"Racism Report 2004" is available for free - Zara

Rassismus Report 2004 Cases: Refusal of Service Seite 15
and that he was a personal acquaintance of the African waiter working there occasionally. The bouncer says he’s
sorry but that it was an order from “the top” to no longer grant entry to Africans. Mr. W. who’s been standing next
to them wants to know whether entry is denied to Africans only. The bouncer replies this wasn’t the case and that
only last week he’d denied entry to some people from Dublin. Mr. W.: “So it’s Africans and Dubliners?” The bouncer:
“They were blacks from Dublin.” When Mr. W. points out that it was illegal to apply racist entry criterions the bouncer
argues: “That’s not racist. We were also told to no longer allow Turks in because of recent problems.” Another African
joins them confirming that recently he too hadn’t been allowed into the “Bricks” anymore.
In June 2004 Ms. J. wants to spend a night out with her husband Mr. A. and their friend Mr. S. at the Club 77
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“La Floridita”. Her husband and Mr. S. are both of Tunisian origin. The three are well dressed, neither drunk nor impolite.
Yet, the bouncers refuse entry to Mr. A. and Mr. S. When asked why they refuse to state a reason. When Ms. J.
points out that she’s been coming to “La Floridita” for years, one of the bouncers says he’d allow her and her husband
in but not their friend. Ms. J. keeps insisting that the three should be let in and all of a sudden the bouncers claim
that Mr. S. had been banned from the Club on a previous occasion. That’s not true because Mr. S. had never been
there before. The three decide not to carry on this discussion and to go to the “Havanna Club”, another Club Ms. J.
has been visiting for years. She and her husband did a dance course there. But there as well Mr. A. and Mr. S. are not
allowed in. Again Ms. J. wants to know the reason but the bouncer doesn’t reply, he just shrugs at her. Ms. J. and Mr.
S. are outraged by these incidents. The same night Ms. J. writes an e-mail to the managements of the two Clubs and
the next day she reports the incidents to ZARA. With regard to “La Floridita”, a clarifying conversation took place in
the meantime in which both the manager and the bouncers apologised. With regard to the “Havanna Club”, a report
was made in accordance with EGVG (Introductory Law to the General Administrative Procedures Act).
In July 2004 Ms. M. goes out with an Austrian girlfriend, two more Austrian friends and her husband P. 78
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who is from Nigeria. They decide to go to the “Havanna Club”. The bouncer allows all of them in with the exception
of Mr. P. When asked why the bouncer just shrugs and says for no particular reason. After he’s been informed by Ms.
M. that they were married, Mr. P. is allowed in but only under the condition that Ms. M. stays with him. Ms. M. and
her husband no longer want to enter the Club.
Two days later the couple and an Austrian couple they’re friends with want to go to the disco “Andagio”; again
only Mr. P. is asked whether he’d been to the place before. Ms. M. and their friends want to know why the bouncer
he only asks Mr. P. The bouncer says nothing.
Ms. H. reports that in August 2004 she witnessed how 3 dark-skinned men were denied entry to the disco 79
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“Andagio”. At first they’re told: “Entry is only granted to regulars”, then “the place is packed”. Ms. H. who is leaving
the place tells them that the place wasn’t packed at all. ZARA sends a letter of complaint to the Andagio’s management.
See also the report on http://derstandard.at/?id=1717905
In September 2004 Mr. B. wants to enter the pub “Babu” but is stopped by the bouncers. Mr. B. who had 80
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arranged to meet his wife there insists on being let in. A guest who is leaving the place and realises what is going on
offers his membership card to Mr. B. but the bouncers tell him that the membership card wouldn’t help him either.
One of them says to Mr. B. that he wasn’t allowed in because he was a nigger. Mr. B. gets very upset and points to
a poster saying “Be together”. At this stage the bouncers grab hold of Mr. B. and throw him to the ground. Mr. B. is
slightly injured. He insists on calling the police. After their arrival they speak to the manager of the place and eventually
ask Mr. B. to go home and not cause any trouble. Mr. B. turns to ZARA where one of the counsellors explains
possible options for action to him (e.g. a report according to EGVG/Introductory Law to the General Administrative
Procedures Act). Mr. B. doesn’t contact us again.
On November 14, 2004 the President of the African Cultural Association Wiener Neustadt and one of his 81
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colleagues are denied entry to the pub “Sternberg” in Wiener Neustadt on the grounds of their colour of skin. In
response a vigil against racism is organised in front of the pub on November 20 with the participation of a lot of
people. The pub denies any accusations of racism.
B. is 17 years old and an A-level student. He was born and raised in Vienna. His mother is Austrian, 82
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his father is originally from the Ivory Coast. One evening B. and a friend decide to go to the disco “Nachtschicht
Donauplex”. Contrary to the people before him, B. is stopped by the bouncers. B. reaches for his I.D. but the bouncer
without looking at B. just says: “I can’t let you in because of past problems with certain groups of people and if I don’t
know you, if you’re not a regular or on our guest list I can’t let you. So, step aside please.” B. reports the incident to
ZARA and asks for documentation.