Residential Tenancies Act: Briefing Book - Michael Walker

Residential Tenancies Act, 2007
B R I E F I N G B O O K
Frequently Asked Questions
their own use or major repair or renovations are planned and the premises need to
be vacated.
For the full list of reasons for eviction, please contact the Landlord and Tenant
Board at 416-645-8080 or visit the Board’s website at www.ltb.gov.on.ca.
If you think you are being evicted without a justifiable reason, it is best to call the
Tenant Hotline at 416-921-9494. The hotline counsellor will talk to you about
your specific situation and give you advice, or refer you to other community
services for help.
Q: My landlord is not taking care of the building? Can he be reported?
A: A landlord has to keep the rental property in a good state of repair. A landlord
must obey all health, safety, housing and maintenance standards, as set out in any
provincial laws or municipal bylaws.
If you are concerned about the state of repair, safety or heating of your apartment
or building and have approached your landlord, who has not addressed the
problem, please contact your local Municipal Licensing and Standards office:
� East Office (Scarborough Civic Centre) 416-396-7071
� North Office (North York Civic Centre) 416-395-7011
� Toronto & East York (2238 Dundas Street W, 3 rd Floor) 416-392-0855
� West Office (Etobicoke Civic Centre) 416-394-2535
You can apply to the Landlord and Tenant Board to order the landlord to fix the
rental building if your landlord is not meeting their maintenance obligations.
If the Board agrees that maintenance obligations are not being met, there are a
number of remedies the Board can order, including prohibiting rent increases until
the landlord has fixed the building in compliance with the prescribed standards.
Q: My landlord has raised my rent? Is this allowed?
A: Under the RTA, your landlord can increase the rent if at least 12 months have
passed since you first moved in or since your last rent increase. The increase must
be no more than the annual rent increase guideline, which is determined by the
Government of Ontario. For 2007, the rent increase guideline is 2.6%.
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