Renting a home: a guide for tenants - Consumer Affairs Victoria
Renting a home: a guide for tenants - Consumer Affairs Victoria
Renting a home: a guide for tenants - Consumer Affairs Victoria
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<strong>Renting</strong> a <strong>home</strong><br />
Useful contacts<br />
Residential Tenancies<br />
Bond Authority (RTBA)<br />
The RTBA holds all residential tenancy<br />
bonds as a trustee <strong>for</strong> <strong>tenants</strong> and<br />
landlords. The RTBA can only repay bonds<br />
if both the tenant and landlord agree,<br />
or as directed by the <strong>Victoria</strong>n Civil and<br />
Administrative Tribunal (VCAT) or a court.<br />
Locked Bag 007<br />
Wendouree <strong>Victoria</strong> 3355<br />
Phone 1300 13 71 64 (local call charge)<br />
Fax (03) 8684 6299<br />
rtba@justice.vic.gov.au<br />
rtba.vic.gov.au<br />
Tenants Union of <strong>Victoria</strong> (TUV)<br />
The TUV provides in<strong>for</strong>mation, advice and<br />
advocacy services <strong>for</strong> <strong>Victoria</strong>n <strong>tenants</strong>.<br />
55 Johnston Street<br />
Fitzroy <strong>Victoria</strong> 3065<br />
PO Box 234<br />
Fitzroy <strong>Victoria</strong> 3065<br />
Phone (03) 9416 2577<br />
Fax (03) 9416 0513<br />
tuv.org.au<br />
40<br />
<strong>Victoria</strong>n Civil and<br />
Administrative Tribunal (VCAT)<br />
VCAT operates like a court but is not as<br />
<strong>for</strong>mal, and deals with a wide range of<br />
issues, including disputes arising from the<br />
Residential Tenancies Act.<br />
55 King Street<br />
Melbourne <strong>Victoria</strong> 3000<br />
GPO Box 5408CC<br />
Melbourne <strong>Victoria</strong> 3001<br />
Phone (03) 9628 9800<br />
1800 13 30 55 (country callers)<br />
Fax (03) 9628 9822<br />
vcat-rt@justice.vic.gov.au<br />
vcat.vic.gov.au<br />
Real Estate Institute of <strong>Victoria</strong> (REIV)<br />
The REIV is the peak industry association<br />
representing <strong>Victoria</strong>n estate agents.<br />
Phone (03) 9205 6666<br />
Fax (03) 9205 6699<br />
reiv@reiv.com.au<br />
reiv.com.au