operator and consumers, and is critical<br />
for building long-term relationships<br />
with consumers.<br />
Innovation at <strong>TCS</strong> has added new horizons,<br />
through Home Infotainment Platform,<br />
Driver Alertness Monitor and Multimedia<br />
Toolbox assets, to give the market a<br />
compelling but simplified User Experience.<br />
The learning from these initiatives can be<br />
taken to create a best practice and process<br />
for ’User Experience’ that can be deployed<br />
in various <strong>TCS</strong> businesses. Even in<br />
traditional service-centric business of <strong>TCS</strong>,<br />
a new differentiator can be brought by<br />
designing the final solution that enhances<br />
the end-user (or the Customer’s customer)<br />
experience.<br />
A few of <strong>TCS</strong>’s innovations in the User<br />
Experience domain are described below:<br />
Home Infotainment<br />
Platform (HIP)<br />
Home entertainment is at the threshold<br />
of an exciting transformation. The<br />
quality, magnitude and variety of<br />
services beamed through the television<br />
to homes around the world are<br />
growing exponentially. <strong>TCS</strong> offers<br />
service providers and entertainment<br />
equipment manufacturers, a Home<br />
Infotainment Platform in the form of a<br />
Set Top Box (STB) to empower<br />
subscribers to get the best of this<br />
DTH<br />
Terrestrial<br />
Antenna<br />
Figure 10<br />
home entertainment revolution.<br />
This product addresses the challenge<br />
of low cost computing over a low<br />
bandwidth network. The current<br />
version combines the functions of a<br />
TV and a computer, providing a host<br />
of exciting value added features for the<br />
end user. Figure 10 provides a<br />
diagrammatic representation of<br />
this product.<br />
Features of HIP are:<br />
�Viewing<br />
TV content with blending of<br />
TV and Graphics<br />
�Web<br />
Browser<br />
�Media<br />
Player for playing audio and<br />
video content, and viewing digital<br />
pictures<br />
�Low<br />
bandwidth Video Chat<br />
�SMS<br />
on the TV<br />
Conventional<br />
Set Top Box<br />
�Remote<br />
Upgrade, Provisioning<br />
and Authentication<br />
Televison<br />
Browser<br />
Audio/<br />
Video chat<br />
Media<br />
Player<br />
<strong>TCS</strong> Value Add<br />
Broadband<br />
ADSL<br />
Modem<br />
Ethernet &<br />
PPPoE Driver<br />
USB Modem<br />
Driver CDMA<br />
/ WiMax<br />
USB Drivers<br />
Keyboard<br />
Driver<br />
An overview of how the <strong>TCS</strong> Interactive Set Top Box Solution add value to users<br />
A Case Study<br />
The <strong>TCS</strong> Innovation Lab - Kolkata<br />
has created a new ecosystem to license<br />
this IP to a service provider in India.<br />
The ecosystem involves consumer<br />
electronics manufacturer from China,<br />
leading semiconductor chip vendors and<br />
a few third party software vendors. There<br />
are plans to take the same solution to<br />
markets outside India.<br />
Roadmap Features<br />
�Place-shifting<br />
from PC to TV and<br />
Mobile to TV<br />
�IPTV<br />
features like Video on Demand,<br />
content hyperlink<br />
�Novel<br />
HMI - Gesture and Audio<br />
Cue/Command based UI<br />
�PVR/DVR<br />
support with Summarization<br />
�WLAN<br />
Support<br />
�HDTV<br />
support<br />
CDMA/<br />
WiMax<br />
CDMA/<br />
WiMax<br />
Modem<br />
USB Device<br />
Storage<br />
IR Keyboard<br />
�Vision<br />
Enhancement for people<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 49
with low-vision<br />
The plan for the next two years includes<br />
diversification of this platform for a TV<br />
banking and Thin Client for SMBs.<br />
Driver Alertness Monitor<br />
Today, traffic safety bodies are under<br />
pressure to implement improved safety<br />
controls. A few automakers build in<br />
expensive sensor-based sleep detection<br />
solutions, but they add to the vehicle<br />
prices, which consequently lead to<br />
decreased sales. <strong>TCS</strong> Driver Alertness<br />
Monitor is a cost-efficient robust solution,<br />
which aids in lowering accident levels<br />
substantially by implementing an<br />
intelligent vehicle control system. <strong>TCS</strong><br />
Driver Alertness Monitor uses an<br />
innovative concept based on the Skin<br />
Segmentation Algorithm. It also factors in<br />
gaze determination and head pose<br />
estimation concepts that evaluate driver<br />
alertness. Detecting fatigue and<br />
inattentiveness, the solution prompts<br />
drivers to focus and avert mishaps.<br />
The Driver Alertness Monitor is an infra-red<br />
(IR) based solution, which allows detection<br />
even in low visibility conditions. The<br />
system gets activated only in the presence<br />
of a driver and provides real-time<br />
detection. This low-cost solution with a<br />
host of advantages, also:<br />
�Provides<br />
high accuracy levels;<br />
�Works<br />
in visible and IR lighting;<br />
�Has<br />
a simple and robust design;<br />
�Is<br />
a lightweight, portable solution.<br />
<strong>TCS</strong>'s expertise in the area of image<br />
processing provides us with the early<br />
mover advantage. Driver Alertness<br />
Monitor utilizes <strong>TCS</strong>'s Multimedia Toolbox<br />
Figure 11<br />
Camera infront<br />
of driver<br />
platform for image acquisition and<br />
processing. The platform also provides <strong>TCS</strong><br />
with the option of solution customization<br />
in order to cater to the ever-changing<br />
needs of the customer. Figure 11 provides<br />
an overview of the offering.<br />
Multimedia Toolbox – a<br />
set of algorithms to<br />
provide better User<br />
Experience<br />
Multimedia Toolbox is a cost-efficient,<br />
innovative, bundled offering that has<br />
multiple capabilities. It encompasses<br />
features such as content-based video<br />
retrieval, video summarization, dynamic<br />
logo insertion, and missing object<br />
detection and notification. It enables<br />
advanced video compression, image<br />
recognition and analysis, and image preprocessing<br />
and enhancement. The Toolbox<br />
also functions as a low-level re-usable<br />
library for multimedia applications. The<br />
business imperative of the toolbox is to<br />
automate the decision making process<br />
based on the audio-visual signals. From<br />
advanced multimedia techniques for<br />
process improvement in Healthcare, to<br />
An overview of the offering<br />
Driver image<br />
passed to<br />
detector<br />
Image<br />
Processing<br />
Image<br />
matching<br />
algorithm<br />
Driver found drowsysystem<br />
issues<br />
warning signal<br />
excellent quality-control aids for<br />
Manufacturing, the solution has tools that<br />
also cater to industries looking for<br />
marketing initiatives such as logo insertion<br />
on images and target segment advertising<br />
over broadcast video.<br />
The toolbox uses existing standard<br />
algorithms in order to minimize the<br />
development timeline and avoid rework.<br />
�It<br />
is a hardware-agnostic, platform<br />
independent framework;<br />
�It<br />
uses image-based search mechanism<br />
aiding applications, where tracking<br />
miniscule items becomes a challenge;<br />
�Can<br />
be seamlessly integrated with<br />
third party applications as a plug-in.<br />
Figure 12 provides a diagrammatic<br />
representation of the Multimedia toolbox.<br />
To summarize, the toolbox provides the<br />
solution developer with a basic framework,<br />
based on efficient and judicious use of<br />
solution algorithms, to develop innovative<br />
applications as per specific business<br />
requirements, thereby helping him to<br />
achieve optimum RoI due to quick<br />
turnaround time.<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 50
Application<br />
Layer<br />
Middle<br />
Utility<br />
Layer<br />
Multimedia<br />
Algorithm<br />
Layer<br />
Content<br />
Based<br />
Media<br />
Retrieval<br />
Figure 12: Representation of Multimedia Toolbox<br />
User Experience Lab<br />
Advanced<br />
Video<br />
Compression<br />
The User Experience Laboratory supports<br />
the User Experience initiative in place for<br />
various customers across industry<br />
verticals. This state of the art laboratory<br />
offers testing solutions for measuring the<br />
usability of software applications and<br />
handheld devices. We also have a portable<br />
lab capable of conducting testing at any<br />
location globally. Our User Experience<br />
testing capabilities include multiple<br />
Server<br />
Customized Applications<br />
Digital Rights<br />
Management<br />
Image, Video and audio processing Algorithms<br />
Connectivity<br />
Media<br />
Trans Coding<br />
Connectivity<br />
Client<br />
External<br />
input and<br />
outputs<br />
Pre and<br />
post<br />
processing<br />
Connectivity<br />
observational data collection and analysis,<br />
handheld device testing, expression<br />
mapping, eye tracking and physiological<br />
data capture. These capabilities are well<br />
backed with excellent hardware and<br />
software applications which can be<br />
customized to include inputs from<br />
additional external hardware equipment<br />
as well.<br />
All the above-mentioned initiatives are the<br />
initial baby-steps towards <strong>TCS</strong> Innovation<br />
Labs’ commitment to do value-adding<br />
R&D in the area of User Experience. In the<br />
future, the lab will create User-centric<br />
iterative design principles that will rely on<br />
effective collection of user feedback. This<br />
can be the foundation on which all <strong>TCS</strong><br />
software solution and offerings would be<br />
able to provide better 'Experience' to the<br />
end-user.<br />
Debasis Bandyopadhyay<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 51
Business Unit Labs
<strong>TCS</strong> Innovation Labs - CMC<br />
The CMC division of <strong>Tata</strong> Group has its Innovation Labs set up<br />
based on the various Practices or Units in the division. These labs<br />
operate from the R&D Centre of CMC Limited, located in<br />
Hyderabad, India. The activities taken up by these labs are<br />
described below.<br />
Biometrics Practice<br />
During <strong>2008</strong>-<strong>09</strong>, the Biometrics R&D Lab of CMC Limited initiated<br />
the development of Palm Print Identification system that has four<br />
major functions namely:<br />
�Palm<br />
print to palm print matching<br />
�Latent<br />
palm to palm print matching<br />
�Palm<br />
to latent palm matching<br />
�Latent<br />
palm to latent palm matching.<br />
Out of these four functions, latent palm to palm print matching<br />
use case is completed.<br />
The lab also released newer versions of Fingerprint Analysis and<br />
Criminal Tracing System (FACTS), an advanced automatic<br />
fingerprint identification system, indigenously developed by CMC<br />
using its proprietary high-speed and high-accuracy unified<br />
matcher algorithm (UMA). FACTS offers state-of-the-art digital<br />
image processing, neural networks and pattern recognition<br />
techniques, as well as automatically extracts fingerprint features<br />
for matching.<br />
In the next year, the lab aims to complete development of FACTS<br />
and the Palm Print Identification system.<br />
Games & Events Management System<br />
CMC Limited has been involved in implementation of IT services<br />
that are increasingly being used in the conduct of games for<br />
judging to information management. The Games & Events<br />
Management System (GEMS) Practice of CMC is a focussed effort<br />
to revamp and upgrade the solution both in terms of technology<br />
and improved functionality since the last one year.<br />
Highlights of <strong>2008</strong>-<strong>09</strong> include:<br />
��<br />
Development of a prototype for Volunteer Management<br />
System<br />
��<br />
Migration of Accreditation system to a Web based system<br />
��<br />
Development of a prototype for handheld results capture<br />
system for Field Events in Athletics<br />
The lab also bagged a project for turnkey implementation of IT<br />
solution for the 34th National Games, India to be held in late 20<strong>09</strong>.<br />
During 20<strong>09</strong>-10, the lab aims to take GEMS to cater to top level<br />
international games and also to serve as tool for Event<br />
Management.<br />
Mobile Computing Technology<br />
Solutions (MCTS) Group<br />
The Mobile Computing Technology Solutions (MCTS) Lab has<br />
developed handheld based products in the health sector and has<br />
used RFID technology on handheld for building new solutions.<br />
During <strong>2008</strong>-<strong>09</strong>, the lab initiated development of:<br />
��<br />
Census application for data capture on OLPC in JAVA<br />
��<br />
Finger print identification system on Windows CE<br />
handheld device<br />
��<br />
Transport Logistics Application<br />
Plans for 20<strong>09</strong>-10 include:<br />
��<br />
Enhancing the Finger print identification system on Windows<br />
CE handheld device by developing different applications like<br />
Micro finance application for rural banking, Criminal tracking<br />
application and User authentication system<br />
��<br />
Developing Family Welfare & Health Information Monitoring<br />
System (FHIMS) in Java as Web based project<br />
��<br />
Implementing RFID in Library Management<br />
Nirdeshak, CMC<br />
Nirdeshak, the Automatic Vehicle Location System of CMC<br />
Limited, was designed and developed (both hardware and<br />
application software) for the mining sector to be used as the<br />
Operator Independent Truck Dispatch System (OITDS). Nirdeshak<br />
has been positioned in the Public Transport sector as Automatic<br />
Fleet Management System and Real Time Passenger Information<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 53
System. In the Logistic Sector, Nirdeshak has been implemented<br />
as pilferage monitoring system.<br />
During <strong>2008</strong>-<strong>09</strong>, the activities included:<br />
��<br />
��<br />
Development of Compact Vehicle Mounted Unit (CVMU) with<br />
built-in battery: This Unit comprises of LCD (32 characters)<br />
and keypad (16 keys) in addition to the main processor based<br />
PCB with GSM and GPS on board.<br />
Development of Vehicle Mounted Unit with built-in RFID<br />
Reader: This Unit has been developed keeping in mind the<br />
huge requirement in BPO sector and the security concern of<br />
the BPO employees commuting during late evening and early<br />
morning hours. This Unit serves as the attendance recording<br />
and employee identification systems capable of intimating<br />
the employer about the attendance of employees as soon as<br />
they get into the pick-up vehicle. This also enables the<br />
employer to ascertain the security of its employees till the<br />
point of drop-off.<br />
Plans for <strong>09</strong>-10 include providing Nirdeshak as a shared service to<br />
small and medium businesses, obtaining FCC and CE certifications<br />
for Nirdeshak from the regulatory authorities in USA and<br />
European Union respectively to launch it internationally, and<br />
integrating Nirdeshak with 802.11 Wireless Communication<br />
System (Wi-Max and Wi-Fi) to cater to the high-end market in the<br />
mining sector.<br />
Printing & Imaging COE, CMC<br />
<strong>TCS</strong> and CMC have been working on product development for<br />
printing, imaging, office automation and document management<br />
with global majors since many years. To grow up the value chain<br />
in these segments, and scale up the offerings in the dimensions of<br />
complexity and strategic importance of engagements, the<br />
dedicated Printing & Imaging COE focuses mainly on competency<br />
building and asset development to help the existing delivery<br />
teams as well as offering cost-effective solutions to customers.<br />
During <strong>2008</strong>-<strong>09</strong>, the center has focused on areas like Program<br />
Analysis, Localization, Printer Language drivers, Document<br />
Management and Network Management, and developed the<br />
following prototypes:<br />
��<br />
XHTML-Print to PS converter<br />
��<br />
XPS to PS converter<br />
��<br />
OpenDocument to PS converter<br />
��<br />
Matlab model for Motion control for Print transfer mechanism<br />
��<br />
TTF rendering component<br />
Plans for 20<strong>09</strong>-10 include developing solutions in the areas of<br />
printer simulation, wireless / mobile printing, workflow solutions,<br />
Optical Character Recognition and Raster Image Processing.<br />
NN Murthy, N. Kameswara Rao, Roy Sastry,<br />
CBM Mishra, and N Sasidhar<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 54
<strong>TCS</strong> Innovation Labs - Engineering & Industrial Services (EIS) is<br />
working towards developing solutions for the application in<br />
Engineering domain. The focus of the lab is on application of<br />
various techniques of modeling, control, optimization, fault<br />
diagnosis, soft-sensing, and data analytics. The lab collaborates<br />
actively with <strong>TCS</strong>’s different labs in the CTO organization, business<br />
groups/practices within EIS as well as external research and<br />
academic organizations. Members of this group actively<br />
participate in client projects, mainly for the manufacturing,<br />
medical, defence, and utilities domains. Following paragraphs<br />
briefly describe some of the recent work carried out:<br />
Mathematical Modeling for Medical<br />
Devices<br />
Leg Length Estimation: During hip or knee surgery, precise leg<br />
length measurement is very critical to avoid any biological<br />
disorders. The lab is working with a leading medical device<br />
manufacturer to design a non-invasive technique for leg length<br />
estimation during surgery. The simulation framework comprises of<br />
leg model, movement patterns, sensor models, and estimation<br />
algorithms. A sensitivity analysis evaluates impact of number of<br />
sensors, their types, locations, and noise characterizations on<br />
estimation accuracy.<br />
Throughput Enhancement of Blood Analyzer: The lab is<br />
developing a process model for a Healthcare Company in an<br />
attempt to increase the throughput of its existing blood count<br />
analysis system. To begin with, only the critical flow cytometer is<br />
modelled and the effect of various phenomena such as sensitivity<br />
to input flows, transition to turbulence and limiting values are<br />
considered. The simulation would enable a design and<br />
operational parameter based simulation and virtual feedback<br />
control for the system.<br />
Optimization under Uncertainty<br />
Uncertainty issues associated with linear/ nonlinear processes<br />
have been traditionally addressed using the scenario based two<br />
stage stochastic programming approach. While this approach<br />
scores in terms of decomposition, the large computational<br />
complexity leads to huge processing time and inability to use<br />
standard solver environments. In order to overcome these issues,<br />
the Lab has explored different approaches such as Probabilistic<br />
Programming, Fuzzy Logic and approaches based on Robust<br />
Optimization. Addressing uncertainty issues in product demands,<br />
machine uptime, inventory safety target, and cost coefficients in a<br />
multi-site, multi-product supply chain planning problem, leads to<br />
evaluation of multi-objective tradeoffs among cost, reliability and<br />
demand satisfaction. The analysis is demonstrated on mid-term<br />
planning problem and mixed integer dynamic optimization<br />
problem from literature.<br />
Multi-product Optimization<br />
For product companies, offering variety to the customers at<br />
reduced cost has become the need of the hour. This forces the use<br />
of a basic design for a product family from which variants can be<br />
derived. The objective is to identify the right set of parameters<br />
that forms this basic design and assign best design values for<br />
optimal performance. The Lab’s multi-product optimization<br />
approach offers many formulations to optimally decide platform<br />
parameters and distinct (non-platform variables) parameters<br />
along with optimal numerical values. The single step approach<br />
determines the value of non-platform variables simultaneously<br />
with optimal platform variables. In a two-step formulation, the<br />
gradient-based approach first finds the optimal set of platform<br />
variables and then determines the non-platform variables to<br />
optimize different variants performance.<br />
Asset Management<br />
For customers in the Oil & Gas, Transportation, Utilities, and other<br />
asset intensive industries, asset reliability and life-cycle<br />
management is a largely unsolved and critical area that is often<br />
addressed through ad-hoc approaches relying on expertise within<br />
the organization. The Lab is working towards engineering<br />
solutions for characterization of the drill response as a function of<br />
environmental attributes and key drilling parameters, assessment<br />
of tool damage during a drilling run, and development of<br />
solutions for estimating the reliability of drilling tools. The goal is<br />
to help drill operators understand the risks associated and select<br />
the right combination of tools for a given drilling run.<br />
Phanibhushan Sistu<br />
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55
<strong>TCS</strong> Innovation Labs - Retail<br />
The <strong>TCS</strong> Innovation Labs - Retail Smart Store - a physical store<br />
present on <strong>TCS</strong> premises - is built over the latest, cutting edge<br />
technologies. The Smart Store provides the closest possible<br />
orientation towards addressing individual customer’s<br />
expectancies and enhancing their shopping experience and<br />
making it more easy using latest technologies.<br />
Initiatives During <strong>2008</strong>-<strong>09</strong><br />
The <strong>TCS</strong> Smart Store has been technologically enabled to<br />
minimize external manual intervention in the shopping process.<br />
Some of the innovations available and initiatives taken in the year<br />
<strong>2008</strong>-<strong>09</strong> for improving the customer shopping experience include:<br />
��<br />
Digital Personal Shopping Assistant which helps<br />
the customers locate products, find item information, scan<br />
items, find the easiest path through the store and access their<br />
personalized shopping list.<br />
��<br />
Loyalty Framework developed by <strong>TCS</strong> which helps in<br />
tailoring personalized promotions and in rewarding customer<br />
loyalty.<br />
��<br />
Digital Signage including plasma screen and touchscreen<br />
kiosks which provide store-wide promotion<br />
information, advertising messages and gift information<br />
��<br />
Smart Checkout Systems including a <strong>TCS</strong> developed<br />
Point of Sale (POS) system and an e-wallet for better<br />
payment options.<br />
��<br />
People Counter which helps in queue management,<br />
people counting and also has its own security applications.<br />
��<br />
IR Beacons which help in aisle-wise product promotion by<br />
identifying the Customer location.<br />
��<br />
Radio Frequency Integration Device (RFID) Tags<br />
which are tied to an asset at the item level.<br />
The store also showcases the best in class technologies aimed at<br />
enhancing retail operations and thereby improving store<br />
profitability. Some of the innovations available in the smart store<br />
for improving store operations include:<br />
��<br />
Galleria – Space Optimization which helps in the<br />
utilization of space on retail shelves thereby improving<br />
merchandise and assortment planning<br />
��<br />
Workforce Management System developed by <strong>TCS</strong><br />
which improves workforce scheduling and utilization at the<br />
store level thereby enhancing profitability<br />
��<br />
Enterprise Project Management System, which<br />
guides the store manager in the opening of a new store with a<br />
detailed template providing the resources, tasks,<br />
dependencies and milestones.<br />
��<br />
Personal Digital Assistant used by the store assistant<br />
for accessing inventory related alerts at the shelf level<br />
��<br />
Master Data Management acts as a single, composite<br />
repository for item information, price details, product details<br />
and employee information<br />
��<br />
KSS PriceStrat is a price optimization tool which helps in<br />
dynamic pricing based on business objectives and demandsupply<br />
fluctuations.<br />
��<br />
Retek Management System is a core merchandising<br />
solution aimed at maintaining inventory, order management<br />
and deciding price for specific merchandise.<br />
We have also worked on an Assortment Dashboard which is a<br />
collaboration tool that enables users (assortment planners and<br />
category managers) to have a single view of all the information<br />
needed for decision making for assortment of the inventory.<br />
It could be deployed over the retailer's current technology stack. It<br />
integrates services from reporting tools like micro-strategy, various<br />
SAS analytics outputs (product affinity, store clustering, customer<br />
segmentation and so on), Buzz analytics and embeds the existing<br />
planning tools available with the retailers. It incorporates Web 2.0<br />
features to give a user friendly, next gen interface. With map<br />
information embedded, users can view information such as<br />
competitor’s info, special events, store performance, and market<br />
data based on the chosen locations on the map. The workflow and<br />
Web 2.0 collaboration features enable users to seamlessly interact<br />
with each other, and share information and documents through<br />
built-in chat and desktop share features. The organization-wide<br />
integrated calendar enables users to set events like assortment set<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong><br />
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date based on pricing set date.<br />
Future endeavors (20<strong>09</strong>-10)<br />
Enhancing the capabilities of the <strong>TCS</strong> Smart Store is a continuing<br />
exercise. The plan for the next year is to add some more<br />
innovations that will be present in the <strong>TCS</strong> Smart Store including:<br />
��<br />
Intelligent Scales - to identify the product and<br />
automatically generate the correct bar-codes<br />
��<br />
Electronic Shelf label - to enable retailers to provide<br />
100% price integrity to their customers and also information<br />
which customers can use to make better buying decisions<br />
��<br />
Electronic Displays - to bridge the gap between<br />
advertising and promotion. It can be used to effectively<br />
communicate promotional messages.<br />
Some of the focus areas within the <strong>TCS</strong> Innovation Labs - Telecom<br />
in the last year are:<br />
adPlus: Ad+ is an advertisement supported business<br />
model which features non-intrusive, opt-in, profile-specific<br />
nature of the ads served to the end user. Ad+ can be<br />
leveraged to bring about increase in customer base and<br />
customer satisfaction for a telecom operator, brand<br />
awareness and increased market share for an advertiser,<br />
and reduced phone bills and an opportunity to avail<br />
retail attractions for end user.<br />
Seamless Mobility: Location-<br />
based session mobility is a type of ubiquitous service. Seamless<br />
Session mobility is achieved by users’ ability<br />
to use their terminal to move across (heterogeneous) networks<br />
while having access to the same set of subscribed services.<br />
IP Multimedia Subsystem (IMS) and Session Initiation Protocol<br />
(SIP) can be used to address each of these mobility aspects in<br />
the context of maintaining mobile multimedia sessions while<br />
roaming.<br />
��<br />
PSA on Mobile Phone - to enable the customers locate<br />
products, find item information, and all other important<br />
transactions through their mobile phone.<br />
��<br />
Social Shopping - is a method of e-commerce and of<br />
traditional shopping in which consumers shop in a social<br />
networking environment similar to MySpace. Using the<br />
wisdom of crowds, users communicate and aggregate<br />
information about products, prices, and deals. The technology<br />
behind this system uses RFID.<br />
��<br />
NFC based Payments - Near Field Communication (NFC)<br />
is a short-range high frequency wireless communication<br />
technology which would help customers make payment<br />
through their mobile phone if it s NFC enabled.<br />
Siddharth D.<br />
Similar to Personal Mobility, Terminal Mobility can be provided in<br />
SIP through<br />
the use of the SIP Registrar and<br />
Redirect Server.<br />
iGen: Capitalized on the customer behaviour towards cross-<br />
channel<br />
shopping, we have come up with an innovative idea of 3-screen<br />
shopping<br />
which brings shops to the customer if<br />
not vice versa. The concept proposes the idea of front-end<br />
uniformity in shopping experience over the three end-user touch<br />
points that are TV, PC and mobile phone, and single master<br />
customer repository<br />
at back-end for personalized<br />
shopping experience.<br />
m-Collaborator: This is a mobile application which will<br />
increase the productivity of field force agent. The application<br />
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57
enables simultaneous processing, that is, simultaneous syncing of<br />
data during<br />
data collection with the central repository. It has the<br />
provision of real time work list and productivity meter, and<br />
various innovative features like optimum route selection,<br />
master find and maps.<br />
IP Based Technologies<br />
The Lab acts as a hub for incubation of new ideas based on IP<br />
based technologies primarily in Content Delivery of video and<br />
other rich media and Digital Surveillance System domain.<br />
The lab has built IPTV content delivery workbench, which includes<br />
customised middleware and new services which demonstrate the<br />
seamless mobility of an IPTV session from wireline broadband<br />
network to a mobile wireless network. The lab researchers work<br />
on the various components of the IPTV network such as set-topboxes,<br />
decoders and encoders, and middleware and OSS/BSS<br />
systems. The lab understands that today "content is the king" and<br />
hence it has customized its middleware and services for high<br />
definition content along with the integration with a high<br />
definition set-top-box.<br />
A leading telecom provider in India has evaluated these services<br />
and has plans to implement them on their network. The lab, using<br />
its vast experience in network analysis, has also evaluated the<br />
network for quality of experience for IPTV services.<br />
The lab’s researchers have built expertise in IP based Digital<br />
Surveillance Systems using video analytics by developing assets<br />
and artefacts that act as solution accelerators for retail and<br />
transportation domains.<br />
For retail, the lab has developed artefacts like video<br />
analytics based inventory management system which<br />
raises an alarm when the inventory in the shelf goes Figure below 13<br />
a pre-defined level. This system when integrated with the<br />
retail management system will alert the store manager of<br />
non-availability of a product in the front store. The lab has<br />
also developed assets for business intelligence systems<br />
for a retail store like customer flow analysis which gives<br />
the flow of customers across various departments and<br />
people counting system to understand the customer<br />
high and low times over a period of time.<br />
For transportation domain, the lab has developed<br />
vehicle direction detection, speed detection, vehicle<br />
identification, and traffic flow analysis systems based<br />
on video analytics which can be used for traffic management<br />
In large cities or for fleet management.<br />
The lab has also developed some generic applications<br />
such as perimeter protection, and object tracking<br />
through multiple cameras which forms the key component<br />
of Digital Surveillance System.<br />
Corporate Sustainability Activities<br />
The Lab has developed Web-based applications for AFLATOUN<br />
Child Savings International (AFLATOUN) and CHILDLINE India<br />
Foundation (CIF)<br />
AFLATOUN is an international organization headquartered in<br />
Amsterdam. The Aflatoun concept is that, by teaching a<br />
curriculum which combines Social and Financial Education, one<br />
can empower children to become change makers and break the<br />
global cycle of poverty. The plan is to derive Social Return on<br />
Investment (SROI) based on the survey analysis.<br />
The lab has developed a Web-based flexible application system<br />
using open platform to capture various types of surveys planned<br />
to be conducted at each of its locations globally and bring all the<br />
information centrally at Amsterdam for analysis. All<br />
questionnaires, question types, screen titles and so on could be<br />
changed and the survey screens are generated on the fly. The<br />
system supports location specific questionnaires, multilingual<br />
help and reports.<br />
CIF is a non-profit organization that functions as a nodal agency<br />
for Government, NGOs and Partners across India. It is operational<br />
in 81 cities in India, has responded to over 13 million calls and has<br />
helped 3 million children so far.<br />
The lab has re-engineered CIF’s CHILDLINE application<br />
system using open platforms and made it flexible and user<br />
friendly, addressing to their changed requirements. The<br />
system consists of compact screens containing specially<br />
designed expandable scroll-boxes enabling multiple selections<br />
with highlight and data entry. Data transfer from cities to<br />
a central server is achieved using Secured File Transfer<br />
Protocol (SFTP). The system can be easily adopted for their<br />
Centralized Call Center which has been modelled effectively<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 58
for the western region. The lab has designed and tested<br />
a model for converging various call centres in multiple<br />
cities of CIF into a single regional hub, not only to handle<br />
the call itself but also to facilitate the intervention that<br />
may be required to help a child at a particular location.<br />
The Lab has developed a Web-based Donor Management System<br />
(DMS) for the CIF. DMS is used to track donors, budget for projects,<br />
funds and assets received as donations. The system could be<br />
tailored for any other organization’s requirements and is<br />
considered for Mumbai Mobile Crèches.<br />
The lab plans to do research in areas of home networking, by<br />
leveraging their research in content delivery and digital<br />
surveillance domain. The lab also plans to do research in<br />
multiscale tracking of objects across multiple IP cameras and<br />
video analytics using thermal cameras.<br />
Our immediate concepts would be focusing on<br />
converged services, Open Source technologies like<br />
Android while coordinating with the Development of Mobile<br />
Applications (DMA) team, and work on a Mobile Service Delivery<br />
Platform to enable new value-added services seamlessly<br />
integrated into the operator environment and offered to end<br />
customers.<br />
Aman Nangia, Suyash Tiwari, Vivek Lotlikar,<br />
Keyur Dhaky<br />
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59
The <strong>TCS</strong> Innovation Labs – Travel, Transportation & Hospitality<br />
(TTH), having been established with aspirations to support and<br />
enable airlines in tougher business situations, continued its<br />
innovation path from its earlier themes of ’Enhancing Customer<br />
Experience’ and ’Enabling Airline Enterprise’ to the current theme<br />
of ’Measuring and Optimising the Enterprise’. Focusing on the<br />
above mentioned challenges faced by airlines, the Lab has<br />
initiated programs in the following areas:<br />
��<br />
Integrated Merchandising Framework -<br />
A framework that will enable airlines to maximize ancillary<br />
revenues while retaining passenger confidence by having an<br />
integrated product life cycle management:<br />
�Provides<br />
more visibility to airlines about fulfilment of the<br />
purchase made<br />
�Integration<br />
with reservation web site enable airlines to<br />
target passengers booking tickets with contextually<br />
relevant merchandise<br />
�Process<br />
Driven Tactile Interfaces - Applications in<br />
the airline industry are gradually emerging out of the Green-<br />
Screen-Terminal look to richer Web application looks. Our<br />
current endeavour is to evolve a Tactile Interface Framework<br />
that will extend intelligent support to users with apt<br />
understanding of the process context and mined behavioural<br />
information of users.<br />
��<br />
Seamless Flight Disruption Notification<br />
Framework – Effective Disruption Management System<br />
that will enable Airlines to provide disruption related<br />
information timely to passengers in their preferred channel of<br />
interaction based on the passenger history available with<br />
Airlines. Similarly, with a disruption management system<br />
integrated with the merchandising and loyalty programs,<br />
airlines will be able to offer alternate attractive product<br />
services to passengers.<br />
The last year also witnessed the translation of the assets of the <strong>TCS</strong><br />
Innovation Labs - TTH into beneficial customer engagements and<br />
reinforced the philosophy of ‘Innovation Continuum’ practiced by<br />
the lab. Some of these are described below:<br />
��<br />
��<br />
Travel Service Platform (TSP) is being evaluated by<br />
leading global airlines for evolving their Integration<br />
Framework as part of their multi-year transition plan of IT<br />
systems and one of them is conducting Proof of Architecture.<br />
TSP provides reference architecture with assets and solutions<br />
that enable building a SOA based comprehensive middleware<br />
solution extending connectivity among the airline systems inhouse<br />
and the external community.<br />
As part of our theme of Enhancing Customer Experience, we<br />
envisaged Web browser based light-weight check-in<br />
application to be deployed in the self-service kiosks of the<br />
airlines. Aptly titled as Web Kiosk, this technological<br />
innovation is currently being utilised for building the selfservice<br />
network of a leading American Airline and a leading<br />
alliance of airlines is evaluating adoption of the same as part<br />
of their common infrastructure strategy.<br />
The Lab’s focus in the next year is around Aircraft Maintenance<br />
and Airline IT Infrastructure. The lab will be working on evolving<br />
an Ubiquitous Information Fabric using Virtualisation and Cloud<br />
Computing. The lab will also be working on a Mobile based<br />
solution for Aircraft Maintenance, Repair and Overhauling (MRO)<br />
system.<br />
Sriram Chattyvnsh<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 60
<strong>TCS</strong> Innovation Labs - Insurance<br />
The <strong>TCS</strong> Innovation Labs - Insurance creates a funnel of pain areas<br />
and potential solutions from various sources such as <strong>TCS</strong>’s<br />
Insurance Practice team, <strong>TCS</strong> Innovation Labs, the Insurance<br />
customers, and the <strong>TCS</strong> project teams.<br />
Based on the inputs received from various sources, the lab<br />
identifies specific problem areas and develops innovative<br />
solutions to address them in the disruptive and platform types of<br />
innovation.<br />
The Lab’s areas of work include:<br />
��<br />
Improving operational efficiency of IT systems and optimizing<br />
cost using rapid prototyping tools , testing tools, and use of<br />
standardization<br />
��<br />
Exploring ways to optimize business processes, thereby<br />
improving resource utilization, customer service, and reducing<br />
processing time<br />
��<br />
Enabling enterprises to improve their service channels by use<br />
of Web 2.0 based portals, speech enabled call centres, and self<br />
service kiosks<br />
��<br />
Empowering insurance companies to streamline service<br />
processes, eliminate paperwork and increase customer<br />
satisfaction through mobile-based services<br />
��<br />
Enabling the insurers to innovate in the creation of new<br />
products to meet the changing market needs, and in the<br />
process of designing and launching new products<br />
��<br />
Utilising advances in wireless sensor technology to monitor<br />
driving patterns and vital health parameters for innovative<br />
insurance products.<br />
The Lab developed the following Innovative Solutions in <strong>2008</strong>-<strong>09</strong>:<br />
��<br />
Business Process Optimization through BPM Tools:<br />
Business Process Management (BPM) Tools can lead to<br />
productivity improvement ranging from 15 percent to 150<br />
percent, flexibility to introduce new processes, and<br />
ultimately<br />
to innovate new products and services. The Lab has<br />
developed a methodology to model and simulate business<br />
processes for legacy systems to identify and implement<br />
business process improvements in a phased manner and<br />
move to Straight Through Processing (STP).<br />
�IT<br />
Optimization through Standardization - ACORD<br />
Migration: Cost optimization in IT can be achieved by<br />
introducing industry standards in the IT systems and<br />
communication with business partners. The Lab has<br />
developed a solution accelerator for enabling insurers to<br />
reengineer their IT systems to be ACORD (insurance data<br />
standards) compliant. The ACORD Solution Accelerator can<br />
provide a productivity gain of 50 percent or more.<br />
��<br />
Product Co-creation: The Lab has conceptualized and<br />
developed Product Co-Creation, a Web 2.0 solution enabling<br />
the customer to provide inputs to the product creation<br />
process. The product development team can also collaborate<br />
and track the progress of the development activity and reduce<br />
the turn around time of product launch significantly.<br />
��<br />
Product Lifecycle Management: The Lab has developed a<br />
PLM framework to create and manage products based in a<br />
centralized repository from ideation, design, product launch<br />
through retirement. The framework also has the ability to<br />
collaborate with all stakeholders at all stages of the product<br />
lifecycle, to view all product related information in one place,<br />
and to integrate with other enterprise systems.<br />
��<br />
Customer Centricity/Experience Enablers: The Lab seeks to<br />
help organizations as they embark on a transition to a more<br />
customer-centric enterprise and improve customer<br />
experience. The lab’s offerings include Web 2.0 enabled portals<br />
to service agents and policy holders, self-service kiosks, and<br />
speech-based applications to automate call centers. Other<br />
solutions developed in the lab enable customer centricity by<br />
improving the underlying process effectively, and enabling<br />
faster and innovative product introduction.<br />
In addition, the lab has developed various solutions such as<br />
mobile devices based agency management, claims and advisory<br />
insurance systems, telematics-based systems for distance and<br />
driving habits based premium computation, and Web 2.0 based<br />
collaborative agency management system.<br />
M Somasundaram<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 61
Innovation Functions
The <strong>TCS</strong> Co-Innovation Network (COIN) is anchored at <strong>TCS</strong> Innovation Labs and encompasses entities such as academic institutions, start-up<br />
companies, venture funds, global IT market leaders, multi-lateral organizations, and key clients to bring forth true synergies. We, at <strong>TCS</strong> COIN,<br />
have a well-articulated innovation sourcing strategy with broad and holistic goals, and flexible processes to manage the richness and diversity<br />
of our COIN partners.<br />
Each COIN channel networks with the bestof-breed<br />
institutions. Sourcing innovation<br />
from varied entities requires a customerconscious<br />
focus in particular, with minimal<br />
scope for risks and challenges. So COIN has<br />
put in place a stringent process to monitor<br />
innovation diffusion.<br />
This process involves:<br />
1. Origination - Discovery and selection of<br />
prospect organizations (including academic<br />
institutions and start-ups) through existing<br />
relationships, through relationships with<br />
customers, VCs, innovation events, and our<br />
research watch list.<br />
IdeaFunnel and Filter.<br />
Innovationlabs, IdeaStorm,<br />
COIN -100’s of ideas<br />
Filtered set of options for<br />
3 innovation Categories -<br />
10’s of projects<br />
Opportunity Screens -<br />
few funded initiatives<br />
Breakthrough Derivative<br />
2. Diligence/Alignment - Consists of three<br />
Figure 14: Innovation Adoption - The COIN Engagement Model<br />
steps, namely, Technology diligence<br />
Business diligence and Market diligence,<br />
carried out by a team of partner solution managers.<br />
Commercialization and<br />
scale-up<br />
Train schedule -<br />
Multi-year Projecting<br />
3. Solution Incubation - An offering is prepared for joint IP development and recommended to customers by initiating the necessary<br />
legalese for a formal partnership. Marketing, pre-sales, sales, and delivery activities begin for the offering.<br />
4. Steady State - Solutions are deployed to address customer requirements and periodic reviews are held within the COIN team and<br />
the <strong>TCS</strong> Corporate Technology Board members to assess the partnership.<br />
Emerging Technology Companies<br />
Platform<br />
Derivative<br />
Platform<br />
Breakthrough<br />
“COIN-Venture Capitalist (VC) Alliance has come a long way since its inception in 2005. In <strong>2008</strong>, the global<br />
network reached a significant level of maturity; such that any technology request, interest, or investment,<br />
from within or outside the organization, had at least one corresponding co-innovation entity in the global<br />
ecosystem. Any globally branded VC was just a degree of separation from the COIN-VC Ecosystem team.<br />
RFIs, and interest from <strong>TCS</strong>'s internal core business units, customer accounts, or other technology groups, had<br />
the most success in leveraging the ecosystem for revenue top line (pull approach). For 20<strong>09</strong>, the focus and<br />
more importantly, the approach, are going to change from specific point companies to aggregating a specific<br />
business unit solution from the COIN-VC asset base, to further facilitate success with pushing appropriate<br />
solutions to the core business.”<br />
- Ajoy Mallik, Head, Venture Capital (VC) Initiative, COIN<br />
“Through <strong>TCS</strong> COIN, we have been able to extend our innovation capability by tapping into a much wider<br />
network and a larger pool of ideas. We have already completed many successful innovation demos, proofs-ofconcept<br />
and pilots, improving our confidence in COIN's delivery capability.”<br />
- Matthew Palmer, Head, IT Future, Norwich Union Life<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 63
Work with Emerging Technology<br />
Companies<br />
As financiers of the next generation of technologies, VCs provide a<br />
key connect to innovation. Our COIN-VC ecosystem has built a<br />
global network of VCs across the US, Europe, UK, Israel, India,<br />
China, and New Zealand. Our relationship with the COIN-VC is<br />
based on access to their portfolio, and their upcoming<br />
investments while providing their portfolio of companies an<br />
opportunity to partner with a global services provider. However,<br />
that is just the tip of the iceberg. There exists a strong bidirectional<br />
information flow between the VC and the COIN-VC<br />
team. This information flow into and out of the COIN-VC revolves<br />
around insights into market trends, competitive analysis,<br />
networking with entrepreneurs and other VCs, customer buying<br />
trends, facilitating their participation to the <strong>TCS</strong> Innovation<br />
Forums, and access to specific companies that may be part of an<br />
overall prospective <strong>TCS</strong> business relationship.<br />
We have established alliances with several start-ups working with<br />
COIN-VCs. We also work with academic incubators in India. Some<br />
of the incubators that were signed up for partnerships this year<br />
include:<br />
�FITT<br />
at IIT Delhi<br />
�SINE<br />
at IIT Bombay<br />
Keen eye for companies globally<br />
A market leader strategizes differently from a start-up. Today's<br />
competitive environment, however, demands for an established<br />
company to know the ideas at work in start-ups – the niche<br />
products they make, the new markets they create and their<br />
potential for breakthrough or disruptive innovation – and support<br />
the promising ones.<br />
COIN-VC has a lineage of picking winning companies globally. Six<br />
of the COIN-VC partners have been acquired by big global<br />
corporations. Many diligence companies which are prospects for<br />
potential partnership with COIN have made successful exits<br />
through IPOs and acquisitions. As a testimony, one of the COIN-VC<br />
partners, was featured in the Magic Quadrant for Enterprise<br />
Governance, Risk and Compliance Platforms in June <strong>2008</strong> by<br />
Gartner <strong>Research</strong>. This exemplifies our keen eye for spotting star<br />
companies from startups globally. Similarly, many companies<br />
from across the globe and spanning varied technology areas have<br />
been put through our stringent de-risking process through COIN<br />
to work on innovative solutions with <strong>TCS</strong> and its customers to<br />
form our start-up alliances. COIN connects with these start-ups,<br />
focusing on new and exciting technology areas such as:<br />
�Data<br />
Center Optimization Solutions<br />
�On<br />
Demand Distributed Software Development Solutions<br />
�Compliance<br />
Cost Reduction Solutions<br />
Some of the areas for which partnerships were forged this year<br />
included:<br />
�Enterprise<br />
Social Collaboration<br />
�Asset<br />
Tracking leveraging RFID and GPS technology<br />
�Dynamic<br />
Pricing and Analytics Solution<br />
This year, <strong>TCS</strong> Infrastructure Services Innovation Lab, along with a<br />
startup, agreed to work on a prototype to study the emissions<br />
footprint at one of the <strong>TCS</strong> offices in Chennai. The pilot is expected<br />
to be completed by March 20<strong>09</strong>, and will help <strong>TCS</strong> develop a<br />
compelling case study to present to potential customers.<br />
Norwich Union Life (NUL)—a market leader in life assurance and<br />
pensions, based in UK—employs the 'Innovation Delivery<br />
Framework' to evaluate and prioritize their in-house innovation.<br />
However, to help NUL optimize its delivery framework and<br />
improve the number of innovations that could be explored and<br />
reviewed, NUL IT engaged <strong>TCS</strong> to leverage our partner networks<br />
and COIN. This was essential for maximizing the value of their<br />
investments in innovation. COIN helped NUL's IT department<br />
create the roles, processes and roadmap required to develop a<br />
culture of innovation. Through <strong>TCS</strong> COIN, NUL is now able to<br />
harness a prioritized stream of business ideas. The COIN network<br />
helps exponentially increase the 'Think' and 'Ideation' capabilities,<br />
and thereby, also increase the number of ideas available to the<br />
business. NUL and COIN have delivered proofs-of-concepts and<br />
pilots for many projects ranging from small incremental<br />
improvements through to more ambitious innovations. A major<br />
success has been a podcasting site for Independent Financial<br />
Advisers. A pilot website has also been developed aimed at<br />
improving customer experience by providing useful information<br />
in an intuitive and preference-driven manner.<br />
The COIN-VC ecosystem is going to evolve to support three<br />
primary value additions to the <strong>TCS</strong> businesses and our COIN<br />
partners:<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 64
• A broad base technology scan that is both global in nature<br />
and comprehensive in its depth, industry-wise and by technology<br />
offering, which will provide continuous updates on a revamped<br />
<strong>TCS</strong>-COIN portal<br />
• Specific solutioning exercises targeting specific solutions for<br />
specific <strong>TCS</strong> internal business Units (such as Enterprise<br />
Governance, Risk and Compliance Management solutions (GRC),<br />
Strategic Alliances<br />
“<strong>TCS</strong> has been having strategic relationships with various global technology vendors. These relationships<br />
have been in various dimensions such as Customer, Service Provider, Supplier, and Alliance Partner.<br />
Extending to make the relationship more holistic meant that both <strong>TCS</strong> and the respective global technology<br />
vendors collaborate on joint research leveraging each other's strengths to research and develop best-ofbreed<br />
offerings to the market.<br />
The intent is to define and develop solutions with associated services and offer the same as an integrated<br />
business model to customers.”<br />
- S Santhanakrishnan, Head, Strategic Alliance, COIN<br />
Intel<br />
Intel and <strong>TCS</strong> provide information technology products and<br />
services that complement each other. The companies are<br />
engaging in a technology alliance model in which the two<br />
organizations collaborate on research and develop solution<br />
offerings to deliver customer-specific solutions to the marketplace.<br />
This alliance has matured over the last two years of collaborative<br />
work, with the companies implementing a well-defined model for<br />
collaboration using a three-stage approach:<br />
�joint<br />
innovation engagements<br />
�defining<br />
new or improved solutionsand<br />
�joint<br />
go-to-market strategies for the solutions.<br />
The companies have completed two significant virtualization and<br />
balanced compute research projects with these objectives:<br />
�Virtualization:<br />
Demonstrate server consolidation through<br />
virtualization using multi-core Intel® Xeon® processors and Intel®<br />
Virtualization Technology on a real-life customer application to<br />
Mobile Computing, Enterprise Search), Web 2.0/Enterprise<br />
collaboration and Green IT.<br />
• To position itself to respond efficiently, comprehensively, and<br />
quickly to complex technological requirements in <strong>TCS</strong>'s<br />
businesses while <strong>TCS</strong> attempts to leverage the innovation<br />
ecosystem to win large complex deals or to respond to large<br />
complex innovation led requirements.<br />
Ajoy Mallik<br />
reduce total cost of ownership.<br />
�Balanced<br />
Compute: Demonstrate and validate balanced<br />
compute model usages in real end-user scenarios, showcasing<br />
central manageability and client side computing using a<br />
combination of OS and application streaming technologies on<br />
Intel® vPro technology-based platforms.<br />
More research projects are underway and some new ones are<br />
being identified as part of strengthening the research alliance to<br />
other areas of technology and business domains.<br />
SAP<br />
SAP as a leading technology and product vendor is one of the key<br />
partners of <strong>TCS</strong>. The partnership with SAP has been a longstanding<br />
one and multi-dimensional. Leveraging and extending<br />
this existing partnership to collaborate for joint research and<br />
innovation was a logical next step for both SAP and <strong>TCS</strong>.<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 65
Senior <strong>Research</strong> Scientists of SAP and <strong>TCS</strong> initiated this<br />
collaboration setting the objectives and defining the modus<br />
operandi for carrying out research in a collaborative manner. And<br />
they committed to cause by undertaking the responsibility to be<br />
Executive Sponsors in the respective organizations.<br />
Collaboration with SAP <strong>Research</strong> was initiated after detailed<br />
discussions and exchange of research interests from both SAP and<br />
<strong>TCS</strong>. Identified areas include Model-driven Architecture and<br />
Integration of Enterprise-Data, Web 2.0, Internet of Services, and<br />
Internet of Things.<br />
All the identified areas were then detailed further with active<br />
participation from researchers of both organizations to identify<br />
and define the details of possible research and innovation.<br />
Academic Alliances<br />
Hewlett-Packard<br />
HP and <strong>TCS</strong> have initiated discussions for joint research in the<br />
areas of SaaS, Power Management & Cooling, Utility/Grid<br />
Computing, Cloud Computing, Green IT and Next Generation Data<br />
Center. Some of the potential research initiatives could also<br />
involve development of market-specific offerings based on valueadded<br />
services, using products and solutions from HP.<br />
2 EMC<br />
2<br />
With <strong>TCS</strong> being an IT solutions and services provider, EMC and<br />
<strong>TCS</strong> have conceptualized IT solution architectures for specific<br />
2<br />
industry-domains integrating products from EMC and software<br />
platforms from <strong>TCS</strong>.<br />
S Santhanakrishnan<br />
“Collaboration between <strong>TCS</strong> and academia is critical in delivering a shared vision of Innovation to our<br />
customers. By working together we make it possible to apply next generation technology to solving real<br />
world problems faced by our customers.”<br />
- Vipul Shah, Head - Academic Alliances Group, COIN<br />
“<strong>TCS</strong> has been a research patron of the MIT Sloan Center for Information Systems <strong>Research</strong> (CISR) since 2004.<br />
MIT CISR is funded by a consortium of more than 70 companies worldwide in support of research on how<br />
organizations generate business value from IT. It is a pleasure to work with <strong>TCS</strong> as part of CISR's research<br />
process, on executive programs for CIOs and at other events.”<br />
- Dr Peter Weill, Chairman - Center for Information Systems <strong>Research</strong> & MIT Senior <strong>Research</strong> Scientist,<br />
MIT Sloan School of Management<br />
“It has been a great pleasure to collaborate with <strong>TCS</strong> over the last few years. Our research group at Stanford<br />
has learned about exciting new problems through our interaction with <strong>TCS</strong> and its customers, both through<br />
visits to <strong>TCS</strong> sites in India and participation in <strong>TCS</strong> events in the US. We hope that our work here, and the<br />
results we share with our <strong>TCS</strong> collaborators, will help solve future problems involving data privacy,<br />
compliance, and healthcare and financial information systems.“<br />
- Dr. John Mitchell, Professor, Computer Science Department at Stanford University<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 66
As a market leader in a knowledge<br />
economy, <strong>TCS</strong> believes in investing in early<br />
stage research. COIN, therefore,<br />
collaborates with leading academic and<br />
research institutions worldwide. These<br />
alliances become important in research<br />
contexts that require a longer time frame<br />
and a space protected from business<br />
pressures. <strong>TCS</strong>'s collaborations with these<br />
institutes meet the need for <strong>TCS</strong> to have<br />
timely access to upcoming and future<br />
technologies and expertise. Academic<br />
collaborations are key drivers to the <strong>TCS</strong><br />
innovation. For <strong>TCS</strong>, such long-term<br />
commitments offer access to trained<br />
students and the creativity of academic<br />
research. For universities, they promise<br />
student and faculty exposure to real-world<br />
problems. The <strong>TCS</strong>-university<br />
collaborations go well beyond the<br />
traditional research relationships. They<br />
may include university-based research<br />
parks and incubators, short- and long-term<br />
research agreements or exchanges of<br />
faculty and industry personnel.<br />
Our academic alliance programme is an effective conduit<br />
between academic research and real world scenarios, bringing<br />
academic research closer to <strong>TCS</strong> clients and projects. It is a highly<br />
interactive collaboration encouraging a continuous flow of ideas<br />
between academia and <strong>TCS</strong> that enriches our innovation<br />
landscape.<br />
<strong>TCS</strong> has joined MIT's Industry Liaison Program (ILP) this year and<br />
plans to hold the next <strong>TCS</strong> Innovation Forum jointly with ILP. This<br />
year also saw a spurt in exploratory visits to academic institutions<br />
in Europe and Asia Pacific with the objective of broadening<br />
academic collaborations to these regions. The visits have helped<br />
us build a very healthy collaboration proposal pipeline and should<br />
see several new collaborations in the coming years.<br />
Highlights of research activities through our academic<br />
collaborations are:<br />
Stanford University<br />
We have now completed three years of productive interaction and<br />
collaboration between <strong>TCS</strong> and the Stanford team of the National<br />
Science Foundation (NSF) Team for <strong>Research</strong> in Ubiquitous Secure<br />
Institution <strong>Research</strong> areas<br />
Anna University, Chennai Image Retrieval, Sensor Networks<br />
Indian Institute of Technology, Delhi Media Lab: Multimedia, 3D Graphics,<br />
Video surveillance<br />
Indian Institute of Technology, Kanpur Center for Algorithms<br />
Indian Institute of Technology, Mumbai LIS - Laboratory for Intelligent Systems:<br />
Large Scale Hybrid Intelligent Systems,<br />
Networking<br />
Indian Institute of Information Intelligent Interfaces, Enterprise Search<br />
Technology, Hyderabad<br />
Stanford University, Stanford Data privacy & Security<br />
Center for Information Systems <strong>Research</strong>, IT Governance, IT Risk, Enterprise Architecture<br />
MIT Sloan School, Cambridge<br />
Georgia Institute of Technology, Atlanta Regression testing, Enterprise data integration<br />
University of Massachusetts, Amherst Process Design and Engineering<br />
University of Wisconsin, Milwaukee Business Components<br />
Columbia University, New York Nano Technology<br />
University of Waterloo, Waterloo Quantitative Finance<br />
Technology (TRUST) Center. TRUST is an NSF Science and<br />
Technology Center devoted to development in the areas of security<br />
and privacy. The Stanford team is involved in efforts to improve<br />
World-Wide Web authentication and security, manage privacy,<br />
support privacy-preserving database operations, and improve<br />
network and computer system security. TRUST privacy work also<br />
involves collaboration with the Stanford Law School, the UC Berkeley<br />
School of Law, and the Vanderbilt University Medical Center.<br />
In 2007, the Stanford–<strong>TCS</strong> team, including Stanford graduate<br />
students and <strong>TCS</strong> researcher Ms. Sharada Sundaram, had built a<br />
demonstration system to demonstrate automated policy<br />
enforcement. The Stanford-<strong>TCS</strong> team has continued to work on<br />
formalizing larger segments of the Health Insurance Portability<br />
and Accountability Act (HIPAA) privacy legislation in a declarative<br />
form, using the Prolog language. The goal of this work is to<br />
provide a common understanding of this important privacy<br />
regulation that can be used by organizations for automated<br />
operational compliance.<br />
Substantial progress was made in <strong>2008</strong>, including formalization of<br />
several main parts of HIPAA, construction of a Web interface to the<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 67
Prolog engine, and construction of a sample messaging system<br />
resembling the MyHealth@Vanderbilt patient portal built by the<br />
medical privacy collaborators at Vanderbilt University Medical<br />
Center. This will provide a basis for integrating a compliance<br />
checker into the medical system built and tested in the research<br />
group at Vanderbilt.<br />
The research was presented at various conferences and forums<br />
like Dagstuhl Healthcare Privacy symposium, TRUST meetings,<br />
Stanford Engineering Symposium India and PanIIT conference.<br />
Georgia Institute of Technology<br />
<strong>TCS</strong> and Georgia Institute of Technology (Georgia Tech) have been<br />
collaborating in the area of software testing for four years. Till<br />
date, the collaborations have resulted in a number of techniques<br />
and evaluations for regression test selection and prioritization. In<br />
2007, Georgia Tech-<strong>TCS</strong> team, including Georgia Tech graduate<br />
students and <strong>TCS</strong> researcher Pavan Kumar, carried out research in<br />
the following areas:<br />
�Regression<br />
testing on system requirements<br />
Because practitioners often have little time to perform regression<br />
testing after changes, they often use a random-testing approach<br />
or perform little regression testing. To improve the efficiency of<br />
the regression testing, and thus enable its use before release, a<br />
technique was developed that selects and runs only those test<br />
cases that are related to the changes or prioritizes the test cases<br />
based on criticality or perceived importance. Instead of using a<br />
system model or the source code, the technique uses the system<br />
requirements and their associated test cases, which are typically<br />
available to developers/testers. The approach uses the set of<br />
system requirements, usually in natural language or some<br />
informal notation that represents what is to be tested about the<br />
system. The technique uses these requirements, along with the<br />
set of test cases and their criticality that are associated with the<br />
requirements, to select test cases for use in regression testing.<br />
�Test-suite<br />
augmentation<br />
Based on feedback from <strong>TCS</strong> about regression testing, Georgia<br />
Tech-<strong>TCS</strong> team began working on the problem of augmenting the<br />
test suite after changes are made to the software. This test-suite<br />
augmentation assesses the effectiveness of testing with respect to<br />
changes and it will (semi) automatically generate new test cases<br />
where needed.<br />
The technique was implemented in a tool called MaTRIX, and<br />
initial case studies have been performed.<br />
University of Waterloo<br />
<strong>TCS</strong> has entered into a multi-year strategic collaboration with<br />
Institute for Quantitative Finance (IQFI), at the University of<br />
Waterloo, Waterloo, Canada. In the current times, financial risk<br />
management has become an extremely important discipline – for<br />
corporations, financial institutions and many government<br />
enterprises. The projects chosen for funding were closely tied to<br />
our own research interests in Hyderabad, and focused on the<br />
following areas:<br />
�Pricing<br />
and hedging of exotic options<br />
Hedging the sensitivity of the market value of the financial<br />
contracts to the volatility is an important issue in the current<br />
economic environment. Accounting standards are currently<br />
changing. Regulators are enforcing companies to report their<br />
annual accounting standards of the balance sheet at the market<br />
value. Thus, it is important for companies to be able to stabilize<br />
the market value of their liabilities against fluctuations in the<br />
market and volatility changes in particular. The liabilities of the<br />
companies are the commitments to the policyholders and are the<br />
future payoffs of the contracts sold. The research will look at<br />
dynamic hedging of such contracts.<br />
�Portfolio<br />
optimization<br />
The present turmoil in the financial markets can be traced to poor<br />
modeling of liquidity risk, solvency constraints, and price impact.<br />
Standard hedging strategies assume, for example, that it is always<br />
possible to buy or sell assets at the current quoted price. However,<br />
in a market with poor liquidity, this means that the action of<br />
buying/selling will impact the price. The research is directed<br />
towards developing efficient numerical methods for optimal<br />
portfolio selection with liquidity risk and solvency constraints.<br />
�Robustness<br />
of option pricing under uncertainty<br />
The research is focused on building an asset and liability<br />
management model that is developed within the robust<br />
optimization framework. The model implementation targets asset<br />
and liability managers, who are tasked with the responsibility of<br />
managing the financial portfolio to achieve stable net interest<br />
margins and a longer-term health in the composition of the<br />
portfolio.<br />
Vipul Shah<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 68
Incubation<br />
The Incubation Group is <strong>TCS</strong>'s investment for the future, founded with the mission of 'Incubating and Sustaining Big Bets for <strong>TCS</strong>'. The intent is to<br />
have a sustained, first-mover advantage and open new markets for <strong>TCS</strong>. The group nurtures ideas from 'Inception to Implementation'. It is<br />
focused on creating innovative business models, assets and solutions to achieve non-linear growth for <strong>TCS</strong>. Expertise in R&D, technology,<br />
business solutions and consulting services is combined with the Co-Innovation Network (COIN) to identify and grow emerging opportunities.<br />
“One of the charters of the group is to look at opportunities created as a result of analog to digital media<br />
transition. The group is focusing on providing online, mobile, digital advertising and Web platform solutions<br />
to a marketplace that consists of <strong>TCS</strong> Customers, Advertising Agencies, and partners such as Microsoft,<br />
Google, Nielsen and TATA Group Companies.”<br />
- Anita Nanadikar, VP & Head Incubation Group, <strong>TCS</strong>.<br />
Achievements in this area include signing up a customer within<br />
the first four months of operations with a mandate to build a rich<br />
media campaign for a leading US advertising agency. With the golive<br />
of critical phases achieved in 8 weeks, the campaign was a<br />
huge success, exceeding the key performance indicators - with<br />
over 7,500,000 votes, an increase of 175 per cent compared to<br />
previous year's campaign. In addition, over 130,000 stories have<br />
been logged by users and the campaign has helped to create a<br />
compelling engagement between the consumers.<br />
The Incubation group has also partnered with a leading Media<br />
research firm to develop a pilot for All Media Analytics, along with<br />
one of its partner companies for a leading public service<br />
advertising organization. This service will enable the marketing<br />
team or the CMO to view, measure and track the campaign spend,<br />
and reach across multiple media.<br />
We have developed a comprehensive Digital strategy for a<br />
healthcare portal, offering an online medical consultation and<br />
comprehensive healthcare services. The site has been re-designed<br />
and optimized for search engines (SEO), and advertising with<br />
interfaces to social networks. As a result of our work, the traffic to<br />
the site has doubled within six weeks of roll-out.<br />
The roadmap for the group focuses on solutions for Enterprise<br />
Marketing, and Advertising, wherein <strong>TCS</strong> could provide the<br />
platform similar to what it is doing today for the Banking and<br />
Financial Services Industry (platform plus services business<br />
model) using <strong>TCS</strong>'s well-recognized GNDM model. The areas of<br />
focus are platform and services around online advertisement<br />
platforms, mobile advertising, brand monitoring, and media<br />
analytics.<br />
Anita Nanadikar<br />
Leveraging Innovation for Market-Oriented Offerings<br />
The true measure of successful innovation in an organization is the<br />
application of research and its outputs – to address market<br />
requirements. The research (and the outputs created thereof) can<br />
be done wholly by the organization itself or in collaboration with<br />
its co-innovation partners. The key to success is to understand<br />
market requirements; then, based on market needs, enhance the<br />
output (from research) to deliver a positive solution that meets<br />
customer/market requirements. In the process, the innovation<br />
provides a balancing value for all stakeholders encompassing<br />
customers, shareholders, suppliers and partners, employees, and<br />
society at large.<br />
Towards this objective, Innovation at <strong>TCS</strong> has three well-defined steps:<br />
�Integrate<br />
the research and co-innovation partners' outputs (or<br />
assets) into a holistic product-cum-service offering<br />
�Interface<br />
with customer/market-facing Industry Solution Units<br />
(ISU) in <strong>TCS</strong> to formulate effective solutions<br />
�Deliver<br />
the derived offerings to our customers through a<br />
Go-To-Market initiative<br />
Accordingly, these three distinct, and yet fully aligned and<br />
integrated set of activities, are carried out in an efficient and<br />
effective manner to maximize the benefits from research.<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 69
Integration Lab<br />
Integration Lab is the 'Service Delivery' arm of the CTO / R&D organization in <strong>TCS</strong>. Translation of requirements from ISU Interface to define,<br />
design, and deliver market-oriented solutions that facilitate a unique competitive advantage to <strong>TCS</strong>, is its raison d'être.<br />
“For Integration Lab, the past year has been a defining one towards the creation of enhanced offerings that<br />
directly benefit customers as well as internal stakeholders of <strong>TCS</strong>.<br />
The benefits to a customer's organization has been a combination of agility, improved and predictable quality<br />
of data to be used by various applications, ability to leverage a flexible and yet powerful security mechanism<br />
for carrying out its business in this all-pervasive Internet-enabled world.<br />
While the journey has begun, the plethora of opportunities that can be garnered to create and deliver<br />
effective and efficient market-oriented solutions will become more challenging and yet - paradoxically - more<br />
rewarding to be serviced through holistic solutions.”<br />
- S. Santhanakrishnan, Head – Integration Lab, Corporate Technology Office<br />
Integration Lab has achieved the following milestones this year:<br />
�Creation<br />
of a fully configurable Data Cleansing utility that can<br />
detect data duplication and recommend 'cleansing' of such<br />
data that has a uniform meaning in the context of all<br />
applications that form the Information Systems Portfolio in<br />
the customer's organization. The candidate data that can be<br />
“serviced” could be in the form of a business anchor such as<br />
“Client” or “Part” or “Service” etc.<br />
�Definition<br />
of an IT Architecture Framework for a Workforce<br />
Management System that has the flexibility to adapt to everchanging<br />
business scenarios and “learn” from previous<br />
experiences of deviations between planned and incurred<br />
workforce.<br />
�Facilitation<br />
of a role-specific single-window dashboard that<br />
integrates as a “one-stop shop” for an employee to carry out<br />
one's work in the organization - leveraging Web 2.0<br />
technologies.<br />
�Conceptualization<br />
of a fully configurable security framework<br />
for enabling secure platform for carrying out customer-centric<br />
core banking activities over Internet.<br />
�Design<br />
and development of an application to capture data<br />
related to electrical power consumption for an office building<br />
(or a sub-unit of the same) to facilitate data analysis and<br />
integration of the same into a holistic solution of “Green<br />
Services” framework.<br />
�Development<br />
of fully functional prototypes of portable 12lead<br />
ECG devices that can be deployed at various places such<br />
as private clinics of general physicians and/or cardiologists,<br />
hospital's ambulances, small-time hospitals, and even be<br />
operated at home by cardiac patients themselves.<br />
Going forward in the immediate future, Integration Lab will<br />
develop more solutions in line with the market needs determined<br />
through ISU interface. Some of the plans include:<br />
�Developing<br />
and enhancing solutions in the areas of “search”<br />
and “analytics” on unstructured data and information catering<br />
to the needs of a variety of industries and business<br />
applications.<br />
�Implementing<br />
formal project management to co-solutioning<br />
initiatives.<br />
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Business Linkage and Innovation Go-to-market<br />
A critical area of the entire innovation process is the integration of the different research and co-innovation partners' outputs into a value<br />
adding solution that could be taken out to the market place. The ISU interface team in <strong>TCS</strong> works closely with the other teams in the CTO<br />
organization to understand the needs of the different Industry Solution Units (ISU), and conceptualize effective solutions that can either be built<br />
by the ISUs themselves, or by the Integration Labs. The requirements for applying research and innovation outputs to conceptualize offerings<br />
that have the potential to create value-added benefits to our customer's customers is the overarching foundation based on which the various<br />
activities are carried out.<br />
“One of the most challenging, but also rewarding, issues is to take highly technical inventions from the<br />
world of technology, and bundle them into a viable solution that meets the needs of one or more end<br />
customers.”<br />
- K. Padmanabhan, Head – ISU Interface, Corporate Technology Office<br />
The ISU Interface team in <strong>TCS</strong> has successfully deployed a process<br />
for eliciting the needs and devising solutions through<br />
collaborative co-solutioning workshops which are held with the<br />
various ISUs and business units in <strong>TCS</strong>. The iGTM and Integration<br />
Lab teams have then used these co-solutioning workshops to<br />
deploy the solutions to various customers.<br />
Innovation-Go-To-Market (iGTM) is the “Consultative Sales” arm of the CTO / R&D organization in <strong>TCS</strong> and focuses on <strong>Research</strong> and Innovation<br />
commercialization. The iGTM team, spread across geographies and locations, engages in consultative sales, and customer interfacing, to drive<br />
the adoption of <strong>TCS</strong>'s Innovations by customers - internal and external.<br />
“For iGTM, FY<strong>2008</strong>-<strong>09</strong> has been the first full year of its existence in the current form (it was perhaps the first<br />
time 'Selling' Innovation was defined as a full-fledged organization with a purpose and focus), so it has been<br />
a gratifying experience in more ways than one. We focused on three broad aspects, namely, adopting a<br />
formal business-plan oriented portfolio approach to picking stuff that we wanted to take-to-market,<br />
building active links into our Businesses and establishing mechanisms by which we collaborated and cocreated/co-solutioned<br />
with them, and implementing a BSC-driven governance model to bring metrics into<br />
our 'neural system'! We owned business targets (although currently they are 'soft' targets.)<br />
These seem to have paid off reasonably well. Can we do better? Definitely yes. We have learnt our way<br />
through this 'definition phase' of our existence and we have identified initiatives we would work for during<br />
FY<strong>09</strong>-10. I am confident we are poised to leapfrog to the next level of performance and sophistication in the<br />
way we take our Innovation to our Customers for mutual value.”<br />
- Shashi Bhushan, Head – Innovation Go-To-Market, Corporate Technology Office<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 71
On Innovation Days from Clients:<br />
"In the history of our organization, this is by far the most strategic partnership event held. I have never seen<br />
any vendor bring in such value and innovative ideas to us.”<br />
- Vice President - IT Value Management, Financial Services organization, USA<br />
“We must continue to innovate to succeed. As Partners we must bring value to our customers in new ways.<br />
Some of these will be breakthroughs that shake the industry and create disruption. Others will be<br />
continuous improvements in our products, quality, processes, customer experiences and all aspects of our<br />
company. We need to do this as a partner. I am delighted with commitment and professionalism of <strong>TCS</strong><br />
which reflects as true partner for us.”<br />
- Senior Vice President and CIO, Major Automobile manufacturer, USA<br />
On Collaborative Partnership:<br />
"…. - The <strong>TCS</strong> team did a great job on the bad debt challenge …… what I have come to know – that <strong>TCS</strong> can<br />
be a great collaborative partner in innovation – I am indeed looking for to the visit – I have visited several of<br />
the labs in India and enjoyed myself a great deal.”<br />
- Head, Group Architecture and Business Improvement, a leading Bank, UK<br />
Set up in April <strong>2008</strong>, the ISU Interface and iGTM teams have<br />
achieved the following milestones this year:<br />
�Established<br />
effective and formal linkages into <strong>TCS</strong> Businesses<br />
in conjunction with the CTO's interface organization for<br />
industry specific business units<br />
�Adopted<br />
a 'Business Plan' approach to commercializing<br />
<strong>Research</strong> through 'Portfolio Management'<br />
�Engaged<br />
deeply with key customer accounts through<br />
Innovation-day events and helped establish <strong>TCS</strong>'s Thought<br />
Leadership position in these accounts<br />
�Leveraged<br />
businesses to scale up delivery and GTM of select<br />
research outputs (for example, Set-top-box through<br />
<strong>TCS</strong>'s Telecom business unit)<br />
�Focused<br />
on commercialization of non-linear assets, namely,<br />
Bio-Suite & Bio-Appliance, mKrishi Set-top-box, Silicon<br />
Locket, and Water Filter<br />
�Implemented<br />
a systematic metrics-driven and result-oriented<br />
framework for measuring influence of our R&D and Innovation<br />
to <strong>TCS</strong>'s revenue and profitability<br />
�Engaged<br />
with <strong>TCS</strong>'s internal business units in co-creation and<br />
co-solutioning initiatives; currently, there are 50+ exercises in<br />
progress.<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 72
FY 20<strong>09</strong>-10 will see these teams raise the bar to:<br />
�Further<br />
systematize nurturing of <strong>TCS</strong>'s existing accounts<br />
�Tighten<br />
alignment with new sales and large deals, to help <strong>TCS</strong><br />
position Innovation as a win theme<br />
�Strengthen<br />
focus on deriving increased overall business value<br />
from our Co-Innovation (COIN) program.<br />
ISU Interface and iGTM work with business units, customers,<br />
partners and researchers to align innovations to market needs. To<br />
succeed in this pursuit requires a 360º view and relies on different<br />
intelligence sources – network of <strong>TCS</strong> Lab Business Development<br />
Managers (BDM) who drive business development activities for<br />
labs in the Innovation network, Geography Heads who operate in<br />
different regions and with different customers, <strong>TCS</strong>'s Business<br />
Units' Heads who predict industry trends and needs, customer<br />
specific innovation days, industry focussed road shows and<br />
workshops, and joint innovation programs - to provide that<br />
knowledge.<br />
'Innovation days' remain iGTM's trademark way to connect with<br />
existing customers, understand their interest areas and pitch<br />
innovations or co-solutions. <strong>2008</strong>-<strong>09</strong> saw over 20 innovation days<br />
being conducted for customers in the US, UK, APAC, Europe and<br />
other geographies. Such innovation-focused efforts are not<br />
limited to existing customers. The group has influenced some new<br />
customer wins, by showcasing Innovation as a value-add, through<br />
presentations, demos and pilots, and proposal responses.<br />
Positioning innovation in business proposal responses has<br />
enabled <strong>TCS</strong> to be viewed as a valuable vendor partner and<br />
clinched many large deals across various businesses.<br />
During mid-<strong>2008</strong>, iGTM adapted its research promotion and<br />
commercialization activities to align with <strong>TCS</strong> Innovation themes,<br />
both business and IT. Subsequent quarters saw the launch of<br />
some major initiatives with business units and clients: Set top box<br />
with Telecom Unit, Cardiac devices and Bio-Appliance with Life<br />
Sciences and Healthcare Unit, and <strong>TCS</strong> InstantApps Technology for<br />
various other Units. The group's excellent work in metrics<br />
collection and reporting has resulted in attributing quantitative<br />
values to many activities that were prior considered intangibles.<br />
Both internal (<strong>TCS</strong>) and external customers have benefited from<br />
iGTM's efforts. A few noteworthy ones are:<br />
�Survey<br />
analytics tool used to analyse survey responses for an<br />
Insurance customer and for <strong>TCS</strong>'s employee satisfaction<br />
survey responses<br />
�Social<br />
networking applications from <strong>TCS</strong> Innovation Lab<br />
Web2.0 for use within <strong>TCS</strong><br />
�Performance<br />
Engineering tools for efficiency improvement of<br />
<strong>TCS</strong> Internal IT<br />
�MasterCraft<br />
– an integrated framework for application<br />
development – as an enabler for <strong>TCS</strong> Financial Services<br />
�Ticket<br />
Analysis tool to automate ticket analysis for a leading<br />
retail client<br />
�<strong>TCS</strong><br />
InstantApps Technology improved the time-to-market by<br />
about 30 per cent of those projects that used <strong>TCS</strong>'s proprietary<br />
platform<br />
�Over<br />
60 per cent cost savings to a retail client, due to adoption<br />
of multimedia research for image resizing and refinement<br />
�iGTM's<br />
efforts resulted in some major awards and<br />
achievements being accrued to <strong>TCS</strong><br />
Learning along the way, we at iGTM have identified certain areas<br />
where we could do better. Follow-ups after innovation days,<br />
systematic program management approach to growing the<br />
adoption of innovations, and focus on introduction of new<br />
offerings to businesses are some of the major improvements we<br />
will address as we draw up our blueprint for 'iGTM 3.0'!<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 73
iConnect is the internal and external marketing and branding arm of the <strong>TCS</strong> CTO R&D structure.<br />
iConnect has established an interlinked web of all internal stakeholders- ISUs, <strong>TCS</strong> Innovation Labs, customer accounts, and associates for better<br />
leverage of research at <strong>TCS</strong> and tapping innovative ideas. iConnect handles the external marketing and owns the mandate of positioning <strong>TCS</strong><br />
as an innovative organization. This involves activities like media and analyst relations, online marketing, sales collateral support, participation<br />
in strategic events.<br />
“One of the major focus areas for <strong>TCS</strong> Corporate Technology Office has been aligning to the <strong>TCS</strong> Business<br />
and iConnect was launched to bridge the chasm between the <strong>TCS</strong> business units and research.<br />
<strong>TCS</strong> Businesses are a key point of contact with the customers, and sustained interactions with internal<br />
stakeholders has helped in building the internal Innovation brand, fostering the innovation culture, as well<br />
as reaching out to existing customers.<br />
We have also focussed this year on improving our Innovation positioning with the external stakeholders and<br />
one of the first steps towards this has been the launch of <strong>TCS</strong> <strong>Research</strong> Beta site –<br />
http://www.tcsinnovations.com and enhancing the research section on the <strong>TCS</strong> Web site:<br />
http://www.tcs.com/about/tcs_difference/innovation/Pages/default.aspx<br />
In the next year, we plan to further improve the Innovation Branding of <strong>TCS</strong> through closer alignment with<br />
<strong>TCS</strong> Corporate Communications and Marketing, leverage the existing channels and introduce new channels<br />
for internal connect, and also improve coverage within and outside <strong>TCS</strong>. “<br />
- Madhura Wagh, Head – iConnect.<br />
iConnect has interconnected with <strong>TCS</strong> Businesses at all levels -<br />
from new recruits to the senior management to facilitate better<br />
usage of innovations developed in <strong>TCS</strong> and for fostering<br />
innovation culture. We have used multiple channels - face to face<br />
meetings, campaigns, and newsletters. Special emphasis is laid on<br />
customization of our innovation focus and stakeholder interest<br />
areas.<br />
During the last year, we have set up a two way information flow<br />
between the Labs and businesses.<br />
iConnect and <strong>TCS</strong> Maitree Group joined hands to host Innovation<br />
Technology Day in Mumbai for propagating <strong>TCS</strong>'s Innovation<br />
message across the locations. The day saw eager participation<br />
from enthusiastic <strong>TCS</strong> associates. They exhibited keen interest in<br />
the message on Corporate Technology Office initiatives, <strong>TCS</strong><br />
Innovation, activities and events. It provided a great interaction<br />
opportunity and a brilliant platform to connect with fellow<br />
associates. After a series of sessions across Mumbai, iConnect is<br />
reaching out to associates and teams across Bangalore, Chennai,<br />
and Delhi. The idea is to help spawn a culture of innovation across<br />
the organisation and propagate the <strong>TCS</strong> Innovation message.<br />
iConnect Program Managers engage associates from varied teams<br />
in a session for exchanging ideas and discussing the <strong>TCS</strong><br />
Innovation Story. It is yet another effort from iConnect to establish<br />
communication with fellow <strong>TCS</strong>ers.<br />
Our strategy was to create a significant online presence for <strong>TCS</strong><br />
research and strong focus on projecting our offerings. Innovation<br />
is one of <strong>TCS</strong>'s three key differentiators and an enabler for the<br />
Experience Certainty Proposition. <strong>TCS</strong> Innovation Labs and the<br />
COIN network are the key constituents of this differentiator and<br />
hence we have revamped the <strong>TCS</strong> Innovations Web site. This new<br />
Web site would provide a deep dive into <strong>TCS</strong> <strong>Research</strong> and<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 74
Innovations and provide an engaging platform for our Customers,<br />
Partners and Labs to interact.Some of the other highlights during<br />
the year have been:<br />
�Effective<br />
usage of internal channels of mass communication<br />
like intranet (Ultimatix), our Knowledge Management Portal<br />
(Knowmax), internal magazines (@<strong>TCS</strong>), etc<br />
�Successful<br />
execution of many internal e-campaigns such as<br />
<strong>TCS</strong> Top 10 and various solutions from the labs. These<br />
campaigns have helped spread awareness of the various tools<br />
and helped in lead generation.<br />
�Setting<br />
up of an organized collateral support process which<br />
has resulted in significant improvements in marketing<br />
collaterals like Brochures, Offering fliers, White Papers, and<br />
Case Studies.<br />
�Ideation,<br />
creation and the introduction of Innovation – CTO<br />
video in <strong>TCS</strong>'s induction program (ILP) to ensure awareness<br />
among all new recruits<br />
�Conceptualization<br />
and production of the <strong>TCS</strong> <strong>Annual</strong> <strong>Research</strong><br />
<strong>Report</strong> which is the comprehensive report for all our<br />
stakeholders of the achievements and updates in the last<br />
one year.<br />
�Active<br />
engagement with media and analysts to create the<br />
innovation brand image in line with our activities.<br />
�Facilitated<br />
national and international recognition for our<br />
research initiatives; examples are Wall Street Journal<br />
Innovation Award, Golden Peacock, and InfoWorld.<br />
�Planning<br />
and execution of strategic internal and external<br />
Innovation events and sponsorships<br />
In the coming year, we would focus on improving our internal and<br />
external branding and marketing to reiterate the Innovation<br />
branding in the minds of internal and external stakeholders.<br />
Madhura Wagh<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 75
People<br />
The <strong>TCS</strong> CTO has two key people mandates:<br />
�Attract,<br />
retain, nurture and build great technology/research people<br />
�Spread<br />
the culture of innovation across the organization<br />
Over the last three years, the CTO HR function has been acting as a prime mover for this mandate by creating a nurturing ecosystem for<br />
researchers and embedding innovation in the organization's DNA.<br />
“FY<strong>09</strong> was a big leap year for us, with the organizational restructuring providing a great opportunity for<br />
embedding innovation into <strong>TCS</strong>'s Industry specific business units and independent operating units. The CTO<br />
HR strategy for FY<strong>09</strong> was two-fold:<br />
�Lean,<br />
agile, innovation engine delivering and supporting business outcomes<br />
�Continued<br />
focus on attracting, retaining and nurturing experienced researchers<br />
This year, we have doubled the no of PhD’s in <strong>TCS</strong> <strong>Research</strong> in the last 2 years, and for the second year in a<br />
row, our niche campus hiring across the IITs and IISc saw us select 13 IIT students from over 1500 applicants.<br />
The 12 MBA campus hires who joined us from top-tier institutes were put through a special induction<br />
program leveraging on technology to connect them with all the lab/functional heads and give them a real<br />
world feel.<br />
The 13 IIT/IISc campus hires were also put through a special two-tier induction program, with a week long<br />
business orientation in the <strong>TCS</strong> Corporate Learning Centre, Trivandrum, and a customised research<br />
orientation in the Innovation Labs based in Pune and Bangalore.<br />
In FY10, our focus will be to promote team collaboration, align individual contribution with research<br />
objectives, instil a culture of peer reviews, institutionalize a mentoring progam and enhance research quality.”<br />
- Balaji Ganapathy, Head HR – CTO.<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 76
“Working on the broad area of power measurement and management in data centers, I am considering the<br />
problem of server power estimation when power metering facility is not available. Key challenges in this are<br />
identifying the parameters that impact server power, such as CPU utilization, disk, network I/O, etc., and<br />
quantifying the impact of these parameters on power.<br />
My research in College Park focused on performance modeling and wireless networks. I was quite sure of<br />
returning to a research career in India. I may have ended up in the academia, but for an email from Prof. Anand<br />
Sivasubramaniam (Head, Innovation Labs - Chennai).<br />
I find several factors unique to research in <strong>TCS</strong>. First, the sheer range of <strong>TCS</strong> clients ensures that we have a<br />
perennial source of interesting "real world" research problems. Second, in addition to our lab colleagues, there are<br />
several opportunities to interact with peers across <strong>TCS</strong> Innovation labs with expertise in various domains. Third,<br />
we have close interaction with the academia both from India and abroad; the distinguished lectures hosted by the<br />
Chennai Mathematical Institute at <strong>TCS</strong>, Chennai and the TECS week at <strong>TCS</strong> Innovation Labs -TRDDC (Pune)<br />
regularly feature world leaders in research. Further, we have a vast talent pool to tap when it comes to prototyping<br />
research ideas and turning them into market offerings.<br />
I look forward to closer alliances with academia in relation to my work. While I am aware that <strong>TCS</strong> has a large<br />
research community, exposing select <strong>TCS</strong> trainees to the basics of doing research-oriented development could<br />
further strengthen the research focus of <strong>TCS</strong>.”<br />
- Arun Vasan, Ph.D. - Computer Science, University of Maryland, College Park, <strong>TCS</strong> Innovation Labs- Chennai<br />
“I lead the newly created Quantitative Finance (QF) initiative to perform research in both fundamental and<br />
practical aspects of quantitative methods in finance. It is always challenging to establish a new group in a new<br />
subject.<br />
The QF group initiated its research efforts with five researchers (Professor Sanjay Bhat in our team is from IIT<br />
Mumbai, on <strong>TCS</strong>' unique sabbatical programme).Within the span of only eight months, the group has managed<br />
to discover some fundamental new results in the area of hedging of complex derivatives. We have had several<br />
internal and external speakers presenting a wide variety of research seminars. Our interactions with internal and<br />
external agencies have added much to our research experience.<br />
I joined the <strong>TCS</strong> Innovation Labs- Hyderabad after nine years of teaching in the United States. My first year has<br />
been wonderful and welcoming. I have been a visiting professor to this lab and have been impressed by the<br />
intellectual environment created by Dr.Vidyasagar. My impression has only strengthened over the span of this<br />
year. The work atmosphere is truly conducive for performing high quality fundamental research and compares<br />
favourably with my academic experience.<br />
I hope the economic crisis will not curb dissemination of our work at national and international conferences.<br />
Greater access to world class journal articles and books will be good, too.”<br />
- Vijaysekar Chellaboina, Ph.D. - Aerospace Engineering from Georgia Institute of Technology, Atlanta, <strong>TCS</strong> Innovation<br />
Labs - Hyderabad<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 77
“Software tools for energy and emission management is the focus of my research in <strong>TCS</strong> Innovation Labs –<br />
Chennai. This project has turned out to be a good blend of R&D and field work. To arrive at performance metrics, I<br />
am collating and analysing a lot of field data. Having to work on a practical problem, which is the need of the<br />
hour, is fulfilling and I am happy to be a part of the lab.<br />
I had been teaching for several years. I was quite curious about industrial research. I must mention that I had been<br />
warned about a culture clash by peers. But working with Professor Anand Sivasubramaniam is inspiring, as he has<br />
a clear research focus. We hope to be working more closely with my alma mater, IIT Madras, as part of this lab.<br />
As an electrical engineer, my academic research projects were on power systems. This gels well with my current<br />
work. I continue to work on research papers and attend conferences and I am glad <strong>TCS</strong> encourages this.”<br />
- Geetha T, Ph.D. - Electrical Engineering, IIT Madras, <strong>TCS</strong> Innovation Labs – Chennai<br />
“My academic research has been mostly experimental, but in TRDDC I computationally realize and simulate<br />
industrial processes like carburization. This adds a balance to my research career.<br />
I am currently working with Dr BP Gautham in the areas of Computational material design. Minimizing energy<br />
consumption, product design lead times, and costs of Power train components like gears – while simultaneously<br />
improving performance and quality – are critically important drivers in the automotive industry. Automotive<br />
power train parts are usually carburized to improve the fatigue and wear resistance. However, these parts are not<br />
usually optimized for performance, due to inadequate understanding of materials-processing-performance<br />
relationship. This has motivated us to take up a 'Proof of Concept' problem, namely, Gear development using<br />
Integrated Computational Materials Engineering (ICME) framework.<br />
I have been given the opportunity to utilize my academic research skills, to listen to distinguished scientists, to<br />
participate in international conferences and workshops. Process R&D symposium, TRDDC seminar series and lecture<br />
series are some of the events that give me an opportunity to learn of others' achievement and to present mine.”<br />
- Ramkumar A, MS (by <strong>Research</strong> - Machine Design), IIT Madras, <strong>TCS</strong> Innovation Labs - TRDDC<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 78
Innovation Culture<br />
The Innovation People Lifecycle serves as<br />
the CTO HR framework and each of its facets<br />
are built upon this foundation. Figure 15<br />
provides a diagrammatic representation of<br />
the Innovation People Lifecycle.<br />
The two key People mandates in <strong>TCS</strong> are<br />
described below:<br />
Attracting World Class <strong>Research</strong>ers<br />
�The<br />
niche Ph.D. hiring initiative that<br />
commenced in January 2007 has seen<br />
its impact over the last two years,<br />
with the number of Ph.D.s crossing 50<br />
in FY<strong>09</strong>.<br />
�Over<br />
20 lateral hires from Indian and<br />
overseas institutes/institutions were<br />
inducted into the R&D groups in FY<strong>09</strong>.<br />
�This<br />
year, <strong>TCS</strong>'s labs benefited from five<br />
senior academicians from top Indian<br />
and overseas institutes who visited us<br />
for their CTO <strong>Research</strong> Sabbatical.<br />
�The<br />
Innovation labs also played host to<br />
33 CTO <strong>Research</strong> Interns from worldclass<br />
institutes, giving them an<br />
opportunity to participate in the<br />
research agenda and understand its<br />
functioning.<br />
Building <strong>Research</strong> Careers<br />
�From<br />
its introduction in early FY07, the<br />
research career path with its rolebased<br />
approach has acted as a catalyst<br />
for attracting new researchers and for<br />
existing researchers.<br />
Mentoring<br />
Grooming future<br />
leaders<br />
Member of CTB<br />
External<br />
Environment<br />
Attract<br />
�Over<br />
the last three years, the CTO<br />
organization has expanded, and multiple career streams have<br />
come into effect to address the needs.<br />
Academic Alliances<br />
R&D Interns<br />
<strong>Research</strong> Collaborations<br />
Senior<br />
Leadership<br />
Mentor<br />
�Variety<br />
of opportunities enhancing with the creation of the<br />
�These<br />
streams, along with their well-defined and periodically<br />
reviewed roles, help individuals map out career paths in their core<br />
Incubation Group and the Corporate Tools Group under the<br />
areas and highlight the cross-functional opportunities.<br />
larger CTO umbrella.<br />
Academic<br />
Interface<br />
Identify<br />
Growth<br />
Initiatives<br />
Integration across labs<br />
Benchmarking of practices<br />
Figure15: Innovation People Lifecycle<br />
Head - COIN<br />
Head - Academic Alliance<br />
Head - Partner Solution/<br />
VC Ecosystem<br />
Head - Strategic Alliances<br />
Solution Incubation Manager<br />
Partner Solution Manager<br />
Principal<br />
Scientist<br />
Senior<br />
Scientist<br />
CTO<br />
Chief<br />
Scientist<br />
Scientist<br />
<strong>Research</strong>er<br />
PhD Hiring<br />
A+ Institutes<br />
<strong>Research</strong> Sabbaticals<br />
TARB<br />
FFS<br />
Talent<br />
Acquisition<br />
Communication channels<br />
Feedback mechanisms<br />
Surveys<br />
Internal<br />
Environment<br />
Grow<br />
<strong>Research</strong><br />
Area Manager<br />
<strong>Research</strong><br />
Team Lead<br />
Communicate<br />
Nurture<br />
Effectiveness<br />
Talent<br />
Management<br />
Innovation Awards<br />
CTO R&R framework<br />
Comp & Ben<br />
Role based Promotions<br />
Learning &<br />
Development<br />
Reward &<br />
Recognize<br />
Conferences / Seminars<br />
Technovator / Innovation<br />
Role wise interventions<br />
Talent<br />
Deployment<br />
Engage<br />
Role based<br />
deployment<br />
Cross Pollination<br />
COIN R & D Career Path Marketing & sales Business / Delivery<br />
Figure16: The CTO Role Based Organization<br />
Head - iGTM<br />
Head - iConnect<br />
Business Lead -<br />
Innovation Lab<br />
iConnect Manager (Internal)<br />
iConnect Manager (External)<br />
�The<br />
CTO Role Based Organization (RBO) has entrenched itself<br />
and evolved over its 30 months in existence.<br />
Head - ISU Interface<br />
Head - Incubation<br />
Head - Integration Labs<br />
Head - Incubation Strategy<br />
Entrepreneur in Residence<br />
Business Manager -<br />
New Ventures<br />
Manager - Integration Labs<br />
Lead - Integration Labs<br />
Technology Analyst.<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 79
Creating a Highly Engaged Workforce<br />
�Constant<br />
communication through more than 100 road-shows<br />
across multiple locations by the Corporate Technology Board<br />
members<br />
�Promoting<br />
intellectual pursuits by nominating high potential<br />
researchers to attend world class conferences, publish in top<br />
journals, and a comprehensive incentive program for<br />
patenting<br />
�Focused<br />
attention on high performers, resulting in a high level<br />
of retention amongst researchers<br />
� First steps taken towards having a customized role-based<br />
leadership development model and engagement mechanism<br />
The year ahead promises to be one of opportunity, with <strong>TCS</strong><br />
poised to leverage its research capabilities and innovate to<br />
provide continued business value to its clients. Having the right<br />
mix of skills and resources, coupled with a highly engaged<br />
innovation culture will help us derive best results from this<br />
opportunity.<br />
Balaji Ganapathy<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 80
Special Features
<strong>TCS</strong> Top 10 -<br />
The Quest for the Best Coders<br />
Play increases with increasing complexity of the brain, say<br />
anthropologists. Play actually seems to contribute to health and<br />
longevity. As software programming moved from “art” to<br />
“science”, have we lost some of the “play” element in writing code?<br />
Do we still experience the joy, the thrill of a challenge, the creative<br />
surge when coding? Can we look at programming as problem<br />
solving - in thinking out an effective algorithm, clear data<br />
structures, exploring multiple possibilities towards cracking a<br />
problem – unconstrained by 'non technical' limitations?<br />
<strong>TCS</strong> CTO felt it should ensure that we still do. Hence was born the<br />
<strong>TCS</strong> Top 10: Quest for the best coders. Rajesh Mansharamani, VP<br />
and Head <strong>TCS</strong> Innovation Labs – Performance Engineering, owned<br />
the initiative and led from the front. As the coding contest rolled<br />
out across branches and geographies, and tens of thousands<br />
participated, the Top10 team, led by Shobana Raghavan, learnt a<br />
lot about game design. Setting up the contest platform involved a<br />
lot of thought and hard work. Choosing problems that were<br />
unique in some way, answers to which were not available on the<br />
Net was a challenge. Working on ideas from experts, scouring<br />
repositories of coding problems and creating set after set of tests<br />
modeled on real world problems, but which offered a lot of<br />
creative space and interest, to challenge smart people was quite a<br />
feat.<br />
The contest was tough. This facilitated the sighting of top talent<br />
within a 130,000 workforce, where there are galaxies of stars.<br />
Some of the toppers have been simply outstanding, completing<br />
very tough problems in 1/4th the time allocated. The “play” the<br />
contest served as, gave participants a sense of excitement and<br />
achievement (plus a lot of prizes). At the same time, it will give the<br />
organization some real benefits. The contest is sure to raise the<br />
programming standard in <strong>TCS</strong>. The repository of innovative<br />
solutions <strong>TCS</strong> Top 10 garners, and the tough problems from<br />
development projects, will feed each other to foster creative<br />
synergies.<br />
Shobana Raghavan.<br />
Quick Facts<br />
Centers covered:<br />
In India:<br />
International:<br />
underway<br />
Languages:<br />
Number of registrants<br />
(As on March 1st: <strong>09</strong>):<br />
Prizes:<br />
Key Contributors of<br />
Contest Questions:<br />
Team:<br />
India Toppers:<br />
Seven instances held covering Chennai,<br />
Bangalore, Kochi, Mumbai, Ahmedabad,<br />
Delhi, Lucknow, Kolkata, Bhubaneshwar,<br />
Pune, Hyderabad, Goa, Trivandrum and<br />
Guwahati.<br />
Rollout in Americas, APAC and EMEA<br />
Java, C, C++, and C#<br />
Over 11,000<br />
Laptops, iPods, Blue Tooth watches,<br />
Trophies, certificates and <strong>TCS</strong> Gems<br />
Jeff Ullman, Vijay Krishnamoorthy,<br />
Abhay Pande, Paritosh M and<br />
Abhijit Bhirud,<br />
Shobana Raghavan, Vikram Kasinathan,<br />
Manjeera G, Mohit Nanda,<br />
Jayashree Nagpal and Vinesh Prabhu.<br />
Nirupam Biswas (India Topper),<br />
Shweta Agarwal (2nd),<br />
Raja Subramaniam T (3rd),<br />
Ravi Kumar Rampalli, Deepak Surti,<br />
Anirban Brahmachari, Sudhir Shetiya,<br />
Venu Kudikala, Rajib Dutta, and<br />
Prasenjit Ghosh<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 82
The Web 2.0 platforms like JustAsk and IdeaMax have<br />
revolutionized the way <strong>TCS</strong>ers share ideas, collaborate and<br />
network.<br />
A key problem in large enterprises is the management of tacit<br />
knowledge. Tacit knowledge is very contextual and so far, most<br />
enterprise KM systems fail to recognize this. But with the arrival of<br />
social software, the explosion of the blogosphere, the exponential<br />
growth of Wikipedia and massive online collaboration becoming a<br />
reality on the consumer web, it has become evident that<br />
enterprises have to recognize the new collaboration paradigm.<br />
Another key inflection point is the "Web Worker" phenomenon.<br />
The newbies in the western workforce, born after the Internet,<br />
don't relate to a pre Internet era. This is the Facebook and<br />
MySpace generation and their ideas of how collaboration,<br />
knowledge management and hierarchies work, are radically<br />
different from traditional enterprise models.<br />
<strong>TCS</strong>'s Web 2.0 style platforms are an acknowledgement of this.<br />
The CTO Blog was the first instance, creating a space where a<br />
trainee can converse with a Vice President. It has democratized<br />
technology conversations across the company.<br />
Solutions to technology problems and challenges as <strong>TCS</strong>ers face<br />
them represents a key component of tacit knowledge that resides<br />
"in the crowd". And <strong>TCS</strong>' size makes for a humungous “crowd”.<br />
JustAsk, a social Q&A platform, launched during the year tries to<br />
reach the experts in this vast workforce and capture their tacit<br />
knowledge. On the face of it, the architecture is very simple.<br />
Anybody can ask a question and anybody can answer. The<br />
interesting social effects emerge from the ability to vote up or<br />
vote down answers. The social networking and folksonomy layer<br />
that has been added on top has resulted in interesting usage<br />
patterns. A "karma" system rewards activity on the platform and<br />
encourages adoption. The ability to report inappropriate use is<br />
critical for an organization whose average employee age is in the<br />
twenties. The platform has been adopted eagerly, with 10,000 +<br />
questions answered in a few months. JustAsk has a powerful<br />
search mechanism. On an average, it takes less than 10 minutes<br />
for a question to get an answer!<br />
Ideamax a social Innovation platform, launched recently, is<br />
broadly inspired by Digg.com and Dell's Ideastorm experiment.<br />
Ideamax allows anybody to submit, comment, vote, rate,<br />
bookmark and share ideas in a participatory ecosystem. Going<br />
beyond just the submission process, Ideamax comes with the<br />
ability to track ideas to completion. Ideamax has extensive<br />
semantic capabilities to unearth idea relationships and detect<br />
potential duplicates. An interesting extension is the "Innovation<br />
Stock Market" that allows users to bet their virtual currency on<br />
ideas. This provides a counterpoint to pure popularity based<br />
voting systems. Ideamax has collected over 12,000 ideas with<br />
several hundreds under implementation.<br />
Both Ideamax and JustAsk are two small pieces in the larger<br />
Enterprise KM 2.0 puzzle and we have already seen interesting<br />
emergent effects of such large scale social platforms. JustAsk has<br />
seen experts emerge from the edges of the enterprise and<br />
Ideamax has fostered the creation of "Smart Mobs", as Howard<br />
Rheingold puts it, as a viable alternative to traditional project<br />
teams.<br />
Krish Ashok<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 83
Appendix
Events<br />
<strong>TCS</strong> Excellence in Computer Science<br />
(TECS) Week 20<strong>09</strong><br />
The 7th <strong>TCS</strong> Excellence in Computer Science Week (TECS Week 20<strong>09</strong>) was<br />
held at TRDDC, Pune from 5 to 9 January 20<strong>09</strong>. It was conducted by <strong>Tata</strong><br />
<strong>Research</strong> Development and Design Centre (TRDDC) jointly with United<br />
Nations University (UNU/IIST) and Indian Association for <strong>Research</strong> in<br />
Computing Science (IARCS).<br />
TECS Week is an annual event featuring a series of lectures on a topic<br />
related to computer science and engineering. It aims at providing highquality<br />
computer science education to students, faculty and practitioners<br />
from developing countries.<br />
The topic for this year’s TECS Week was Decentralized Cooperative<br />
Computing. Five experts of international repute delivered a series of<br />
lectures on topics that spanned from the fundamentals to the latest<br />
research in the field of Decentralized and Cooperative Computing.<br />
The invited speakers of TECS Week this year were Professor Lorenzo Alvisi<br />
from University of Texas at Austin, USA; Professor Peter Druschel from Max<br />
Planck Institute for Software Systems, Germany; Professor S. Keshav from<br />
University of Waterloo, Canada; Dr. Ravi Kumar from Yahoo! <strong>Research</strong>, USA;<br />
and Professor Guru Parulkar from Stanford University, USA.<br />
Professor Lorenzo Alvisi lectured on designing Byzantine Fault Tolerant<br />
systems. These systems continue to function correctly even when a subset<br />
of its components deviate arbitrarily from their correct behavior.<br />
Professor Peter Druschel brought out technical challenges such as selforganization,<br />
robustness, and incentive-compatibility in designing<br />
decentralized systems. He discussed the state-of-the-art in technologies<br />
like overlay networks, distributed hash tables, among others. He also put<br />
forth the concept of accountability for automated and reliable fault<br />
detection.<br />
Professor S. Keshav and Dr. Ravi Kumar discussed the applications of<br />
decentralized cooperative computing. Professor S. Keshav discussed<br />
Internet, the most successful applications since the last three decades. He<br />
gave valuable insights on designing and implementing Internet protocols.<br />
Dr. Ravi Kumar discussed the latest revolution of Social Networking. He<br />
explained—using data analytics—how social networks grow and evolve<br />
over a period of time. He also gave insights into various aspects of social<br />
networks like the small world phenomenon, understanding the nature of<br />
influence and information propagation in a social network.<br />
Professor Guru Parulkar addressed the issues related to how new<br />
inventions and uses were pushing the Internet into realms that the<br />
original design had not anticipated. He pointed out that future Internet<br />
should be re-designed in a way such that it would naturally support<br />
moving of computing and storage into Internet, support wireless<br />
communication, and mobility. He outlined the initial efforts in this<br />
direction made by a team at Stanford University.<br />
The lectures were very informative. While some lectures focused on the<br />
technical nuances of decentralized computing, others discussed<br />
decentralized application. All the lectures were well attended by a large<br />
enthusiastic audience and were extremely interactive.<br />
TECS Week 20<strong>09</strong> received an overwhelming response with over 180<br />
applications for participation from Asian countries. Of these, 65 candidates<br />
from India and neighbouring countries were selected to participate in the<br />
event. These candidates were from academic institutes, government<br />
research labs, and industry. In addition, about 20 <strong>TCS</strong>ers participated in<br />
the event. A random survey conducted by us showed that the participants<br />
were extremely satisfied with the outcome of the workshop in terms of the<br />
choice of the theme, the lectures and the overall organization of the<br />
workshop. Most of them termed it as a ‘great learning experience’.<br />
Invited Lectures and Presentations<br />
<strong>TCS</strong> Innovation Labs - Bangalore<br />
�Harihara<br />
S.G, “Novel IP core for LDPC decoders for WiMAX” <strong>Tata</strong><br />
Group Innovation Forum, Bangalore, May <strong>2008</strong>.<br />
�T.<br />
Chakravarty, “Elements of RF Design for modern wireless systems”,<br />
Workshop on Advances in RF Design, IIT Kharagpur, July <strong>2008</strong><br />
�T.<br />
Chakravarty, “On tropospheric wave propagation”, ARIES<br />
(Aryabhatta <strong>Research</strong> Institute of Observational Sciences,<br />
Manora Peak, Nainital, (An observational centre under<br />
Department of Science & Technology, Govt. of India,<br />
24th-28th November <strong>2008</strong><br />
�P.<br />
Balamuralidhar, “ Virtual Instrumentation and emerging<br />
technologies”, Inaugurated one-day workshop on “Virtual<br />
Instrumentation” by NI and MVJ College of Engineering,<br />
Bangalore, 18th November <strong>2008</strong><br />
�Harihara<br />
S.G, “Novel Decoder architectures for Projective<br />
Geometry based LDPC Codes” IFIP Wireless days Dubai,<br />
25 November <strong>2008</strong>.<br />
�Harihara<br />
S.G, ”Low Complexity Iterative Decoding Algorithm<br />
for Low-Density Parity-Check (LDPC) codes” IFIP Wireless days<br />
Dubai, 25 November <strong>2008</strong><br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 85
�Srinivasan<br />
Jayaraman Low Back Pain Evaluation for Cyclist<br />
using sEMG: A Comparative Study between Bicyclist and<br />
Aerobic Cyclist”, IEEE- ICBME, Singapore, December <strong>2008</strong><br />
�Srinivasan<br />
Jayaraman, “Cognitive Effect of Music for Joggers<br />
Using EEG”, IEEE-ICBME, Singapore, December <strong>2008</strong><br />
<strong>TCS</strong> Innovation Labs - Delhi<br />
Workshop - Virtual Reality and its application in enterprises<br />
<strong>TCS</strong> Innovation Labs - Delhi held a workshop on virtual reality and its<br />
application in enterprises with the aim of bringing together researchers<br />
and practitioners of common interests in emerging computer graphics<br />
and virtual reality technology, its application and deployment in<br />
enterprises and moving the state-of-art forward.<br />
The workshop, held from 21- 22 April, saw participation from eminent<br />
researchers of best universities within India and abroad. Prof. Dinesh<br />
Manocha (University of North Carolina, Chapel Hill) gave the keynote<br />
address on bringing realism to virtual environments. Dr. Mark Riedl<br />
(Georgia Institute of Technology) spoke on intelligent experience<br />
management for virtual worlds. Other speakers included experts in the<br />
domain from IIT Delhi, IIT Mumbai and IIIT Hyderabad. For an industry<br />
perspective, <strong>TCS</strong> organised ‘talks’ by a client interested in virtual worlds for<br />
enterprises and by ProtonMedia’s CEO. ProtonMedia is a company that has<br />
created a virtual world for enterprises.<br />
The audience included members from government organisations such as<br />
the National Technical <strong>Research</strong> Organisation, research scholars, engineers<br />
from Samsung, Adobe and Trimensions, and <strong>TCS</strong> associates.<br />
<strong>TCS</strong> Innovation Labs - Kolkata<br />
Workshop on Machine Vision with emphasis on Industrial<br />
Automation: Open <strong>Research</strong> Areas (12 September <strong>2008</strong>)<br />
The Machine Vision workshop was held in <strong>TCS</strong> Kolkata on 12 September,<br />
<strong>2008</strong>. Mr. Debasis Bandyopadhyay (Vice President-<strong>TCS</strong>) delivered the<br />
opening address and Mr. Arpan Pal (Technology Group Head, <strong>TCS</strong><br />
Innovation Labs - Kolkata) talked on the concept of <strong>TCS</strong> Virtual Lab.<br />
Speakers included Prof. P.K. Biswas (IIT-KGP), Prof. Biswajay Chatterjee (IEM<br />
Kolkata), Prof. Mander Mitra (ISI-Kolkata) and Prof. Bhabatosh Chanda (ISI-<br />
Kolkata).<br />
The discussion revolved around the open research areas in the field of<br />
Industrial Automation. Open problems in the area of Industrial<br />
Automation were discussed upon and few of them were short-listed for<br />
future course of work.<br />
Some of the key learning from the workshop were:<br />
�Different<br />
techniques of detecting face and tracking<br />
�Awareness<br />
on the fact that the machine vision problems not<br />
only lie on the image processing domain but a majority lies on<br />
the setup of targeted environment and the integration of<br />
mechanics and imaging<br />
�The<br />
concept of view based object retrieval<br />
�Text<br />
based retrieval<br />
�Open<br />
problems in surveillance<br />
Workshop on Media Processing Infrastructure (17 November <strong>2008</strong>)<br />
The Media Processing Infrastructure workshop was<br />
conducted in Kolkata on 17 November, <strong>2008</strong>.<br />
Mr. Debasis Bandyopadhyay (Vice President-<strong>TCS</strong>) delivered the<br />
introductory address wherein the workshop objectives were<br />
stated to the participants.<br />
Mr. Ganapathy Narayanan presented Media and<br />
Entertainment industry overview. The topic of discussion<br />
revolved around key application areas in this field of work, <strong>TCS</strong><br />
engagements in this vertical, typical customer pain areas and<br />
possible opportunities.<br />
Mr. Arpan Pal (Technology Group Head, <strong>TCS</strong> Innovation Labs -<br />
Kolkata) briefed the audience regarding the current R&D<br />
programs in <strong>TCS</strong> in the multimedia space and infrastructure<br />
components related to these solutions.<br />
Mr. Prateep Misra (Infrastructure Group Head, <strong>TCS</strong> Innovation<br />
Labs - Kolkata) introduced the audience to Hadoop and<br />
MapReduce, and new open storage based architectures.<br />
�On<br />
8 August, <strong>2008</strong>, an internal workshop was held on ’Wireless<br />
Communications- 4G and Beyond’. Prof. Ramjee Prasad of CTIF<br />
Aalborg was among the speakers in the workshop.<br />
�On<br />
19 December, <strong>2008</strong>, an internal seminar was held on<br />
‘Wireless Sensor and Mesh Networks- Opportunities and<br />
Challenges.’ Dr. Mahesh Marina of University of Edinburgh was<br />
among the speakers in the seminar.<br />
<strong>TCS</strong> Innovation Labs – Mumbai<br />
�Workshop<br />
conducted on Rural BPO. C N Ram (Ex CIO of HDFC)<br />
of Ruralshore, V K Raman, Nitin Desai from <strong>TCS</strong> BPO were the<br />
invitees. (July <strong>2008</strong>)<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 86
�Workshop<br />
conducted on Speech Enabled services. We invited<br />
Nortel group of Telecom industry unit (Nishikanth Joshi),<br />
Nortel India (Atin Mahajan, Zafar-Younus Shaikh) to the<br />
workshop. (October <strong>2008</strong>)<br />
<strong>TCS</strong> Innovation Labs - Performance<br />
Engineering<br />
Multi-core Technology Workshops – January 20<strong>09</strong><br />
In this series, SUN and Intel conducted workshops on their upcoming<br />
multi-core technologies and programming platforms. The workshops were<br />
conducted across Mumbai and Bangalore through video-conferencing.<br />
The workshops covered the latest chip level multithreading (CMT) and<br />
simultaneous multithreading (SMT) technologies in hardware, which scale<br />
to tens of hundreds of threads/core per server, as well as the software<br />
thread building blocks for building parallel processing applications that<br />
can efficiently utilize the underlying CPU resources.<br />
<strong>TCS</strong> Innovation Labs - TRDDC<br />
�The<br />
fourth Dr. Dara P Antia Memorial Lecture: The Indian Institute of<br />
Metals, Pune Chapter and <strong>TCS</strong> Innovation Labs - TRDDC organized the<br />
fourth Dr Data P Antia Memorial Lecture on ’Material Science<br />
Approaches to Study Human Diseases’ on 23 January, 20<strong>09</strong>. A lecture<br />
was delivered by Professor Subra Suresh, Dean of Engineering MIT,<br />
USA on ’Materials Science Approaches to the Study of Human<br />
Diseases’. During this talk, he highlighted the importance of materials<br />
Visitors<br />
<strong>TCS</strong> Innovation Labs – Chennai<br />
(Infrastructure)<br />
�Dr.Partha<br />
Ranganathan, Principal <strong>Research</strong> Scientist,<br />
Hewlett Packard Labs, Palo Alto, 19 August <strong>2008</strong><br />
�Samir<br />
Menon, CEO & Co-Founder, Nature First, 28 August <strong>2008</strong><br />
�Dr.<br />
Norbert Henze, Karlsruhe University, Germany, 9 September <strong>2008</strong><br />
�Prof.<br />
Atif Memom, Professor, University of Maryland, USA, 5 December <strong>2008</strong><br />
�Prof.<br />
Rajkumar Buyya, Professor, University of Melbourne and<br />
Manjrasoft, Australia, 16 December <strong>2008</strong><br />
science in Biomedical Engineering. He discussed in detail, the changes<br />
in the mechanical properties of red blood cells affected by malaria. He<br />
concluded that combining both material science and biomedical<br />
engineering would unveil the great mysteries of science.<br />
�Workshop<br />
on Surface Engineering: The Indian Institute of Metals, Pune<br />
Chapter and <strong>TCS</strong> Innovation Labs - TRDDC organized the workshop on<br />
Surface Engineering on 23 January, 20<strong>09</strong> at the TRDDC auditorium.<br />
�Invited<br />
lecture by Dr. Pradip on Challenging process design and scaleup<br />
issues in the manufacture of performance products - a perspective<br />
on the demands of modern chemical engineering, for Chemference<br />
08 - <strong>Annual</strong> <strong>Research</strong> Symposium, 5 – 6 July, <strong>2008</strong>, IIT Kanpur<br />
�A.<br />
K. Singh and Satyam Sahay, Modeling of Casting and Heat<br />
Treatment, Workshop on Advances in Casting, Heat treatment and<br />
Surface Engineering, July <strong>2008</strong><br />
�Invited<br />
lecture by Dr. Beena Rai on Surfactants at Interfaces: A<br />
Molecular Modeling Approach to Engineered Molecules for Industrial<br />
Applications at Chem. Eng. Department, IITK, 5 September, <strong>2008</strong>.<br />
�Satyam<br />
S.Sahay, ‘Model based optimization of industrial heat<br />
treatment & eco-friendly quenchants’ workshop on Quenching &<br />
Distortion Control, 28-30 September, <strong>2008</strong>, NIT Surathkal<br />
�A<br />
K Singh and Ravindra Pardeshi: ‘Role of Multiphase/multiscale<br />
Phenomena in Solidification Processing”, 2nd International Conference<br />
on Multi-Scale Structures and Dynamics of Complex Systems,<br />
Bangalore, September <strong>2008</strong><br />
<strong>TCS</strong> Innovation Labs - Delhi<br />
�Prof.<br />
Jacob Rehot, Head of Fraunhoffer <strong>Research</strong> Institute in<br />
Dortmud, Dr. Shriram Rajamani (Microsoft), purpose -<br />
collaboration with Indian Industry and academia.<br />
�Prof.<br />
Subodh Kumar, IIT Delhi, Discussion - Virtual reality, April <strong>2008</strong>.<br />
�Prof.<br />
R Ramaswamy, JNU-Delhi, collaboration with Industry<br />
and academia, June <strong>2008</strong>.<br />
�Prof.<br />
Prasun Dewan, University of North Carolina, Talk on<br />
‘Collaboration technologies’.<br />
�Prof.<br />
Pankaj Mehra, Distinguished Technologist -HP, Talk on ‘An<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 87
information modeling and classification system for early<br />
lifecycle information’, July <strong>2008</strong>.<br />
�Prof.<br />
Mark Mortenson, MIT, USA, Talk on ‘Globally distributed<br />
teams: pathways and barriers to performance’, October <strong>2008</strong>.<br />
�Dr.<br />
Neeran Karnik, IBM, Talk on ‘Symphony: decentralized<br />
orchestration of composite Web services’, November <strong>2008</strong>.<br />
�Prof.<br />
Prasun Dewan, University of North Carolina, December ’08.<br />
�Mr.<br />
Lorna Jean Edmonds, PhD, AVP Internal relations, University of<br />
Toronto, March ’<strong>09</strong>. Purpose - collaboration with Indian Industry.<br />
<strong>TCS</strong> Innovation Labs - Hyderabad<br />
�Dr.<br />
Soura Dasgupta, University of Iowa, USA from 23 May to 14 June, <strong>2008</strong>.<br />
�Dr.<br />
Balaji Prabhakar, Stanford University, USA on 23 June.<br />
�Prof.<br />
Gautschi and Prof. Aparna Gupta, Lally School of<br />
Management and Technology, RPI, USA on 2 July, <strong>2008</strong>.<br />
�Prof<br />
Vijayakumar, Vignan Jyothi Institute of Management,<br />
India on 29 July.<br />
�Dr.<br />
Rahul Mitra, Associate Director, MD Anderson Cancer Centre, USA<br />
on 22 August.<br />
�Dr.Madhu<br />
Kalimipalli, University of Waterloo, UK on 28 August.<br />
�Dr.<br />
Madan Babu, MRC Laboratory, Cambridge on 26 September.<br />
�Dr.<br />
Kanury Rao, ICGEB, New Delhi and Dr. Shekar Mande,<br />
CDFD, Hyderabad on 29 September.<br />
�Glen<br />
Zorpette, IEEE, USA on 10 October.<br />
�Dr.<br />
Anirban Mukherjee, IIT-Kharagpur from 7 to 26 December.<br />
�Dr.<br />
Vsevolod Makeev, Institute of Genetics, GosNIIKa, Moscow,<br />
Russia on December 11.<br />
�Dr.<br />
Aparna Gupta, Lally School of Management and Technology,<br />
RPI, USA from 12 December to 7 January 20<strong>09</strong>.<br />
�Prof.<br />
Sanjoy Mitter, MIT, USA on 17 December.<br />
�Dr.<br />
Rajan Gupta from the Los Alamos National Laboratory, USA<br />
on 28 January 20<strong>09</strong>.<br />
<strong>TCS</strong> Innovation Labs - Kolkata<br />
�Mr.<br />
Larry Tan (President TI Asia), Mr.Bobby Mitra (MD TI India)<br />
and Mr.Arun Jain (Head - TI India Sales), January 20<strong>09</strong><br />
�Prof.<br />
Dipti Mukherjee (Indian Statistical Institute), January 20<strong>09</strong><br />
�Mr.<br />
Umesh R, Head of Nihon Communication Systems, visited<br />
the lab on 15 May, <strong>2008</strong> and talked on the capabilities of<br />
Qualnet simulator and its applications.<br />
�Mr.<br />
Michael Jensen, Head of Network Planning, WIP Labs-<br />
Denmark, visited the lab on 7 August, <strong>2008</strong> to discuss and<br />
demonstrate the capabilities of WIPLAN- a network planning<br />
tool developed by WIP LAB.<br />
�Prof.<br />
Ramjee Prasad, Director CTIF, Aalborg University,<br />
Denmark, visited the lab on 8 August, <strong>2008</strong>. He delivered a talk<br />
on ‘4G and Beyond’ and discussed the issues and challenges of<br />
next generation wireless communication systems.<br />
�Dr.<br />
Mahesh Marina, University of Edinburgh, visited the lab on<br />
19 December, <strong>2008</strong>. He delivered a talk on Sensor Networks<br />
and Wireless Mesh Networks.<br />
<strong>TCS</strong> Innovation Labs – Mumbai<br />
�Mr.<br />
Avijit Dutt – Haier Telecom, April <strong>2008</strong>.<br />
�Mr.<br />
Jay Asundi – University of Texas, May <strong>2008</strong>.<br />
�Dr.<br />
Subhash Udeshi – Jayant Agro-Organics Ltd,<br />
Mr. C. N. Ram – Rural Shores Business Services Pvt. Ltd., July <strong>2008</strong>.<br />
�Mr.<br />
Gulzar Singh Chahal, Mr. Arun Pandhi and<br />
Mr. Jamshed Bamji – Sir Ratan <strong>Tata</strong> Trust, August <strong>2008</strong>.<br />
�Mr.<br />
Niraj Gandhi – Rhythm Services Network LLC, September <strong>2008</strong>.<br />
�Mr.<br />
Ravishankar Mantha – Agriwatch, October <strong>2008</strong>.<br />
�Mr.<br />
S. K. Chaturvedi – Rallis India Ltd., November <strong>2008</strong>.<br />
�Prof.<br />
Annirudha Joshi, Indian Institute of Technology (IIT), Mumbai;<br />
Mr. Nirmalendu Jajodia and Mr. Sudarshan Singh – NCDEX Ltd.,<br />
Mr. Ram Warriar – Hydrovision, Mr. Sandeep Gupta – Arizona State<br />
University, Ashish Gandhi (Verizon Wireless), December <strong>2008</strong>.<br />
�Mr.<br />
Sunil Bandhu – TTSL (V.P.), Mr. Rohit Gupta – BCG, January 20<strong>09</strong>.<br />
<strong>TCS</strong> Innovation Labs - TRDDC<br />
�Prof.<br />
P. Somasundaran, Columbia University, New York, USA,<br />
19 April <strong>2008</strong>.<br />
�Prof.<br />
Pradip Dutta, Department of Mechanical Engineering,<br />
Indian Institute of Science, 11 November <strong>2008</strong>.<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 88
�Prof.<br />
P Somasundaran, Columbia University, New York, USA,<br />
15 December <strong>2008</strong>.<br />
�Hosted<br />
Bob Zeidman, President, Zeidman Consulting and<br />
Software Analysis and Forsenic Engineering, for talk and demo<br />
of ‘CodeSuite’ their flag-ship product for detecting Software Plagiarism<br />
�Atif<br />
M. Memon, Associate Professor at the Department of Computer<br />
Science, University of Maryland, USA, November <strong>2008</strong>.<br />
�David<br />
Whyte, VP, Lending, Insurance and Amicus Technology,<br />
Canadian Imperial Bank of Commerce (CIBC), Toronto, Canada,<br />
17 -19 January 20<strong>09</strong>.<br />
�Anuj<br />
Dhall, VP, Channels and Distribution, Canadian Imperial<br />
Bank of Commerce (CIBC), Toronto, Canada, 17 -19 January 20<strong>09</strong>.<br />
�Tina<br />
Robinet, Senior Director, ADM, Canadian Imperial Bank of<br />
Commerce (CIBC), Toronto, Canada, 17 -19 January 20<strong>09</strong>.<br />
�Esther<br />
Wong, Senior Director, Quality Assurance, Canadian Imperial<br />
Bank of Commerce (CIBC), Toronto, Canada, 17 -19 January 20<strong>09</strong>.<br />
�Kevin<br />
Paget, Senior Manager, Canadian Imperial Bank of<br />
Commerce (CIBC), Toronto, Canada, 17 -19 January 20<strong>09</strong>.<br />
�Prof.<br />
Narsingh Deo, Millican Chair Person, University of Central<br />
Florida, Orlando, 20-26 December <strong>2008</strong>, Talk Series.<br />
Publications<br />
Book Sections<br />
<strong>TCS</strong> Innovation Labs- Bangalore<br />
Lecture Notes In Computer Science: An Efficient Certificate<br />
Authority for Ad Hoc Networks, Jaydip Sen and Harihara<br />
Subramanyam<br />
<strong>TCS</strong> Innovation Labs – Chennai<br />
(Infrastructure)<br />
�Y.<br />
Kim, J. Choi, S. Gurumurthi, A. Sivasubramaniam. Managing<br />
Thermal Emergencies in Disk-Based Storage Systems. To<br />
�Prof.<br />
Sushil Kumar, CSE, Georgia State University,<br />
11 December <strong>2008</strong>, Talk.<br />
�Mukund<br />
Sundarajan, CSE., Stanford University, 11 December <strong>2008</strong>.<br />
�Dr.<br />
Pushpak Bhattacharya and team, IITB, 4th October <strong>2008</strong>, Seminar.<br />
�Prof.<br />
Don Batory, University of Texas, Austin, 2nd March 20<strong>09</strong>.<br />
�Marcel<br />
Fuerst, Deutsche Bank, 28-29 August <strong>2008</strong>.<br />
�Dr.<br />
Shirish Karande, University of California, Santa Cruz,<br />
19th February 20<strong>09</strong>.<br />
�Dr.<br />
Pallavi Manohar, IIT Powai, 19th February 20<strong>09</strong><br />
�Major<br />
Sudip Chatterjee, PMO BSS, Dte Gen of Info Systems,<br />
New Delhi, 26th August <strong>2008</strong>.<br />
�Alysia<br />
M. Sagi-Dolev, Ph.D, Qylur Security Systems Inc,<br />
17th March 20<strong>09</strong>.<br />
�Ritesh<br />
Kumar, PhD, University of North California, 2nd May <strong>2008</strong>.<br />
�Sandeep<br />
Garg, PhD, IT, BHU, 29th April <strong>2008</strong>.<br />
�Rahul<br />
Nagpal, PhD, IISC, 21st April <strong>2008</strong>.<br />
�Dr.<br />
Satya Sai Prakash, PhD, IIT Madras - Freelance <strong>Research</strong><br />
Consultant, 8th April <strong>2008</strong>.<br />
appear in ASME Journal of Electronic Packaging.<br />
�C.<br />
Liu, A. Sivasubramaniam, M. Kandemir. Optimizing Bus<br />
Energy Consumption of On-Chip Multiprocessors Using<br />
Frequent Values. To appear in Journal of Systems Architecture:<br />
Special Issue on Best Papers of Euromicro Conference on<br />
Parallel and Distributed Processing 2004.<br />
�M.<br />
Squillante, Y. Zhang, A. Sivasubramaniam, N. Gautam.<br />
Generalized Parallel-Server Fork-Join Queues with Dynamic<br />
Task Scheduling. Annals of Operations <strong>Research</strong>, 160(1):227-<br />
255, April <strong>2008</strong>.<br />
�J.<br />
Choi, Y. Kim, A. Sivasubramaniam, J. Srebric, Q. Wang, J. Lee.<br />
A CFD-based Tool for Studying Temperature in<br />
Rack-mounted Servers. IEEE Transactions on Computers,<br />
57(8):1129:1142, August <strong>2008</strong>.<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 89
�J.<br />
Choi, S. Govindan, B. Urgaonkar, A. Sivasubramaniam.<br />
Profiling, prediction and capping of power in Consolidated<br />
Environments. In Proceedings of International Conference on<br />
Modeling, Analysis and Simulation of Computer Systems<br />
(MASCOTS), September <strong>2008</strong>. (Best Student Paper Award).<br />
�N.<br />
Soundararajan, N. Vijaykrishnan, A. Sivasubramaniam.<br />
Impact of DVFS on the architectural vulnerability of GALS<br />
architectures. In Proceedings of the International Symposium<br />
on Low Power Electronics and Design (ISLPED), August <strong>2008</strong>.<br />
�P.<br />
Nath, B. Urgaonkar, A. Sivasubramaniam. Evaluating the<br />
Usefulness of Content Addressable Storage for High-<br />
Performance Data Intensive Applications. In Proceedings on<br />
the IEEE International Conference on High Performance<br />
Distributed Computing (HPDC), pages 35-44, June <strong>2008</strong>.<br />
�S.<br />
Chaitanya, B. Urgaonkar, A. Sivasubramaniam. QDSL: QoSaware<br />
Systems with Differential Service Levels. In Proceedings<br />
of the ACM SIGMETRICS International Conference on<br />
Measurement and Modeling of Computer Systems, pages 289-<br />
300, June <strong>2008</strong>. [36 accepted out of 201 submissions]<br />
�N.<br />
Soundararajan, A. Yanamandra, C. Nicopolous, V.Narayanan,<br />
A. Sivasubramaniam, and M. J. Irwin. Analysis and Solutions to<br />
Issue Queue Process Variation. To appear in Proceedings of the<br />
International Conference on Dependable Systems and<br />
Networks, June <strong>2008</strong>. [23% acceptance rate]<br />
�V.Jayashankar,<br />
S.Anand, T.Geetha, ‘A twin unidirectional<br />
impulse turbine topology for OWC based wave energy plants’,<br />
to appear in Science Direct journal of Renewable Energy.<br />
�T.Geetha<br />
, V.Jayashankar, ‘Variable Frequency Transformers for<br />
increased wind penetration’, presented in Joint International<br />
Conference on Power System Technology and IEEE Power<br />
India Conference (POWERCON), 12-15 October <strong>2008</strong>, New Delhi.<br />
�T.Geetha<br />
, V.Jayashankar, ‘Stability assessment of Power System<br />
Models for higher wind penetration’, presented in Joint International<br />
Conference on Power System Technology and IEEE Power India<br />
Conference (POWERCON), 12-15 October <strong>2008</strong>, New Delhi.<br />
�T.Geetha,<br />
V.Jayashankar, ‘Generation dispatch with storage<br />
and Renewables under Availability Based Tariff’, presented in<br />
IEEE TENCON, 18-21 November <strong>2008</strong>, Hyderabad. (Best paper award)<br />
�T.Geetha,<br />
V.Jayashankar, ‘Sea water based pumped storage<br />
and desalination system’ accepted for presentation in<br />
International conference in Ocean Engineering (ICOE),<br />
February 2-5 20<strong>09</strong>, IITM.<br />
�K.Mala,<br />
V.Jayashankar, Koshy Varghese, T.Geetha, ‘Offshore<br />
renewables for Indian Railways’, accepted for presentation in First<br />
International Seminar on Alternative fuels for Rail Traction,<br />
February 2-9 20<strong>09</strong>, New Delhi.<br />
�K.Mala,<br />
V.Jayashankar, T.Geetha, ‘Pumped Storage schemes for<br />
Indian Railways’, accepted for presentation in First<br />
International Seminar on Alternative fuels for Rail Traction,<br />
February 2-9 20<strong>09</strong>, New Delhi.<br />
<strong>TCS</strong> Innovation Labs – Kolkata<br />
�Arijit<br />
Ukil, ‘Cross-Layer Optimized Resource Allocation<br />
Mechanisms for Next-Generation Wireless Communication<br />
Systems.’ Book Chapter under preparation for the book:<br />
‘Fourth-Generation (4G) Wireless Networks: Applications and<br />
Innovations’. Publisher: IGI Global. Editors: Sasan Adibi,<br />
University of Waterloo, Canada, Amin Mobasher, <strong>Research</strong> in<br />
Motion (RIM), Canada, and Tom Tofigh, AT&T, WiMAX Forum<br />
Application Group Chair.<br />
�Jaydip<br />
Sen, ‘Security Issues in Pervasive Computing<br />
Environment.’ Book chapter under preparation for the book:<br />
‘Security in Computing and Networking Systems: The State-of-<br />
Art.’ Publisher: CRC Press. Editors: William McQuay, The<br />
Computer and Information Society, Inc. USA and Waleed W.<br />
Smari, University of Dayton, USA.<br />
�Jaydip<br />
Sen: Security and Privacy Issues in Wireless Mesh<br />
Networks (Handbook of Wireless Ad Hoc and Sensor Networks’<br />
to be published by Springer- London, volume editor:<br />
Dr. Sudip Misra, Ryerson University, Canada.)<br />
<strong>TCS</strong> Innovation Labs – TRDDC<br />
�Somasundaran,<br />
P., and V. Runkana, ‘Aggregation of Colloids:<br />
Recent Developments in Population Balance Modeling,’ In: D.<br />
Platikanov and D. Exerowa (Eds.), Highlights in Colloid Science,<br />
WILEY-VCH Verlag GmbH & Co. KGaA, Weinheim (<strong>2008</strong>)<br />
�M.<br />
Gharote, S. Lodha, A. Deshpande, N. Kantharia, Y. Wadademar, A.<br />
Rao, Automated Telescope Scheduling, In Proceedings of Low<br />
Frequency Radio Universe Conference (LFRU), Pune, December <strong>2008</strong>.<br />
�M.<br />
Gharote, S. Sahay, B. Ingole, N. Sonawane , V. Vijay,<br />
Comparison and Evaluation of the Product Supply-Chain of<br />
Global Steel Enterprises, In Proceedings of 12th <strong>Annual</strong><br />
Conference of the Society of Operations Management, IIT Kanpur,<br />
December <strong>2008</strong>.<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 90
�M.<br />
Panduranga Rao, A. Ahuja, S. Iyengar, K. Iyer, R. Khade, S.<br />
Lodha, D. Mehta, B. Nagy, A Minimum Variance Method for<br />
Problems in Radio Antenna Placement, In Proceedings of Low<br />
Frequency Radio Universe Conference (LFRU), December <strong>2008</strong>.<br />
�M.<br />
Gharote, A. Deshpande, Optimization of Integrated<br />
Forward and Reverse Supply Chain, In Proceedings of 18th<br />
Triennial Conference of the International Federation of<br />
Operational <strong>Research</strong> Societies (IFORS),Johannesburg,<br />
South Africa, July <strong>2008</strong>.<br />
�S.<br />
Agarwal, V. Saradhi, H. Karnick, Kernel-based On-line<br />
Machine Learning and Support Vector Reduction,<br />
Neurocomputing, 71 (7), May <strong>2008</strong>, pages 1230-1237.<br />
�G.<br />
Palshikar, M. Apte, Collusion Detection using Graph<br />
Clustering, Data Mining and Knowledge Discovery (Springer),<br />
16 (2), April <strong>2008</strong>, pages 135-164.<br />
�M.<br />
Natu, G. Palshikar, Discovering Interesting Subsets using<br />
Statistical Analysis, In Proceedings of International Conference<br />
on Management of Data (COMAD<strong>2008</strong>), <strong>2008</strong>.<br />
�V.<br />
Vijaya Saradhi, H. Karnick, P. Mitra, Topic Distillation using<br />
Support Vector Data Description", In Proceedings of COMAD, <strong>2008</strong>.<br />
�V.<br />
Vijaya Saradhi, H. Karnick, On the Stability and Bias-Variance<br />
Analysis of Sparse SVMs, <strong>2008</strong>.<br />
�M.<br />
Meshram, A. Kulkarni, S. Lele, V. Jayaraman, B. Kulkarni,<br />
Optimal Xylanase production using Penicilium Janthinellum<br />
NCIM 1169: A model based approach, Biochemical<br />
Engineering Journal, 40 (2), <strong>2008</strong>, pages 348-356.<br />
�K.<br />
Patil, A. Kulkarni, Kernel Enabled Methods for Subspace<br />
Regression and Efficient Control, "International Journal of<br />
Modeling, Identification and Control", 4 (3), <strong>2008</strong>.<br />
�S.<br />
Angadi, A. Kulkarni, Nonlinear signal analysis to understand<br />
the dynamics of the protein sequences, European Physical<br />
Journal Special Topics, 164 (0), <strong>2008</strong>, pages 141-155.<br />
�Document<br />
Summarization using Central Sentences and<br />
Keywords, Unpublished Technical <strong>Report</strong>, 0 (0), <strong>2008</strong>.<br />
�J.<br />
Augustine, S. Irani, C. Swamy, Optimal aOptimal Power-<br />
Down Strategies, SIAM Journal on Computing, 37 (5), <strong>2008</strong>,<br />
pages 1499-1516.<br />
�P.<br />
Bose, S. Langerman , S. Roy, Smallest Enclosing Circle<br />
Centered on a Query Line Segment, In Proceedings of<br />
Canadian Conference on Computational Geometry (CCCG),<br />
<strong>2008</strong>, pages 167-170.<br />
�G.<br />
Das, S. Roy, S. Das, S. Nandy, Variations of Base Station<br />
Placement Problem on the Boundary of a Convex Region,<br />
International Journal of Foundations of Computer Science, 19<br />
(0), <strong>2008</strong>, pages 405-427.<br />
�A.<br />
Karmakar, S. Roy , S. Das, Fast Computation of Smallest<br />
Enclosing Circle with Center on a Query Line Segment,<br />
Information Processing Letters, 108 (0), <strong>2008</strong>, pages 339-422.<br />
�A.<br />
Karmakar, S. Roy , S. Das, Guarding Exterior Region of a<br />
Simple Polygon, In Proceedings of Workshop on Algorithms<br />
and Computation (WALCOM), <strong>2008</strong>, pages 100-110.<br />
�M.<br />
Panduranga Rao, Interference Automata, <strong>2008</strong>, pages 89-103.<br />
�S.<br />
Roy, D. Bardhan , S. Das, Base Station Placement on<br />
Boundary of a Convex Polygon, "Journal of Parallel and<br />
Distributed Computing,", 68 (0), <strong>2008</strong>, pages 263-275.<br />
�M.<br />
Natu and A. S. Sethi, Application of Adaptive Probing for<br />
Fault Diagnosis in Computer Networks. IEEE/ IFIP Network<br />
Operations and Management Symposium, Salvador, Brazil,<br />
April <strong>2008</strong>. Best Ph.D. <strong>Research</strong> Award.<br />
�M.<br />
Natu and A. S. Sethi, Probe station placement for robust<br />
monitoring of networks. Journal of Network and Systems<br />
Management, 16(4), <strong>2008</strong>, pages 351-374.<br />
�S.<br />
Ganesh, M. Natu, A.S. Sethi, R. Gopaul, and R. Hardy, Design<br />
Approaches for Stealthy Probing Mechanisms in Battlefield<br />
Networks. In Proceedings of Milcom-<strong>2008</strong>, IEEE Military<br />
Communications Conference, San Diego, CA, November <strong>2008</strong>.<br />
�V.<br />
Mahajan, M. Natu, and A.S. Sethi, Analysis of Wormhole Intrusion<br />
Attacks in MANETs. In Proceedings of Milcom-<strong>2008</strong>, IEEE Military<br />
Communications Conference, San Diego, CA, November <strong>2008</strong>.<br />
�M.<br />
Natu and A.S. Sethi, Using Temporal Correlation for Fault<br />
Localization in Dynamically Changing Networks. International<br />
Journal of Network Management, Vol. 18 No. 4 (July-August <strong>2008</strong>),<br />
pages 303-316.<br />
�C.-S.<br />
Chao, M. Natu, and A.S. Sethi, Call Forwarding-Based<br />
Active Probing for POTS Fault Isolation. Journal of Network<br />
and Systems Management, Vol. 16 No. 2 (June <strong>2008</strong>), pages 145-162.<br />
�M.<br />
Natu, A.S. Sethi, and E.L. Lloyd, Efficient Probe Selection<br />
Algorithms for Fault Diagnosis. Telecommunications Systems<br />
Journal, Vol. 37 (<strong>2008</strong>), pages 1<strong>09</strong>-125. Invited Paper.<br />
�M.<br />
Natu and G. K. Palshikar, Discovering Interesting Subsets<br />
Using Statistical Analysis. 14th International Conference on<br />
Management of Data, Indian Institute of Technology, Bombay,<br />
India, December <strong>2008</strong>.<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 91
�V.<br />
Sadaphal, B. Jain, Tracking Target using Sensor Networks: Target<br />
Detection and Route Activation under Energy Constraints, In<br />
Proceedings of COMSWARE <strong>2008</strong>, Bangalore, India, <strong>2008</strong>.<br />
�V.<br />
Sadaphal, B. Jain, Random and Periodic Sleep Schedules for<br />
Target Detection in Sensor Network, Springer Journal of<br />
Computer Science and Technology, 23(3), May <strong>2008</strong>.<br />
Conference Proceedings<br />
<strong>TCS</strong> Innovation Labs- Bangalore<br />
�‘Concepts<br />
of Graph Theory Relevant to Adhoc Networks’, M.A.<br />
Rajan, M. Girish Chandra, Lokanatha C. Reddy and Prakash S.<br />
Hiremath, International Conference on Computers,<br />
Communications & Control (ICCCC <strong>2008</strong>), Romania, May <strong>2008</strong>.<br />
�‘Characteristic<br />
Impedance of Microstrip-like Interconnections<br />
Guarded by Ground Tracks’, Rohit Sharma, T. Chakravarty, and<br />
A. B. Bhattacharyya, Proceedings of the 29th URSI General<br />
Symposium, Chicago, August <strong>2008</strong>.<br />
�‘On<br />
resonant frequency of PIN shorted gap coupled circular<br />
patch antenna’, P. Kumar, G. Singh, T. Chakravarty and S.<br />
Bhooshan, International Conference PIERS <strong>2008</strong>, Hangzhou,<br />
China, 24 – 28 March, <strong>2008</strong>.<br />
�‘Resonant<br />
frequency of annular ring antenna using shorting<br />
pins’, M.Mahajan, T Chakravarty, S.K.Khah, IEEE-EMC-Zurich<br />
Symposium, Singapore, May <strong>2008</strong>, pp. 862-865<br />
�‘Study<br />
of Bandwidth and Radiation Properties of Loaded<br />
Annular Ring Antenna.’ M.Mahajan, T Chakravarty, S.K.Khah,<br />
International Conference on Recent Advances on in<br />
Microwave Theory and Applications, MICROWAVE – <strong>2008</strong>,<br />
Jaipur (Accepted)<br />
�‘Study<br />
of Return loss and Radiation Patterns of Ring Antenna<br />
Using Extended Cavity Model.’ M.Mahajan, T Chakravarty,<br />
S.K.Khah, International Conference on Recent Advances on in<br />
Microwave Theory and Applications, MICROWAVE – <strong>2008</strong>,<br />
Jaipur, (Accepted)<br />
�‘Low<br />
Back Pain Evaluation for Cyclist using sEMG: A Comparative Study<br />
between Bicyclist and Aerobic Cyclist’, Srinivasan Jayaraman,<br />
Venkatesh Balasubramanian IEEE- ICBME, Singapore, <strong>2008</strong><br />
�‘Cognitive<br />
Effect of Music for Joggers Using EEG’, Srinivasan<br />
Jayaraman, Ashwin and Venkatesh Balasubramanian IEEE-<br />
ICBME, Singapore, <strong>2008</strong><br />
�Harihara<br />
S.G, M. Girish Chandra, Tarakapraveen Uppalapati,<br />
B.S. Adiga, ‘Decoding Architectures for Projective Geometry<br />
Based LDPC codes’, IFIP Wireless Days, Dubai, November <strong>2008</strong>.<br />
<strong>TCS</strong> Innovation Labs - Delhi<br />
�Geetika<br />
Sharma, Santanu Chaudhury, J B Srivastava, 'On<br />
Exploiting Affine Repetitions for View Synthesis from a Single<br />
Image', ICVGIP, Bhubaneswar, December ’08.<br />
�Shefali<br />
Bhatt, C Anantaram, Hemant Jain 'An architecture for<br />
intelligent email based workflow interface to Business<br />
applications', ICAI, Las Vegas, July ’08.<br />
�Shefali<br />
Bhatt, C Anantaram, Hemant Jain, ‘Enabling email<br />
based conversational interface for business applications’,<br />
CITSA, Florida, June ’08.<br />
�Amol<br />
R Madane, M M Shah, ‘Watermark Image Recognition using<br />
Principle Component Analysis’, ICETET Nagpur,16th-18th July ’08.<br />
�Amol<br />
R Madane, K. T. Talele, M. M. Shah, ‘Addition algorithm of<br />
watermarking’, SPIT IEEE Conference’ 08, Mumbai.<br />
�Amol<br />
R Madane, Zalak Shah, Raina Shah, Sanket Thakur<br />
‘Speech Compression Using Linear Predictive Coding’, MIR Day<br />
January ’<strong>09</strong>.<br />
�Amol<br />
R Madane, Rashmi Khare, ‘Time Domain Steganography’,<br />
MIR Day 20<strong>09</strong>, January ’<strong>09</strong>.<br />
�Sujal<br />
S Wattamwar, Surjeet Mishra, Hiranmay Ghosh,<br />
‘Multimedia Explorer: Content Based Multimedia Exploration’,<br />
IEEE Tencon, Hyderabad (India), November ‘08.<br />
�Sujal<br />
Wattamwar, Hiranmay Ghosh, ‘Spatio-Temporal Query for<br />
Multimedia Database’, Workshop on Multimedia Semantics,<br />
ACM Multimedia Conference <strong>2008</strong>, Vancouver (Canada),<br />
October <strong>2008</strong>.<br />
�Ashish<br />
Khare, Hiranmay Ghosh, Jaideep Jagannathan,<br />
‘Shopping by Example: A new Shopping Paradigm in next<br />
generation retail stores’, International Conference on<br />
Computer Vision and Applications (VISAPP), Lisbon (Portugal),<br />
February 20<strong>09</strong>.<br />
�Ashish<br />
Khare, Hiranmay Ghosh, Sujal Wattamwar, Aniruddha<br />
Sinha, Brojeshwar Bhowmick, K.S. Kschidanand Kumar,<br />
Sunilkumar Kopparapu, ‘Multimodal interactions in modern<br />
automobiles’, Workshop on Multimodal Interfaces for<br />
Automotive Applications, International Conference on User<br />
Interfaces, Florida (USA), February 20<strong>09</strong><br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 92
�Lipika<br />
Dey, SK Mirajul Haque, ‘Opinion Mining from Noisy Text<br />
Data’, Proceedings of the 2nd Workshop on Analytics for Noisy<br />
Unstructured Text Data held in conjunction with ACM SIGIR-<br />
<strong>2008</strong>, AND, Singapore, July <strong>2008</strong><br />
�Lipika<br />
Dey, ‘Fuzzy Ontology for Handling Uncertainties &<br />
Inconsistencies in Domain Knowledge Description’, IEEE World<br />
Congress on Computational Intelligence, June <strong>2008</strong><br />
�Lipika<br />
Dey, Anuj Mahajan, SK Mirajul Haque, ‘Mining Financial<br />
News for Major Events and their Impact on the Markets’,<br />
Proceedings of International Conference on Web Intelligence,<br />
WI, Sydney, December <strong>2008</strong><br />
�Lipika<br />
Dey, Anuj Mahajan, SK Mirajul Haque, ‘Document<br />
Clustering for Event Identification and Trend Analysis in<br />
Market News’, Proceedings of the 7th International Conference<br />
on Advances in Pattern Recognition, ICAPR, Kolkata, February 20<strong>09</strong><br />
<strong>TCS</strong> Innovation Labs - Hyderabad<br />
�M.<br />
Vidyasagar. 'Systems Approach to Drug Development: Bio-<br />
Simulation and Bio-Mathematics'. Bio-IT World Conference &<br />
Expo, Boston, USA, April <strong>2008</strong>.<br />
�N.Vijayarangan.<br />
‘Elliptic Curve Cryptography (ECC) for mobile<br />
applications’. PSG college, Coimbatore, June <strong>2008</strong>.<br />
�N.Vijayarangan.<br />
‘Implementation of SETS and ECC for mobile<br />
applications’. TCE college, Madurai, July <strong>2008</strong>.<br />
�B.<br />
Gopalakrishnan. ‘Hunting for New Antiparasitic Drug<br />
Targets’. SERC Summer School in Modelling and Informatics in<br />
Drug Design, NIPER, Mohali, Punjab, July <strong>2008</strong>.<br />
�B.<br />
Gopalakrishnan. ‘Molecular Modelling and Drug Design: I.<br />
towards Designing Selective PPAR Modulators and NOS<br />
Inhibitors’. SERC Summer School in Modelling and Informatics<br />
in Drug Design, NIPER, Mohali, Punjab, July <strong>2008</strong>.<br />
�B.<br />
Gopalakrishnan. ‘Molecular Modelling and Drug Design: II.<br />
Virtual Screening Applied to TMPK Inhibitors as Antitubercular<br />
Agents’. SERC Summer School in Modelling and Informatics in<br />
Drug Design, NIPER, Mohali, Punjab, July <strong>2008</strong>.<br />
�S.<br />
Rao. 'Introduction to Biometric De-duplication'. Biometric<br />
Conference for AP State Government, Hyderabad, August <strong>2008</strong>.<br />
�B.<br />
Gopalakrishnan. 'Evolution of Disease and Therapy'. III-T,<br />
Hyderabad, November 1, <strong>2008</strong>.<br />
�Sharmila<br />
Mande. 'Application of genome informatics to understand<br />
bacterial pathogenicity'. Indian Academy of Sciences Sponsored Lecture<br />
series in Computational Biology. Hyderabad, November 22, <strong>2008</strong>.<br />
�M.Vidyasagar.<br />
'A brief introduction to some aspects of systems<br />
biology'. IEEE Conference on Decision and Control, Cancun,<br />
Mexico, December 9, <strong>2008</strong><br />
�N.<br />
Vijayaragan. 'Design and Analysis of Message preprocessing<br />
functions for reducing hash collisions', ISSSIS 20<strong>09</strong><br />
International conference, 8-10 January 20<strong>09</strong>.<br />
�Sharmila<br />
Mande. 'Facilitating Drug Discovery <strong>Research</strong> using<br />
Software Tools'. Conference on Drug Discovery and<br />
Development, New Delhi, January 23, 20<strong>09</strong>.<br />
�Sharmila<br />
Mande 'Application of Genome Informatics to identify and<br />
characterize gene components of Type VI Secretion System in<br />
Bacterial Genomes'. Perspectives and Current Trends in Bioinformatics<br />
(BTP20<strong>09</strong>), CCMB, Hyderabad February 12, 20<strong>09</strong>.<br />
�Sharmila<br />
Mande 'Role of Software tools in Drug Discovery'.<br />
Perspectives and Current Trends in Bioinformatics (BTP20<strong>09</strong>),<br />
CCMB, Hyderabad February 12, 20<strong>09</strong>.<br />
�Sharmila<br />
Mande 'Genomes to Drugs: Role of Bioinformatics'.<br />
'Science Meet 20<strong>09</strong>', Bharat Degree and U.G. College for<br />
Women, Hyderabad, February 15, 20<strong>09</strong>.<br />
�Sharmila<br />
Mande 'Application of Bioinformatics in Drug<br />
Discovery.' National Conference on Challenges and<br />
Opportunities in Information Technology and Bioinformatics<br />
(NCCOITBT-<strong>09</strong>), Vivekananda Mahavidyalaya, Udgir,<br />
February 28, 20<strong>09</strong>.<br />
<strong>TCS</strong> Innovation Labs - Kolkata<br />
�T.<br />
Chattopadhyay, Ayan Chaki, B. Bhowmick, and Arpan Pal: An<br />
Application for Retrieval of Frames from a Laparoscopic Surgical Video<br />
Based on Image of Query Instrument (TENCON <strong>2008</strong>, Hyderabad)<br />
�T.<br />
Chattopadhyay, and Arpan Pal: A H.264 based Video<br />
Conferencing System with Watermarking (International<br />
Conference on Consumer Electronics, <strong>2008</strong> (ICCE <strong>2008</strong>))<br />
�T.<br />
Chattopadhyay, and Arpan Pal: A fast video encryption algorithm<br />
applicable to H.264 AVC for Place-shifting Solution (International<br />
Conference on Consumer Electronics, <strong>2008</strong> (ICCE <strong>2008</strong>))<br />
�K.S.Chidanand<br />
Kumar and Brojeshwar Bhowmick: A Survey of<br />
Driver Drowsiness Detection Techniques (Second National<br />
Workshop on Intelligent Data Analytics and Image Processing)<br />
�Tanushyam<br />
Chattopadhyay, Provat Biswas, Biswanath Saha<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 93
and Arpan Pal: Gesture Based English Character Recognition<br />
for Human Machine Interaction in Interactive Set top box<br />
Using Multi factor analysis (Sixth Indian Conference on<br />
Computer Vision, Graphics and Image Processing, ICVGIP,<br />
<strong>2008</strong>, Bhubaneswar, India)<br />
�Brojeshwar<br />
Bhowmick and Kaustav Goswami: SVM Based Shot<br />
Boundary Detection Using Block Motion Feature Based on<br />
Statistical Moments (7th International Conference on<br />
Advances in Pattern Recognition (ICAPR 20<strong>09</strong>))<br />
�Ayan<br />
Chaki, T Chattopadhyay: An Automatic decision support<br />
system for medical instrument suppliers using fuzzy<br />
multifactor based approach (IEEE International Symposium on<br />
Broadband Multimedia Systems and Broadcasting, Bilbao, Spain)<br />
�T<br />
Chattopadhyay, Arpan Pal: A Multifactorial based approach<br />
for evaluation of Robustness of a Video Watermarking<br />
Technique (IEEE International Symposium on Broadband<br />
Multimedia Systems and Broadcasting, Bilbao, Spain)<br />
�T<br />
Chattopadhyay, Arpan Pal: A H.264 based Video<br />
Watermarking solution (IEEE International Symposium on<br />
Broadband Multimedia Systems and Broadcasting, Bilbao, Spain)<br />
�T<br />
Chattopadhyay, Ayan Chaki, Aniruddha Sinha: Identification<br />
of Trademarks Painted on Ground and Billboards using H.264<br />
Compressed Domain Features from Sports Videos (IEEE<br />
International Symposium on Broadband Multimedia Systems<br />
and Broadcasting, Bilbao, Spain)<br />
�Dhiman<br />
Chattopadhyay, Aniruddha Sinha, T. Chattopadhyay,<br />
Arpan Pal: Adaptive Rate Control for H.264 Based Video<br />
Conferencing Over a Low Bandwidth Wired and Wireless<br />
Channel (IEEE International Symposium on Broadband<br />
Multimedia Systems and Broadcasting, Bilbao, Spain)<br />
�Arijit<br />
Ukil: Long-term proportional fair QoS profile follower<br />
sub-carrier allocation algorithm in dynamic OFDMA systems<br />
(13th International OFDM Workshop, Hamburg, Germany)<br />
�Jaydip<br />
Sen: A robust and fault-tolerant intrusion detection<br />
system (International Conference on Information Processing,<br />
Bangalore, August <strong>2008</strong>)<br />
�Soma<br />
Bandyopadhyay: Modular Architecture of Mobile<br />
WiMAX MAC and Beyond With Case Studies (IEEE-<br />
GLOBECOMM-08)<br />
�Debasish<br />
Bera: On Prologue Decoding for SOVA-based DVB-<br />
RCS Turbo Codec (IEEE INDICON, December <strong>2008</strong>)<br />
�Suvra<br />
Das: On Prologue Decoding for SOVA-based DVB-RCS<br />
Turbo Codec (IEEE VTC Fall <strong>2008</strong>)<br />
�Suvra<br />
Das: Allocation fairness for MIMO precoded UTRA-LTE<br />
TDD (IEEE VTC Fall 20<strong>09</strong>)<br />
�Jaydip<br />
Sen, Arijit Ukil and Debasish Bera: A distributed intrusion<br />
detection system for wireless ad hoc networks (IEEE ICON, New Delhi)<br />
�Jaydip<br />
Sen: A Robust and Fault-Tolerant Intrusion Detection<br />
System (2nd International Conference on Information Processing<br />
(ICIP 08), Bangalore, India)<br />
�Arijit<br />
Ukil: Long-Term Proportional Fair QoS Profile Follower<br />
Sub-Carrier Allocation Algorithm in Dynamic OFDMA Systems<br />
(13th International OFDM Workshop, Hamburg, Germany)<br />
�Ranjan<br />
Dasgupta: Anatomy of RTOS and Analyze the Best<br />
Fitted for Small Medium and Large Footprint Embedded<br />
Devices in Wireless Sensor Network (SENSORCOMM, Second<br />
International Conference on Sensor Technologies and<br />
Applications, Cap Esterel, France)<br />
�Ranjan<br />
Dasgupta: Essential RTOS Services for Small Footprint<br />
Embedded Devices in Wireless Sensor Network (CSI-RDHS<br />
<strong>2008</strong>, National Conference on <strong>Research</strong> & Development in<br />
Hardware & Systems)<br />
�Jaydip<br />
Sen, Arijit Ukil and Debasish Bera: A Distributed Intrusion<br />
Detection System for Wireless Ad Hoc Networks (13th IEEE<br />
International Conference on networks (ICON), New Delhi)<br />
�Jaydip<br />
Sen, Arijit Ukil and Debasish Bera: A New Optimization<br />
Scheme for Resource Allocation in OFDMA based WiMAX<br />
Systems (International Conference on Computer Engineering<br />
and Technology (ICCET’<strong>09</strong>), Singapore)<br />
�Jaydip<br />
Sen and Arijit Ukil: An Efficient Algorithm for Context-<br />
Aware End-to-End Connectivity Management (IEEE International<br />
Symposium on Wireless and Pervasive Computing, Melbourne)<br />
�Jaydip<br />
Sen, Arijit Ukil and Debasish Bera: Dynamic OFDMA<br />
Resource Allocation for QoS Guarantee and System<br />
Optimization of Best Effort and Non Real-Time Traffic (15th<br />
National Conference on Communications, Guwahati)<br />
�Jaydip<br />
Sen: A Framework for Detection of Distributed Denial<br />
of Service Attacks (National Conference on Emerging Trends in<br />
Computing and Communications, NIT Hamirpur)<br />
�Debasish<br />
Bera: On Prologue Decoding for SOVA Based DVB-<br />
RCS Turbo Codec (National Conference on Emerging Trends in<br />
Computing and Communications, NIT Hamirpur)<br />
�Arijit<br />
Ukil and Jaydip Sen: Cross-Layer Optimization Framework for<br />
QoS-Aware WiMAX Systems (National Conference on Emerging Trends<br />
in Computing and Communications, NIT Hamirpur)<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 94
<strong>TCS</strong> Innovation Labs – Mumbai<br />
�Bhushan<br />
G. Jagyasi, Deepthi Chander, S. N. Merchant, U. B.<br />
Desai, Bikash K. Dey, ‘MAAS: Multibit Adaptive Aggregation<br />
Scheme for Wireless Sensor Networks’, in Proc. 15th<br />
International Conference on Telecommunication, <strong>2008</strong>, ICT<br />
<strong>2008</strong>, 16-18 June <strong>2008</strong>, St. Petersburg, Russia.<br />
�Deepthi<br />
Chander, Bhushan G. Jagyasi, U. B. Desai, S. N.<br />
Merchant, ‘Layed Data Aggregation in Cell-Phone based<br />
Wireless Sensor Networks’, in Proc. 15th International<br />
Conference on Telecommunication, <strong>2008</strong>, ICT <strong>2008</strong>, 16-18<br />
June <strong>2008</strong>, St. Petersburg, Russia.<br />
�D.<br />
Chander, B. Jagyasi, U. B. Desai, S. N. Merchant,’ DVD based<br />
Moving Event Localization in Multihop Cellular Sensor<br />
Networks’, accepted for publication at IEEE International<br />
Conference on Communication, ICC 20<strong>09</strong>, June 14-18,<br />
Dresden, Germany<br />
�Bhushan<br />
G. Jagyasi, Deepthi Chander, U. B. Desai, S. N.<br />
Merchant, Bikash K. Dey, ‘Blind Adaptive Distributed Detection<br />
in Multi-Hop Wireless Sensor Networks’, 11th International<br />
Symposium on Wireless Personal Multimedia Communications, <strong>2008</strong>,<br />
WPMC <strong>2008</strong>, 8-11 September <strong>2008</strong>, Lapland, Finland.<br />
�Sunil<br />
Kopparapu, Nirmal Janardan, ‘A novel mobile interface to<br />
Register Citizen Complaint’, iHCI IADIS International<br />
Conference Interfaces and Human Computer Interaction <strong>2008</strong>,<br />
Amsterdam, Netherlands (25-27 July, <strong>2008</strong>).<br />
�Laxmi<br />
Narayana, Sunil Kumar Kopparapu, ‘Semi-Automatic<br />
Generation of Pronunciation Dictionary for Proper Names: An<br />
Optimization Approach, International Conference on Natural<br />
Language Processing, ICON <strong>2008</strong>, CDAC, Pune, India<br />
�Arijit<br />
De, ‘Result Merging of Information Retrieval System<br />
Rankings under Linguistic Preferences under Fuzzy Linguistic<br />
Quantifiers’, International Conference on Natural Language<br />
Processing, ICON <strong>2008</strong>, CDAC, Pune, India<br />
�Ramakrishnan<br />
AG, Laxmi Narayana, ‘Studies on Natural<br />
Variability in Human Speech and Perception for Enhancing the<br />
Quality of Synthetic Speech’, International Conference on<br />
Natural Language Processing, ICON <strong>2008</strong>, CDAC, Pune, India<br />
�Sunil<br />
Kumar Kopparapu, ‘Natural Language Mobile Interface to<br />
Register Citizen Complaints’ TENCON <strong>2008</strong>, Hyderabad, India,<br />
18-21 November, <strong>2008</strong>.<br />
�Sunil<br />
Kopparapu, ‘Voice Based Self Help systems: User<br />
Experience Vs Accuracy’, International Joint Conferences on<br />
Computer, Information and System Sciences and Engineering,<br />
CISSE <strong>2008</strong>, e-conference, 5-13 December <strong>2008</strong>.<br />
�Lajish.V.L,<br />
Sita.G and Sunil Kumar Kopparapu, ‘Handwritten<br />
Character Recognition Using PCA of State Space Point<br />
Distribution’, Fifteenth National Conference on<br />
Communications 20<strong>09</strong> (NCC 20<strong>09</strong>) at IIT Guwahati.<br />
�Aniruddha<br />
Sinha , Ashish Khare, Brojeshwar Bhowmick ,<br />
Hiranmay Ghosh K, S Chidanand Kumar , Sujal Subhash<br />
Wattamwar, Sunil Kumar Kopparapu, ‘Multimodal Interaction<br />
in Modern Automobiles’, Multimodal Interfaces for<br />
Automotive Applications, IUI 20<strong>09</strong>, Sanibel Island, Florida.<br />
<strong>TCS</strong> Innovation Labs - Performance<br />
Engineering<br />
�DCPE<br />
Rollout, Scaling Performance Engineering Training and<br />
Certification across a very Large Enterprise - Rajesh<br />
Mansharamani, Arunava Bag, Kishor Gujarathi, Kunal Gupta,<br />
Amol Khanapurkar, Manoj Nambiar, and Mehul Raval. 22nd<br />
IEEE CS Conference on Software Education and Training,<br />
February 20<strong>09</strong>, India.<br />
�A<br />
Simple, Efficient ICMP Based Method of Network<br />
Characterization - Hemanta Kumar Kalita and Manoj Nambiar.<br />
CMG December <strong>2008</strong> International Conference, USA.<br />
�Analysis<br />
and Application of Conditional Software Rejuvenation<br />
– A New Approach. Hitesh Shetty, Manoj Nambiar, and Hemanta<br />
Kumar Kalita. WoSAR <strong>2008</strong>, (First International Workshop on Software<br />
Aging & Rejuvenation) November <strong>2008</strong>, USA.<br />
�Performance<br />
Monitoring and Analysis of a Large Online<br />
Transaction Processing System - Manoj Nambiar, and Hemanta<br />
Kumar Kalita, SIPEW <strong>2008</strong> (June), Darmstadt, Germany.<br />
<strong>TCS</strong> Innovation Labs - TRDDC<br />
�Test-suite<br />
Augmentation for Evolving Software. Raul Andres<br />
Santelices, Pavan Kumar Chittimalli, Taweesup Apiwattanapong,<br />
Alessandro Orso, Mary Jean Harrold. IEEE/ACM International<br />
Conference on Automated Software Engineering (ASE <strong>2008</strong>), L'Aquila,<br />
Italy, September <strong>2008</strong>, pp. 218-227.<br />
�Majumder,<br />
S., P. V. Natekar, and V. Runkana, ‘Virtual Indurator: A<br />
Simulator for Induration of Iron Ore Pellets on a Moving Grate,’<br />
Proceedings of International Seminar on Mineral Processing<br />
Technology (MPT-<strong>2008</strong>), Trivandrum, 22-24 April <strong>2008</strong><br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 95
�Beena<br />
Rai, Shailaja Krishamurti, Sathish P and Pradip, <strong>2008</strong>,<br />
‘Salicylaldoxime derivatives as flotation collectors: quantum<br />
mechanics calculations (Density Functional Theory) for the<br />
design of selective reagents’, Mineral Processing Technology -<br />
<strong>2008</strong>, Trivandrum, India, April 22-24, <strong>2008</strong><br />
�Aashish<br />
Jain, B. Venkoba Rao and Amlan Datta, <strong>2008</strong>, ‘Effect of<br />
slurry rheology on the grinding kinetics in stirred media mill’,<br />
International seminar on Mineral Processing Technology<br />
(MPT), Trivandrum. April 22-24, <strong>2008</strong><br />
�V.<br />
Ganvir, A. Lele, R. Thaokar, B.P. Gautham, H. Pol, <strong>2008</strong>,<br />
‘Numerical and experimental studies on die swell in polymer<br />
melt extrusion’, PPS 24: June 14-19, <strong>2008</strong><br />
�H.<br />
Pol, A. Lele, R. Thaokar, V. Ganvir, B.P. Gautham, <strong>2008</strong>, ‘<br />
Analysis of free surface flow in extrusion film casting using<br />
experiments and simulations’, PPS 24: June 14-19, <strong>2008</strong><br />
�Surya<br />
Kumar Singh, B.P. Gautham, Sharad Goyal, Amol Joshi,<br />
and Dinesh Gudadhe, Optimization of multi-pass steel<br />
wiredrawing operation, Wire Expo <strong>2008</strong>, June <strong>2008</strong><br />
�A.K.<br />
Singh and S.S. Sahay, ‘Model based optimization of<br />
casting and heat treatment operations Casting, Heat<br />
Treatment and Surface Engineering’ IIM Workshop on Casting,<br />
Heat treating and surface engineering, July 15, <strong>2008</strong><br />
�Satyam<br />
S.Sahay, Invited Lecture on ‘Model based optimization<br />
of industrial heat treatment & ecofriendly quenchants’<br />
Workshop on Quenching & Distortion Control, September 28-<br />
30, <strong>2008</strong>, NIT Surathkal<br />
�Runkana,<br />
V., and G. Muralidharan, ‘Polymer Gels for Coatings,<br />
Drug Delivery and Consumer Products,’ Poster presented at<br />
2nd International Conference on Multi-scale Structures and<br />
Dynamics of Complex Systems: Processes and Forces for<br />
Creation of Designer Materials with Multi-Scale Structures,<br />
Bangalore, 4-5 September <strong>2008</strong><br />
�B.<br />
Rai, P. Sathish and Pradip, Molecular Modeling based Design<br />
of Selective Depressants for Beneficiation of Dolomitic Phosphate<br />
Ores, September. 23-28, <strong>2008</strong>, XXIV IMPC, Beijing, China<br />
�A<br />
K Singh and Ravindra Pardeshi: Invited talk: Role of<br />
Multiphase/multiscale Phenomena in Solidification Processing<br />
at 2nd International Conference on Multi-Scale Structures and<br />
Dynamics of Complex Systems, Bangalore, September <strong>2008</strong><br />
�Mitra,<br />
K., S. Majumder, and V. Runkana, ‘Multi-objective Pareto<br />
Optimization of an Industrial Straight Grate Iron Ore<br />
Induration Process Using an Evolutionary Algorithm,’ WSC<br />
<strong>2008</strong> Online World Conference on Soft Computing in<br />
Industrial Applications: 10-21 November <strong>2008</strong><br />
�R.<br />
Pardeshi, A. K. Singh, and P. Dutta, ‘Modeling of<br />
macrosegregation during solidification of multicomponent<br />
alloy,’ presented at National Metallurgist’s Day-<strong>Annual</strong><br />
Technical Meet <strong>2008</strong>, 15-16 November <strong>2008</strong><br />
�K.<br />
P. Nishad, R. Pardeshi, and A. K. Singh, ‘Mathematical Model<br />
of Caster Tundish for Control of Inclusion,’ presented at<br />
National Metallurgist’s Day-<strong>Annual</strong> Technical Meet <strong>2008</strong>, 15-16<br />
November <strong>2008</strong><br />
�G.<br />
Mohapatra, S. S. Sahay and Ravi Kumar; Model based<br />
optimization of industrial heat treatment operations;<br />
Workshop on Casting, Heat treating and surface engineering,<br />
MIT Aurangabad (28th November <strong>2008</strong>)<br />
�J.<br />
Jaidi, A. Gera and U. K. Singh, ‘ The Heat Effects On Residual<br />
Stresses, Microstructures And Mechanical Properties In Haz Of<br />
Low-Alloy Steel Weldments’, International Welding Symposium<br />
(SOJOM <strong>2008</strong>), 11-13 December <strong>2008</strong> at BHEL, Tiruchirappalli,<br />
INIDA, pp: 99-108<br />
�Buddhiraju,<br />
V. S., and V. Runkana, ‘Simulation of Nanoparticle<br />
Synthesis in a Flame Aerosol Reactor using a Coupled<br />
Population Balance-Flame Dynamics Model,’ Presented at<br />
CHEMCON<strong>2008</strong>, Chandigarh, India (<strong>2008</strong>): 27-30 December <strong>2008</strong>.<br />
�Muralidharan,<br />
G., and V. Runkana, ‘Prediction of Viscosity of<br />
Polymer Gel Dispersions,’ Presented at CHEMCON<strong>2008</strong>,<br />
Chandigarh, India (<strong>2008</strong>): 27-30 December <strong>2008</strong>.<br />
�Harshawardhan<br />
Pol, Ashish Lele, B P Gautham, and Vivek<br />
Ganvir, Analysis of Free Surface Flow in Extrusion Film Casting<br />
Using Experiments and Simulations, PPS 25, February 20<strong>09</strong><br />
�Vivek<br />
Ganvir, B P Gautham, Rochish Thaokar, Ashish Lele and<br />
Harshawardhan Pol, Numerical and Experimental Studies on<br />
Extrudate Swell of Linear and Branched Polyethylenes, PPS25,<br />
February 20<strong>09</strong><br />
Journal Articles<br />
�‘Topological<br />
and Energy Analysis of K-Connected MANETS: A<br />
Semi-Analytical Approach’, M.A. Rajan, M. Girish Chandra,<br />
Lokanatha C. Reddy and Prakash S. Hiremath, International Journal of<br />
Computer Science and Network Security, Vol.8, No.2, February, <strong>2008</strong><br />
�‘A<br />
Study of A Study on Network Partition Detection Relevant<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 96
to Ad-hoc Networks: Connectivity Index Approach’, M.A. Rajan,<br />
M. Girish Chandra, Lokanatha C. Reddy and Prakash S.<br />
Hiremath, International Journal of Computer Science and<br />
Network Security, Vol.8, No.6, June, <strong>2008</strong>.<br />
�‘A<br />
context driven architecture for cognitive radio nodes’,<br />
Balamuralidhar P. and Ramjee Prasad, International Journal of<br />
Wireless Personal Communications (Springer), Vol. 45 (3), May<br />
<strong>2008</strong>, pp 423-434<br />
�‘A<br />
Novel wideband subarray technique for shaped patterm<br />
generation and adaptively interference rejection’, Q.M.Alfred,<br />
T.Chakravarty, G.Singh, S.k.Sanyal, International Journal of<br />
Infrared and Millimeter Wave (Springer), vol.29 (3), March<br />
<strong>2008</strong>, pp 249-260<br />
�‘A<br />
DSP based study of pattern nulling and pattern shaping<br />
using transform domain windows techniques’, Q. M, Alfred, K.<br />
Bishayee, T. Chakravarty and S. K. Sanyal, Progress in<br />
Electromagnetic <strong>Research</strong> (C), Vol. 2, <strong>2008</strong>, pp 31-45<br />
�‘A<br />
schematic for broadband beam formation using time-delay<br />
technique’, Q. M. Alfred, K. Bishayee, T. Chakravarty and S. K.<br />
Sanyal, Progress in Electromagnetics <strong>Research</strong> (M), Vol. 3, <strong>2008</strong>,<br />
pp 131-139<br />
�‘Extended<br />
cavity model for input impedance of annular<br />
Microstrip antenna loaded with multiple shorting posts’,<br />
M.Mahajan, T Chakravarty, S.K.Khah, Journal of<br />
Electromagnetic Waves and Applications, Vol 22, <strong>2008</strong><br />
(forthcoming), pp 1333-1340<br />
�‘Resonant<br />
Frequency of asymmetrically loaded Microstrip<br />
annular ring antenna’, M.Mahajan, S.K.Khah, T Chakravarty and<br />
A. De, Microwave and Optical Technology Letters (Wiley),<br />
Vol. 50, No.9. <strong>2008</strong>, pp 2351-2353<br />
�‘Closed-form<br />
expressions for computation of mutual<br />
admittance of a class of gap-coupled circular microstrip<br />
antennas’, T Chakravarty, S.K.Khah and A De, Microwave and<br />
Optical Technology Letters (Wiley), Vol. 50, No.4. <strong>2008</strong>, pp 924-927<br />
�Transient<br />
analysis of microstrip-like interconnections guarded<br />
by ground tracks’, Rohit Sharma, T. Chakravarty and A. B.<br />
Bhattacharya, Progress in Electromagnetic <strong>Research</strong>,<br />
Vol. 82, <strong>2008</strong>, pp 189-202<br />
�‘Signal<br />
integrity issues in high-speed interconnects over a<br />
ground plane aperture’, Rohit Sharma, T. Chakravarty and<br />
A. B. Bhattacharya, Journal of Electromagnetic Waves and<br />
Applications, vol. 22, pp 2231-2240,<strong>2008</strong><br />
<strong>TCS</strong> Innovation Labs - Hyderabad<br />
�M.<br />
Vidyasagar, S. S. Mande, C. V. S. K. Reddy and V. Raja Rao,<br />
‘The 4M (mixed memory Markov model) algorithm for finding<br />
genes in prokaryotic genomes,’ IEEE Trans. Circuits and Systems,<br />
55(1), 26-37, January. <strong>2008</strong>. (Special Issue on Systems Biology).<br />
�S.<br />
Shrivastava and S. S. Mande, ‘Identification and functional<br />
characterization of gene components of Type VI Secretion<br />
System in Bacterial Genomes,’ PLoS ONE 3(8): e2955, <strong>2008</strong>.<br />
doi:10.1371/journal.pone.0002955.<br />
�A.<br />
B. Ganesh, H. Rajasingh and S. S. Mande, ‘Mathematical<br />
modeling of regulation of Type III secretion system in<br />
Salmonella enterica serovar typhimurium by SirA,’ In Silico Biol.<br />
8, 0045, <strong>2008</strong>.<br />
�B.<br />
Jayashree, S. Rajgopal, D. Hoisington, V. P. Prasanth and S.<br />
Chandra, ‘WebStruct and VisualStruct: web interfaces and<br />
visualization for Structure software implemented in a cluster<br />
environment’, Journal of Integrative Bioinformatics, 5(1), <strong>2008</strong>.<br />
�A.<br />
Rao, S. J. Yeleswarapu, R. Srinivasan and G. Bulusu, ‘An<br />
integrated rule-set for protein localization in Plasmodium<br />
falciparum’, Current Bioinformatics, 3, 66-73, <strong>2008</strong>.<br />
�A.<br />
Rao, S. J. Yeleswarapu, R. Srinivasan and G. Bulusu,<br />
‘Localization of Heme Pathway enzymes in Plasmodium<br />
falciparum’, Indian J. Biochem. Biophys., 45, 365-373, <strong>2008</strong>.<br />
�V.<br />
A. Nagaraj, R. Arumugam, B. Gopalakrishnan, Y. S. Jyothsna,<br />
P. N. Rangarajan, G. Padmanaban, ‘Unique properties of Plasm<br />
odium falciparum porphobilinogen deaminase,’ J Biol Chem.,<br />
283, 437-444, <strong>2008</strong>.<br />
�S.<br />
B. Gunturi, K. Archana, A. Khandelwal and R. Narayanan,<br />
‘Prediction of hERG Potassium Channel Blockade Using kNN-<br />
QSAR and Local Lazy Regression Methods,’ QSAR &<br />
Combinatorial Science, 27(11-12), 1305-1317, <strong>2008</strong>.<br />
�K.<br />
Uma Devi, J. Padmavathi, C. Uma Maheswara Rao, P Akbar<br />
Ali and C Murali Mohan, ‘A study of host specificity in the<br />
entomopathogenic fungus Beauveria bassiana (Hypocreales,<br />
Clavicipitaceae),’ Biocontrol Science and Technology,<br />
18(10):975-989, <strong>2008</strong>.<br />
�M.<br />
Sharma, S. Khanna, G. Bulusu and A. Mitra, ‘Comparative<br />
Modeling of Thioredoxin Glutathione Reductase from<br />
Schistosoma mansoni: A Multifunctional Target for<br />
Antischistosomial Drug Discovery,’. J Mol Graph Model.,<br />
27(6):665-675, 20<strong>09</strong>.<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 97
�N.<br />
Nageswara Rao Reddy, R. Annette, C Uma Maheswara Rao<br />
and K. Uma Devi, 'Beta-tubulin sequence based phylogeny of<br />
asexual entomopathogenic fungi with special reference to<br />
Beauveria bassiana and Nomuraea rileyi'. Systematics and<br />
Biodiversity. (In press) <strong>2008</strong>.<br />
�L.<br />
S. Chandran, M. C. Francis and N. Sivadasan, ‘Boxicity and<br />
maximum degree,’ Journal of Combinatorial Theory, Series B,<br />
98(2):443-445, <strong>2008</strong>.<br />
�L.<br />
S. Chandran, M. C. Francis and N. Sivadasan, ‘Geometric<br />
representation of graphs in low dimension using axis parallel<br />
boxes,’ to appear in Algorithmica (DOI: 10.1007/s00453-008-<br />
9163-5).<br />
�L.<br />
S. Chandran, M. C. Francis and N. Sivadasan, ‘On the cubicity<br />
of interval graphs,’ Graphs and Combinatorics (GCOM-D-08-00036).<br />
�L.<br />
S. Chandran and N. Sivadasan, ‘The cubicity of hypercube<br />
graphs,’ to appear in Discrete Mathematics.<br />
<strong>TCS</strong> Innovation Labs - Kolkata<br />
�T.<br />
Chattopadhyay, and Arpan Pal: Enhancements of H.264<br />
Encoder performance for real-time video based applications in<br />
Low cost DSP platforms (IEEE Transaction on Consumer Electronics)<br />
�Arijit<br />
Ukil: A Survey on Dynamic Radio Resource Allocation in<br />
Multi-user OFDMA in Broadband Wireless System<br />
(International Journal on Computer Science and Information<br />
Technology, Vol 1 No. 1)<br />
�Jaydip<br />
Sen: A Survey on Cross-Layer Design Frameworks for<br />
Multimedia Applications over Wireless Networks (International<br />
Journal on Computer Science and Information Technology, Vol 1 No. 2)<br />
<strong>TCS</strong> Innovation Labs – Mumbai<br />
�B.<br />
G. Jagyasi, B. K. Dey, S. N. Merchant, and U. B. Desai, ‘An<br />
Efficient Multibit Aggregation Scheme for Multi-hop Wireless<br />
Sensor Network’ accepted for publication at EURASIP Journal<br />
on Wireless Communications and Networking<br />
�Re-computing<br />
Coverage Information to Assist Regression<br />
Testing. Pavan Kumar Chittimalli, Mary Jean Harrold, IEEE<br />
Transactions on Software Engineering, March 20<strong>09</strong>. (The<br />
journal to be printed in this month)<br />
<strong>TCS</strong> Innovation Labs – TRDDC<br />
�G.<br />
Mohapatra and Satyam S. Sahay, A probabilistic approach<br />
to analyze austenite to ferrite transformation in Fe-Ni system,<br />
Defect and Diffusion Forum, <strong>2008</strong>.<br />
�Majumder,<br />
S., P. V. Natekar, and V. Runkana, Virtual Indurator: A<br />
Tool for Simulation of Induration of Wet Iron Ore Pellets on a<br />
Moving Grate, Computers and Chemical Engineering, <strong>2008</strong>.<br />
�Maneesh<br />
Singh, P. C. Kapur, Pradip, Preparation of alinite<br />
based cement from incinerator ash, Waste Management, <strong>2008</strong>,<br />
Vol.28: pp. 1310.<br />
�Maneesh<br />
Singh, P.C. Kapur, Pradip, Preparation of calcium<br />
sulphoaluminate cement using fertiliser plant wastes, Journal<br />
of hazardous materials, <strong>2008</strong>, Vol.157: pp.106.<br />
�Rai,<br />
Beena and Pradip (<strong>2008</strong>), 'Design of highly selective<br />
industrial performance chemicals: a molecular modelling<br />
approach', Molecular Simulation, 34:10, pp. 12<strong>09</strong>-1214<br />
�Rajesh<br />
Mehta, Satyam Sahay, Heat Transfer Mechanisms and<br />
Furnace Productivity During Coil Annealing: Aluminum vs. Steel,<br />
Journal of materials engineering and performance, <strong>2008</strong>, Vol.67.<br />
�R.<br />
Pardeshi, A. K. Singh and P. Dutta, Modelling of solidification<br />
process in Rotary Electromagnetic Stirrer, Numerical Heat<br />
Transfer A, <strong>2008</strong>.<br />
�Satyam<br />
S Sahay, Starch-Based Quenchants as an Eco-Friendly<br />
Alternative to Quenching Oil, Journal of ASTM International,<br />
<strong>2008</strong>, Vol. 5(10)<br />
�S.<br />
Raghavan, Satyam S Sahay, Modeling the topological<br />
features during grain growth by cellular automaton,<br />
Computational Materials Science, 20<strong>09</strong><br />
�S.<br />
Majumdar, K. Kargupta, S. Ganguly, Mathematical Modeling<br />
for the Ionic Inclusion Process inside CP Based Thin-Films,<br />
Polymer Engineering & Science, <strong>2008</strong>, Vol. 48:11, pp. 2229-2237<br />
�S.<br />
Manigandan, S. Majumdar, S. Ganguly, K. Kargupta,<br />
Formation of Nano-rod and Nano-particles of Polyaniline<br />
Using LB Technique, Materials Letters, <strong>2008</strong>, Vol.62, pp. 2758-2761<br />
�S.<br />
Manigandan, A. Jain, S. Majumdar, S. Ganguly, K. Kargupta,<br />
Formation of Nano-rods and Nano-particles of Polyaniline<br />
Using Langmuir Blodgett Technique: Performance study for<br />
ammonia sensor, Sensors and Actuators B, <strong>2008</strong>, Vol. 133:1, pp.<br />
187-194<br />
�Mitra,<br />
K., S. Majumder, and V. Runkana, ‘Multi-objective Pareto<br />
Optimization of an Industrial Straight Grate Iron Ore<br />
Induration Process Using Evolutionary Algorithms,’ Materials<br />
and Manufacturing Processes, 20<strong>09</strong>, Vol. 24, pp.331-342<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 98
� Vivek Ganvir, Ashish Lele, Rochish Thaokar and B P Gautham,<br />
Prediction of extrudate swell in polymer melt extrusion using<br />
an Arbitrary Lagrangian Eulerian (ALE) based finite element<br />
method, Journal of Non-Newtonial Fluid Mechanics, 20<strong>09</strong>,<br />
Vol. 156, pp. 21-28<br />
Technical <strong>Report</strong>s<br />
<strong>TCS</strong> Innovation Labs- Bangalore<br />
�Sukriti<br />
Jalali, T. Chakravarty and Jaydip Sen, ‘Trends in<br />
Embedded Systems’, (Hi-tech ISU)<br />
�H.<br />
Reddy, Vishnu, Deepika, T.Chakravarty and P. Balamurali,<br />
‘Concept paper on the design of wireless sensor network’,<br />
January, <strong>2008</strong><br />
�T.<br />
Chakravarty , ‘ Implantable RFID tag’, December. <strong>2008</strong><br />
�T.<br />
Chakravarty, ‘Near-field device’, December. <strong>2008</strong><br />
�T.<br />
Chakravarty, ‘Basics of wireless sensor networks’, January <strong>2008</strong><br />
�Srinivasan<br />
Jayaraman, ‘Wireless Portable cardiac device’,<br />
�Srinivasan<br />
Jayaraman, ‘Wearable locket for remote monitoring’,<br />
�Srinivasan<br />
Jayaraman , Design document for wearable locket<br />
<strong>TCS</strong> Innovation Labs - Delhi<br />
�A<br />
report on ‘enhanced speaker identification system’ by<br />
Mr. Amarendra Kumar Gorai.<br />
�A<br />
report on ’Document Image Segmentation’ by Ashish Khare.<br />
�A<br />
report on ‘Hand gesture application for controlling<br />
entertainment devises’ by Mr. Ashish Khare and Mr. Sujal S Wattamwar.<br />
� Andreij Milenin, B P Gautham, Sharad Goyal, Jan Pilarczyk and<br />
Zbigniew Muskalski, FEM Simulation of wire fracture<br />
phenomena during multi-pass drawing, Wire Journal<br />
International, <strong>2008</strong>, Vol. 41, pp. 93-99.<br />
<strong>TCS</strong> Innovation Labs - Kolkata<br />
�Jaydip<br />
Sen, Arijit Ukil and Debasish Bera, ‘Wireless<br />
Communications- Reaching towards 4G. Technical <strong>Report</strong>.<br />
�Sukriti<br />
Jalali, Tapas Chakravarty and Jaydip Sen,’Trends and<br />
Implications in Embedded Systems Development.’ White<br />
Paper.<br />
�Jaydip<br />
Sen, ‘Cross-Layer Optimization for Multimedia<br />
Communications in Wireless Networks’. Technical <strong>Report</strong>.<br />
�Jaydip<br />
Sen, ‘Security and Privacy in Wireless Networks’.<br />
Technical <strong>Report</strong><br />
�Arijit<br />
Ukil, ‘A Tutorial on OFDMA.’ Technical <strong>Report</strong>.<br />
<strong>TCS</strong> Innovation Labs - TRDDC<br />
�Ravindra<br />
Naik and Hemanth Makkapati. Identifying Functional<br />
Services: a step towards establishing traceability between<br />
code and features. Available in KnowMax<br />
�Ravindra<br />
Naik and Amit Saxena. Automated Extraction of<br />
Architectural and Design Abstractions for Interactive, Legacy<br />
Business Systems. Available on KnowMax<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 99
Contribution to Industry Standards and<br />
Proposals<br />
<strong>TCS</strong> Innovation Labs - Kolkata<br />
Jaydip Sen presented an efficient key management protocol for secure<br />
group communication in the 57th session of IEEE 802.16 working group’s<br />
meeting. The protocol has very low overhead of computation and<br />
communication. The proposal was discussed in the 58th session (Plenary<br />
session) of IEEE 802.16 working group and was recommended for<br />
inclusion in the SDD text of the 802 .16m standard.<br />
<strong>TCS</strong> Innovation Labs – Mumbai<br />
3GPP standards for SMS (Indian Language)<br />
Certain changes made by 3GPP to its SMS standards for including<br />
enhanced encoding schemes for languages not supported by the GSM<br />
default 7-bit alphabet. These changes have significant implications for<br />
India as well. <strong>TCS</strong> Innovation Labs – Mumbai is one of the key contributors<br />
to this standard.<br />
Patents<br />
Patents Granted During the Year<br />
<strong>TCS</strong> Innovation Labs - TRDDC<br />
Abstract Syntax Tree Models (ASTM): OMG plans to develop standards that<br />
would enable transformation of legacy applications to modern<br />
architectures using model-based development. In the ADM (Architecture<br />
Driven Modernization) task force, <strong>TCS</strong> is a lead submitter for ASTM<br />
(Abstract Syntax Tree Model specification). This specification presents a<br />
standard way of representing various programming language constructs.<br />
<strong>TCS</strong>'s proposal for ASTM is based on its CIR (Common Internal<br />
representation) model that it has used to represent various programming<br />
languages like C, COBOL, Java, PL/I, Synergy, Pascal, and very recently<br />
Natural. <strong>TCS</strong>'s CIR is the base on which a joint submission is in progress.<br />
Since September <strong>2008</strong>, <strong>TCS</strong> is the Chair of the Finalization Task Force for<br />
ASTM. Using QVT and ModelMorf, we are building a two-way bridge<br />
between the <strong>TCS</strong>'s internal representation (CIR) and OMG's ASTM standard.<br />
No. Title/Description Country<br />
1 Method and Apparatus for Pattern based Generation of Graphical User Interfaces (GUI) USA<br />
2 Method and Apparatus for Batch Programs Implementation USA<br />
3 Methods for Aligning Measured Data taken from Specific Rail Track Sections of a Railroad with the<br />
Correct Geographic Locations of the Sections India<br />
4 Selective separation of phosphate minerals from other minerals, using aminotris (methylenephosphonic acid),<br />
and diethylenetriaminepentakis (methylenephosphonic acid) as depressants. India<br />
5 A Device for Handling Message Queues India<br />
This brings the total number of granted patents to 42. In addition, <strong>TCS</strong> has over 150 patents pending in multiple jurisdictions, including 58 filed in <strong>2008</strong>-<strong>09</strong>."<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 100
Honours and Awards<br />
� TESCO Innovation Award<br />
� Innovation Award from Ferrari<br />
� mKrishi Wins Wall Street Journal Global Innovation Technology<br />
Award in Wireless Category<br />
� mKrishi wins Golden Peacock Innovation Award – <strong>2008</strong><br />
� Global Certainty IdeaStorm bags InfoWorld 100 Award<br />
� Industry Excellence Award <strong>2008</strong> from Institution of Engineers, India<br />
<strong>TCS</strong> Innovation Labs – Bangalore<br />
Harihara S. G – South Region Finalist TATA Group Innovation Forum May <strong>2008</strong><br />
<strong>TCS</strong> Innovation Labs – Chennai<br />
(Infrastructure)<br />
�Best<br />
Paper Award at IEEE’s MASCOTS Symposium<br />
Prof. Anand Sivasubramaniam, Head of <strong>TCS</strong> Innovation Labs –Chennai,<br />
co-authored and guided his students’ paper on ’Profiling, Prediction, and<br />
Capping of Power Consumption in Consolidated Environments’.<br />
Presented at IEEE International Symposium on ‘Modeling, Analysis and<br />
Simulation of Computer and Telecommunication Systems (MASCOTS)’,<br />
the paper won the Best Student Paper Award.<br />
The paper explores a subject that Prof. Anand has been researching into:<br />
server consolidation and power consumption of co-located applications.<br />
�Best<br />
Paper Award at TENCON <strong>2008</strong>, Hyderabad, India<br />
Ms.Geetha T, Scientist at the <strong>TCS</strong> Innovation Labs – Chennai, has won<br />
the best paper award at TENCON, a premier technical conference of<br />
IEEE covering subjects of electrical & electronic engineering,<br />
computer science and related areas.<br />
Her paper talks about innovative algorithms and designs for power<br />
optimization in Indian electrical networks with increasing renewable<br />
penetration. This paper quantifies the scheduling of pumped storage in<br />
response to price signal as well as prediction error signal. Several<br />
hardware improvements like variable speed drives, four machine storage<br />
topology and combined storage-desalination plant are analyzed.<br />
<strong>TCS</strong> Innovation Labs - Kolkata<br />
�K<br />
S Chidanand & Brojeshwar Bhowmick, Young IT Professional <strong>2008</strong>,<br />
Computer Society of India, Eastern Region<br />
�The<br />
paper entitled ‘A Robust and Fault-Tolerant Intrusion Detection<br />
System’ by Jaydip Sen was selected for the best paper award for being<br />
among the best three papers selected in the 2nd International<br />
Conference on Information Processing (ICIP) held in Bangalore during<br />
August 8-10, <strong>2008</strong>.<br />
�Jaydip<br />
Sen was invited to deliver a talk on ‘Secure Multicast and<br />
Broadcast Communication in the Next-generation Wireless Networks’<br />
in the prestigious ETSI Security Workshop held in Sofia Antipolis, France,<br />
during January 13-14.<br />
<strong>TCS</strong> Innovation Labs – Mumbai<br />
�Bhushan<br />
Jagysi, TPC member for an International Symposium on<br />
Wireless and Pervasive Computing, ISWPC 20<strong>09</strong>, Melbourne, Australia.<br />
�Finalist<br />
of NASSCOM Innovation Award<br />
�Dr.<br />
Arun Pande was selected on the Industrial Advisory Board for Wireless<br />
Communication Engineering & Technology (WCET) certification Program.<br />
�Western<br />
Region <strong>Tata</strong> Innovation Award (PIM2R)<br />
<strong>TCS</strong> Innovation Labs - TRDDC<br />
�Hitesh<br />
Sajnani and Adnan Contrator: Among Top Hundred<br />
Coders in the Western Region<br />
�Pavan<br />
Kumar Chittimalli’s paper on Test-suite Augmentation for<br />
Evolving Software (ASE <strong>2008</strong>) has been given ASE Best Paper award<br />
and an ACM SIGSOFT Distinguished Paper award.<br />
�Pavan<br />
Kumar Chittimalli is serving on Programming Committee of<br />
Testing: Academic and Industrial Conference – Practice and <strong>Research</strong><br />
Techniques (TAIC PART 20<strong>09</strong>). (http://www20<strong>09</strong>.taicpart.org)<br />
�Saptarshi<br />
Majumdar. Awarded Doctorate in Chemical Engineering<br />
from the Indian Institute of Technology, Kharaghpur.<br />
�Dr.<br />
Beena Rai & Dr. Pradip: Khare Award for best paper entitled<br />
‘ Salicylaldoxime Derivatives As Flotation Collectors: Quantum<br />
Mechanics Calculations (Density Functional Theory) For The Design Of<br />
Selective Reagents’ presented during International Mineral Processing<br />
Technology Seminar (MPT-<strong>2008</strong>) at Trivandrum<br />
�Dr.<br />
Satyam Sahay: Promising Innovation Award - Western Region,<br />
<strong>Tata</strong> Group, awarded by <strong>Tata</strong> Quality, Western Region Innovation Forum<br />
for ‘Novel and efficient non-isothermal cyclic processing’<br />
�V.<br />
Sista, P. Nash, Satyam Sahay: Runners-up - ASM-Bodycote Heat<br />
Treating Best Paper Award, awarded by ASM International - Bodycote I<br />
nc. for Our paper on cyclic austempering, which came out of Vivek's<br />
PhD at IIT-Chicago.<br />
�Satyam<br />
Sahay nominated to the editorial board of member of the<br />
editorial board for the ‘Journal of ASTM International’ (JAI), for the period<br />
of <strong>2008</strong>-2011.<br />
�Dr.<br />
Satyam Sahay won ‘Metallurgist of the year <strong>2008</strong>’ from<br />
Ministry of Steel, Government of India<br />
<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 101
ENVIRONMENT<br />
INNOVATION<br />
ESEARCH<br />
TECHNOLOGY<br />
BUSINESS<br />
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