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HANDBOOK FOR NEW STAFF - University of St Andrews

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<strong>HANDBOOK</strong><br />

<strong>FOR</strong> <strong>NEW</strong> <strong>STAFF</strong><br />

July 2012<br />

1


ASC - Advice and Support Centre<br />

CAPOD - Centre for Academic<br />

Pr<strong>of</strong>essional & Organisational<br />

Development<br />

CSA - Collaborations & <strong>St</strong>udy Abroad<br />

DL - Distance Learning<br />

DoRep - Director <strong>of</strong> Representation,<br />

<strong>St</strong>udents’ Association<br />

DoT - Director <strong>of</strong> Teaching<br />

ELT - English Language Teaching<br />

FEG - Faculty Executive Group<br />

FE - Further Education<br />

HE - Higher Education<br />

HEAR - Higher Education<br />

Achievement Report<br />

HESA - Higher Education <strong>St</strong>atistics<br />

Agency<br />

HoS - Head <strong>of</strong> School<br />

ID - Interdisciplinary<br />

ILA - Individual Learning Account<br />

ITS - IT Services<br />

JANET - Joint Academic Network<br />

JH - Junior Honours<br />

KPI - Key Performance Indicator<br />

MLE - Managed Learning<br />

Environment<br />

MMS - Module Management<br />

System<br />

MUSA - Museum <strong>of</strong> the <strong>University</strong> <strong>of</strong><br />

<strong>St</strong> <strong>Andrews</strong><br />

NSS - National <strong>St</strong>udent Survey<br />

PARC - Planning and Resources<br />

Committee<br />

PDMS - Personal Development<br />

Management Plan<br />

2<br />

Commonly used <strong>University</strong> Abbreviations<br />

PDP - Personal Development<br />

Planning<br />

PG - Postgraduate<br />

PGR - Postgraduate Research<br />

<strong>St</strong>udents<br />

PGT - Postgraduate Taught <strong>St</strong>udents<br />

QAA - Quality Assurance Agency<br />

RAE - Research Assessment<br />

Exercise<br />

RBS - Residential and Business<br />

Services<br />

RPL - Recognition <strong>of</strong> Prior Learning<br />

SAULCAT - <strong>St</strong> <strong>Andrews</strong> <strong>University</strong><br />

Library Catalogue<br />

SD - Sustainable Development<br />

SCQF - Scottish Credit and<br />

Qualifications Framework<br />

SFC - Scottish Funding Council<br />

SH - Senior Honours<br />

SITS - <strong>St</strong>rategic Information<br />

Technology Services<br />

SRC - <strong>St</strong>udent Representative<br />

Council<br />

TEFL - Teaching English as a<br />

Foreign Language<br />

TLAC - Teaching Learning &<br />

Assessment Committee<br />

UCAS - Universities & Colleges<br />

Admissions Service<br />

UG - Undergraduate<br />

URIP - Undergraduate Research<br />

Internship Programme<br />

UTREC - <strong>University</strong> Teaching and<br />

Research Ethics Committee<br />

VLE - Virtual Learning Environment


<strong>HANDBOOK</strong> <strong>FOR</strong> <strong>NEW</strong> <strong>STAFF</strong> :<br />

The following is a general pointer to <strong>University</strong>-wide<br />

information for all new staff. Please refer to your School/Unit<br />

handbooks for local information.<br />

Contact telephone numbers are given only as extension<br />

numbers, however if you are calling from outside the <strong>University</strong>,<br />

46 should precede these numbers. NB the Main Switchboard<br />

number is 476161. The code for <strong>St</strong> <strong>Andrews</strong> is 01334. The<br />

<strong>University</strong>’s website is at: www.st-andrews.ac.uk<br />

A-Z list <strong>of</strong> information:<br />

Academic Calendar – See: Semester Dates<br />

Administrative Units – a list <strong>of</strong> all Units is provided on the<br />

Administration A-Z web page:<br />

www.st-andrews.ac.uk/administration<br />

ASC – Advice and Support Centre for students and student<br />

matters. Drop-in centre at: 79, North <strong>St</strong>reet<br />

Email: theasc@st-andrews.ac.uk<br />

www.st-andrews.ac.uk/students/advice<br />

(Also see: <strong>St</strong>udent Services)<br />

Business Cards – see <strong>St</strong>ationery<br />

CAPOD – Centre for Academic Pr<strong>of</strong>essional & Organisational<br />

Development. Hebdomadar’s Block, <strong>St</strong> Salvator’s Quad,<br />

Ext: 2241. Email: capod@st-andrews.ac.uk<br />

www.st-andrews.ac.uk/capod<br />

(Also see: Personal Development and Training Courses)<br />

3


Car Parking – parking permits are required for all cars parking<br />

on <strong>University</strong> property. The application form for a permit is<br />

available at:<br />

www.st-andrews.ac.uk/staff/tech/estates/carparking/<br />

or contact Estates, Ext: 3999. The <strong>University</strong> has developed a<br />

Travel Plan to encourage more sustainable means <strong>of</strong> transport,<br />

including a car-share scheme.<br />

www.st-andrews.ac.uk/environment<br />

Chaplaincy / Faiths – Information about the Chaplaincy and<br />

some faiths is given on the web page:<br />

www.st-andrews.ac.uk/chaplaincy<br />

Or contact the Chaplaincy, Mansefield, 3 <strong>St</strong> Mary’s Place.<br />

Ext: 2866<br />

Email: chaplain@st-andrews.ac.uk<br />

Compliment Slips – see <strong>St</strong>ationery<br />

Computers – see: IT Services<br />

Contact details – staff and School/Unit contact information<br />

can be found online via the Telephone Directory - linked from<br />

the Contacts tab at the top right corner <strong>of</strong> the <strong>University</strong>’s<br />

home page: www.st-andrews.ac.uk<br />

(Also see: Telephones)<br />

Corporate Identity – for information on using the <strong>University</strong>’s<br />

corporate identity,and links to the <strong>University</strong> logos, black<br />

and white letterheads, PowerPoint templates and Corporate<br />

Identity Guidelines, please see:<br />

www.st-andrews.ac.uk/printanddesign/publications<br />

Email: publications@st-andrews.ac.uk<br />

4


Course Catalogues – details <strong>of</strong> the course syllabus and<br />

modules are available from the Current <strong>St</strong>aff web page under<br />

Academic Matters or at this web page:<br />

www.st-andrews.ac.uk/coursecatalogue<br />

Current <strong>St</strong>aff web page – a web page for all <strong>University</strong> staff<br />

providing links to a wide range <strong>of</strong> <strong>University</strong> information:<br />

www.st-andrews.ac.uk/staff<br />

Data Protection – many members <strong>of</strong> staff will find themselves<br />

dealing with personal data as defined in the 1988 Data<br />

Protection Act. Information and guidelines for staff are<br />

available at: www.st-andrews.ac.uk/dataprot<br />

Email: dataprot@st-andrews.ac.uk Ext: 4010.<br />

Deans – each <strong>of</strong> the <strong>University</strong>’s four faculties (Arts, Divinity,<br />

Medicine and Science) has a Dean. Further information at :<br />

www.st-andrews.ac.uk/administration/schools/deans/<br />

Email accounts – information on obtaining an email can be<br />

found on the IT Services web pages at:<br />

www.st-andrews.ac.uk/its<br />

(Also see: IT Services)<br />

5


Emergency procedures for a serious incident / threat – in the<br />

event <strong>of</strong> any incident, criminal or otherwise, which may put<br />

the safety <strong>of</strong> the <strong>University</strong> community and/or property at<br />

risk, the following action should be taken without delay :<br />

TELEPHONE POLICE (9)999 or (9) 418900 giving full details<br />

<strong>of</strong> the incident and location, your name and where you can be<br />

contacted.<br />

Within working hours (between 8.45am and 5pm): Call Estates<br />

Helpdesk (46)3999<br />

Outwith working hours (5pm to 8.45am and during the<br />

weekend) :<br />

Dial 0 (from an internal phone) or 01334 476161 (from<br />

an external phone) and your call will be managed by the<br />

<strong>University</strong>’s Out <strong>of</strong> Hours service.<br />

It is important that all relevant incidents are reported to<br />

<strong>University</strong> authorities using reporting procedures outlined at:<br />

www.st-andrew.ac.uk/contacts/incidentreporting<br />

Environment Team – responsible for reducing the<br />

environmental impacts associated with the day-to-day<br />

activities and long term plans <strong>of</strong> the <strong>University</strong>, including<br />

recycling, consumption <strong>of</strong> energy and water, and sustainable<br />

travel. Further information see :<br />

www.st-andrews.ac.uk/estates/environment<br />

or contact Estates, Woodburn Place. Ext: 3978.<br />

Email: environment@st-andrews.ac.uk<br />

6


Events – all <strong>University</strong> events for staff, students and the<br />

general public are listed in the online Events calendar:<br />

www.st-andrews.ac.uk/events<br />

It is also found via the Events tab near the top <strong>of</strong> the Home<br />

page. To submit information for consideration on the Calendar<br />

please use the online form at: www.st-andrews.ac.uk/events/<br />

submit<br />

Finance – information about all aspects including banking<br />

money, making payments, expenses, time sheets and financial<br />

statements at: www.st-andrews.ac.uk/staff/money<br />

Freedom <strong>of</strong> Information Act – If any enquiries are received<br />

please email: foi@st-andrews.ac.uk<br />

Further details at: www.st-andrews.ac.uk/foi<br />

Graduation – ceremonies are held in June and November.<br />

www.st-andrews.ac.uk/graduation<br />

Headed Paper – see <strong>St</strong>ationery<br />

Health and Safety – information including forms, policies<br />

(including sickness absence) is at:<br />

www.st-andrews.ac.uk/staff/safety<br />

Holiday entitlement – further information:<br />

www.st-andrews.ac.uk/hr/Salariesandpensions<br />

or contact Human Resources, The Old Burgh School, Abbey<br />

Walk, Ext: 2644. Email: humres@st-andrews.ac.uk<br />

7


Human Resources Policies and Regulations – provided in<br />

your New <strong>St</strong>aff pack. The information can also be found on the<br />

web at: www.st-andrews.ac.uk/staff/policy<br />

Or contact Human Resources, The Old Burgh School, Abbey<br />

Walk, Ext: 3096.<br />

Email: humres@st-andrews.ac.uk<br />

(Also see: Policy and Governance)<br />

Identity Card – required for identification purposes and for<br />

access to various buildings including all libraries. It can also be<br />

used for the <strong>St</strong>aff Discount Scheme. <strong>St</strong>aff Identity card queries<br />

to IT Services, Ext: 2532.<br />

Email: idcards@st-andrews.ac.uk<br />

www.st-andrews.ac.uk/staff/tech/IDcards<br />

Induction Courses – are held throughout the year to<br />

welcome staff and to help them settle into <strong>University</strong> life. For<br />

information on the next course see:<br />

www.st-andrews.ac.uk/staff/ppd<br />

where there is also information on Induction Resources.<br />

IT Services – wide ranging information on all aspects <strong>of</strong> the<br />

<strong>University</strong>’s computer facilities is available at:<br />

www.st-andrews.ac.uk/its<br />

If you are experiencing problems with your computer please<br />

contact: Helpdesk, <strong>University</strong> Library, Ext: 3333,<br />

Email: helpdesk@st-andrews.ac.uk<br />

There is an Information page for new staff at: www.standrews.ac.uk/itsupport/gettingstarted/newstaff<br />

(Also see: PDMS and Email)<br />

Learning and Teaching Support – see: CAPOD<br />

8


Library – full information on the <strong>University</strong>’s libraries and<br />

services: www.st-andrews.ac.uk/library<br />

also the Academic Liaison team at:<br />

www.st-andrews.ac.uk/library/contact/academicliaison<br />

or contact the Main Library, North <strong>St</strong>reet, Ext: 2283.<br />

Email: library@st-andrews.ac.uk<br />

Mail Room – located in the Bute Annexe. Information on<br />

opening times and collections and deliveries at:<br />

www.st-andrews.ac.uk/staff/tech/Mailroom<br />

Please note that only <strong>of</strong>ficial <strong>University</strong> mail should be<br />

forwarded to the Mail Room for external posting.<br />

Maps – a map <strong>of</strong> <strong>University</strong> buildings and the town is in the<br />

Maps & Facts booklet. Alternatively an online map is available<br />

via the Maps link at the top <strong>of</strong> the <strong>University</strong>’s home page:<br />

www.st-andrews.ac.uk/media/wwwmap.pdf<br />

Maps & Facts – this free booklet includes current and<br />

historical facts, as well as a map <strong>of</strong> the town featuring<br />

<strong>University</strong> and town buildings.<br />

Available from Print & Design - Publications, Ext: 3020.<br />

Email: publications@st-andrews.ac.uk<br />

www.st-andrews.ac.uk/printanddesign/publications<br />

9


Memos – messages <strong>of</strong> interest to members <strong>of</strong> staff can be<br />

found at the bottom <strong>of</strong> the Current <strong>St</strong>aff web page:<br />

www.st-andrews.ac.uk/staff<br />

Each Friday all members <strong>of</strong> staff receive an email with the<br />

subject Friday Memos that lists, and links to, the memos<br />

posted over the previous week at this web page:<br />

www.st-andrews.ac.uk/Memos/staff<br />

<strong>St</strong>aff wishing to post a memo may do so at any point<br />

throughout the week but at the latest by 11am each Friday<br />

to catch that week’s memos. Email a brief message to:<br />

publications@st-andrews.ac.uk by 11.<br />

Those without an email account or access to a computer or<br />

printer should ask their School/Unit secretary for a print out<br />

<strong>of</strong> the Memos web pages each week.<br />

Undergraduate and postgraduate students also receive memos<br />

on Wednesdays. <strong>St</strong>aff can view these at:<br />

www.st-andrews.ac.uk/students<br />

by entering their user name and password which are provided<br />

when registering for an Email account.<br />

<strong>St</strong>aff wishing to post a message for students (indicating<br />

whether for UG and/or PG students) should email a brief<br />

message at any point throughout the week but at the latest<br />

by 11am on a Wednesday to catch that week’s memos to:<br />

publications@st-andrews.ac.uk<br />

(Also see: Events)<br />

Music Centre – organises and co-ordinates most <strong>of</strong> the<br />

music that takes place within the <strong>University</strong>, including the<br />

Wednesday lunchtime concerts. Further information at:<br />

www.st-andrews.ac.uk/music<br />

or contact Music Centre, Younger Hall, Ext: 2226.<br />

(Also see: Events)<br />

10


Pay – pay scales and advice on salaries can be found at:<br />

www.st-andrews.ac.uk/staff/money or by contacting Human<br />

Resources, Ext: 2560.<br />

Email: salaries@st-andrews.ac.uk<br />

Pensions – support, information and guidance on the<br />

<strong>University</strong>’s occupational pension schemes can be found at:<br />

www.st-andrews.ac.uk/staff/money<br />

or contact Human Resources, Ext: 2560.<br />

Email: humres@st-andrews.ac.uk<br />

PDMS (Personal and Pr<strong>of</strong>essional Development<br />

Management System) – information on workshops and<br />

courses for all staff can be viewed at:<br />

www.st-andrews.ac.uk/staff/ppd<br />

Courses are also <strong>of</strong>ten listed in the Memos<br />

Photographs – images <strong>of</strong> the <strong>University</strong> and town can be<br />

viewed and ordered for free if for <strong>of</strong>ficial <strong>University</strong> use at:<br />

http ://special.st-andrews.ac.uk/publications/app<br />

A new photographic database system is being set up therefore<br />

if you would like information on our most recent photographs<br />

please contact: Print & Design - Publications, Ext: 3020.<br />

Email: images@st-andrews.ac.uk<br />

www.st-andrews.ac.uk/printanddesign/photographic<br />

Information on the <strong>University</strong>’s historic image archive in<br />

Special Collections can be seen at:<br />

www.st-andrews.ac.uk/administration/specialcollections/<br />

Policy and Governance – information on all the <strong>University</strong>’s<br />

policies and governance information can be found at:<br />

www.st-andrews.ac.uk/staff/policy<br />

11


Press Office – staff are requested to keep the <strong>of</strong>fice informed<br />

<strong>of</strong> their achievements and potential opportunities for press<br />

coverage as well as any direct interaction they may have with<br />

the media. Further information from the Press Office,<br />

<strong>St</strong> Katharine’s West, 16 The Scores,<br />

Ext: 7227/2530. Email: pr<strong>of</strong>fice@st-andrews.ac.uk<br />

www.st-andrews.ac.uk/press<strong>of</strong>fice<br />

The latest Press Releases can be seen either at the end <strong>of</strong> the<br />

main home page or a News link at the end <strong>of</strong> the Current <strong>St</strong>aff<br />

web page: www.st-andrews.ac.uk/staff<br />

Principal’s Office – information on personnel in the Principal’s<br />

Office can be found at:<br />

www.st-andrews.ac.uk/administration/principals<strong>of</strong>fice<br />

(Also see: <strong>University</strong> Government)<br />

Recycling – see: Environment Team<br />

Research information – a wide range <strong>of</strong> research-related<br />

information, including links to research in Schools, the<br />

Knowledge Transfer Centre and a research portal:<br />

www.st-andrews.ac.uk/research/<br />

Registry – www.st-andrews.ac.uk/registry<br />

The Registry is one <strong>of</strong> the central academic administrative<br />

units for the <strong>University</strong>. It comprises <strong>St</strong>udent Records,<br />

Curriculum Management, Examinations and Timetabling.<br />

They are also responsible for Matriculation, Advising and<br />

Graduation.<br />

(Also see: Room Booking, <strong>University</strong> Government).<br />

Room Booking – For full details <strong>of</strong> booking all rooms for<br />

teaching, ad-hoc booking requests and vacation bookings see:<br />

www.st-andrews.ac.uk/staff/academic/teaching/timetabling<br />

12


Salaries – see: Pay<br />

Schools – a list <strong>of</strong> academic Schools is found via the Subjects<br />

page: www.st-andrews.ac.uk<br />

Semester Dates – are found at:<br />

www.st-andrews.ac.uk/semesterdates<br />

Sports Centre – full information on staff participation is at:<br />

www.st-andrews.ac.uk/sport or contact: <strong>University</strong> Sports<br />

Centre, <strong>St</strong> Leonards Road, Ext: 2190.<br />

Email: sport@st-andrews.ac.uk<br />

<strong>St</strong>aff Discount Scheme – on production <strong>of</strong> a <strong>St</strong>aff Identity<br />

Card discounts are available for various shops and businesses.<br />

Further information:<br />

www.st-andrews.ac.uk/staff/money/ staffdiscountscheme<br />

Contact: Human Resources, The Old Burgh School, Abbey<br />

Walk, Ext: 3096. Email: humres@st-andrews.ac.uk<br />

<strong>St</strong>aff Newsletter – an electronic newsletter produced by<br />

Corporate Communications, In the Loop, is emailed to all staff<br />

every week. It includes <strong>University</strong> news items and events as<br />

well as small ads.<br />

Email: intheloop@st-andrews.ac.uk Ext: 2530<br />

<strong>St</strong>aff Organisations – information on AUA, AUT, UCU,<br />

Unison, and Unite is found here:<br />

www.st-andrews.ac.uk/staff/policy/employment<br />

Otherwise contact Human Resources, The Old Burgh School,<br />

Abbey Walk, for details <strong>of</strong> local representatives. Ext: 3096.<br />

Email: humres@st-andrews.ac.uk<br />

13


<strong>St</strong>ationery – for Business cards, Compliment Slips and Colour<br />

headed notepaper, conforming with the <strong>University</strong>’s corporate<br />

identity, contact Print & Design, <strong>St</strong> Katharine’s West, 16 The<br />

Scores.<br />

NB Before ordering any items, please discuss your<br />

requirements with whoever handles purchasing for your<br />

School/UnitEmail: printanddesign@st-andrews.ac.uk<br />

www.st-andrews.ac.uk/printanddesign<br />

<strong>St</strong>rategic Plan – this provides a common framework for the<br />

many strategic and operational decisions that will occur at<br />

various levels across the institution and can be found at:<br />

www.st-andrews.ac.uk/staff/policy/planning/<br />

<strong>St</strong>udent Services – <strong>St</strong>aff encountering students in distress<br />

or with problems affecting their work are welcome to<br />

contact <strong>St</strong>udent Services on the Helpline (46)2720 and can,<br />

anonymously if they wish, discuss the issue with a member <strong>of</strong><br />

the staff in the service. Direct referrals <strong>of</strong> students are welcome.<br />

www.st-andrews.ac.uk/studentservices<br />

(Also see: ASC)<br />

Telephones – the Telephone Office web page gives information<br />

on making calls and other information relating to telephones at:<br />

www.st-andrews.ac.uk/staff/tech<br />

Or contact the Telephone Office, Ext: 2100.<br />

Email: tel<strong>of</strong>f@st-andrews.ac.uk<br />

Subject to agreement by the Head <strong>of</strong> your School/Unit, the<br />

method <strong>of</strong> making personal/private calls is to lift the handset,<br />

key 777, then dial the required number.<br />

Telephone numbers <strong>of</strong> all members <strong>of</strong> staff can be found<br />

online.<br />

(Also see: Contacts)<br />

14


Training Courses – see PDMS<br />

Units – see: Administrative Units<br />

<strong>University</strong> Government – information can be found on the<br />

web page: www.st-andrews.ac.uk/about<br />

which includes information on the <strong>University</strong>’s governing<br />

bodies (Court and Senate) as well as details <strong>of</strong> the Principal’s<br />

Office and <strong>St</strong>ructure and Governance.<br />

(Also see: Deans, Principal’s Office and Current <strong>St</strong>aff web<br />

page)<br />

Waste Management – See: Environment Team<br />

15


<strong>HANDBOOK</strong><br />

<strong>FOR</strong> <strong>NEW</strong> <strong>STAFF</strong><br />

For the latest version <strong>of</strong> the <strong>St</strong>aff Handbook please see:<br />

www.st-andrews.ac.uk/printanddesign/publications<br />

Produced by: Print & Design - Publications, <strong>University</strong> <strong>of</strong> <strong>St</strong> <strong>Andrews</strong>,<br />

Ext: 3020.<br />

Email: publications@st-andrews.ac.uk<br />

September 2011<br />

Printed by: Print & Design, <strong>University</strong> <strong>of</strong> <strong>St</strong> <strong>Andrews</strong><br />

The <strong>University</strong> <strong>of</strong> <strong>St</strong> <strong>Andrews</strong> is a charity registered in Scotland, No: SC013532<br />

16

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