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<strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong><br />

INNOVATION<br />

RESEARCH<br />

BUSINESS<br />

ENVIRONMENT<br />

ENVIRO<br />

TECHNO


In keeping with <strong>TCS</strong>’ commitment to Conserve the Environment<br />

we have published <strong>TCS</strong> <strong>Research</strong> <strong>Report</strong> digitally, saving paper.<br />

Contents<br />

Leading with Innovation in Difficult Times Mr S. Ramadorai, CEO & MD<br />

Business Focus in <strong>TCS</strong> Innovations N. Chandrasekaran, COO<br />

Adding Value to Customers through Innovation K. Ananth Krishnan, CTO<br />

From the <strong>Research</strong> Advisory Board<br />

Expanding the Software <strong>Research</strong> Footprint Prof. Jeffrey Ullman<br />

R&D at <strong>TCS</strong>: A Turning Point? Prof. Krithi Ramamritham<br />

Innovating with Global Relevance Prof. V S Subrahmanian<br />

Innovation Governance Boards<br />

Business Oriented themes<br />

Promote Business Agility<br />

Optimise Enterprise Knowledge<br />

Conserve the Environment<br />

Enhance Health Care<br />

Manage Enterprise Risk and Compliance<br />

IT Oriented themes<br />

Improve Operational Efficiency<br />

Application Development and Management<br />

Engineering and Industrial Services<br />

Simplify and Transform<br />

Foster Information Ubiquity<br />

Enable Understanding of Customers and Markets<br />

Enrich User Experience<br />

Business Unit Labs<br />

<strong>TCS</strong> Innovation Labs - CMC<br />

<strong>TCS</strong> Innovation Labs - Engineering & Industrial Automation<br />

<strong>TCS</strong> Innovation Labs - Retail<br />

<strong>TCS</strong> Innovation Labs - Telecom<br />

<strong>TCS</strong> Innovation Labs - Travel & Hospitality<br />

<strong>TCS</strong> Innovation Labs - Insurance<br />

Innovation Functions<br />

TM<br />

<strong>TCS</strong> Co-Innovation Network (COIN )<br />

Emerging Technology Companies<br />

Strategic Alliances<br />

Academic Alliances<br />

Incubation Group<br />

iGTM, ISU Interface and Integration Lab<br />

iConnect<br />

People<br />

Special Features<br />

<strong>TCS</strong> Top 10 - Quest for the Best Coders<br />

Web 2.0 platforms get together “Smart Mobs” in <strong>TCS</strong><br />

Appendices<br />

Events<br />

Visitors<br />

Publications<br />

Contribution to Industry Standards and Proposals<br />

Patents<br />

Honours and Awards<br />

03<br />

<strong>09</strong><br />

15<br />

16<br />

38<br />

51<br />

62<br />

82<br />

85


USINESS<br />

technology<br />

While the global economy is changing beyond<br />

recognition, innovation and co-innovation<br />

partnerships will help to keep pace with, and stay<br />

ahead of, that change. Historically, <strong>TCS</strong> has shown<br />

the capacity to innovate and lead change.


Leading with Innovation in Difficult Times<br />

S. Ramadorai, CEO & MD<br />

In a challenging environment, <strong>TCS</strong> depends on its capacity to innovate and stay nimble.<br />

This core value is in line with our Group’s vision of being ahead of the curve, investing in<br />

the future and delivering excellence. It is significant that this year the <strong>Tata</strong> Group has been<br />

voted among the most innovative companies in the world (ranked 4th in Asia and 8th in<br />

Europe; ranked 13th in North America).<br />

This has been a tough year for our industry and for our customers. There have been issues<br />

for businesses not only in the financial services industry, but also in telecom, hi-tech and<br />

manufacturing industries. There is an energy crisis looming ahead. Consumer confidence<br />

is plummeting. While the global economy is changing beyond recognition, innovation<br />

and co-innovation partnerships will help to keep pace with, and stay ahead of, that<br />

change.<br />

Historically, <strong>TCS</strong> has shown the capacity to innovate and lead change. We have been able<br />

to adapt quickly to new requirements and changing business scenarios. <strong>TCS</strong> transformed<br />

its operating model in <strong>2008</strong> and redefined markets in order to stay close to customers. We<br />

have also innovated on business and service models. Similarly, our research focus today<br />

has adapted to our customer goals. <strong>TCS</strong> R&D now focuses on several outcomes our<br />

customers desire: increased productivity and efficiency, simplification and transformation,<br />

agility, and risk management.<br />

This is also a good time to speed up learning processes. We believe in applying<br />

technology for learning, information sharing and collaboration at many levels within and<br />

outside the organization - from individuals, to corporations, communities and countries,<br />

on to a global scale.<br />

Our Co-innovation network creates a multi stakeholder community that enables a flow of<br />

ideas, some of them disruptive, anticipating needs in a changing market scenario. We<br />

have been able to leverage our partners’ capabilities not just for creation of intellectual<br />

property, but for innovating on business models and jointly creating and capturing value<br />

across the business value chain. We see great opportunity in leveraging global networks<br />

to address problems in healthcare, the environment and energy.<br />

Rather than looking at the market as a constraining factor, we should look at it as an<br />

opportunity that will spur innovation. It is a time to address issues that our customers<br />

face, to keep us as well as our customers, ahead of competition and to reinforce our<br />

leadership position in the IT industry.<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong><br />

4


ECURITY<br />

Innovation is a key element in <strong>TCS</strong>' ability to deliver<br />

excellence. IT Innovation is no longer just about<br />

technology. We expect it to drive process efficiencies<br />

and trigger business model innovation. We see<br />

technology-process-business models as interlinked and<br />

the need to recast one, catalyzes innovation in the<br />

others. Our customers derive best benefits when we<br />

help IT departments enable new business models.and<br />

end-user experience.


Business Focus in <strong>TCS</strong> Innovations<br />

N.Chandrasekaran, COO<br />

Innovation is a key element in <strong>TCS</strong>' ability to deliver excellence. IT Innovation is no longer<br />

just about technology. We expect it to drive process efficiencies and trigger business<br />

model innovation. We see technology-process-business models as interlinked and the<br />

need to recast one, catalyzes innovation in the others. Our customers derive best benefits<br />

when we help IT departments enable new business models.<br />

This gains urgency in the current scenario. Customers are demanding greater dynamism<br />

from their IT infrastructure and application environment to address current challenges.<br />

<strong>Research</strong> at <strong>TCS</strong> has aligned itself more closely to customer's challenges today- with a<br />

sharp focus on agility and productivity. The theme based approach to research is oriented<br />

to meeting customer expectations both in terms of business and IT. <strong>TCS</strong> full services play<br />

also incorporates R & D initiatives.<br />

This year several of our global customers have lauded <strong>TCS</strong>' innovative solutions and<br />

approaches. We won Ferrari's Innovation Award for “excellent involvement in activities of<br />

design and contribution towards innovation.” TESCO rated our ideas “fantastic” and<br />

awarded us for innovation. We have also won accolades from several other customers<br />

who have used our R and D inputs.<br />

This year <strong>TCS</strong> has won, and influenced numerous customer wins, based on its research<br />

capabilities. SURe, an application for managed evolution of IT plants, from <strong>TCS</strong> Innovation<br />

Labs – TRDDC, is creating an overall vision and strategy for optimization and<br />

transformation of entire IT infrastructure for a telecom major. Corporate Tools Group has<br />

brought to our customers across verticals several tools that can enhance productivity and<br />

reduce costs. MasterCraft – an integrated framework for application development – for<br />

instance has been an enabler for <strong>TCS</strong> Financial Services<br />

We are working with our customers in enabling them to enter emerging markets and<br />

innovate on their business models. The incubation group in the Corporate Technology<br />

Organisation is testing out big bets that will help us enter new markets and create non<br />

linear growth.<br />

<strong>TCS</strong> Co-innovation Network has offered our customers access to leading edge<br />

technologies, options in co innovating, and cost effective ownership models. Several<br />

solutions have been created in collaboration with our COIN partners in emergent<br />

technologies. Compliance solutions, Security applications and Dynamic pricing tools are a<br />

few that have created delight amongst key customers.<br />

Going forward we will draw upon <strong>TCS</strong> Innovation Labs, the Co-innovation network and<br />

other arms of the CTO to increase operational efficiencies and boost business benefits<br />

both for our customers and ourselves<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong><br />

6


ESEARCH<br />

INNOVATION<br />

The <strong>TCS</strong> CTO and R&D Organisation aligns itself<br />

closely to support <strong>TCS</strong>'s business objectives. iConnect,<br />

the Innovations marketing group in <strong>TCS</strong>, owns the<br />

mission of facilitating better communication between<br />

the CTO and R&D organization, and all of <strong>TCS</strong>'s<br />

internal and external stakeholders.


Adding Value to Customers through Innovation<br />

K Ananth Krishnan, CTO<br />

The <strong>TCS</strong> CTO and R&D Organisation aligns itself closely to support<br />

<strong>TCS</strong>'s business objectives. iConnect, the Innovations marketing<br />

group in <strong>TCS</strong>, owns the mission of facilitating better<br />

communication between the CTO and R&D organization, and all<br />

of <strong>TCS</strong>'s internal and external stakeholders. The Innovations Go-tomarket<br />

team supports our sales teams to win new business. The<br />

ISU interface works on creating solutions based on R&D from the<br />

Innovation Labs and our Co-Innovation partners. Co-Innovation<br />

comes alive for our customers in 'Co-Innovation Days' held for<br />

each strategic customer.<br />

Our Co-innovation Network continues to expand, forging new<br />

alliances. We have created stronger links with Indian Institutes of<br />

Technology; we are working with several startups on leading edge<br />

solutions in GPRS and RFID (for asset tracking), Analytics (for<br />

dynamic pricing), and Web 2.0 (Enterprise networking and<br />

collaboration) for our customers; and we are also studying our<br />

own carbon footprint, to further our internal green initiative, with<br />

TM<br />

several <strong>TCS</strong> COIN partners. We continue to help customers create<br />

their own innovation networks based on our network.<br />

The CTO Incubation Group, focusing on big bets from 'Inception<br />

to Implementation,' has made good progress with solutions and<br />

services in the areas of advertising ecosystems, mobile valueadded<br />

services and digital devices. The Corporate Tools group<br />

promotes the use of tools and enables our business units to<br />

deliver continuously improving productivity and quality of<br />

services to our customers.<br />

Internally, <strong>TCS</strong> CTO and R&D sponsored several initiatives to foster<br />

<strong>TCS</strong>'s culture of innovation. The <strong>TCS</strong> Top10 coding challenge,<br />

which was open to associates across organizational units in the<br />

enterprise, created a buzz among programmers in every region<br />

and geography. Web 2.0 platforms such as JustAsk and IdeaMax<br />

were deployed to capture tacit knowledge as well as innovative<br />

ideas within the enterprise and were eagerly adopted.<br />

Our R&D organization has grown. We have more than doubled the<br />

number of PhDs in <strong>TCS</strong> R&D and have attracted top talent from<br />

notable universities across the world. Our research internship<br />

program brings interns from many world class universities to our<br />

labs.<br />

We have hosted, and participated in, several events creating a rich<br />

and interactive environment for our researchers. The 7th <strong>TCS</strong><br />

Excellence in Computer Science Week (TECS Week 20<strong>09</strong>) was held<br />

at the <strong>TCS</strong> Innovation Labs - TRDDC with experts of international<br />

repute delivering a series of lectures. Senior <strong>Research</strong>ers from <strong>TCS</strong><br />

Innovation Labs were a part of the prestigious Stanford<br />

Engineering Symposium, India. <strong>TCS</strong> Academic Interaction Meet –<br />

Sangam – held its 10th conclave this year and showcased<br />

innovation at <strong>TCS</strong>. The delegates, heads from noted institutions of<br />

research and higher education, visited several <strong>TCS</strong> Innovation<br />

Labs. TACTiCS - <strong>TCS</strong> Technical Architects' Conference, was held in a<br />

distributed, “Green” format this year and had over 500 delegates in<br />

4 events held across 35 locations connected by collaboration<br />

tools, video conferencing, and even a 'Second Life' presence.<br />

This year has been a watershed year with respect to Intellectual<br />

Property creation. We have redefined our IP strategy with a view<br />

to building a stronger portfolio for future monetization,<br />

collaboration and risk mitigation. We have been granted 42<br />

patents so far in multiple country jurisdictions, and another 190+<br />

are in various phases of approval.<br />

Our efforts have won many awards. <strong>TCS</strong> Mobile Agro Advisory<br />

Solution won the Wall Street Journal Innovation Technology<br />

Award for <strong>2008</strong> in the wireless category and the Golden Peacock<br />

Innovation Award. Scientists from <strong>TCS</strong> Innovation Labs won <strong>Tata</strong><br />

Innovation Day Awards. Infoworld ranked <strong>TCS</strong>'s Global Certainty<br />

IdeaStorm in its list of Top 100 Innovative IT Projects. Many of our<br />

researchers and Scientists have won individual laurels and awards<br />

– a notable example is that Dr M Vidyasagar was awarded IEEE's<br />

prestigious Control Systems Award for <strong>2008</strong>.<br />

This year saw greater participation by <strong>TCS</strong>'s CTO and R&D<br />

organization in <strong>Tata</strong> group's innovation efforts: we linked up<br />

TM<br />

through <strong>TCS</strong> COIN to group companies on various projects;<br />

including those that helped build visibility like the launch of the<br />

social networking features for the <strong>Tata</strong> Nano portal. Many of our<br />

scientists have been closely involved with <strong>Tata</strong> CRL's EKA, which<br />

was rated Asia's fastest and the world's fourth fastest 'super'<br />

computer.<br />

I look forward to exciting innovations and more oppportunities to<br />

add value to our businesses and to all our stakeholders.<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong><br />

8


ESEARCH<br />

technology<br />

I am excited to see <strong>TCS</strong> becoming a leading player<br />

in the world of technology innovation and<br />

invention. The core business of <strong>TCS</strong> has spawned<br />

research into some of the hardest and most<br />

important research areas of computer science.


Expanding the Software <strong>Research</strong> Footprint<br />

Prof. Jeffrey Ullman, <strong>Research</strong> Advisory Board Member<br />

It has been a distinct honor and a great pleasure to serve on the<br />

<strong>Research</strong> Advisory Board (RAB) of <strong>TCS</strong> since late in 2007, along<br />

with old friends and colleagues Profs. Krithi Ramamritham and VS<br />

Subrahmanian. The time of my service on the RAB is one in which<br />

<strong>TCS</strong> has expanded greatly its footprint in computer-science<br />

research. I am excited to see <strong>TCS</strong> becoming a leading player in the<br />

world of technology innovation and invention.<br />

The core business of <strong>TCS</strong> has spawned research into some of the<br />

hardest and most important research areas of computer science.<br />

<strong>TCS</strong>’s experience creating software applications across the full<br />

spectrum of industries has engendered novel research into the<br />

problem of understanding large families of similar applications<br />

and making it easier for software engineers to create such<br />

applications efficiently. The requirement for quality and reliability<br />

of <strong>TCS</strong> software products has led to world-leading efforts in tools<br />

for software analysis, requirements engineering, and<br />

management of the software life cycle. Work in each of these<br />

areas is extremely challenging, and progress depends on an<br />

intimate understanding of software products and the processes<br />

by which software is created.<br />

But all technology companies need to evolve and look for new<br />

opportunities, while maintaining what has gone before. Thus, it is<br />

especially interesting to see the recent efforts to explore new<br />

areas of research, especially work that addresses the most<br />

important societal needs. A major effort will help farmers be more<br />

productive by introducing information technology in rural areas. I<br />

can see the opportunity not only to improve the management of<br />

agriculture, but to change the lives of the villages through the<br />

introduction of the sort of information access that city-dwellers<br />

take for granted today.<br />

The research team also is tackling many of the most important<br />

scientific problems for the future. Both the science of Biology and<br />

much of Medicine depend on advances in computer algorithms<br />

and computer applications. These advances range from managing<br />

health-care records --- requiring data integration technology, a<br />

high level of security, and advances in management of privacy ---<br />

to analyzing how human genes and the products of genes relate<br />

to disease.<br />

Providing each human being with adequate and inexpensive<br />

energy is another grand challenge. While much of the energy<br />

problem requires physical science and engineering, I am<br />

impressed with how <strong>TCS</strong> research has attacked those portions of<br />

the problem, such as computer management of the electrical grid<br />

and computer management of home and office energy use, that<br />

are addressable through computer science.<br />

A third important direction is the evolution from home/office<br />

computing to computing as a utility. This innovation has the<br />

potential to provide consumers with new capabilities and lifestyle<br />

improvements. Through concentration of resources at computing<br />

clouds and mass storage devices, it also has the potential to make<br />

computing far more energy efficient at far lower cost to the<br />

consumer. Though the field is in its infancy, I believe great<br />

opportunities lie in this direction for <strong>TCS</strong>, its research arm, and its<br />

customers.<br />

Please accept my greetings and my wishes for even greater<br />

success in 20<strong>09</strong> for all on the <strong>TCS</strong> research team.<br />

Jeffrey Ulman, Ph.D. in Electrical Engineering, Princeton Univ., 1966.<br />

Prof. .Jeffrey Ullman is the CEO of Gradiance Corp. Stanford CA USA.<br />

He is on the <strong>Research</strong> Advisory Boards and Panels of reputed<br />

technology organizations. He is the author / coauthor of 16 books<br />

and 170 technical publications.<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong><br />

10


FFICIENCY<br />

technology<br />

Developing solutions for real-world problems will<br />

demand that researchers and engineers from erstwhile<br />

independent areas – each with its own terminology,<br />

methodology and culture – (be encouraged to) come<br />

together, to exploit each other's inherent strengths and<br />

research faculties, and collaboratively tackle issues.


R&D at <strong>TCS</strong>: A Turning Point?<br />

Prof. Krithi Ramamritham, <strong>Research</strong> Advisory Board Member<br />

High-technology institutions the world over are having to transform themselves into<br />

organizations with greater commitment to innovating for the social and economic<br />

benefits of their stakeholders. For the Indian IT industry majors, who have historically<br />

focused on the business of providing software-as-a-service, this would mean a conscious<br />

departure from the past. Self-assessment and introspection, along with external pressures<br />

as well as incentives are called for. Today’s problems demand a multi-disciplinary<br />

problem-solving approach, especially given the concurrent concerns about financial<br />

viability, environmental sustainability, safety & privacy properties of any new technology.<br />

Developing solutions for real-world problems will demand that researchers and engineers<br />

from erstwhile independent areas – each with its own terminology, methodology and<br />

culture – (be encouraged to) come together, to exploit each other’s inherent strengths<br />

and research faculties, and collaboratively tackle issues.<br />

For research and development at <strong>TCS</strong> to flourish, a large multiplying effect must be<br />

associated with the researchers’ efforts. To be fruitful in these efforts, we need to ensure<br />

that the “support systems” are at par with the needs. This requires that the organization<br />

fund beyond the usual, expect more than the obvious, encourage the “can-do” dreamers<br />

and entertain risky propositions. This calls for bold leadership and vision, one which can<br />

see opportunity in adverse times and capitalize on it. There can't be a better time for <strong>TCS</strong><br />

to rise up to the task of externalizing its innovative potential.<br />

It is heartening to see visible impact of similar thinking within <strong>TCS</strong>. This exercise has been<br />

in progress at <strong>TCS</strong> for some time now, and has already resulted in the establishment of its<br />

Innovation Labs. I am happy to note that <strong>TCS</strong> is putting in place a number of processes<br />

that will help identify multi-disciplinary theme-based R&D programs with well-defined<br />

targets and deliverables. The highly visible innovations of the “life sciences group”,<br />

involving scientists with varied skills is a laudable example of this endeavour.<br />

Also essential is the necessity to intensify fundamental research programs with a view to<br />

setting up an R&D philosophy that is commensurate with its status as the Numero Uno of<br />

Indian IT and as a means to attracting top researchers to be part of its R&D future.<br />

Finally, today, with the country on an economic upswing and substantial demographic<br />

expansion, expectations are on the rise, as is the appreciation for home grown<br />

technology. Our people are increasingly expecting our IT powerhouses to turn their<br />

attention inwards. E-governance projects executed by <strong>TCS</strong> have already made a difference<br />

to many citizens of India. It is time to nurture a distinctly indigenous research culture as<br />

well.<br />

Prof. Ramamritham received the Ph.D. in Computer Science from the University of Utah and<br />

then joined the University of Massachusetts. He is currently at the Indian Institute of<br />

Technology Bombay (IITB) as the Vijay and Sita Vashee Chair Professor in the Department of<br />

Computer Science and Engineering. He is currently serving as Dean (R&D) of IITB.<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong><br />

12


LOBAL<br />

INNOVATION<br />

TM<br />

<strong>TCS</strong> 's Co-Innovation Network (COIN ) has coalesced the<br />

strengths of an extraordinary collection of world class<br />

abstract thinkers from the finest academic institutions with<br />

the vast experience of seasoned industry professionals and<br />

customer representatives who understand both the practices<br />

and the needs of industry and governments worldwide.


Innovating with Global Relevance<br />

Prof. V S Subrahmanian, <strong>Research</strong> Advisory Board Member<br />

The world’s first ink.<br />

The world’s first shipping dock.<br />

The game of chess.<br />

The number zero.<br />

For a couple of millennia, India has developed outstanding<br />

discoveries and inventions that have revolutionized the way we<br />

communicate (ink), the way we travel and transport goods<br />

(shipping docks), the way we entertain ourselves (chess), and the<br />

way we conduct financial transactions (the number zero).<br />

Innovation knows no national or international boundaries, no<br />

scientific stovepipes, and no fear of criticism. Over the last 10<br />

years, <strong>TCS</strong> has recruited an outstanding group of innovative<br />

thinkers from around the world who understand that the world’s<br />

best corporate R&D cannot be isolated from its customers, cannot<br />

be isolated discipline by discipline, and must transcend the<br />

artificial boundaries that exist between scientific and engineering<br />

disciplines. Computer scientists, economists, engineers, and<br />

politicians cannot single handedly solve the world’s economic<br />

problems on their own. The world’s energy crisis cannot be solved<br />

even by the finest power engineers on earth.<br />

TM<br />

<strong>TCS</strong> ‘s Co-Innovation Network (COIN ) has coalesced the<br />

strengths of an extraordinary collection of world class abstract<br />

thinkers from the finest academic institutions with the vast<br />

experience of seasoned industry professionals and customer<br />

representatives who understand both the practices and the needs<br />

of industry and governments worldwide.<br />

Whether they are addressing the problems of rural Indian farmers<br />

(as in the ambitious mKrishi project described on page 43of this<br />

report), or the need to protect ordinary citizens from the bane of<br />

terrorism through the use of multimedia surveillance (page 50 of<br />

this report), <strong>TCS</strong> scientists and engineers are pioneering “out of the<br />

box”, interdisciplinary thinking that is focused on solving major<br />

problems. Visionary products such as mKrishi bring together a<br />

team of experts on agriculture, weather and climatic forecasting,<br />

supply chain management, and farm economics so that the best<br />

advice can be provided to farmers at the right time, so that they<br />

consistently make the best choices. <strong>TCS</strong> Innovation Labs - Delhi’s<br />

project on multimedia surveillance offers the hope that airports<br />

and multinational corporations’ physical locations can be<br />

monitored – in real time – for suspicious activity that might harm<br />

innocent people. It brings together experts in civil aviation,<br />

transportation, signal processing, and computer science together<br />

to help fight terrorism. <strong>TCS</strong>’s innovative Pay as You Drive insurance<br />

research would allow insurance companies to track how far<br />

customers drive per month and bill them based on the distance<br />

they drive. Soon, such innovative insurance plans will track driver<br />

behavior, rewarding good drivers with low premiums and bad<br />

drivers with higher premiums. The incentive to drive sensibly<br />

would be high, saving countless lives per year.<br />

The ability to take on globally relevant problems is a hallmark of<br />

<strong>TCS</strong> research. By consistently assembling the right multidisciplinary<br />

teams of individuals who understand customer needs<br />

and represent the top echelons of their individual professions, <strong>TCS</strong><br />

<strong>Research</strong> has shown signs of extraordinary vision which, I believe,<br />

will help address global corporate and societal problems over the<br />

next decades, transforming it into one of the dominant research<br />

power-houses of the 21st century.<br />

V.S. Subrahmanian is Professor of Computer Science and Director of<br />

the University of Maryland’s Institute for Advanced Computer Studies.<br />

He is the author of over 100 journal papers in computer science and<br />

related fields and is one of ISIHighlyCited.com’s most highly cited<br />

authors in computer science. In addition to being a member of <strong>TCS</strong>’s<br />

<strong>Research</strong> Advisory Board, he serves on the Board of Directors of the<br />

Development Gateway Foundation. He has served on advisory<br />

boards for the US Government as well as several companies.<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong><br />

14


Innovation Governance Boards<br />

<strong>Research</strong> Advisory Board (RAB)<br />

�Krithi<br />

Ramamritham, Dean – R&D, IIT Bombay<br />

�Jeffrey<br />

D Ullman - Emeritus Professor – Stanford University<br />

�VS<br />

Subrahmanian, Director – UMIACS – University of Maryland<br />

The Corporate Technology Board (CTB)<br />

The CTB consists of the R and D Committee, Innovation Lab Heads and Business Unit<br />

representatives, and is chaired by the Chief Technology Officer.<br />

R and D Committee<br />

Anand Sivasubramaniam<br />

Gautam Shroff<br />

Harrick Vin<br />

M Vidyasagar<br />

Rajesh Manshramani<br />

Lab Heads<br />

Anand Sivasubramaniam<br />

Arun Bahulkar<br />

Arun Pande<br />

BalaMurali P<br />

Debasis Bandyopadhyay<br />

Gautam Shroff<br />

Gautam Sardar<br />

Harrick Vin<br />

Kesav Nori<br />

M Vidyasagar<br />

Pradip<br />

Rajesh Manshramani<br />

Ashok Krish<br />

Business Unit Nominees to CTB<br />

Alok Kumar (Internal IT)<br />

Anantha Sekar (GCP)<br />

Behram Sethna (Telecom)<br />

Hasit Kaji (Energy & Utilities)<br />

Ian Pitt (<strong>TCS</strong> FS)<br />

Krishnaswamy Srinivasan (BPO)<br />

Phani Sistu (EIS)<br />

S Narasimhan (HR& OD)<br />

Santosh Mohanty (TEG)<br />

CTO Function Heads<br />

K Padmanabhan (ISU Interface)<br />

Shashi Bhushan (TEG Interface & iGTM)<br />

Balaji Ganapathy (CTO HR)<br />

Gautam Shroff (<strong>TCS</strong> COIN)<br />

Anita Nanadikar (Incubation Group)<br />

Madhura Wagh ( CTO Marketing and iConnect)<br />

Vijayalakshmi Gopal (Corporate Tools Group)<br />

S. Santhanakrishnan (Integration Lab, Strategic Alliances – COIN)<br />

Ajoy Mallik (VC – COIN)<br />

Vipul Shah (Academic Alliances – COIN)<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong><br />

15


Themes


Themes<br />

This year, research at the <strong>TCS</strong> Innovation Labs gained<br />

a clear focus on current and future customer needs. In each<br />

domain and technology we review customer ‘jobs-to-bedone’,<br />

pain points, current and future needs and use these<br />

as springboards for research.<br />

Our research and our solution frameworks are aligned to<br />

outcomes which we spell out as “themes”.<br />

Five themes of research address business,<br />

organizational and social goals:<br />

�Promote<br />

Business Agility<br />

�Optimise<br />

Enterprise Knowledge<br />

�Conserve<br />

the Environment<br />

�Enhance<br />

Health Care<br />

�Manage<br />

Enterprise Risk and Compliance<br />

The other five themes address key expectations<br />

from IT:<br />

�Improve<br />

Operational Efficiency<br />

Application Development and Management<br />

Engineering & Industrial Services<br />

�Simplify<br />

and Transform<br />

�Foster<br />

Information Ubiquity<br />

�Enable<br />

Understanding of Customers and Markets<br />

�Enrich<br />

User Experience<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 17


Promote Business Agility<br />

“As businesses grow, it is imperative to provide scalable IT solutions with acceptable<br />

response times for end users. In <strong>2008</strong>-<strong>09</strong>, we have made significant advances in creating<br />

technology prototypes in our low latency lab for ultra high throughput and ultra low latency in<br />

the financial services market. This has been very well complemented by the use of performance testing<br />

frameworks that we have created for IT departments for all business verticals in <strong>TCS</strong>, in order to deliver high<br />

quality in the least amount of the time. The performance testing frameworks bridge the gaps between<br />

development/test and production environments, focus on reduction of cycle time in the performance<br />

testing process, and allow integration with popular load testing tools. The coming year will not only focus<br />

on all of these initiatives but also expand in the areas of multi-core for IT and software robustness, with the<br />

preliminary investigations having already been done this year.”<br />

We refer to business agility as the ability for IT systems of<br />

businesses to scale to meet the needs of rapid business growth.<br />

The last several years have seen an ever increasing demand on<br />

higher business throughput and lower latencies to end users. In<br />

the financial services sectors, latencies are down to milliseconds.<br />

The newer brand of multi-core servers has provided for vertical<br />

scalability but the downside is that CPU speeds are not increasing,<br />

which calls for a relook at the way legacy systems work. While<br />

businesses wish to grow fast, there can be no reduction in quality<br />

of service to end users. Creating a replica of a production<br />

environment for the purposes of testing is an impossible<br />

necessity. At the same time we also need to ensure that time to<br />

market of newer applications is as short as possible with the ideal<br />

situation being zero timefrom requirements to deployment. We<br />

address these challenges through solutions that we have created<br />

in <strong>TCS</strong> Innovations Labs. <strong>TCS</strong> has also contributed to research on<br />

business agilityat MIT Sloan School of Management.<br />

Low Latency Lab Innovations<br />

Rajesh Mansharamani, Head, <strong>TCS</strong> Innovation Labs - Performance Engineering,<br />

Theme Owner - Promote Business Agility<br />

<strong>TCS</strong> Low Latency lab has been created jointly with various<br />

hardware and software vendors. The first initiative in this lab has<br />

been to address the needs of the financial services industry for<br />

solutions that scale to hundreds of thousands of order messages<br />

per second at sub millisecond latency. We have successfully<br />

created and demonstrated solutions that perform order matching<br />

in excess of one million orders per second with 1:1 order to trade<br />

ratios and higher, and route point to point messages in excess of<br />

one million messages per second. The matching engine has<br />

evolved after several years of R&D and it uses <strong>TCS</strong>’s proprietary inmemory<br />

data structures to process an entire day’s orders (as of<br />

current stock exchange volumes in Asian markets) in less than 10<br />

seconds, while running as a single thread on a laptop.<br />

These innovations are being patented. A complete end to end<br />

stock exchange messaging prototype for algorithmic trading was<br />

built for a European customer around these innovations, which on<br />

commodity servers clocked in excess of 200,000 messages per<br />

second at sub millisecond end to end latency. The messaging<br />

prototype was then systematically tuned on the latest generation<br />

Intel multi-core servers to clock in excess of 350,000 messages per<br />

second on a single server. The prototype incorporates a full<br />

schematic of a stock exchange with standby components acting<br />

as message subscribers. These innovations are now being<br />

incorporated into <strong>TCS</strong> B? NCS Market Infrastructure Trading<br />

solution.<br />

Agility in Performance Engineering<br />

While there is considerable scope for innovation in technologies<br />

for high performance, there is an equally important area of tools<br />

and technology for incorporating high performance in the<br />

software development and maintenance lifecycle. One of the<br />

biggest pain points in the IT industry today is that performance<br />

testing yields optimistic results as compared to what really<br />

happens in production. This is because of significant gaps<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 18


etween test and production environments, and very aggressive<br />

time to market schedules. To incorporate agility in the<br />

development cycle, <strong>TCS</strong> has created network and database<br />

emulators so that developers can transparently experience the<br />

size of a production environment at the time of development or<br />

unit testing. The WAN emulator (WANem) that we have created<br />

has been released to open source at<br />

http://wanem.sourceforge.net and it has been downloaded more<br />

than 60,000 times worldwide. WANem allows for easy replication<br />

of WAN characteristics such as latency, bandwidth, jitter, and<br />

packet and connection loss, and fits in seamlessly into a LAN.<br />

Similarly, we have created a database production emulator that<br />

allows one to emulate production database volumes on a<br />

development database environment. The emulator grabs queries<br />

in transit and delays them as if they would be running on larger<br />

database volumes. The emulator provides an interface to input<br />

projected number of rows per large table in the database, and one<br />

can also specify statistics of data distribution in the table.<br />

Empirical models have been built and tested on a number of<br />

applications to ensure that the estimation of query execution time<br />

is correct up to an order of magnitude. These emulators have<br />

proven very successful in risk mitigation of large system<br />

deployment both within <strong>TCS</strong> internal systems and client sites. In<br />

particular, a very large healthcare provider could clearly see where<br />

its database solution was a limitation and take corrective action<br />

early enough during the development cycle.<br />

While emulation helps to improve the quality of software being<br />

delivered during development and test, we also need to ensure<br />

that the test cycle time is fast enough to meet aggressive delivery<br />

deadlines. A lot of time in performance testing goes into test<br />

execution and analysis, as well as report preparation. To address<br />

these gaps, we have created a performance test framework called<br />

FASTEST. This framework allows common load testing tools to be<br />

integrated into the test cycle, incorporates the emulators<br />

mentioned above, provides holistic monitoring and analysis both<br />

across the network and within the servers, provides scheduling<br />

facilities to improve test cycle throughput, and provides for<br />

automatic report generation. FASTEST brings about a complete<br />

project management perspective into performance testing, and<br />

one can historically review past tests as well as track progress of<br />

the current test cycles.<br />

A number of proofs of concept have been done around FASTEST<br />

and a stable release of this tool is planned to be released before<br />

the end of <strong>2008</strong>-<strong>09</strong>. Plans are in progress to incorporate several<br />

transformational features. For example, to extrapolate test results<br />

so that tests run on small number of users can form the basis for<br />

estimating response time and throughput for a desired larger<br />

number of users. Another important target is to incorporate open<br />

source scripting tools. The FASTEST framework segregates<br />

scripting from execution and analysis, such that any popular load<br />

testing tool can be used for scripting, but execution controls are<br />

simplified and analysis reports are automatically generated. R&D<br />

is being planned for auto optimization as part of FASTEST in the<br />

long term.<br />

<strong>TCS</strong> InstantApps Technology<br />

Time to market is one of the biggest challenges faced by the IT<br />

industry. The entire lifecycle of requirements specifications by<br />

users, business to system architecture and design by various<br />

architects, coding by programmers, testing by testers, and<br />

deployment by infrastructure experts takes it toll due to the rigour<br />

of the underlying processes and the multitude of personalities<br />

involved. How much simpler would all this be if business users<br />

could themselves define their requirements over the screen and<br />

get it deployed in production without writing a single line of<br />

code? This is exactly what <strong>TCS</strong> InstantApps Technology is all about.<br />

Through several years of research, <strong>TCS</strong> has created a platform for<br />

creating applications with no coding required along with hooks to<br />

integrating external business logic as well. The patented platform<br />

called <strong>TCS</strong> InstantApps Technology cuts down the cycle time of<br />

requirements, architecture, design, coding, testing and also<br />

deployment. Changes can be made while the application is<br />

running. A number of commonly used application behaviour<br />

patterns are available through drag and drop along with standard<br />

validations. Business users can easily extend and modify<br />

functionality with minimal effort, and no code. Business process<br />

definition and execution through workflow, as well as simple data<br />

manipulation through a visual language is included. Finally, <strong>TCS</strong><br />

InstantApps Technology is a multi-tenant platform wherein many<br />

independent applications can be configured within the same runtime<br />

instance, thereby bringing economies of software-as-aservice<br />

style development to applications deployed within an<br />

enterprise as well.<br />

Building a Platform for Agility:<br />

<strong>Research</strong> at MIT Sloan School of<br />

Management<br />

<strong>TCS</strong> is a patron member of MIT Center for Information Systems<br />

<strong>Research</strong> (CISR) at MIT Sloan. MIT CISR has defined business agility<br />

as the use of existing IT, people, and process capabilities to<br />

generate new business value while limiting cost and risk. Earlier<br />

research at MIT CISR found that enterprise architecture maturity<br />

could enhance organizational agility. This research made the<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 19


argument that the role of IT in creating business agility was to<br />

build a reusable foundation of IT-enabled business processes. The<br />

reusable foundation gives a firm the agility to launch new<br />

products, introduce business model changes, engage in<br />

continuous improvement, and acquire and divest businesses.<br />

They are currently exploring how companies are leveraging their<br />

digitized process platforms to empower decision making<br />

throughout the organization. Agility typically demands rapid<br />

decision making, but IT and business leaders have found that<br />

accumulating valuable decision making information, making it<br />

accessible, and then using it effectively is an enormous<br />

organizational challenge.<br />

New Areas of Focus<br />

During <strong>2008</strong>-<strong>09</strong>, we have done pilots on two important areas that<br />

we will be investing into during 20<strong>09</strong>-10. First is multi-core for IT,<br />

wherein we have been conducting pilots to build and evaluate<br />

methodologies and tools for enabling IT applications to effectively<br />

use multi-core servers that will provide tens of cores on a single<br />

server. The pilots have proven very successful for legacy batch<br />

transformation with simple and minimal modifications. Second is,<br />

software robustness, wherein we have done pilots to address<br />

issues pertaining to software aging and rejuvenation. In particular,<br />

we are addressing memory leaks and ensuring how multiple JVMs<br />

can be run in parallel so that applications are always running with<br />

proactive rebooting of JVMs.<br />

Rajesh Mansharamani<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 20


Optimise Enterprise Knowledge<br />

Dr. Gautam Shroff, Head, <strong>TCS</strong> Innovation Labs - Delhi,<br />

Theme Owner - Optimise Enterprise Knowledge<br />

“Information access and social networking over the Web are becoming as ubiquitous in<br />

modern society as telephony and electricity. The challenge is to bring these experiences to<br />

the workplace, so that enterprise data is easy to access and, co-creation of value with customers<br />

is enabled. Our research in natural language processing, search, Web 2.0, and the 3D Internet is aimed at<br />

applying these technologies to improve the creation, availability, and dissemination of enterprise<br />

knowledge across organizational and societal boundaries”.<br />

The corporate IT department has traditionally been the guardian<br />

of an enterprise’s information, and responsible for its security,<br />

accuracy, and availability. IT has traditionally dealt with structured<br />

information using databases. Apart from information critical to<br />

running an organization, we have increasingly come to recognize<br />

that significant value lies untapped in the vast amounts of<br />

unstructured information continuously generated and archived<br />

by modern enterprises, as well as tacit experience and expertise<br />

available with the people in an organization. Over the years,<br />

traditional IT principles have been repeatedly applied in attempts<br />

at ‘knowledge management’, to harness and make use of<br />

unstructured information as well as tacit knowledge; it is now<br />

widely accepted that many of these approaches have simply not<br />

worked.<br />

At the same time, we are now firmly in the Internet age –<br />

everyone uses a search engine, ‘to Google’ is a verb now, and one<br />

can find whatever one wants about anything by simply typing<br />

into that friendly little search box. But one comes to work and the<br />

world changes – suddenly important business critical information<br />

is not available to this now familiar friend; instead there are a<br />

myriad of confusing IT applications and it is virtually an art to<br />

figure out what information lies in which system, each with its<br />

peculiar retrieval mechanism, access rules and terminology! ‘Why<br />

can’t we Google the enterprise?’ Further, social networks have<br />

become part of an entire generation’s way of life – yet when one<br />

wants to find the ‘right’ person to help with a pressing business<br />

project need, the corporate world offers no equivalent – ‘why can’t<br />

social networking work inside an enterprise?’<br />

What does it feel like when suddenly a highly relevant<br />

advertisement pops up while typing a friendly e-mail – who’s<br />

watching over the shoulder? Eerie, but useful! Why search at all?<br />

Why can’t the information or application’s services that we need<br />

come to us when we need them most, without us having to ask? If<br />

one is creating a report and types incorrect information, why can’t<br />

this be corrected just as a spell checker corrects our spellings?<br />

These questions, while intriguing, are all unsolved as yet, and the<br />

technology required is actively being explored through many<br />

research projects such as the <strong>TCS</strong> Innovations Lab that has created<br />

a number of social networking frameworks targeted at bringing<br />

these concepts within enterprises and large organizations, Knome<br />

is creating an integrated social networking framework for building<br />

an enterprise knowledge ecosystem, and idea management<br />

solution—Idefix—among others. Some of these frameworks have<br />

been applied in customer projects for creating next generation<br />

digital learning management systems.<br />

Digital distance education and collaboration is potentially a<br />

disruptive trend that is likely to become increasingly relevant, as<br />

travel becomes restricted in a contracting global economy and an<br />

uncertain security environment. We are utilizing our research in<br />

Semantic Multimedia Search towards enhancing Web 2.0 styled<br />

digital learning systems with facilities for multimedia annotations,<br />

authoring and personalized delivery, using and augmenting<br />

content even from public video sharing platforms such as<br />

YouTube. The aim is to work towards a next generation digital<br />

education platform that can support new business models in the<br />

education sector and make corporate learning effective through<br />

continuing education and collaboration.<br />

Collaboration across distances is a critical aspect of improving the<br />

knowledge levels in an organization. Web 2.0 tools are being<br />

increasingly used for this, but to take it to a new paradigm, talk of<br />

Web 3.0 – which could be 3D, using virtual worlds such as Second<br />

Life and its commercial and open source variants. Our exploratory<br />

research in graphics and 3D Internet is now crystallizing as the<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 21


‘Virtual Collaboration’ research project where we aim to use<br />

available virtual world platforms for enterprise collaboration and are<br />

also creating a specialized virtual world platform integrated with<br />

Web 2.0 and emerging unified communications tools, optimized for<br />

enterprise collaboration.<br />

Returning to our earlier question – “why can’t we Google the<br />

enterprise?”, we propose a new research project in ‘Federated<br />

Enterprise Information Retrieval’, which will add a level of search and<br />

alert capability that integrates structured and unstructured data, and<br />

move towards automatically learning relationships based on data<br />

content; this project will reuse and build on technical ideas from our<br />

earlier work on the Natural Language Processing system (NATAS) for<br />

question answering, and integrate with search technology leveraging<br />

and building on open source tools extending these for structured<br />

data using techniques currently in the research domain.<br />

Specific Projects<br />

These research projects are to investigate and build techniques to<br />

leverage the power of social networks and unified enterprise search,<br />

to enable collaborative teamwork, intelligent work assistance<br />

framework, and interactive digital learning systems.<br />

Knome – Knowledge Ecosystem<br />

Enterprise knowledge has traditionally been restricted to<br />

documents, taxonomies and workflow. The arrival of social software<br />

on the consumer Internet and, the knowledge ecosystem it has<br />

fostered due to its participative, collective and freeform nature<br />

(wikis, blogs etc), have made enterprise knowledge management<br />

an archaic practice. Knome is an integrated, extensible platform that<br />

brings the best of consumer Web 2.0 knowledge patterns, such as<br />

�Social<br />

Q&A<br />

�Collaborative<br />

Ideation<br />

�Debates<br />

�Blogs<br />

�Wikis<br />

�Multimedia<br />

(documents, audio/video podcasts)<br />

�Microblogging<br />

(such as Twitter)<br />

These are built around a core framework that allows social<br />

networking, a reputation (karma) mechanism and a powerful<br />

search. A unique differentiator in Knome is its powerful crossreferencing<br />

trackback system, which constantly monitors content<br />

created and unearths similarities and connections between<br />

different types of content. For example, as and when a wiki page is<br />

being created and populated with content, the system will<br />

automatically pull related blog posts, ideas, questions, and media,<br />

without the user requiring to manually search and link them.<br />

Another unique feature is the semi-automated tagging mechanism.<br />

All content, in addition to being manually tagged, can also be<br />

automatically tagged using a word/term frequency algorithm (that<br />

uses the Porter Stemming algorithm). This is done to keep the<br />

quality of tags uniform.<br />

Knome has received a promising market response, with the small<br />

and medium businesses and several large customers doing pilots at<br />

the moment. The roadmap, going forward, will be to build custom<br />

verticalized extensions of Knome, such as for Learning Management<br />

Systems, or for social extranets.<br />

Idefix – Innovation Management<br />

Harnessing the collective intelligence of a large group of employees<br />

to drive process improvements and foster a culture of innovation<br />

requires more than just a straightforward ’Idea Box’ type setup that<br />

most enterprises tend to have.<br />

Idefix is a Web 2.0 styled idea management solution and an end-toend<br />

innovation lifecycle enabler that allows employees to submit,<br />

vote, comment, bet (idea markets), plan and implement ideas in a<br />

participatory ecosystem. The platform also enables senior<br />

management to influence the Idea selection and implementation<br />

process in powerful ways, with mechanisms to filter ideas not just<br />

based on popularity, but also ‘weighted’ popularity, where the votes<br />

of Innovation champions count for more, and give a more realistic,<br />

as opposed to ’populist’, view of ideas.<br />

Idefix also supports an InnoCentive styled ’Challenge’ mode, where<br />

ideators can submit ideas towards specific and well-defined<br />

challenges.<br />

The Idefix innovation lifecycle is modeled after Clay Christensen’s<br />

’Innovator’s Dilemma’ model and allows enterprises to implement<br />

an engaging and continuous innovation ecosystem. Idefix has been<br />

implemented for multiple clients now, and has constantly<br />

undergone improvements based on actual client feedback. We plan<br />

to add more functionality on the innovation financials perspective<br />

going forward.<br />

Semantic Multimedia Search<br />

Human knowledge in several walks of life, such as arts and culture,<br />

society and politics, news, science and medicine etc., are best<br />

expressed with data in different media forms, such as still image,<br />

speech, music and video. However, information processing in today's<br />

information repositories is primarily based on textual information,<br />

with media data being passively embedded. Though there is signal<br />

level processing of media data during acquisition, storage,<br />

transmission and playback, there is generally no semantic processing.<br />

Search and retrieval of the contents are generally based on metadata<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 000 22


and a media instance is produced to the end-user as an indivisible<br />

atomic entity. This results in inefficient retrieval and navigation in<br />

multimedia data stores, and inflexible presentation. The current<br />

research proposal is aimed to address these deficiencies in<br />

information portals that primarily deal with information in multimedia<br />

form. In particular, this research will address the needs of digital<br />

learning solutions, community portals and digital heritage archives.<br />

During the previous year, we have created Multimedia Explorer, a<br />

technology prototype that can be used to create content<br />

annotation from video. It enables content-based search (to<br />

complement traditional metadata-based search) based on semantic<br />

as well as media feature -based content description. Moreover, the<br />

technology prototype enables flexible presentation of video<br />

artifacts by creating dynamic presentations with scenes of interests<br />

from multiple video documents. The technology has been adapted<br />

to create a video documentary portal for Scholars Without Borders -<br />

our research partners. The portal provides means for the end users<br />

to conduct content-based search and has flexible preview for geotagged<br />

and semantically tagged video documentaries, thus<br />

enabling a more informed purchase decision. In the current year,<br />

the research focus will concentrate on integrating different types of<br />

media artifacts (going beyond videos only) to create more flexible<br />

presentations and application of Multimedia Web Ontology<br />

Language (MOWL) in enabling effective retrieval and navigation.<br />

Virtual Collaboration<br />

Virtual environments are becoming increasingly popular as tools for<br />

enabling collaboration in an enterprise. One of the biggest reasons<br />

for this is that significant operational costs can be brought down<br />

through the use of virtual environments. For example, travel costs<br />

can be greatly reduced by organizing meetings and discussions in a<br />

virtual environment, where the attendees log in from their<br />

geographically separated locations instead of traveling to one<br />

location. Also, collaboration between distributed teams can be<br />

facilitated by formal and informal interactions in virtual worlds thus<br />

providing for better team dynamics and efficiency. Although many<br />

tools that aid collaboration are available, none of them provide the<br />

feeling of immersiveness that virtual environments can. Further,<br />

virtual environments can be used to provide tacit real-world<br />

information that may, ordinarily, be hard or time-consuming to<br />

obtain, such as knowing if a person is in office on a given day, which<br />

location he is logged in from, or, whether he is available for a call.<br />

Information about assets and resources can also be incorporated in<br />

the virtual environment using sensors or RFID tags with real-time<br />

visualizations. The aim of this project is to build virtual world server<br />

and client software that enables such applications.<br />

In the last year, we have explored various open-source and<br />

proprietary virtual environments like OpenSim, RealXtend, Sun<br />

Wonderland, Open Croquet, Second Life, Qwaq and OLIVE. We<br />

surveyed the readiness of these environments as comprehensive<br />

tools for collaboration within an enterprise and also tried<br />

understanding what the expectations from a collaborative tool are.<br />

This was done through a series of experiments involving human<br />

participants in some of the virtual environments. The participants<br />

were required to participate in activities such as presentations,<br />

meetings and document editing in-world. Later, they had to answer<br />

a questionnaire on features offered by the environment and<br />

features important for collaboration. The results of these<br />

experiments will be published as a research paper. We have also<br />

started implementing our own virtual environment client and server<br />

software. These are being designed specifically for collaboration<br />

within an enterprise and to support collection of information from<br />

various sources and its dissemination in the environment.<br />

Federated Enterprise Information Retrieval<br />

Enterprise data is typically spread over various repositories<br />

containing both structured data (especially in databases, datawarehouses,<br />

and business applications), as well as unstructured<br />

data (those in documents, reports, notes, proposals, resumes etc.).<br />

Finding information from such repositories can be time-consuming,<br />

especially if a particular kind of data is spread over multiple<br />

repositories. For example, the employee skills data may be spread<br />

over the ’skills database’ as well as ’individual resumes’. While<br />

individual resumes may be updated periodically by each individual<br />

on completion of a project, the skills database may remain out-ofsync<br />

for quite some time. However, the Enterprise decision making<br />

process would have been better if both the skills data and<br />

individual resume data are considered concurrently. Many times,<br />

while enterprise users know that particular information exists in<br />

enterprise data repositories, they are unable to pinpoint to and<br />

extract it due to non-availability of semantic indexes and semantic<br />

correlation across data repositories. It is to address such problems<br />

that a Federated Enterprise Information Retrieval initiative is being<br />

proposed. The use of Domain Ontology to guide and navigate such<br />

a search and extraction cannot be understated. An effective process<br />

of enterprise information retrieval has to automatically use domain<br />

ontology to form semantically valid links across data repositories,<br />

index them and extract potentially relevant information from such<br />

repositories. Enterprise information-stores consisting of structured<br />

data and unstructured reports, will be processed and collated to<br />

extract relationships across data items. Patterns for extraction will<br />

be learnt automatically from the ontology and the values in the<br />

data stores. This process would have to be refined over time based<br />

on some kind of ‘ranking’ of the answers provided by the system.<br />

Dr. Gautam Shroff<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 23


Conserve the Environment<br />

Climate change concerns, corporate social responsibility, growing public and political<br />

perceptions, market differentiators, and even the current economic climate to some extent,<br />

are all driving factors to going green. We are adding over six billion tones of CO2 to the atmosphere each<br />

year, over and beyond what the natural absorbers can remove, causing a rapid increase in atmospheric<br />

CO2 content. This is projected to increase temperatures anywhere between 2 - 6° C over the next few<br />

decades leading to disastrous consequences. While clean energy and energy mitigation measures were<br />

seen as an attractive alternative to high fossil fuel costs last year during the developing economy boom,<br />

the current economic slowdown continues to reiterate the importance of these measures from the cost<br />

reduction perspective. The newly initiated green theme in our R&D lab at Chennai has started several<br />

projects to address the business concerns and service opportunities in this area from the IT perspective.<br />

On the one hand, IT has become very instrumental and widespread in most organizations today and its<br />

operation can itself impose a tremendous energy footprint. Simultaneously, a whole new set of<br />

opportunities arise in industrial/engineering processes, retail, transportation, and other verticals, where IT<br />

can play a critical role to reduce the environmental impact. IT can also play an instrumental role in<br />

monitoring, measuring, and managing the carbon footprint of organizations. In the coming year, we will<br />

be rapidly ramping up these projects, developing tools and competencies in these areas as well as<br />

pursuing pilots both internally within <strong>TCS</strong> and externally with clients to validate these ideas.<br />

Information Technology (IT) has, without<br />

doubt, substantially improved business<br />

productivity and enhanced the overall<br />

quality of our lives. Consequently, there<br />

has been a proliferation in the number and<br />

size of IT facilities, and the equipment and<br />

people working in these facilities. This<br />

growth is placing a tremendous burden on<br />

our environment, both in the consumption<br />

of natural resources such as fuel, water and<br />

other raw materials, and, in greenhouse<br />

gas (GHG) emissions. This phenomenon is<br />

raising several concerns, especially<br />

following the Kyoto protocol, in the minds<br />

of corporate executives, governmental<br />

organizations, environmentalists and the<br />

broader public. Therefore, there is an<br />

Prof. Anand Sivasubramaniam, Head, <strong>TCS</strong> Innovation Labs - Infrastructure Services,<br />

Theme Owner - Conserve the Environment<br />

urgent need to make IT infrastructure<br />

green.<br />

Data centers, for example, require high<br />

levels of cooling and, thereby, more power.<br />

New servers may look compact and spacesaving,<br />

but generate much more heat than<br />

the old servers. Many techniques such as<br />

virtualization, efficient data storage, and<br />

optimal management of power and<br />

cooling are being considered for green<br />

solutions.<br />

<strong>TCS</strong> Innovation Labs - Infrastructure<br />

Services is working on innovative solutions<br />

for power reduction in IT Infrastructure,<br />

data centers, etc. and also the<br />

development of practices and processes<br />

for carbon credit accounting and<br />

management.<br />

At <strong>TCS</strong>, we classify our initiatives into two<br />

broad categories, which together capture<br />

our view of Green IT:<br />

�How<br />

can we mitigate the<br />

environmental impact caused by the<br />

growth in IT<br />

�How<br />

can we use IT to enhance the<br />

environment and to mitigate the<br />

environmental impact of other<br />

industrial, logistic and business<br />

processes?<br />

<strong>Research</strong> at the lab is focused on four<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 24


Infrastructure -<br />

Facilities<br />

(B)<br />

Clean<br />

Energy<br />

IT<br />

Infrastructure<br />

(A)<br />

Green<br />

Datacenters<br />

Green<br />

Services<br />

Multicore<br />

Carbon<br />

Accounting<br />

Application Development<br />

and<br />

Maintenance<br />

(D)<br />

Figure 1: <strong>Research</strong> Categories with 'Green' theme<br />

broad categories keeping 'Green' as the<br />

main theme (Figure – 1).<br />

A. IT Infrastructure: Traditionally,<br />

research in this area has focused on areas<br />

like server monitoring and data center<br />

activities with the goal of meeting Service<br />

Level Agreements (SLA) at minimum cost.<br />

However, with the increasing cost of<br />

powering data centers (and the associated<br />

concerns of GHG emissions), monitoring<br />

server power consumption and managing<br />

data centers with power minimization as<br />

an added goal has become a subject of<br />

intense research.<br />

We have developed a power dashboard<br />

which gives a multi-dimensional view of a<br />

data center's power consumption and<br />

utilization at the individual server level at<br />

various time granularities. This dashboard<br />

collates information gathered by<br />

deploying intelligent Power Distribution<br />

Units (PDUs). These PDUs can be polled<br />

over the network to measure the power<br />

delivered by them to each IT device<br />

Business<br />

Processes<br />

(C)<br />

Figure 2 : Power Utilization and Variation<br />

connected to them. The dashboard also<br />

analyzes historical power data to predict<br />

short-term power consumption.<br />

In the absence of measurement PDUs, we<br />

are developing methods to estimate the<br />

power consumption at the server level<br />

accurately. Specifically, we collect<br />

performance metrics on servers (such as<br />

utilization of CPU, memory, network, etc.)<br />

and use them as inputs to a mathematical<br />

model that predicts power consumption.<br />

This technology has been designed to be<br />

light-weight enough to be deployed in<br />

real-world data centers. As an illustration,<br />

Figure 2 shows the variation of the power<br />

(with time) of a server along with the<br />

changes (with time) in some of the<br />

measured performance metrics. Note that,<br />

in this case, the power consumed appears<br />

closely correlated with the CPU utilization.<br />

Likewise, in general, we can obtain the<br />

power consumed as an empirically<br />

obtained function of several utilization<br />

metrics<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 25


Figure 3: Computational Fluid Dynamics (CFD) Modeling of <strong>TCS</strong> Mumbai Datacenter<br />

Sometimes, we find that the cost of<br />

cooling a data center exceeds the cost of<br />

powering the IT equipment in it. Therefore,<br />

it becomes equally important that we<br />

know how to go about cooling our data<br />

center. This improves the Power Usage<br />

Effectiveness (PUE) of the data centers.<br />

The <strong>TCS</strong> R&D team at Pune (India) has<br />

created Computational Fluid Dynamics<br />

(CFD) models for thermal analysis of data<br />

centers. Considering the wide variety of<br />

layouts and equipment in use, the aim is to<br />

develop CFD models (figure 3) that can<br />

handle a range of configurations and,<br />

thereby, form an integral part of the<br />

design/re-design process for both new<br />

and existing data centers. Future work<br />

would focus on development of transient<br />

CFD models, and their integration with<br />

suitable control strategies, which would<br />

then provide a truly well-rounded solution<br />

scheme for improving energy efficiency in<br />

data centers.<br />

B. Infrastructure - Facilities: Our focus in<br />

this area is on improving the infrastructure<br />

efficiency. With growing demand on<br />

electricity and restrictions on usage from<br />

the grid, power conservation and<br />

alternative sources of energy are gaining<br />

utmost importance.<br />

In this context, we have taken a threestepped<br />

approach:<br />

1. Minimize power consumed by<br />

the Infrastructure facilities:<br />

We are monitoring the efficiency of<br />

electrical equipment and taking steps to<br />

adopt the best practices to improve the<br />

efficiency of the electrical equipments and<br />

minimize the power consumption. Some<br />

of them may involve investments in which<br />

case Return on Investment (ROI) is worked<br />

out to make decisions. As an initial step,<br />

these activities are being initiated in few<br />

<strong>TCS</strong> centers. The lab is aiming at an<br />

electrical modeling of the data center<br />

which will give a dynamically varying Data<br />

Center infrastructure Efficiency (DCiE).<br />

2. Alternative sources of energy:<br />

We have initiated the analysis of suitability<br />

of alternative (clean) energy sources for<br />

our facilities such as wind turbines, solar<br />

power and biomass. There is no<br />

comprehensive tool to plan for the<br />

capacity requirement / energy mix of a<br />

facility based on energy consumption<br />

pattern, available technologies, locality<br />

specific constraints, government policies<br />

and incentives. At the lab, we are<br />

designing an energy capacity planning<br />

tool which can compute the optimum<br />

energy provisioning with the details of<br />

investment and ROI based on user inputs<br />

and preferences.<br />

3. Carbon footprint estimation:<br />

Power reduction scenarios and<br />

investigation of greener energy resources<br />

automatically led us into carbon footprint<br />

estimation. As a pilot study, we have<br />

initiated this in one of our <strong>TCS</strong> centers. We<br />

are differentiating our footprint estimator<br />

from the existing tools in the market by<br />

looking into emissions generated by<br />

different processes, activities and creating<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 26


different what-if scenarios.<br />

C. Business Processes (carbon<br />

accounting and management): With the<br />

proliferation of GHG emission calculators,<br />

companies have several options for<br />

reporting their carbon footprints.<br />

However, a common limitation of these<br />

calculators is that they report emissions at<br />

a macro level. As a result, while companies<br />

know how much of their emissions come<br />

from sources such as electricity or<br />

transportation, they have no details on the<br />

break-up of emissions among the different<br />

business processes.<br />

We are developing an emission<br />

management system based on activitybased<br />

costing, a standard methodology for<br />

allocating costs among the different units<br />

in a business. This approach allows one to<br />

slice and dice the emission data and report<br />

emissions at business process, activity or<br />

resource levels, and simulate the effects of<br />

different organizational changes on<br />

emission levels. This is not only a carbon<br />

accounting mechanism but also helps us<br />

in better decision making towards Greener<br />

Business Processes.<br />

D. Application Development and<br />

Maintenance (multi-core): The non-linear<br />

increase in power consumption and the<br />

diminishing gains in performance from<br />

increasing the processor frequency have<br />

led to the advent of multicore processors.<br />

A multicore processor combines two or<br />

more independent CPU cores in a single<br />

chip, with the CPU cores accessing a<br />

shared memory. This architecture scales<br />

well, while keeping the power<br />

consumption at manageable levels.<br />

There has been an increasing emphasis on<br />

multicore chip design, stemming from<br />

thermal and power consumption<br />

problems posed by increases in processor<br />

clock speeds. However, the extent to<br />

which software can be multi-threaded to<br />

take advantage of this new architecture is<br />

likely to be the single greatest constraint<br />

on computer performance of the future.<br />

Green Technologies for Water Purification<br />

Access to safe potable water is a basic<br />

human need. Yet, most people in India and<br />

around the world do not have ready access<br />

to clean water. The water purification<br />

group at <strong>TCS</strong>'s <strong>TCS</strong> Innovation Labs -<br />

TRDDC in Pune has been working on using<br />

rice husk ash, an agri-waste, for the<br />

purification of drinking water in rural and<br />

semi-urban areas. These efforts resulted in<br />

the gravity-driven inexpensive water filter<br />

Sujal which was distributed to thousands<br />

of households in villages across India.<br />

During the past year, the group has<br />

focused on developing novel surface<br />

treatments for rice husk ash for enhancing<br />

its purification capabilities. The lab has<br />

patented technologies for removal of<br />

harmful compounds such as arsenic and<br />

fluoride from drinking water, and recently<br />

filed a patent for inactivation of disease<br />

causing bacteria and viruses present in the<br />

water. The group is now looking forward to<br />

developing point-of-use products based<br />

on these technologies.<br />

The lab will continue to focus on 'Green' as<br />

a theme. Our research would analyze each<br />

facet of an organization's operations,<br />

business processes and IT environment to<br />

reduce energy consumption and calculate<br />

carbon footprint, thereby providing a<br />

holistic Green solution for IT and non-IT<br />

infrastructures.<br />

Anand Sivasubramaniam<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 27


Enhance Health Care<br />

Dr M Vidyasagar, Head, <strong>TCS</strong> Innovation Labs – Hyderabad,<br />

Theme Owner – Enhance Health Care<br />

“Health care is often thought of as a ’recession-proof’ industry, because the vast majority<br />

of health care expenditure is not optional but compulsory. Nevertheless, the cost of<br />

health care in both developing as well as developed nations has been growing at about twice<br />

the rate of the economy as a whole. As a consequence, the percentage of the GDP of any country that<br />

goes towards health care has been increasing at a frenetic pace. For instance, in 2007, the USA spent 17%<br />

of its GDP on health care, and this figure is expected to rise to 21% by 2011. Clearly, this kind of increase is<br />

not sustainable. Providing better health care for everyone at an affordable cost is a challenge that needs<br />

to be addressed using a variety of approaches. As India’s leading IT company with a global presence, <strong>TCS</strong><br />

is doing its share to improve health care in both the curative (after the fact) and preventive (before the<br />

onset of disease) regimes.”<br />

Recent advances in biology coupled with the increasing use<br />

of informatics are, at last, making possible the dream of<br />

universal personalized medicine and health care. At <strong>TCS</strong>,<br />

we are committed to developing and using the latest<br />

algorithms and analytical methods, coupled with experimental<br />

advances made by our R&D laboratories around the world,<br />

so that the dream becomes a reality as quickly as possible.<br />

Towards that end, we have assembled a multi-disciplinary<br />

team of about 40 persons, including about 12 Ph.D.s from<br />

a variety of backgrounds. We take pride in the depth and<br />

breadth of our team and their actual achievements to date.<br />

But bigger challenges lie still ahead.<br />

During <strong>2008</strong>-<strong>09</strong>, the R&D activities in the broad theme of health<br />

care were aimed at:<br />

�Enabling<br />

the drug discovery community to cope with the<br />

explosion of information and the rapidly increasing volume<br />

of published literature,<br />

�Automating<br />

the piecing together of disparate bits of<br />

information from scattered sources to make a coherent<br />

whole,<br />

�Understanding<br />

the role of individual characteristics and<br />

individual variations in disease mechanisms and the actions<br />

of drugs, and as a prelude to all this,<br />

�Understanding<br />

how a vast variety of organisms survive<br />

in extremely hostile environment; be it the highly<br />

acidic environment of the stomach, or the elevated<br />

temperatures of a sulphur hot spring.<br />

Information Search and Retrieval Using Natural<br />

Language Processing (NLP) with Applications to<br />

Drug Discovery<br />

One of the consequences of the rapid advancement of scientific<br />

research is that new information is being added to the scientific<br />

literature at a dizzying pace, so much so that individual<br />

researchers are unable to piece together all of the information in<br />

their heads. Even research groups working in close coordination<br />

are unable to keep pace with the latest developments in their area<br />

of research.<br />

And yet there is help available in the form of Natural Language<br />

Processing (NLP) technology. By accessing research literature in<br />

electronic form, NLP techniques can be used to reproduce a<br />

significant part of the human thought process. Much of drug<br />

discovery is dependent on understanding the cause and effect<br />

relationships between various enzymes and proteins in the body,<br />

and externally introduced drugs. The main source of difficulty is<br />

that the relevant information is scattered over many research<br />

publications, and is not found in a single place. We have<br />

developed a very systematic approach to the problem of<br />

constructing these so-called ‘signal transduction databases’ and<br />

have also built very intuitive visualization tools for viewing these<br />

databases. Finally, we have also developed a very natural query<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 28


front-end that mimics the way in which a life sciences researcher<br />

thinks, and goes well beyond mere ’string matching’ as is common<br />

with most search interfaces.<br />

Our solution is code-named ’Bio-Appliance’ and consists of a great<br />

deal more than just NLP technology applied to scientific literature.<br />

In addition to constructing signal transduction pathways<br />

automatically, we are also able to provide a very large number of<br />

public databases after pre-processing, and update them at regular<br />

intervals. The Bio-Appliance also incorporates our award-winning<br />

software Bio-Suite.<br />

PK/PD Modeling<br />

PK stands for ’pharmacokinetics’ while PD stands for<br />

’pharmacodynamics’. Simply put, PK refers to what the body does<br />

to a drug, while PD stands for what a drug does to the body.<br />

Together, PK and PD constitute an important and vital part of<br />

computational approaches to drug discovery.<br />

The overwhelming majority of failed drug candidates get rejected<br />

for reasons of toxicity and not efficacy. In other words, a potential<br />

drug candidate is far more likely to get rejected because it has<br />

unwanted side effects, than because it fails to achieve the desired<br />

therapeutic effect. By modeling how a drug passes through the<br />

body, specifically by studying the so-called ADME (Absorption,<br />

Distribution, Metabolism and Excretion) of a drug as it passes<br />

through the body, we can get a handle on how the drug gets<br />

absorbed by the body and what effects it is likely to have. By<br />

studying the penetration of the blood-brain barrier by a drug, we<br />

can also aspire to predict its toxicity.<br />

The study of PK/PD requires a combination of a wide variety of<br />

techniques such as modeling via ordinary and partial differential<br />

equations, numerical solution of Ordinary Differential Equations<br />

(ODE) / Partial Differential Equations (PDE), pattern recognition,<br />

and machine learning.<br />

Metagenomics<br />

Most of the interesting life forms cannot be synthesized but are<br />

found naturally in various locations, many of which are extremely<br />

hostile to “normal” forms of life. Two well-known examples are the<br />

human stomach, which has a highly acidic environment, and the<br />

hot sulphur springs which are at an extremely high temperature<br />

and also contain many substances that would normally be<br />

poisonous to most life forms. By studying how various kinds of<br />

bacteria adapt themselves to survive in such hostile<br />

environments, we can gain some understanding of the robustness<br />

of life itself.<br />

The first step in studying a novel life form is find out its ’genome,’<br />

that is, its DNA sequence. Unfortunately, when one extracts DNA<br />

from the stomach, for example, what one actually gets is a mix-up<br />

of the DNA of several hundred organisms, namely the various<br />

bacteria that live in the stomach. Disassembling the DNA<br />

fragments and assigning them to the right organism, and then<br />

assembling these fragments to obtain the entire genome, are<br />

extremely challenging computational problems that require novel<br />

algorithms in stochastic modeling and string matching. As a byproduct<br />

of such studies, we are also able to make predictions of<br />

which organisms are likely to be pathogenic and which are<br />

benign.<br />

During the coming year, we plan to continue the above activities.<br />

We also plan to initiate some activity in bio-simulation, that is,<br />

modeling the human body as a dynamical system, at various<br />

levels: the whole body, one specific organ, or one cell within a<br />

specific organ.<br />

Dr M Vidyasagar<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 29


Manage Enterprise Risk and Compliance<br />

Dr M Vidyasagar, Head, <strong>TCS</strong> Innovation Labs – Hyderabad,<br />

Theme Owner - Manage Enterprise Risk and Compliance<br />

“With the world being completely connected through the Internet, and with many office<br />

desktops running relatively insecure operating systems and insecure applications, esecurity<br />

has been and will remain a paramount concern for every enterprise. In addition, recent<br />

events in the financial world have highlighted the need to have reliable measures of the risk an enterprise<br />

faces, be it economic risk or security risk. One way to mitigate risk is to ensure that data is as private as<br />

possible. Eventually all of these activities will serve to ensure that an enterprise will comply with all<br />

prevailing regulations, and can move up to the next level of compliance requirements with minimal<br />

rework. These are the objectives of this theme.”<br />

Piracy Detection and Enterprise-Level<br />

Rights Management<br />

By now, the problem of secure communication between<br />

individual computers and between various applications running<br />

on those machines can be treated as a solved problem. The next<br />

set of challenges arises from a broad area that can be roughly<br />

termed as ‘enterprise-level’ digital rights management. This<br />

includes piracy prevention and detection. Past experience shows<br />

that ’preventing’ piracy by preventing the user from doing certain<br />

things is inevitably doomed to failure. A far more effective<br />

approach is piracy detection, meaning an unimpeachable<br />

technological solution that can be used to show that only one<br />

person, and no one else, indulged in the act of pirating<br />

copyrighted or otherwise protected material. We, at <strong>TCS</strong>’s<br />

Innovation Labs, achieve this through a novel approach to Digital<br />

Watermarking (DWM). Most existing DWM methodologies tend to<br />

be somewhat limited in terms of the set of attacks that the<br />

watermark can withstand. In contrast, our method offers<br />

resistance against a wide variety of attacks. There is also a limited<br />

amount of adaptation built into the DWM algorithm so that the<br />

algorithm can be adjusted to counter any (even partially)<br />

successful attacks. Along the same lines, we believe firmly that<br />

Digital Rights Management (DRM) solutions that are based solely<br />

in software cannot serve the purpose adequately. In order to<br />

achieve proper enterprise-level rights management, one needs to<br />

have control over both the hardware and the software. By<br />

adopting this approach, we are able to come up with a versatile<br />

and highly customizable rights management utility. To cite a few<br />

examples, it is possible to permit a user merely to view a file on<br />

the screen but not to print it, or to view it and print it but not to email<br />

it (it will appear to be gibberish to the recipient), and so on.<br />

Risk Assessment<br />

The recent turmoil in the world’s financial markets has again<br />

underlined the essential requirement for estimating risk of various<br />

kinds, so that the institutions can be required to provide margins<br />

or other protections against these risks. Much of the turmoil can<br />

be traced to the unregulated nature of most financial instruments<br />

that have been created and are being freely traded. While simple<br />

human greed was undoubtedly a key ingredient in this fiasco,<br />

equally important was the lack of proper mathematical analytical<br />

techniques to compute the amount of money that was at risk, the<br />

likelihood of certain adverse events happening, and strategies for<br />

reducing (if not completely eliminating) the uncertainties<br />

involved in various transactions. Using highly advanced<br />

probabilistic models and original analytical tools, we have come<br />

up with some new methods for minimizing the variance of<br />

derivative instruments, even when one is able to implement the<br />

hedging strategies only at discrete instants of time. Going<br />

forward, we plan to examine numerical implementations of the<br />

methods we have developed.<br />

Data Privacy<br />

In this age of globalization, organizations need to publish<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 30


their microdata owing to legal directives or share it with<br />

business partners in order to remain competitive. This puts<br />

personal privacy at risk. Sharing some fictitious data with<br />

business partners may not work as it would hardly have any<br />

utility for the purpose. Thus, there is an inherent trade-off<br />

between the utility that databases can offer and the privacy<br />

they offer to their constituents.<br />

As a part of our research in data privacy, we are studying this<br />

trade-off formally, attempting to understand the relationship<br />

between privacy and utility. We will like to find a comfortable<br />

position between the extremes of fully disclosed and completely<br />

withheld data. This has a lot of relevance for <strong>TCS</strong> given that we<br />

often work with the client data either on-site or off-shore. Ideally,<br />

we would want to keep our experience certainty promise (and,<br />

therefore, we need high utility data to work with anywhere) and<br />

also help our clients remain competitive (may mean more offshoring)<br />

while maintaining their goodwill (no privacy breaches).<br />

Based on our research, we are also developing Privacy Enhancing<br />

Technologies (PET) that can make the <strong>TCS</strong> delivery platform more<br />

privacy compliant. For example, our research in data privacy has<br />

resulted in a data masking tool called Masketeer which helps in<br />

generating production like high utility privacy compliant test<br />

data. It has already been used in many client projects as an offshoring<br />

enabler. We are also working closely with a <strong>TCS</strong> Banking<br />

and Financial Services account to develop an on-the-fly masking<br />

solution framework named ‘SafeMask’ which enforces privacy<br />

policies on the data that is being fetched from database before it<br />

is shown on the screen to operators. Given that there is a growing<br />

demand for privacy in the BPO space, SafeMask as a privacy<br />

enhancer should have a big role to play in <strong>TCS</strong> BPO not only as a<br />

differentiator but also as a business enabler<br />

During the coming year, we hope to turn at least some of these<br />

research results into commercial offerings. In the coming year, we<br />

would be closely working with <strong>TCS</strong> BPO and deploying SafeMask<br />

technology to effectively address their specific privacy<br />

compliance needs and challenges. We also plan to customize<br />

Masketeer to address compliance needs of some specific verticals<br />

like BFS and Health.<br />

Dr M Vidyasagar<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 31


Improve Operational Efficiency and Productivity<br />

in Application Development and Management<br />

Arun Bahulkar, Head, Software Engineering Group, <strong>TCS</strong> Innovation Labs - TRDDC,<br />

Theme Owner - Improve Operational Efficiency and Productivity in<br />

Application Development and Management<br />

“Application development and management is at the core of <strong>TCS</strong>’s business and the<br />

effectiveness with which it is done is critical to being competitive. We have identified<br />

product development, requirements specification, software evolution, and software verification as key<br />

areas where we seek to make a significant difference. We have focused on the needs of <strong>TCS</strong>’s products,<br />

embedded software development, and the generic application outsourcing business.<br />

The model driven development approach has been institutionalized. We are now working on addressing<br />

configurability and customizability of products along all possible dimensions.<br />

The work on collaborative requirements specification has gained wide field acceptance. We have started<br />

working on domain knowledge based requirements specifications.<br />

We have scaled up our verification tools so that critical real life applications that could not be analysed<br />

until now by any industry tool can now be analysed. We will continue to increase the scalability to match<br />

the growth of application sizes in the future and also the sophistication in the types of analysis we can do.<br />

In the testing area, we have concentrated on coverage-based testing and regression testing for efficiency<br />

and effectiveness.<br />

We have started work in the software evolution area by focusing on refactoring to improve the ability to<br />

make changes and system models that enable more accurate change specification.<br />

We have successfully piloted our approach for semantic integration of enterprise. We plan to apply it to<br />

more scenarios such as reporting, warehouse creation, data migration, and propagation, and going<br />

beyond relational databases.”<br />

Operational efficiency is central to application development and<br />

management and there is scope to improve it at all stages of the<br />

software development life cycle. Some of the major opportunities<br />

we have identified as our focus are:<br />

�Ensuring<br />

the system requirements provide maximum value<br />

and are identified completely and consistently so that there<br />

are fewer iterations to getting them right<br />

�Enabling<br />

the delivery of customized solutions at ‘product<br />

price’<br />

�Enhancing<br />

the ability to make changes to software while<br />

getting them right the first time<br />

�Guaranteeing<br />

critical properties of systems and moving to a<br />

’zero defect’ culture<br />

�Enabling<br />

organizations to improve their operational efficiency<br />

by a systematic approach to integration.<br />

This has led to initiatives in the following areas:<br />

�Requirements<br />

Specification - Eliciting and specifying<br />

requirements at a higher level of domain expertise<br />

�Product<br />

Engineering Platform - Dramatically changing the<br />

way vertical business products are designed, built, configured,<br />

and supported so that customers can assemble systems on<br />

demand<br />

�Software<br />

Testing - Making testing more effective and<br />

systematic during fresh development or while making<br />

changes<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 32


�Zero<br />

Defect Software - Helping to move critical embedded<br />

software systems closer to a goal of zero defects<br />

�Software<br />

Evolution - Making a difference to the way<br />

software evolves<br />

�Model<br />

Driven Approach for Enterprise Data Integration -<br />

Addressing the challenges of integrating applications and<br />

data in the enterprise with an initial focus on data.<br />

Each of these initiatives is described below.<br />

Requirements Specification<br />

One of the major hurdles in the requirements specification<br />

process is the ability to identify the ’unobvious’ requirements. This<br />

difficulty is further compounded when the stakeholders are<br />

globally distributed.<br />

We observed that many of the unobvious requirements can be<br />

discovered by correlating inputs across stakeholders. We have<br />

now extended our requirements development method and<br />

toolset—MAPAGILE—to enable collaborative requirements<br />

development and review across stakeholders.<br />

This method and tool have been used across more than 150<br />

projects, and some business verticals in <strong>TCS</strong> have even adopted<br />

them as standard practice.<br />

Continuing the work on requirements further, our interactions<br />

with different internal business units in <strong>TCS</strong> have revealed how<br />

domain knowledge is crucially important while defining<br />

requirements. In our future work, we will develop a method and<br />

framework to enable domain knowledge assisted requirements<br />

evolution. This approach starts with a reasonably-sized ‘seed<br />

requirement specification’. The seed contains structured domain<br />

knowledge as represented by core elements such as business<br />

events, actions and decisions (as captured in business processes),<br />

business constraints, and analysis patterns derived from various<br />

resources. Each time a new software application is to be<br />

developed, we can ‘evolve’ the seed by way of altering and adding<br />

to the core to get to the final requirement specification. The<br />

semantic assistance comes from domain ontologies. Domain<br />

experts can collaboratively evolve the ontologies and maintain<br />

the currency of knowledge. We expect that this approach would<br />

yield sizeable efficiency in the requirements definition phase by<br />

‘jump-starting’ projects, improve quality of deliverables by<br />

providing domain knowledge assistance to requirements analysts,<br />

and enhance customer confidence in terms of domain knowledge<br />

residing within our organization.<br />

Product Engineering Platform<br />

Our earlier work in model driven development has led to success<br />

in being able to achieve ’separation of concerns’ with respect to<br />

architectural and technology dimensions. This found major<br />

success with the <strong>TCS</strong> products business and other large<br />

development efforts.<br />

Once launched, a product finds many varied types of users who<br />

require customizations and extensions to it. From one product,<br />

another variant emerges for a different market segment.<br />

Managing all these variations, extensions and customizations can<br />

lead to large costs and management issues almost defeating the<br />

very purpose of having a product. We are now focused on being<br />

able to develop and support a family of products across a large<br />

number of customers in an efficient manner. We seek to create a<br />

product engineering platform and methods with the following<br />

capabilities:<br />

�Ability<br />

to view the product family as a set of features which<br />

can take parameters<br />

�Ability<br />

to define and configure ’business products’ (for<br />

example, insurance policy types)<br />

�Ability<br />

to configure business processes<br />

�Ability<br />

to customize user interfaces (and other external<br />

interfaces)<br />

�Methods<br />

to design and assemble implementation<br />

components<br />

�Self-assembly<br />

based on configuration definitions<br />

�Ability<br />

to easily upgrade an already installed configuration<br />

when the next version of the product is made available<br />

�Choice<br />

of platforms, architectures and implementation<br />

strategies<br />

�Ability<br />

to recognize and integrate with pre-existing software<br />

�Ability<br />

for a customer to override and extend the product<br />

To achieve this, we would leverage and build upon existing work<br />

on feature models and composition techniques.<br />

We have already implemented this concept partially as a Proof of<br />

Concept (POC) treating out Model-Driven Development (MDD)<br />

toolset—MasterCraft—as an exemplar. We have been able to<br />

package code generators of more than 60 variations of<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 33


MasterCraft installed base as a common platform, from which the<br />

desired set of architectures and platforms can be supported<br />

through a feature tree based configuration mechanism.<br />

We work closely with the <strong>TCS</strong> products business to ensure that we<br />

address all the complexity of the problems and that the tools get<br />

used on a large scale.<br />

Software Testing<br />

Software testing constitutes a major percentage of effort while<br />

producing a software release. Despite all the human efforts that<br />

are put in, the quality of the software as well as the effectiveness<br />

of testing remains lower than expectations. As a part of research<br />

related to Software Testing, we are focusing our efforts along the<br />

following themes:<br />

�Regression<br />

testing<br />

�System<br />

testing<br />

Regression Testing<br />

We carried out several studies and pilots to help understand the<br />

regression test cycle across several industry domains. The studies<br />

helped us identify several ways to improve the efficiency of the<br />

regression test cycle and we will be exploring these further.<br />

Creation and maintenance of test messages for testing messagebased<br />

applications has largely been manual and, as a result,<br />

tedious and time-consuming. We have developed a specification<br />

driven test data generation approach (Testify) to generate<br />

messages that adhere to standards like SWIFT.<br />

In collaboration with Georgia Institute of Technology, we have<br />

continued the work on adequacy of regression test suite and<br />

subset selection. Several papers have been published in top-tier<br />

conferences. While these techniques have been tried on products<br />

and tools and have shown a lot of promise, they are yet to be tried<br />

on business applications. We have initiated such pilots within <strong>TCS</strong>.<br />

System Testing<br />

Based on interaction with a cross-section of large projects across<br />

<strong>TCS</strong>, we found that System Testing is being conducted manually<br />

and, therefore, creation of a test bed with appropriate data and<br />

the entire test execution cycle takes considerable time and effort.<br />

To address these aspects, we have devised a strategy using:<br />

�Workflow<br />

based approach to achieve better specification and<br />

more functional coverage<br />

�Data<br />

generation that covers the test conditions<br />

�Test<br />

automation for reduction in test planning and<br />

execution effort<br />

This approach was further refined. We are currently building a<br />

POC using a model checking tool—SAL—for data generation and<br />

Selenium for test automation.<br />

Zero Defect Software<br />

As a part of embedded software research, we continue to focus on<br />

the zero defect software initiative to address some of the key<br />

challenges currently faced by <strong>TCS</strong>’s clients in the embedded space,<br />

such as:<br />

�Meeting<br />

safety critical quality standards even as the size and<br />

complexity of embedded software grows<br />

�Improving<br />

productivity and quality amidst constantly<br />

changing technologies and platforms<br />

�Exploiting<br />

the product line nature to improve productivity,<br />

quality, and certifiability of products<br />

We have built a state chart analysis tool that can analyze up to 100<br />

state charts. This has been achieved through a combination of<br />

engineering and implementation of optimization techniques like<br />

slicing. We are now exploring techniques to enable analysis of 500<br />

state charts as this is the size of the largest specifications we have<br />

encountered.<br />

We have also built a prototype tool that automatically generates<br />

test data for MCDC coverage from C source code. This is being<br />

applied to application code from the automotive domain. In 20<strong>09</strong>-<br />

10, we will work on improving the scalability of this tool. While<br />

there are many tools in the industry, they do not scale up<br />

sufficiently and cannot be used effectively for real-life<br />

applications. Our work on scaling up bridges that gap and helps<br />

to enable the use of sophisticated techniques to be applied for<br />

verifying properties of critical software and eliminating hard to<br />

detect defects.<br />

We are also working on extracting state charts from C code so that<br />

we can generate test cases or verify system properties from the<br />

state charts. This is a practical requirement since state charts are<br />

not available for a large class of applications.<br />

Our program analysis tool is being successfully applied to detect<br />

genuine bugs. The tool has scaled up to 10 million lines of code. In<br />

20<strong>09</strong>-10, we will focus on combining our scalability with modelchecking<br />

techniques to build a tool that is both scalable and<br />

precise in its analysis. We will also work on inventing a property<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 34


specification language that can be used by average software<br />

engineers or domain experts to specify properties of business<br />

software, and build tools that will analyze large business<br />

applications for satisfaction of these properties.<br />

Software Evolution<br />

While businesses require a lot of new software, managing the<br />

evolution of existing software and, ability to quickly and correctly<br />

change it to meet the agility of businesses is a critical industry need.<br />

Over the past year, we have built a toolset for reverse engineering<br />

of AS/400 applications. The toolset breaks the monolithic code<br />

into transaction services which are further broken into validations<br />

and computations to facilitate understanding at a specification<br />

level. The toolset captures a process model created by experts and<br />

maps process steps to the transactions.<br />

Using this method, reverse engineering for the freight<br />

management system (RPG on AS400 platform) of a large logistics<br />

company was executed with excellent productivity gains. For<br />

another pharmaceutical distributor, a full-fledged reverse<br />

engineering project was executed to deliver the extracted design<br />

models.<br />

Our program analysis and transformation technology found an<br />

interesting application in terms of identifying issues when a major<br />

banking product was migrated and compiler differences in<br />

handling spaces caused unexpected program crashes.<br />

Going forward, the lab plans to focus on how to incorporate new<br />

functionality and functionality changes in existing software<br />

systems. Two major sub-problems that we plan to explore are<br />

Change Specifications, and Refactoring to improve changeability.<br />

We plan to guide both of them using empirical analysis of change<br />

and defect data.<br />

We plan to express the Change Specifications as a variation over<br />

the business functionality stated using Features, Processes, and/or<br />

Activities, and analyze its impact on design and code using trace<br />

of functionality to design and code.<br />

We plan to study the impact of complexity measures (like<br />

coupling, size, cohesion) and code smells (like nesting depth) on<br />

the cost of making big changes, leading to identifying places in<br />

code where refactoring is required.<br />

We aim to study the business needs of service enablement of<br />

existing software systems. Defining alternative methods to create<br />

services in existing systems is the primary objective of the<br />

exploration.<br />

We also continue to exploit our experience with representation of<br />

programming languages at the standards formulation body OMG,<br />

where <strong>TCS</strong> is designated as the Chair for the Finalization of ASTM<br />

(Abstract Syntax Tree Models) standards.<br />

A Model Driven Approach for<br />

Enterprise Data Integration<br />

Enterprises have to deal with a large number of diverse data<br />

sources that are produced by different processes. Obtaining a<br />

unified view of this data is critical for decision making. This<br />

requires one to capture, understand, and reconcile the semantics<br />

of different sources, and then translate this understanding into a<br />

suitable integration solution. There exist a number of wellestablished<br />

integration technologies in the market such as ETL, EII,<br />

and MDM, but they only provide implementation level solutions.<br />

They do not provide a conceptual framework to deal with the<br />

semantics of data. Also, different technologies are better for<br />

different needs and these needs keep changing. What one needs<br />

is a flexible integration architecture that enables such changes to<br />

be effected transparently, with minimal effort and impact.<br />

We are developing a model-driven approach that aims to address<br />

these issues and provide an architecture for a more flexible and<br />

error-free integration of an enterprise’s data and processes.<br />

Essentially, the idea is to separate out implementation aspects<br />

from conceptual aspects and use semantically rich conceptual<br />

models as the medium for specifying and integrating data. We<br />

provide an extensible, multi-layered, conceptual modeling<br />

framework that can be used to specify a unified, enterprise<br />

reference conceptual model at the top level, context specific<br />

conceptual models at the next level optionally, and map these<br />

conceptual models to implementation models such as physical<br />

data models, service models, and so on. These models can then be<br />

used as the foundation infrastructure to derive platform specific<br />

integration solutions, using model-driven techniques. We are<br />

doing a couple of POCs with a large financial services organization<br />

to validate the overall approach. As part of this, so far, we have<br />

developed tools to automate the following:<br />

�Translation<br />

of queries specified on the unified conceptual<br />

model into equivalent platform-specific implementations<br />

�ETL<br />

generation<br />

Going forward, we plan to extend this work to cover more aspects<br />

of integration in more practical settings.<br />

Arun Bahulkar, Smita Ghaisas, Vinay Kukarni,<br />

Sachin Patel, Deepali Kholkar, R Venkatesh,<br />

Shrawan Kumar, Ravindra Naik, Sreedhar Reddy<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 35


Improve Operational Efficiency and Productivity<br />

in Engineering & Industrial Services<br />

“Manufacturing industry has to constantly optimize product/equipment design as well as<br />

plant operations with respect to one or more of the following goals: quality,<br />

productivity, energy efficiency, scalability, cost of production and environmental compliance. Our efforts<br />

are aimed at providing cost-effective solutions which are optimized for certain objectives specified by our<br />

clients/partners and which utilize state-of-the-art simulation tools either commercially available and/or<br />

those developed in our Innovation Labs. We have now taken up the challenge of integrating different tools<br />

to be able to solve more complex problems in an holistic manner such as component design based on<br />

advanced high strength steels involving secondary steel making, continuous casting, sheet metal<br />

production followed by stamping. Based on our experience with metals industry we have made<br />

considerable progress this year on our efforts to develop similar solution methodology for solving<br />

challenging problems facing the engineering polymers industry.”<br />

Over the years, the manufacturing industry<br />

has made significant progress in steadily<br />

improving efficiencies in operating plants<br />

with the help of sustained engineering<br />

innovations. However, some unsolved<br />

engineering challenges still exist due to<br />

which the industry is unable to bring<br />

down operating costs. For example, as<br />

against a theoretical energy requirement<br />

of 436 Kcal per kilogram of Portland<br />

cement, the most modern cement plant<br />

today consisting of an energy efficient<br />

cement kiln with suspension pre-heaters<br />

and highly optimized cement grinding<br />

mills and with state-of-the-art process<br />

instrumentation and control solutions<br />

installed in the plant, consumes around<br />

650 Kcal per Kg. The relatively older plants<br />

consume anywhere from 1000 to 2000<br />

Kcal of energy per Kg. The discrepancy<br />

between the theoretical requirement and<br />

actual consumption even in modern<br />

cement plants is due to sensible heat lost<br />

at relatively low temperatures of around<br />

100 to 200 degree centigrade. The heat<br />

Dr. Pradip, Head, Process Engineering Group, <strong>TCS</strong> Innovation Labs – TRDDC,<br />

Theme Owner - Improve Operational Efficiency and Productivity in Engineering<br />

& Industrial Services<br />

recovery at relatively lower temperatures<br />

remains an unsolved engineering<br />

challenge.<br />

A host of tools, technologies, processes<br />

and decision support systems have been<br />

developed to help make improvements in<br />

the efficiency of manufacturing processes<br />

and thus bring down the operating costs.<br />

<strong>TCS</strong>’s Engineering and Industrial Services<br />

(EIS) group and Innovation Labs (TRDDC -<br />

Process Engineering Lab, Innovation Lab -<br />

Cincinnati, USA, and Innovation Lab - EIS)<br />

have provided innovative solutions to the<br />

industry in this domain. <strong>TCS</strong> has also<br />

undertaken several new initiatives to help<br />

sustain the competitive edge to our clients<br />

and industrial partners as well as to<br />

respond to new challenges such as<br />

environmental compliance and reducing<br />

environmental footprint.<br />

Our research initiatives are specifically<br />

aimed at enhancing operational efficiency<br />

of our manufacturing industry with<br />

respect to reduction in energy<br />

consumption, cost of production and<br />

environmental footprint. Our programs are<br />

aimed at addressing problems related to<br />

design as well as process optimization and<br />

control of operating plants. Some of them<br />

are briefly described in the following<br />

sections to illustrate our approach.<br />

Integrated<br />

Computational Materials<br />

Engineering<br />

Integrated Computational Materials<br />

Engineering (ICME) is a relatively new and<br />

promising engineering approach to enable<br />

the optimization of materials,<br />

manufacturing processes and component<br />

design in an integrated fashion with the<br />

help of advanced tools, technologies and<br />

material information available today. ICME<br />

can help reduce component design and<br />

process development costs, reduce time to<br />

reach the market with new products,<br />

improving the prognosis for materials and<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 36


component life (National Academies<br />

<strong>Report</strong> on Integrated Computational<br />

Materials Engineering, <strong>2008</strong>). Our research<br />

program is aimed at developing several<br />

tools and technologies for specific<br />

industrial products keeping in mind the<br />

ICME framework for integration.<br />

Multi-scale Modelling of<br />

Solidification - i2STEEL<br />

under Metal Innovation<br />

Program<br />

The Steel industry has been introducing<br />

new alloys for automotive applications to<br />

improve the product performance and to<br />

meet the challenges posed by other<br />

materials. Introduction of new and<br />

improved alloys such as Advanced High-<br />

Strength Steel (AHSS) requires enabling<br />

technologies to reduce the cost and lead<br />

times of the development. The<br />

performance of a formed sheet<br />

component in an automobile is influenced<br />

by the entire life cycle the material has<br />

gone through in its production. Starting<br />

from the chemistry and cleanliness of the<br />

molten steel, the casting, rolling, heat<br />

treatment, forming, and other processes,<br />

influence its properties and performance.<br />

Tracking the evolution of the properties<br />

and determining the cause of a particular<br />

property is a challenging task, especially<br />

when diverse manufacturing processes<br />

influence them. The concept of “Through<br />

Process Modelling”, which enables use of<br />

sophisticated mathematical models to<br />

predict the evolution of microstructure<br />

and properties during the production of<br />

sheet metal, can be used to build a<br />

suitable platform to facilitate production<br />

of new grades of steel sheets to meet the<br />

requirement of downstream processes.<br />

The goal of <strong>TCS</strong>’s i2STEEL program is to<br />

facilitate the attainment of suitable<br />

properties of the sheet metal which is<br />

dictated by the downstream processes<br />

such as stamping. The i2STEEL platform<br />

would facilitate steelmakers and<br />

automakers to obtain the desired grade of<br />

sheet metal. The program aims at the<br />

development of an Integrated Process<br />

Models based platform to cover the entire<br />

production cycle of sheet manufacturing<br />

consisting of secondary steelmaking,<br />

continuous casting, reheating, rolling and<br />

annealing; models would predict the<br />

evolution of microstructure at different<br />

stages of processing. Existing models<br />

(ladle furnace operation, slab caster<br />

tundish, continuous casting, reheating<br />

furnace, heat treatment and thermal<br />

processing) are being upgraded,<br />

customized and integrated with the<br />

i2STEEL program, and new models are<br />

being developed and added to make it<br />

more comprehensive.<br />

To enrich the on-going program on<br />

process modelling in steel, work is in<br />

progress to develop comprehensive model<br />

for casting to improve microstructure and<br />

eliminate defects (such as using<br />

electromagnetic stirring). Casting<br />

processes are multi-scale in nature and<br />

have an influence of phenomena<br />

Process Design<br />

• Sequence Selection<br />

• Die Design<br />

• Tolerances<br />

Knowledge base<br />

from designers<br />

Design<br />

Specifications<br />

Product &<br />

Process Design<br />

Synthesis<br />

Figure 4: Schematic of the tool<br />

Have sufficient experience<br />

Quick Stamping<br />

Analysis Tools<br />

occurring at different length and time<br />

scales. However, the modeling approach<br />

capturing multiple length scales in single<br />

modeling framework is rare and difficult at<br />

this point of time. For industry sized<br />

problems, it is not possible to resolve all<br />

length and time scales with the current<br />

computational power. In this scenario, the<br />

best approach going forward is to have<br />

macro-micro modeling approach which<br />

allows capturing microscale physics. One<br />

of the important aspects of interface<br />

morphology is microsegregation which<br />

requires tracking the evolution of solutal<br />

field. We are currently working on the<br />

development of macroscopic model for<br />

macrosegregation which accurately<br />

accounts for the microsegregation at<br />

dendritic length scale and application of<br />

this model for different flow conditions.<br />

Also, the macro/micro modeling<br />

framework is being developed with the<br />

possibility to enable additions of more<br />

microscale physics later. The emphasis is<br />

on microscale phenomena such as back<br />

diffusion, eutectic solidification, and<br />

dendrite coarsening and remelting, which<br />

Quick Product<br />

Performance<br />

Analysis<br />

Traditional strength areas<br />

Enhanced<br />

Simulation Tools<br />

add Knowledge<br />

Detailed Stamping<br />

Simulation &<br />

Analysis<br />

Product Design and<br />

Performance<br />

• Geometry, material,<br />

• Stiffness<br />

• Crash Safety<br />

• Fatigue<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 37


are analyzed considering appropriate flow<br />

conditions under the influence of natural<br />

(double-diffusive and shrinkage) and<br />

forced convection.<br />

Intelligent Integrated<br />

Stamping Process Design<br />

Tool<br />

This <strong>TCS</strong> internal research program on<br />

stamping envisages an intelligent and<br />

interactive design tool for the sheet metal<br />

industry to help component and<br />

manufacturing process designers<br />

automate the design process and reduce<br />

the dependence on knowledge residing<br />

with experts. Special emphasis will be on<br />

AHSS where such established knowledge<br />

base is yet evolving. Figure 4 provides an<br />

overview of the tool.<br />

This tool will address the following key<br />

scenarios:<br />

�Given<br />

a final geometry of a component<br />

to be produced, design the most<br />

effective process sequence checking<br />

for formability and plant constraints<br />

while meeting product characteristics.<br />

�Given<br />

a broad outline and constraints<br />

of the product to be designed, evolve<br />

the remaining geometry to meet the<br />

specifications of product<br />

characteristics.<br />

�Optimize<br />

the entire product<br />

development process covering the<br />

above two aspects.<br />

The development of this tool involves<br />

research on two key fronts:<br />

�Design synthesis for component and<br />

process: This involves capturing the<br />

conventional design knowledge<br />

through ’knowledge base engineering’<br />

tools supported by quick analysis tools<br />

for advanced materials. The tool will<br />

construct graphs of various<br />

design/process routes, analyze them<br />

and rank the feasible designs using a<br />

KBE engine and host of optimization<br />

techniques.<br />

� Process modeling for material<br />

response: These tools look at<br />

multilevel materials modeling based<br />

on advanced material models for<br />

rolled AHSS sheets for detailed<br />

deformation analysis and will also form<br />

the basis for building knowledge<br />

base as well as quick analysis tools.<br />

During the current year, the team has<br />

developed a detail tool requirements<br />

document in association with various end<br />

users and also developed preliminary<br />

prototypes. A typical simulation with<br />

prediction of thickness strain is given in<br />

Figure 5.<br />

.073576 .169212 .264848 .360484 .45612<br />

.121394 .21703 .312666 .408302 .503938<br />

Figure 5: Contours of Triaxiality Factor - a Key Failure Criterion for AHSS<br />

Pradip, A K Singh, B P Gautham,<br />

Ravindra Pardeshi, and Pradip Dutta<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 38


Simplify and Transform<br />

Dr. Harrick Vin, Head, Systems <strong>Research</strong> Lab, <strong>TCS</strong> Innovation Labs – TRDDC,<br />

Theme Owner - Simplify and Transform<br />

“During the past two decades, many enterprises have transformed from ‘Businesses<br />

facilitated by IT’ to the paradigm where ‘Business is IT’. Today, enterprises not only relay<br />

on IT to obtain and deliver insightful, timely, and accurate information for managing their<br />

operations, but also to provide competitive differentiation, to support business agility and growth, and to<br />

improve profitability. Unfortunately, the growing complexity of the IT environments operated by the<br />

enterprises is becoming a key obstacle in sustaining this vision. In fact, addressing the complexity of large<br />

IT systems has been identified as a grand challenge in computing. At <strong>TCS</strong>, we are exploring a long-term<br />

R&D agenda to address this challenge.”<br />

A defining characteristic of the information age is our reliance on<br />

vast, complex, and intertwined information technology (IT)<br />

plants—consisting of large numbers of heterogeneous, highcapacity<br />

computing, communication, and storage systems as well<br />

as wide-range of software components. Unfortunately, the<br />

complexity of these IT plants has been increasing steadily and is<br />

fast approaching a barrier. We believe that continuous evolution is<br />

a key contributor to this complexity. Unlike traditional<br />

engineering artefacts that don’t change much over time, IT plants<br />

evolve continuously to accommodate new software and hardware<br />

technologies, application functionalities, user requirements, as<br />

well as changes in operating conditions (workload, faults, etc.).<br />

The main objective of the “simplification” R&D theme at <strong>TCS</strong> is to<br />

conquer this complexity by developing methodologies and tools<br />

to design simple yet efficient systems and to manage system<br />

evolution. These methodologies and tools will facilitate reasoning<br />

about various system properties—correctness, security, privacy,<br />

scalability, performance, availability, and reliability—even in the<br />

presence of evolution.<br />

Our approach—instantiated as the <strong>TCS</strong> Sense-Understand-<br />

Respond (SURe) framework—is based on the observation that to<br />

derive a simplification strategy, one must first understand the as-is<br />

state complexity. To understand the as-is state, the SURe<br />

framework collects, integrates and analyzes data from “monitoring<br />

probes” placed at various locations and tiers of an IT plant, and<br />

derives models for infrastructure and application inventory,<br />

dependency, cost, workload, request flow, performance, causality,<br />

among others. These models are then used to conduct “what if”<br />

analysis and to predict the impact of change and derive a<br />

simplification and optimization strategy. The selected strategy is<br />

then implemented by leveraging many of the emerging<br />

technologies.<br />

The “simplification” theme is a long-term agenda being pursued at<br />

<strong>TCS</strong>. In what follows, we discuss some of the specific projects<br />

being pursued under this broader umbrella.<br />

Design of a Domain-independent<br />

Sense-and-Analyze Platform<br />

A domain-independent sense-and-analyze platform consists of<br />

three components:<br />

�A<br />

data preparation system – that supports mechanisms to<br />

ingest structured, semi-structured, and unstructured data,<br />

cleanse the data (perform data and referential integrity<br />

checks, identify and handle missing and erroneous data,<br />

transform data, among others), and then prepare data for<br />

further analysis.<br />

�A<br />

data analytics system – that supports text mining (to handle<br />

unstructured data) as well as techniques for analysing three<br />

types of structured data: relations (tables), graphs, and timeseries.<br />

�A<br />

visualization system – that supports efficient techniques to<br />

present analytics results using the most appropriate data<br />

visualization metaphors; and to organize the visualization<br />

metaphors in an easy-to-understand and insightful manner.<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 39


The goal of this research project is to develop high-level<br />

abstractions and methodologies that simplify the construction of<br />

sophisticated sense-and-analyze solutions for various domains.<br />

This platform forms the foundation of conducting “as-is” state<br />

analysis for all of our “simplification” domains.<br />

Simplifying Infrastructure Design<br />

(iDesign)<br />

Today, we are surrounded by a plethora of infrastructure<br />

optimization techniques, including:<br />

�Server<br />

virtualization technologies that facilitate consolidation<br />

of several as-is-state physical servers into one target-state<br />

physical server, and thereby reduce infrastructure footprint.<br />

�Storage<br />

optimization techniques—such as SAN-based storage<br />

consolidation, storage virtualization, thin provisioning, tiered<br />

storage and information lifecycle management (ILM), diskbased<br />

virtual tape libraries, to name a few—that can<br />

dramatically reduce the total cost and complexity of storage<br />

environment.<br />

�Cloud<br />

services that simplify the deployment and launch of<br />

applications, while minimizing the overhead of running a<br />

custom infrastructure.<br />

Yet, most organizations are suffering from (and struggling to get<br />

out of) poorly designed, managed, and high cost infrastructure.<br />

This is because, while many of these “how to optimize”<br />

technologies are getting commoditized, the biggest challenges in<br />

realizing the “optimized and agile infrastructure” dream seems to<br />

be in addressing the "what", "when" and "why" questions. In<br />

particular, one needs to address questions such as: ‘What<br />

techniques and technologies to use?’, ‘What class of applications<br />

and infrastructures should one target first?’ And ‘what is benefit of<br />

doing so (over the as-is state)?’ Unfortunately, these questions<br />

have proved quite difficult to address because “one-size-does-notfit-all”;<br />

answers to these questions depend much on the details of<br />

the as-is infrastructure, application characteristics and SLA<br />

requirements, as well as growth projections.<br />

Today, many of these decisions are taken manually based<br />

primarily on intuition. Because of the scale and complexity of<br />

most IT infrastructure setups, this approach often leads to<br />

significant “realization” challenges and hence fails to achieve the<br />

potential (there are many examples of failed infrastructure<br />

transformation initiatives!).<br />

The goal of this project is to formalize and automate the process<br />

of addressing the “what”, “when” and “why” questions for<br />

infrastructure simplification and transformation.<br />

Optimizing Infrastructure Operations<br />

Support (iSupport)<br />

Most organizations collect enormous amounts of historical data<br />

about their business operations, transactions, employees, etc. This<br />

includes not only the structured data (e.g., in databases) but also<br />

document repositories (such as reports, proposals, notes, emails,<br />

etc.). Such historical repositories can be analyzed to improve<br />

operational efficiency.<br />

As a first step in this direction, we have begun analysing records<br />

from ’ticketing systems’ used to log infrastructure support<br />

requests. These records contain information about support<br />

requests, as well as their resolution details including the time<br />

spent by each resolver on the ticket, the route the ticket followed<br />

prior to being resolved, and the solution offered to the problem.<br />

The iSupport tool uses text and data mining techniques to derive<br />

the following types of insights from historical databases of past<br />

tickets, and thereby optimize the operations support activity:<br />

�Identify<br />

support process steps that are candidates for<br />

automation;<br />

�Identify<br />

opportunities for reducing the effort and time<br />

required to service tickets by:<br />

�Automatic<br />

identification of experts and appropriate<br />

routing of tickets.<br />

�Identifying<br />

opportunities for training to improve resolver<br />

productivity.<br />

�Capacity<br />

planning for support teams to minimize ticket<br />

wait-times; among others.<br />

�Identify<br />

opportunities to reduce number of tickets.<br />

Predictive Control of Infrastructures<br />

(iControl)<br />

In this project, we focus on the following two related problems:<br />

�Proactive<br />

performance and capacity management: Today,<br />

many IT organizations collect and archive data about<br />

workload, application performance as well as infrastructure<br />

utilization. But most rely on manual processes—that involve<br />

“eyeballing” of measured data collected in Excel spreadsheets<br />

or other dashboards—to detect “interesting” changes and<br />

measure their impact on system parameters. Though such an<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 40


approach can be effective for small IT plants, it does not scale. In<br />

this project, we are developing algorithms for automated<br />

construction—using a combination of graph and time-series<br />

analysis techniques—of dependency, workload and performance<br />

models for large systems. These models can then be utilized to<br />

perform tasks such as:<br />

�Characterization,<br />

prediction and correlation of businesslevel<br />

and server-level workloads;<br />

�Bottleneck<br />

identification, headroom estimation, and<br />

determination of time-to-saturation; and<br />

�Support<br />

for “what if” analysis based on growth plans.<br />

�Fault<br />

detection and localization: With the increasing scale and<br />

complexity of data centers, detecting and localizing<br />

performance faults in real-time has become both a pressing<br />

need and a challenge. While several approaches for<br />

performance debugging in data centers have been proposed,<br />

these techniques do not assume any constraints on the<br />

availability of operational data needed to detect and localize<br />

faults. We argue that collecting such operational data often<br />

requires significant instrumentation or intrusiveness, which is<br />

difficult to realize in production data centers. For performance<br />

debugging to become practical and effective in real-world<br />

systems, one needs to develop techniques that are “more<br />

effective” with “less instrumentation and intrusiveness”. In this<br />

project, we are developing a collection of such “more-withless”<br />

techniques for detecting and localizing faults is largescale<br />

systems.<br />

Simplifying the Design of Software<br />

Control Systems for Large Sensor-<br />

Actuator Networks<br />

Distributed computing systems involving multiple sensors and<br />

actuators are everywhere – from manufacturing systems to large<br />

scientific apparatus, and from surveillance systems (such as, for<br />

identifying fraud in financial trading or detecting an intruder for<br />

military environments) and sensor networks to systems for<br />

managing large-scale networks and data centers. Today, each<br />

such environment develops, with a significant amount of effort, its<br />

own custom control system that collects data from sensors,<br />

performs real-time analysis of collected data, archives data for offline<br />

historical analysis, as well as controls and reconfigures the<br />

operations of the system at various time-scales.<br />

In this project, we ask the following fundamental questions: Is it<br />

possible to design an “operating system” for a general class of<br />

multi-sensor-actuator systems? What set of abstractions should<br />

such an operating system support? How can the design of this<br />

operating system be made both platform- and domainindependent?<br />

How difficult would it be to create custom<br />

deployments of the control system for specific platform and<br />

domain?<br />

In <strong>2008</strong>-<strong>09</strong>, we began by gaining first-hand experience in<br />

designing control systems for two large-scale multi-sensoractuator<br />

systems: the International Thermo-nuclear Experimental<br />

Reactor (ITER) [in collaboration with the Indian Plasma <strong>Research</strong><br />

(IPR) Institute, Ahmedabad]; and the Giant Meter-wave Radio<br />

Telescope (GMRT) [in collaboration with the National Center for<br />

Radio Astrophysics (NCRA), TIFR, Pune]. For instance, for GMRT, we<br />

have developed a model-driven development framework that<br />

automatically generates much of the control system software for a<br />

telescope. The design of our model-driven development<br />

framework is guided by the observation that, independent of the<br />

specific designs and configurations of their antennas, the control<br />

system software for telescopes performs the same set of functions<br />

- communicate, verify, translate and execute commands - at<br />

various antenna sub-systems (actuators); and collect, process,<br />

transmit, visualize and archive data produced by antenna subsystems<br />

(sensors).<br />

We are now generalizing this approach to develop a specificationdriven<br />

software control system generator. If successful, we believe<br />

that we can dramatically simplify the field of designing control<br />

systems for multi-sensor-actuator environments.<br />

Dr. Harrick Vin<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 41


Foster Information Ubiquity<br />

“'Pervasiveness while on the move' is probably one wish on everyone's wish-list in our<br />

life that all of us nourish in our heart. The emerging mobile and wireless communication<br />

technology with smart sensors at the field are increasingly supporting all pervasive real life applications.<br />

Ubiquity is seen as the 'third wave' of computing wherein one person handles many computers or one<br />

computer at many places, and is a disruptive move from eras of mainframes and personal computers.<br />

Technology is increasingly being integrated into the 'real world' with its users, taking the concept of<br />

'access to information' away from the workstations/consoles, and spreading it into everyday life - anyone,<br />

anytime, anywhere access through any device.<br />

The emerging mobile and wireless communication technologies are increasingly supporting all-pervasive<br />

real-life applications with enabled mobility and robustness against changing location, time, environment,<br />

user preferences and capabilities. However, the real adoption of the same among the masses will happen<br />

when the users will experience true seamless ubiquity without being aware of how it is achieved at the<br />

back ground.”<br />

Ubiquitous computing is all about access<br />

to information anytime, anywhere, by<br />

anyone and in any situation. The final goal<br />

of ubiquitous computing is to bring in a<br />

better end-user experience primarily<br />

through the concept of 'information<br />

reaching consumer' rather than 'consumer<br />

reaching for information'. This means a<br />

convergence of networks, devices and<br />

content into a seamless information<br />

highway. Users could be both man and<br />

machine who require this information for a<br />

specific reason and are authorized to<br />

access it. Major classes of consumers are<br />

people who are on the move, work at<br />

multiple locations, and access multimodal<br />

information from multiple sources.<br />

Consumers can also be machines, such as<br />

robots or vehicles, which access<br />

information for autonomous control.<br />

Ubiquity enhances operational efficiency<br />

and user experience with enabled mobility<br />

Debasis Bandyopadhyay, Head, <strong>TCS</strong> Innovation Labs - Kolkata,<br />

Theme Owner - Foster Information Ubiquity<br />

through cost effective integration of<br />

computing, communication and user<br />

interfaces.<br />

Ubiquitous services and applications are<br />

beneficial to users who need it in various<br />

circumstances. In fact, ubiquity leads to a<br />

de facto blurring of space boundaries,<br />

such as office/home/car/field, and is aimed<br />

towards enhancing operational efficiency<br />

and user experience with mobility<br />

enabled. The key facets of ubiquity<br />

applied, as depicted in figure 6, are context<br />

awareness, ubiquitous communications,<br />

and intuitive user interfaces implemented<br />

over familiar user devices.<br />

Thanks to the new standards, the ubiquity<br />

of the Internet and the growing adoption<br />

of wireless data networks in the home has<br />

become a reality. The traditional world of<br />

entertainment video will enable services in<br />

healthcare, banking, agriculture and more.<br />

The impact of ubiquity is multifold. This<br />

includes logistics management,<br />

telecommuting, tele-monitoring, tracking,<br />

personal health monitoring, coordination<br />

of mobile workforce, emergency and<br />

disaster management, location based<br />

services and many more. Information<br />

access through simple and familiar devices<br />

like mobile phones, TV and radios have a<br />

major potential.<br />

<strong>TCS</strong>'s award winning mKrishi is a<br />

mobile phone based agro advisory<br />

system for farmers and is a significant<br />

step towards integrating the farmers<br />

with the agro industry of India. On the<br />

personal healthcare front, the cardio<br />

monitor is a wearable device with<br />

wireless communication capability for<br />

ubiquitous health monitoring. It is a<br />

system consisting of pervasive devices,<br />

communication networks, user interfaces<br />

and embedded intelligence.<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 42


Any Situation<br />

Context<br />

Awareness<br />

through<br />

Information<br />

Processing<br />

All encompassing User Experience through Ubiquity<br />

Any Body<br />

Simple but<br />

enriched User<br />

Interface<br />

Pervasive Consumer Devices<br />

(Mobile Phones, TVs, PCs, PDAs, Sensors and Actuators)<br />

Figure 6: Key facets of Ubiquity Applied<br />

Key Challenges<br />

The key challenges in Information Ubiquity<br />

are:<br />

�Communications/networking<br />

challenge<br />

�Designing<br />

hierarchical, distributed,<br />

decentralized and adaptive<br />

protocols for dense wireless<br />

networks and integrating efficiently<br />

with the future Internet as a whole.<br />

�Computational<br />

challenge<br />

�Calls<br />

for advanced signal processing<br />

techniques and their real-time<br />

implementation for providing the<br />

context awareness feature<br />

�Security<br />

and Privacy considerations<br />

�Schemes<br />

involving optimum<br />

tradeoff for security and privacy in a<br />

personal and ubiquitous network<br />

�Cost<br />

Viability<br />

�User<br />

Interaction<br />

�Social,<br />

perceptual and cognitive<br />

aspects are important to the study<br />

of applications and how end-users<br />

would interact with pervasive<br />

systems<br />

Any Time,<br />

Any Where<br />

Ubiquitous<br />

Communication<br />

as Enabler<br />

A few of <strong>TCS</strong>’s innovations in the<br />

ubiquitous computing area are described<br />

below:<br />

mKRISHI – Mobile Agro Advisory<br />

Device<br />

The Mobile Agro Advisory System named<br />

mKrishi, developed by <strong>TCS</strong> Innovations<br />

Figure 7 : The mKRISHI System<br />

Mobile based<br />

Agro Advisory<br />

System<br />

Platform<br />

Lab - Mumbai, connects farmers with an<br />

ecosystem that empowers them to make<br />

sound decisions about agriculture, drive<br />

profits, and conserve the environment.<br />

Farmers can receive information on<br />

microclimate, mandi price (market price),<br />

and several other relevant information on<br />

their mobile phones. It also enables<br />

farmers to send queries specific to their<br />

land and crop to receive personalized<br />

replies from agricultural experts, on their<br />

phones. Using sensor networks, mKrishi<br />

transfers the farmers’ environment to the<br />

consultant. Farmers can also send pictures<br />

of their crops and pests captured with<br />

mobile phone cameras; sensors provide<br />

farm specific soil and crop data; weather<br />

stations provide microclimate details.<br />

Using this multi-cue data about the<br />

farmer’s environment, experts guide them<br />

directly, on water, pesticide and fertilizer<br />

usage, helping farmers save money, effort<br />

and the environment<br />

The Mobile Agro Advisory System<br />

demonstrates how several stakeholders<br />

such as farmers, government, research<br />

institutes, agro-based industries and<br />

content providers can be connected for<br />

mutual benefit. It uses an IVR type<br />

platform called PIM2R developed<br />

S. no<br />

1<br />

2<br />

3<br />

4<br />

5<br />

6<br />

7<br />

8<br />

9<br />

10<br />

11<br />

12<br />

13<br />

Information and Advice<br />

Fertilizer<br />

pesticide / Insecticide<br />

Farming Best Practices<br />

Herbicide<br />

Micronutrients<br />

Availability of the products (1-6)<br />

Yellow Pages<br />

Govt. Policies<br />

Loans and Insurance<br />

Alert Services<br />

Health Care<br />

Education<br />

Railway and bus timing<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 43


internally by <strong>TCS</strong>, which uses the<br />

inexpensive data channel for transferring<br />

rich content.<br />

Cardio Monitor for Ubiquitous<br />

Heart Monitoring<br />

Heart related ailments are one of the major<br />

killer diseases world-wide. Many a times, it<br />

is beneficial to observe the heart<br />

functionality continuously for a day to<br />

detect any anomaly that may potentially<br />

cause cardiac problems in future. The<br />

Cardio Monitor is a wearable device for<br />

ubiquitous monitoring of ECG allowing the<br />

convenience of free mobility to the user.<br />

The current version of the device supports<br />

three lead acquisitions and has a storage<br />

capacity for 18 hours of ECG data. It has a<br />

Bluetooth interface for emergency alert<br />

service through a mobile phone placed in<br />

the proximity. This is a collaborative<br />

development between <strong>TCS</strong> Innovations<br />

Lab - Bangalore and Indian Institute of<br />

Technology (IIT) Mumbai.<br />

The complete solution involving this<br />

device include ECG data analytics and<br />

visualization software as a tool to help the<br />

doctor in accessing and examining the<br />

ECG records from the Cardio Monitor. It<br />

incorporates algorithms for detection of<br />

various anomalies in ECG and appropriate<br />

alert generation. Future enhancements<br />

will include various value added features<br />

to this device.<br />

Figure 8: The Cardio Monitor Screen<br />

Web-SenseScape - Data<br />

Aggregation, Monitoring and<br />

Visualization tool for Wireless<br />

Sensor Networks<br />

The use of wireless sensor networks for<br />

real-time data collection from physical<br />

world to IT systems is getting attention in<br />

many application areas. Web-SenseScape<br />

is a host based application framework for<br />

acquiring, analyzing, visualizing,<br />

monitoring and controlling a set of<br />

heterogeneous wireless sensor network<br />

nodes addressing multiple applications.<br />

It has facilities for specifying the network<br />

configuration with node/sensor labels. The<br />

display of the deployment configuration<br />

and sensor data is available in a text form<br />

as well as graphical rendition. The<br />

incoming data is stored in a database for<br />

further queries and processing. A rulebased<br />

event definition is provided to<br />

monitor certain events of interest.<br />

Subsequently, an action can be linked to<br />

an event which includes audio-visual alerts<br />

and messaging. A text-to-speech<br />

converter is included to deliver an alert in<br />

speech form. This tool could be configured<br />

for addressing multiple applications. Some<br />

of the applications demonstrated are<br />

forest monitoring and environment<br />

monitoring with IEEE 802.15.4 compliant<br />

communication radio nodes.<br />

<strong>TCS</strong>'s User Experience (UX) Lab supports<br />

Cluster<br />

Node0<br />

Sensor(Temp)<br />

Sensor(Pressure)<br />

Sensor(Humidity)<br />

Node1<br />

Node2<br />

Sensor(Temp)<br />

Sensor(Pressure)<br />

Sensor(Humidity)<br />

Node3<br />

Node4<br />

Sensor(Temp)<br />

Sensor(Pressure)<br />

Sensor(Humidity)<br />

Web-Sensescape<br />

an In<br />

iraz<br />

Ad<br />

awh<br />

Dubai<br />

United Arab Masqut<br />

Emirates<br />

Oman<br />

“Event<br />

Name”<br />

Figure 9: Web-SenseScape<br />

the User Experience initiative in place for<br />

various customers across industry<br />

verticals. This state of the art laboratory<br />

offers testing solutions for measuring the<br />

usability of software applications and<br />

handheld devices. We also have a portable<br />

lab capable of conducting testing at any<br />

location globally. Our UX testing<br />

capabilities include multiple observational<br />

data collection and analysis, handheld<br />

device testing, expression mapping, eye<br />

tracking and physiological data capture.<br />

These capabilities are well-backed with<br />

excellent hardware and software<br />

applications that can be customized to<br />

include inputs from additional external<br />

hardware equipment as well.<br />

<strong>TCS</strong> has been actively involved in its Global<br />

research programs in advanced wireless<br />

technologies. The pursuit will be<br />

continued in a focused manner to address<br />

open problems in ubiquity taking the<br />

following approach - track and develop<br />

next generation wireless radio technology;<br />

implement truly ubiquitous applications<br />

for masses in entertainment, healthcare,<br />

agriculture and education; and address the<br />

challenge of providing ’technology<br />

invisibility’ without compromising on ’user<br />

privacy’ through focused R&D on secure,<br />

adaptive and autonomic systems.<br />

Debasis Bandyopadhyay<br />

Afgnanistan Islamabad<br />

Gujranwala<br />

Bathinda<br />

Faisalabad City<br />

Lhasa<br />

Pakistan<br />

New Delhi<br />

Nepal<br />

Jaipur Barabanki<br />

Biratnagar Bhutan<br />

Kanpur<br />

Karachi<br />

Sylhet<br />

Varanasi<br />

Patna<br />

Bangladesh<br />

Ahmadabad Bhopal<br />

Durgapur<br />

India<br />

Sabroom<br />

Vadodara Indore<br />

Kolkata Barisal<br />

Myanmar<br />

Bagasra Surat<br />

Nagpur<br />

(Burma)<br />

Mumbai Nasik<br />

Pune<br />

Vishakhapatnam<br />

Hyderabad<br />

Chengdu Chon<br />

Guiyang<br />

Guiyang<br />

Kunming<br />

Nguyen<br />

Binh<br />

Dien Bien Ha N<br />

Phu Yen<br />

Hai Phon<br />

Laos Nam Dan<br />

Viang Do<br />

Chan<br />

Vijaywada<br />

Yangon<br />

Hua<br />

Bengaluru<br />

Channei<br />

Stoeng<br />

Thalland Treng Viet<br />

Bangkok<br />

Cambodia<br />

Koh kong<br />

Thrissur<br />

Jaffna<br />

Ha Tien Tha<br />

Madurai Mullaitivu<br />

Thi Xa<br />

Ho<br />

Sri Lanka<br />

Kalutara<br />

Bac Lieu<br />

Balangoda<br />

Malaysia<br />

Medan<br />

Sensor<br />

id<br />

High Temp C1_N0_S0 ><br />

“Condition” “Value” “Alert Message”<br />

20<br />

Singapore<br />

Palembang<br />

Temperature Exceeded<br />

Limit<br />

Jakarta<br />

Bandu<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 44


Enable Understanding of Customers and Markets<br />

Dr. Gautam Shroff, Head, <strong>TCS</strong> Innovation Labs - Delhi,<br />

Theme Owner – Enable Understanding of Customers and Markets<br />

“The potential for analytical techniques in business remains hugely unexploited.<br />

Traditional business intelligence in practice has largely been limited to slicing and dicing<br />

of data, and remains an analyst driven activity, with generation of reports as the goal. That much<br />

more can be done is known, e.g. market basket analysis, alert generation, fraud or anomaly detection in<br />

general etc. But these techniques, being less widely understood, are also applied less. We are applying<br />

these 'predictive modeling' techniques in specific domains, such as social network analysis, multimedia<br />

analysis and the detection of anomalous behavior (fraud etc.).”<br />

Leadership decisions require foresight, and decisions based on<br />

data are preferred where possible. Tools that analyze past<br />

behavior and assist in predicting behavior are, therefore,<br />

increasingly in use. Traditional business intelligence (BI) products<br />

provide many of these capabilities to our customers across<br />

markets, supporting their decision-making. These solutions are<br />

primarily focused on data warehousing followed by OLAP tools<br />

enabling slicing and dicing of data-cubes based on historical data<br />

usually maintained internally by large enterprises and<br />

organizations.<br />

At the same time, markets and marketplaces are changing rapidly<br />

owing to global-local influences, demand-supply variations,<br />

increasing range of goods and services, innovative modes of<br />

marketing, display, sale and payment. In particular, social<br />

networks have become popular amongst a large section of<br />

citizens, including consumers as well as employees. Consequently,<br />

online marketing using advertising as well as soft marketing using<br />

blogs and social networks are being explored. Online advertising<br />

also presents a new business opportunity for many organizations<br />

especially those having sophisticated IT systems and expertise<br />

and/or access to data on consumer behavior. To support customer<br />

interest as well as business opportunities in this area for <strong>TCS</strong>, we<br />

are investing in a research project on ‘Ontology Driven Text<br />

Analytics’, wherein we have developed tools for mining topics and<br />

opinions from a variety of online sources.<br />

The past year has seen dramatic events including the global<br />

financial crisis as well as the worsening of major geo-political<br />

security challenges. While fraud detection was always an<br />

important part of our analytics research, we foresee a resurgence<br />

of interest in this area; our earlier research on e-mail mining<br />

especially in the context of large scale fraud, is now directed at<br />

more general ‘Social Network Analysis’, wherein we have<br />

developed tools for visual analytics as well as automatic anomaly<br />

detection. Tools that can detect such anomalous behavior can also<br />

be applied to online / electronic activities in general, so as to<br />

provide opportunities for detection of security threats or possible<br />

fraud or dangerous behavior at enterprise as well as societal<br />

levels.<br />

Online data is increasingly comprising `multimedia data’, with<br />

video and photo sharing becoming an integral part of the social<br />

networking arena. Video surveillance is being deployed more<br />

widely than ever, driven by security concerns, and with increasing<br />

use of video conferencing, a large volume of stored video data is<br />

becoming available to exploit. Through our ‘Multimedia Analytics’<br />

research project, we are adapting computer vision techniques<br />

such as activity monitoring and crowd behavior analysis for<br />

surveillance applications. Our video surveillance solutions<br />

automate detection of anomalous events in video records, leading<br />

to time savings and deeper understanding of threats as well as the<br />

ability to model user behavior in public areas such as stores,<br />

offices etc. for a variety of applications. We are also adapting<br />

speech tools developed in <strong>TCS</strong> to augment this analytical<br />

capability to support a variety of speech analytics, including<br />

speaker, language, keyword and eventually emotion detection.<br />

Given the large volumes of data in modern enterprises, even after<br />

traditional business intelligence tools or more sophisticated<br />

predictive analytics, data mining, or anomaly detection<br />

techniques are applied, a large number of ‘potentially interesting<br />

data points’ remain. Examples are problems in business<br />

performance for a certain segment, geography and product<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 45


category, a temporary behavior trend arising in a segment of the<br />

market, or suspicious behavior of any kind. Even after these events<br />

are processed by human analysis, decision making needs to be<br />

done using the aggregate of many such ‘validated events’ rather<br />

than each event in isolation. We propose research in the area of<br />

‘Data Fusion’ towards combining such information based on prior<br />

models of belief, or on automatically learning these models from<br />

past events and their consequences. While this is a new area of<br />

work, our earlier research in a seemingly unrelated area, that is,<br />

identifying concepts in natural language queries, offers some<br />

unique opportunities for idea re-use which, if combined with<br />

traditional Multi-Sensor Data Fusion (MSDF) techniques, is likely to<br />

lead to new insight into the creation of usable tools as a byproduct.<br />

Specific Projects<br />

These research projects are to investigate and build techniques to<br />

rapidly analyze online data to enable creation of a larger picture<br />

highlighting the hidden associations and correlations in the data,<br />

detect outliers and anomalous behavior in the data, and enable<br />

new relevant data to be ‘pushed’ to the user based on the hidden<br />

associations and correlations in the data.<br />

Ontology Driven Text Analysis<br />

Organizations are increasingly encountering the challenge of<br />

extracting information from unstructured repositories like reports,<br />

e-mails, open sources on the Internet etc. For marketing<br />

researchers, the Internet has turned out to be a virtual gold mine<br />

of knowledge about consumers. Information embedded in emails<br />

help management gain crucial insight into organizational<br />

process management, customer-relationships, employee<br />

satisfaction factors etc. People post their opinions, perceptions<br />

and experiences on various things including products or events.<br />

These sites record very high footfalls indicating their importance<br />

in shaping the opinions of users world-wide. One of the reasons<br />

for more and more people getting hooked to the Internet is the<br />

easy accessibility and virtual absence of any regulation on<br />

authoring techniques. However, this also poses a major challenge<br />

to information extraction since most of the Natural Language<br />

Processing technologies that exist today are designed to work<br />

with noise-free text. Noisy text analytics is a relatively new area of<br />

research that attempts to address the issues of knowledge<br />

extraction from noisy text sources like blogs, e-mails, chats, SMS<br />

etc. In this project, we propose to look at an ontology-driven<br />

approach to extract knowledge from noisy data sources. Ontology<br />

represents unstructured domain knowledge within a structured<br />

framework. The ontology helps in designing linguistic and<br />

semantic principles for knowledge extraction. We propose to<br />

develop a semi-automated framework which will aid the analysts<br />

to provide domain knowledge for knowledge extraction. The<br />

framework is also equipped with a learning mechanism which<br />

simultaneously learns patterns from the training data and<br />

extracted knowledge to identify possibly useful information, to be<br />

vetted by the analyst before including in the knowledge base. The<br />

extracted knowledge can be mined and results can be presented<br />

at different levels of specificity as directed by the ontology. There<br />

is lesser work in statistical modeling of noisy text from various<br />

sources. As an off-shoot of this project, we intend to come up with<br />

some statistical models for blog data.<br />

In <strong>2008</strong>, we developed a basic framework for crawling data from<br />

blogs/e-mails/news and extracting opinion-related phrases from<br />

these. The opinion extraction framework works correctly for clean<br />

data. Basic work on cleaning noisy data and then applying the<br />

opinion mining was employed with some success.<br />

Social Network Analysis<br />

Social network analysis is aimed at analyzing social structures<br />

made of nodes which generally represent individuals,<br />

organizations or events. Different types of interdependencies that<br />

may exist among these nodes are studied to extract information<br />

about friendships, kinships, dislike, conflict, trade, financial<br />

exchanges, and also similarities in values, ideas or vision. Social<br />

Network Analysis provides inputs to various important fields of<br />

knowledge discovery including unearthing evidences of fraud,<br />

terrorism and other kinds of malicious behavior. Social network<br />

analysis views social relationships in terms of nodes and<br />

semantically labeled edges between nodes. The resulting graph<br />

structures can become very large and complex. Extracting hidden<br />

relationships among nodes is consequently a highly complex task.<br />

Most of the existing social network analysis systems built to date<br />

have concentrated on providing good visual aids to analysts for<br />

accomplishing complex tasks. Exploratory data mining aims at<br />

analyzing these relationships for insightful information about<br />

patterns and trends. The aim of the project is to work on<br />

automated techniques for identifying interesting patterns in social<br />

network data. Interesting patterns could be either frequently<br />

occurring patterns or anomalies depending on the task at hand.<br />

The system will employ a dual representation scheme to store<br />

patterns of interest. One of the aims is to learn patterns from past<br />

actions of analysts. Another is to identify interesting patterns in<br />

terms of structural parameters. A major limitation of the existing<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 46


network analysis systems is that they primarily work on structured<br />

data. The other major aim of this project is to integrate aspects of<br />

statistical text mining with social network analysis which will allow<br />

analysts to have more semantic information about the hidden<br />

relationships that may exist among nodes.<br />

Multimedia Analytics<br />

Affordable technologies for capture and storage of still images,<br />

speech and video have resulted in creation of large professional<br />

and amateur multimedia archives. These multimedia recordings<br />

hold enormous wealth of information regarding human behavior.<br />

The goal of this research project is machine processing such<br />

media recordings to interpret human activities, thereby reducing<br />

manual efforts and resulting in more reliable systems.<br />

In the past year, we have successfully built a technology prototype<br />

of a visual surveillance system with core computer vision<br />

techniques developed by our research partner - IIT Delhi. The<br />

system can track human beings in the field of vision of a<br />

surveillance camera and can detect certain events, such as,<br />

movement through pre-defined entrances / exits, and record<br />

them in a database. It is possible to query the database for specific<br />

types of events and view the visual recordings. The system<br />

generates some statistical reports too. Visual analytics has also<br />

been successfully tried out in Shopping By Example and<br />

Advertisement Analysis technology prototypes (the latter for<br />

Nielsen Media <strong>Research</strong>). We have also created algorithms for<br />

Static Hand Gesture Recognition using computer vision technique<br />

(on naked hand – without using any implants) and demonstrated<br />

the same to Nissan Automobiles.<br />

In the next year, we propose to extend the scope of the research<br />

to other media forms analytics, especially speech, which has<br />

strong implications for national security. We would like to extend<br />

the visual surveillance technology to object detection (baggage,<br />

guns, etc.), flexible queries, off-line analytics, crowd behavior<br />

analysis, surveillance data visualization and correlation, and<br />

analytics like user behavior classification and abnormal behavior<br />

detection.<br />

Data Fusion<br />

Collating and analyzing data collected from different sources to<br />

create useful ‘information’ is complex and knowledge intensive.<br />

Such a task has to deal with varied inputs, some of which may be<br />

incomplete or inconsistent. Data Fusion aims to combine data<br />

from multiple sources to perform inferences that may not be<br />

possible from a single source alone, to enable automatic<br />

identification of entities, their activities, the relationships, and the<br />

possible ‘cause-effect’ scenarios. Data fusion techniques will have<br />

to be built to align data from various sources, create fused<br />

identities of entities involved, map out the entity-relationship<br />

chart, and associate events by determining the hidden links and<br />

sequence between entity groups. The output of data fusion will<br />

help evaluate possible situations that can arise from multi-entity<br />

activities. The techniques need to have the ability to work with<br />

large amounts of data and make quick classifications, so as to<br />

identify potentially undesirable situations, before they actually<br />

occur.<br />

Dr. Gautam Shroff<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 47


Enrich User Experience<br />

“Growth of business and demand in the market go hand in hand. While customer's<br />

needs and customer satisfaction are the key mantras for demand creation, it's the<br />

'Richness of experience' that the users feel at the end, be it product or service, which is the fundamental<br />

criterion for sustenance and growth of an enterprise.<br />

The experience of the end-user is increasingly becoming critical for any IT / software / system solution. The<br />

key differentiator to accomplish success in today's competitive business world is to enhance and enrich this<br />

experience of the end customers.<br />

Our quest for innovation and strategy of research work are to address the subject that will enhance the<br />

user's experience of one customer and customers of customers.<br />

The main challenge of providing 'quality user experience' lies in making the technology unobtrusive (and<br />

almost invisible) to the end-user.<br />

<strong>TCS</strong> has launched a set of initiatives that attempts to enhance the experience of <strong>TCS</strong> customer or <strong>TCS</strong><br />

customer's customer through - designing and developing novel input devices, designing newer User<br />

Interface techniques that are more intuitive to the end-user, creating best practices for Usability design and<br />

methodology for collecting user feedback, and enhancement of User Experience through automation.”<br />

User experience is an integral and natural<br />

outcome of ubiquity; ubiquity enhances<br />

the user experience of a mobile/nomadic<br />

user through cost-effective integration of<br />

computing, communication and user<br />

interfaces. Building a better customer<br />

experience has been forecasted as the<br />

leading market driver followed by cost for<br />

adaptation of new technology and<br />

services. Customer experience creates a<br />

sense of bonding between the service<br />

operator and consumers and is critical for<br />

building long-term relationships with<br />

consumers.<br />

Even though ‘user experience’ has a much<br />

bigger and broader coverage, from the <strong>TCS</strong><br />

perspective - the focus needs to be into<br />

building enriching solutions and<br />

Debasis Bandopadhyay, Head, <strong>TCS</strong> Innovation Labs - Kolkata,<br />

Theme Owner - Enrich User Experience<br />

applications for the user through<br />

innovative use of the ubiquitous<br />

communication technology. In this<br />

context, one can think of communication<br />

as the technology enabler for information<br />

access at anytime and from anywhere. The<br />

other requirement that this information<br />

can be used by anybody in any situation<br />

leads to addressing context awareness and<br />

usability issues effectively.<br />

The impact of this spans across multiple<br />

verticals including logistics management,<br />

telecommuting, tracking and surveillance,<br />

personal health monitoring, workforce<br />

automation, industrial automation,<br />

disaster management, location based<br />

services, entertainment and many more.<br />

Information access through simple and<br />

familiar devices like mobile phones, TV and<br />

radios has a major potential in addition to<br />

building innovative devices that fill in the<br />

gap between computers and the popular<br />

consumer electronic devices.<br />

The best user interfaces are the ones that<br />

users don’t need to pay much attention to.<br />

They make sense to the user and provide<br />

the functionality that users expect. When<br />

an interface is easy to use, one can utilize<br />

one’s time doing quality work instead of<br />

searching through the interface for the<br />

right button or key to press. It's almost<br />

transparent - one can see right through<br />

the interface to one’s own work.<br />

From the design viewpoint, the user<br />

experience can bring in a paradigm<br />

shift and this starts with the perspective<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 48


that user is always right. If there is a<br />

problem with the use of the system,<br />

the system is the problem, not the user.<br />

This vision guides the product plan. The<br />

user should be the master of software<br />

and hardware technology and not viceversa.<br />

Building a better customer<br />

experience has been forecasted as the<br />

leading market driver followed by cost<br />

for adaptation of new technology and<br />

services. Customer experience creates a<br />

sense of bonding between the service<br />

operator and consumers, and is critical<br />

for building long-term relationships<br />

with consumers.<br />

Innovation at <strong>TCS</strong> has added new horizons,<br />

through Home Infotainment Platform,<br />

Driver Alertness Monitor and Multimedia<br />

Toolbox assets, to give the market a<br />

compelling but simplified User Experience.<br />

The learning from these initiatives can be<br />

taken to create a best practice and process<br />

for ’User Experience’ that can be deployed<br />

in various <strong>TCS</strong> businesses. Even in<br />

traditional service-centric business of <strong>TCS</strong>,<br />

a new differentiator can be brought by<br />

designing the final solution that enhances<br />

the end-user (or the Customer’s customer)<br />

experience.<br />

A few of <strong>TCS</strong>’s innovations in the User<br />

Experience domain are described below:<br />

Home Infotainment<br />

Platform (HIP)<br />

Home entertainment is at the threshold<br />

of an exciting transformation. The<br />

quality, magnitude and variety of<br />

services beamed through the television<br />

to homes around the world are<br />

growing exponentially. <strong>TCS</strong> offers<br />

service providers and entertainment<br />

equipment manufacturers, a Home<br />

Infotainment Platform in the form of a<br />

Set Top Box (STB) to empower<br />

subscribers to get the best of this<br />

DTH<br />

Terrestrial<br />

Antenna<br />

Figure 10<br />

home entertainment revolution.<br />

This product addresses the challenge<br />

of low cost computing over a low<br />

bandwidth network. The current<br />

version combines the functions of a<br />

TV and a computer, providing a host<br />

of exciting value added features for the<br />

end user. Figure 10 provides a<br />

diagrammatic representation of<br />

this product.<br />

Features of HIP are:<br />

�Viewing<br />

TV content with blending of<br />

TV and Graphics<br />

�Web<br />

Browser<br />

�Media<br />

Player for playing audio and<br />

video content, and viewing digital<br />

pictures<br />

�Low<br />

bandwidth Video Chat<br />

�SMS<br />

on the TV<br />

Conventional<br />

Set Top Box<br />

�Remote<br />

Upgrade, Provisioning<br />

and Authentication<br />

Televison<br />

Browser<br />

Audio/<br />

Video chat<br />

Media<br />

Player<br />

<strong>TCS</strong> Value Add<br />

Broadband<br />

ADSL<br />

Modem<br />

Ethernet &<br />

PPPoE Driver<br />

USB Modem<br />

Driver CDMA<br />

/ WiMax<br />

USB Drivers<br />

Keyboard<br />

Driver<br />

An overview of how the <strong>TCS</strong> Interactive Set Top Box Solution add value to users<br />

A Case Study<br />

The <strong>TCS</strong> Innovation Lab - Kolkata<br />

has created a new ecosystem to license<br />

this IP to a service provider in India.<br />

The ecosystem involves consumer<br />

electronics manufacturer from China,<br />

leading semiconductor chip vendors and<br />

a few third party software vendors. There<br />

are plans to take the same solution to<br />

markets outside India.<br />

Roadmap Features<br />

�Place-shifting<br />

from PC to TV and<br />

Mobile to TV<br />

�IPTV<br />

features like Video on Demand,<br />

content hyperlink<br />

�Novel<br />

HMI - Gesture and Audio<br />

Cue/Command based UI<br />

�PVR/DVR<br />

support with Summarization<br />

�WLAN<br />

Support<br />

�HDTV<br />

support<br />

CDMA/<br />

WiMax<br />

CDMA/<br />

WiMax<br />

Modem<br />

USB Device<br />

Storage<br />

IR Keyboard<br />

�Vision<br />

Enhancement for people<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 49


with low-vision<br />

The plan for the next two years includes<br />

diversification of this platform for a TV<br />

banking and Thin Client for SMBs.<br />

Driver Alertness Monitor<br />

Today, traffic safety bodies are under<br />

pressure to implement improved safety<br />

controls. A few automakers build in<br />

expensive sensor-based sleep detection<br />

solutions, but they add to the vehicle<br />

prices, which consequently lead to<br />

decreased sales. <strong>TCS</strong> Driver Alertness<br />

Monitor is a cost-efficient robust solution,<br />

which aids in lowering accident levels<br />

substantially by implementing an<br />

intelligent vehicle control system. <strong>TCS</strong><br />

Driver Alertness Monitor uses an<br />

innovative concept based on the Skin<br />

Segmentation Algorithm. It also factors in<br />

gaze determination and head pose<br />

estimation concepts that evaluate driver<br />

alertness. Detecting fatigue and<br />

inattentiveness, the solution prompts<br />

drivers to focus and avert mishaps.<br />

The Driver Alertness Monitor is an infra-red<br />

(IR) based solution, which allows detection<br />

even in low visibility conditions. The<br />

system gets activated only in the presence<br />

of a driver and provides real-time<br />

detection. This low-cost solution with a<br />

host of advantages, also:<br />

�Provides<br />

high accuracy levels;<br />

�Works<br />

in visible and IR lighting;<br />

�Has<br />

a simple and robust design;<br />

�Is<br />

a lightweight, portable solution.<br />

<strong>TCS</strong>'s expertise in the area of image<br />

processing provides us with the early<br />

mover advantage. Driver Alertness<br />

Monitor utilizes <strong>TCS</strong>'s Multimedia Toolbox<br />

Figure 11<br />

Camera infront<br />

of driver<br />

platform for image acquisition and<br />

processing. The platform also provides <strong>TCS</strong><br />

with the option of solution customization<br />

in order to cater to the ever-changing<br />

needs of the customer. Figure 11 provides<br />

an overview of the offering.<br />

Multimedia Toolbox – a<br />

set of algorithms to<br />

provide better User<br />

Experience<br />

Multimedia Toolbox is a cost-efficient,<br />

innovative, bundled offering that has<br />

multiple capabilities. It encompasses<br />

features such as content-based video<br />

retrieval, video summarization, dynamic<br />

logo insertion, and missing object<br />

detection and notification. It enables<br />

advanced video compression, image<br />

recognition and analysis, and image preprocessing<br />

and enhancement. The Toolbox<br />

also functions as a low-level re-usable<br />

library for multimedia applications. The<br />

business imperative of the toolbox is to<br />

automate the decision making process<br />

based on the audio-visual signals. From<br />

advanced multimedia techniques for<br />

process improvement in Healthcare, to<br />

An overview of the offering<br />

Driver image<br />

passed to<br />

detector<br />

Image<br />

Processing<br />

Image<br />

matching<br />

algorithm<br />

Driver found drowsysystem<br />

issues<br />

warning signal<br />

excellent quality-control aids for<br />

Manufacturing, the solution has tools that<br />

also cater to industries looking for<br />

marketing initiatives such as logo insertion<br />

on images and target segment advertising<br />

over broadcast video.<br />

The toolbox uses existing standard<br />

algorithms in order to minimize the<br />

development timeline and avoid rework.<br />

�It<br />

is a hardware-agnostic, platform<br />

independent framework;<br />

�It<br />

uses image-based search mechanism<br />

aiding applications, where tracking<br />

miniscule items becomes a challenge;<br />

�Can<br />

be seamlessly integrated with<br />

third party applications as a plug-in.<br />

Figure 12 provides a diagrammatic<br />

representation of the Multimedia toolbox.<br />

To summarize, the toolbox provides the<br />

solution developer with a basic framework,<br />

based on efficient and judicious use of<br />

solution algorithms, to develop innovative<br />

applications as per specific business<br />

requirements, thereby helping him to<br />

achieve optimum RoI due to quick<br />

turnaround time.<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 50


Application<br />

Layer<br />

Middle<br />

Utility<br />

Layer<br />

Multimedia<br />

Algorithm<br />

Layer<br />

Content<br />

Based<br />

Media<br />

Retrieval<br />

Figure 12: Representation of Multimedia Toolbox<br />

User Experience Lab<br />

Advanced<br />

Video<br />

Compression<br />

The User Experience Laboratory supports<br />

the User Experience initiative in place for<br />

various customers across industry<br />

verticals. This state of the art laboratory<br />

offers testing solutions for measuring the<br />

usability of software applications and<br />

handheld devices. We also have a portable<br />

lab capable of conducting testing at any<br />

location globally. Our User Experience<br />

testing capabilities include multiple<br />

Server<br />

Customized Applications<br />

Digital Rights<br />

Management<br />

Image, Video and audio processing Algorithms<br />

Connectivity<br />

Media<br />

Trans Coding<br />

Connectivity<br />

Client<br />

External<br />

input and<br />

outputs<br />

Pre and<br />

post<br />

processing<br />

Connectivity<br />

observational data collection and analysis,<br />

handheld device testing, expression<br />

mapping, eye tracking and physiological<br />

data capture. These capabilities are well<br />

backed with excellent hardware and<br />

software applications which can be<br />

customized to include inputs from<br />

additional external hardware equipment<br />

as well.<br />

All the above-mentioned initiatives are the<br />

initial baby-steps towards <strong>TCS</strong> Innovation<br />

Labs’ commitment to do value-adding<br />

R&D in the area of User Experience. In the<br />

future, the lab will create User-centric<br />

iterative design principles that will rely on<br />

effective collection of user feedback. This<br />

can be the foundation on which all <strong>TCS</strong><br />

software solution and offerings would be<br />

able to provide better 'Experience' to the<br />

end-user.<br />

Debasis Bandyopadhyay<br />

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Business Unit Labs


<strong>TCS</strong> Innovation Labs - CMC<br />

The CMC division of <strong>Tata</strong> Group has its Innovation Labs set up<br />

based on the various Practices or Units in the division. These labs<br />

operate from the R&D Centre of CMC Limited, located in<br />

Hyderabad, India. The activities taken up by these labs are<br />

described below.<br />

Biometrics Practice<br />

During <strong>2008</strong>-<strong>09</strong>, the Biometrics R&D Lab of CMC Limited initiated<br />

the development of Palm Print Identification system that has four<br />

major functions namely:<br />

�Palm<br />

print to palm print matching<br />

�Latent<br />

palm to palm print matching<br />

�Palm<br />

to latent palm matching<br />

�Latent<br />

palm to latent palm matching.<br />

Out of these four functions, latent palm to palm print matching<br />

use case is completed.<br />

The lab also released newer versions of Fingerprint Analysis and<br />

Criminal Tracing System (FACTS), an advanced automatic<br />

fingerprint identification system, indigenously developed by CMC<br />

using its proprietary high-speed and high-accuracy unified<br />

matcher algorithm (UMA). FACTS offers state-of-the-art digital<br />

image processing, neural networks and pattern recognition<br />

techniques, as well as automatically extracts fingerprint features<br />

for matching.<br />

In the next year, the lab aims to complete development of FACTS<br />

and the Palm Print Identification system.<br />

Games & Events Management System<br />

CMC Limited has been involved in implementation of IT services<br />

that are increasingly being used in the conduct of games for<br />

judging to information management. The Games & Events<br />

Management System (GEMS) Practice of CMC is a focussed effort<br />

to revamp and upgrade the solution both in terms of technology<br />

and improved functionality since the last one year.<br />

Highlights of <strong>2008</strong>-<strong>09</strong> include:<br />

��<br />

Development of a prototype for Volunteer Management<br />

System<br />

��<br />

Migration of Accreditation system to a Web based system<br />

��<br />

Development of a prototype for handheld results capture<br />

system for Field Events in Athletics<br />

The lab also bagged a project for turnkey implementation of IT<br />

solution for the 34th National Games, India to be held in late 20<strong>09</strong>.<br />

During 20<strong>09</strong>-10, the lab aims to take GEMS to cater to top level<br />

international games and also to serve as tool for Event<br />

Management.<br />

Mobile Computing Technology<br />

Solutions (MCTS) Group<br />

The Mobile Computing Technology Solutions (MCTS) Lab has<br />

developed handheld based products in the health sector and has<br />

used RFID technology on handheld for building new solutions.<br />

During <strong>2008</strong>-<strong>09</strong>, the lab initiated development of:<br />

��<br />

Census application for data capture on OLPC in JAVA<br />

��<br />

Finger print identification system on Windows CE<br />

handheld device<br />

��<br />

Transport Logistics Application<br />

Plans for 20<strong>09</strong>-10 include:<br />

��<br />

Enhancing the Finger print identification system on Windows<br />

CE handheld device by developing different applications like<br />

Micro finance application for rural banking, Criminal tracking<br />

application and User authentication system<br />

��<br />

Developing Family Welfare & Health Information Monitoring<br />

System (FHIMS) in Java as Web based project<br />

��<br />

Implementing RFID in Library Management<br />

Nirdeshak, CMC<br />

Nirdeshak, the Automatic Vehicle Location System of CMC<br />

Limited, was designed and developed (both hardware and<br />

application software) for the mining sector to be used as the<br />

Operator Independent Truck Dispatch System (OITDS). Nirdeshak<br />

has been positioned in the Public Transport sector as Automatic<br />

Fleet Management System and Real Time Passenger Information<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 53


System. In the Logistic Sector, Nirdeshak has been implemented<br />

as pilferage monitoring system.<br />

During <strong>2008</strong>-<strong>09</strong>, the activities included:<br />

��<br />

��<br />

Development of Compact Vehicle Mounted Unit (CVMU) with<br />

built-in battery: This Unit comprises of LCD (32 characters)<br />

and keypad (16 keys) in addition to the main processor based<br />

PCB with GSM and GPS on board.<br />

Development of Vehicle Mounted Unit with built-in RFID<br />

Reader: This Unit has been developed keeping in mind the<br />

huge requirement in BPO sector and the security concern of<br />

the BPO employees commuting during late evening and early<br />

morning hours. This Unit serves as the attendance recording<br />

and employee identification systems capable of intimating<br />

the employer about the attendance of employees as soon as<br />

they get into the pick-up vehicle. This also enables the<br />

employer to ascertain the security of its employees till the<br />

point of drop-off.<br />

Plans for <strong>09</strong>-10 include providing Nirdeshak as a shared service to<br />

small and medium businesses, obtaining FCC and CE certifications<br />

for Nirdeshak from the regulatory authorities in USA and<br />

European Union respectively to launch it internationally, and<br />

integrating Nirdeshak with 802.11 Wireless Communication<br />

System (Wi-Max and Wi-Fi) to cater to the high-end market in the<br />

mining sector.<br />

Printing & Imaging COE, CMC<br />

<strong>TCS</strong> and CMC have been working on product development for<br />

printing, imaging, office automation and document management<br />

with global majors since many years. To grow up the value chain<br />

in these segments, and scale up the offerings in the dimensions of<br />

complexity and strategic importance of engagements, the<br />

dedicated Printing & Imaging COE focuses mainly on competency<br />

building and asset development to help the existing delivery<br />

teams as well as offering cost-effective solutions to customers.<br />

During <strong>2008</strong>-<strong>09</strong>, the center has focused on areas like Program<br />

Analysis, Localization, Printer Language drivers, Document<br />

Management and Network Management, and developed the<br />

following prototypes:<br />

��<br />

XHTML-Print to PS converter<br />

��<br />

XPS to PS converter<br />

��<br />

OpenDocument to PS converter<br />

��<br />

Matlab model for Motion control for Print transfer mechanism<br />

��<br />

TTF rendering component<br />

Plans for 20<strong>09</strong>-10 include developing solutions in the areas of<br />

printer simulation, wireless / mobile printing, workflow solutions,<br />

Optical Character Recognition and Raster Image Processing.<br />

NN Murthy, N. Kameswara Rao, Roy Sastry,<br />

CBM Mishra, and N Sasidhar<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 54


<strong>TCS</strong> Innovation Labs - Engineering & Industrial Services (EIS) is<br />

working towards developing solutions for the application in<br />

Engineering domain. The focus of the lab is on application of<br />

various techniques of modeling, control, optimization, fault<br />

diagnosis, soft-sensing, and data analytics. The lab collaborates<br />

actively with <strong>TCS</strong>’s different labs in the CTO organization, business<br />

groups/practices within EIS as well as external research and<br />

academic organizations. Members of this group actively<br />

participate in client projects, mainly for the manufacturing,<br />

medical, defence, and utilities domains. Following paragraphs<br />

briefly describe some of the recent work carried out:<br />

Mathematical Modeling for Medical<br />

Devices<br />

Leg Length Estimation: During hip or knee surgery, precise leg<br />

length measurement is very critical to avoid any biological<br />

disorders. The lab is working with a leading medical device<br />

manufacturer to design a non-invasive technique for leg length<br />

estimation during surgery. The simulation framework comprises of<br />

leg model, movement patterns, sensor models, and estimation<br />

algorithms. A sensitivity analysis evaluates impact of number of<br />

sensors, their types, locations, and noise characterizations on<br />

estimation accuracy.<br />

Throughput Enhancement of Blood Analyzer: The lab is<br />

developing a process model for a Healthcare Company in an<br />

attempt to increase the throughput of its existing blood count<br />

analysis system. To begin with, only the critical flow cytometer is<br />

modelled and the effect of various phenomena such as sensitivity<br />

to input flows, transition to turbulence and limiting values are<br />

considered. The simulation would enable a design and<br />

operational parameter based simulation and virtual feedback<br />

control for the system.<br />

Optimization under Uncertainty<br />

Uncertainty issues associated with linear/ nonlinear processes<br />

have been traditionally addressed using the scenario based two<br />

stage stochastic programming approach. While this approach<br />

scores in terms of decomposition, the large computational<br />

complexity leads to huge processing time and inability to use<br />

standard solver environments. In order to overcome these issues,<br />

the Lab has explored different approaches such as Probabilistic<br />

Programming, Fuzzy Logic and approaches based on Robust<br />

Optimization. Addressing uncertainty issues in product demands,<br />

machine uptime, inventory safety target, and cost coefficients in a<br />

multi-site, multi-product supply chain planning problem, leads to<br />

evaluation of multi-objective tradeoffs among cost, reliability and<br />

demand satisfaction. The analysis is demonstrated on mid-term<br />

planning problem and mixed integer dynamic optimization<br />

problem from literature.<br />

Multi-product Optimization<br />

For product companies, offering variety to the customers at<br />

reduced cost has become the need of the hour. This forces the use<br />

of a basic design for a product family from which variants can be<br />

derived. The objective is to identify the right set of parameters<br />

that forms this basic design and assign best design values for<br />

optimal performance. The Lab’s multi-product optimization<br />

approach offers many formulations to optimally decide platform<br />

parameters and distinct (non-platform variables) parameters<br />

along with optimal numerical values. The single step approach<br />

determines the value of non-platform variables simultaneously<br />

with optimal platform variables. In a two-step formulation, the<br />

gradient-based approach first finds the optimal set of platform<br />

variables and then determines the non-platform variables to<br />

optimize different variants performance.<br />

Asset Management<br />

For customers in the Oil & Gas, Transportation, Utilities, and other<br />

asset intensive industries, asset reliability and life-cycle<br />

management is a largely unsolved and critical area that is often<br />

addressed through ad-hoc approaches relying on expertise within<br />

the organization. The Lab is working towards engineering<br />

solutions for characterization of the drill response as a function of<br />

environmental attributes and key drilling parameters, assessment<br />

of tool damage during a drilling run, and development of<br />

solutions for estimating the reliability of drilling tools. The goal is<br />

to help drill operators understand the risks associated and select<br />

the right combination of tools for a given drilling run.<br />

Phanibhushan Sistu<br />

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55


<strong>TCS</strong> Innovation Labs - Retail<br />

The <strong>TCS</strong> Innovation Labs - Retail Smart Store - a physical store<br />

present on <strong>TCS</strong> premises - is built over the latest, cutting edge<br />

technologies. The Smart Store provides the closest possible<br />

orientation towards addressing individual customer’s<br />

expectancies and enhancing their shopping experience and<br />

making it more easy using latest technologies.<br />

Initiatives During <strong>2008</strong>-<strong>09</strong><br />

The <strong>TCS</strong> Smart Store has been technologically enabled to<br />

minimize external manual intervention in the shopping process.<br />

Some of the innovations available and initiatives taken in the year<br />

<strong>2008</strong>-<strong>09</strong> for improving the customer shopping experience include:<br />

��<br />

Digital Personal Shopping Assistant which helps<br />

the customers locate products, find item information, scan<br />

items, find the easiest path through the store and access their<br />

personalized shopping list.<br />

��<br />

Loyalty Framework developed by <strong>TCS</strong> which helps in<br />

tailoring personalized promotions and in rewarding customer<br />

loyalty.<br />

��<br />

Digital Signage including plasma screen and touchscreen<br />

kiosks which provide store-wide promotion<br />

information, advertising messages and gift information<br />

��<br />

Smart Checkout Systems including a <strong>TCS</strong> developed<br />

Point of Sale (POS) system and an e-wallet for better<br />

payment options.<br />

��<br />

People Counter which helps in queue management,<br />

people counting and also has its own security applications.<br />

��<br />

IR Beacons which help in aisle-wise product promotion by<br />

identifying the Customer location.<br />

��<br />

Radio Frequency Integration Device (RFID) Tags<br />

which are tied to an asset at the item level.<br />

The store also showcases the best in class technologies aimed at<br />

enhancing retail operations and thereby improving store<br />

profitability. Some of the innovations available in the smart store<br />

for improving store operations include:<br />

��<br />

Galleria – Space Optimization which helps in the<br />

utilization of space on retail shelves thereby improving<br />

merchandise and assortment planning<br />

��<br />

Workforce Management System developed by <strong>TCS</strong><br />

which improves workforce scheduling and utilization at the<br />

store level thereby enhancing profitability<br />

��<br />

Enterprise Project Management System, which<br />

guides the store manager in the opening of a new store with a<br />

detailed template providing the resources, tasks,<br />

dependencies and milestones.<br />

��<br />

Personal Digital Assistant used by the store assistant<br />

for accessing inventory related alerts at the shelf level<br />

��<br />

Master Data Management acts as a single, composite<br />

repository for item information, price details, product details<br />

and employee information<br />

��<br />

KSS PriceStrat is a price optimization tool which helps in<br />

dynamic pricing based on business objectives and demandsupply<br />

fluctuations.<br />

��<br />

Retek Management System is a core merchandising<br />

solution aimed at maintaining inventory, order management<br />

and deciding price for specific merchandise.<br />

We have also worked on an Assortment Dashboard which is a<br />

collaboration tool that enables users (assortment planners and<br />

category managers) to have a single view of all the information<br />

needed for decision making for assortment of the inventory.<br />

It could be deployed over the retailer's current technology stack. It<br />

integrates services from reporting tools like micro-strategy, various<br />

SAS analytics outputs (product affinity, store clustering, customer<br />

segmentation and so on), Buzz analytics and embeds the existing<br />

planning tools available with the retailers. It incorporates Web 2.0<br />

features to give a user friendly, next gen interface. With map<br />

information embedded, users can view information such as<br />

competitor’s info, special events, store performance, and market<br />

data based on the chosen locations on the map. The workflow and<br />

Web 2.0 collaboration features enable users to seamlessly interact<br />

with each other, and share information and documents through<br />

built-in chat and desktop share features. The organization-wide<br />

integrated calendar enables users to set events like assortment set<br />

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date based on pricing set date.<br />

Future endeavors (20<strong>09</strong>-10)<br />

Enhancing the capabilities of the <strong>TCS</strong> Smart Store is a continuing<br />

exercise. The plan for the next year is to add some more<br />

innovations that will be present in the <strong>TCS</strong> Smart Store including:<br />

��<br />

Intelligent Scales - to identify the product and<br />

automatically generate the correct bar-codes<br />

��<br />

Electronic Shelf label - to enable retailers to provide<br />

100% price integrity to their customers and also information<br />

which customers can use to make better buying decisions<br />

��<br />

Electronic Displays - to bridge the gap between<br />

advertising and promotion. It can be used to effectively<br />

communicate promotional messages.<br />

Some of the focus areas within the <strong>TCS</strong> Innovation Labs - Telecom<br />

in the last year are:<br />

adPlus: Ad+ is an advertisement supported business<br />

model which features non-intrusive, opt-in, profile-specific<br />

nature of the ads served to the end user. Ad+ can be<br />

leveraged to bring about increase in customer base and<br />

customer satisfaction for a telecom operator, brand<br />

awareness and increased market share for an advertiser,<br />

and reduced phone bills and an opportunity to avail<br />

retail attractions for end user.<br />

Seamless Mobility: Location-<br />

based session mobility is a type of ubiquitous service. Seamless<br />

Session mobility is achieved by users’ ability<br />

to use their terminal to move across (heterogeneous) networks<br />

while having access to the same set of subscribed services.<br />

IP Multimedia Subsystem (IMS) and Session Initiation Protocol<br />

(SIP) can be used to address each of these mobility aspects in<br />

the context of maintaining mobile multimedia sessions while<br />

roaming.<br />

��<br />

PSA on Mobile Phone - to enable the customers locate<br />

products, find item information, and all other important<br />

transactions through their mobile phone.<br />

��<br />

Social Shopping - is a method of e-commerce and of<br />

traditional shopping in which consumers shop in a social<br />

networking environment similar to MySpace. Using the<br />

wisdom of crowds, users communicate and aggregate<br />

information about products, prices, and deals. The technology<br />

behind this system uses RFID.<br />

��<br />

NFC based Payments - Near Field Communication (NFC)<br />

is a short-range high frequency wireless communication<br />

technology which would help customers make payment<br />

through their mobile phone if it s NFC enabled.<br />

Siddharth D.<br />

Similar to Personal Mobility, Terminal Mobility can be provided in<br />

SIP through<br />

the use of the SIP Registrar and<br />

Redirect Server.<br />

iGen: Capitalized on the customer behaviour towards cross-<br />

channel<br />

shopping, we have come up with an innovative idea of 3-screen<br />

shopping<br />

which brings shops to the customer if<br />

not vice versa. The concept proposes the idea of front-end<br />

uniformity in shopping experience over the three end-user touch<br />

points that are TV, PC and mobile phone, and single master<br />

customer repository<br />

at back-end for personalized<br />

shopping experience.<br />

m-Collaborator: This is a mobile application which will<br />

increase the productivity of field force agent. The application<br />

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57


enables simultaneous processing, that is, simultaneous syncing of<br />

data during<br />

data collection with the central repository. It has the<br />

provision of real time work list and productivity meter, and<br />

various innovative features like optimum route selection,<br />

master find and maps.<br />

IP Based Technologies<br />

The Lab acts as a hub for incubation of new ideas based on IP<br />

based technologies primarily in Content Delivery of video and<br />

other rich media and Digital Surveillance System domain.<br />

The lab has built IPTV content delivery workbench, which includes<br />

customised middleware and new services which demonstrate the<br />

seamless mobility of an IPTV session from wireline broadband<br />

network to a mobile wireless network. The lab researchers work<br />

on the various components of the IPTV network such as set-topboxes,<br />

decoders and encoders, and middleware and OSS/BSS<br />

systems. The lab understands that today "content is the king" and<br />

hence it has customized its middleware and services for high<br />

definition content along with the integration with a high<br />

definition set-top-box.<br />

A leading telecom provider in India has evaluated these services<br />

and has plans to implement them on their network. The lab, using<br />

its vast experience in network analysis, has also evaluated the<br />

network for quality of experience for IPTV services.<br />

The lab’s researchers have built expertise in IP based Digital<br />

Surveillance Systems using video analytics by developing assets<br />

and artefacts that act as solution accelerators for retail and<br />

transportation domains.<br />

For retail, the lab has developed artefacts like video<br />

analytics based inventory management system which<br />

raises an alarm when the inventory in the shelf goes Figure below 13<br />

a pre-defined level. This system when integrated with the<br />

retail management system will alert the store manager of<br />

non-availability of a product in the front store. The lab has<br />

also developed assets for business intelligence systems<br />

for a retail store like customer flow analysis which gives<br />

the flow of customers across various departments and<br />

people counting system to understand the customer<br />

high and low times over a period of time.<br />

For transportation domain, the lab has developed<br />

vehicle direction detection, speed detection, vehicle<br />

identification, and traffic flow analysis systems based<br />

on video analytics which can be used for traffic management<br />

In large cities or for fleet management.<br />

The lab has also developed some generic applications<br />

such as perimeter protection, and object tracking<br />

through multiple cameras which forms the key component<br />

of Digital Surveillance System.<br />

Corporate Sustainability Activities<br />

The Lab has developed Web-based applications for AFLATOUN<br />

Child Savings International (AFLATOUN) and CHILDLINE India<br />

Foundation (CIF)<br />

AFLATOUN is an international organization headquartered in<br />

Amsterdam. The Aflatoun concept is that, by teaching a<br />

curriculum which combines Social and Financial Education, one<br />

can empower children to become change makers and break the<br />

global cycle of poverty. The plan is to derive Social Return on<br />

Investment (SROI) based on the survey analysis.<br />

The lab has developed a Web-based flexible application system<br />

using open platform to capture various types of surveys planned<br />

to be conducted at each of its locations globally and bring all the<br />

information centrally at Amsterdam for analysis. All<br />

questionnaires, question types, screen titles and so on could be<br />

changed and the survey screens are generated on the fly. The<br />

system supports location specific questionnaires, multilingual<br />

help and reports.<br />

CIF is a non-profit organization that functions as a nodal agency<br />

for Government, NGOs and Partners across India. It is operational<br />

in 81 cities in India, has responded to over 13 million calls and has<br />

helped 3 million children so far.<br />

The lab has re-engineered CIF’s CHILDLINE application<br />

system using open platforms and made it flexible and user<br />

friendly, addressing to their changed requirements. The<br />

system consists of compact screens containing specially<br />

designed expandable scroll-boxes enabling multiple selections<br />

with highlight and data entry. Data transfer from cities to<br />

a central server is achieved using Secured File Transfer<br />

Protocol (SFTP). The system can be easily adopted for their<br />

Centralized Call Center which has been modelled effectively<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 58


for the western region. The lab has designed and tested<br />

a model for converging various call centres in multiple<br />

cities of CIF into a single regional hub, not only to handle<br />

the call itself but also to facilitate the intervention that<br />

may be required to help a child at a particular location.<br />

The Lab has developed a Web-based Donor Management System<br />

(DMS) for the CIF. DMS is used to track donors, budget for projects,<br />

funds and assets received as donations. The system could be<br />

tailored for any other organization’s requirements and is<br />

considered for Mumbai Mobile Crèches.<br />

The lab plans to do research in areas of home networking, by<br />

leveraging their research in content delivery and digital<br />

surveillance domain. The lab also plans to do research in<br />

multiscale tracking of objects across multiple IP cameras and<br />

video analytics using thermal cameras.<br />

Our immediate concepts would be focusing on<br />

converged services, Open Source technologies like<br />

Android while coordinating with the Development of Mobile<br />

Applications (DMA) team, and work on a Mobile Service Delivery<br />

Platform to enable new value-added services seamlessly<br />

integrated into the operator environment and offered to end<br />

customers.<br />

Aman Nangia, Suyash Tiwari, Vivek Lotlikar,<br />

Keyur Dhaky<br />

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The <strong>TCS</strong> Innovation Labs – Travel, Transportation & Hospitality<br />

(TTH), having been established with aspirations to support and<br />

enable airlines in tougher business situations, continued its<br />

innovation path from its earlier themes of ’Enhancing Customer<br />

Experience’ and ’Enabling Airline Enterprise’ to the current theme<br />

of ’Measuring and Optimising the Enterprise’. Focusing on the<br />

above mentioned challenges faced by airlines, the Lab has<br />

initiated programs in the following areas:<br />

��<br />

Integrated Merchandising Framework -<br />

A framework that will enable airlines to maximize ancillary<br />

revenues while retaining passenger confidence by having an<br />

integrated product life cycle management:<br />

�Provides<br />

more visibility to airlines about fulfilment of the<br />

purchase made<br />

�Integration<br />

with reservation web site enable airlines to<br />

target passengers booking tickets with contextually<br />

relevant merchandise<br />

�Process<br />

Driven Tactile Interfaces - Applications in<br />

the airline industry are gradually emerging out of the Green-<br />

Screen-Terminal look to richer Web application looks. Our<br />

current endeavour is to evolve a Tactile Interface Framework<br />

that will extend intelligent support to users with apt<br />

understanding of the process context and mined behavioural<br />

information of users.<br />

��<br />

Seamless Flight Disruption Notification<br />

Framework – Effective Disruption Management System<br />

that will enable Airlines to provide disruption related<br />

information timely to passengers in their preferred channel of<br />

interaction based on the passenger history available with<br />

Airlines. Similarly, with a disruption management system<br />

integrated with the merchandising and loyalty programs,<br />

airlines will be able to offer alternate attractive product<br />

services to passengers.<br />

The last year also witnessed the translation of the assets of the <strong>TCS</strong><br />

Innovation Labs - TTH into beneficial customer engagements and<br />

reinforced the philosophy of ‘Innovation Continuum’ practiced by<br />

the lab. Some of these are described below:<br />

��<br />

��<br />

Travel Service Platform (TSP) is being evaluated by<br />

leading global airlines for evolving their Integration<br />

Framework as part of their multi-year transition plan of IT<br />

systems and one of them is conducting Proof of Architecture.<br />

TSP provides reference architecture with assets and solutions<br />

that enable building a SOA based comprehensive middleware<br />

solution extending connectivity among the airline systems inhouse<br />

and the external community.<br />

As part of our theme of Enhancing Customer Experience, we<br />

envisaged Web browser based light-weight check-in<br />

application to be deployed in the self-service kiosks of the<br />

airlines. Aptly titled as Web Kiosk, this technological<br />

innovation is currently being utilised for building the selfservice<br />

network of a leading American Airline and a leading<br />

alliance of airlines is evaluating adoption of the same as part<br />

of their common infrastructure strategy.<br />

The Lab’s focus in the next year is around Aircraft Maintenance<br />

and Airline IT Infrastructure. The lab will be working on evolving<br />

an Ubiquitous Information Fabric using Virtualisation and Cloud<br />

Computing. The lab will also be working on a Mobile based<br />

solution for Aircraft Maintenance, Repair and Overhauling (MRO)<br />

system.<br />

Sriram Chattyvnsh<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 60


<strong>TCS</strong> Innovation Labs - Insurance<br />

The <strong>TCS</strong> Innovation Labs - Insurance creates a funnel of pain areas<br />

and potential solutions from various sources such as <strong>TCS</strong>’s<br />

Insurance Practice team, <strong>TCS</strong> Innovation Labs, the Insurance<br />

customers, and the <strong>TCS</strong> project teams.<br />

Based on the inputs received from various sources, the lab<br />

identifies specific problem areas and develops innovative<br />

solutions to address them in the disruptive and platform types of<br />

innovation.<br />

The Lab’s areas of work include:<br />

��<br />

Improving operational efficiency of IT systems and optimizing<br />

cost using rapid prototyping tools , testing tools, and use of<br />

standardization<br />

��<br />

Exploring ways to optimize business processes, thereby<br />

improving resource utilization, customer service, and reducing<br />

processing time<br />

��<br />

Enabling enterprises to improve their service channels by use<br />

of Web 2.0 based portals, speech enabled call centres, and self<br />

service kiosks<br />

��<br />

Empowering insurance companies to streamline service<br />

processes, eliminate paperwork and increase customer<br />

satisfaction through mobile-based services<br />

��<br />

Enabling the insurers to innovate in the creation of new<br />

products to meet the changing market needs, and in the<br />

process of designing and launching new products<br />

��<br />

Utilising advances in wireless sensor technology to monitor<br />

driving patterns and vital health parameters for innovative<br />

insurance products.<br />

The Lab developed the following Innovative Solutions in <strong>2008</strong>-<strong>09</strong>:<br />

��<br />

Business Process Optimization through BPM Tools:<br />

Business Process Management (BPM) Tools can lead to<br />

productivity improvement ranging from 15 percent to 150<br />

percent, flexibility to introduce new processes, and<br />

ultimately<br />

to innovate new products and services. The Lab has<br />

developed a methodology to model and simulate business<br />

processes for legacy systems to identify and implement<br />

business process improvements in a phased manner and<br />

move to Straight Through Processing (STP).<br />

�IT<br />

Optimization through Standardization - ACORD<br />

Migration: Cost optimization in IT can be achieved by<br />

introducing industry standards in the IT systems and<br />

communication with business partners. The Lab has<br />

developed a solution accelerator for enabling insurers to<br />

reengineer their IT systems to be ACORD (insurance data<br />

standards) compliant. The ACORD Solution Accelerator can<br />

provide a productivity gain of 50 percent or more.<br />

��<br />

Product Co-creation: The Lab has conceptualized and<br />

developed Product Co-Creation, a Web 2.0 solution enabling<br />

the customer to provide inputs to the product creation<br />

process. The product development team can also collaborate<br />

and track the progress of the development activity and reduce<br />

the turn around time of product launch significantly.<br />

��<br />

Product Lifecycle Management: The Lab has developed a<br />

PLM framework to create and manage products based in a<br />

centralized repository from ideation, design, product launch<br />

through retirement. The framework also has the ability to<br />

collaborate with all stakeholders at all stages of the product<br />

lifecycle, to view all product related information in one place,<br />

and to integrate with other enterprise systems.<br />

��<br />

Customer Centricity/Experience Enablers: The Lab seeks to<br />

help organizations as they embark on a transition to a more<br />

customer-centric enterprise and improve customer<br />

experience. The lab’s offerings include Web 2.0 enabled portals<br />

to service agents and policy holders, self-service kiosks, and<br />

speech-based applications to automate call centers. Other<br />

solutions developed in the lab enable customer centricity by<br />

improving the underlying process effectively, and enabling<br />

faster and innovative product introduction.<br />

In addition, the lab has developed various solutions such as<br />

mobile devices based agency management, claims and advisory<br />

insurance systems, telematics-based systems for distance and<br />

driving habits based premium computation, and Web 2.0 based<br />

collaborative agency management system.<br />

M Somasundaram<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 61


Innovation Functions


The <strong>TCS</strong> Co-Innovation Network (COIN) is anchored at <strong>TCS</strong> Innovation Labs and encompasses entities such as academic institutions, start-up<br />

companies, venture funds, global IT market leaders, multi-lateral organizations, and key clients to bring forth true synergies. We, at <strong>TCS</strong> COIN,<br />

have a well-articulated innovation sourcing strategy with broad and holistic goals, and flexible processes to manage the richness and diversity<br />

of our COIN partners.<br />

Each COIN channel networks with the bestof-breed<br />

institutions. Sourcing innovation<br />

from varied entities requires a customerconscious<br />

focus in particular, with minimal<br />

scope for risks and challenges. So COIN has<br />

put in place a stringent process to monitor<br />

innovation diffusion.<br />

This process involves:<br />

1. Origination - Discovery and selection of<br />

prospect organizations (including academic<br />

institutions and start-ups) through existing<br />

relationships, through relationships with<br />

customers, VCs, innovation events, and our<br />

research watch list.<br />

IdeaFunnel and Filter.<br />

Innovationlabs, IdeaStorm,<br />

COIN -100’s of ideas<br />

Filtered set of options for<br />

3 innovation Categories -<br />

10’s of projects<br />

Opportunity Screens -<br />

few funded initiatives<br />

Breakthrough Derivative<br />

2. Diligence/Alignment - Consists of three<br />

Figure 14: Innovation Adoption - The COIN Engagement Model<br />

steps, namely, Technology diligence<br />

Business diligence and Market diligence,<br />

carried out by a team of partner solution managers.<br />

Commercialization and<br />

scale-up<br />

Train schedule -<br />

Multi-year Projecting<br />

3. Solution Incubation - An offering is prepared for joint IP development and recommended to customers by initiating the necessary<br />

legalese for a formal partnership. Marketing, pre-sales, sales, and delivery activities begin for the offering.<br />

4. Steady State - Solutions are deployed to address customer requirements and periodic reviews are held within the COIN team and<br />

the <strong>TCS</strong> Corporate Technology Board members to assess the partnership.<br />

Emerging Technology Companies<br />

Platform<br />

Derivative<br />

Platform<br />

Breakthrough<br />

“COIN-Venture Capitalist (VC) Alliance has come a long way since its inception in 2005. In <strong>2008</strong>, the global<br />

network reached a significant level of maturity; such that any technology request, interest, or investment,<br />

from within or outside the organization, had at least one corresponding co-innovation entity in the global<br />

ecosystem. Any globally branded VC was just a degree of separation from the COIN-VC Ecosystem team.<br />

RFIs, and interest from <strong>TCS</strong>'s internal core business units, customer accounts, or other technology groups, had<br />

the most success in leveraging the ecosystem for revenue top line (pull approach). For 20<strong>09</strong>, the focus and<br />

more importantly, the approach, are going to change from specific point companies to aggregating a specific<br />

business unit solution from the COIN-VC asset base, to further facilitate success with pushing appropriate<br />

solutions to the core business.”<br />

- Ajoy Mallik, Head, Venture Capital (VC) Initiative, COIN<br />

“Through <strong>TCS</strong> COIN, we have been able to extend our innovation capability by tapping into a much wider<br />

network and a larger pool of ideas. We have already completed many successful innovation demos, proofs-ofconcept<br />

and pilots, improving our confidence in COIN's delivery capability.”<br />

- Matthew Palmer, Head, IT Future, Norwich Union Life<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 63


Work with Emerging Technology<br />

Companies<br />

As financiers of the next generation of technologies, VCs provide a<br />

key connect to innovation. Our COIN-VC ecosystem has built a<br />

global network of VCs across the US, Europe, UK, Israel, India,<br />

China, and New Zealand. Our relationship with the COIN-VC is<br />

based on access to their portfolio, and their upcoming<br />

investments while providing their portfolio of companies an<br />

opportunity to partner with a global services provider. However,<br />

that is just the tip of the iceberg. There exists a strong bidirectional<br />

information flow between the VC and the COIN-VC<br />

team. This information flow into and out of the COIN-VC revolves<br />

around insights into market trends, competitive analysis,<br />

networking with entrepreneurs and other VCs, customer buying<br />

trends, facilitating their participation to the <strong>TCS</strong> Innovation<br />

Forums, and access to specific companies that may be part of an<br />

overall prospective <strong>TCS</strong> business relationship.<br />

We have established alliances with several start-ups working with<br />

COIN-VCs. We also work with academic incubators in India. Some<br />

of the incubators that were signed up for partnerships this year<br />

include:<br />

�FITT<br />

at IIT Delhi<br />

�SINE<br />

at IIT Bombay<br />

Keen eye for companies globally<br />

A market leader strategizes differently from a start-up. Today's<br />

competitive environment, however, demands for an established<br />

company to know the ideas at work in start-ups – the niche<br />

products they make, the new markets they create and their<br />

potential for breakthrough or disruptive innovation – and support<br />

the promising ones.<br />

COIN-VC has a lineage of picking winning companies globally. Six<br />

of the COIN-VC partners have been acquired by big global<br />

corporations. Many diligence companies which are prospects for<br />

potential partnership with COIN have made successful exits<br />

through IPOs and acquisitions. As a testimony, one of the COIN-VC<br />

partners, was featured in the Magic Quadrant for Enterprise<br />

Governance, Risk and Compliance Platforms in June <strong>2008</strong> by<br />

Gartner <strong>Research</strong>. This exemplifies our keen eye for spotting star<br />

companies from startups globally. Similarly, many companies<br />

from across the globe and spanning varied technology areas have<br />

been put through our stringent de-risking process through COIN<br />

to work on innovative solutions with <strong>TCS</strong> and its customers to<br />

form our start-up alliances. COIN connects with these start-ups,<br />

focusing on new and exciting technology areas such as:<br />

�Data<br />

Center Optimization Solutions<br />

�On<br />

Demand Distributed Software Development Solutions<br />

�Compliance<br />

Cost Reduction Solutions<br />

Some of the areas for which partnerships were forged this year<br />

included:<br />

�Enterprise<br />

Social Collaboration<br />

�Asset<br />

Tracking leveraging RFID and GPS technology<br />

�Dynamic<br />

Pricing and Analytics Solution<br />

This year, <strong>TCS</strong> Infrastructure Services Innovation Lab, along with a<br />

startup, agreed to work on a prototype to study the emissions<br />

footprint at one of the <strong>TCS</strong> offices in Chennai. The pilot is expected<br />

to be completed by March 20<strong>09</strong>, and will help <strong>TCS</strong> develop a<br />

compelling case study to present to potential customers.<br />

Norwich Union Life (NUL)—a market leader in life assurance and<br />

pensions, based in UK—employs the 'Innovation Delivery<br />

Framework' to evaluate and prioritize their in-house innovation.<br />

However, to help NUL optimize its delivery framework and<br />

improve the number of innovations that could be explored and<br />

reviewed, NUL IT engaged <strong>TCS</strong> to leverage our partner networks<br />

and COIN. This was essential for maximizing the value of their<br />

investments in innovation. COIN helped NUL's IT department<br />

create the roles, processes and roadmap required to develop a<br />

culture of innovation. Through <strong>TCS</strong> COIN, NUL is now able to<br />

harness a prioritized stream of business ideas. The COIN network<br />

helps exponentially increase the 'Think' and 'Ideation' capabilities,<br />

and thereby, also increase the number of ideas available to the<br />

business. NUL and COIN have delivered proofs-of-concepts and<br />

pilots for many projects ranging from small incremental<br />

improvements through to more ambitious innovations. A major<br />

success has been a podcasting site for Independent Financial<br />

Advisers. A pilot website has also been developed aimed at<br />

improving customer experience by providing useful information<br />

in an intuitive and preference-driven manner.<br />

The COIN-VC ecosystem is going to evolve to support three<br />

primary value additions to the <strong>TCS</strong> businesses and our COIN<br />

partners:<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 64


• A broad base technology scan that is both global in nature<br />

and comprehensive in its depth, industry-wise and by technology<br />

offering, which will provide continuous updates on a revamped<br />

<strong>TCS</strong>-COIN portal<br />

• Specific solutioning exercises targeting specific solutions for<br />

specific <strong>TCS</strong> internal business Units (such as Enterprise<br />

Governance, Risk and Compliance Management solutions (GRC),<br />

Strategic Alliances<br />

“<strong>TCS</strong> has been having strategic relationships with various global technology vendors. These relationships<br />

have been in various dimensions such as Customer, Service Provider, Supplier, and Alliance Partner.<br />

Extending to make the relationship more holistic meant that both <strong>TCS</strong> and the respective global technology<br />

vendors collaborate on joint research leveraging each other's strengths to research and develop best-ofbreed<br />

offerings to the market.<br />

The intent is to define and develop solutions with associated services and offer the same as an integrated<br />

business model to customers.”<br />

- S Santhanakrishnan, Head, Strategic Alliance, COIN<br />

Intel<br />

Intel and <strong>TCS</strong> provide information technology products and<br />

services that complement each other. The companies are<br />

engaging in a technology alliance model in which the two<br />

organizations collaborate on research and develop solution<br />

offerings to deliver customer-specific solutions to the marketplace.<br />

This alliance has matured over the last two years of collaborative<br />

work, with the companies implementing a well-defined model for<br />

collaboration using a three-stage approach:<br />

�joint<br />

innovation engagements<br />

�defining<br />

new or improved solutionsand<br />

�joint<br />

go-to-market strategies for the solutions.<br />

The companies have completed two significant virtualization and<br />

balanced compute research projects with these objectives:<br />

�Virtualization:<br />

Demonstrate server consolidation through<br />

virtualization using multi-core Intel® Xeon® processors and Intel®<br />

Virtualization Technology on a real-life customer application to<br />

Mobile Computing, Enterprise Search), Web 2.0/Enterprise<br />

collaboration and Green IT.<br />

• To position itself to respond efficiently, comprehensively, and<br />

quickly to complex technological requirements in <strong>TCS</strong>'s<br />

businesses while <strong>TCS</strong> attempts to leverage the innovation<br />

ecosystem to win large complex deals or to respond to large<br />

complex innovation led requirements.<br />

Ajoy Mallik<br />

reduce total cost of ownership.<br />

�Balanced<br />

Compute: Demonstrate and validate balanced<br />

compute model usages in real end-user scenarios, showcasing<br />

central manageability and client side computing using a<br />

combination of OS and application streaming technologies on<br />

Intel® vPro technology-based platforms.<br />

More research projects are underway and some new ones are<br />

being identified as part of strengthening the research alliance to<br />

other areas of technology and business domains.<br />

SAP<br />

SAP as a leading technology and product vendor is one of the key<br />

partners of <strong>TCS</strong>. The partnership with SAP has been a longstanding<br />

one and multi-dimensional. Leveraging and extending<br />

this existing partnership to collaborate for joint research and<br />

innovation was a logical next step for both SAP and <strong>TCS</strong>.<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 65


Senior <strong>Research</strong> Scientists of SAP and <strong>TCS</strong> initiated this<br />

collaboration setting the objectives and defining the modus<br />

operandi for carrying out research in a collaborative manner. And<br />

they committed to cause by undertaking the responsibility to be<br />

Executive Sponsors in the respective organizations.<br />

Collaboration with SAP <strong>Research</strong> was initiated after detailed<br />

discussions and exchange of research interests from both SAP and<br />

<strong>TCS</strong>. Identified areas include Model-driven Architecture and<br />

Integration of Enterprise-Data, Web 2.0, Internet of Services, and<br />

Internet of Things.<br />

All the identified areas were then detailed further with active<br />

participation from researchers of both organizations to identify<br />

and define the details of possible research and innovation.<br />

Academic Alliances<br />

Hewlett-Packard<br />

HP and <strong>TCS</strong> have initiated discussions for joint research in the<br />

areas of SaaS, Power Management & Cooling, Utility/Grid<br />

Computing, Cloud Computing, Green IT and Next Generation Data<br />

Center. Some of the potential research initiatives could also<br />

involve development of market-specific offerings based on valueadded<br />

services, using products and solutions from HP.<br />

2 EMC<br />

2<br />

With <strong>TCS</strong> being an IT solutions and services provider, EMC and<br />

<strong>TCS</strong> have conceptualized IT solution architectures for specific<br />

2<br />

industry-domains integrating products from EMC and software<br />

platforms from <strong>TCS</strong>.<br />

S Santhanakrishnan<br />

“Collaboration between <strong>TCS</strong> and academia is critical in delivering a shared vision of Innovation to our<br />

customers. By working together we make it possible to apply next generation technology to solving real<br />

world problems faced by our customers.”<br />

- Vipul Shah, Head - Academic Alliances Group, COIN<br />

“<strong>TCS</strong> has been a research patron of the MIT Sloan Center for Information Systems <strong>Research</strong> (CISR) since 2004.<br />

MIT CISR is funded by a consortium of more than 70 companies worldwide in support of research on how<br />

organizations generate business value from IT. It is a pleasure to work with <strong>TCS</strong> as part of CISR's research<br />

process, on executive programs for CIOs and at other events.”<br />

- Dr Peter Weill, Chairman - Center for Information Systems <strong>Research</strong> & MIT Senior <strong>Research</strong> Scientist,<br />

MIT Sloan School of Management<br />

“It has been a great pleasure to collaborate with <strong>TCS</strong> over the last few years. Our research group at Stanford<br />

has learned about exciting new problems through our interaction with <strong>TCS</strong> and its customers, both through<br />

visits to <strong>TCS</strong> sites in India and participation in <strong>TCS</strong> events in the US. We hope that our work here, and the<br />

results we share with our <strong>TCS</strong> collaborators, will help solve future problems involving data privacy,<br />

compliance, and healthcare and financial information systems.“<br />

- Dr. John Mitchell, Professor, Computer Science Department at Stanford University<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 66


As a market leader in a knowledge<br />

economy, <strong>TCS</strong> believes in investing in early<br />

stage research. COIN, therefore,<br />

collaborates with leading academic and<br />

research institutions worldwide. These<br />

alliances become important in research<br />

contexts that require a longer time frame<br />

and a space protected from business<br />

pressures. <strong>TCS</strong>'s collaborations with these<br />

institutes meet the need for <strong>TCS</strong> to have<br />

timely access to upcoming and future<br />

technologies and expertise. Academic<br />

collaborations are key drivers to the <strong>TCS</strong><br />

innovation. For <strong>TCS</strong>, such long-term<br />

commitments offer access to trained<br />

students and the creativity of academic<br />

research. For universities, they promise<br />

student and faculty exposure to real-world<br />

problems. The <strong>TCS</strong>-university<br />

collaborations go well beyond the<br />

traditional research relationships. They<br />

may include university-based research<br />

parks and incubators, short- and long-term<br />

research agreements or exchanges of<br />

faculty and industry personnel.<br />

Our academic alliance programme is an effective conduit<br />

between academic research and real world scenarios, bringing<br />

academic research closer to <strong>TCS</strong> clients and projects. It is a highly<br />

interactive collaboration encouraging a continuous flow of ideas<br />

between academia and <strong>TCS</strong> that enriches our innovation<br />

landscape.<br />

<strong>TCS</strong> has joined MIT's Industry Liaison Program (ILP) this year and<br />

plans to hold the next <strong>TCS</strong> Innovation Forum jointly with ILP. This<br />

year also saw a spurt in exploratory visits to academic institutions<br />

in Europe and Asia Pacific with the objective of broadening<br />

academic collaborations to these regions. The visits have helped<br />

us build a very healthy collaboration proposal pipeline and should<br />

see several new collaborations in the coming years.<br />

Highlights of research activities through our academic<br />

collaborations are:<br />

Stanford University<br />

We have now completed three years of productive interaction and<br />

collaboration between <strong>TCS</strong> and the Stanford team of the National<br />

Science Foundation (NSF) Team for <strong>Research</strong> in Ubiquitous Secure<br />

Institution <strong>Research</strong> areas<br />

Anna University, Chennai Image Retrieval, Sensor Networks<br />

Indian Institute of Technology, Delhi Media Lab: Multimedia, 3D Graphics,<br />

Video surveillance<br />

Indian Institute of Technology, Kanpur Center for Algorithms<br />

Indian Institute of Technology, Mumbai LIS - Laboratory for Intelligent Systems:<br />

Large Scale Hybrid Intelligent Systems,<br />

Networking<br />

Indian Institute of Information Intelligent Interfaces, Enterprise Search<br />

Technology, Hyderabad<br />

Stanford University, Stanford Data privacy & Security<br />

Center for Information Systems <strong>Research</strong>, IT Governance, IT Risk, Enterprise Architecture<br />

MIT Sloan School, Cambridge<br />

Georgia Institute of Technology, Atlanta Regression testing, Enterprise data integration<br />

University of Massachusetts, Amherst Process Design and Engineering<br />

University of Wisconsin, Milwaukee Business Components<br />

Columbia University, New York Nano Technology<br />

University of Waterloo, Waterloo Quantitative Finance<br />

Technology (TRUST) Center. TRUST is an NSF Science and<br />

Technology Center devoted to development in the areas of security<br />

and privacy. The Stanford team is involved in efforts to improve<br />

World-Wide Web authentication and security, manage privacy,<br />

support privacy-preserving database operations, and improve<br />

network and computer system security. TRUST privacy work also<br />

involves collaboration with the Stanford Law School, the UC Berkeley<br />

School of Law, and the Vanderbilt University Medical Center.<br />

In 2007, the Stanford–<strong>TCS</strong> team, including Stanford graduate<br />

students and <strong>TCS</strong> researcher Ms. Sharada Sundaram, had built a<br />

demonstration system to demonstrate automated policy<br />

enforcement. The Stanford-<strong>TCS</strong> team has continued to work on<br />

formalizing larger segments of the Health Insurance Portability<br />

and Accountability Act (HIPAA) privacy legislation in a declarative<br />

form, using the Prolog language. The goal of this work is to<br />

provide a common understanding of this important privacy<br />

regulation that can be used by organizations for automated<br />

operational compliance.<br />

Substantial progress was made in <strong>2008</strong>, including formalization of<br />

several main parts of HIPAA, construction of a Web interface to the<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 67


Prolog engine, and construction of a sample messaging system<br />

resembling the MyHealth@Vanderbilt patient portal built by the<br />

medical privacy collaborators at Vanderbilt University Medical<br />

Center. This will provide a basis for integrating a compliance<br />

checker into the medical system built and tested in the research<br />

group at Vanderbilt.<br />

The research was presented at various conferences and forums<br />

like Dagstuhl Healthcare Privacy symposium, TRUST meetings,<br />

Stanford Engineering Symposium India and PanIIT conference.<br />

Georgia Institute of Technology<br />

<strong>TCS</strong> and Georgia Institute of Technology (Georgia Tech) have been<br />

collaborating in the area of software testing for four years. Till<br />

date, the collaborations have resulted in a number of techniques<br />

and evaluations for regression test selection and prioritization. In<br />

2007, Georgia Tech-<strong>TCS</strong> team, including Georgia Tech graduate<br />

students and <strong>TCS</strong> researcher Pavan Kumar, carried out research in<br />

the following areas:<br />

�Regression<br />

testing on system requirements<br />

Because practitioners often have little time to perform regression<br />

testing after changes, they often use a random-testing approach<br />

or perform little regression testing. To improve the efficiency of<br />

the regression testing, and thus enable its use before release, a<br />

technique was developed that selects and runs only those test<br />

cases that are related to the changes or prioritizes the test cases<br />

based on criticality or perceived importance. Instead of using a<br />

system model or the source code, the technique uses the system<br />

requirements and their associated test cases, which are typically<br />

available to developers/testers. The approach uses the set of<br />

system requirements, usually in natural language or some<br />

informal notation that represents what is to be tested about the<br />

system. The technique uses these requirements, along with the<br />

set of test cases and their criticality that are associated with the<br />

requirements, to select test cases for use in regression testing.<br />

�Test-suite<br />

augmentation<br />

Based on feedback from <strong>TCS</strong> about regression testing, Georgia<br />

Tech-<strong>TCS</strong> team began working on the problem of augmenting the<br />

test suite after changes are made to the software. This test-suite<br />

augmentation assesses the effectiveness of testing with respect to<br />

changes and it will (semi) automatically generate new test cases<br />

where needed.<br />

The technique was implemented in a tool called MaTRIX, and<br />

initial case studies have been performed.<br />

University of Waterloo<br />

<strong>TCS</strong> has entered into a multi-year strategic collaboration with<br />

Institute for Quantitative Finance (IQFI), at the University of<br />

Waterloo, Waterloo, Canada. In the current times, financial risk<br />

management has become an extremely important discipline – for<br />

corporations, financial institutions and many government<br />

enterprises. The projects chosen for funding were closely tied to<br />

our own research interests in Hyderabad, and focused on the<br />

following areas:<br />

�Pricing<br />

and hedging of exotic options<br />

Hedging the sensitivity of the market value of the financial<br />

contracts to the volatility is an important issue in the current<br />

economic environment. Accounting standards are currently<br />

changing. Regulators are enforcing companies to report their<br />

annual accounting standards of the balance sheet at the market<br />

value. Thus, it is important for companies to be able to stabilize<br />

the market value of their liabilities against fluctuations in the<br />

market and volatility changes in particular. The liabilities of the<br />

companies are the commitments to the policyholders and are the<br />

future payoffs of the contracts sold. The research will look at<br />

dynamic hedging of such contracts.<br />

�Portfolio<br />

optimization<br />

The present turmoil in the financial markets can be traced to poor<br />

modeling of liquidity risk, solvency constraints, and price impact.<br />

Standard hedging strategies assume, for example, that it is always<br />

possible to buy or sell assets at the current quoted price. However,<br />

in a market with poor liquidity, this means that the action of<br />

buying/selling will impact the price. The research is directed<br />

towards developing efficient numerical methods for optimal<br />

portfolio selection with liquidity risk and solvency constraints.<br />

�Robustness<br />

of option pricing under uncertainty<br />

The research is focused on building an asset and liability<br />

management model that is developed within the robust<br />

optimization framework. The model implementation targets asset<br />

and liability managers, who are tasked with the responsibility of<br />

managing the financial portfolio to achieve stable net interest<br />

margins and a longer-term health in the composition of the<br />

portfolio.<br />

Vipul Shah<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 68


Incubation<br />

The Incubation Group is <strong>TCS</strong>'s investment for the future, founded with the mission of 'Incubating and Sustaining Big Bets for <strong>TCS</strong>'. The intent is to<br />

have a sustained, first-mover advantage and open new markets for <strong>TCS</strong>. The group nurtures ideas from 'Inception to Implementation'. It is<br />

focused on creating innovative business models, assets and solutions to achieve non-linear growth for <strong>TCS</strong>. Expertise in R&D, technology,<br />

business solutions and consulting services is combined with the Co-Innovation Network (COIN) to identify and grow emerging opportunities.<br />

“One of the charters of the group is to look at opportunities created as a result of analog to digital media<br />

transition. The group is focusing on providing online, mobile, digital advertising and Web platform solutions<br />

to a marketplace that consists of <strong>TCS</strong> Customers, Advertising Agencies, and partners such as Microsoft,<br />

Google, Nielsen and TATA Group Companies.”<br />

- Anita Nanadikar, VP & Head Incubation Group, <strong>TCS</strong>.<br />

Achievements in this area include signing up a customer within<br />

the first four months of operations with a mandate to build a rich<br />

media campaign for a leading US advertising agency. With the golive<br />

of critical phases achieved in 8 weeks, the campaign was a<br />

huge success, exceeding the key performance indicators - with<br />

over 7,500,000 votes, an increase of 175 per cent compared to<br />

previous year's campaign. In addition, over 130,000 stories have<br />

been logged by users and the campaign has helped to create a<br />

compelling engagement between the consumers.<br />

The Incubation group has also partnered with a leading Media<br />

research firm to develop a pilot for All Media Analytics, along with<br />

one of its partner companies for a leading public service<br />

advertising organization. This service will enable the marketing<br />

team or the CMO to view, measure and track the campaign spend,<br />

and reach across multiple media.<br />

We have developed a comprehensive Digital strategy for a<br />

healthcare portal, offering an online medical consultation and<br />

comprehensive healthcare services. The site has been re-designed<br />

and optimized for search engines (SEO), and advertising with<br />

interfaces to social networks. As a result of our work, the traffic to<br />

the site has doubled within six weeks of roll-out.<br />

The roadmap for the group focuses on solutions for Enterprise<br />

Marketing, and Advertising, wherein <strong>TCS</strong> could provide the<br />

platform similar to what it is doing today for the Banking and<br />

Financial Services Industry (platform plus services business<br />

model) using <strong>TCS</strong>'s well-recognized GNDM model. The areas of<br />

focus are platform and services around online advertisement<br />

platforms, mobile advertising, brand monitoring, and media<br />

analytics.<br />

Anita Nanadikar<br />

Leveraging Innovation for Market-Oriented Offerings<br />

The true measure of successful innovation in an organization is the<br />

application of research and its outputs – to address market<br />

requirements. The research (and the outputs created thereof) can<br />

be done wholly by the organization itself or in collaboration with<br />

its co-innovation partners. The key to success is to understand<br />

market requirements; then, based on market needs, enhance the<br />

output (from research) to deliver a positive solution that meets<br />

customer/market requirements. In the process, the innovation<br />

provides a balancing value for all stakeholders encompassing<br />

customers, shareholders, suppliers and partners, employees, and<br />

society at large.<br />

Towards this objective, Innovation at <strong>TCS</strong> has three well-defined steps:<br />

�Integrate<br />

the research and co-innovation partners' outputs (or<br />

assets) into a holistic product-cum-service offering<br />

�Interface<br />

with customer/market-facing Industry Solution Units<br />

(ISU) in <strong>TCS</strong> to formulate effective solutions<br />

�Deliver<br />

the derived offerings to our customers through a<br />

Go-To-Market initiative<br />

Accordingly, these three distinct, and yet fully aligned and<br />

integrated set of activities, are carried out in an efficient and<br />

effective manner to maximize the benefits from research.<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 69


Integration Lab<br />

Integration Lab is the 'Service Delivery' arm of the CTO / R&D organization in <strong>TCS</strong>. Translation of requirements from ISU Interface to define,<br />

design, and deliver market-oriented solutions that facilitate a unique competitive advantage to <strong>TCS</strong>, is its raison d'être.<br />

“For Integration Lab, the past year has been a defining one towards the creation of enhanced offerings that<br />

directly benefit customers as well as internal stakeholders of <strong>TCS</strong>.<br />

The benefits to a customer's organization has been a combination of agility, improved and predictable quality<br />

of data to be used by various applications, ability to leverage a flexible and yet powerful security mechanism<br />

for carrying out its business in this all-pervasive Internet-enabled world.<br />

While the journey has begun, the plethora of opportunities that can be garnered to create and deliver<br />

effective and efficient market-oriented solutions will become more challenging and yet - paradoxically - more<br />

rewarding to be serviced through holistic solutions.”<br />

- S. Santhanakrishnan, Head – Integration Lab, Corporate Technology Office<br />

Integration Lab has achieved the following milestones this year:<br />

�Creation<br />

of a fully configurable Data Cleansing utility that can<br />

detect data duplication and recommend 'cleansing' of such<br />

data that has a uniform meaning in the context of all<br />

applications that form the Information Systems Portfolio in<br />

the customer's organization. The candidate data that can be<br />

“serviced” could be in the form of a business anchor such as<br />

“Client” or “Part” or “Service” etc.<br />

�Definition<br />

of an IT Architecture Framework for a Workforce<br />

Management System that has the flexibility to adapt to everchanging<br />

business scenarios and “learn” from previous<br />

experiences of deviations between planned and incurred<br />

workforce.<br />

�Facilitation<br />

of a role-specific single-window dashboard that<br />

integrates as a “one-stop shop” for an employee to carry out<br />

one's work in the organization - leveraging Web 2.0<br />

technologies.<br />

�Conceptualization<br />

of a fully configurable security framework<br />

for enabling secure platform for carrying out customer-centric<br />

core banking activities over Internet.<br />

�Design<br />

and development of an application to capture data<br />

related to electrical power consumption for an office building<br />

(or a sub-unit of the same) to facilitate data analysis and<br />

integration of the same into a holistic solution of “Green<br />

Services” framework.<br />

�Development<br />

of fully functional prototypes of portable 12lead<br />

ECG devices that can be deployed at various places such<br />

as private clinics of general physicians and/or cardiologists,<br />

hospital's ambulances, small-time hospitals, and even be<br />

operated at home by cardiac patients themselves.<br />

Going forward in the immediate future, Integration Lab will<br />

develop more solutions in line with the market needs determined<br />

through ISU interface. Some of the plans include:<br />

�Developing<br />

and enhancing solutions in the areas of “search”<br />

and “analytics” on unstructured data and information catering<br />

to the needs of a variety of industries and business<br />

applications.<br />

�Implementing<br />

formal project management to co-solutioning<br />

initiatives.<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 70


Business Linkage and Innovation Go-to-market<br />

A critical area of the entire innovation process is the integration of the different research and co-innovation partners' outputs into a value<br />

adding solution that could be taken out to the market place. The ISU interface team in <strong>TCS</strong> works closely with the other teams in the CTO<br />

organization to understand the needs of the different Industry Solution Units (ISU), and conceptualize effective solutions that can either be built<br />

by the ISUs themselves, or by the Integration Labs. The requirements for applying research and innovation outputs to conceptualize offerings<br />

that have the potential to create value-added benefits to our customer's customers is the overarching foundation based on which the various<br />

activities are carried out.<br />

“One of the most challenging, but also rewarding, issues is to take highly technical inventions from the<br />

world of technology, and bundle them into a viable solution that meets the needs of one or more end<br />

customers.”<br />

- K. Padmanabhan, Head – ISU Interface, Corporate Technology Office<br />

The ISU Interface team in <strong>TCS</strong> has successfully deployed a process<br />

for eliciting the needs and devising solutions through<br />

collaborative co-solutioning workshops which are held with the<br />

various ISUs and business units in <strong>TCS</strong>. The iGTM and Integration<br />

Lab teams have then used these co-solutioning workshops to<br />

deploy the solutions to various customers.<br />

Innovation-Go-To-Market (iGTM) is the “Consultative Sales” arm of the CTO / R&D organization in <strong>TCS</strong> and focuses on <strong>Research</strong> and Innovation<br />

commercialization. The iGTM team, spread across geographies and locations, engages in consultative sales, and customer interfacing, to drive<br />

the adoption of <strong>TCS</strong>'s Innovations by customers - internal and external.<br />

“For iGTM, FY<strong>2008</strong>-<strong>09</strong> has been the first full year of its existence in the current form (it was perhaps the first<br />

time 'Selling' Innovation was defined as a full-fledged organization with a purpose and focus), so it has been<br />

a gratifying experience in more ways than one. We focused on three broad aspects, namely, adopting a<br />

formal business-plan oriented portfolio approach to picking stuff that we wanted to take-to-market,<br />

building active links into our Businesses and establishing mechanisms by which we collaborated and cocreated/co-solutioned<br />

with them, and implementing a BSC-driven governance model to bring metrics into<br />

our 'neural system'! We owned business targets (although currently they are 'soft' targets.)<br />

These seem to have paid off reasonably well. Can we do better? Definitely yes. We have learnt our way<br />

through this 'definition phase' of our existence and we have identified initiatives we would work for during<br />

FY<strong>09</strong>-10. I am confident we are poised to leapfrog to the next level of performance and sophistication in the<br />

way we take our Innovation to our Customers for mutual value.”<br />

- Shashi Bhushan, Head – Innovation Go-To-Market, Corporate Technology Office<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 71


On Innovation Days from Clients:<br />

"In the history of our organization, this is by far the most strategic partnership event held. I have never seen<br />

any vendor bring in such value and innovative ideas to us.”<br />

- Vice President - IT Value Management, Financial Services organization, USA<br />

“We must continue to innovate to succeed. As Partners we must bring value to our customers in new ways.<br />

Some of these will be breakthroughs that shake the industry and create disruption. Others will be<br />

continuous improvements in our products, quality, processes, customer experiences and all aspects of our<br />

company. We need to do this as a partner. I am delighted with commitment and professionalism of <strong>TCS</strong><br />

which reflects as true partner for us.”<br />

- Senior Vice President and CIO, Major Automobile manufacturer, USA<br />

On Collaborative Partnership:<br />

"…. - The <strong>TCS</strong> team did a great job on the bad debt challenge …… what I have come to know – that <strong>TCS</strong> can<br />

be a great collaborative partner in innovation – I am indeed looking for to the visit – I have visited several of<br />

the labs in India and enjoyed myself a great deal.”<br />

- Head, Group Architecture and Business Improvement, a leading Bank, UK<br />

Set up in April <strong>2008</strong>, the ISU Interface and iGTM teams have<br />

achieved the following milestones this year:<br />

�Established<br />

effective and formal linkages into <strong>TCS</strong> Businesses<br />

in conjunction with the CTO's interface organization for<br />

industry specific business units<br />

�Adopted<br />

a 'Business Plan' approach to commercializing<br />

<strong>Research</strong> through 'Portfolio Management'<br />

�Engaged<br />

deeply with key customer accounts through<br />

Innovation-day events and helped establish <strong>TCS</strong>'s Thought<br />

Leadership position in these accounts<br />

�Leveraged<br />

businesses to scale up delivery and GTM of select<br />

research outputs (for example, Set-top-box through<br />

<strong>TCS</strong>'s Telecom business unit)<br />

�Focused<br />

on commercialization of non-linear assets, namely,<br />

Bio-Suite & Bio-Appliance, mKrishi Set-top-box, Silicon<br />

Locket, and Water Filter<br />

�Implemented<br />

a systematic metrics-driven and result-oriented<br />

framework for measuring influence of our R&D and Innovation<br />

to <strong>TCS</strong>'s revenue and profitability<br />

�Engaged<br />

with <strong>TCS</strong>'s internal business units in co-creation and<br />

co-solutioning initiatives; currently, there are 50+ exercises in<br />

progress.<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 72


FY 20<strong>09</strong>-10 will see these teams raise the bar to:<br />

�Further<br />

systematize nurturing of <strong>TCS</strong>'s existing accounts<br />

�Tighten<br />

alignment with new sales and large deals, to help <strong>TCS</strong><br />

position Innovation as a win theme<br />

�Strengthen<br />

focus on deriving increased overall business value<br />

from our Co-Innovation (COIN) program.<br />

ISU Interface and iGTM work with business units, customers,<br />

partners and researchers to align innovations to market needs. To<br />

succeed in this pursuit requires a 360º view and relies on different<br />

intelligence sources – network of <strong>TCS</strong> Lab Business Development<br />

Managers (BDM) who drive business development activities for<br />

labs in the Innovation network, Geography Heads who operate in<br />

different regions and with different customers, <strong>TCS</strong>'s Business<br />

Units' Heads who predict industry trends and needs, customer<br />

specific innovation days, industry focussed road shows and<br />

workshops, and joint innovation programs - to provide that<br />

knowledge.<br />

'Innovation days' remain iGTM's trademark way to connect with<br />

existing customers, understand their interest areas and pitch<br />

innovations or co-solutions. <strong>2008</strong>-<strong>09</strong> saw over 20 innovation days<br />

being conducted for customers in the US, UK, APAC, Europe and<br />

other geographies. Such innovation-focused efforts are not<br />

limited to existing customers. The group has influenced some new<br />

customer wins, by showcasing Innovation as a value-add, through<br />

presentations, demos and pilots, and proposal responses.<br />

Positioning innovation in business proposal responses has<br />

enabled <strong>TCS</strong> to be viewed as a valuable vendor partner and<br />

clinched many large deals across various businesses.<br />

During mid-<strong>2008</strong>, iGTM adapted its research promotion and<br />

commercialization activities to align with <strong>TCS</strong> Innovation themes,<br />

both business and IT. Subsequent quarters saw the launch of<br />

some major initiatives with business units and clients: Set top box<br />

with Telecom Unit, Cardiac devices and Bio-Appliance with Life<br />

Sciences and Healthcare Unit, and <strong>TCS</strong> InstantApps Technology for<br />

various other Units. The group's excellent work in metrics<br />

collection and reporting has resulted in attributing quantitative<br />

values to many activities that were prior considered intangibles.<br />

Both internal (<strong>TCS</strong>) and external customers have benefited from<br />

iGTM's efforts. A few noteworthy ones are:<br />

�Survey<br />

analytics tool used to analyse survey responses for an<br />

Insurance customer and for <strong>TCS</strong>'s employee satisfaction<br />

survey responses<br />

�Social<br />

networking applications from <strong>TCS</strong> Innovation Lab<br />

Web2.0 for use within <strong>TCS</strong><br />

�Performance<br />

Engineering tools for efficiency improvement of<br />

<strong>TCS</strong> Internal IT<br />

�MasterCraft<br />

– an integrated framework for application<br />

development – as an enabler for <strong>TCS</strong> Financial Services<br />

�Ticket<br />

Analysis tool to automate ticket analysis for a leading<br />

retail client<br />

�<strong>TCS</strong><br />

InstantApps Technology improved the time-to-market by<br />

about 30 per cent of those projects that used <strong>TCS</strong>'s proprietary<br />

platform<br />

�Over<br />

60 per cent cost savings to a retail client, due to adoption<br />

of multimedia research for image resizing and refinement<br />

�iGTM's<br />

efforts resulted in some major awards and<br />

achievements being accrued to <strong>TCS</strong><br />

Learning along the way, we at iGTM have identified certain areas<br />

where we could do better. Follow-ups after innovation days,<br />

systematic program management approach to growing the<br />

adoption of innovations, and focus on introduction of new<br />

offerings to businesses are some of the major improvements we<br />

will address as we draw up our blueprint for 'iGTM 3.0'!<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 73


iConnect is the internal and external marketing and branding arm of the <strong>TCS</strong> CTO R&D structure.<br />

iConnect has established an interlinked web of all internal stakeholders- ISUs, <strong>TCS</strong> Innovation Labs, customer accounts, and associates for better<br />

leverage of research at <strong>TCS</strong> and tapping innovative ideas. iConnect handles the external marketing and owns the mandate of positioning <strong>TCS</strong><br />

as an innovative organization. This involves activities like media and analyst relations, online marketing, sales collateral support, participation<br />

in strategic events.<br />

“One of the major focus areas for <strong>TCS</strong> Corporate Technology Office has been aligning to the <strong>TCS</strong> Business<br />

and iConnect was launched to bridge the chasm between the <strong>TCS</strong> business units and research.<br />

<strong>TCS</strong> Businesses are a key point of contact with the customers, and sustained interactions with internal<br />

stakeholders has helped in building the internal Innovation brand, fostering the innovation culture, as well<br />

as reaching out to existing customers.<br />

We have also focussed this year on improving our Innovation positioning with the external stakeholders and<br />

one of the first steps towards this has been the launch of <strong>TCS</strong> <strong>Research</strong> Beta site –<br />

http://www.tcsinnovations.com and enhancing the research section on the <strong>TCS</strong> Web site:<br />

http://www.tcs.com/about/tcs_difference/innovation/Pages/default.aspx<br />

In the next year, we plan to further improve the Innovation Branding of <strong>TCS</strong> through closer alignment with<br />

<strong>TCS</strong> Corporate Communications and Marketing, leverage the existing channels and introduce new channels<br />

for internal connect, and also improve coverage within and outside <strong>TCS</strong>. “<br />

- Madhura Wagh, Head – iConnect.<br />

iConnect has interconnected with <strong>TCS</strong> Businesses at all levels -<br />

from new recruits to the senior management to facilitate better<br />

usage of innovations developed in <strong>TCS</strong> and for fostering<br />

innovation culture. We have used multiple channels - face to face<br />

meetings, campaigns, and newsletters. Special emphasis is laid on<br />

customization of our innovation focus and stakeholder interest<br />

areas.<br />

During the last year, we have set up a two way information flow<br />

between the Labs and businesses.<br />

iConnect and <strong>TCS</strong> Maitree Group joined hands to host Innovation<br />

Technology Day in Mumbai for propagating <strong>TCS</strong>'s Innovation<br />

message across the locations. The day saw eager participation<br />

from enthusiastic <strong>TCS</strong> associates. They exhibited keen interest in<br />

the message on Corporate Technology Office initiatives, <strong>TCS</strong><br />

Innovation, activities and events. It provided a great interaction<br />

opportunity and a brilliant platform to connect with fellow<br />

associates. After a series of sessions across Mumbai, iConnect is<br />

reaching out to associates and teams across Bangalore, Chennai,<br />

and Delhi. The idea is to help spawn a culture of innovation across<br />

the organisation and propagate the <strong>TCS</strong> Innovation message.<br />

iConnect Program Managers engage associates from varied teams<br />

in a session for exchanging ideas and discussing the <strong>TCS</strong><br />

Innovation Story. It is yet another effort from iConnect to establish<br />

communication with fellow <strong>TCS</strong>ers.<br />

Our strategy was to create a significant online presence for <strong>TCS</strong><br />

research and strong focus on projecting our offerings. Innovation<br />

is one of <strong>TCS</strong>'s three key differentiators and an enabler for the<br />

Experience Certainty Proposition. <strong>TCS</strong> Innovation Labs and the<br />

COIN network are the key constituents of this differentiator and<br />

hence we have revamped the <strong>TCS</strong> Innovations Web site. This new<br />

Web site would provide a deep dive into <strong>TCS</strong> <strong>Research</strong> and<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 74


Innovations and provide an engaging platform for our Customers,<br />

Partners and Labs to interact.Some of the other highlights during<br />

the year have been:<br />

�Effective<br />

usage of internal channels of mass communication<br />

like intranet (Ultimatix), our Knowledge Management Portal<br />

(Knowmax), internal magazines (@<strong>TCS</strong>), etc<br />

�Successful<br />

execution of many internal e-campaigns such as<br />

<strong>TCS</strong> Top 10 and various solutions from the labs. These<br />

campaigns have helped spread awareness of the various tools<br />

and helped in lead generation.<br />

�Setting<br />

up of an organized collateral support process which<br />

has resulted in significant improvements in marketing<br />

collaterals like Brochures, Offering fliers, White Papers, and<br />

Case Studies.<br />

�Ideation,<br />

creation and the introduction of Innovation – CTO<br />

video in <strong>TCS</strong>'s induction program (ILP) to ensure awareness<br />

among all new recruits<br />

�Conceptualization<br />

and production of the <strong>TCS</strong> <strong>Annual</strong> <strong>Research</strong><br />

<strong>Report</strong> which is the comprehensive report for all our<br />

stakeholders of the achievements and updates in the last<br />

one year.<br />

�Active<br />

engagement with media and analysts to create the<br />

innovation brand image in line with our activities.<br />

�Facilitated<br />

national and international recognition for our<br />

research initiatives; examples are Wall Street Journal<br />

Innovation Award, Golden Peacock, and InfoWorld.<br />

�Planning<br />

and execution of strategic internal and external<br />

Innovation events and sponsorships<br />

In the coming year, we would focus on improving our internal and<br />

external branding and marketing to reiterate the Innovation<br />

branding in the minds of internal and external stakeholders.<br />

Madhura Wagh<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 75


People<br />

The <strong>TCS</strong> CTO has two key people mandates:<br />

�Attract,<br />

retain, nurture and build great technology/research people<br />

�Spread<br />

the culture of innovation across the organization<br />

Over the last three years, the CTO HR function has been acting as a prime mover for this mandate by creating a nurturing ecosystem for<br />

researchers and embedding innovation in the organization's DNA.<br />

“FY<strong>09</strong> was a big leap year for us, with the organizational restructuring providing a great opportunity for<br />

embedding innovation into <strong>TCS</strong>'s Industry specific business units and independent operating units. The CTO<br />

HR strategy for FY<strong>09</strong> was two-fold:<br />

�Lean,<br />

agile, innovation engine delivering and supporting business outcomes<br />

�Continued<br />

focus on attracting, retaining and nurturing experienced researchers<br />

This year, we have doubled the no of PhD’s in <strong>TCS</strong> <strong>Research</strong> in the last 2 years, and for the second year in a<br />

row, our niche campus hiring across the IITs and IISc saw us select 13 IIT students from over 1500 applicants.<br />

The 12 MBA campus hires who joined us from top-tier institutes were put through a special induction<br />

program leveraging on technology to connect them with all the lab/functional heads and give them a real<br />

world feel.<br />

The 13 IIT/IISc campus hires were also put through a special two-tier induction program, with a week long<br />

business orientation in the <strong>TCS</strong> Corporate Learning Centre, Trivandrum, and a customised research<br />

orientation in the Innovation Labs based in Pune and Bangalore.<br />

In FY10, our focus will be to promote team collaboration, align individual contribution with research<br />

objectives, instil a culture of peer reviews, institutionalize a mentoring progam and enhance research quality.”<br />

- Balaji Ganapathy, Head HR – CTO.<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 76


“Working on the broad area of power measurement and management in data centers, I am considering the<br />

problem of server power estimation when power metering facility is not available. Key challenges in this are<br />

identifying the parameters that impact server power, such as CPU utilization, disk, network I/O, etc., and<br />

quantifying the impact of these parameters on power.<br />

My research in College Park focused on performance modeling and wireless networks. I was quite sure of<br />

returning to a research career in India. I may have ended up in the academia, but for an email from Prof. Anand<br />

Sivasubramaniam (Head, Innovation Labs - Chennai).<br />

I find several factors unique to research in <strong>TCS</strong>. First, the sheer range of <strong>TCS</strong> clients ensures that we have a<br />

perennial source of interesting "real world" research problems. Second, in addition to our lab colleagues, there are<br />

several opportunities to interact with peers across <strong>TCS</strong> Innovation labs with expertise in various domains. Third,<br />

we have close interaction with the academia both from India and abroad; the distinguished lectures hosted by the<br />

Chennai Mathematical Institute at <strong>TCS</strong>, Chennai and the TECS week at <strong>TCS</strong> Innovation Labs -TRDDC (Pune)<br />

regularly feature world leaders in research. Further, we have a vast talent pool to tap when it comes to prototyping<br />

research ideas and turning them into market offerings.<br />

I look forward to closer alliances with academia in relation to my work. While I am aware that <strong>TCS</strong> has a large<br />

research community, exposing select <strong>TCS</strong> trainees to the basics of doing research-oriented development could<br />

further strengthen the research focus of <strong>TCS</strong>.”<br />

- Arun Vasan, Ph.D. - Computer Science, University of Maryland, College Park, <strong>TCS</strong> Innovation Labs- Chennai<br />

“I lead the newly created Quantitative Finance (QF) initiative to perform research in both fundamental and<br />

practical aspects of quantitative methods in finance. It is always challenging to establish a new group in a new<br />

subject.<br />

The QF group initiated its research efforts with five researchers (Professor Sanjay Bhat in our team is from IIT<br />

Mumbai, on <strong>TCS</strong>' unique sabbatical programme).Within the span of only eight months, the group has managed<br />

to discover some fundamental new results in the area of hedging of complex derivatives. We have had several<br />

internal and external speakers presenting a wide variety of research seminars. Our interactions with internal and<br />

external agencies have added much to our research experience.<br />

I joined the <strong>TCS</strong> Innovation Labs- Hyderabad after nine years of teaching in the United States. My first year has<br />

been wonderful and welcoming. I have been a visiting professor to this lab and have been impressed by the<br />

intellectual environment created by Dr.Vidyasagar. My impression has only strengthened over the span of this<br />

year. The work atmosphere is truly conducive for performing high quality fundamental research and compares<br />

favourably with my academic experience.<br />

I hope the economic crisis will not curb dissemination of our work at national and international conferences.<br />

Greater access to world class journal articles and books will be good, too.”<br />

- Vijaysekar Chellaboina, Ph.D. - Aerospace Engineering from Georgia Institute of Technology, Atlanta, <strong>TCS</strong> Innovation<br />

Labs - Hyderabad<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 77


“Software tools for energy and emission management is the focus of my research in <strong>TCS</strong> Innovation Labs –<br />

Chennai. This project has turned out to be a good blend of R&D and field work. To arrive at performance metrics, I<br />

am collating and analysing a lot of field data. Having to work on a practical problem, which is the need of the<br />

hour, is fulfilling and I am happy to be a part of the lab.<br />

I had been teaching for several years. I was quite curious about industrial research. I must mention that I had been<br />

warned about a culture clash by peers. But working with Professor Anand Sivasubramaniam is inspiring, as he has<br />

a clear research focus. We hope to be working more closely with my alma mater, IIT Madras, as part of this lab.<br />

As an electrical engineer, my academic research projects were on power systems. This gels well with my current<br />

work. I continue to work on research papers and attend conferences and I am glad <strong>TCS</strong> encourages this.”<br />

- Geetha T, Ph.D. - Electrical Engineering, IIT Madras, <strong>TCS</strong> Innovation Labs – Chennai<br />

“My academic research has been mostly experimental, but in TRDDC I computationally realize and simulate<br />

industrial processes like carburization. This adds a balance to my research career.<br />

I am currently working with Dr BP Gautham in the areas of Computational material design. Minimizing energy<br />

consumption, product design lead times, and costs of Power train components like gears – while simultaneously<br />

improving performance and quality – are critically important drivers in the automotive industry. Automotive<br />

power train parts are usually carburized to improve the fatigue and wear resistance. However, these parts are not<br />

usually optimized for performance, due to inadequate understanding of materials-processing-performance<br />

relationship. This has motivated us to take up a 'Proof of Concept' problem, namely, Gear development using<br />

Integrated Computational Materials Engineering (ICME) framework.<br />

I have been given the opportunity to utilize my academic research skills, to listen to distinguished scientists, to<br />

participate in international conferences and workshops. Process R&D symposium, TRDDC seminar series and lecture<br />

series are some of the events that give me an opportunity to learn of others' achievement and to present mine.”<br />

- Ramkumar A, MS (by <strong>Research</strong> - Machine Design), IIT Madras, <strong>TCS</strong> Innovation Labs - TRDDC<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 78


Innovation Culture<br />

The Innovation People Lifecycle serves as<br />

the CTO HR framework and each of its facets<br />

are built upon this foundation. Figure 15<br />

provides a diagrammatic representation of<br />

the Innovation People Lifecycle.<br />

The two key People mandates in <strong>TCS</strong> are<br />

described below:<br />

Attracting World Class <strong>Research</strong>ers<br />

�The<br />

niche Ph.D. hiring initiative that<br />

commenced in January 2007 has seen<br />

its impact over the last two years,<br />

with the number of Ph.D.s crossing 50<br />

in FY<strong>09</strong>.<br />

�Over<br />

20 lateral hires from Indian and<br />

overseas institutes/institutions were<br />

inducted into the R&D groups in FY<strong>09</strong>.<br />

�This<br />

year, <strong>TCS</strong>'s labs benefited from five<br />

senior academicians from top Indian<br />

and overseas institutes who visited us<br />

for their CTO <strong>Research</strong> Sabbatical.<br />

�The<br />

Innovation labs also played host to<br />

33 CTO <strong>Research</strong> Interns from worldclass<br />

institutes, giving them an<br />

opportunity to participate in the<br />

research agenda and understand its<br />

functioning.<br />

Building <strong>Research</strong> Careers<br />

�From<br />

its introduction in early FY07, the<br />

research career path with its rolebased<br />

approach has acted as a catalyst<br />

for attracting new researchers and for<br />

existing researchers.<br />

Mentoring<br />

Grooming future<br />

leaders<br />

Member of CTB<br />

External<br />

Environment<br />

Attract<br />

�Over<br />

the last three years, the CTO<br />

organization has expanded, and multiple career streams have<br />

come into effect to address the needs.<br />

Academic Alliances<br />

R&D Interns<br />

<strong>Research</strong> Collaborations<br />

Senior<br />

Leadership<br />

Mentor<br />

�Variety<br />

of opportunities enhancing with the creation of the<br />

�These<br />

streams, along with their well-defined and periodically<br />

reviewed roles, help individuals map out career paths in their core<br />

Incubation Group and the Corporate Tools Group under the<br />

areas and highlight the cross-functional opportunities.<br />

larger CTO umbrella.<br />

Academic<br />

Interface<br />

Identify<br />

Growth<br />

Initiatives<br />

Integration across labs<br />

Benchmarking of practices<br />

Figure15: Innovation People Lifecycle<br />

Head - COIN<br />

Head - Academic Alliance<br />

Head - Partner Solution/<br />

VC Ecosystem<br />

Head - Strategic Alliances<br />

Solution Incubation Manager<br />

Partner Solution Manager<br />

Principal<br />

Scientist<br />

Senior<br />

Scientist<br />

CTO<br />

Chief<br />

Scientist<br />

Scientist<br />

<strong>Research</strong>er<br />

PhD Hiring<br />

A+ Institutes<br />

<strong>Research</strong> Sabbaticals<br />

TARB<br />

FFS<br />

Talent<br />

Acquisition<br />

Communication channels<br />

Feedback mechanisms<br />

Surveys<br />

Internal<br />

Environment<br />

Grow<br />

<strong>Research</strong><br />

Area Manager<br />

<strong>Research</strong><br />

Team Lead<br />

Communicate<br />

Nurture<br />

Effectiveness<br />

Talent<br />

Management<br />

Innovation Awards<br />

CTO R&R framework<br />

Comp & Ben<br />

Role based Promotions<br />

Learning &<br />

Development<br />

Reward &<br />

Recognize<br />

Conferences / Seminars<br />

Technovator / Innovation<br />

Role wise interventions<br />

Talent<br />

Deployment<br />

Engage<br />

Role based<br />

deployment<br />

Cross Pollination<br />

COIN R & D Career Path Marketing & sales Business / Delivery<br />

Figure16: The CTO Role Based Organization<br />

Head - iGTM<br />

Head - iConnect<br />

Business Lead -<br />

Innovation Lab<br />

iConnect Manager (Internal)<br />

iConnect Manager (External)<br />

�The<br />

CTO Role Based Organization (RBO) has entrenched itself<br />

and evolved over its 30 months in existence.<br />

Head - ISU Interface<br />

Head - Incubation<br />

Head - Integration Labs<br />

Head - Incubation Strategy<br />

Entrepreneur in Residence<br />

Business Manager -<br />

New Ventures<br />

Manager - Integration Labs<br />

Lead - Integration Labs<br />

Technology Analyst.<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 79


Creating a Highly Engaged Workforce<br />

�Constant<br />

communication through more than 100 road-shows<br />

across multiple locations by the Corporate Technology Board<br />

members<br />

�Promoting<br />

intellectual pursuits by nominating high potential<br />

researchers to attend world class conferences, publish in top<br />

journals, and a comprehensive incentive program for<br />

patenting<br />

�Focused<br />

attention on high performers, resulting in a high level<br />

of retention amongst researchers<br />

� First steps taken towards having a customized role-based<br />

leadership development model and engagement mechanism<br />

The year ahead promises to be one of opportunity, with <strong>TCS</strong><br />

poised to leverage its research capabilities and innovate to<br />

provide continued business value to its clients. Having the right<br />

mix of skills and resources, coupled with a highly engaged<br />

innovation culture will help us derive best results from this<br />

opportunity.<br />

Balaji Ganapathy<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 80


Special Features


<strong>TCS</strong> Top 10 -<br />

The Quest for the Best Coders<br />

Play increases with increasing complexity of the brain, say<br />

anthropologists. Play actually seems to contribute to health and<br />

longevity. As software programming moved from “art” to<br />

“science”, have we lost some of the “play” element in writing code?<br />

Do we still experience the joy, the thrill of a challenge, the creative<br />

surge when coding? Can we look at programming as problem<br />

solving - in thinking out an effective algorithm, clear data<br />

structures, exploring multiple possibilities towards cracking a<br />

problem – unconstrained by 'non technical' limitations?<br />

<strong>TCS</strong> CTO felt it should ensure that we still do. Hence was born the<br />

<strong>TCS</strong> Top 10: Quest for the best coders. Rajesh Mansharamani, VP<br />

and Head <strong>TCS</strong> Innovation Labs – Performance Engineering, owned<br />

the initiative and led from the front. As the coding contest rolled<br />

out across branches and geographies, and tens of thousands<br />

participated, the Top10 team, led by Shobana Raghavan, learnt a<br />

lot about game design. Setting up the contest platform involved a<br />

lot of thought and hard work. Choosing problems that were<br />

unique in some way, answers to which were not available on the<br />

Net was a challenge. Working on ideas from experts, scouring<br />

repositories of coding problems and creating set after set of tests<br />

modeled on real world problems, but which offered a lot of<br />

creative space and interest, to challenge smart people was quite a<br />

feat.<br />

The contest was tough. This facilitated the sighting of top talent<br />

within a 130,000 workforce, where there are galaxies of stars.<br />

Some of the toppers have been simply outstanding, completing<br />

very tough problems in 1/4th the time allocated. The “play” the<br />

contest served as, gave participants a sense of excitement and<br />

achievement (plus a lot of prizes). At the same time, it will give the<br />

organization some real benefits. The contest is sure to raise the<br />

programming standard in <strong>TCS</strong>. The repository of innovative<br />

solutions <strong>TCS</strong> Top 10 garners, and the tough problems from<br />

development projects, will feed each other to foster creative<br />

synergies.<br />

Shobana Raghavan.<br />

Quick Facts<br />

Centers covered:<br />

In India:<br />

International:<br />

underway<br />

Languages:<br />

Number of registrants<br />

(As on March 1st: <strong>09</strong>):<br />

Prizes:<br />

Key Contributors of<br />

Contest Questions:<br />

Team:<br />

India Toppers:<br />

Seven instances held covering Chennai,<br />

Bangalore, Kochi, Mumbai, Ahmedabad,<br />

Delhi, Lucknow, Kolkata, Bhubaneshwar,<br />

Pune, Hyderabad, Goa, Trivandrum and<br />

Guwahati.<br />

Rollout in Americas, APAC and EMEA<br />

Java, C, C++, and C#<br />

Over 11,000<br />

Laptops, iPods, Blue Tooth watches,<br />

Trophies, certificates and <strong>TCS</strong> Gems<br />

Jeff Ullman, Vijay Krishnamoorthy,<br />

Abhay Pande, Paritosh M and<br />

Abhijit Bhirud,<br />

Shobana Raghavan, Vikram Kasinathan,<br />

Manjeera G, Mohit Nanda,<br />

Jayashree Nagpal and Vinesh Prabhu.<br />

Nirupam Biswas (India Topper),<br />

Shweta Agarwal (2nd),<br />

Raja Subramaniam T (3rd),<br />

Ravi Kumar Rampalli, Deepak Surti,<br />

Anirban Brahmachari, Sudhir Shetiya,<br />

Venu Kudikala, Rajib Dutta, and<br />

Prasenjit Ghosh<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 82


The Web 2.0 platforms like JustAsk and IdeaMax have<br />

revolutionized the way <strong>TCS</strong>ers share ideas, collaborate and<br />

network.<br />

A key problem in large enterprises is the management of tacit<br />

knowledge. Tacit knowledge is very contextual and so far, most<br />

enterprise KM systems fail to recognize this. But with the arrival of<br />

social software, the explosion of the blogosphere, the exponential<br />

growth of Wikipedia and massive online collaboration becoming a<br />

reality on the consumer web, it has become evident that<br />

enterprises have to recognize the new collaboration paradigm.<br />

Another key inflection point is the "Web Worker" phenomenon.<br />

The newbies in the western workforce, born after the Internet,<br />

don't relate to a pre Internet era. This is the Facebook and<br />

MySpace generation and their ideas of how collaboration,<br />

knowledge management and hierarchies work, are radically<br />

different from traditional enterprise models.<br />

<strong>TCS</strong>'s Web 2.0 style platforms are an acknowledgement of this.<br />

The CTO Blog was the first instance, creating a space where a<br />

trainee can converse with a Vice President. It has democratized<br />

technology conversations across the company.<br />

Solutions to technology problems and challenges as <strong>TCS</strong>ers face<br />

them represents a key component of tacit knowledge that resides<br />

"in the crowd". And <strong>TCS</strong>' size makes for a humungous “crowd”.<br />

JustAsk, a social Q&A platform, launched during the year tries to<br />

reach the experts in this vast workforce and capture their tacit<br />

knowledge. On the face of it, the architecture is very simple.<br />

Anybody can ask a question and anybody can answer. The<br />

interesting social effects emerge from the ability to vote up or<br />

vote down answers. The social networking and folksonomy layer<br />

that has been added on top has resulted in interesting usage<br />

patterns. A "karma" system rewards activity on the platform and<br />

encourages adoption. The ability to report inappropriate use is<br />

critical for an organization whose average employee age is in the<br />

twenties. The platform has been adopted eagerly, with 10,000 +<br />

questions answered in a few months. JustAsk has a powerful<br />

search mechanism. On an average, it takes less than 10 minutes<br />

for a question to get an answer!<br />

Ideamax a social Innovation platform, launched recently, is<br />

broadly inspired by Digg.com and Dell's Ideastorm experiment.<br />

Ideamax allows anybody to submit, comment, vote, rate,<br />

bookmark and share ideas in a participatory ecosystem. Going<br />

beyond just the submission process, Ideamax comes with the<br />

ability to track ideas to completion. Ideamax has extensive<br />

semantic capabilities to unearth idea relationships and detect<br />

potential duplicates. An interesting extension is the "Innovation<br />

Stock Market" that allows users to bet their virtual currency on<br />

ideas. This provides a counterpoint to pure popularity based<br />

voting systems. Ideamax has collected over 12,000 ideas with<br />

several hundreds under implementation.<br />

Both Ideamax and JustAsk are two small pieces in the larger<br />

Enterprise KM 2.0 puzzle and we have already seen interesting<br />

emergent effects of such large scale social platforms. JustAsk has<br />

seen experts emerge from the edges of the enterprise and<br />

Ideamax has fostered the creation of "Smart Mobs", as Howard<br />

Rheingold puts it, as a viable alternative to traditional project<br />

teams.<br />

Krish Ashok<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 83


Appendix


Events<br />

<strong>TCS</strong> Excellence in Computer Science<br />

(TECS) Week 20<strong>09</strong><br />

The 7th <strong>TCS</strong> Excellence in Computer Science Week (TECS Week 20<strong>09</strong>) was<br />

held at TRDDC, Pune from 5 to 9 January 20<strong>09</strong>. It was conducted by <strong>Tata</strong><br />

<strong>Research</strong> Development and Design Centre (TRDDC) jointly with United<br />

Nations University (UNU/IIST) and Indian Association for <strong>Research</strong> in<br />

Computing Science (IARCS).<br />

TECS Week is an annual event featuring a series of lectures on a topic<br />

related to computer science and engineering. It aims at providing highquality<br />

computer science education to students, faculty and practitioners<br />

from developing countries.<br />

The topic for this year’s TECS Week was Decentralized Cooperative<br />

Computing. Five experts of international repute delivered a series of<br />

lectures on topics that spanned from the fundamentals to the latest<br />

research in the field of Decentralized and Cooperative Computing.<br />

The invited speakers of TECS Week this year were Professor Lorenzo Alvisi<br />

from University of Texas at Austin, USA; Professor Peter Druschel from Max<br />

Planck Institute for Software Systems, Germany; Professor S. Keshav from<br />

University of Waterloo, Canada; Dr. Ravi Kumar from Yahoo! <strong>Research</strong>, USA;<br />

and Professor Guru Parulkar from Stanford University, USA.<br />

Professor Lorenzo Alvisi lectured on designing Byzantine Fault Tolerant<br />

systems. These systems continue to function correctly even when a subset<br />

of its components deviate arbitrarily from their correct behavior.<br />

Professor Peter Druschel brought out technical challenges such as selforganization,<br />

robustness, and incentive-compatibility in designing<br />

decentralized systems. He discussed the state-of-the-art in technologies<br />

like overlay networks, distributed hash tables, among others. He also put<br />

forth the concept of accountability for automated and reliable fault<br />

detection.<br />

Professor S. Keshav and Dr. Ravi Kumar discussed the applications of<br />

decentralized cooperative computing. Professor S. Keshav discussed<br />

Internet, the most successful applications since the last three decades. He<br />

gave valuable insights on designing and implementing Internet protocols.<br />

Dr. Ravi Kumar discussed the latest revolution of Social Networking. He<br />

explained—using data analytics—how social networks grow and evolve<br />

over a period of time. He also gave insights into various aspects of social<br />

networks like the small world phenomenon, understanding the nature of<br />

influence and information propagation in a social network.<br />

Professor Guru Parulkar addressed the issues related to how new<br />

inventions and uses were pushing the Internet into realms that the<br />

original design had not anticipated. He pointed out that future Internet<br />

should be re-designed in a way such that it would naturally support<br />

moving of computing and storage into Internet, support wireless<br />

communication, and mobility. He outlined the initial efforts in this<br />

direction made by a team at Stanford University.<br />

The lectures were very informative. While some lectures focused on the<br />

technical nuances of decentralized computing, others discussed<br />

decentralized application. All the lectures were well attended by a large<br />

enthusiastic audience and were extremely interactive.<br />

TECS Week 20<strong>09</strong> received an overwhelming response with over 180<br />

applications for participation from Asian countries. Of these, 65 candidates<br />

from India and neighbouring countries were selected to participate in the<br />

event. These candidates were from academic institutes, government<br />

research labs, and industry. In addition, about 20 <strong>TCS</strong>ers participated in<br />

the event. A random survey conducted by us showed that the participants<br />

were extremely satisfied with the outcome of the workshop in terms of the<br />

choice of the theme, the lectures and the overall organization of the<br />

workshop. Most of them termed it as a ‘great learning experience’.<br />

Invited Lectures and Presentations<br />

<strong>TCS</strong> Innovation Labs - Bangalore<br />

�Harihara<br />

S.G, “Novel IP core for LDPC decoders for WiMAX” <strong>Tata</strong><br />

Group Innovation Forum, Bangalore, May <strong>2008</strong>.<br />

�T.<br />

Chakravarty, “Elements of RF Design for modern wireless systems”,<br />

Workshop on Advances in RF Design, IIT Kharagpur, July <strong>2008</strong><br />

�T.<br />

Chakravarty, “On tropospheric wave propagation”, ARIES<br />

(Aryabhatta <strong>Research</strong> Institute of Observational Sciences,<br />

Manora Peak, Nainital, (An observational centre under<br />

Department of Science & Technology, Govt. of India,<br />

24th-28th November <strong>2008</strong><br />

�P.<br />

Balamuralidhar, “ Virtual Instrumentation and emerging<br />

technologies”, Inaugurated one-day workshop on “Virtual<br />

Instrumentation” by NI and MVJ College of Engineering,<br />

Bangalore, 18th November <strong>2008</strong><br />

�Harihara<br />

S.G, “Novel Decoder architectures for Projective<br />

Geometry based LDPC Codes” IFIP Wireless days Dubai,<br />

25 November <strong>2008</strong>.<br />

�Harihara<br />

S.G, ”Low Complexity Iterative Decoding Algorithm<br />

for Low-Density Parity-Check (LDPC) codes” IFIP Wireless days<br />

Dubai, 25 November <strong>2008</strong><br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 85


�Srinivasan<br />

Jayaraman Low Back Pain Evaluation for Cyclist<br />

using sEMG: A Comparative Study between Bicyclist and<br />

Aerobic Cyclist”, IEEE- ICBME, Singapore, December <strong>2008</strong><br />

�Srinivasan<br />

Jayaraman, “Cognitive Effect of Music for Joggers<br />

Using EEG”, IEEE-ICBME, Singapore, December <strong>2008</strong><br />

<strong>TCS</strong> Innovation Labs - Delhi<br />

Workshop - Virtual Reality and its application in enterprises<br />

<strong>TCS</strong> Innovation Labs - Delhi held a workshop on virtual reality and its<br />

application in enterprises with the aim of bringing together researchers<br />

and practitioners of common interests in emerging computer graphics<br />

and virtual reality technology, its application and deployment in<br />

enterprises and moving the state-of-art forward.<br />

The workshop, held from 21- 22 April, saw participation from eminent<br />

researchers of best universities within India and abroad. Prof. Dinesh<br />

Manocha (University of North Carolina, Chapel Hill) gave the keynote<br />

address on bringing realism to virtual environments. Dr. Mark Riedl<br />

(Georgia Institute of Technology) spoke on intelligent experience<br />

management for virtual worlds. Other speakers included experts in the<br />

domain from IIT Delhi, IIT Mumbai and IIIT Hyderabad. For an industry<br />

perspective, <strong>TCS</strong> organised ‘talks’ by a client interested in virtual worlds for<br />

enterprises and by ProtonMedia’s CEO. ProtonMedia is a company that has<br />

created a virtual world for enterprises.<br />

The audience included members from government organisations such as<br />

the National Technical <strong>Research</strong> Organisation, research scholars, engineers<br />

from Samsung, Adobe and Trimensions, and <strong>TCS</strong> associates.<br />

<strong>TCS</strong> Innovation Labs - Kolkata<br />

Workshop on Machine Vision with emphasis on Industrial<br />

Automation: Open <strong>Research</strong> Areas (12 September <strong>2008</strong>)<br />

The Machine Vision workshop was held in <strong>TCS</strong> Kolkata on 12 September,<br />

<strong>2008</strong>. Mr. Debasis Bandyopadhyay (Vice President-<strong>TCS</strong>) delivered the<br />

opening address and Mr. Arpan Pal (Technology Group Head, <strong>TCS</strong><br />

Innovation Labs - Kolkata) talked on the concept of <strong>TCS</strong> Virtual Lab.<br />

Speakers included Prof. P.K. Biswas (IIT-KGP), Prof. Biswajay Chatterjee (IEM<br />

Kolkata), Prof. Mander Mitra (ISI-Kolkata) and Prof. Bhabatosh Chanda (ISI-<br />

Kolkata).<br />

The discussion revolved around the open research areas in the field of<br />

Industrial Automation. Open problems in the area of Industrial<br />

Automation were discussed upon and few of them were short-listed for<br />

future course of work.<br />

Some of the key learning from the workshop were:<br />

�Different<br />

techniques of detecting face and tracking<br />

�Awareness<br />

on the fact that the machine vision problems not<br />

only lie on the image processing domain but a majority lies on<br />

the setup of targeted environment and the integration of<br />

mechanics and imaging<br />

�The<br />

concept of view based object retrieval<br />

�Text<br />

based retrieval<br />

�Open<br />

problems in surveillance<br />

Workshop on Media Processing Infrastructure (17 November <strong>2008</strong>)<br />

The Media Processing Infrastructure workshop was<br />

conducted in Kolkata on 17 November, <strong>2008</strong>.<br />

Mr. Debasis Bandyopadhyay (Vice President-<strong>TCS</strong>) delivered the<br />

introductory address wherein the workshop objectives were<br />

stated to the participants.<br />

Mr. Ganapathy Narayanan presented Media and<br />

Entertainment industry overview. The topic of discussion<br />

revolved around key application areas in this field of work, <strong>TCS</strong><br />

engagements in this vertical, typical customer pain areas and<br />

possible opportunities.<br />

Mr. Arpan Pal (Technology Group Head, <strong>TCS</strong> Innovation Labs -<br />

Kolkata) briefed the audience regarding the current R&D<br />

programs in <strong>TCS</strong> in the multimedia space and infrastructure<br />

components related to these solutions.<br />

Mr. Prateep Misra (Infrastructure Group Head, <strong>TCS</strong> Innovation<br />

Labs - Kolkata) introduced the audience to Hadoop and<br />

MapReduce, and new open storage based architectures.<br />

�On<br />

8 August, <strong>2008</strong>, an internal workshop was held on ’Wireless<br />

Communications- 4G and Beyond’. Prof. Ramjee Prasad of CTIF<br />

Aalborg was among the speakers in the workshop.<br />

�On<br />

19 December, <strong>2008</strong>, an internal seminar was held on<br />

‘Wireless Sensor and Mesh Networks- Opportunities and<br />

Challenges.’ Dr. Mahesh Marina of University of Edinburgh was<br />

among the speakers in the seminar.<br />

<strong>TCS</strong> Innovation Labs – Mumbai<br />

�Workshop<br />

conducted on Rural BPO. C N Ram (Ex CIO of HDFC)<br />

of Ruralshore, V K Raman, Nitin Desai from <strong>TCS</strong> BPO were the<br />

invitees. (July <strong>2008</strong>)<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 86


�Workshop<br />

conducted on Speech Enabled services. We invited<br />

Nortel group of Telecom industry unit (Nishikanth Joshi),<br />

Nortel India (Atin Mahajan, Zafar-Younus Shaikh) to the<br />

workshop. (October <strong>2008</strong>)<br />

<strong>TCS</strong> Innovation Labs - Performance<br />

Engineering<br />

Multi-core Technology Workshops – January 20<strong>09</strong><br />

In this series, SUN and Intel conducted workshops on their upcoming<br />

multi-core technologies and programming platforms. The workshops were<br />

conducted across Mumbai and Bangalore through video-conferencing.<br />

The workshops covered the latest chip level multithreading (CMT) and<br />

simultaneous multithreading (SMT) technologies in hardware, which scale<br />

to tens of hundreds of threads/core per server, as well as the software<br />

thread building blocks for building parallel processing applications that<br />

can efficiently utilize the underlying CPU resources.<br />

<strong>TCS</strong> Innovation Labs - TRDDC<br />

�The<br />

fourth Dr. Dara P Antia Memorial Lecture: The Indian Institute of<br />

Metals, Pune Chapter and <strong>TCS</strong> Innovation Labs - TRDDC organized the<br />

fourth Dr Data P Antia Memorial Lecture on ’Material Science<br />

Approaches to Study Human Diseases’ on 23 January, 20<strong>09</strong>. A lecture<br />

was delivered by Professor Subra Suresh, Dean of Engineering MIT,<br />

USA on ’Materials Science Approaches to the Study of Human<br />

Diseases’. During this talk, he highlighted the importance of materials<br />

Visitors<br />

<strong>TCS</strong> Innovation Labs – Chennai<br />

(Infrastructure)<br />

�Dr.Partha<br />

Ranganathan, Principal <strong>Research</strong> Scientist,<br />

Hewlett Packard Labs, Palo Alto, 19 August <strong>2008</strong><br />

�Samir<br />

Menon, CEO & Co-Founder, Nature First, 28 August <strong>2008</strong><br />

�Dr.<br />

Norbert Henze, Karlsruhe University, Germany, 9 September <strong>2008</strong><br />

�Prof.<br />

Atif Memom, Professor, University of Maryland, USA, 5 December <strong>2008</strong><br />

�Prof.<br />

Rajkumar Buyya, Professor, University of Melbourne and<br />

Manjrasoft, Australia, 16 December <strong>2008</strong><br />

science in Biomedical Engineering. He discussed in detail, the changes<br />

in the mechanical properties of red blood cells affected by malaria. He<br />

concluded that combining both material science and biomedical<br />

engineering would unveil the great mysteries of science.<br />

�Workshop<br />

on Surface Engineering: The Indian Institute of Metals, Pune<br />

Chapter and <strong>TCS</strong> Innovation Labs - TRDDC organized the workshop on<br />

Surface Engineering on 23 January, 20<strong>09</strong> at the TRDDC auditorium.<br />

�Invited<br />

lecture by Dr. Pradip on Challenging process design and scaleup<br />

issues in the manufacture of performance products - a perspective<br />

on the demands of modern chemical engineering, for Chemference<br />

08 - <strong>Annual</strong> <strong>Research</strong> Symposium, 5 – 6 July, <strong>2008</strong>, IIT Kanpur<br />

�A.<br />

K. Singh and Satyam Sahay, Modeling of Casting and Heat<br />

Treatment, Workshop on Advances in Casting, Heat treatment and<br />

Surface Engineering, July <strong>2008</strong><br />

�Invited<br />

lecture by Dr. Beena Rai on Surfactants at Interfaces: A<br />

Molecular Modeling Approach to Engineered Molecules for Industrial<br />

Applications at Chem. Eng. Department, IITK, 5 September, <strong>2008</strong>.<br />

�Satyam<br />

S.Sahay, ‘Model based optimization of industrial heat<br />

treatment & eco-friendly quenchants’ workshop on Quenching &<br />

Distortion Control, 28-30 September, <strong>2008</strong>, NIT Surathkal<br />

�A<br />

K Singh and Ravindra Pardeshi: ‘Role of Multiphase/multiscale<br />

Phenomena in Solidification Processing”, 2nd International Conference<br />

on Multi-Scale Structures and Dynamics of Complex Systems,<br />

Bangalore, September <strong>2008</strong><br />

<strong>TCS</strong> Innovation Labs - Delhi<br />

�Prof.<br />

Jacob Rehot, Head of Fraunhoffer <strong>Research</strong> Institute in<br />

Dortmud, Dr. Shriram Rajamani (Microsoft), purpose -<br />

collaboration with Indian Industry and academia.<br />

�Prof.<br />

Subodh Kumar, IIT Delhi, Discussion - Virtual reality, April <strong>2008</strong>.<br />

�Prof.<br />

R Ramaswamy, JNU-Delhi, collaboration with Industry<br />

and academia, June <strong>2008</strong>.<br />

�Prof.<br />

Prasun Dewan, University of North Carolina, Talk on<br />

‘Collaboration technologies’.<br />

�Prof.<br />

Pankaj Mehra, Distinguished Technologist -HP, Talk on ‘An<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 87


information modeling and classification system for early<br />

lifecycle information’, July <strong>2008</strong>.<br />

�Prof.<br />

Mark Mortenson, MIT, USA, Talk on ‘Globally distributed<br />

teams: pathways and barriers to performance’, October <strong>2008</strong>.<br />

�Dr.<br />

Neeran Karnik, IBM, Talk on ‘Symphony: decentralized<br />

orchestration of composite Web services’, November <strong>2008</strong>.<br />

�Prof.<br />

Prasun Dewan, University of North Carolina, December ’08.<br />

�Mr.<br />

Lorna Jean Edmonds, PhD, AVP Internal relations, University of<br />

Toronto, March ’<strong>09</strong>. Purpose - collaboration with Indian Industry.<br />

<strong>TCS</strong> Innovation Labs - Hyderabad<br />

�Dr.<br />

Soura Dasgupta, University of Iowa, USA from 23 May to 14 June, <strong>2008</strong>.<br />

�Dr.<br />

Balaji Prabhakar, Stanford University, USA on 23 June.<br />

�Prof.<br />

Gautschi and Prof. Aparna Gupta, Lally School of<br />

Management and Technology, RPI, USA on 2 July, <strong>2008</strong>.<br />

�Prof<br />

Vijayakumar, Vignan Jyothi Institute of Management,<br />

India on 29 July.<br />

�Dr.<br />

Rahul Mitra, Associate Director, MD Anderson Cancer Centre, USA<br />

on 22 August.<br />

�Dr.Madhu<br />

Kalimipalli, University of Waterloo, UK on 28 August.<br />

�Dr.<br />

Madan Babu, MRC Laboratory, Cambridge on 26 September.<br />

�Dr.<br />

Kanury Rao, ICGEB, New Delhi and Dr. Shekar Mande,<br />

CDFD, Hyderabad on 29 September.<br />

�Glen<br />

Zorpette, IEEE, USA on 10 October.<br />

�Dr.<br />

Anirban Mukherjee, IIT-Kharagpur from 7 to 26 December.<br />

�Dr.<br />

Vsevolod Makeev, Institute of Genetics, GosNIIKa, Moscow,<br />

Russia on December 11.<br />

�Dr.<br />

Aparna Gupta, Lally School of Management and Technology,<br />

RPI, USA from 12 December to 7 January 20<strong>09</strong>.<br />

�Prof.<br />

Sanjoy Mitter, MIT, USA on 17 December.<br />

�Dr.<br />

Rajan Gupta from the Los Alamos National Laboratory, USA<br />

on 28 January 20<strong>09</strong>.<br />

<strong>TCS</strong> Innovation Labs - Kolkata<br />

�Mr.<br />

Larry Tan (President TI Asia), Mr.Bobby Mitra (MD TI India)<br />

and Mr.Arun Jain (Head - TI India Sales), January 20<strong>09</strong><br />

�Prof.<br />

Dipti Mukherjee (Indian Statistical Institute), January 20<strong>09</strong><br />

�Mr.<br />

Umesh R, Head of Nihon Communication Systems, visited<br />

the lab on 15 May, <strong>2008</strong> and talked on the capabilities of<br />

Qualnet simulator and its applications.<br />

�Mr.<br />

Michael Jensen, Head of Network Planning, WIP Labs-<br />

Denmark, visited the lab on 7 August, <strong>2008</strong> to discuss and<br />

demonstrate the capabilities of WIPLAN- a network planning<br />

tool developed by WIP LAB.<br />

�Prof.<br />

Ramjee Prasad, Director CTIF, Aalborg University,<br />

Denmark, visited the lab on 8 August, <strong>2008</strong>. He delivered a talk<br />

on ‘4G and Beyond’ and discussed the issues and challenges of<br />

next generation wireless communication systems.<br />

�Dr.<br />

Mahesh Marina, University of Edinburgh, visited the lab on<br />

19 December, <strong>2008</strong>. He delivered a talk on Sensor Networks<br />

and Wireless Mesh Networks.<br />

<strong>TCS</strong> Innovation Labs – Mumbai<br />

�Mr.<br />

Avijit Dutt – Haier Telecom, April <strong>2008</strong>.<br />

�Mr.<br />

Jay Asundi – University of Texas, May <strong>2008</strong>.<br />

�Dr.<br />

Subhash Udeshi – Jayant Agro-Organics Ltd,<br />

Mr. C. N. Ram – Rural Shores Business Services Pvt. Ltd., July <strong>2008</strong>.<br />

�Mr.<br />

Gulzar Singh Chahal, Mr. Arun Pandhi and<br />

Mr. Jamshed Bamji – Sir Ratan <strong>Tata</strong> Trust, August <strong>2008</strong>.<br />

�Mr.<br />

Niraj Gandhi – Rhythm Services Network LLC, September <strong>2008</strong>.<br />

�Mr.<br />

Ravishankar Mantha – Agriwatch, October <strong>2008</strong>.<br />

�Mr.<br />

S. K. Chaturvedi – Rallis India Ltd., November <strong>2008</strong>.<br />

�Prof.<br />

Annirudha Joshi, Indian Institute of Technology (IIT), Mumbai;<br />

Mr. Nirmalendu Jajodia and Mr. Sudarshan Singh – NCDEX Ltd.,<br />

Mr. Ram Warriar – Hydrovision, Mr. Sandeep Gupta – Arizona State<br />

University, Ashish Gandhi (Verizon Wireless), December <strong>2008</strong>.<br />

�Mr.<br />

Sunil Bandhu – TTSL (V.P.), Mr. Rohit Gupta – BCG, January 20<strong>09</strong>.<br />

<strong>TCS</strong> Innovation Labs - TRDDC<br />

�Prof.<br />

P. Somasundaran, Columbia University, New York, USA,<br />

19 April <strong>2008</strong>.<br />

�Prof.<br />

Pradip Dutta, Department of Mechanical Engineering,<br />

Indian Institute of Science, 11 November <strong>2008</strong>.<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 88


�Prof.<br />

P Somasundaran, Columbia University, New York, USA,<br />

15 December <strong>2008</strong>.<br />

�Hosted<br />

Bob Zeidman, President, Zeidman Consulting and<br />

Software Analysis and Forsenic Engineering, for talk and demo<br />

of ‘CodeSuite’ their flag-ship product for detecting Software Plagiarism<br />

�Atif<br />

M. Memon, Associate Professor at the Department of Computer<br />

Science, University of Maryland, USA, November <strong>2008</strong>.<br />

�David<br />

Whyte, VP, Lending, Insurance and Amicus Technology,<br />

Canadian Imperial Bank of Commerce (CIBC), Toronto, Canada,<br />

17 -19 January 20<strong>09</strong>.<br />

�Anuj<br />

Dhall, VP, Channels and Distribution, Canadian Imperial<br />

Bank of Commerce (CIBC), Toronto, Canada, 17 -19 January 20<strong>09</strong>.<br />

�Tina<br />

Robinet, Senior Director, ADM, Canadian Imperial Bank of<br />

Commerce (CIBC), Toronto, Canada, 17 -19 January 20<strong>09</strong>.<br />

�Esther<br />

Wong, Senior Director, Quality Assurance, Canadian Imperial<br />

Bank of Commerce (CIBC), Toronto, Canada, 17 -19 January 20<strong>09</strong>.<br />

�Kevin<br />

Paget, Senior Manager, Canadian Imperial Bank of<br />

Commerce (CIBC), Toronto, Canada, 17 -19 January 20<strong>09</strong>.<br />

�Prof.<br />

Narsingh Deo, Millican Chair Person, University of Central<br />

Florida, Orlando, 20-26 December <strong>2008</strong>, Talk Series.<br />

Publications<br />

Book Sections<br />

<strong>TCS</strong> Innovation Labs- Bangalore<br />

Lecture Notes In Computer Science: An Efficient Certificate<br />

Authority for Ad Hoc Networks, Jaydip Sen and Harihara<br />

Subramanyam<br />

<strong>TCS</strong> Innovation Labs – Chennai<br />

(Infrastructure)<br />

�Y.<br />

Kim, J. Choi, S. Gurumurthi, A. Sivasubramaniam. Managing<br />

Thermal Emergencies in Disk-Based Storage Systems. To<br />

�Prof.<br />

Sushil Kumar, CSE, Georgia State University,<br />

11 December <strong>2008</strong>, Talk.<br />

�Mukund<br />

Sundarajan, CSE., Stanford University, 11 December <strong>2008</strong>.<br />

�Dr.<br />

Pushpak Bhattacharya and team, IITB, 4th October <strong>2008</strong>, Seminar.<br />

�Prof.<br />

Don Batory, University of Texas, Austin, 2nd March 20<strong>09</strong>.<br />

�Marcel<br />

Fuerst, Deutsche Bank, 28-29 August <strong>2008</strong>.<br />

�Dr.<br />

Shirish Karande, University of California, Santa Cruz,<br />

19th February 20<strong>09</strong>.<br />

�Dr.<br />

Pallavi Manohar, IIT Powai, 19th February 20<strong>09</strong><br />

�Major<br />

Sudip Chatterjee, PMO BSS, Dte Gen of Info Systems,<br />

New Delhi, 26th August <strong>2008</strong>.<br />

�Alysia<br />

M. Sagi-Dolev, Ph.D, Qylur Security Systems Inc,<br />

17th March 20<strong>09</strong>.<br />

�Ritesh<br />

Kumar, PhD, University of North California, 2nd May <strong>2008</strong>.<br />

�Sandeep<br />

Garg, PhD, IT, BHU, 29th April <strong>2008</strong>.<br />

�Rahul<br />

Nagpal, PhD, IISC, 21st April <strong>2008</strong>.<br />

�Dr.<br />

Satya Sai Prakash, PhD, IIT Madras - Freelance <strong>Research</strong><br />

Consultant, 8th April <strong>2008</strong>.<br />

appear in ASME Journal of Electronic Packaging.<br />

�C.<br />

Liu, A. Sivasubramaniam, M. Kandemir. Optimizing Bus<br />

Energy Consumption of On-Chip Multiprocessors Using<br />

Frequent Values. To appear in Journal of Systems Architecture:<br />

Special Issue on Best Papers of Euromicro Conference on<br />

Parallel and Distributed Processing 2004.<br />

�M.<br />

Squillante, Y. Zhang, A. Sivasubramaniam, N. Gautam.<br />

Generalized Parallel-Server Fork-Join Queues with Dynamic<br />

Task Scheduling. Annals of Operations <strong>Research</strong>, 160(1):227-<br />

255, April <strong>2008</strong>.<br />

�J.<br />

Choi, Y. Kim, A. Sivasubramaniam, J. Srebric, Q. Wang, J. Lee.<br />

A CFD-based Tool for Studying Temperature in<br />

Rack-mounted Servers. IEEE Transactions on Computers,<br />

57(8):1129:1142, August <strong>2008</strong>.<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 89


�J.<br />

Choi, S. Govindan, B. Urgaonkar, A. Sivasubramaniam.<br />

Profiling, prediction and capping of power in Consolidated<br />

Environments. In Proceedings of International Conference on<br />

Modeling, Analysis and Simulation of Computer Systems<br />

(MASCOTS), September <strong>2008</strong>. (Best Student Paper Award).<br />

�N.<br />

Soundararajan, N. Vijaykrishnan, A. Sivasubramaniam.<br />

Impact of DVFS on the architectural vulnerability of GALS<br />

architectures. In Proceedings of the International Symposium<br />

on Low Power Electronics and Design (ISLPED), August <strong>2008</strong>.<br />

�P.<br />

Nath, B. Urgaonkar, A. Sivasubramaniam. Evaluating the<br />

Usefulness of Content Addressable Storage for High-<br />

Performance Data Intensive Applications. In Proceedings on<br />

the IEEE International Conference on High Performance<br />

Distributed Computing (HPDC), pages 35-44, June <strong>2008</strong>.<br />

�S.<br />

Chaitanya, B. Urgaonkar, A. Sivasubramaniam. QDSL: QoSaware<br />

Systems with Differential Service Levels. In Proceedings<br />

of the ACM SIGMETRICS International Conference on<br />

Measurement and Modeling of Computer Systems, pages 289-<br />

300, June <strong>2008</strong>. [36 accepted out of 201 submissions]<br />

�N.<br />

Soundararajan, A. Yanamandra, C. Nicopolous, V.Narayanan,<br />

A. Sivasubramaniam, and M. J. Irwin. Analysis and Solutions to<br />

Issue Queue Process Variation. To appear in Proceedings of the<br />

International Conference on Dependable Systems and<br />

Networks, June <strong>2008</strong>. [23% acceptance rate]<br />

�V.Jayashankar,<br />

S.Anand, T.Geetha, ‘A twin unidirectional<br />

impulse turbine topology for OWC based wave energy plants’,<br />

to appear in Science Direct journal of Renewable Energy.<br />

�T.Geetha<br />

, V.Jayashankar, ‘Variable Frequency Transformers for<br />

increased wind penetration’, presented in Joint International<br />

Conference on Power System Technology and IEEE Power<br />

India Conference (POWERCON), 12-15 October <strong>2008</strong>, New Delhi.<br />

�T.Geetha<br />

, V.Jayashankar, ‘Stability assessment of Power System<br />

Models for higher wind penetration’, presented in Joint International<br />

Conference on Power System Technology and IEEE Power India<br />

Conference (POWERCON), 12-15 October <strong>2008</strong>, New Delhi.<br />

�T.Geetha,<br />

V.Jayashankar, ‘Generation dispatch with storage<br />

and Renewables under Availability Based Tariff’, presented in<br />

IEEE TENCON, 18-21 November <strong>2008</strong>, Hyderabad. (Best paper award)<br />

�T.Geetha,<br />

V.Jayashankar, ‘Sea water based pumped storage<br />

and desalination system’ accepted for presentation in<br />

International conference in Ocean Engineering (ICOE),<br />

February 2-5 20<strong>09</strong>, IITM.<br />

�K.Mala,<br />

V.Jayashankar, Koshy Varghese, T.Geetha, ‘Offshore<br />

renewables for Indian Railways’, accepted for presentation in First<br />

International Seminar on Alternative fuels for Rail Traction,<br />

February 2-9 20<strong>09</strong>, New Delhi.<br />

�K.Mala,<br />

V.Jayashankar, T.Geetha, ‘Pumped Storage schemes for<br />

Indian Railways’, accepted for presentation in First<br />

International Seminar on Alternative fuels for Rail Traction,<br />

February 2-9 20<strong>09</strong>, New Delhi.<br />

<strong>TCS</strong> Innovation Labs – Kolkata<br />

�Arijit<br />

Ukil, ‘Cross-Layer Optimized Resource Allocation<br />

Mechanisms for Next-Generation Wireless Communication<br />

Systems.’ Book Chapter under preparation for the book:<br />

‘Fourth-Generation (4G) Wireless Networks: Applications and<br />

Innovations’. Publisher: IGI Global. Editors: Sasan Adibi,<br />

University of Waterloo, Canada, Amin Mobasher, <strong>Research</strong> in<br />

Motion (RIM), Canada, and Tom Tofigh, AT&T, WiMAX Forum<br />

Application Group Chair.<br />

�Jaydip<br />

Sen, ‘Security Issues in Pervasive Computing<br />

Environment.’ Book chapter under preparation for the book:<br />

‘Security in Computing and Networking Systems: The State-of-<br />

Art.’ Publisher: CRC Press. Editors: William McQuay, The<br />

Computer and Information Society, Inc. USA and Waleed W.<br />

Smari, University of Dayton, USA.<br />

�Jaydip<br />

Sen: Security and Privacy Issues in Wireless Mesh<br />

Networks (Handbook of Wireless Ad Hoc and Sensor Networks’<br />

to be published by Springer- London, volume editor:<br />

Dr. Sudip Misra, Ryerson University, Canada.)<br />

<strong>TCS</strong> Innovation Labs – TRDDC<br />

�Somasundaran,<br />

P., and V. Runkana, ‘Aggregation of Colloids:<br />

Recent Developments in Population Balance Modeling,’ In: D.<br />

Platikanov and D. Exerowa (Eds.), Highlights in Colloid Science,<br />

WILEY-VCH Verlag GmbH & Co. KGaA, Weinheim (<strong>2008</strong>)<br />

�M.<br />

Gharote, S. Lodha, A. Deshpande, N. Kantharia, Y. Wadademar, A.<br />

Rao, Automated Telescope Scheduling, In Proceedings of Low<br />

Frequency Radio Universe Conference (LFRU), Pune, December <strong>2008</strong>.<br />

�M.<br />

Gharote, S. Sahay, B. Ingole, N. Sonawane , V. Vijay,<br />

Comparison and Evaluation of the Product Supply-Chain of<br />

Global Steel Enterprises, In Proceedings of 12th <strong>Annual</strong><br />

Conference of the Society of Operations Management, IIT Kanpur,<br />

December <strong>2008</strong>.<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 90


�M.<br />

Panduranga Rao, A. Ahuja, S. Iyengar, K. Iyer, R. Khade, S.<br />

Lodha, D. Mehta, B. Nagy, A Minimum Variance Method for<br />

Problems in Radio Antenna Placement, In Proceedings of Low<br />

Frequency Radio Universe Conference (LFRU), December <strong>2008</strong>.<br />

�M.<br />

Gharote, A. Deshpande, Optimization of Integrated<br />

Forward and Reverse Supply Chain, In Proceedings of 18th<br />

Triennial Conference of the International Federation of<br />

Operational <strong>Research</strong> Societies (IFORS),Johannesburg,<br />

South Africa, July <strong>2008</strong>.<br />

�S.<br />

Agarwal, V. Saradhi, H. Karnick, Kernel-based On-line<br />

Machine Learning and Support Vector Reduction,<br />

Neurocomputing, 71 (7), May <strong>2008</strong>, pages 1230-1237.<br />

�G.<br />

Palshikar, M. Apte, Collusion Detection using Graph<br />

Clustering, Data Mining and Knowledge Discovery (Springer),<br />

16 (2), April <strong>2008</strong>, pages 135-164.<br />

�M.<br />

Natu, G. Palshikar, Discovering Interesting Subsets using<br />

Statistical Analysis, In Proceedings of International Conference<br />

on Management of Data (COMAD<strong>2008</strong>), <strong>2008</strong>.<br />

�V.<br />

Vijaya Saradhi, H. Karnick, P. Mitra, Topic Distillation using<br />

Support Vector Data Description", In Proceedings of COMAD, <strong>2008</strong>.<br />

�V.<br />

Vijaya Saradhi, H. Karnick, On the Stability and Bias-Variance<br />

Analysis of Sparse SVMs, <strong>2008</strong>.<br />

�M.<br />

Meshram, A. Kulkarni, S. Lele, V. Jayaraman, B. Kulkarni,<br />

Optimal Xylanase production using Penicilium Janthinellum<br />

NCIM 1169: A model based approach, Biochemical<br />

Engineering Journal, 40 (2), <strong>2008</strong>, pages 348-356.<br />

�K.<br />

Patil, A. Kulkarni, Kernel Enabled Methods for Subspace<br />

Regression and Efficient Control, "International Journal of<br />

Modeling, Identification and Control", 4 (3), <strong>2008</strong>.<br />

�S.<br />

Angadi, A. Kulkarni, Nonlinear signal analysis to understand<br />

the dynamics of the protein sequences, European Physical<br />

Journal Special Topics, 164 (0), <strong>2008</strong>, pages 141-155.<br />

�Document<br />

Summarization using Central Sentences and<br />

Keywords, Unpublished Technical <strong>Report</strong>, 0 (0), <strong>2008</strong>.<br />

�J.<br />

Augustine, S. Irani, C. Swamy, Optimal aOptimal Power-<br />

Down Strategies, SIAM Journal on Computing, 37 (5), <strong>2008</strong>,<br />

pages 1499-1516.<br />

�P.<br />

Bose, S. Langerman , S. Roy, Smallest Enclosing Circle<br />

Centered on a Query Line Segment, In Proceedings of<br />

Canadian Conference on Computational Geometry (CCCG),<br />

<strong>2008</strong>, pages 167-170.<br />

�G.<br />

Das, S. Roy, S. Das, S. Nandy, Variations of Base Station<br />

Placement Problem on the Boundary of a Convex Region,<br />

International Journal of Foundations of Computer Science, 19<br />

(0), <strong>2008</strong>, pages 405-427.<br />

�A.<br />

Karmakar, S. Roy , S. Das, Fast Computation of Smallest<br />

Enclosing Circle with Center on a Query Line Segment,<br />

Information Processing Letters, 108 (0), <strong>2008</strong>, pages 339-422.<br />

�A.<br />

Karmakar, S. Roy , S. Das, Guarding Exterior Region of a<br />

Simple Polygon, In Proceedings of Workshop on Algorithms<br />

and Computation (WALCOM), <strong>2008</strong>, pages 100-110.<br />

�M.<br />

Panduranga Rao, Interference Automata, <strong>2008</strong>, pages 89-103.<br />

�S.<br />

Roy, D. Bardhan , S. Das, Base Station Placement on<br />

Boundary of a Convex Polygon, "Journal of Parallel and<br />

Distributed Computing,", 68 (0), <strong>2008</strong>, pages 263-275.<br />

�M.<br />

Natu and A. S. Sethi, Application of Adaptive Probing for<br />

Fault Diagnosis in Computer Networks. IEEE/ IFIP Network<br />

Operations and Management Symposium, Salvador, Brazil,<br />

April <strong>2008</strong>. Best Ph.D. <strong>Research</strong> Award.<br />

�M.<br />

Natu and A. S. Sethi, Probe station placement for robust<br />

monitoring of networks. Journal of Network and Systems<br />

Management, 16(4), <strong>2008</strong>, pages 351-374.<br />

�S.<br />

Ganesh, M. Natu, A.S. Sethi, R. Gopaul, and R. Hardy, Design<br />

Approaches for Stealthy Probing Mechanisms in Battlefield<br />

Networks. In Proceedings of Milcom-<strong>2008</strong>, IEEE Military<br />

Communications Conference, San Diego, CA, November <strong>2008</strong>.<br />

�V.<br />

Mahajan, M. Natu, and A.S. Sethi, Analysis of Wormhole Intrusion<br />

Attacks in MANETs. In Proceedings of Milcom-<strong>2008</strong>, IEEE Military<br />

Communications Conference, San Diego, CA, November <strong>2008</strong>.<br />

�M.<br />

Natu and A.S. Sethi, Using Temporal Correlation for Fault<br />

Localization in Dynamically Changing Networks. International<br />

Journal of Network Management, Vol. 18 No. 4 (July-August <strong>2008</strong>),<br />

pages 303-316.<br />

�C.-S.<br />

Chao, M. Natu, and A.S. Sethi, Call Forwarding-Based<br />

Active Probing for POTS Fault Isolation. Journal of Network<br />

and Systems Management, Vol. 16 No. 2 (June <strong>2008</strong>), pages 145-162.<br />

�M.<br />

Natu, A.S. Sethi, and E.L. Lloyd, Efficient Probe Selection<br />

Algorithms for Fault Diagnosis. Telecommunications Systems<br />

Journal, Vol. 37 (<strong>2008</strong>), pages 1<strong>09</strong>-125. Invited Paper.<br />

�M.<br />

Natu and G. K. Palshikar, Discovering Interesting Subsets<br />

Using Statistical Analysis. 14th International Conference on<br />

Management of Data, Indian Institute of Technology, Bombay,<br />

India, December <strong>2008</strong>.<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 91


�V.<br />

Sadaphal, B. Jain, Tracking Target using Sensor Networks: Target<br />

Detection and Route Activation under Energy Constraints, In<br />

Proceedings of COMSWARE <strong>2008</strong>, Bangalore, India, <strong>2008</strong>.<br />

�V.<br />

Sadaphal, B. Jain, Random and Periodic Sleep Schedules for<br />

Target Detection in Sensor Network, Springer Journal of<br />

Computer Science and Technology, 23(3), May <strong>2008</strong>.<br />

Conference Proceedings<br />

<strong>TCS</strong> Innovation Labs- Bangalore<br />

�‘Concepts<br />

of Graph Theory Relevant to Adhoc Networks’, M.A.<br />

Rajan, M. Girish Chandra, Lokanatha C. Reddy and Prakash S.<br />

Hiremath, International Conference on Computers,<br />

Communications & Control (ICCCC <strong>2008</strong>), Romania, May <strong>2008</strong>.<br />

�‘Characteristic<br />

Impedance of Microstrip-like Interconnections<br />

Guarded by Ground Tracks’, Rohit Sharma, T. Chakravarty, and<br />

A. B. Bhattacharyya, Proceedings of the 29th URSI General<br />

Symposium, Chicago, August <strong>2008</strong>.<br />

�‘On<br />

resonant frequency of PIN shorted gap coupled circular<br />

patch antenna’, P. Kumar, G. Singh, T. Chakravarty and S.<br />

Bhooshan, International Conference PIERS <strong>2008</strong>, Hangzhou,<br />

China, 24 – 28 March, <strong>2008</strong>.<br />

�‘Resonant<br />

frequency of annular ring antenna using shorting<br />

pins’, M.Mahajan, T Chakravarty, S.K.Khah, IEEE-EMC-Zurich<br />

Symposium, Singapore, May <strong>2008</strong>, pp. 862-865<br />

�‘Study<br />

of Bandwidth and Radiation Properties of Loaded<br />

Annular Ring Antenna.’ M.Mahajan, T Chakravarty, S.K.Khah,<br />

International Conference on Recent Advances on in<br />

Microwave Theory and Applications, MICROWAVE – <strong>2008</strong>,<br />

Jaipur (Accepted)<br />

�‘Study<br />

of Return loss and Radiation Patterns of Ring Antenna<br />

Using Extended Cavity Model.’ M.Mahajan, T Chakravarty,<br />

S.K.Khah, International Conference on Recent Advances on in<br />

Microwave Theory and Applications, MICROWAVE – <strong>2008</strong>,<br />

Jaipur, (Accepted)<br />

�‘Low<br />

Back Pain Evaluation for Cyclist using sEMG: A Comparative Study<br />

between Bicyclist and Aerobic Cyclist’, Srinivasan Jayaraman,<br />

Venkatesh Balasubramanian IEEE- ICBME, Singapore, <strong>2008</strong><br />

�‘Cognitive<br />

Effect of Music for Joggers Using EEG’, Srinivasan<br />

Jayaraman, Ashwin and Venkatesh Balasubramanian IEEE-<br />

ICBME, Singapore, <strong>2008</strong><br />

�Harihara<br />

S.G, M. Girish Chandra, Tarakapraveen Uppalapati,<br />

B.S. Adiga, ‘Decoding Architectures for Projective Geometry<br />

Based LDPC codes’, IFIP Wireless Days, Dubai, November <strong>2008</strong>.<br />

<strong>TCS</strong> Innovation Labs - Delhi<br />

�Geetika<br />

Sharma, Santanu Chaudhury, J B Srivastava, 'On<br />

Exploiting Affine Repetitions for View Synthesis from a Single<br />

Image', ICVGIP, Bhubaneswar, December ’08.<br />

�Shefali<br />

Bhatt, C Anantaram, Hemant Jain 'An architecture for<br />

intelligent email based workflow interface to Business<br />

applications', ICAI, Las Vegas, July ’08.<br />

�Shefali<br />

Bhatt, C Anantaram, Hemant Jain, ‘Enabling email<br />

based conversational interface for business applications’,<br />

CITSA, Florida, June ’08.<br />

�Amol<br />

R Madane, M M Shah, ‘Watermark Image Recognition using<br />

Principle Component Analysis’, ICETET Nagpur,16th-18th July ’08.<br />

�Amol<br />

R Madane, K. T. Talele, M. M. Shah, ‘Addition algorithm of<br />

watermarking’, SPIT IEEE Conference’ 08, Mumbai.<br />

�Amol<br />

R Madane, Zalak Shah, Raina Shah, Sanket Thakur<br />

‘Speech Compression Using Linear Predictive Coding’, MIR Day<br />

January ’<strong>09</strong>.<br />

�Amol<br />

R Madane, Rashmi Khare, ‘Time Domain Steganography’,<br />

MIR Day 20<strong>09</strong>, January ’<strong>09</strong>.<br />

�Sujal<br />

S Wattamwar, Surjeet Mishra, Hiranmay Ghosh,<br />

‘Multimedia Explorer: Content Based Multimedia Exploration’,<br />

IEEE Tencon, Hyderabad (India), November ‘08.<br />

�Sujal<br />

Wattamwar, Hiranmay Ghosh, ‘Spatio-Temporal Query for<br />

Multimedia Database’, Workshop on Multimedia Semantics,<br />

ACM Multimedia Conference <strong>2008</strong>, Vancouver (Canada),<br />

October <strong>2008</strong>.<br />

�Ashish<br />

Khare, Hiranmay Ghosh, Jaideep Jagannathan,<br />

‘Shopping by Example: A new Shopping Paradigm in next<br />

generation retail stores’, International Conference on<br />

Computer Vision and Applications (VISAPP), Lisbon (Portugal),<br />

February 20<strong>09</strong>.<br />

�Ashish<br />

Khare, Hiranmay Ghosh, Sujal Wattamwar, Aniruddha<br />

Sinha, Brojeshwar Bhowmick, K.S. Kschidanand Kumar,<br />

Sunilkumar Kopparapu, ‘Multimodal interactions in modern<br />

automobiles’, Workshop on Multimodal Interfaces for<br />

Automotive Applications, International Conference on User<br />

Interfaces, Florida (USA), February 20<strong>09</strong><br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 92


�Lipika<br />

Dey, SK Mirajul Haque, ‘Opinion Mining from Noisy Text<br />

Data’, Proceedings of the 2nd Workshop on Analytics for Noisy<br />

Unstructured Text Data held in conjunction with ACM SIGIR-<br />

<strong>2008</strong>, AND, Singapore, July <strong>2008</strong><br />

�Lipika<br />

Dey, ‘Fuzzy Ontology for Handling Uncertainties &<br />

Inconsistencies in Domain Knowledge Description’, IEEE World<br />

Congress on Computational Intelligence, June <strong>2008</strong><br />

�Lipika<br />

Dey, Anuj Mahajan, SK Mirajul Haque, ‘Mining Financial<br />

News for Major Events and their Impact on the Markets’,<br />

Proceedings of International Conference on Web Intelligence,<br />

WI, Sydney, December <strong>2008</strong><br />

�Lipika<br />

Dey, Anuj Mahajan, SK Mirajul Haque, ‘Document<br />

Clustering for Event Identification and Trend Analysis in<br />

Market News’, Proceedings of the 7th International Conference<br />

on Advances in Pattern Recognition, ICAPR, Kolkata, February 20<strong>09</strong><br />

<strong>TCS</strong> Innovation Labs - Hyderabad<br />

�M.<br />

Vidyasagar. 'Systems Approach to Drug Development: Bio-<br />

Simulation and Bio-Mathematics'. Bio-IT World Conference &<br />

Expo, Boston, USA, April <strong>2008</strong>.<br />

�N.Vijayarangan.<br />

‘Elliptic Curve Cryptography (ECC) for mobile<br />

applications’. PSG college, Coimbatore, June <strong>2008</strong>.<br />

�N.Vijayarangan.<br />

‘Implementation of SETS and ECC for mobile<br />

applications’. TCE college, Madurai, July <strong>2008</strong>.<br />

�B.<br />

Gopalakrishnan. ‘Hunting for New Antiparasitic Drug<br />

Targets’. SERC Summer School in Modelling and Informatics in<br />

Drug Design, NIPER, Mohali, Punjab, July <strong>2008</strong>.<br />

�B.<br />

Gopalakrishnan. ‘Molecular Modelling and Drug Design: I.<br />

towards Designing Selective PPAR Modulators and NOS<br />

Inhibitors’. SERC Summer School in Modelling and Informatics<br />

in Drug Design, NIPER, Mohali, Punjab, July <strong>2008</strong>.<br />

�B.<br />

Gopalakrishnan. ‘Molecular Modelling and Drug Design: II.<br />

Virtual Screening Applied to TMPK Inhibitors as Antitubercular<br />

Agents’. SERC Summer School in Modelling and Informatics in<br />

Drug Design, NIPER, Mohali, Punjab, July <strong>2008</strong>.<br />

�S.<br />

Rao. 'Introduction to Biometric De-duplication'. Biometric<br />

Conference for AP State Government, Hyderabad, August <strong>2008</strong>.<br />

�B.<br />

Gopalakrishnan. 'Evolution of Disease and Therapy'. III-T,<br />

Hyderabad, November 1, <strong>2008</strong>.<br />

�Sharmila<br />

Mande. 'Application of genome informatics to understand<br />

bacterial pathogenicity'. Indian Academy of Sciences Sponsored Lecture<br />

series in Computational Biology. Hyderabad, November 22, <strong>2008</strong>.<br />

�M.Vidyasagar.<br />

'A brief introduction to some aspects of systems<br />

biology'. IEEE Conference on Decision and Control, Cancun,<br />

Mexico, December 9, <strong>2008</strong><br />

�N.<br />

Vijayaragan. 'Design and Analysis of Message preprocessing<br />

functions for reducing hash collisions', ISSSIS 20<strong>09</strong><br />

International conference, 8-10 January 20<strong>09</strong>.<br />

�Sharmila<br />

Mande. 'Facilitating Drug Discovery <strong>Research</strong> using<br />

Software Tools'. Conference on Drug Discovery and<br />

Development, New Delhi, January 23, 20<strong>09</strong>.<br />

�Sharmila<br />

Mande 'Application of Genome Informatics to identify and<br />

characterize gene components of Type VI Secretion System in<br />

Bacterial Genomes'. Perspectives and Current Trends in Bioinformatics<br />

(BTP20<strong>09</strong>), CCMB, Hyderabad February 12, 20<strong>09</strong>.<br />

�Sharmila<br />

Mande 'Role of Software tools in Drug Discovery'.<br />

Perspectives and Current Trends in Bioinformatics (BTP20<strong>09</strong>),<br />

CCMB, Hyderabad February 12, 20<strong>09</strong>.<br />

�Sharmila<br />

Mande 'Genomes to Drugs: Role of Bioinformatics'.<br />

'Science Meet 20<strong>09</strong>', Bharat Degree and U.G. College for<br />

Women, Hyderabad, February 15, 20<strong>09</strong>.<br />

�Sharmila<br />

Mande 'Application of Bioinformatics in Drug<br />

Discovery.' National Conference on Challenges and<br />

Opportunities in Information Technology and Bioinformatics<br />

(NCCOITBT-<strong>09</strong>), Vivekananda Mahavidyalaya, Udgir,<br />

February 28, 20<strong>09</strong>.<br />

<strong>TCS</strong> Innovation Labs - Kolkata<br />

�T.<br />

Chattopadhyay, Ayan Chaki, B. Bhowmick, and Arpan Pal: An<br />

Application for Retrieval of Frames from a Laparoscopic Surgical Video<br />

Based on Image of Query Instrument (TENCON <strong>2008</strong>, Hyderabad)<br />

�T.<br />

Chattopadhyay, and Arpan Pal: A H.264 based Video<br />

Conferencing System with Watermarking (International<br />

Conference on Consumer Electronics, <strong>2008</strong> (ICCE <strong>2008</strong>))<br />

�T.<br />

Chattopadhyay, and Arpan Pal: A fast video encryption algorithm<br />

applicable to H.264 AVC for Place-shifting Solution (International<br />

Conference on Consumer Electronics, <strong>2008</strong> (ICCE <strong>2008</strong>))<br />

�K.S.Chidanand<br />

Kumar and Brojeshwar Bhowmick: A Survey of<br />

Driver Drowsiness Detection Techniques (Second National<br />

Workshop on Intelligent Data Analytics and Image Processing)<br />

�Tanushyam<br />

Chattopadhyay, Provat Biswas, Biswanath Saha<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 93


and Arpan Pal: Gesture Based English Character Recognition<br />

for Human Machine Interaction in Interactive Set top box<br />

Using Multi factor analysis (Sixth Indian Conference on<br />

Computer Vision, Graphics and Image Processing, ICVGIP,<br />

<strong>2008</strong>, Bhubaneswar, India)<br />

�Brojeshwar<br />

Bhowmick and Kaustav Goswami: SVM Based Shot<br />

Boundary Detection Using Block Motion Feature Based on<br />

Statistical Moments (7th International Conference on<br />

Advances in Pattern Recognition (ICAPR 20<strong>09</strong>))<br />

�Ayan<br />

Chaki, T Chattopadhyay: An Automatic decision support<br />

system for medical instrument suppliers using fuzzy<br />

multifactor based approach (IEEE International Symposium on<br />

Broadband Multimedia Systems and Broadcasting, Bilbao, Spain)<br />

�T<br />

Chattopadhyay, Arpan Pal: A Multifactorial based approach<br />

for evaluation of Robustness of a Video Watermarking<br />

Technique (IEEE International Symposium on Broadband<br />

Multimedia Systems and Broadcasting, Bilbao, Spain)<br />

�T<br />

Chattopadhyay, Arpan Pal: A H.264 based Video<br />

Watermarking solution (IEEE International Symposium on<br />

Broadband Multimedia Systems and Broadcasting, Bilbao, Spain)<br />

�T<br />

Chattopadhyay, Ayan Chaki, Aniruddha Sinha: Identification<br />

of Trademarks Painted on Ground and Billboards using H.264<br />

Compressed Domain Features from Sports Videos (IEEE<br />

International Symposium on Broadband Multimedia Systems<br />

and Broadcasting, Bilbao, Spain)<br />

�Dhiman<br />

Chattopadhyay, Aniruddha Sinha, T. Chattopadhyay,<br />

Arpan Pal: Adaptive Rate Control for H.264 Based Video<br />

Conferencing Over a Low Bandwidth Wired and Wireless<br />

Channel (IEEE International Symposium on Broadband<br />

Multimedia Systems and Broadcasting, Bilbao, Spain)<br />

�Arijit<br />

Ukil: Long-term proportional fair QoS profile follower<br />

sub-carrier allocation algorithm in dynamic OFDMA systems<br />

(13th International OFDM Workshop, Hamburg, Germany)<br />

�Jaydip<br />

Sen: A robust and fault-tolerant intrusion detection<br />

system (International Conference on Information Processing,<br />

Bangalore, August <strong>2008</strong>)<br />

�Soma<br />

Bandyopadhyay: Modular Architecture of Mobile<br />

WiMAX MAC and Beyond With Case Studies (IEEE-<br />

GLOBECOMM-08)<br />

�Debasish<br />

Bera: On Prologue Decoding for SOVA-based DVB-<br />

RCS Turbo Codec (IEEE INDICON, December <strong>2008</strong>)<br />

�Suvra<br />

Das: On Prologue Decoding for SOVA-based DVB-RCS<br />

Turbo Codec (IEEE VTC Fall <strong>2008</strong>)<br />

�Suvra<br />

Das: Allocation fairness for MIMO precoded UTRA-LTE<br />

TDD (IEEE VTC Fall 20<strong>09</strong>)<br />

�Jaydip<br />

Sen, Arijit Ukil and Debasish Bera: A distributed intrusion<br />

detection system for wireless ad hoc networks (IEEE ICON, New Delhi)<br />

�Jaydip<br />

Sen: A Robust and Fault-Tolerant Intrusion Detection<br />

System (2nd International Conference on Information Processing<br />

(ICIP 08), Bangalore, India)<br />

�Arijit<br />

Ukil: Long-Term Proportional Fair QoS Profile Follower<br />

Sub-Carrier Allocation Algorithm in Dynamic OFDMA Systems<br />

(13th International OFDM Workshop, Hamburg, Germany)<br />

�Ranjan<br />

Dasgupta: Anatomy of RTOS and Analyze the Best<br />

Fitted for Small Medium and Large Footprint Embedded<br />

Devices in Wireless Sensor Network (SENSORCOMM, Second<br />

International Conference on Sensor Technologies and<br />

Applications, Cap Esterel, France)<br />

�Ranjan<br />

Dasgupta: Essential RTOS Services for Small Footprint<br />

Embedded Devices in Wireless Sensor Network (CSI-RDHS<br />

<strong>2008</strong>, National Conference on <strong>Research</strong> & Development in<br />

Hardware & Systems)<br />

�Jaydip<br />

Sen, Arijit Ukil and Debasish Bera: A Distributed Intrusion<br />

Detection System for Wireless Ad Hoc Networks (13th IEEE<br />

International Conference on networks (ICON), New Delhi)<br />

�Jaydip<br />

Sen, Arijit Ukil and Debasish Bera: A New Optimization<br />

Scheme for Resource Allocation in OFDMA based WiMAX<br />

Systems (International Conference on Computer Engineering<br />

and Technology (ICCET’<strong>09</strong>), Singapore)<br />

�Jaydip<br />

Sen and Arijit Ukil: An Efficient Algorithm for Context-<br />

Aware End-to-End Connectivity Management (IEEE International<br />

Symposium on Wireless and Pervasive Computing, Melbourne)<br />

�Jaydip<br />

Sen, Arijit Ukil and Debasish Bera: Dynamic OFDMA<br />

Resource Allocation for QoS Guarantee and System<br />

Optimization of Best Effort and Non Real-Time Traffic (15th<br />

National Conference on Communications, Guwahati)<br />

�Jaydip<br />

Sen: A Framework for Detection of Distributed Denial<br />

of Service Attacks (National Conference on Emerging Trends in<br />

Computing and Communications, NIT Hamirpur)<br />

�Debasish<br />

Bera: On Prologue Decoding for SOVA Based DVB-<br />

RCS Turbo Codec (National Conference on Emerging Trends in<br />

Computing and Communications, NIT Hamirpur)<br />

�Arijit<br />

Ukil and Jaydip Sen: Cross-Layer Optimization Framework for<br />

QoS-Aware WiMAX Systems (National Conference on Emerging Trends<br />

in Computing and Communications, NIT Hamirpur)<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 94


<strong>TCS</strong> Innovation Labs – Mumbai<br />

�Bhushan<br />

G. Jagyasi, Deepthi Chander, S. N. Merchant, U. B.<br />

Desai, Bikash K. Dey, ‘MAAS: Multibit Adaptive Aggregation<br />

Scheme for Wireless Sensor Networks’, in Proc. 15th<br />

International Conference on Telecommunication, <strong>2008</strong>, ICT<br />

<strong>2008</strong>, 16-18 June <strong>2008</strong>, St. Petersburg, Russia.<br />

�Deepthi<br />

Chander, Bhushan G. Jagyasi, U. B. Desai, S. N.<br />

Merchant, ‘Layed Data Aggregation in Cell-Phone based<br />

Wireless Sensor Networks’, in Proc. 15th International<br />

Conference on Telecommunication, <strong>2008</strong>, ICT <strong>2008</strong>, 16-18<br />

June <strong>2008</strong>, St. Petersburg, Russia.<br />

�D.<br />

Chander, B. Jagyasi, U. B. Desai, S. N. Merchant,’ DVD based<br />

Moving Event Localization in Multihop Cellular Sensor<br />

Networks’, accepted for publication at IEEE International<br />

Conference on Communication, ICC 20<strong>09</strong>, June 14-18,<br />

Dresden, Germany<br />

�Bhushan<br />

G. Jagyasi, Deepthi Chander, U. B. Desai, S. N.<br />

Merchant, Bikash K. Dey, ‘Blind Adaptive Distributed Detection<br />

in Multi-Hop Wireless Sensor Networks’, 11th International<br />

Symposium on Wireless Personal Multimedia Communications, <strong>2008</strong>,<br />

WPMC <strong>2008</strong>, 8-11 September <strong>2008</strong>, Lapland, Finland.<br />

�Sunil<br />

Kopparapu, Nirmal Janardan, ‘A novel mobile interface to<br />

Register Citizen Complaint’, iHCI IADIS International<br />

Conference Interfaces and Human Computer Interaction <strong>2008</strong>,<br />

Amsterdam, Netherlands (25-27 July, <strong>2008</strong>).<br />

�Laxmi<br />

Narayana, Sunil Kumar Kopparapu, ‘Semi-Automatic<br />

Generation of Pronunciation Dictionary for Proper Names: An<br />

Optimization Approach, International Conference on Natural<br />

Language Processing, ICON <strong>2008</strong>, CDAC, Pune, India<br />

�Arijit<br />

De, ‘Result Merging of Information Retrieval System<br />

Rankings under Linguistic Preferences under Fuzzy Linguistic<br />

Quantifiers’, International Conference on Natural Language<br />

Processing, ICON <strong>2008</strong>, CDAC, Pune, India<br />

�Ramakrishnan<br />

AG, Laxmi Narayana, ‘Studies on Natural<br />

Variability in Human Speech and Perception for Enhancing the<br />

Quality of Synthetic Speech’, International Conference on<br />

Natural Language Processing, ICON <strong>2008</strong>, CDAC, Pune, India<br />

�Sunil<br />

Kumar Kopparapu, ‘Natural Language Mobile Interface to<br />

Register Citizen Complaints’ TENCON <strong>2008</strong>, Hyderabad, India,<br />

18-21 November, <strong>2008</strong>.<br />

�Sunil<br />

Kopparapu, ‘Voice Based Self Help systems: User<br />

Experience Vs Accuracy’, International Joint Conferences on<br />

Computer, Information and System Sciences and Engineering,<br />

CISSE <strong>2008</strong>, e-conference, 5-13 December <strong>2008</strong>.<br />

�Lajish.V.L,<br />

Sita.G and Sunil Kumar Kopparapu, ‘Handwritten<br />

Character Recognition Using PCA of State Space Point<br />

Distribution’, Fifteenth National Conference on<br />

Communications 20<strong>09</strong> (NCC 20<strong>09</strong>) at IIT Guwahati.<br />

�Aniruddha<br />

Sinha , Ashish Khare, Brojeshwar Bhowmick ,<br />

Hiranmay Ghosh K, S Chidanand Kumar , Sujal Subhash<br />

Wattamwar, Sunil Kumar Kopparapu, ‘Multimodal Interaction<br />

in Modern Automobiles’, Multimodal Interfaces for<br />

Automotive Applications, IUI 20<strong>09</strong>, Sanibel Island, Florida.<br />

<strong>TCS</strong> Innovation Labs - Performance<br />

Engineering<br />

�DCPE<br />

Rollout, Scaling Performance Engineering Training and<br />

Certification across a very Large Enterprise - Rajesh<br />

Mansharamani, Arunava Bag, Kishor Gujarathi, Kunal Gupta,<br />

Amol Khanapurkar, Manoj Nambiar, and Mehul Raval. 22nd<br />

IEEE CS Conference on Software Education and Training,<br />

February 20<strong>09</strong>, India.<br />

�A<br />

Simple, Efficient ICMP Based Method of Network<br />

Characterization - Hemanta Kumar Kalita and Manoj Nambiar.<br />

CMG December <strong>2008</strong> International Conference, USA.<br />

�Analysis<br />

and Application of Conditional Software Rejuvenation<br />

– A New Approach. Hitesh Shetty, Manoj Nambiar, and Hemanta<br />

Kumar Kalita. WoSAR <strong>2008</strong>, (First International Workshop on Software<br />

Aging & Rejuvenation) November <strong>2008</strong>, USA.<br />

�Performance<br />

Monitoring and Analysis of a Large Online<br />

Transaction Processing System - Manoj Nambiar, and Hemanta<br />

Kumar Kalita, SIPEW <strong>2008</strong> (June), Darmstadt, Germany.<br />

<strong>TCS</strong> Innovation Labs - TRDDC<br />

�Test-suite<br />

Augmentation for Evolving Software. Raul Andres<br />

Santelices, Pavan Kumar Chittimalli, Taweesup Apiwattanapong,<br />

Alessandro Orso, Mary Jean Harrold. IEEE/ACM International<br />

Conference on Automated Software Engineering (ASE <strong>2008</strong>), L'Aquila,<br />

Italy, September <strong>2008</strong>, pp. 218-227.<br />

�Majumder,<br />

S., P. V. Natekar, and V. Runkana, ‘Virtual Indurator: A<br />

Simulator for Induration of Iron Ore Pellets on a Moving Grate,’<br />

Proceedings of International Seminar on Mineral Processing<br />

Technology (MPT-<strong>2008</strong>), Trivandrum, 22-24 April <strong>2008</strong><br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 95


�Beena<br />

Rai, Shailaja Krishamurti, Sathish P and Pradip, <strong>2008</strong>,<br />

‘Salicylaldoxime derivatives as flotation collectors: quantum<br />

mechanics calculations (Density Functional Theory) for the<br />

design of selective reagents’, Mineral Processing Technology -<br />

<strong>2008</strong>, Trivandrum, India, April 22-24, <strong>2008</strong><br />

�Aashish<br />

Jain, B. Venkoba Rao and Amlan Datta, <strong>2008</strong>, ‘Effect of<br />

slurry rheology on the grinding kinetics in stirred media mill’,<br />

International seminar on Mineral Processing Technology<br />

(MPT), Trivandrum. April 22-24, <strong>2008</strong><br />

�V.<br />

Ganvir, A. Lele, R. Thaokar, B.P. Gautham, H. Pol, <strong>2008</strong>,<br />

‘Numerical and experimental studies on die swell in polymer<br />

melt extrusion’, PPS 24: June 14-19, <strong>2008</strong><br />

�H.<br />

Pol, A. Lele, R. Thaokar, V. Ganvir, B.P. Gautham, <strong>2008</strong>, ‘<br />

Analysis of free surface flow in extrusion film casting using<br />

experiments and simulations’, PPS 24: June 14-19, <strong>2008</strong><br />

�Surya<br />

Kumar Singh, B.P. Gautham, Sharad Goyal, Amol Joshi,<br />

and Dinesh Gudadhe, Optimization of multi-pass steel<br />

wiredrawing operation, Wire Expo <strong>2008</strong>, June <strong>2008</strong><br />

�A.K.<br />

Singh and S.S. Sahay, ‘Model based optimization of<br />

casting and heat treatment operations Casting, Heat<br />

Treatment and Surface Engineering’ IIM Workshop on Casting,<br />

Heat treating and surface engineering, July 15, <strong>2008</strong><br />

�Satyam<br />

S.Sahay, Invited Lecture on ‘Model based optimization<br />

of industrial heat treatment & ecofriendly quenchants’<br />

Workshop on Quenching & Distortion Control, September 28-<br />

30, <strong>2008</strong>, NIT Surathkal<br />

�Runkana,<br />

V., and G. Muralidharan, ‘Polymer Gels for Coatings,<br />

Drug Delivery and Consumer Products,’ Poster presented at<br />

2nd International Conference on Multi-scale Structures and<br />

Dynamics of Complex Systems: Processes and Forces for<br />

Creation of Designer Materials with Multi-Scale Structures,<br />

Bangalore, 4-5 September <strong>2008</strong><br />

�B.<br />

Rai, P. Sathish and Pradip, Molecular Modeling based Design<br />

of Selective Depressants for Beneficiation of Dolomitic Phosphate<br />

Ores, September. 23-28, <strong>2008</strong>, XXIV IMPC, Beijing, China<br />

�A<br />

K Singh and Ravindra Pardeshi: Invited talk: Role of<br />

Multiphase/multiscale Phenomena in Solidification Processing<br />

at 2nd International Conference on Multi-Scale Structures and<br />

Dynamics of Complex Systems, Bangalore, September <strong>2008</strong><br />

�Mitra,<br />

K., S. Majumder, and V. Runkana, ‘Multi-objective Pareto<br />

Optimization of an Industrial Straight Grate Iron Ore<br />

Induration Process Using an Evolutionary Algorithm,’ WSC<br />

<strong>2008</strong> Online World Conference on Soft Computing in<br />

Industrial Applications: 10-21 November <strong>2008</strong><br />

�R.<br />

Pardeshi, A. K. Singh, and P. Dutta, ‘Modeling of<br />

macrosegregation during solidification of multicomponent<br />

alloy,’ presented at National Metallurgist’s Day-<strong>Annual</strong><br />

Technical Meet <strong>2008</strong>, 15-16 November <strong>2008</strong><br />

�K.<br />

P. Nishad, R. Pardeshi, and A. K. Singh, ‘Mathematical Model<br />

of Caster Tundish for Control of Inclusion,’ presented at<br />

National Metallurgist’s Day-<strong>Annual</strong> Technical Meet <strong>2008</strong>, 15-16<br />

November <strong>2008</strong><br />

�G.<br />

Mohapatra, S. S. Sahay and Ravi Kumar; Model based<br />

optimization of industrial heat treatment operations;<br />

Workshop on Casting, Heat treating and surface engineering,<br />

MIT Aurangabad (28th November <strong>2008</strong>)<br />

�J.<br />

Jaidi, A. Gera and U. K. Singh, ‘ The Heat Effects On Residual<br />

Stresses, Microstructures And Mechanical Properties In Haz Of<br />

Low-Alloy Steel Weldments’, International Welding Symposium<br />

(SOJOM <strong>2008</strong>), 11-13 December <strong>2008</strong> at BHEL, Tiruchirappalli,<br />

INIDA, pp: 99-108<br />

�Buddhiraju,<br />

V. S., and V. Runkana, ‘Simulation of Nanoparticle<br />

Synthesis in a Flame Aerosol Reactor using a Coupled<br />

Population Balance-Flame Dynamics Model,’ Presented at<br />

CHEMCON<strong>2008</strong>, Chandigarh, India (<strong>2008</strong>): 27-30 December <strong>2008</strong>.<br />

�Muralidharan,<br />

G., and V. Runkana, ‘Prediction of Viscosity of<br />

Polymer Gel Dispersions,’ Presented at CHEMCON<strong>2008</strong>,<br />

Chandigarh, India (<strong>2008</strong>): 27-30 December <strong>2008</strong>.<br />

�Harshawardhan<br />

Pol, Ashish Lele, B P Gautham, and Vivek<br />

Ganvir, Analysis of Free Surface Flow in Extrusion Film Casting<br />

Using Experiments and Simulations, PPS 25, February 20<strong>09</strong><br />

�Vivek<br />

Ganvir, B P Gautham, Rochish Thaokar, Ashish Lele and<br />

Harshawardhan Pol, Numerical and Experimental Studies on<br />

Extrudate Swell of Linear and Branched Polyethylenes, PPS25,<br />

February 20<strong>09</strong><br />

Journal Articles<br />

�‘Topological<br />

and Energy Analysis of K-Connected MANETS: A<br />

Semi-Analytical Approach’, M.A. Rajan, M. Girish Chandra,<br />

Lokanatha C. Reddy and Prakash S. Hiremath, International Journal of<br />

Computer Science and Network Security, Vol.8, No.2, February, <strong>2008</strong><br />

�‘A<br />

Study of A Study on Network Partition Detection Relevant<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 96


to Ad-hoc Networks: Connectivity Index Approach’, M.A. Rajan,<br />

M. Girish Chandra, Lokanatha C. Reddy and Prakash S.<br />

Hiremath, International Journal of Computer Science and<br />

Network Security, Vol.8, No.6, June, <strong>2008</strong>.<br />

�‘A<br />

context driven architecture for cognitive radio nodes’,<br />

Balamuralidhar P. and Ramjee Prasad, International Journal of<br />

Wireless Personal Communications (Springer), Vol. 45 (3), May<br />

<strong>2008</strong>, pp 423-434<br />

�‘A<br />

Novel wideband subarray technique for shaped patterm<br />

generation and adaptively interference rejection’, Q.M.Alfred,<br />

T.Chakravarty, G.Singh, S.k.Sanyal, International Journal of<br />

Infrared and Millimeter Wave (Springer), vol.29 (3), March<br />

<strong>2008</strong>, pp 249-260<br />

�‘A<br />

DSP based study of pattern nulling and pattern shaping<br />

using transform domain windows techniques’, Q. M, Alfred, K.<br />

Bishayee, T. Chakravarty and S. K. Sanyal, Progress in<br />

Electromagnetic <strong>Research</strong> (C), Vol. 2, <strong>2008</strong>, pp 31-45<br />

�‘A<br />

schematic for broadband beam formation using time-delay<br />

technique’, Q. M. Alfred, K. Bishayee, T. Chakravarty and S. K.<br />

Sanyal, Progress in Electromagnetics <strong>Research</strong> (M), Vol. 3, <strong>2008</strong>,<br />

pp 131-139<br />

�‘Extended<br />

cavity model for input impedance of annular<br />

Microstrip antenna loaded with multiple shorting posts’,<br />

M.Mahajan, T Chakravarty, S.K.Khah, Journal of<br />

Electromagnetic Waves and Applications, Vol 22, <strong>2008</strong><br />

(forthcoming), pp 1333-1340<br />

�‘Resonant<br />

Frequency of asymmetrically loaded Microstrip<br />

annular ring antenna’, M.Mahajan, S.K.Khah, T Chakravarty and<br />

A. De, Microwave and Optical Technology Letters (Wiley),<br />

Vol. 50, No.9. <strong>2008</strong>, pp 2351-2353<br />

�‘Closed-form<br />

expressions for computation of mutual<br />

admittance of a class of gap-coupled circular microstrip<br />

antennas’, T Chakravarty, S.K.Khah and A De, Microwave and<br />

Optical Technology Letters (Wiley), Vol. 50, No.4. <strong>2008</strong>, pp 924-927<br />

�Transient<br />

analysis of microstrip-like interconnections guarded<br />

by ground tracks’, Rohit Sharma, T. Chakravarty and A. B.<br />

Bhattacharya, Progress in Electromagnetic <strong>Research</strong>,<br />

Vol. 82, <strong>2008</strong>, pp 189-202<br />

�‘Signal<br />

integrity issues in high-speed interconnects over a<br />

ground plane aperture’, Rohit Sharma, T. Chakravarty and<br />

A. B. Bhattacharya, Journal of Electromagnetic Waves and<br />

Applications, vol. 22, pp 2231-2240,<strong>2008</strong><br />

<strong>TCS</strong> Innovation Labs - Hyderabad<br />

�M.<br />

Vidyasagar, S. S. Mande, C. V. S. K. Reddy and V. Raja Rao,<br />

‘The 4M (mixed memory Markov model) algorithm for finding<br />

genes in prokaryotic genomes,’ IEEE Trans. Circuits and Systems,<br />

55(1), 26-37, January. <strong>2008</strong>. (Special Issue on Systems Biology).<br />

�S.<br />

Shrivastava and S. S. Mande, ‘Identification and functional<br />

characterization of gene components of Type VI Secretion<br />

System in Bacterial Genomes,’ PLoS ONE 3(8): e2955, <strong>2008</strong>.<br />

doi:10.1371/journal.pone.0002955.<br />

�A.<br />

B. Ganesh, H. Rajasingh and S. S. Mande, ‘Mathematical<br />

modeling of regulation of Type III secretion system in<br />

Salmonella enterica serovar typhimurium by SirA,’ In Silico Biol.<br />

8, 0045, <strong>2008</strong>.<br />

�B.<br />

Jayashree, S. Rajgopal, D. Hoisington, V. P. Prasanth and S.<br />

Chandra, ‘WebStruct and VisualStruct: web interfaces and<br />

visualization for Structure software implemented in a cluster<br />

environment’, Journal of Integrative Bioinformatics, 5(1), <strong>2008</strong>.<br />

�A.<br />

Rao, S. J. Yeleswarapu, R. Srinivasan and G. Bulusu, ‘An<br />

integrated rule-set for protein localization in Plasmodium<br />

falciparum’, Current Bioinformatics, 3, 66-73, <strong>2008</strong>.<br />

�A.<br />

Rao, S. J. Yeleswarapu, R. Srinivasan and G. Bulusu,<br />

‘Localization of Heme Pathway enzymes in Plasmodium<br />

falciparum’, Indian J. Biochem. Biophys., 45, 365-373, <strong>2008</strong>.<br />

�V.<br />

A. Nagaraj, R. Arumugam, B. Gopalakrishnan, Y. S. Jyothsna,<br />

P. N. Rangarajan, G. Padmanaban, ‘Unique properties of Plasm<br />

odium falciparum porphobilinogen deaminase,’ J Biol Chem.,<br />

283, 437-444, <strong>2008</strong>.<br />

�S.<br />

B. Gunturi, K. Archana, A. Khandelwal and R. Narayanan,<br />

‘Prediction of hERG Potassium Channel Blockade Using kNN-<br />

QSAR and Local Lazy Regression Methods,’ QSAR &<br />

Combinatorial Science, 27(11-12), 1305-1317, <strong>2008</strong>.<br />

�K.<br />

Uma Devi, J. Padmavathi, C. Uma Maheswara Rao, P Akbar<br />

Ali and C Murali Mohan, ‘A study of host specificity in the<br />

entomopathogenic fungus Beauveria bassiana (Hypocreales,<br />

Clavicipitaceae),’ Biocontrol Science and Technology,<br />

18(10):975-989, <strong>2008</strong>.<br />

�M.<br />

Sharma, S. Khanna, G. Bulusu and A. Mitra, ‘Comparative<br />

Modeling of Thioredoxin Glutathione Reductase from<br />

Schistosoma mansoni: A Multifunctional Target for<br />

Antischistosomial Drug Discovery,’. J Mol Graph Model.,<br />

27(6):665-675, 20<strong>09</strong>.<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 97


�N.<br />

Nageswara Rao Reddy, R. Annette, C Uma Maheswara Rao<br />

and K. Uma Devi, 'Beta-tubulin sequence based phylogeny of<br />

asexual entomopathogenic fungi with special reference to<br />

Beauveria bassiana and Nomuraea rileyi'. Systematics and<br />

Biodiversity. (In press) <strong>2008</strong>.<br />

�L.<br />

S. Chandran, M. C. Francis and N. Sivadasan, ‘Boxicity and<br />

maximum degree,’ Journal of Combinatorial Theory, Series B,<br />

98(2):443-445, <strong>2008</strong>.<br />

�L.<br />

S. Chandran, M. C. Francis and N. Sivadasan, ‘Geometric<br />

representation of graphs in low dimension using axis parallel<br />

boxes,’ to appear in Algorithmica (DOI: 10.1007/s00453-008-<br />

9163-5).<br />

�L.<br />

S. Chandran, M. C. Francis and N. Sivadasan, ‘On the cubicity<br />

of interval graphs,’ Graphs and Combinatorics (GCOM-D-08-00036).<br />

�L.<br />

S. Chandran and N. Sivadasan, ‘The cubicity of hypercube<br />

graphs,’ to appear in Discrete Mathematics.<br />

<strong>TCS</strong> Innovation Labs - Kolkata<br />

�T.<br />

Chattopadhyay, and Arpan Pal: Enhancements of H.264<br />

Encoder performance for real-time video based applications in<br />

Low cost DSP platforms (IEEE Transaction on Consumer Electronics)<br />

�Arijit<br />

Ukil: A Survey on Dynamic Radio Resource Allocation in<br />

Multi-user OFDMA in Broadband Wireless System<br />

(International Journal on Computer Science and Information<br />

Technology, Vol 1 No. 1)<br />

�Jaydip<br />

Sen: A Survey on Cross-Layer Design Frameworks for<br />

Multimedia Applications over Wireless Networks (International<br />

Journal on Computer Science and Information Technology, Vol 1 No. 2)<br />

<strong>TCS</strong> Innovation Labs – Mumbai<br />

�B.<br />

G. Jagyasi, B. K. Dey, S. N. Merchant, and U. B. Desai, ‘An<br />

Efficient Multibit Aggregation Scheme for Multi-hop Wireless<br />

Sensor Network’ accepted for publication at EURASIP Journal<br />

on Wireless Communications and Networking<br />

�Re-computing<br />

Coverage Information to Assist Regression<br />

Testing. Pavan Kumar Chittimalli, Mary Jean Harrold, IEEE<br />

Transactions on Software Engineering, March 20<strong>09</strong>. (The<br />

journal to be printed in this month)<br />

<strong>TCS</strong> Innovation Labs – TRDDC<br />

�G.<br />

Mohapatra and Satyam S. Sahay, A probabilistic approach<br />

to analyze austenite to ferrite transformation in Fe-Ni system,<br />

Defect and Diffusion Forum, <strong>2008</strong>.<br />

�Majumder,<br />

S., P. V. Natekar, and V. Runkana, Virtual Indurator: A<br />

Tool for Simulation of Induration of Wet Iron Ore Pellets on a<br />

Moving Grate, Computers and Chemical Engineering, <strong>2008</strong>.<br />

�Maneesh<br />

Singh, P. C. Kapur, Pradip, Preparation of alinite<br />

based cement from incinerator ash, Waste Management, <strong>2008</strong>,<br />

Vol.28: pp. 1310.<br />

�Maneesh<br />

Singh, P.C. Kapur, Pradip, Preparation of calcium<br />

sulphoaluminate cement using fertiliser plant wastes, Journal<br />

of hazardous materials, <strong>2008</strong>, Vol.157: pp.106.<br />

�Rai,<br />

Beena and Pradip (<strong>2008</strong>), 'Design of highly selective<br />

industrial performance chemicals: a molecular modelling<br />

approach', Molecular Simulation, 34:10, pp. 12<strong>09</strong>-1214<br />

�Rajesh<br />

Mehta, Satyam Sahay, Heat Transfer Mechanisms and<br />

Furnace Productivity During Coil Annealing: Aluminum vs. Steel,<br />

Journal of materials engineering and performance, <strong>2008</strong>, Vol.67.<br />

�R.<br />

Pardeshi, A. K. Singh and P. Dutta, Modelling of solidification<br />

process in Rotary Electromagnetic Stirrer, Numerical Heat<br />

Transfer A, <strong>2008</strong>.<br />

�Satyam<br />

S Sahay, Starch-Based Quenchants as an Eco-Friendly<br />

Alternative to Quenching Oil, Journal of ASTM International,<br />

<strong>2008</strong>, Vol. 5(10)<br />

�S.<br />

Raghavan, Satyam S Sahay, Modeling the topological<br />

features during grain growth by cellular automaton,<br />

Computational Materials Science, 20<strong>09</strong><br />

�S.<br />

Majumdar, K. Kargupta, S. Ganguly, Mathematical Modeling<br />

for the Ionic Inclusion Process inside CP Based Thin-Films,<br />

Polymer Engineering & Science, <strong>2008</strong>, Vol. 48:11, pp. 2229-2237<br />

�S.<br />

Manigandan, S. Majumdar, S. Ganguly, K. Kargupta,<br />

Formation of Nano-rod and Nano-particles of Polyaniline<br />

Using LB Technique, Materials Letters, <strong>2008</strong>, Vol.62, pp. 2758-2761<br />

�S.<br />

Manigandan, A. Jain, S. Majumdar, S. Ganguly, K. Kargupta,<br />

Formation of Nano-rods and Nano-particles of Polyaniline<br />

Using Langmuir Blodgett Technique: Performance study for<br />

ammonia sensor, Sensors and Actuators B, <strong>2008</strong>, Vol. 133:1, pp.<br />

187-194<br />

�Mitra,<br />

K., S. Majumder, and V. Runkana, ‘Multi-objective Pareto<br />

Optimization of an Industrial Straight Grate Iron Ore<br />

Induration Process Using Evolutionary Algorithms,’ Materials<br />

and Manufacturing Processes, 20<strong>09</strong>, Vol. 24, pp.331-342<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 98


� Vivek Ganvir, Ashish Lele, Rochish Thaokar and B P Gautham,<br />

Prediction of extrudate swell in polymer melt extrusion using<br />

an Arbitrary Lagrangian Eulerian (ALE) based finite element<br />

method, Journal of Non-Newtonial Fluid Mechanics, 20<strong>09</strong>,<br />

Vol. 156, pp. 21-28<br />

Technical <strong>Report</strong>s<br />

<strong>TCS</strong> Innovation Labs- Bangalore<br />

�Sukriti<br />

Jalali, T. Chakravarty and Jaydip Sen, ‘Trends in<br />

Embedded Systems’, (Hi-tech ISU)<br />

�H.<br />

Reddy, Vishnu, Deepika, T.Chakravarty and P. Balamurali,<br />

‘Concept paper on the design of wireless sensor network’,<br />

January, <strong>2008</strong><br />

�T.<br />

Chakravarty , ‘ Implantable RFID tag’, December. <strong>2008</strong><br />

�T.<br />

Chakravarty, ‘Near-field device’, December. <strong>2008</strong><br />

�T.<br />

Chakravarty, ‘Basics of wireless sensor networks’, January <strong>2008</strong><br />

�Srinivasan<br />

Jayaraman, ‘Wireless Portable cardiac device’,<br />

�Srinivasan<br />

Jayaraman, ‘Wearable locket for remote monitoring’,<br />

�Srinivasan<br />

Jayaraman , Design document for wearable locket<br />

<strong>TCS</strong> Innovation Labs - Delhi<br />

�A<br />

report on ‘enhanced speaker identification system’ by<br />

Mr. Amarendra Kumar Gorai.<br />

�A<br />

report on ’Document Image Segmentation’ by Ashish Khare.<br />

�A<br />

report on ‘Hand gesture application for controlling<br />

entertainment devises’ by Mr. Ashish Khare and Mr. Sujal S Wattamwar.<br />

� Andreij Milenin, B P Gautham, Sharad Goyal, Jan Pilarczyk and<br />

Zbigniew Muskalski, FEM Simulation of wire fracture<br />

phenomena during multi-pass drawing, Wire Journal<br />

International, <strong>2008</strong>, Vol. 41, pp. 93-99.<br />

<strong>TCS</strong> Innovation Labs - Kolkata<br />

�Jaydip<br />

Sen, Arijit Ukil and Debasish Bera, ‘Wireless<br />

Communications- Reaching towards 4G. Technical <strong>Report</strong>.<br />

�Sukriti<br />

Jalali, Tapas Chakravarty and Jaydip Sen,’Trends and<br />

Implications in Embedded Systems Development.’ White<br />

Paper.<br />

�Jaydip<br />

Sen, ‘Cross-Layer Optimization for Multimedia<br />

Communications in Wireless Networks’. Technical <strong>Report</strong>.<br />

�Jaydip<br />

Sen, ‘Security and Privacy in Wireless Networks’.<br />

Technical <strong>Report</strong><br />

�Arijit<br />

Ukil, ‘A Tutorial on OFDMA.’ Technical <strong>Report</strong>.<br />

<strong>TCS</strong> Innovation Labs - TRDDC<br />

�Ravindra<br />

Naik and Hemanth Makkapati. Identifying Functional<br />

Services: a step towards establishing traceability between<br />

code and features. Available in KnowMax<br />

�Ravindra<br />

Naik and Amit Saxena. Automated Extraction of<br />

Architectural and Design Abstractions for Interactive, Legacy<br />

Business Systems. Available on KnowMax<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 99


Contribution to Industry Standards and<br />

Proposals<br />

<strong>TCS</strong> Innovation Labs - Kolkata<br />

Jaydip Sen presented an efficient key management protocol for secure<br />

group communication in the 57th session of IEEE 802.16 working group’s<br />

meeting. The protocol has very low overhead of computation and<br />

communication. The proposal was discussed in the 58th session (Plenary<br />

session) of IEEE 802.16 working group and was recommended for<br />

inclusion in the SDD text of the 802 .16m standard.<br />

<strong>TCS</strong> Innovation Labs – Mumbai<br />

3GPP standards for SMS (Indian Language)<br />

Certain changes made by 3GPP to its SMS standards for including<br />

enhanced encoding schemes for languages not supported by the GSM<br />

default 7-bit alphabet. These changes have significant implications for<br />

India as well. <strong>TCS</strong> Innovation Labs – Mumbai is one of the key contributors<br />

to this standard.<br />

Patents<br />

Patents Granted During the Year<br />

<strong>TCS</strong> Innovation Labs - TRDDC<br />

Abstract Syntax Tree Models (ASTM): OMG plans to develop standards that<br />

would enable transformation of legacy applications to modern<br />

architectures using model-based development. In the ADM (Architecture<br />

Driven Modernization) task force, <strong>TCS</strong> is a lead submitter for ASTM<br />

(Abstract Syntax Tree Model specification). This specification presents a<br />

standard way of representing various programming language constructs.<br />

<strong>TCS</strong>'s proposal for ASTM is based on its CIR (Common Internal<br />

representation) model that it has used to represent various programming<br />

languages like C, COBOL, Java, PL/I, Synergy, Pascal, and very recently<br />

Natural. <strong>TCS</strong>'s CIR is the base on which a joint submission is in progress.<br />

Since September <strong>2008</strong>, <strong>TCS</strong> is the Chair of the Finalization Task Force for<br />

ASTM. Using QVT and ModelMorf, we are building a two-way bridge<br />

between the <strong>TCS</strong>'s internal representation (CIR) and OMG's ASTM standard.<br />

No. Title/Description Country<br />

1 Method and Apparatus for Pattern based Generation of Graphical User Interfaces (GUI) USA<br />

2 Method and Apparatus for Batch Programs Implementation USA<br />

3 Methods for Aligning Measured Data taken from Specific Rail Track Sections of a Railroad with the<br />

Correct Geographic Locations of the Sections India<br />

4 Selective separation of phosphate minerals from other minerals, using aminotris (methylenephosphonic acid),<br />

and diethylenetriaminepentakis (methylenephosphonic acid) as depressants. India<br />

5 A Device for Handling Message Queues India<br />

This brings the total number of granted patents to 42. In addition, <strong>TCS</strong> has over 150 patents pending in multiple jurisdictions, including 58 filed in <strong>2008</strong>-<strong>09</strong>."<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 100


Honours and Awards<br />

� TESCO Innovation Award<br />

� Innovation Award from Ferrari<br />

� mKrishi Wins Wall Street Journal Global Innovation Technology<br />

Award in Wireless Category<br />

� mKrishi wins Golden Peacock Innovation Award – <strong>2008</strong><br />

� Global Certainty IdeaStorm bags InfoWorld 100 Award<br />

� Industry Excellence Award <strong>2008</strong> from Institution of Engineers, India<br />

<strong>TCS</strong> Innovation Labs – Bangalore<br />

Harihara S. G – South Region Finalist TATA Group Innovation Forum May <strong>2008</strong><br />

<strong>TCS</strong> Innovation Labs – Chennai<br />

(Infrastructure)<br />

�Best<br />

Paper Award at IEEE’s MASCOTS Symposium<br />

Prof. Anand Sivasubramaniam, Head of <strong>TCS</strong> Innovation Labs –Chennai,<br />

co-authored and guided his students’ paper on ’Profiling, Prediction, and<br />

Capping of Power Consumption in Consolidated Environments’.<br />

Presented at IEEE International Symposium on ‘Modeling, Analysis and<br />

Simulation of Computer and Telecommunication Systems (MASCOTS)’,<br />

the paper won the Best Student Paper Award.<br />

The paper explores a subject that Prof. Anand has been researching into:<br />

server consolidation and power consumption of co-located applications.<br />

�Best<br />

Paper Award at TENCON <strong>2008</strong>, Hyderabad, India<br />

Ms.Geetha T, Scientist at the <strong>TCS</strong> Innovation Labs – Chennai, has won<br />

the best paper award at TENCON, a premier technical conference of<br />

IEEE covering subjects of electrical & electronic engineering,<br />

computer science and related areas.<br />

Her paper talks about innovative algorithms and designs for power<br />

optimization in Indian electrical networks with increasing renewable<br />

penetration. This paper quantifies the scheduling of pumped storage in<br />

response to price signal as well as prediction error signal. Several<br />

hardware improvements like variable speed drives, four machine storage<br />

topology and combined storage-desalination plant are analyzed.<br />

<strong>TCS</strong> Innovation Labs - Kolkata<br />

�K<br />

S Chidanand & Brojeshwar Bhowmick, Young IT Professional <strong>2008</strong>,<br />

Computer Society of India, Eastern Region<br />

�The<br />

paper entitled ‘A Robust and Fault-Tolerant Intrusion Detection<br />

System’ by Jaydip Sen was selected for the best paper award for being<br />

among the best three papers selected in the 2nd International<br />

Conference on Information Processing (ICIP) held in Bangalore during<br />

August 8-10, <strong>2008</strong>.<br />

�Jaydip<br />

Sen was invited to deliver a talk on ‘Secure Multicast and<br />

Broadcast Communication in the Next-generation Wireless Networks’<br />

in the prestigious ETSI Security Workshop held in Sofia Antipolis, France,<br />

during January 13-14.<br />

<strong>TCS</strong> Innovation Labs – Mumbai<br />

�Bhushan<br />

Jagysi, TPC member for an International Symposium on<br />

Wireless and Pervasive Computing, ISWPC 20<strong>09</strong>, Melbourne, Australia.<br />

�Finalist<br />

of NASSCOM Innovation Award<br />

�Dr.<br />

Arun Pande was selected on the Industrial Advisory Board for Wireless<br />

Communication Engineering & Technology (WCET) certification Program.<br />

�Western<br />

Region <strong>Tata</strong> Innovation Award (PIM2R)<br />

<strong>TCS</strong> Innovation Labs - TRDDC<br />

�Hitesh<br />

Sajnani and Adnan Contrator: Among Top Hundred<br />

Coders in the Western Region<br />

�Pavan<br />

Kumar Chittimalli’s paper on Test-suite Augmentation for<br />

Evolving Software (ASE <strong>2008</strong>) has been given ASE Best Paper award<br />

and an ACM SIGSOFT Distinguished Paper award.<br />

�Pavan<br />

Kumar Chittimalli is serving on Programming Committee of<br />

Testing: Academic and Industrial Conference – Practice and <strong>Research</strong><br />

Techniques (TAIC PART 20<strong>09</strong>). (http://www20<strong>09</strong>.taicpart.org)<br />

�Saptarshi<br />

Majumdar. Awarded Doctorate in Chemical Engineering<br />

from the Indian Institute of Technology, Kharaghpur.<br />

�Dr.<br />

Beena Rai & Dr. Pradip: Khare Award for best paper entitled<br />

‘ Salicylaldoxime Derivatives As Flotation Collectors: Quantum<br />

Mechanics Calculations (Density Functional Theory) For The Design Of<br />

Selective Reagents’ presented during International Mineral Processing<br />

Technology Seminar (MPT-<strong>2008</strong>) at Trivandrum<br />

�Dr.<br />

Satyam Sahay: Promising Innovation Award - Western Region,<br />

<strong>Tata</strong> Group, awarded by <strong>Tata</strong> Quality, Western Region Innovation Forum<br />

for ‘Novel and efficient non-isothermal cyclic processing’<br />

�V.<br />

Sista, P. Nash, Satyam Sahay: Runners-up - ASM-Bodycote Heat<br />

Treating Best Paper Award, awarded by ASM International - Bodycote I<br />

nc. for Our paper on cyclic austempering, which came out of Vivek's<br />

PhD at IIT-Chicago.<br />

�Satyam<br />

Sahay nominated to the editorial board of member of the<br />

editorial board for the ‘Journal of ASTM International’ (JAI), for the period<br />

of <strong>2008</strong>-2011.<br />

�Dr.<br />

Satyam Sahay won ‘Metallurgist of the year <strong>2008</strong>’ from<br />

Ministry of Steel, Government of India<br />

<strong>TCS</strong> I <strong>Annual</strong> <strong>Research</strong> <strong>Report</strong> <strong>2008</strong>-<strong>09</strong> 101


ENVIRONMENT<br />

INNOVATION<br />

ESEARCH<br />

TECHNOLOGY<br />

BUSINESS<br />

www.tcs.com<br />

<strong>TCS</strong> Design Services I P I 03 I<br />

<strong>09</strong>

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