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Annual Report and Accounts 2009 – 2010<br />

WWW.SPPA.GOV.UK An agency of abcdefghijklmnopqrstuvwxyz ABCDE


Contents<br />

Foreword and forward look by the Chief Executive<br />

1. Introduction<br />

2. About Us<br />

<strong>Agency</strong> Mission, Core Values and Aims<br />

Our Stakeholders<br />

Key Targets<br />

Leadership and Governance<br />

Staff – our greatest asset<br />

Corporate Social Responsibility<br />

3. Management Overview<br />

Operations<br />

Occupational <strong>Pensions</strong> Policy<br />

IT Support Unit<br />

Corporate Services<br />

Annex A – <strong>Scottish</strong> Statutory Instruments made in 2009/10<br />

Annual Accounts<br />

<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

1


Foreword and Forward Look<br />

by the Chief Executive<br />

<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

This document sets out our Annual Report and Accounts for the period from 1 April 2009 to 31 March 2010.<br />

This is the seventeenth such report since we became an <strong>Agency</strong> in 1993 and the eighth since our<br />

relocation to Tweedbank in 2002.<br />

The past twelve months have once again delivered both success and challenge in equal measure. The<br />

<strong>Agency</strong> has continued to implement its aggressive multi-year programme of multiple business reform which<br />

aims to enhance the efficiency, quality and effectiveness of its core pensions administration service. A<br />

major landmark was achieved during the year with the successful implementation of the new pensions<br />

administration casework system for members of the <strong>Scottish</strong> NHS Superannuation Scheme. The<br />

implementation of the NHS phase of this project in September 2009 followed on from the successful<br />

implementation of the Teachers’ phase a year earlier. It means that the <strong>Agency</strong> now administers all its<br />

pension casework processes on a single state of the art IT system. This has already begun to deliver a<br />

number of significant business efficiencies and service improvements, which we will build on during the<br />

next twelve months as our familiarity with and experience of the new system increases.<br />

During the course of the year the <strong>Agency</strong> was successful in meeting all its key performance targets relating<br />

to timeliness and accuracy in the calculation and payment of pension benefits. These activities constitute<br />

the core business of the <strong>Agency</strong> and account for the majority of the <strong>Agency</strong>’s staffing and other resource<br />

allocations. However, in addition to these routine annual tasks, the <strong>Agency</strong> has also dealt with a number of<br />

significant one-off tasks which have also contributed to a successful business year. Principal amongst<br />

these was the completion of phase one of the NHS <strong>Pensions</strong> Choice Exercise. This task, which responded<br />

to a Government commitment to provide all members of the NHS pension scheme with a choice between<br />

remaining in the 1995 section of the scheme or transferring to the 2008 section of the scheme, involved<br />

sending personalised Pension Choice Statements to more than 130,000 scheme members. The fact that<br />

this part of the complex exercise was conducted on time and on budget is testament to the very<br />

considerable amount of planning and testing conducted by the <strong>Agency</strong> which underpinned the exercise.<br />

The <strong>Agency</strong> also successfully completed the biennial National Fraud Initiative exercise, which cross<br />

references <strong>Agency</strong> pensions data against similar financial information held by other public sector<br />

organisations. As a result of changes made following previous NFI rounds, the amount of pension<br />

overpayments identified by the exercise has reduced substantially compared to previous years. In 2008-<br />

2009 overpayments of £0.4 million were identified; this compares with £5.1 million in 2002-2003, £5.3<br />

million in 2004-2005 and £1.8 million in 2006-2007.<br />

The <strong>Agency</strong> is also responsible for advising the <strong>Scottish</strong> Ministers on pension policy issues. A large<br />

number of regulatory amendments were delivered across the schemes to which <strong>Scottish</strong> Ministers have a<br />

responsibility, and a new financing system for the Police and Fires schemes was agreed.<br />

The <strong>Agency</strong> also devoted significant attention during the year to developing a new and more resilient<br />

system for recording and reconciling the amounts of pension contributions received from around 1200<br />

employer organisations. This work has resulted in development of a much more robust recording system,<br />

which will enable the <strong>Agency</strong> to significantly reduce both the number of errors in contribution payments and<br />

the levels of outstanding debt.<br />

Internally, the <strong>Agency</strong> has continued to strengthen its corporate governance and management<br />

arrangements. The <strong>Agency</strong>’s External Management Board met five times during the year, including an<br />

Away-day which considered the <strong>Agency</strong>’s response to a number of long term strategic planning issues. The<br />

External Management Board was ably supported by an independent Audit Committee which met quarterly<br />

to consider risk management and governance issues. The robustness of the <strong>Agency</strong>’s risk management<br />

and contingency planning arrangements was tested during the course of the year as the <strong>Agency</strong> responded<br />

to a series of issues ranging from a reduction in its planned financial allocation from the <strong>Scottish</strong><br />

Government to severe weather which disrupted service during January. I would like to thank the Board and<br />

the Audit Committee for their valuable contribution to the work of the <strong>Agency</strong> over the year. The Board<br />

endorsed a number of strategic documents during the course of the year which were designed to ensure<br />

2


<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

that the <strong>Agency</strong> continues to deliver its current high levels of service against an unprecedentedly difficult<br />

financial context. New strategies and action plans for the measurement of organisation performance, for<br />

the development of more reliable unit costs data, for communications with external and internal<br />

stakeholders, for staff training and skills development, and for records management, were among many<br />

new initiatives agreed during the course of the year.<br />

The <strong>Agency</strong> was honoured during the year to receive Silver Status accreditation from Investors in People<br />

Scotland. The <strong>Agency</strong> remains one of only a handful of public bodies in Scotland to achieve this level of IiP<br />

accreditation.<br />

Given the nature of the <strong>Agency</strong>’s core business tasks, an essential requirement of its business is to ensure<br />

that personal data is handled safely and securely. The <strong>Agency</strong> conducts quarterly reviews of all its data<br />

handling arrangements and during the year every single member of staff achieved Cabinet Office level 1<br />

status in protecting information.<br />

None of these achievements would have been possible without the dedication and commitment of our staff,<br />

and I would like to formally acknowledge their contribution to the <strong>Agency</strong>’s success.<br />

Looking ahead to 2010-11, the processes of business change and continuous improvement will continue<br />

apace. During 2010-11 we intend to deliver the final phase of our new IT system, which will conclude a<br />

major programme of business change and investment that first commenced in 2006. We will continue to<br />

seek further business efficiencies and to compare our unit costs against similar organisations in the UK and<br />

abroad. This work is particularly important given the fragile state of the public finances and the likelihood of<br />

significant reductions in the overall scale of funding made available to the <strong>Scottish</strong> Government and to the<br />

<strong>Agency</strong> from 2011 and beyond.<br />

Taken together, 2010-11 promises to be another challenging year for the <strong>Agency</strong>. However, based on its<br />

track record and drawing upon its increasing knowledge and competence of its staff, I am confident that we<br />

will succeed in meeting our business objectives and that the <strong>Agency</strong> will continue to provide a world class<br />

service to its customers.<br />

Neville Mackay<br />

Chief Executive<br />

3


1. Introduction<br />

Status<br />

<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

The <strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> (SPPA) is an Executive <strong>Agency</strong> of the <strong>Scottish</strong> Government. Its<br />

principal role is to administer the pensions, premature retirement and injury benefits schemes for<br />

employees of the National Health Service in Scotland (NHSSS) and for members of the <strong>Scottish</strong> Teachers’<br />

Superannuation Scheme (STSS). The <strong>Agency</strong> also has responsibility for:<br />

• developing the regulations covering the NHSSS, STSS, Local Government, Police and Fire<br />

pensions schemes in Scotland;<br />

• determining appeals made by members of these schemes; and<br />

• providing pension administration services to third parties on a contract basis. Current<br />

customers include the <strong>Scottish</strong> Parliamentary Pension Scheme, the Legal Aid Board for<br />

Scotland, and the Northern Ireland Assembly.<br />

The overall framework within which the <strong>Agency</strong> operates is set out in its Framework Document which can<br />

be accessed via the SPPA website at www.sppa.gov.uk.<br />

4


2. About Us<br />

<strong>Agency</strong> Mission, Core Values and Aims<br />

<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

Mission Statement<br />

The SPPA’s mission is to deliver a high quality, customer-focussed and cost-effective service to its<br />

stakeholders.<br />

Core Values<br />

Our core values are:<br />

• to put our customers first;<br />

• to support our staff so that they are empowered to achieve and deliver excellence; and<br />

• to maintain the highest standards of probity and governance whilst using our resources efficiently<br />

and effectively.<br />

Aims<br />

The aims of SPPA, as set out in its Framework Document, are as follows:<br />

• to administer, on behalf of the <strong>Scottish</strong> Government, the public service pension, premature<br />

retirement compensation and injury benefit schemes for which the <strong>Scottish</strong> Ministers have<br />

administrative responsibility so as to provide an efficient and effective service for the benefit of<br />

those who use the schemes, at an economic cost to the public purse;<br />

• to prepare, in accordance with the <strong>Scottish</strong> Government’s policy, the regulations governing these<br />

and other schemes for which the <strong>Scottish</strong> Ministers have regulatory responsibility;<br />

• to determine questions under the regulations on which there is a right of appeal to <strong>Scottish</strong><br />

Ministers; and<br />

• to advise the <strong>Scottish</strong> Ministers on occupational pensions policy generally.<br />

The <strong>Agency</strong>’s targets for 2008-2011 are listed in the Corporate Plan which can be accessed through the<br />

SPPA website.<br />

5


Our Stakeholders<br />

Our stakeholders include:<br />

<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

Our customers: existing pensioners, members, employing organisations and the Government Departments<br />

to which we provide pension administration services and policy input;<br />

Our staff;<br />

Our suppliers.<br />

We are also aware of our Corporate Social Responsibility both to our neighbours and to the environment.<br />

Key Targets<br />

Target Definition 2008‐2009 2009 ‐ 2010<br />

Pay 100% of all existing NHS and STSS<br />

pensions and 98% of awards on the due<br />

date.<br />

Ensure 99% of all existing payments are<br />

correct at the point of payment.<br />

Improve % of all new pension awards<br />

being correct at authorisation stage from<br />

92% to 95% by end of 2010-11.<br />

Collect 99% of NHS contributions and<br />

STSS contributions within the period<br />

prescribed by legislation.<br />

Ensure all eligible scheme members, for<br />

whom up to date data are available, receive<br />

accurate annual benefit statements. 1<br />

Publish <strong>Agency</strong> and scheme accounts<br />

within identified timescales and manage<br />

<strong>Agency</strong> funds in accordance with SG and<br />

HMT guidelines.<br />

Maintain and where possible improve<br />

customer satisfaction levels. 2<br />

Deliver efficiency gains and business<br />

improvements specified in Business Plan<br />

Key Tasks<br />

6<br />

<strong>Pensions</strong> 100%<br />

Awards 99.6%<br />

NHS: 99.9%<br />

STSS 98.9%<br />

<strong>Pensions</strong> 100%<br />

Awards 98.98%<br />

99% 99%<br />

97% 94.27%<br />

99.18%<br />

98.66%<br />

Achieved 97.82% for STSS<br />

Achieved On Target<br />

Satisfaction rating:<br />

Employers 97.3%;<br />

Members 96.5%<br />

STSS Live Sept<br />

2008<br />

Satisfaction rating:<br />

Employers 80.3%;<br />

Members 83.7%<br />

On target.<br />

Efficiency savings of<br />

7% achieved.<br />

Key performance<br />

indicators for<br />

service met<br />

Notes<br />

1. No NHS statements were issued in 2009/10 because of the issue of NHS Choice documentation<br />

which provided members with details of pension benefits.<br />

2. Satisfaction ratings were adversely affected by some respondents’ assessment of the new<br />

telephone call management system, which is being modified to address those criticisms.


Leadership and Governance<br />

Policy, Strategy &<br />

Development Director<br />

Chad Dawtry<br />

Operations<br />

Director<br />

Ian Clapperton<br />

Chief<br />

Executive<br />

Neville Mackay<br />

<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

As at 31 st March 2010 the <strong>Agency</strong> reported directly to the Permanent Secretary of the <strong>Scottish</strong><br />

Government.<br />

Its day to day management is overseen by the individual executive directors and through the Senior<br />

Management Team collectively. As at 31 st March 2010, the <strong>Agency</strong>’s Senior Management Team<br />

comprised:<br />

IT Director and Major<br />

Projects<br />

7<br />

Pam Brown<br />

The <strong>Agency</strong> also has an External Management Board comprising:<br />

James Taylor (chair), Julia Edey, Alyson Stafford and Alex Smith.<br />

Corporate Services<br />

Director<br />

Chris Fenton<br />

The <strong>Agency</strong>’s Audit Committee is chaired by Alex Smith and comprises: Julia Edey, and James Taylor.<br />

The <strong>Agency</strong>’s Chief Executive and Corporate Services Director together with Internal and External Audit<br />

attended the Audit Committee meetings during 2009/10. The Audit Committee meetings are also attended<br />

by the <strong>Agency</strong>’s Directors of Operations, Policy and IT.<br />

Risk Management<br />

Risk Management is a key element in the <strong>Agency</strong>’s governance arrangements. The <strong>Agency</strong> has a<br />

corporate risk register, which is reviewed periodically by the Senior Management Team and is reported to<br />

the Audit Committee. There is the option to have a separate risk register for specific projects and this has<br />

been taken for the procurement and implementation of the new Pension Administration Software System<br />

(PAS) and other major projects. The PAS risk register is owned by the Project Board and is reviewed at<br />

each Project Board meeting.<br />

More detail on our approach to risk management can be found in the annual accounts.<br />

Staff – our greatest asset<br />

Employment Policy/Culture<br />

As an <strong>Agency</strong> of the <strong>Scottish</strong> Government the SPPA recognises the growing employee engagement culture<br />

within the Civil Service. Over the last 8 years in Tweedbank we have developed staff to a high level through<br />

a conscientious and focussed approach to staff recruitment and training. Our efforts have been recognised<br />

through IiP accreditation, which was achieved in June 2006 (almost a year ahead of schedule and through<br />

the subsequent achievement of IiP Silver Status in 2009). One of our aims over the next 3 years is to<br />

encourage the retention of quality staff, allowing them the opportunity to develop their skills and continue to<br />

benefit the <strong>Agency</strong>. We should recognise that although we continue to promote opportunities for<br />

continuous development from within, we will always be open to the loss of quality staff to other SG<br />

Directorates or private employers. There will therefore always be an annual staff turnover issue, but this<br />

will be an opportunity to further develop the potential in all our colleagues.


<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

Over 95% of our current workforce lives within a 30 minute commute from the office. This adds to the<br />

friendly and supportive atmosphere which we continue to promote.<br />

We encourage staff involvement and openness by our Open Door policy which includes senior managers,<br />

directors and the Chief Executive. We have also provided staff with the opportunity to be involved with a<br />

wide range of Business Improvement issues and to attend meetings of the <strong>Agency</strong>’s Senior Management<br />

Team.<br />

Employees<br />

The HR role within Corporate Services adheres to <strong>Scottish</strong> Government HR Policy covering pay,<br />

attendance, performance, recruitment and disciplinary processes. The SPPA HR team has provided local<br />

staff with guidance and support relating to the SG policies at all times following current employment law.<br />

The <strong>Agency</strong> will implement a recruitment freeze from 2010-11 in order to allow it to live within its resource<br />

allocation.<br />

The SPPA and the SG support a wide range of family-friendly policies including:<br />

• Flexi-working (including alternative working patterns)<br />

• Parental leave<br />

• Paternity leave<br />

• Special leave<br />

• Career break opportunities<br />

• Childcare vouchers<br />

These policies have in the past helped to attract a large number of quality external applicants and interest<br />

from the local workforce. In the future we hope these policies help to retain staff and are a positive way to<br />

engage current staff.<br />

Our overall average number of staff in post (full time equivalent) was 245 during 2009-2010. Approximately<br />

35 members of staff work part time hours.<br />

We provide a quality environment which is clean and safe to work in. We have excellent equipment and up<br />

to date technology. We aim to have quick and effective communication systems, including the facilitation of<br />

effective interpersonal, team, directorate and <strong>Agency</strong>-wide relations. We aim to provide participative<br />

support to all colleagues and we should all feel encouraged and comfortable to be involved in the decisionmaking<br />

processes for the business.<br />

Corporate Social Responsibility<br />

We believe that acting responsibly should be fundamental to how we carry out every aspect of our<br />

business and that it is vital to earning and retaining the trust of our stakeholders and our employees.<br />

We know the value of our people and show this by encouraging their technical and managerial<br />

development, by recognising achievement and by looking after all aspects of their wellbeing.<br />

We recognise the environmental impact of our business and are working with the <strong>Scottish</strong> Ministers to<br />

tackle the threat of climate change by continually striving to reduce our impact on the environment.<br />

People<br />

The <strong>Agency</strong>’s talented and committed employees are essential to our continuing success and we take a<br />

holistic approach towards helping to strengthen their health and wellbeing. We actively encourage a<br />

healthy lifestyle by providing health checks, smoking cessation advice and lunchtime guidance seminars on<br />

nutrition and exercise. There are 4 trained Jog Leaders in the <strong>Agency</strong> and we have a regular running<br />

group that meets each week after work. The <strong>Agency</strong> achieved Healthy Working Lives accreditation during<br />

2009-10.<br />

8


<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

Environment<br />

The <strong>Agency</strong> continues to seek ways to improve its environmental performance, increase energy efficiency,<br />

and where possible minimise its use of resources. Our office building is designed to be energy efficient in<br />

terms of its fabric, services and appliances, and benefits from some renewable energy from solar panels.<br />

As part of its environmental strategy the <strong>Agency</strong> is committed to responsible energy management and<br />

practises energy efficiency to protect the environment and avoid unnecessary expenditure<br />

The Corporate Services Director is the senior manager responsible for environmental performance, and all<br />

staff members are responsible for ensuring that the environmental policy is observed and that resources<br />

are wisely used.<br />

Summary of progress against environmental performance targets 2009‐2010<br />

Objective – Use Energy Efficiently to Minimise Greenhouse Gas Emissions<br />

Energy and emissions reduction targets<br />

We set targets in two areas:<br />

1. Emissions of the greenhouse gas carbon dioxide (CO²)<br />

2. Kilowatt energy consumption for gas and electricity<br />

By using carbon dioxide emissions as a measure of our energy consumption, and setting targets to reduce<br />

them, we can focus more clearly on our impacts and the actual damage to the environment that we are<br />

responsible for.<br />

Corporate Target. Reduce carbon emissions from energy consumption by 3% of 2007‐2008 total by March 2011.<br />

2007-2008 Actual 175.36 tonnes CO 2<br />

2008-2009 Actual 177.00 tonnes CO 2<br />

2009-2010 Actual 184.60 tonnes CO 2<br />

2009-2010 Target 171.87 tonnes CO 2<br />

March 2011 Target 170.1 tonnes CO 2<br />

Progress: The target was missed during 2009-10 and the <strong>Agency</strong>’s overall emissions of carbon dioxide<br />

rose. The main reason for this was an increase in building occupancy hours and the significant reduction in<br />

mean temperatures during the autumn and winter. Despite this, emissions were 4.09% below 2004-05<br />

levels. We are confident that with the recent introduction of energy efficient machinery and increased<br />

control capability on our heating, water and lighting systems we can make up the difference by the target<br />

end-date of March 2011<br />

Target No 1 for 2009‐2010. Reduce kilowatt‐hour consumption of electricity used per full time equivalent<br />

employee by 2% of 2008‐2009 levels by March 2010.<br />

2008-2009 Actual 1269 kwh per person<br />

2009-2010 Actual 1313 kwh per person<br />

2009-2010 Target 1244 kwh per person<br />

Progress: The target was missed during 2009-10, with actual electricity consumption recorded at 321658<br />

kwh, 23596 kwh higher than the previous year.<br />

Target No 2 for 2009‐2010. Reduce kilowatt‐hour consumption of gas used per m2 by 2% of 2008‐2009 levels by<br />

March 2010.<br />

2008-2009 Actual 90.15 per m2 total usage 258,184 kwh<br />

2009-2010 Actual 85.13 per m2 total usage 243,824 kwh<br />

2009-2010 Target 89.25 per m2 total usage 255,612 kwh<br />

9


<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

Progress achieved: Despite increased occupancy during the coldest months of the year this target was<br />

achieved due to increased control capability over the heating and hot-water systems and planned<br />

preventative maintenance on all mechanical installation. This resulted in a 5.6% reduction on our previous<br />

year’s consumption.<br />

10


3. Management Overview<br />

Operations<br />

Background<br />

<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

Operations Directorate employs the majority of the <strong>Agency</strong>’s workforce and deals with the administration of<br />

pensions for members of the NHS and STSS schemes. In addition it carries out pension administration<br />

under contract for the <strong>Scottish</strong> Parliamentary <strong>Pensions</strong> Service, Northern Ireland Assembly Members’<br />

Pension Scheme & <strong>Scottish</strong> Legal Aid Board. Its role involves handling all pension events such as initial<br />

award, pensioner payments and transfers. The Directorate is the public face of the <strong>Agency</strong> dealing directly<br />

with more than 400,000 scheme members and beneficiaries and more than 1,200 employer organisations.<br />

Main activity for NHS and STSS membership is divided into functional teams -<br />

NHS STSS<br />

1. Practitioners and Injury Benefits 1. Transfers plus Service and Refunds<br />

2. Retirement Awards and Death Benefits 2. Retirement Awards including death and family<br />

Benefits<br />

3. Transfers<br />

4. Service, Refunds and MHO Queries<br />

Discrete specialist teams also handle a variety of tasks –<br />

Small Schemes: Pension arrangements for <strong>Scottish</strong> Parliament<br />

Special Projects: Pension Sharing on Divorce and Mis-selling<br />

Payroll: Payment of pensions to beneficiaries of NHS and STSS<br />

Stakeholder Liaison: Special one-off tasks such as the NHS Choice exercise. Handling member<br />

complaints and working with employers to improve liaison and the flow of data to<br />

the <strong>Agency</strong><br />

Technical Support: Assisting staff with IT support and system improvements<br />

Key achievements of the Operations Directorate in 2009‐2010<br />

All the key performance indicators in respect of timeliness, quantity and accuracy of service were met<br />

during the year:<br />

Target Outcome<br />

Pay (1) 100% of all existing NHS and STSS pensions and(2)<br />

98% of new awards on the due date<br />

Achieved (1) 100% (2) 98.98%<br />

Ensure 99% of existing pensioner payments are correct Achieved 99%<br />

Improve accuracy of new awards from 92% to 95% by 2011 Achieved 94.27%<br />

Ensure that all eligible scheme members receive annual benefit<br />

statements<br />

Achieved 97.82% for STSS<br />

Note – no NHS statements were issued in 2009/10 because of the issue of NHS Choice documentation<br />

which provided members with details of pension benefits.<br />

11


Other achievements in the year<br />

<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

Implementation of new <strong>Pensions</strong> Administration system<br />

The NHS migrated to the new system in September 2009. Work continues to resolve remaining<br />

functionality issues affecting some types of members e.g. practitioners.<br />

Web Pages and Member Guides<br />

Web pages were constantly updated and changes made to guides to reflect any changes to benefits. Employers’<br />

newsletters were produced and the NHS employers guide replaced.<br />

Employer Outreach<br />

The Directorate maintained its efforts in working with stakeholders and in addition to regular liaison with<br />

NHS and STSS trade unions, we undertook a range of measures to establish a good working relationship:<br />

• Seminars for STSS and NHS employers<br />

• Meeting NHS payroll staff and Managers<br />

• Meeting GP practice managers and GPs<br />

• Meeting frequently with other UK schemes, and Government Departments<br />

Small Schemes<br />

The Small Schemes team provides a pensions calculation service for the <strong>Scottish</strong> Parliamentary Pension<br />

Scheme, (SPPS), Legal Aid (Scotland) Pension Scheme, (LA(S)PS), the <strong>Scottish</strong> Legal Aid Board<br />

Chairman Pension Scheme, (SLABC) and the Northern Ireland Assembly Members Pension Scheme.<br />

Service level agreements are in place for the work the <strong>Agency</strong> undertakes. The terms of these agreements<br />

were all met or exceeded.<br />

Pension Sharing on Divorce<br />

In line with legislation the <strong>Agency</strong> charges for services to Courts and solicitors. The income generated was<br />

as follows –<br />

Period Charges<br />

01/04/09 to 31/03/10 £100,202<br />

Valuations<br />

The NHS 2004-08 valuation is now underway and the STSS 2005-09 valuation will commence in May<br />

2010. Both valuations will complete during 2010-11 and the results will be effective from 2012.<br />

NHS Choice<br />

All officer members entitled to a Choice under the terms of the pension reforms introduced to NHS in 2008<br />

were issued with personalised documentation to enable them to make their choice. Practitioner members<br />

will receive their documentation early 2010-11. SPPA are presently handling the outcomes from the<br />

exercise and resolving enquiries. Because of the complex nature of some pensions in the NHS a high level<br />

of member enquiry is being experienced, however the <strong>Agency</strong> is on course to complete the exercise on<br />

schedule during 2010-11.<br />

NHS Agenda for Change<br />

Work continues with the revisions of pensions for members affected by Agenda for Change. The work will<br />

continue until all employers have finalised their review of salary scales and resolved any personal disputes.<br />

Employer engagement<br />

Together with our main employers on both NHS and STSS we discussed and agreed improvements to the<br />

process by which data about members is transferred to SPPA. Agreement has been agreed on the type,<br />

frequency and format of data transfers.<br />

National Fraud Initiative<br />

SPPA successfully undertook the biennial check of pensioner payments in conjunction with DWP and local<br />

authorities in an effort to identify wrongly paid pensions.<br />

12


<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

Key challenges for 2010‐11<br />

The Directorate has many tasks for the year ahead. In addition to key targets on accuracy and service<br />

delivery, the following provide the context for our work –<br />

1. Complete the NHS 2008 and the STSS 2009 valuations<br />

2. Complete work associated with the NHS Choice exercise<br />

3. Consolidation of new systems for NHS/STSS administration<br />

4. Making further business efficiencies<br />

5. Further improving data quality<br />

Scheme Statistics<br />

NHS(S) Superannuation Scheme from 1 April 2009 ‐ 31 March 2010<br />

Membership<br />

Active Members 160014<br />

Preserved Members 44922<br />

Pensioners and dependants in payment 74927<br />

Awards of Pension including revisions made during the year 5364<br />

Transfers In and Out 2253<br />

Refunds of contributions to leavers 2674<br />

<strong>Scottish</strong> Teachers’ Superannuation Scheme 1 April 2009 – 31 March 2010<br />

Membership<br />

Active Members 78452<br />

Preserved Members 15382<br />

<strong>Pensions</strong> and dependants in payment 58766<br />

Awards of Pension (including revisions) made during year 4677<br />

Transfers In and out of Scheme 1941<br />

Refunds 525<br />

13


Policy Strategy and Development<br />

<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

This was another busy year for the Directorate, which brought with it a mixture of: tasks from the most<br />

recent reforms; policy updates; and work to consolidate regulations. The Directorate was also involved in<br />

work to improve the quality of the <strong>Agency</strong>’s management information and its ability to respond to the<br />

<strong>Scottish</strong> Government’s <strong>Public</strong> Service Reform agenda.<br />

2009-10 highlights included:<br />

• delivery of seven sets of regulations across four of the five schemes the <strong>Agency</strong> leads on – the Local<br />

Government Pension Scheme (LGPS), NHS Superannuation Scheme (NHSSS), Police Pension<br />

Scheme (PPS) and Fire-fighter’s Pension Scheme (FPS);<br />

• substantive progress on consolidations of both Teachers’ (STSS) and NHSSS regulations;<br />

• providing the <strong>Scottish</strong> Government’s technical input to UK reviews of NHSSS and Police Injury<br />

Benefits;<br />

• addressing issues around Police and Fire-fighter commutation rates as well as the implications of<br />

new tax arrangements from 6 April 2010;<br />

• providing technical advice and support to <strong>Scottish</strong> Government Justice Department officials to<br />

successfully introduce a new financing system for <strong>Scottish</strong> police and fire fighter pensions from 1<br />

April 2010.<br />

• leading tri-partite (employer, Trades Union and <strong>Scottish</strong> Government) development of cost-sharing<br />

and revised governance arrangements for the LGPS;<br />

• commissioning and leading a tri-partite review of STSS Ill-Health arrangements;<br />

• ensuring the legislative powers were in place for the delivery of the NHSSS Choice exercise;<br />

• providing guidance and advice around the <strong>Public</strong> Services Reform Bill, the <strong>Scottish</strong> Government’s<br />

Simplification Programme and related matters;<br />

• further developing the <strong>Agency</strong>’s approach to performance management, including access to<br />

benchmarking information through:<br />

o consolidating our involvement in the Benchmarking of Corporate Services across the <strong>Scottish</strong><br />

Government, its Executive Agencies and NDPBs; and<br />

o becoming one of the lead public sector organisations in the UK to subscribe to the CEM<br />

benchmarking service.<br />

• playing an active role in the Local Government led LGPS Shared Services Pathfinder project;<br />

• exploring, with others, opportunities to both provide and benefit from Shared Service opportunities;<br />

• delivering a revised Records Management policy.<br />

Taken together, these actions mean that the <strong>Agency</strong>, and the pension schemes it oversees, are wellplaced<br />

to face an interesting year that we expect will include the UK Government’s Commission into further<br />

reform of public sector pensions.<br />

14


IT Support Unit<br />

<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

ISU<br />

The IT Support Unit supports the <strong>Agency</strong> and its staff by delivering IT services and providing the following<br />

key functions:<br />

• provision and improvement of IT services and support across the whole <strong>Agency</strong>. This involves<br />

installation and maintenance of software, hardware and telecommunications facilities and running<br />

production schedules;<br />

• the management of contracts with third party suppliers of IT, office equipment and telecommunications<br />

on behalf of SPPA and responsibility for negotiating terms, conditions and cost;<br />

• responsibility for ensuring that all SPPA IT systems are approved to interface with the <strong>Scottish</strong><br />

Government managed SCOTS network;<br />

• database administration, ensuring that the <strong>Pensions</strong> Administration and <strong>Pensions</strong> Payroll System are<br />

running as effectively as possible. This includes completing server maintenance procedures, disaster<br />

recovery exercises, checking system backups, monitoring system performance and dealing with<br />

normal day to day problems;<br />

• ensuring all staff are made aware and understand data and IT security rules and guidance.<br />

During the course of the year, the team has continued to schedule and run all the necessary IT processes<br />

and has contributed to the following achievements:<br />

• the issue of Annual Benefit Statements to STSS members In November 2009;<br />

• improvements to Payroll processes to provide a more efficient and effective service to the organisation;<br />

• implementation of back up Payroll system offsite at the SG office in Saughton House, Edinburgh;<br />

• decommissioned old EDM system;<br />

• taken on system support of new AXISe Pension Administration System.<br />

2010 –11 Plans<br />

• ensuring that new Service Level Agreements are fully implemented;<br />

• ensuring that disaster recovery procedures are in place and fully tested as part of the <strong>Agency</strong>’s<br />

Business Continuity Plan for the Heywood <strong>Pensions</strong> Admin System and the Northgate Payroll<br />

Systems;<br />

• implementing improvements to all services.<br />

15


<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

Pension Change Project<br />

The Pension Change Project (PCP) Team also forms part of the IT Directorate. The role of the PCP Team<br />

has been to lead the implementation a new pension administration system to deliver the following business<br />

objectives:<br />

• to continue to deliver business as usual for current scheme members;<br />

• to provide efficiencies by streamlining business processes; and<br />

• to manage the new benefit arrangements for NHS and STSS employees.<br />

The PCP team is responsible for the delivery of all Pension Change Projects using Prince 2 project<br />

management methodology<br />

During the course of the year, the PCP team has contributed to the following achievements:<br />

• implementation of the new Pension Administration system for the NHS pension scheme in September<br />

2009;<br />

• worked with the supplier and <strong>Agency</strong> colleagues on the design, development and testing of further<br />

functionality;<br />

• setting up a new <strong>Agency</strong> Programme Board and providing Project Management advice and guidance<br />

to colleagues across the <strong>Agency</strong>.<br />

The project team are planning to lead the development of requirements for web services for employers<br />

and employees and functionality improvements.<br />

The team will continue to support the <strong>Agency</strong> Programme Board and lead on projects when requested.<br />

Corporate Services<br />

The <strong>Agency</strong>’s Corporate Services Directorate covers the functions of Finance, Human Resources,<br />

Training, Development and Quality Assurance, Corporate Communications and Facilities Management.<br />

Training Development and Quality Assurance<br />

The development training team coordinated the substantial efforts of the <strong>Agency</strong> in seeking reaccreditation<br />

under the Investors in People (IiP) programme; these efforts were rewarded in the autumn of<br />

2009 by the attainment of the IiP silver status. The <strong>Agency</strong> continues to seek to ensure that its staff have<br />

the best possible skills and training, and in furtherance of this aim an initial group of staff undertook training<br />

during the year for the Retirement Provision Certificate. Further numbers of staff also completed European<br />

Computer Driving Licence training, while we maintained a busy in-house technical training programme. A<br />

training database has been under development to ensure that we can plan effective and targeted training<br />

in the future. A further achievement was the attainment in April 2010 of the bronze award under the<br />

Healthy Working Lives programme, for which a small team had been working during the year.<br />

Towards the end of the financial year the <strong>Agency</strong>’s separate functions of technical training, development<br />

training, and quality assurance were merged into a single team within Corporate Services.<br />

Corporate Communications<br />

Having been established in the previous financial year, the Corporate Communications function has helped<br />

steer a number of important projects over the past year, including the annual stakeholder survey, and the<br />

staff survey, the results of both of which are used to inform aspects of our work in the following year. In<br />

addition, the team coordinates the production of the regular staff newsletter, and the fortnightly Core<br />

Briefing to staff.<br />

Finance<br />

The finance function comprises two teams, which deal with <strong>Agency</strong> Administration (running costs) and<br />

Operations (the pension schemes):<br />

<strong>Agency</strong> Administration Finance<br />

The Administration Finance team is responsible for all income and expenditure in relation to the <strong>Agency</strong>’s<br />

running costs. The team facilitates the preparation of the <strong>Agency</strong>’s annual budget and subsequent<br />

monitoring over the financial year. The team is responsible for the maintenance of the framework of<br />

internal financial controls.<br />

16


<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

The team also ensures that the <strong>Agency</strong> Annual Report and Accounts are completed and laid before the<br />

<strong>Scottish</strong> Parliament within the statutory timescales and produces the <strong>Scottish</strong> Parliament Pension Scheme<br />

accounts. The team provides secretarial support to the Audit Committee and also prepares monthly and<br />

quarterly financial reports and forecasts to management. The team liaises with the <strong>Scottish</strong> Government<br />

Central Finance Department on financial monitoring, and provides information for budgeting exercises. The<br />

team plays an important part in monitoring performance against the <strong>Agency</strong>’s key targets.<br />

Operations Finance Team<br />

The Operations finance team administers the collection of income for the <strong>Scottish</strong> Teachers and NHS<br />

(Scotland) <strong>Pensions</strong> Schemes, supports the payroll section in making payments and recovering<br />

overpayments, and produces resource accounts for the two schemes.<br />

The team prepared income and expenditure budgets for the above schemes, which contributed to <strong>Scottish</strong><br />

Government and HM Treasury spending plans. These figures are monitored and, where necessary,<br />

adjustments are made during the Spring and Autumn Budget Revisions.<br />

During the year the team worked to develop and implement a new system for the collection of scheme<br />

contributions that amount to £1.4 billion annually from 1200 employers. The system incorporates<br />

automated workflows and debt management processes, from which we will derive significant efficiency and<br />

operational gains within the <strong>Agency</strong>’s finance function.<br />

Facilities and Mailroom Management<br />

The purpose of the Facilities/Mailroom team is to provide a quality environment that supports the <strong>Agency</strong>’s<br />

objectives and cost effective and quality Business support mechanisms.<br />

We are committed to managing our premises in an environmentally friendly way, ensuring the safety of<br />

staff and visitors.<br />

Health and Safety continues to be a high management priority throughout the <strong>Agency</strong>, procedures are now<br />

well established and training is provided to ensure that all of our staff are aware of their responsibilities.<br />

Human Resources<br />

The primary responsibility of the <strong>Agency</strong>’s HR Team is to provide Directors, managers and staff with<br />

support and advice relating to all SG HR policies. It is recognised that the <strong>Agency</strong>’s HR function will<br />

change considerably in the near future, but we will continue to provide a professional support service to all<br />

our colleagues.<br />

The <strong>Agency</strong>’s staffing complement over the past 2 years was:<br />

Permanent staff complement<br />

Ave number of staff in post (FTE)<br />

17<br />

2009/10 2008/09<br />

238<br />

245<br />

Staff turnover for 2009-2010 was 7.6% (18.5 FTE members of staff). This figure includes:<br />

245<br />

232<br />

• 7 staff who left to work in other Departments of the <strong>Scottish</strong> Government or OGDs<br />

• 8 resignations from the SPPA and the <strong>Scottish</strong> Government;<br />

• 1 retirement;<br />

• 1 dismissal.<br />

• 2 career breaks


Recruitment<br />

The <strong>Agency</strong> recruited 13 FTE new members of staff during the year:<br />

<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

• 3 staff transferred from SG centrally or other Government departments;<br />

• 10 were recruited following a <strong>Scottish</strong> Government local external advertising campaign.<br />

5 of the above external recruits joined the <strong>Agency</strong> on 12 month Fixed Term appointments.<br />

The <strong>Agency</strong> follows the <strong>Scottish</strong> Government Resourcing Policy and works closely with the SG’s Finance<br />

and Central Services Directorates to contribute to the FCSD workforce plan.<br />

Sick Absence Management<br />

The average total number of sick days per person was 10 days (2008-2009: 10 days), including those who<br />

were on long term sick leave.<br />

18


Annex A<br />

<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

2009‐10 <strong>Scottish</strong> Statutory Instruments made for public service pensions schemes<br />

NHS<br />

• The National Health Service (Superannuation Scheme Pension Scheme and Injury Benefits) (Scotland)<br />

(No. 2) Amendment Regulations 2009 (SSI 2009/208) coming into force 26 June 2009<br />

• The National Health Service (Superannuation Scheme, Pension Scheme, Injury Benefits and Additional<br />

Voluntary Contributions) (Scotland) Amendment Regulations 2010 (SSI 2010/022) coming into force 26<br />

February 2010<br />

LGPS<br />

• The Local Government (Discretionary Payments and Injury Benefits) (Scotland) Amendment<br />

Regulations 2009 (SSI 2009/187) coming into force on 8th June 2009 and having effect from 1st April<br />

2009<br />

• The Local Government Pension Scheme Amendment (Increased Pension Entitlement) (Scotland)<br />

Regulations 2009 (SSI 2009/186) coming into force on 26 June 2009<br />

• The Local Government Pension Scheme Amendment (Scotland) Regulations 2009 (SSI 2009/93)<br />

coming into force 1 April 2009<br />

The Police Pension Scheme<br />

• The Police <strong>Pensions</strong> Amendment (Increased Pension Entitlement) (Scotland) Regulations 2009 (SSI<br />

2009/185) coming into force on 26 June 2009<br />

The Firefighters’ Pension Schemes<br />

• The Firefighters' Pension Scheme Amendment (Increased Pension Entitlement) (Scotland) Order<br />

2009 (SSI 2009/184) coming into force 26 June 2009<br />

19


<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong><br />

<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

The Accountable Officer authorised these financial statements for issue on 3 rd August<br />

2010<br />

20


SCOTTISH PUBLIC PENSIONS AGENCY<br />

Annual Accounts 2009‐2010<br />

Management Commentary<br />

Accounts Direction<br />

<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

These accounts have been prepared in accordance with the Accounts Direction given by the <strong>Scottish</strong><br />

Ministers in accordance with section 19(4) of the <strong>Public</strong> Finance and Accountability (Scotland) Act 2000.<br />

History and Statutory Background<br />

The <strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> (SPPA) was launched on 1 April 1993 as part of the Government’s<br />

Next Steps Initiative. Its operating framework, including financial delegations, is established in the <strong>Agency</strong>’s<br />

formal Framework Document. The <strong>Agency</strong> was known as The <strong>Scottish</strong> Office <strong>Pensions</strong> <strong>Agency</strong> (SOPA),<br />

before changing its name after the establishment of the <strong>Scottish</strong> Parliament on 1 July 1999. The <strong>Agency</strong> is<br />

headed by a Chief Executive who is directly accountable to the <strong>Scottish</strong> Ministers.<br />

Principal Activities<br />

The SPPA’s principal role is to administer the superannuation, injury benefit and compensation schemes<br />

for the NHS in Scotland, and for members of the <strong>Scottish</strong> Teachers Superannuation Scheme.. The <strong>Agency</strong><br />

also provides a calculation service in respect of three smaller superannuation schemes: the <strong>Scottish</strong> Legal<br />

Aid Board Schemes, the <strong>Scottish</strong> Parliamentary Pension Scheme and the Northern Ireland Assembly<br />

Scheme. It also develops the regulations for these public service pension schemes for which <strong>Scottish</strong><br />

Ministers have responsibility and advises the <strong>Scottish</strong> Government and Ministers on <strong>Scottish</strong> public sector<br />

pension policy issues.<br />

Review of the business<br />

The <strong>Agency</strong> is primarily funded by the <strong>Scottish</strong> Government. A small proportion of its income is selfgenerated<br />

from work associated with pension sharing on divorce and from the provision of pension<br />

calculation services to third parties.<br />

Position at the end of the Year<br />

The <strong>Agency</strong>’s Operating Cost Statement shows that net expenditure was £10.9 million in 2009-10,<br />

compared with £9.6 million in the previous financial year. A breakdown of expenditure is detailed in notes 2<br />

and 3.<br />

The <strong>Agency</strong> spent £1.9 million on non-current assets during the year. Further information on non-current<br />

assets is included in notes 5 and 6.<br />

21


<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

22<br />

Allocation<br />

£m<br />

Out-turn<br />

£m<br />

Administration<br />

9.1<br />

9.4<br />

Less Notional Costs<br />

(0.3)<br />

Appropriations-in-aid<br />

Operating costs excl depreciation & cost of<br />

(0.1) (0.1)<br />

capital 9.0 9.0<br />

Depreciation 1.6 1.3<br />

Cost of capital 0.3 0.3<br />

Total operating costs 10.9 10.6<br />

Capital 2.1 1.9<br />

Indication of likely future developments<br />

2010-2011 will be a year of consolidation of some of its recent achievements in implementing new IT<br />

systems, including the pensions management system, and the contributions and debtor management<br />

system. In addition the <strong>Agency</strong> will:<br />

• seek to develop web-based systems to improve efficiency and stakeholder service levels;<br />

• design and implement a Leadership Development Programme, targeted at middle managers and<br />

designed to get the best out of our staff;<br />

• seek to identify efficiencies in our processes through a structured programme;<br />

• respond to the expected budgetary challenges that the <strong>Agency</strong> faces, along with the rest of the UK<br />

public sector;<br />

Risks and uncertainties<br />

The <strong>Agency</strong> maintains a corporate risk register which is reviewed and updated quarterly by the Senior<br />

Management Team and by the Audit committee. In addition, Directorates have risk registers for their own<br />

areas of business, which are discussed and reviewed with staff members as part of the business planning<br />

process, and the results taken into account in setting business objectives.<br />

In the course of 2009-10, the possibility of significant resource reductions in the future, emerged as one of<br />

the most significant risks to the <strong>Agency</strong>. Other key risks include mishandling of personal or sensitive data;<br />

and major IT failure.<br />

Performance against Key Performance Indicators<br />

The <strong>Agency</strong>’s aims, objectives and performance against key targets in 2009-10 are listed as a section in<br />

this Annual Report. The <strong>Agency</strong>’s Key Performance Targets are listed in the Corporate Plan which can be<br />

accessed from the SPPA website at www.sppa.gov.uk


Corporate Governance<br />

<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

Effective Corporate Governance must be at the heart of any business if it is to succeed. One of the key<br />

features within the <strong>Agency</strong> is that Corporate Governance (including Internal Control and Risk Management)<br />

is regarded as a business, rather than a finance, issue.<br />

A good standard of Corporate Governance, and therefore, the effective efficient and economic running of<br />

the organisation, is ensured through the adherence to a number of underlying principles, which include:<br />

Integrity and accessibility of financial information;<br />

Auditor Independence;<br />

Management Responsibility; and<br />

Sound processes of internal control<br />

The <strong>Agency</strong> shares the <strong>Scottish</strong> Executive Accounting System (SEAS), and information from this system is<br />

available directly to the <strong>Scottish</strong> Government.<br />

The <strong>Agency</strong> has a clearly defined governance structure:<br />

The Senior Management Team (comprising the Executive Directors);<br />

The External Management Board (which includes Non-Executive Directors);<br />

The Audit Committee;<br />

Allocation of specified areas of responsibility to each Executive Director;<br />

Sound project management and project sponsorship disciplines;<br />

The on-going review of processes to ensure best practice.<br />

The operation of sound mechanisms for internal control is ensured through:<br />

Planning procedures to ensure that future work is aligned to Government policy<br />

and the <strong>Agency</strong>’s strategic direction;<br />

Clear capital investment control mechanisms;<br />

Sound project management and project sponsorship disciplines;<br />

Sound asset management processes including management of our property.<br />

The <strong>Agency</strong> operates a formal risk management procedure to ensure that all risks to our business are<br />

identified and receive focussed management attention at the appropriate level. The <strong>Agency</strong>’s Senior<br />

Management Team identifies and reports the key strategic risks to the External Management Board and<br />

<strong>Agency</strong> Audit Committee. These risks are linked to key objectives in the annual operating plan/corporate<br />

plan.<br />

The <strong>Agency</strong>’s Directors identify and evaluate risk when they prepare and monitor their directorate business<br />

plans. Project Managers ensure that risks are identified when preparing project plans. Risk is, therefore, a<br />

standard agenda item in many areas of the <strong>Agency</strong>. The Statement on Internal Control (below) contains<br />

further details of the framework of responsibility for risk management.<br />

The Directors<br />

The <strong>Agency</strong>’s management structure is detailed in the Leadership and Governance section of the <strong>Agency</strong>’s<br />

Annual Report. The directors and senior management of the <strong>Agency</strong> at 31 March 2010 were:<br />

Neville Mackay Chief Executive<br />

Ian Clapperton Operations Director<br />

Chad Dawtry Policy Director<br />

Pamela Brown IT Director<br />

Christopher Fenton Corporate Services Director<br />

Alyson Stafford Non-executive chair of the External Management Board<br />

(until 27 th July 2009)<br />

James Taylor Non-executive Director<br />

23


<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

(until 27 th July 2009 when he succeeded Alyson Stafford as<br />

Non-executive chair)<br />

Alex Smith Non-executive Director<br />

Julia Edey Non-executive Director<br />

None of the directors held any company directorship or other significant interests which may have<br />

conflicted with their management responsibilities during the year.<br />

Audit Committee<br />

The SPPA’s Audit Committee supports the Accountable Officer in monitoring and reviewing corporate<br />

governance including risk and control systems within the <strong>Agency</strong>. Membership comprises non-executive<br />

external members to ensure that the committee remains objective. The Chairman of the Audit Committee<br />

is also a Non Executive member of the Management Board. Independent members during 2009-10 were:<br />

• Alex Smith (Chairman)<br />

• Julia Edey<br />

• James Taylor<br />

Employment policies<br />

Health, Safety and the Environment<br />

The <strong>Agency</strong> aims to provide a safe and healthy working environment for all staff and, so far as is<br />

reasonably practicable, have systems and procedures in place which will ensure that all equipment, plant<br />

and premises are safe and free from adverse effects to health. We apply the <strong>Scottish</strong> Government’s Health<br />

and Safety Management Systems and procedures and we have a Health and Safety Committee, as well as<br />

trained Health and Safety Liaison Officers to provide support services and advice to staff. We work in<br />

partnership with Trade Union representatives to address any safety issues and help to encourage a proactive<br />

safety culture.<br />

The <strong>Agency</strong> is committed to improving environmental performance as part of our wider commitment to<br />

sustainable development. We recognise our legal and ethical responsibilities to protect and enhance the<br />

environment and are working towards sustainable practices in the use and disposal of materials, energy,<br />

and transport and landscape management. The <strong>Agency</strong> has published an environmental policy and is<br />

working with a group of environmental guardians to develop our own environmental management system.<br />

Further detail about the <strong>Agency</strong>’s commitment to the environment can be found in the Corporate Social<br />

Responsibility section of the Annual Report.<br />

Employee Recruitment<br />

Recruitment and promotion campaigns undertaken by the <strong>Agency</strong> were carried out on the basis of fair and<br />

open competition, selection on merit and in accordance with <strong>Scottish</strong> Government guidance. Details of<br />

recruitment in 2008-2009 and 2009-2010 were as follows:<br />

Pay Band Number of Posts Male Female<br />

2009-10 2008-09 2009-10 2008-09 2009-10 2008-09<br />

Up to £17,286 11 16 6 6 5 10<br />

£20,004 - £24,671 7 8 3 4 4 4<br />

£24,171 - £29,091 5 5 0 4 5 1<br />

£29,673 - £39,385 1 4 1 1 0 3<br />

Total 24 33 10 15 14 18<br />

% 100 100 42 45 58 55<br />

24


Employees with disabilities<br />

<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

The <strong>Agency</strong> complies with the <strong>Scottish</strong> Government Civil Service Code of Practice on the employment of<br />

people with disabilities and is an Employment Services disability symbol user. This aims to ensure that<br />

there is no discrimination on the grounds of disability and that access to employment and career<br />

advancement with the <strong>Agency</strong> is based solely on ability, qualifications and suitability for the work.<br />

Equal opportunities<br />

The <strong>Agency</strong> is an equal opportunities employer. Policies are in place to guard against discrimination and<br />

aim to ensure that there are no unfair or illegal discriminatory barriers to employment or advancement in<br />

the <strong>Agency</strong>.<br />

The <strong>Agency</strong> is entirely comfortable with the legal requirement to promote race equality as set out in the<br />

Race Relations Act (as amended). As an <strong>Agency</strong> of the <strong>Scottish</strong> Government, we fully subscribe to the<br />

Government’s Race Equality Scheme and we continue to develop structures and systems to ensure that<br />

equality becomes an integral part of our thinking and behaviour.<br />

Employee consultation<br />

The <strong>Agency</strong> recognises the importance of good industrial relations and is committed to effective employee<br />

communications, which it maintains through staff notices, the staff newsletter and regular staff briefing<br />

sessions. The quarterly Partnership meetings provide the means for representatives of staff and<br />

management to discuss matters of concern or mutual interest. It has delegated detailed consideration of<br />

partnership issues to an Industrial and Employee Relations Group.<br />

Other disclosures<br />

Auditors<br />

The accounts are audited by Audit Scotland. A detail of the Audit Scotland notional fee is shown at Note 3.<br />

Audit Scotland has provided only audit services to the SPPA during the year. Internal audit services are<br />

provided by the <strong>Scottish</strong> Government internal audit department; the scope of work is determined following<br />

discussion with management and is subject to approval by the Audit committee.<br />

Disclosure of relevant audit information<br />

As Accountable Officer, I am not aware of any relevant audit information of which our auditors are unaware.<br />

I have taken all necessary steps to ensure that I am aware of any relevant audit information and to<br />

establish that the auditors are also aware of this information.<br />

Significant changes in non-current assets<br />

The movements in non-current assets are set out in notes 5 and 6 to the financial statements. There is no<br />

significant difference between the value of the non-current assets shown in the financial statements and<br />

their current market value.<br />

Important events occurring after the year end<br />

There were no material events occurring after the year end which had a bearing on the accounts.<br />

25


Supplier payment policy<br />

<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

The SPPA follows the <strong>Scottish</strong> Government supplier payment guidelines and ensures that all invoices not<br />

in dispute are settled within 10 days. The <strong>Agency</strong> processes invoices on the <strong>Scottish</strong> Government’s<br />

Accounting System (SEAS). For the year, the <strong>Agency</strong> processed 99.4% (93.04% 2008-09) of all invoices<br />

within the 10 day period.<br />

Charitable donations<br />

There were no charitable donations.<br />

Neville Mackay<br />

Chief Executive<br />

3 rd August 2010<br />

26


Remuneration Report<br />

Remuneration policy<br />

Service contracts<br />

<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

Civil service appointments are made in accordance with the Civil Service Commissioners’ Recruitment<br />

Code, which requires appointment to be on merit on the basis of fair and open competition but also<br />

includes the circumstances when appointments may otherwise be made.<br />

Unless otherwise stated below, the officials covered by this report hold appointments which are openended.<br />

Early termination, other than for misconduct, would result in the individual receiving compensation<br />

as set out in the Civil Service Compensation Scheme.<br />

Further information about the work of the Civil Service Commissioners can be found at<br />

www.civilservicecommissioners.gov.uk.<br />

Non-executive Directors<br />

Non-executive directors during the whole of 2009-10 were James Taylor (chair), Alex Smith, Julia Edey and<br />

Alyson Stafford.<br />

The non-executive directors are not salaried in their capacity of non-executive directors. Alex Smith<br />

received £3,311, James Taylor received £4,405 and Julia Edey received £2,230 in fees and expenses in<br />

line with their duties. Alyson Stafford received neither fees nor expenses during 2009-2010.<br />

Senior Management Team<br />

The senior management team in 2009-10 comprised Neville Mackay (Chief Executive), Ian Clapperton,<br />

Pam Brown, Chad Dawtry and Chris Fenton. All served for the whole year.<br />

27


Salaries<br />

Names and Title<br />

Neville Mackay<br />

Chief Executive<br />

Pamela Brown<br />

Director of IT<br />

Ian Clapperton<br />

Director of Operations<br />

Chris Fenton<br />

Director Corporate Services<br />

Chad Dawtry<br />

Director of Policy<br />

Salary<br />

Salary<br />

3.<br />

£000<br />

5.<br />

80-85<br />

<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

2009-2010<br />

1.<br />

28<br />

Benefits in<br />

kind<br />

£000<br />

6.<br />

Nil<br />

Salary<br />

4.<br />

£000<br />

7.<br />

75-80<br />

2.<br />

2008-2009<br />

Benefits in<br />

kind<br />

£000<br />

8.<br />

Nil<br />

9.<br />

55-60 Nil 50-55 Nil<br />

50-55 Nil 45-50 Nil<br />

55-60 Nil 50-55 Nil<br />

50-55 Nil 45-50 Nil<br />

SPPA does not have a separate performance pay scheme for senior managers, but applies the <strong>Scottish</strong><br />

Government-wide remuneration policy equally to all staff including senior management. All staff members<br />

are assessed annually on their performance against agreed objectives; staff members whose<br />

performance is considered exceptional are entitled to a performance bonus. In the case of staff other<br />

than Neville Mackay, this ranges from £750 to £1,500. Salary includes gross salary; performance pay or<br />

bonuses; overtime; recruitment and retention allowances; private office allowances and any other<br />

allowance to the extent that it is subject to UK taxation. This presentation is based on payments made by<br />

the <strong>Agency</strong> and thus recorded in these accounts.<br />

Benefits in kind<br />

The monetary value of benefits in kind covers any benefits provided by the employer and treated by Her<br />

Majesty’s Revenue and Customs as a taxable emolument. In 2009-2010 this value was £nil (2008-2009:<br />

£nil).<br />

Compensation<br />

SPPA made no compensation payments to any of the Senior Management Team.


Pension Benefits<br />

Names and Title Real<br />

increase in<br />

pension<br />

and lump<br />

sum at<br />

pension<br />

age<br />

Neville Mackay<br />

Chief Executive<br />

(current employment)<br />

Neville Mackay<br />

(previous<br />

employment)<br />

Pamela Brown<br />

Director of IT<br />

Ian Clapperton<br />

Director of Operations<br />

Chris Fenton<br />

Director Corporate<br />

Services<br />

Chad Dawtry<br />

Director of Policy<br />

Total<br />

accrued<br />

pension<br />

at<br />

pension<br />

age as at<br />

31/3/10<br />

and<br />

related<br />

lump<br />

sum<br />

<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

29<br />

CETV at<br />

31/3/10<br />

CETV at<br />

31/03/09*<br />

Real<br />

increase/<br />

decrease<br />

in CETV<br />

£000 £000 £000 £000 £000<br />

0-2.5 and<br />

0-2.5 for<br />

lump sum<br />

0-2.5 and<br />

2.5-5 for<br />

lump sum<br />

0-2.5 and<br />

5-7.5 for<br />

lump sum<br />

2.5-5 and<br />

7.5-10 for<br />

lump sum<br />

0-2.5 and<br />

5-7.5for<br />

lump sum<br />

0-2.5 and<br />

2.5-5 for<br />

lump sum<br />

5-10 plus<br />

0-5 lump<br />

sum<br />

20-25<br />

plus<br />

60-65<br />

lump sum<br />

20-25<br />

plus 65-<br />

70 lump<br />

sum<br />

20-25<br />

plus 70-<br />

75 lump<br />

sum<br />

15-20<br />

plus 45-<br />

50 lump<br />

sum<br />

5-10 plus<br />

20-25<br />

lump sum<br />

156 121 24<br />

394 352 19<br />

384 329 33<br />

534 448 58<br />

338 278 37<br />

141 114 18<br />

*The figure may be different from the closing figure in last year’s accounts. This is due to the CETV factors being<br />

updated to comply with The Operational Pension Schemes (Transfer Values) (Amendment) Regulations 2008. There<br />

are many reasons that could cause a decrease in the real increase in CETV including:<br />

i. If a rise in pensionable salary is less than the rate of inflation;<br />

ii. If someone joined or left mid year;<br />

iii.The pension factors for the over 60s decrease the value of the pension that could have been taken at<br />

60.<br />

All information in the tables above has been subject to audit.


Cash Equivalent Transfer Values<br />

<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

A Cash Equivalent Transfer Value (CETV) is the actuarially assessed capitalised value of the<br />

pension scheme benefits accrued by a member at a particular point in time. The benefits valued<br />

are the member’s accrued benefits and any contingent spouse’s pension payable from the<br />

scheme. A CETV is a payment made by a pension scheme or arrangement to secure pension<br />

benefits in another pension scheme or arrangement when the member leaves a scheme and<br />

chooses to transfer the pension benefits they have accrued in their former scheme. The pension<br />

figures shown relate to the benefits that the individual has accrued as a consequence of their total<br />

membership of the pension scheme, not just their service in a senior capacity to which disclosure<br />

applies. The figures include the value of any pension benefit in another scheme or arrangement<br />

which the individual has transferred to the Civil Service pension arrangements. They also include<br />

any additional pension benefit accrued to the member as a result of their purchasing additional<br />

pension benefits at their own cost. CETVs are calculated in accordance with The Occupational<br />

Pension Schemes (Transfer Values) (Amendment) Regulations and do not take account of any<br />

actual or potential reduction to benefits resulting from Lifetime Allowance Tax which may be due<br />

when pension benefits are taken.<br />

Real increase in CETV<br />

This reflects the increase in CETV effectively funded by the employer. It does not include the<br />

increase in accrued pension due to inflation, and contributions paid by the employee (including<br />

the value of any benefits transferred from another pension scheme or arrangement) and uses<br />

common market valuation factors for the start and end of the period.<br />

Civil Service <strong>Pensions</strong><br />

Pension benefits are provided through the Civil Service pension arrangements. From 30 July<br />

2007, civil servants may be in one of four defined benefit schemes; either a “final salary” scheme<br />

(classic, premium, or classic plus); or a “whole career” scheme (nuvos). These statutory<br />

arrangements are unfunded with the cost of benefits met by monies voted by parliament each<br />

year. <strong>Pensions</strong> payable under classic, premium, classic plus and nuvos are increased<br />

annually in line with changes in the Retail Prices Index (RPI). Members who joined from October<br />

2002 could opt for either the appropriate defined benefit arrangement or a good quality “money<br />

purchase” stakeholder pension with a significant employer contribution (partnership pension<br />

account).<br />

Employee contributions are set at the rate of 1.5% of pensionable earnings for classic and 3.5%<br />

for premium, classic plus and nuvos. Benefits in classic accrue at the rate of 1/80 th of<br />

pensionable salary for each year of service. In addition, a lump sum equivalent to three years’<br />

pension is payable on retirement. For premium, benefits accrue at the rate of 1/60 th of final<br />

pensionable earnings for each year of service. Unlike classic, there is no automatic lump sum.<br />

Classic Plus is essentially a hybrid with benefits for service before 1 October 2002 calculated<br />

broadly as per classic and benefits for service from October 2002 worked out as in premium. In<br />

nuvos a member builds up a pension based on his pensionable earnings during their period of<br />

scheme membership. At the end of the scheme year (31 March) the member’s earned pension<br />

account is credited with 2.3% of their pensionable earnings in that scheme year and, immediately<br />

after the scheme year end, the accrued pension is uprated in line with RPI. In all cases members<br />

may opt to give up (commute) pension for lump sum up to the limits set by the Finance Act 2004.<br />

30


<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

The Partnership pension account is a stakeholder pension arrangement. The employer makes a<br />

basic contribution of between 3% and 12.5% (depending on the age of the member) into a<br />

stakeholder pension product chosen by the employee from a panel of three providers. The<br />

employee does not have to contribute but where they do make contributions, the employer will<br />

match these up to a limit of 3% of pensionable salary (in addition to the employer’s basic<br />

contribution). Employers also contribute a further 0.8% of pensionable salary to cover the cost of<br />

centrally-provided risk benefit cover (death in service and ill health retirement).<br />

The accrued pension quoted is the pension the member is entitled to receive when they reach<br />

pension age, or immediately on ceasing to be an active member of the scheme if they are already<br />

at or over pension age. Pension age is 60 for members of classic, premium and classic plus<br />

and 65 for members of nuvos.<br />

Further details about the Civil Service pension arrangements can be found at the website:<br />

www.civilservice-pensions.gov.uk<br />

Neville Mackay<br />

Chief Executive<br />

3 rd August 2010<br />

31


<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

Statement of <strong>Agency</strong>’s and Chief Executive’s<br />

Responsibilities<br />

Under section 19 of the <strong>Public</strong> Finance and Accountability (Scotland) Act 2000 the <strong>Scottish</strong><br />

Ministers have directed the <strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> to prepare a statement of accounts<br />

for each financial year in conformity with the accounts direction on page 58 of these financial<br />

statements, detailing the resources required, held or disposed of during the year and the use of<br />

resources by the <strong>Agency</strong> during the year.<br />

The accounts are prepared on an accruals basis and must give a true and fair view of the<br />

<strong>Agency</strong>’s state of affairs at the year end and of its operating costs, recognised gains and losses,<br />

and cash flows for the financial year.<br />

The Principal Accountable Officer of the <strong>Scottish</strong> Government appointed the Chief Executive of<br />

the <strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> as the Accountable Officer for the <strong>Agency</strong>. As Accountable<br />

Officer, the Chief Executive is responsible to the <strong>Scottish</strong> Ministers.<br />

In preparing the accounts, the Accountable Officer is required to comply with the Government<br />

Financial Reporting Manual, and in particular to:<br />

• observe the accounts direction issued by the <strong>Scottish</strong> Ministers, including the relevant<br />

accounting and disclosure requirements, and apply suitable accounting policies on a<br />

consistent basis;<br />

• make judgements and estimates on a reasonable basis;<br />

• state whether applicable accounting standards, as set out in the Government Financial<br />

Reporting Manual, have been followed, and disclose and explain any material departures<br />

in the financial statements and<br />

• prepare the financial statements on a “going concern” basis, unless it is inappropriate to<br />

presume that the <strong>Agency</strong> will continue in operation.<br />

The responsibilities of the Accountable Officer, including responsibility for the propriety and<br />

regularity of the public finances for which the Accountable Officer is answerable, for keeping<br />

proper records and for safeguarding the <strong>Agency</strong>’s assets, are set out in the Memorandum to<br />

Accountable Officers from the Principal Accountable Officer.<br />

Neville Mackay<br />

Chief Executive<br />

3 rd August 2010<br />

32


STATEMENT ON INTERNAL CONTROL<br />

Scope of Responsibility<br />

<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

As Accountable Officer, I have responsibility for maintaining a sound system of internal control<br />

that supports the achievement of the <strong>Agency</strong>’s policies, aims and objectives, set by <strong>Scottish</strong><br />

Ministers, whilst safeguarding the public funds and assets for which I am personally responsible,<br />

in accordance with the responsibilities assigned to me.<br />

As Accountable Officer, I am personally answerable to <strong>Scottish</strong> Parliament in accordance with<br />

section 15 of the <strong>Public</strong> Finance and Accountability (Scotland) Act 2000. I am responsible for the<br />

propriety and regularity of financial transactions under my control and for the economic, efficient<br />

and effective use of resources provided to the <strong>Agency</strong>, for ensuring that arrangements have been<br />

made to secure best value and for signing the <strong>Agency</strong>’s annual accounts. I am also responsible<br />

for providing the necessary assurances to the Principal Accountable Officer to enable him to sign<br />

the Statement on Internal Control contained within the <strong>Scottish</strong> Government Consolidated<br />

Accounts. I have responsibility for ensuring that effective management systems are in place<br />

within the <strong>Agency</strong> and that all risks are identified, assessed and managed appropriately.<br />

The <strong>Scottish</strong> <strong>Public</strong> Finance Manual (SPFM) is issued by the <strong>Scottish</strong> Ministers to provide<br />

guidance to the <strong>Scottish</strong> Government and other relevant bodies on the proper handling and<br />

reporting of public funds. It sets out the relevant statutory, parliamentary and administrative<br />

requirements, emphasises the need for economy, efficiency and effectiveness, and promotes<br />

good practice and high standards of propriety.<br />

The SPPA is an Executive <strong>Agency</strong> of the <strong>Scottish</strong> Government. Our aim is to deliver a high<br />

quality, customer-focussed and cost-effective service to our customers and stakeholders. Our<br />

core values are to:<br />

• put our customers first;<br />

• support our staff so that they are empowered to achieve and deliver excellence; and<br />

• maintain the highest standards of probity and governance whilst using our resources<br />

efficiently and effectively.<br />

Purpose of the System of Internal Control<br />

The system of internal control is designed to manage risk to a reasonable level rather than<br />

eliminate all risk of failure to achieve the organisation’s policies, aims and objectives. It can<br />

therefore only provide reasonable and not absolute assurance of effectiveness.<br />

The system of internal control is based on an ongoing process designed to identify the principal<br />

risks to the achievement of the organisation’s policies, aims and objectives and to evaluate the<br />

nature and extent of those risks and to manage them efficiently, effectively and economically. The<br />

process within the organisation accords with the SPFM and has been in place for the year ended<br />

31 March 2010 and up to the date of approval of the annual report and accounts and accords with<br />

guidance from the <strong>Scottish</strong> Ministers.<br />

33


Capacity to handle risk<br />

<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

The SPPA has taken an approach to risk management that it considers is appropriate to its role<br />

and remit.<br />

Risk management is the responsibility of every member of staff not just those that administer the<br />

risk register. All staff members are involved in assessing the <strong>Agency</strong>’s risks when developing the<br />

forward Business Plans as part of the yearly planning process. The resources available to<br />

manage risk are finite and the aim must therefore be to achieve an optimum response to risk,<br />

based on the prioritisation of the risks that the agency faces. The regular review of risks at Senior<br />

Management level and the day to day management of risks by those directly involved aims to<br />

ensure that the correct balance is maintained between risk and control.<br />

Risk and Control Framework<br />

All bodies subject to the requirements of the SPFM must operate a risk management strategy in<br />

accordance with relevant guidance issued by the <strong>Scottish</strong> Ministers. The general principles for a<br />

successful risk management strategy are set out in the SPFM.<br />

All members of the senior management team have attended training on risk awareness, and the<br />

<strong>Agency</strong>’s Management Board has identified the top-level risks and consolidated these into a risk<br />

register together with a determination of a control strategy for each risk. Risk management is<br />

incorporated into the business planning and decision making processes of the organisation and is<br />

embedded within our operations, rather than being treated as a separate exercise. Data security,<br />

and the possibility of loss of sensitive or personal data, is considered a corporate risk. The<br />

specific risks to data security posed by threats to physical security, inappropriate communications<br />

media, or lack of IT security, are considered during the regular reviews of corporate risks, by<br />

senior management and by the Audit Committee. As part of the <strong>Agency</strong>’s awareness campaign,<br />

all members of staff as at 31 July 2009 successfully completed the Cabinet Office’s level 1 data<br />

security e-learning package.<br />

In order to ensure that the <strong>Agency</strong> is able to respond to changing risks from within and outside<br />

the organisation, the <strong>Agency</strong>’s Management Board and Audit Committee have ensured that risk<br />

management and internal control are considered on a regular basis at their meetings. The Audit<br />

Committee receives regular reports from internal audit and Audit Scotland concerning internal<br />

control issues and recommendations, and is notified of actions to be taken to address any issues<br />

or weaknesses identified. The Audit Committee also considers the adequacy of arrangements for<br />

the assessment and management of risk, and adequacy of arrangements for corporate<br />

governance.<br />

More generally, the organisation is committed to a process of continuous development and<br />

improvement, developing systems in response to any relevant reviews and developments in best<br />

practice in this area. In particular, in the period covering the year to 31 March 2010 and up to the<br />

date of approval of the annual accounts the organisation has:<br />

• set stretching performance targets, including making savings under the Efficient<br />

Government Initiative, which cover the main areas of activity and are regularly monitored;<br />

• monitored expenditure against budget on both a monthly and quarterly basis;<br />

• implemented a new IT system to administer the new pension schemes for the NHS in<br />

Scotland;<br />

• operated a system of delegated budgetary control;<br />

• introduced new financial software to manage employers’ pension contributions, and<br />

recover debt; and<br />

34


<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

• reported to the Audit Committee on the progress made in implementing the<br />

recommendations of internal and external audit.<br />

Review of overall effectiveness of controls<br />

As Accountable Officer, I have responsibility for reviewing the effectiveness of the systems of<br />

internal control. My review is informed by the:<br />

• managers within the <strong>Agency</strong> who have the responsibility for the development and<br />

maintenance of the internal control framework;<br />

• work of the <strong>Scottish</strong> Government’s Internal Audit team who regularly submit reports to the<br />

Audit Committee which includes the Head of Internal Audit’s independent and objective<br />

opinion on the adequacy and effectiveness of the <strong>Agency</strong>’s systems of internal control<br />

together with recommendations for improvement;<br />

• Audit Committee overseeing the work of Internal Audit; and<br />

• comments made by the external auditors in their management letters and other reports.<br />

Appropriate action is in place to address any weaknesses identified and to ensure the continuous<br />

improvement of the system.<br />

The <strong>Agency</strong> uses and relies on the core financial management systems of the <strong>Scottish</strong><br />

Government to carry out its own accounting and payment functions. I have received assurances<br />

from the <strong>Scottish</strong> Government that reliance can be placed on the central systems they provide.<br />

While these accounts only relate to Direct Running Costs, the <strong>Agency</strong> also has a financial<br />

responsibility for the administration of various pension schemes. Separate Statements on Internal<br />

Control will be included in the accounts for the National Health Service (Scotland) and <strong>Scottish</strong><br />

Teachers Pension Schemes.<br />

Neville Mackay<br />

Chief Executive<br />

3 rd August 2010<br />

35


<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

Independent auditor’s report to the <strong>Scottish</strong> <strong>Public</strong><br />

<strong>Pensions</strong> <strong>Agency</strong>, the Auditor General for Scotland and<br />

the <strong>Scottish</strong> Parliament<br />

I have audited the financial statements of the <strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> for the year ended<br />

31 March 2010 under the <strong>Public</strong> Finance and Accountability (Scotland) Act 2000. These comprise<br />

the Operating Cost Statement, the Statement of Financial Position, the Statement of Cash Flows,<br />

the Statement of Changes in Taxpayer’ Equity and the related notes. These financial statements<br />

have been prepared under the accounting policies set out within them. I have also audited the<br />

information in the Remuneration Report that is described in that report as having been audited.<br />

This report is made solely to the parties to whom it is addressed in accordance with the <strong>Public</strong><br />

Finance and Accountability (Scotland) Act 2000 and for no other purpose. In accordance with<br />

paragraph 123 of the Code of Audit Practice approved by the Auditor General for Scotland, I do<br />

not undertake to have responsibilities to members or officers, in their individual capacities, or to<br />

third parties.<br />

Respective responsibilities of the <strong>Agency</strong>, Chief Executive and auditor<br />

The <strong>Agency</strong> and Chief Executive are responsible for preparing the Annual Report, which includes<br />

the Remuneration Report, and the financial statements in accordance with the <strong>Public</strong> Finance<br />

and Accountability (Scotland) Act 2000 and directions made thereunder by the <strong>Scottish</strong> Ministers.<br />

The Chief Executive is also responsible for ensuring the regularity of expenditure and receipts.<br />

These responsibilities are set out in the Statement of <strong>Agency</strong>’s and Chief Executive’s<br />

Responsibilities.<br />

My responsibility is to audit the financial statements and the part of the Remuneration Report to<br />

be audited in accordance with relevant legal and regulatory requirements and with International<br />

Standards on Auditing (UK and Ireland) as required by the Code of Audit Practice approved by<br />

the Auditor General for Scotland.<br />

I report to you my opinion as to whether the financial statements give a true and fair view and<br />

whether the financial statements and the part of the Remuneration Report to be audited have<br />

been properly prepared in accordance with the <strong>Public</strong> Finance and Accountability (Scotland) Act<br />

2000 and directions made thereunder by the <strong>Scottish</strong> Ministers. I report to you whether, in my<br />

opinion, the information which comprises only the Management Commentary is consistent with<br />

the financial statements. I also report whether in all material respects<br />

• the expenditure and receipts shown in the financial statements were incurred or applied in<br />

accordance with any applicable enactments and guidance issued by the <strong>Scottish</strong> Ministers,<br />

the Budget (Scotland) Act covering the financial year and sections 4 to 7 of the <strong>Public</strong><br />

Finance and Accountability (Scotland) Act 2000; and<br />

• the sums paid out of the <strong>Scottish</strong> Consolidated Fund for the purpose of meeting the<br />

expenditure shown in the financial statements were applied in accordance with section 65 of<br />

the Scotland Act 1998.<br />

In addition, I report to you, if in my opinion, the <strong>Agency</strong> has not kept proper accounting records, if<br />

I have not received all the information and explanations I require for my audit, or if information<br />

specified by relevant authorities regarding remuneration and other transactions is not disclosed.<br />

36


<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

I review whether the Statement on Internal Control reflects the <strong>Agency</strong>’s compliance with <strong>Scottish</strong><br />

Government guidance and I report if, in my opinion, it does not. I am not required to consider<br />

whether this statement covers all risks and controls or to form an opinion on the effectiveness of<br />

the <strong>Agency</strong>’s corporate governance procedures or its risk and control procedures.<br />

I read the other information contained in the Annual Report and Accounts and consider whether it<br />

is consistent with the audited financial statements. This other information comprises only the<br />

Annual Report and the unaudited part of the Remuneration Report. I consider the implications for<br />

my report if I become aware of any apparent misstatements or material inconsistencies with the<br />

financial statements. My responsibilities do not extend to any other information.<br />

Basis of audit opinion<br />

I conducted my audit in accordance with the <strong>Public</strong> Finance and Accountability (Scotland) Act<br />

2000 and International Standards on Auditing (UK and Ireland) issued by the Auditing Practices<br />

Board as required by the Code of Audit Practice approved by the Auditor General for Scotland.<br />

My audit includes examination, on a test basis, of evidence relevant to the amounts, disclosures<br />

and regularity of expenditure and receipts included in the financial statements and the part of the<br />

Remuneration Report to be audited. It also includes an assessment of the significant estimates<br />

and judgements made by the <strong>Agency</strong> and Chief Executive in the preparation of the financial<br />

statements, and of whether the accounting policies are most appropriate to the agency’s<br />

circumstances, consistently applied and adequately disclosed.<br />

I planned and performed my audit so as to obtain all the information and explanations which I<br />

considered necessary in order to provide me with sufficient evidence to give reasonable<br />

assurance that the financial statements and the part of the Remuneration Report to be audited<br />

are free from material misstatement, whether caused by fraud or error, and that in all material<br />

respects the expenditure and receipts shown in the financial statements were incurred or applied<br />

in accordance with any applicable enactments and guidance issued by the <strong>Scottish</strong> Ministers. In<br />

forming my opinion I also evaluated the overall adequacy of the presentation of information in the<br />

financial statements and the part of the Remuneration Report to be audited.<br />

Opinion<br />

Financial statements<br />

In my opinion<br />

• the financial statements give a true and fair view, in accordance with <strong>Public</strong> Finance and<br />

Accountability (Scotland) Act 2000 and directions made thereunder by the <strong>Scottish</strong> Ministers,<br />

of the state of affairs of the <strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> as at 31 March 2010 and of the<br />

net operating cost, changes in taxpayers’ equity and cash flows for the year then ended;<br />

• the financial statements and the part of the Remuneration Report to be audited have been<br />

properly prepared in accordance with the <strong>Public</strong> Finance and Accountability (Scotland) Act<br />

2000 and directions made thereunder by the <strong>Scottish</strong> Ministers; and<br />

• information which comprises only the Management Commentary in the Annual Report and<br />

Accounts is consistent with the financial statements.<br />

37


Regularity<br />

In my opinion in all material respects<br />

<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

• the expenditure and receipts shown in the financial statements were incurred or applied in<br />

accordance with any applicable enactments and guidance issued by the <strong>Scottish</strong> Ministers,<br />

the Budget (Scotland) Act covering the financial year and sections 4 to 7 of the <strong>Public</strong><br />

Finance and Accountability (Scotland) Act 2000; and<br />

• the sums paid out of the <strong>Scottish</strong> Consolidated Fund for the purpose of meeting the<br />

expenditure shown in the financial statements were applied in accordance with section 65 of<br />

the Scotland Act 1998.<br />

W Convery, CPFA<br />

Audit Scotland<br />

Osborne House<br />

1/5 Osborne Terrace<br />

Edinburgh<br />

EH12 5HG<br />

13 th August 2010<br />

38


SCOTTISH PUBLIC PENSIONS AGENCY<br />

OPERATING COST STATEMENT<br />

<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

for the year ended 31 March 2010 31Mar10 31Mar09<br />

Note £000 £000<br />

Staff costs 2 6,378 5,522<br />

Other admin costs 3 3,041 3,140<br />

Depreciation 5,6 1,302 817<br />

Operating income 4 (118) (121)<br />

Net Operating Costs before Cost of Capital 10,603 9,358<br />

Capital Charges 250 208<br />

Net Operating Costs for the Year 10,853 9,566<br />

The above results relate to continuing activities.<br />

The notes on pages 43 to 57 form part of these financial statements.<br />

39


SCOTTISH PUBLIC PENSIONS AGENCY<br />

STATEMENT OF FINANCIAL POSITION<br />

<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

As at 31 March 2010 31Mar10 31Mar09 01Apr08<br />

Note £000 £000 £000<br />

Non-current assets<br />

Tangible non current assets 5 587 648 776<br />

Intangible assets 6 7,153 6,468 4,193<br />

Total non current assets 7,740 7,116 4,969<br />

Current assets<br />

Trade and other receivables 7 372 281 247<br />

Total current assets 372 281 247<br />

Total assets 8,112 7,397 5,216<br />

Current liabilities<br />

Trade and other payables


SCOTTISH PUBLIC PENSIONS AGENCY<br />

STATEMENT OF CASH FLOWS<br />

<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

for the year ended 31 March 2010 Note 31Mar10 31Mar09<br />

£000 £000<br />

Cash flows from operating activities<br />

Net operating cost (10,853) (9,566)<br />

Adjustments for non cash transactions<br />

depreciation 1,302 817<br />

audit fee 3.3 265 252<br />

cost of capital 250 208<br />

Movements in working capital<br />

(Increase)/Decrease in trade and other<br />

receivables 7 (91) (34)<br />

Increase/(Decrease) in trade and other payables 8 268 (240)<br />

Movements in provisions 9 (32) (22)<br />

Net cash outflow from operating activities (8,891) (8,585)<br />

Cash flows from investing activities<br />

Purchase of tangible non-current assets 5 (72) (27)<br />

Purchase of intangible assets 6 (1,849) (2,933)<br />

Net cash flow from investing activities (1,921) (2,960)<br />

Cash flows from financing activities<br />

Net Funding 10,812 11,545<br />

The notes on pages 43 to 57 form part of these financial statements.<br />

41


SCOTTISH PUBLIC PENSIONS AGENCY<br />

Statement of Changes in Taxpayers' Equity<br />

for the year ended 31 March 2010<br />

<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

42<br />

Note<br />

General Revaluation Total<br />

Fund Reserve Reserves<br />

£000 £000 £000<br />

Balance at 31 March 2009 6,623 72 6,695<br />

Unallocated Receipts (4) 0 (4)<br />

Net gain/(loss) on revaluation of tangible<br />

non-current assets 0 5 5<br />

Non cash charges - cost of capital 250 0 250<br />

Non cash charges - auditor's remuneration 3.3 265 0 265<br />

Transfers between reserves 48 (48) 0<br />

Net operating cost for the year (10,853) 0 (10,853)<br />

Net funding 10,812 0 10,812<br />

Balance at 31 March 2010 7,141 29 7,170<br />

Note: The General Fund has been corrected to report Unallocated Receipts (£3,545) within<br />

creditors for the year ended 31 March 2010.<br />

The notes on pages 43 to 57 form part of these financial statements.


SCOTTISH PUBLIC PENSIONS AGENCY<br />

Statement of Changes in Taxpayers' Equity<br />

for the year ended 31 March 2009<br />

<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

Note<br />

43<br />

General Revaluation Total<br />

Fund Reserve Reserves<br />

£000 £000 £000<br />

Balance at 31 March 2008 4,359 102 4,461<br />

Changes in accounting policy (209) 0 (209)<br />

Restated balance at 1 April 2008 4,150 102 4,252<br />

Net gain/(loss) on revaluation of<br />

tangible non-current assets 0 3 3<br />

Non cash charges - cost of capital 208 0 208<br />

Non cash charges - auditor's remuneration 3.3 253 0 253<br />

Transfers between reserves 33 (33) 0<br />

Net operating cost for the year (9,566) 0 (9,566)<br />

Net funding 11,545 0 11,545<br />

Balance at 31 March 2009 6,623 72 6,695<br />

The notes on pages 43 to 57 form part of these financial statements.


SCOTTISH PUBLIC PENSIONS AGENCY<br />

NOTES TO THE ACCOUNTS<br />

For the year ended 31 March 2010<br />

1 Statement of Accounting Policies<br />

<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

These financial statements have been prepared in accordance with the Government Financial<br />

Reporting Manual (FReM) issued by the <strong>Scottish</strong> Government. The accounting policies contained<br />

in the FReM apply International Financial Reporting Standards (IFRS) as adapted or interpreted<br />

for the public sector context. Where the FReM permits a choice of accounting policy, the<br />

accounting policy which is judged to be most appropriate to the particular circumstances of the<br />

<strong>Agency</strong> for the purpose of giving a true and fair view has been selected. The particular policies<br />

adopted by the <strong>Agency</strong> are described below. They have been applied consistently in dealing with<br />

items that are considered material to the accounts.<br />

This is the first year that the <strong>Agency</strong> has prepared its financial statements under IFRS as<br />

modified by the FReM; the comparatives have been restated from UK Generally Accepted<br />

Practice (UK GAAP) to comply with IFRS as modified by the FReM. The effective date of<br />

transition is 1 April 2007.<br />

1.1 Accounting convention<br />

These accounts have been prepared under the historical cost convention modified to account for<br />

the revaluation of property, plant and equipment, intangible assets and inventories by reference<br />

to their current costs.<br />

1.2 Tangible non-current assets<br />

Assets previously described as tangible, which meet the recognition criteria of an intangible fixed<br />

asset as per IAS 38, have been reclassified as intangible.<br />

The <strong>Agency</strong> does not own any land or buildings but has included leasehold improvements in the<br />

Statement of Financial Position.<br />

Leasehold Improvements have been stated at market value for existing use using appropriate<br />

indices. Depreciated historic cost has been used as a proxy for the fair value of furniture and<br />

fittings and plant and machinery. All of the assets in these categories have (1) low values and<br />

short useful economic lives which realistically reflect the life of the asset and (2) a depreciation<br />

charge which provides a realistic reflection of consumption. ICT systems are stated at historical<br />

cost. The minimum level for capitalisation of a property, plant and equipment asset is £1,000.<br />

Property, Plant and Equipment assets were re-valued on the basis of indices at 31 March 2010.<br />

1.3 Depreciation<br />

Depreciation is provided on tangible non-current assets from the year they are brought into<br />

service. Rates are calculated to write off the acquisition cost less estimated residual value, evenly<br />

over expected useful lives as follows:<br />

44


Leasehold improvements - 10 to 20 years<br />

Furniture and Fittings - 10 years<br />

Plant and Machinery - 5 to 10 years<br />

ICT Systems - 3 to 7 years<br />

1.4 Intangible non-current assets<br />

<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

Assets have been recognised as intangible non-current assets as per IAS 38.<br />

Purchased computer software and software licences are capitalised as intangible non-current<br />

assets where expenditure of £1,000 or more is incurred. Software and software licences are<br />

amortised over the shorter of the term of the licence and the useful economic life. Software and<br />

software licences are amortised over 36 months. The exception is capital expenditure on the<br />

Pension Change Project which is amortised over 84 months.<br />

Development expenditure is the capitalised costs of IT systems being developed but not yet<br />

brought into use.<br />

1.5 Financial instruments<br />

All Financial Assets held by the <strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> have been classified as trade<br />

and other receivables and prepayments measured at amortised cost, using the effective interest<br />

method.<br />

As the cash requirements of the <strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> are met through the <strong>Scottish</strong><br />

Government, Financial Instruments play a more limited role in creating and managing risk than<br />

would apply to a non-public sector body. The majority of financial instruments relate to contracts<br />

to buy non-financial items in line with the <strong>Agency</strong>'s expected purchase and usage requirement;<br />

the <strong>Agency</strong> is therefore exposed to little credit, liquidity or market risk.<br />

1.6 Capital charge<br />

A charge reflecting the cost of capital utilised by the <strong>Agency</strong> is included in the Operating Cost<br />

Statement. The charge is calculated on the average carrying amount of all assets less liabilities at<br />

the rate set by HM Treasury of 3.5% per annum (2008-2009: 3.5% per annum).<br />

1.7 <strong>Pensions</strong><br />

Past and present employees are covered by the provisions of the Principal Civil Service Pension<br />

Scheme (PCSPS) which is a defined benefit scheme and is unfunded and non-contributory. The<br />

<strong>Agency</strong> recognises the expected cost of providing pensions on a systematic and rational basis<br />

over the period during which it benefits from employees services by payment to the PCSPS of<br />

amounts calculated on an accruing basis (further disclosures are included in Note 2). Liability for<br />

payment of future benefits is a charge on the PCSPS. Separate scheme statements are<br />

published for the PCSPS as a whole.<br />

1.8 Value Added Tax<br />

The <strong>Agency</strong> receives funding from the <strong>Scottish</strong> Government Finance and Sustainable Growth<br />

Budget to meet expenditure incurred, inclusive of VAT. However in order to comply with<br />

Government Accounting Regulations and normal commercial practice, operating costs are stated<br />

net of VAT where VAT is recoverable by the <strong>Agency</strong>.<br />

45


<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

The <strong>Agency</strong> is registered for VAT as part of The <strong>Scottish</strong> Government, which is responsible for<br />

recovering VAT from HM Revenue and Customs on behalf of the <strong>Agency</strong>.<br />

1.9 Leases<br />

Operating lease rentals are charged to the operating cost statement on a straight-line basis over<br />

the term of the leases.<br />

2 Staff Numbers and Costs<br />

31Mar10 31Mar09<br />

Administration costs £000 £000<br />

Wages and Salaries 5,051 4,452<br />

Social Security Costs 326 285<br />

Other pension costs 852 772<br />

<strong>Agency</strong> staff costs 149 13<br />

Total administration staff costs 6,378 5,522<br />

Average number of whole-time<br />

equivalent persons employed 31Mar10 31Mar09<br />

Senior Management 5 5<br />

Other permanent staff 240 227<br />

<strong>Agency</strong> Staff 2 0<br />

247 232<br />

Wages and Salaries include employee benefits (flexitime balances and holiday entitlement owed<br />

to staff at year end) as per IAS 19. For 2009-2010, accrued employee benefits were £212,577<br />

(2008-09, £224,811).<br />

Costs for seven permanent members of staff working on the Pension Change Project were<br />

capitalised during the year. The total was £96,681 (2008-09, £171,118).<br />

The Principal Civil Service Pension Scheme (PCSPS) is an unfunded multi-employer defined<br />

benefit scheme. The <strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> is unable to identify its share of the<br />

underlying assets and liabilities. The scheme actuary valued the scheme as at 31 March 2007.<br />

Details can be found in the resource accounts of the Cabinet Office: Civil Superannuation<br />

(www.civilservice-pensions.gov.uk).<br />

For 2009-10, employers’ contributions of £851,958 were payable to the PCSPS (2008-09,<br />

£772,131) at rates in the range of 16.7 to 25.8 per cent (2008-09: 17.1 to 25.5 per cent) of<br />

pensionable pay, based on salary bands. The scheme’s Actuary reviews employer contributions<br />

every 4 years following a full scheme valuation. The contribution rates are set to meet the cost of<br />

the benefits accruing during 2009-10 to be paid when a member retires, and not the benefits paid<br />

during this period to existing pensioners.<br />

Employees can opt to open a partnership pension account, a stakeholder pension with an<br />

employer contribution. Employer contributions are age-related and range from 3.0% to 12.5% of<br />

46


<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

pensionable pay. Employers also match employee contributions up to 3.0% of pensionable pay.<br />

Contributions paid by the <strong>Agency</strong> in 2009-10 were £nil (2008-09 – £nil).<br />

Employees joining after 1 October 2002 could opt to open a partnership pension account, a<br />

stakeholder pension with an employer contribution. No one from the <strong>Agency</strong> opted to join this<br />

scheme.<br />

3 Other Administration Costs<br />

3.1 General Administration Expenses 31Mar10 31Mar09<br />

£000 £000<br />

Actuarial Services 284 200<br />

Compensation payments 2 2<br />

Medical Services 106 167<br />

Travel and Subsistence 48 50<br />

Consultancy 0 76<br />

Printing and Copying 113 161<br />

Telephone Charges 24 24<br />

Training 145 117<br />

Stationery 51 50<br />

Office Machinery 17 44<br />

IT Maintenance 786 592<br />

Financial & Legal Services 24 100<br />

Postage Costs 241 310<br />

Call Centre Costs 34 25<br />

Recruitment & Advertising 5 57<br />

Other Minor Running Costs 54 40<br />

1,934 2,015<br />

3.2 Accommodation and Support Services<br />

Rent payable under operating lease 531 536<br />

Rates 97 82<br />

Maintenance 85 118<br />

Other accommodation costs 129 136<br />

842 872<br />

3.3 Notional Charges<br />

Services provided by The <strong>Scottish</strong> Government 87 78<br />

Audit Fee 178 175<br />

265 253<br />

Other Administration Costs Total 3,041 3,140<br />

3.4 Capital Charges 250 208<br />

47


<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

4 Income 31Mar10 31Mar09<br />

£000 £000<br />

Administration income (118) (121)<br />

(118) (121)<br />

Operating income represents mainly charges for providing work in relation to pension sharing on<br />

divorce.<br />

5 Tangible Non-Current Assets<br />

Information<br />

Furniture<br />

&<br />

For the year ended 31 March 2010 Buildings Technology Equipment Fittings Total<br />

Cost or valuation<br />

£000 £000 £000 £000 £000<br />

At 1 April 2009 415 999 323 509 2,246<br />

Additions 0 72 0 0 72<br />

Disposals 0 (86) 0 0 (86)<br />

Revaluations 8 0 0 0 8<br />

At 31 March 2010 423 985 323 509 2,240<br />

Depreciation<br />

At 1 April 2009 132 916 209 341 1,598<br />

Charged in year 23 87 34 46 190<br />

Disposals 0 (86) 0 0 (86)<br />

Reclassifications 0 (52) 0 0 (52)<br />

Revaluations 3 0 0 0 3<br />

At 31 March 2010 158 865 243 387 1,653<br />

NBV at 31 March 2010 265 120 80 122 587<br />

NBV at 31 March 2009 283 83 114 168 648<br />

48


<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

Information<br />

Furniture<br />

For the year ended 31 March 2009 Buildings Technology Equipment & Fittings Total<br />

Cost or valuation<br />

£000 £000 £000 £000 £000<br />

At 1 April 2008 411 1,006 338 509 2,264<br />

Additions 0 9 18 0 27<br />

Disposals 0 (16) (33) 0 (49)<br />

Revaluations 4 0 0 0 4<br />

At 31 March 2009 415 999 323 509 2,246<br />

Depreciation<br />

At 1 April 2008 96 890 207 295 1,488<br />

Charged in year 35 42 35 46 158<br />

Disposals 0 (16) (33) 0 (49)<br />

Revaluations 1 0 0 0 1<br />

At 31 March 2009 132 916 209 341 1,598<br />

NBV at 31 March 2009 283 83 114 168 648<br />

NBV at 31 March 2008 315 116 131 214 776<br />

49


6 Intangible Assets<br />

<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

Software IT Intangible<br />

For the year ended 31 March 2010 Licences Software AUC Total<br />

Cost or valuation<br />

£000 £000 £000 £000<br />

At 1 April 2009 399 7,904 1,069 9,372<br />

Additions 37 1,590 222 1,849<br />

Transfers 0 1,069 (1,069) 0<br />

Revaluations 0 (1) 0 (1)<br />

At 31 March 2010 436 10,562 222 11,220<br />

Depreciation<br />

At 1 April 2009 64 2,840 0 2,904<br />

Charged in year 55 1,057 0 1,112<br />

Reclassifications 0 52 0 52<br />

Revaluations 0 (1) 0 (1)<br />

At 31 March 2010 119 3,948 0 4,067<br />

NBV at 31 March 2010 317 6,614 222 7,153<br />

NBV at 31 March 2009 335 5,064 1,069 6,468<br />

Software<br />

Intangible<br />

For the year ended 31 March 2009 Licences IT Software AUC Total<br />

Cost or valuation<br />

£000 £000 £000 £000<br />

At 1 April 2008 37 2,842 3,560 6,439<br />

Additions 0 88 2,845 2,933<br />

Reclassifications 362 4,974 (5,336) 0<br />

At 31 March 2009 399 7,904 1,069 9,372<br />

Depreciation<br />

At 1 April 2008 37 2,209 0 2,246<br />

Charged in year 27 632 0 659<br />

Impairments 0 (1) 0 (1)<br />

At 31 March 2009 64 2,840 0 2,904<br />

NBV at 31 March 2009 335 5,064 1,069 6,468<br />

NBV at 31 March 2008 0 633 3,560 4,193<br />

50


7 Trade receivables and other current assets<br />

<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

31Mar10 31Mar09 01Apr08<br />

£000 £000 £000<br />

Amounts falling due within one year:<br />

Trade receivables 136 19 6<br />

Prepayments and accrued income 236 262 241<br />

Total receivable within 1 year 372 281 247<br />

8 Trade payables and other current liabilities<br />

31Mar10 31Mar09 01Apr08<br />

£000 £000 £000<br />

Amounts falling due within one year:<br />

Trade payables 4 20 11<br />

Other payables 217 225 209<br />

Accruals and deferred income 524 228 493<br />

Total due within one year 745 473 713<br />

Note: For the year to 31 Mar 2010 the Trade Payable Creditor movement in the Statement<br />

of Cash Flows has been adjusted by £3,545 to reflect the correction of Unallocated<br />

Receipts.<br />

51


9 Provisions for liabilities and charges<br />

<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

52<br />

31Mar10 31Mar09 01Apr08<br />

£000 £000 £000<br />

Balance at 1 April 229 251 285<br />

Provided in the year 3 11 0<br />

Provisions utilised in the year (35) (33) (34)<br />

Balance at 31 March 197 229 251<br />

Rent Free Period<br />

The <strong>Agency</strong> was given a 6-month rent-free period, by the landlord, when it relocated to<br />

Tweedbank. This is released against future rent expenditure throughout the period of the lease.<br />

Early Retirement Costs<br />

The <strong>Agency</strong> brought the payment of NHS pensions in-house in February 2007. Under the terms<br />

of the contract with the previous provider (Paymaster (1836) Ltd), the <strong>Agency</strong> is bound to abide<br />

by TUPE (Transfer of Undertakings Regulations) legislation. The <strong>Agency</strong> is required to meet the<br />

additional employment costs arising from the transfer of this work from Paymaster (1836) Ltd to<br />

SPPA. The <strong>Agency</strong> meets the additional costs of benefits beyond the normal pension benefits in<br />

respect of Paymaster (1836) Ltd employees who retired early, by paying the required amounts<br />

annually to the retired employees over the period between early departure and normal retirement<br />

date. The <strong>Agency</strong> provided for this cost in full, when the early retirement programme became<br />

binding on the <strong>Agency</strong>, by establishing a provision for the estimated payments.<br />

10 Capital commitments<br />

Contracted capital commitments at 31 March 2010 were £305K (31 March 2009: £2.24 million).<br />

The capital commitments in 2009-10 relate primarily to the new pension administration system<br />

which will allow the <strong>Agency</strong> to administer with improved efficiency the NHS (Scotland)<br />

Superannuation Scheme.<br />

Contracted capital commitments at 31 March 2010 not otherwise included in these accounts:<br />

2009-10<br />

£000<br />

2008-09<br />

£000<br />

Intangible Assets 305 2,240


11 Commitments under Leases<br />

<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

Commitments under operating leases for the total future minimum lease payments are given in the<br />

table below, analysed according to the time period they fall due.<br />

31Mar10 31Mar09 01Apr08<br />

Obligations under operating leases<br />

comprise: £'000 £'000 £'000<br />

Land and Buildings:<br />

Not later than one year 540 532 536<br />

Later than one year and not later than five years 2,371 2,289 2,197<br />

Later than five years 1,532 2,155 2,778<br />

Office Equipment:<br />

Not later than one year 17 10 3<br />

Later than one year and not later than five years 60 25 11<br />

Later than five years 2 8 0<br />

12 Related-party transactions<br />

53<br />

4,522 5,019 5,525<br />

The <strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> is a <strong>Scottish</strong> Government agency, which is therefore regarded<br />

as a related party. During the year the <strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> has had a number of<br />

material transactions with The <strong>Scottish</strong> Government. In addition, the <strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong><br />

<strong>Agency</strong> has had a small number of material transactions with The Government Actuarial Department.<br />

The total value was £283,635 for 2009-10 (2008-09: £197,447).<br />

During the year, none of the Board Members, key managerial staff or other related parties has<br />

undertaken any material transactions with the <strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong>.


13 Intra Government Balances<br />

<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

54<br />

Trade Receivable Trade Payables<br />

amounts falling amounts falling<br />

due within one Due within one<br />

Year year<br />

£000 £000<br />

Balances with other 72 367<br />

central government<br />

bodies<br />

Balances with 300 378<br />

bodies external to<br />

government<br />

(Trade Payables includes accrued employee benefits)<br />

At 31 March 2010 372 745<br />

Balances with other 13 257<br />

central government<br />

Bodies<br />

Balances with 268 216<br />

bodies external to<br />

Government<br />

(Trade Payables includes accrued employee benefits)<br />

At 31 March 2009<br />

281 473


14a Explanation of the Transition to IFRS<br />

<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

For all periods up to and including the year ended 31 March 2009, the SPPA prepared its<br />

annual report and accounts in accordance with UK GAAP. For the year ended 31 March<br />

2010, the SPPA is required to prepare its annual report and accounts in accordance with<br />

International Financial Reporting Standards (IFRS) as interpreted by the IFReM.<br />

IFRS 1 requires that when an entity adopts IFRS for the first time, comparative amounts<br />

are restated to reflect the new accounting policies, and that the date of transition to IFRS is<br />

the beginning of the earliest comparative year reported in the financial statements. For the<br />

SPPA applying IFRS from 2009-10, this means that the effective date of transition to IFRS<br />

is 1 April 2008.<br />

The IFRS also requires that accounting policies are applied retrospectively i.e. as if the<br />

transactions had always been accounted for under the new policy.<br />

Reconciliation of Taxpayer’s equity from UK GAAP to IFRS as at 31<br />

March 2008 and 31 March 2009<br />

Taxpayers’ equity at 31 March<br />

2008 under UK GAAP<br />

55<br />

General<br />

Fund<br />

Revaluation<br />

reserve<br />

TOTAL<br />

RESERVES<br />

£000 £000 £000<br />

4,359 102 4,461<br />

Adjustments for:<br />

IAS 19 Employee Benefits<br />

Taxpayers’ equity at 1 April<br />

(209) 0 (209)<br />

2008 under IFRS<br />

4,150 102 4,252<br />

Taxpayers’ equity at 31 March<br />

2009 under UK GAAP<br />

Adjustments for:<br />

6,848 72 6,920<br />

IAS 19 Employee Benefits<br />

Taxpayers’ equity at 1 April<br />

(225) 0 (225)<br />

2009 under IFRS 6,623 72 6,695


<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

Reconciliation of Operating Cost Statement for the year ended 31 March<br />

2009 from UK GAAP to IFRS<br />

£000<br />

Net operating cost for 2008-09 under<br />

UK GAAP<br />

Adjustments for:<br />

9,550<br />

IAS 19 Employee Benefits<br />

Net operating cost for 2008-09 under<br />

16<br />

IFRS<br />

9,566<br />

IAS 19 Employee benefit<br />

IAS19 applies to the accounting for employee benefits, which states that entities must<br />

recognise the expected cost of short term accumulating compensated absences. An exercise<br />

to cost the amount of holiday entitlement owed to staff at the end of each financial year has<br />

been carried out. To recognise the costs an accrual has been reflected in the balance sheet.<br />

IAS 36 Impairment of<br />

Assets<br />

Under IAS 36 an impairment review of assets has been conducted. Only the recoverable<br />

amounts are included in the asset valuations. These adjustments reflect the write down in asset<br />

value as a result of the impairment reviews.<br />

IAS 38 Intangible assets<br />

Under UK GAAP internally-generated intangible assets may not be capitalised unless they have a<br />

readily ascertainable market value. However under IAS 38 development expenditure may be<br />

capitalised if stringent rules are met.<br />

IAS 16 Property, Plant and<br />

Equipment<br />

IAS 16 recognises that parts of some items of property, plant, and equipment may require<br />

replacement at regular intervals. An exercise has been completed to identify each part of an item<br />

of property, plant and equipment with a cost that is significant in relation to the total cost, so that<br />

each part is measured separately.<br />

IAS 37<br />

Provisions<br />

IAS37 requires that in measuring a provision, the provision should be discounted, where the effect<br />

of the time value of money is material, using a rate that reflects current market assessments of the<br />

time value of money. Where discounting is used, the carrying amount of a provision increases in<br />

each period to reflect the passage of time. This increase is recognised as borrowing cost and an<br />

adjustment to the interest payable has been made to reflect this.<br />

56


14b First-time adoption of IFRS<br />

<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

Restatement of opening balance sheet following implementation of IFRS standards at 1 April 2008<br />

Per 2008-09 IFRS IFRS IFRS<br />

UK GAAP IAS 19 IAS 38 opening<br />

Statement of<br />

Employee Intangible financial<br />

At 1 April 2008 accounts benefit<br />

assets position<br />

Fixed Assets<br />

£000 £000 £000 £000<br />

Tangible Assets 4,969 (4,193) 776<br />

Intangible Assets - 4,193 4,193<br />

Financial Assets - -<br />

Debtors > 1 Yr - -<br />

4,969 - - 4,969<br />

Current Assets<br />

Stocks -<br />

Debtors 247 247<br />

Cash at bank and in Hand - -<br />

-<br />

-<br />

247 - - 247<br />

Creditors (due within one year) 504 209 713<br />

-<br />

-<br />

504 209 - 713<br />

Net Current Assets/(Liabilities) (257) (209) - (466)<br />

Total Assets less Current Liabilities 4,712 (209) - 4,503<br />

Creditors (falling due after more than one<br />

year) -<br />

-<br />

Provisions for Liabilities and Charges 251 251<br />

251 - - 251<br />

57<br />

5,216<br />

4,461 (209) - 4,252<br />

Taxpayers' Equity<br />

General Fund 4,359 (209) 4,150<br />

Revaluation Reserve 102 102<br />

Donated Assets Reserve -<br />

EU Grant Reserve -<br />

4,461 (209) - 4,252


<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

Restatement of closing balance sheet following implementation of IFRS standards at 31 March 2009<br />

At 31 March 2009 accounts<br />

Fixed Assets<br />

Per 2008-09 IFRS IFRS IFRS<br />

UK GAAP IAS 19 IAS 38 opening<br />

58<br />

Employee<br />

benefit<br />

Intangible<br />

assets<br />

Statement of<br />

financial<br />

position<br />

£000 £000 £000 £000<br />

Tangible Assets 6,781 (6,133) 648<br />

Intangible Assets 335 6,133 6,468<br />

Financial Assets -<br />

Debtors > 1 Yr -<br />

Current Assets<br />

7,116 - - 7,116<br />

Stocks -<br />

Debtors 281 281<br />

Cash at bank and in Hand -<br />

281 - - 281<br />

Creditors (due within one year) 248 225 473<br />

-<br />

-<br />

7,397<br />

248 225 - 473<br />

Net Current Assets/(Liabilities) 33 (225) - (192)<br />

Total Assets less Current Liabilities 7,149 (225) - 6,924<br />

Creditors (falling due after more than one<br />

year) -<br />

-<br />

Provisions for Liabilities and Charges 229 229<br />

229 - - 229<br />

6,920 (225) - 6,695<br />

Taxpayers' Equity<br />

General Fund 6,848 (225) 6,623<br />

Revaluation Reserve 72 72<br />

Donated Assets Reserve -<br />

EU Grant Reserve -<br />

6,920 (225) - 6,695<br />

-<br />

-


<strong>Scottish</strong> <strong>Public</strong> <strong>Pensions</strong> <strong>Agency</strong> Annual Report 2009-2010<br />

SCOTTISH PUBLIC PENSIONS AGENCY<br />

DIRECTION BY THE SCOTTISH MINISTERS<br />

in accordance with section 19(4) of the <strong>Public</strong> Finance and Accountability<br />

(Scotland) Act 2000<br />

1. The statement of accounts for the financial year ended 31 March 2006 and<br />

subsequent years shall comply with the accounting principles and disclosure<br />

requirements of the edition of the Government Financial Reporting Manual<br />

(FReM) which is in force for the year for which the statement of accounts are<br />

prepared.<br />

2. The accounts shall be prepared so as to give a true and fair view of the<br />

income and expenditure, recognised gains and losses, and cash flows for the<br />

financial year, and of the state of affairs as at the end of the financial year.<br />

3. This direction shall be reproduced as an appendix to the statement of<br />

accounts. The direction given on 29 March 2001 is hereby revoked.<br />

Signed by the authority of the <strong>Scottish</strong> Ministers<br />

17 January 2006<br />

59

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